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surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on


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straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.


Temperature – A, B, C The temperature grades are A (the highest), B, and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No. 109. Grades B and A represent higher levels of


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Vehicle Care


performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.


Wheel Alignment and Tire Balance The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary on a regular basis. However, check the alignment if there is unusual tire wear or if the vehicle is pulling to one side or the other. If the vehicle vibrates when driving on a smooth


road, the tires and wheels might need to be rebalanced. See your dealer for proper diagnosis.


Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air, replace it. Some aluminum wheels can be repaired. See your dealer if any of these conditions exist. Your dealer will know the kind of wheel that is needed. Each new wheel should have the same load-carrying capacity, diameter, width, offset, and be mounted the same way as the one it replaces. Replace wheels, wheel bolts, wheel nuts, or Tire Pressure Monitor System (TPMS) sensors with new GM original equipment parts.


{ WARNING


Using the wrong replacement wheels, wheel bolts, or wheel nuts can be dangerous. It could affect the braking and handling of the vehicle. Tires can lose air, and cause loss of control, causing a crash. Always use the correct wheel, wheel bolts, and wheel nuts for replacement.


Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance, and tire or tire chain clearance to the body and chassis.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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WARNING (Continued)


parts. The area damaged by the tire chains could cause loss of control and a crash. Use another type of traction device only if its manufacturer recommends it for the vehicle's tire size combination and road conditions. Follow that manufacturer's instructions. To avoid vehicle damage, drive slow and readjust or remove the traction device if it contacts the vehicle. Do not spin the wheels. If traction devices are used, install them on the front tires.


Used Replacement Wheels


{ WARNING


Replacing a wheel with a used one is dangerous. How it has been used or how far it has been driven may be unknown. It could fail suddenly and cause a crash. When replacing wheels, use a new GM original equipment wheel.


Tire Chains


{ WARNING


Do not use tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension, or other vehicle


(Continued)


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If a Tire Goes Flat It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. If air goes out of a tire, it is much more likely to leak out slowly. But if there ever is a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire creates a drag that pulls the vehicle toward that side. Take your foot off the accelerator pedal and grip the steering wheel firmly. Steer to maintain lane position, and then gently brake to a stop, well off the road, if possible. A rear blowout, particularly on a curve, acts much like a skid and may require the same correction as used in a skid. Stop pressing the accelerator pedal and steer to straighten the vehicle. It may be very bumpy and noisy. Gently brake to a stop, well off the road, if possible.


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Vehicle Care


{ WARNING


Driving on a flat tire will cause permanent damage to the tire. Re-inflating a tire after it has been driven on while severely underinflated or flat may cause a blowout and a serious crash. Never attempt to re-inflate a tire that has been driven on while severely underinflated or flat. Have your dealer or an authorized tire service center repair or replace the flat tire as soon as possible.


{ WARNING


Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and training. If a jack is provided with the vehicle, it is designed only for (Continued)


WARNING (Continued)


WARNING (Continued)


changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. If a jack is provided with the vehicle, only use it for changing a flat tire.


If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place, well off the road, if possible. Turn on the hazard warning flashers. See Hazard Warning Flashers on page 6‑3.


{ WARNING


Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall causing injury or death. Find a level place to change the tire. To help prevent the vehicle from moving:


(Continued)


1. Set the parking brake firmly. 2. Put an automatic


transmission in P (Park) or a manual transmission in 1 (First) or R (Reverse).


3. Turn off the engine and do not restart while the vehicle is raised.


4. Do not allow passengers to


remain in the vehicle.


5. Place wheel blocks on both


sides of the tire at the opposite corner of the tire being changed.


When the vehicle has a flat tire (B), use the following example as a guide to assist in the placement of the wheel blocks (A).


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2. Remove the convenience net if


the vehicle has one.


3. Remove the spare tire cover.


A. Wheel Block B. Flat Tire The following information explains how to repair or change a tire.


Tire Changing


Removing the Spare Tire and Tools The equipment you will need is located in the trunk. 1. Open the trunk. See Trunk on


page 2‑9.


6. Turn the nut holding the jack


counterclockwise and remove it. Then remove the jack and wrench.


4. Turn the wing nut


counterclockwise and remove it. 5. Remove the compact spare tire.


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the cover or lay it face down, as it could become scratched or damaged. Store the wheel cover in the trunk until the flat tire is repaired or replaced. Once you have removed the wheel cover, use the following procedure to remove the flat tire and install the spare tire. 1. Do a safety check before


proceeding. See If a Tire Goes Flat on page 10‑51.


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Vehicle Care


Or, this vehicle may have steel wheels with plastic covers.


A. Jack B. Extension and Protection Guide C. Wheel Wrench The tools you will need to change a tire include the jack (A), extension and protection guide (B), and wheel wrench (C). Removing the Flat Tire and Installing the Spare Tire This vehicle may have aluminum wheels with exposed wheel nuts. Use the wheel wrench to loosen all the wheel nuts. Do not remove them yet.


To remove the plastic covers and wheel nut caps, loosen the plastic nut caps with the wheel wrench in a counterclockwise direction. If needed, finish loosening them with your fingers. The plastic nut caps will not come off. If needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp, so do not try to remove it with your bare hands. Do not drop


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (55,1)


2. Turn the wheel wrench


counterclockwise once on each wheel nut to loosen it. Do not remove them yet.


3. For all wheel types, find the


jacking location using the diagram above and the corresponding jacking notches located on the bottom side of the plastic molding. The notches in the plastic molding are marked with a triangle shape to help you find them.


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WARNING (Continued)


avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle.


{ WARNING


Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and training. If a jack is provided with the vehicle, it is designed only for changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. If a jack is provided with the vehicle, only use it for changing a flat tire.


The front location is about 17.7 cm (7.0 in) from the rear edge of the front wheel well. The rear location is about 11.4 cm (4.5 in) from the front edge of the rear wheel well.


4. Put the compact spare tire


near you.


{ WARNING


Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.


{ WARNING


Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help


(Continued)


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Vehicle Care


WARNING (Continued)


off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, a cloth or a paper towel can be used; however, use a scraper or wire brush later to remove all rust or dirt.


8.


Install the compact spare tire.


{ WARNING


Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash.


5. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far enough off the ground to install the compact spare tire.


6. Remove all wheel nuts and the


flat tire.


{ WARNING


Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come (Continued)


7. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare wheel.


9. Reinstall the wheel nuts with the rounded end of the nuts toward the wheel. Tighten each nut clockwise by hand until the wheel is held against the hub.


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WARNING (Continued)


to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 12‑2 for original equipment wheel nut torque specifications.


Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 12‑2 for the wheel nut torque specification.


10. Lower the vehicle by turning


the jack handle counterclockwise. Lower the jack completely.


{ WARNING


Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench (Continued)


11. Tighten the wheel nuts firmly in


a crisscross sequence as shown.


Notice: Wheel covers will not fit on the vehicle's compact spare. If you try to put a wheel cover on the compact spare, the cover or the spare could be damaged.


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Vehicle Care


Storing a Flat or Spare Tire and Tools


{ WARNING


Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.


After the compact spare tire has been installed on the vehicle, store the flat tire in the trunk. When storing a full-size tire, use the extension with the extension protector, located in the foam holder, to help avoid wheel surface damage.


To store a full-size tire: 1.


Install the tools in their original location in the trunk area and secure.


2. Place the tire valve stem facing


down and the protector/guide placed through a wheel bolt hole and threaded onto the bolt screw.


3. Remove the protector and attach


the retainer securely


4. Store the cover as far forward as


possible.


When storing a compact spare tire in the trunk, put the protector back in the foam holder. The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 10‑60. Use this as a guide for storing the compact spare tire and tools.


Compact Spare Tire


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A. Retainer B. Full-Size Flat Tire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F. G. Wheel Wrench H. Foam Holder I.


Bolt Screw


Jack


A. Cover B. Retainer C. Compact Spare Tire D. Wing Nut E. Jack F. Wheel Wrench G. Extension Protector H. Foam Holder I.


Bolt Screw


Full-Size Flat Tire


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Vehicle Care


Compact Spare Tire If this is a police vehicle, see "Compact Spare Tire" in the Impala Police Package Supplement for spare tire information.


{ WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.


If this vehicle has a compact spare tire, it was fully inflated when new; however, it can lose air over time. Check the inflation pressure regularly. It should be 420 kPa (60 psi).


Stop as soon as possible and check that the spare tire is correctly inflated after being installed on the vehicle. The compact spare tire is designed for temporary use only. The vehicle will perform differently with the spare tire installed and it is recommended that the vehicle speed be limited to 80 km/h (50 mph). To conserve the tread of the spare tire, have the standard tire repaired or replaced as soon as convenient and return the spare tire to the storage area.


Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel, and other parts of the vehicle. Do not use the compact spare on other vehicles. Do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and the chains. Do not use tire chains on the compact spare.


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Black plate (61,1)


Jump Starting For more information about the vehicle battery, see Battery on page 10‑19. If the battery has run down, try to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely.


{ WARNING


Batteries can hurt you. They can be dangerous because:


. They contain acid that can


burn you.


. They contain gas that can


explode or ignite.


. They contain enough electricity to burn you.


If you do not follow these steps exactly, some or all of these things can hurt you.


Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. The jump start positive is located in the engine compartment under the engine compartment fuse block cover on the passenger side of the vehicle. The jump start negative grounding point is the engine block or an engine mounting bolt. Connect to a spot as far away from the discharged battery as possible. These locations are used instead of a direct connection to the battery. 1. Check the other vehicle. It must


have a 12-volt battery with a negative ground system.


Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump


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10-61


starting. If the other vehicle does not have a 12-volt system with a negative ground, both vehicles can be damaged. 2. Position the two vehicles so that


they are not touching.


3. Set the parking brake firmly and


put the shift lever in P (Park). See Shifting Into Park on page 9‑17.


Notice: If any accessories are left on or plugged in during the jump starting procedure, they could be damaged. The repairs would not be covered by the vehicle warranty. Whenever possible, turn off or unplug all accessories on either vehicle when jump starting the vehicle. 4. Turn the ignition to LOCK/OFF


and switch off all lights and accessories in both vehicles, except the hazard warning flashers if needed.


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Vehicle Care


{ WARNING


An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan.


{ WARNING


Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, (Continued)


WARNING (Continued)


add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.


{ WARNING


Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.


5. Connect one end of the red


positive (+) cable to the jump start positive (+) post. Use a remote positive (+) terminal if the vehicle has one.


6. Do not let the other end of the


red positive (+) cable touch metal. Connect it to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.


7. Connect one end of the black


negative (–) cable to the negative (–) terminal of the good battery. Use a remote negative (−) terminal if the vehicle has one. Do not let the other end touch anything until the next step. The other end of the negative (–) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part or to a remote negative (–) terminal on the vehicle with the dead battery.


8. Connect the other end of the black negative (–) cable to an unpainted heavy metal engine


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (63,1)


part away from the dead battery, but not near engine parts that move.


9. Start the engine in the vehicle with the good battery and run the engine at idle speed for at least four minutes.


10. Try to start the vehicle that had


the dead battery. If it will not start after a few tries, it probably needs service.


Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.


Jumper Cable Removal Reverse the sequence exactly when removing the jumper cables.


Towing


Towing the Vehicle Notice: Incorrectly towing a disabled vehicle may cause damage. The damage would not be covered by the vehicle warranty. Have the vehicle towed on a flatbed car carrier. A wheel lift tow truck could damage the vehicle. Consult your dealer or a professional towing service if the disabled vehicle must be towed. To tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “Recreational Vehicle Towing” in this section.


Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle such as a motor home. The


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two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly. Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.


. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Vehicle Care


Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.


Dinghy Towing


The vehicle was not designed to be towed with all four wheels on the ground. If the vehicle must be towed, a dolly should be used. See “Dolly Towing” that follows for more information. Dolly Towing


Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground.


Use the following procedure to dolly tow the vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.


2. Drive the front wheels onto the


dolly.


3. Shift the transmission to


P (Park).


4. Firmly set the parking brake. 5. Use an adequate clamping


device designed for towing to ensure that the front wheels are locked into the straight position.


6. Secure the vehicle to the dolly


following the manufacturer's instructions.


7. Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle.


8. Turn the ignition to LOCK/OFF


and remove the key.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (65,1)


Appearance Care


Exterior Care


Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum-based, acidic, or abrasive cleaning agents as they can damage the vehicle's paint, metal, or plastic parts. If damage occurs, it would not be covered by the vehicle's warranty. Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product. Notice: Avoid using high-pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers


exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. Finish Care Application of aftermarket clearcoat sealant/wax materials is not recommended. If painted surfaces are damaged, see your dealer to have the damage assessed and repaired. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible.


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If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Occasional hand waxing or mild polishing should be done to remove residue from the paint finish. See your dealer for approved cleaning products. Do not apply waxes or polishes to uncoated plastic, vinyl, rubber, decals, simulated wood, or flat paint as damage can occur. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.


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Vehicle Care


Protecting Exterior Bright Metal Parts Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clean. A coating of wax, rubbed to a high polish, is recommended for all bright metal parts. Cleaning Exterior Lamps/ Lenses and Emblems Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps, lenses and emblems. Follow instructions under "Washing the Vehicle" in this section. Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner.


Clean rubber blades using a lint-free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Damage can be caused by extreme dusty conditions, sand, salt, heat, sun, snow, and ice. Weatherstrips Apply silicone grease on weatherstrips to make them last longer, seal better, and not stick or squeak. Lubricate weatherstrips once a year. Black marks from rubber material on painted surfaces can be removed by rubbing with a clean cloth. See Recommended Fluids and Lubricants on page 11‑12.


Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Wheels and Trim — Aluminum or Chrome Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium, or sodium chloride. These chlorides are used on roads for conditions such as ice


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (67,1)


and dust. Always wash the chrome with soap and water after exposure. Notice: To avoid surface damage, do not use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels. Use only approved cleaners. Also, never drive a vehicle with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Damage could occur and the repairs would not be covered by the vehicle warranty. Steering, Suspension, and Chassis Components Visually inspect the front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect the power steering for proper hook-up, binding, leaks, cracks, chafing, etc. Visually


check constant velocity joints, rubber boots, and axle seals for leaks. Body Component Lubrication Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. Underbody Maintenance Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion


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material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty. Finish Damage Quickly repair minor chips and scratches with touch-up materials available from your dealer to avoid corrosion. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Chemical Paint Spotting Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.


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Vehicle Care


Interior Care To prevent dirt particle abrasions, regularly clean the vehicle's interior. Immediately remove any soils. Note that newspapers or dark garments that can transfer color to home furnishings can also permanently transfer color to the vehicle's interior. Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster. Using a mild soap solution, immediately remove hand lotions, sunscreen, and insect repellent from all interior surfaces or permanent damage may result. Your dealer may have products for cleaning the interior. Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage. Apply all cleaners directly to the cleaning cloth. Do not spray cleaners directly on any switches or controls.


Cleaners should be removed quickly. Never allow cleaners to remain on the surface being cleaned for extended periods of time. Cleaners may contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. To prevent damage, do not clean the interior using the following cleaners or techniques: . Never use a razor or any other


sharp object to remove a soil from any interior surface.


. Never use a brush with stiff


bristles.


. Never rub any surface


aggressively or with excessive pressure.


. Do not use laundry detergents or


dishwashing soaps with degreasers. For liquid cleaners, use approximately 20 drops per 3.78 L (1 gal) of water. A concentrated soap solution will leave a residue that creates streaks and attracts dirt. Do not use solutions that contain strong or caustic soap.


. Do not heavily saturate the upholstery when cleaning.


. Do not use solvents or cleaners


containing solvents.


Interior Glass To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glass with plain water.


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Black plate (69,1)


Notice: To prevent scratching, never use abrasive cleaners on automotive glass. Abrasive cleaners or aggressive cleaning may damage the rear window defogger. Notice: Cleaning the windshield with water during the first three to six months of ownership will reduce tendency to fog. Speaker Covers Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap. Coated Moldings Coated moldings should be cleaned. . When lightly soiled, wipe with a


sponge or soft lint-free cloth dampened with water.


. When heavily soiled, use warm


soapy water.


Fabric/Carpet/Suede Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: . Gently blot liquids with a paper towel. Continue blotting until no more soil can be removed. For solid soils, remove as much as possible prior to vacuuming.


To clean: 1. Saturate a clean lint-free


colorfast cloth with water or club soda. Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet.


2. Remove excess moisture by


gently wringing until water does not drip from the cleaning cloth.


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3. Start on the outside edge of the


soil and gently rub toward the center. Fold the cleaning cloth to a clean area frequently to prevent forcing the soil in to the fabric.


4. Continue gently rubbing the soiled area until there is no longer any color transfer from the soil to the cleaning cloth. If the soil is not completely removed, use a mild soap solution followed only by club soda or plain water.


5.


If the soil is not completely removed, it may be necessary to use a commercial upholstery cleaner or spot lifter. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If ring formation occurs, clean the entire fabric or carpet. Following the cleaning process, a paper towel can be used to blot excess moisture.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (70,1)


10-70


Vehicle Care


Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth to wipe surfaces. Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use. Notice: Do not attach a device with a suction cup to the display. This may cause damage and would not be covered by the warranty.


Instrument Panel, Leather, Vinyl, & Other Plastic Surfaces Use a soft microfiber cloth dampened with water to remove dust and loose dirt. For a more thorough cleaning, use a soft microfiber cloth dampened with a mild soap solution. Notice: Soaking or saturating leather, especially perforated leather, as well as other interior surfaces, may cause permanent damage. Wipe excess moisture from these surfaces after cleaning and allow them to dry naturally. Never use heat, steam, spot lifters, or spot removers. Do not use cleaners that contain silicone or wax-based products. Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended.


Do not use cleaners that increase gloss, especially on the instrument panel. Reflected glare can decrease visibility through the windshield under certain conditions. Notice: Use of air fresheners may cause permanent damage to plastics and painted surfaces. If an air freshener comes in contact with any plastic or painted surface in the vehicle, blot immediately and clean with a soft cloth dampened with a mild soap solution. Damage caused by air fresheners would not be covered by the vehicle warranty. Cargo Cover and Convenience Net Wash with warm water and mild detergent. Do not use chlorine bleach. Rinse with cold water, and then dry completely.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Care of Safety Belts Keep belts clean and dry. { WARNING


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Floor Mats


{ WARNING


If a floor mat is the wrong size or is not properly installed, it can interfere with the pedals. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the pedals.


Vehicle Care


10-71


Use the following guidelines for proper floor mat usage.


Removing and Replacing the Floor Mat


The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals.


. Use the floor mat with the


correct side up. Do not turn it over.


. Do not place anything on top of


the driver side floor mat.


. Use only a single floor mat on


the driver side.


. Do not place one floor mat on


top of another.


The driver side floor mat is held in place by one hook-type retainer. 1. Pull up on the rear of the mat to


remove it from the hooks.


2. Reinstall the floor mat by lining


up the openings on the floor mat over the hooks and push it down into position.


3. Make sure the floor mat is


properly secured and verify that it does not interfere with the pedals.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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10-72


Vehicle Care


2 NOTES


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Service and Maintenance


General Information


General Information . . . . . . . . . . 11-1


Maintenance Schedule


Maintenance Schedule . . . . . . . 11-3


Special Application Services


Special Application


Services . . . . . . . . . . . . . . . . . . . . 11-8


Additional Maintenance and Care


Additional Maintenance


and Care . . . . . . . . . . . . . . . . . . . 11-9


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . 11-12


Maintenance Replacement


Parts . . . . . . . . . . . . . . . . . . . . . . 11-13


Maintenance Records


Maintenance Records . . . . . . 11-14


Service and Maintenance


11-1


General Information Your vehicle is an important investment. This section describes the required maintenance for the vehicle. Follow this schedule to help protect against major repair expenses resulting from neglect or inadequate maintenance. It may also help to maintain the value of the vehicle if it is sold. It is the responsibility of the owner to have all required maintenance performed. Your dealer has trained technicians who can perform required maintenance using genuine replacement parts. They have up‐to‐ date tools and equipment for fast and accurate diagnostics. Many dealers have extended evening and Saturday hours, courtesy transportation, and online scheduling to assist with service needs. Your dealer recognizes the importance of providing competitively priced maintenance and repair services. With trained


technicians, the dealer is the place for routine maintenance such as oil changes and tire rotations and additional maintenance items like tires, brakes, batteries, and wiper blades. Notice: Damage caused by improper maintenance can lead to costly repairs and may not be covered by the vehicle warranty. Maintenance intervals, checks, inspections, recommended fluids, and lubricants are important to keep the vehicle in good working condition. The Tire Rotation and Required Services are the responsibility of the vehicle owner. It is recommended to have your dealer perform these services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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11-2


Service and Maintenance


Because of the way people use vehicles, maintenance needs vary. There may need to be more frequent checks and services. The Additional Required Services ‐ Normal are for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑9.


. Are driven on reasonable road


surfaces within legal driving limits.


. Use the recommended fuel. See


Recommended Fuel on page 9‑31.


Refer to the information in the Maintenance Schedule Additional Required Services ‐ Normal chart.


The Additional Required Services ‐ Severe are for vehicles that are: . Mainly driven in heavy city traffic


in hot weather.


. Mainly driven in hilly or


mountainous terrain. Frequently towing a trailer.


. Used for high speed or


competitive driving.


. Used for taxi, police, or delivery


service.


Refer to the information in the Maintenance Schedule Additional Required Services ‐ Severe chart.


{ WARNING


Performing maintenance work can be dangerous and can cause serious injury. Perform maintenance work only if the required information, proper tools, and equipment are available. If they are not, see your dealer to have a trained technician do the work. See Doing Your Own Service Work on page 10‑3.


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Service and Maintenance


11-3


Maintenance Schedule


Owner Checks and Services


At Each Fuel Stop . Check the engine oil level. See


Engine Oil on page 10‑6.


Once a Month . Check the tire inflation


pressures. See Tire Pressure on page 10‑38. Inspect the tires for wear. See Tire Inspection on page 10‑44.


. Check the windshield washer


fluid level. See Washer Fluid on page 10‑16.


Engine Oil Change When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter changed within the next 1 000 km/600 mi. If driven under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your trained dealer technician can perform this work. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life system when the oil is changed. See Engine Oil Life System on page 10‑8.


Tire Rotation and Required Services Every 12 000 km/ 7,500 mi Rotate the tires, if recommended for the vehicle, and perform the following services. See Tire Rotation on page 10‑44. . Check engine oil level and oil


life percentage. If needed, change engine oil and filter, and reset oil life system. See Engine Oil on page 10‑6 and Engine Oil Life System on page 10‑8.


. Check engine coolant level. See


Engine Coolant on page 10‑11. . Check windshield washer fluid


level. See Washer Fluid on page 10‑16.


. Visually inspect windshield wiper


blades for wear, cracking, or contamination. See Exterior Care on page 10‑65. Replace worn or damaged wiper blades. See Wiper Blade Replacement on page 10‑21.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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11-4


Service and Maintenance


. Check tire inflation pressures.


. Visually inspect fuel system for


. Check parking brake and


See Tire Pressure on page 10‑38. Inspect tire wear. See Tire Inspection on page 10‑44.


. Visually check for fluid leaks.


Inspect engine air cleaner filter. See Engine Air Cleaner/Filter on page 10‑10. Inspect brake system.


. Visually inspect steering, suspension, and chassis components for damaged, loose, or missing parts or signs of wear. See Exterior Care on page 10‑65.


. Check restraint system


components. See Safety System Check on page 3‑17.


damage or leaks.


. Visually inspect exhaust system


and nearby heat shields for loose or damaged parts. Lubricate body components. See Exterior Care on page 10‑65.


. Check starter switch. See Starter


Switch Check on page 10‑20. . Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check on page 10‑20.


. Check ignition transmission lock.


See Ignition Transmission Lock Check on page 10‑20.


automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check on page 10‑21.


. Check accelerator pedal for


damage, high effort, or binding. Replace if needed.


. Visually inspect gas strut for


signs of wear, cracks, or other damage. Check the hold open ability of the strut. See your dealer if service is required. Inspect sunroof track and seal, if equipped. See Sunroof on page 2‑16.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Service and Maintenance


11-5


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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11-6


Service and Maintenance


(3) Or every four years, whichever comes first. (4) Or every five years, whichever comes first. See Cooling System on page 10‑11. (5) Or every 10 years, whichever comes first. (6) Inspect for fraying, excessive cracking, or damage; replace, if needed.


Footnotes — Maintenance Schedule Additional Required Services — Normal (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Service and Maintenance


11-7


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (8,1)


11-8


Service and Maintenance


(3) Or every four years, whichever comes first. (4) Or every five years, whichever comes first. See Cooling System on page 10‑11. (5) Or every 10 years, whichever comes first. (6) Inspect for fraying, excessive cracking, or damage; replace, if needed.


Special Application Services . Severe Commercial Use


Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi.


. Have underbody flushing service


performed once a year.


Footnotes — Maintenance Schedule Additional Required Services — Severe (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


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Service and Maintenance


11-9


Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs. To maintain vehicle performance, additional maintenance services may be required. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required.


Battery The battery supplies power to start the engine and operate any additional electrical accessories.


To avoid break-down or failure to start the vehicle, maintain a battery with full cranking power. Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion-free.


Belts . Belts may need replacing if they


squeak or show signs of cracking or splitting. Trained dealer technicians have access to tools and equipment to inspect the belts and recommend adjustment or replacement when necessary.


Brakes Brakes stop the vehicle and are crucial to safe driving. . Signs of brake wear may include


chirping, grinding, or squealing noises, or difficulty stopping.


Trained dealer technicians have access to tools and equipment to inspect the brakes and recommend quality parts engineered for the vehicle.


Fluids Proper fluid levels and approved fluids protect the vehicle’s systems and components. See Recommended Fluids and Lubricants on page 11‑12 for GM approved fluids. . Engine oil and windshield


washer fluid levels should be checked at every fuel fill. Instrument cluster lights may come on to indicate that fluids may be low and need to be filled.


Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks. With a multi-point inspection, your dealer can inspect the hoses and advise if replacement is needed.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (10,1)


11-10


Service and Maintenance


Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the road. . Signs that the headlamps need


attention include dimming, failure to light, cracking, or damage. The brake lamps need to be checked periodically to ensure that they light when braking. . With a multi-point inspection,


your dealer can check the lamps and note any concerns.


Shocks and Struts Shocks and struts help aid in control for a smoother ride. . Signs of wear may include


steering wheel vibration, bounce/ sway while braking, longer stopping distance, or uneven tire wear.


. As part of the multi-point inspection, trained dealer technicians can visually inspect


the shocks and struts for signs of leaking, blown seals, or damage, and can advise when service is needed.


Tires Tires need to be properly inflated, rotated, and balanced. Maintaining the tires can save money, fuel, and can reduce the risk of tire failure. . Signs that the tires need to be replaced include three or more visible treadwear indicators; cord or fabric showing through the rubber; cracks or cuts in the tread or sidewall; or a bulge or split in the tire. Trained dealer technicians can inspect and recommend the right tires. Your dealer can also provide tire/wheel balancing services to ensure smooth vehicle operation at all speeds. Your dealer sells and services name brand tires.


Vehicle Care To help keep the vehicle looking like new, vehicle care products are available from your dealer. For information on how to clean and protect the vehicle’s interior and exterior, see Interior Care on page 10‑68 and Exterior Care on page 10‑65.


Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. . Signs that the alignment may


need to be adjusted include pulling, improper vehicle handling, or unusual tire wear.


. Your dealer has the required equipment to ensure proper wheel alignment.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (11,1)


Service and Maintenance


11-11


Windshield For safety, appearance, and the best viewing, keep the windshield clean and clear. . Signs of damage include


scratches, cracks, and chips. Trained dealer technicians can inspect the windshield and recommend proper replacement if needed.


Wiper Blades Wiper blades need to be cleaned and kept in good condition to provide a clear view. . Signs of wear include streaking, skipping across the windshield, and worn or split rubber. Trained dealer technicians can check the wiper blades and replace them when needed.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (12,1)


11-12


Service and Maintenance


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.


Usage


Engine Oil


Engine Coolant


Hydraulic Brake System


Windshield Washer


Power Steering System Automatic Transmission


Key Lock Cylinders


Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and


Release Pawl


Fluid/Lubricant


Use only engine oil licensed to the dexos1 specfication, or equivalent, of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See Engine Oil on page 10‑6. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 10‑11. DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in Canada 88862807). Automotive windshield washer fluid that meets regional freeze protection requirements. GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (13,1)


Service and Maintenance


11-13


Usage


Hood and Door Hinges


Weatherstrip Conditioning


Fluid/Lubricant


Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.


Maintenance Replacement Parts


Part


GM Part Number


ACDelco Part Number


Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Spark Plugs Wiper Blades


Driver Side ‐ 55.0 cm (21.7 in) Passenger Side ‐ 55.0 cm (21.7 in)


10350737
89017525
15284938
12622561


15941731
15941732


A2962C


PF63
CF132
41‐109




Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12


Black plate (14,1)


11-14

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