•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.
(d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-51 and Windshield and Wiper Blades on page 5-94 for more information. (e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-73. (f) Lubricate all key lock cylinders. Lubricate all hinges and latches, including those for the body doors, hood, secondary latch, pivots, spring anchor, release pawl, rear compartment, glove box door, console door, and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) If driving regularly under dusty conditions, the filter may require replacement more often.
6-7
(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-28
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure test
the cooling system and pressure cap.
(j) Check throttle system for interference or binding and
for damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(k) A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the fluid level checked. Add fluid if needed.
(m) If driving regularly under dusty conditions, inspect
the filter at each engine oil change.
(n) Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
6-8
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-17.
It is important to check the engine oil
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-28. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Inspect the vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 5-60. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-76. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-67.
At Least Once a Year Starter Switch Check
{ CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be sure there is enough
room around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-26. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/retailer for service.
6-9
Automatic Transmission Shift Lock Control System Check
{ CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 2-26. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service.
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position.
The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF.
Contact your dealer/retailer if service is required.
6-10
(cid:129) (cid:129) To check the P (Park) mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.
Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
Parking Brake and Automatic Transmission P (Park) Mechanism Check
{ CAUTION:
When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.
To check the parking brake’s holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
6-11
(cid:129) (cid:129) Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.
Usage
Engine Oil
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-17. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-28. DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967, in Canada 89021320).
Optikleen® Washer Solvent.
6-12
Usage
Power Steering
System
Automatic
Transmission
Key Lock Cylinders
Fluid/Lubricant GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Hood Latch Assembly, Secondary
Latch, Pivots,
Spring
Anchor, and Release Pawl
Hood and Door
Hinges
Weatherstrip Conditioning
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.
Maintenance Replacement Parts
Part
GM Part Number
Engine Air Cleaner/Filter Engine Oil Filter
3.5L V6, 3.5L and 3.9L V6 Flexible Fuel Engines 5.3L V8 Engine
Passenger Compartment Air Filter Spark Plugs
3.5L V6, 3.5L and 3.9L V6 Flexible Fuel Engines 5.3L V8 Engine
Wiper Blades
Driver - 21.7 in (55.0 cm) Passenger - 21.7 in (55.0 cm)
10350737
89017342
89017524
15284938
12591131
12609877
15941731
15941732
AC Delco Part
Number A2962C
PF61
PF48
CF132
41-100
41-985
— —
6-13
Engine Drive Belt Routing
3.5L V6 and 3.9 V6 Engines
5.3L V8 Engine
6-14
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Assistance Program ..........................7-8
Scheduling Service Appointments ....................7-10
Courtesy Transportation .................................7-11
Collision Damage Repair ................................7-12
Reporting Safety Defects ................................7-16
Reporting Safety Defects to the United
States Government ....................................7-16
Reporting Safety Defects to the Canadian
Government ..............................................7-16
Reporting Safety Defects to
General Motors .........................................7-16
Service Publications Ordering Information .........7-17
Vehicle Data Recording and Privacy ................7-18
Event Data Recorders ...................................7-18
OnStar® ......................................................7-19
Navigation System ........................................7-19
Radio Frequency Identification (RFID) ..............7-19
7-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first.
7-2
STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
7-3
STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/ Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).
7-4
Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/chevrolet Information and services customized for your specific vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information,
and more
(cid:129) Online service and maintenance records
Find Chevrolet dealers for service nationwide
(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your specific vehicle (cid:129) OnStar® and GM Cardmember Services Earnings
summaries
Other Helpful Links: Chevrolet — www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/helpcenter
FAQ
(cid:129) Contact Us
My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save information on
vehicles and current offers in your area.
(cid:129) My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM dealers/retailers.
(cid:129) My Driveway: Access quick links to parts and
service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.
(cid:129) My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within www.gm.ca.
7-5
(cid:129) (cid:129) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
From Puerto Rico:
1-800-496-9992 (English) 1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
7-6
Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
7-7
Coverage Services are provided up to 5 years/ 100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.
Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and home telephone
number Telephone number of your location Location of the vehicle
(cid:129) Model, year, color, and license plate number of the
vehicle
(cid:129) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
(cid:129) Description of the problem
7-8
(cid:129) (cid:129) Services Provided (cid:129) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.
(cid:129) Emergency Tow From a Public Road or
Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.
(cid:129) Battery Jump Start: Service is provided to jump
start a dead battery. Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.
Services Not Included in Roadside Assistance
Impound towing caused by violation of any laws. Legal fines.
(cid:129) Mounting, dismounting or changing of snow tires,
chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.
Services Specific to Canadian Purchased Vehicles
Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.
7-9
(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.
(cid:129) Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
7-10
(cid:129) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area.
7-11
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair.
7-12
It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions.
Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty.
Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
7-13
Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
7-14
If a Crash Occurs Here is what to do if you are involved in a crash. (cid:129) Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:129) Give only the necessary and requested information
to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-8 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:129) (cid:129) (cid:129) (cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/ provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:129) Once you have an estimate, read it carefully
and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
7-15
(cid:129) Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor vehicle safety from safercar.gov.
7-16
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
7-17
Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
7-18
Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety belts
were buckled/fastened
(cid:129) How far, if at all, the driver was pressing the
accelerator and/or brake pedal
(cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.
OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-33 in this manual for more information.
Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
7-19
✍ NOTES
7-20
A
Accessories and Modifications ............................ 5-3
Accessory Power ............................................ 2-21
Accessory Power Outlets ................................. 3-18
Active Fuel Management™ ............................... 2-23
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................... 1-72
Additional Required Services, Scheduled
Maintenance ................................................. 6-6
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-96
Air Cleaner/Filter, Engine ................................. 5-21
Air Conditioning .............................................. 3-20
Air Filter, Passenger Compartment .................... 3-23
Airbag
Readiness Light .......................................... 3-28
Airbag System ................................................ 1-57
Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-72
How Does an Airbag Restrain? ...................... 1-63
Passenger Sensing System ........................... 1-65
Servicing Your Airbag-Equipped Vehicle .......... 1-71
What Makes an Airbag Inflate? ...................... 1-63
What Will You See After an Airbag Inflates? .... 1-64
When Should an Airbag Inflate? .................... 1-62
Where Are the Airbags? ............................... 1-59
Airbags
Antenna
Passenger Status Indicator ........................... 3-29
Backglass ................................................... 3-96
Antenna, XM™ Satellite Radio Antenna
System ...................................................... 3-96
Antilock Brake System (ABS) ............................. 4-5
............................................. 3-31
Warning Light
Appearance Care
Aluminum Wheels ........................................ 5-94
Care of Safety Belts .................................... 5-92
Chemical Paint Spotting ............................... 5-95
Cleaning Exterior Lamps/Lenses .................... 5-93
Fabric/Carpet .............................................. 5-90
Finish Care ................................................. 5-93
Finish Damage ............................................ 5-95
Instrument Panel, Vinyl, and Other Plastic
Surfaces ................................................. 5-91
Interior Cleaning .......................................... 5-89
Leather ...................................................... 5-91
Sheet Metal Damage ................................... 5-95
Tires .......................................................... 5-95
Underbody Maintenance ............................... 5-95
Washing Your Vehicle ................................... 5-92
Weatherstrips .............................................. 5-92
Windshield and Wiper Blades ........................ 5-94
Ashtray ......................................................... 3-19
Assistance Program, Roadside ........................... 7-8
Audio System ................................................. 3-63
Audio Steering Wheel Controls ...................... 3-94
Setting the Clock ......................................... 3-64
XM™ Satellite Radio Antenna System ............ 3-96
Audio System(s) ............................................. 3-66
Audio Systems
Radio Reception .......................................... 3-95
Theft-Deterrent Feature ................................ 3-93
Automatic Door Lock ....................................... 2-10
Automatic Transmission
Fluid .......................................................... 5-24
Operation ................................................... 2-24
Backglass Antenna .......................................... 3-96
Battery .......................................................... 5-40
Electric Power Management .......................... 3-17
Run-Down Protection ................................... 3-18
Belt Routing, Engine ....................................... 6-14
Bluetooth® ..................................................... 3-82
Brake
Emergencies ................................................ 4-6
Brake Fluid .................................................... 5-37
Brakes .......................................................... 5-37
Antilock ....................................................... 4-5
Parking ...................................................... 2-26
System Warning Light .................................. 3-30
Braking ........................................................... 4-4
Braking in Emergencies ..................................... 4-6
Break-In, New Vehicle ..................................... 2-19
Bulb Replacement ........................................... 5-51
Fog Lamp .................................................. 3-14
Halogen Bulbs ............................................ 5-45
Headlamp Aiming ........................................ 5-45
Headlamps ................................................. 5-45
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps .................................. 5-46
License Plate Lamps .................................... 5-51
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Back-Up Lamps ................................. 5-49
Buying New Tires ........................................... 5-69
Calibration ..................................................... 3-47
California
Perchlorate Materials Requirements ................. 5-4
California Fuel .................................................. 5-6
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii
Capacities and Specifications .......................... 5-101
Carbon Monoxide
Engine Exhaust ........................................... 2-30
Trunk ......................................................... 2-12
Winter Driving ............................................. 4-17
Care of
Safety Belts ................................................ 5-92
CD, MP3 ....................................................... 3-77
Center Console Storage ................................... 2-43
Center Seat ................................................... 1-10
Chains, Tire ................................................... 5-74
Charging System Light
.................................... 3-30
Check
Engine Lamp .............................................. 3-36
Checking Things Under the Hood ...................... 5-12
Chemical Paint Spotting ................................... 5-95
Child Restraints
Infants and Young Children ........................... 1-37
Lower Anchors and Tethers for Children .......... 1-45
Older Children ............................................. 1-34
Securing a Child Restraint in a Rear
Seat Position ........................................... 1-50
Securing a Child Restraint in the Center
Front Seat Position ................................... 1-53
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-54
Systems ..................................................... 1-41
Where to Put the Restraint ........................... 1-43
Cigarette Lighter ............................................. 3-19
Circuit Breakers .............................................. 5-97
Cleaning
Aluminum Wheels ........................................ 5-94
Exterior Lamps/Lenses ................................. 5-93
Fabric/Carpet .............................................. 5-90
Finish Care ................................................. 5-93
Instrument Panel, Vinyl, and Other Plastic
Surfaces ................................................. 5-91
Interior ....................................................... 5-89
Leather ...................................................... 5-91
Tires .......................................................... 5-95
Underbody Maintenance ............................... 5-95
Washing Your Vehicle ................................... 5-92
Weatherstrips .............................................. 5-92
Windshield and Wiper Blades ........................ 5-94
Climate Control System ................................... 3-20
Outlet Adjustment ........................................ 3-23
Clock, Setting ................................................. 3-64
Collision Damage Repair .................................. 7-12
Compact Spare Tire ........................................ 5-88
Compass ....................................................... 3-47
Content Theft-Deterrent .................................... 2-16
Control of a Vehicle .......................................... 4-3
Convenience Net ............................................ 2-43
Coolant
Engine ....................................................... 5-28
Engine Temperature Gage ............................ 3-34
Engine Temperature Warning Light ................. 3-34
Cooling System .............................................. 5-26
Courtesy Lamps ............................................. 3-15
Courtesy Transportation ................................... 7-11
Cruise Control .................................................. 3-9
Cruise Control Light ........................................ 3-40
Cupholders .................................................... 2-43
Customer Assistance ......................................... 7-6
Offices ......................................................... 7-6
Text Telephone (TTY) Users ........................... 7-6
Customer Information
Service Publications Ordering Information ........ 7-17
Customer Satisfaction Procedure ........................ 7-2
Damage Repair, Collision ................................. 7-12
Data Recorders
Event ......................................................... 7-18
Daytime Running Lamps/Automatic Headlamp
System ...................................................... 3-14
Defensive Driving ............................................. 4-2
Delayed Entry Lighting ..................................... 3-16
Delayed Exit Lighting ....................................... 3-16
Delayed Locking ............................................. 2-10
DIC Compass ................................................. 3-47
Disc, MP3 ...................................................... 3-77
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-15
Door
Automatic Door Lock .................................... 2-10
Delayed Locking .......................................... 2-10
Locks .......................................................... 2-9
Power Door Locks ....................................... 2-10
Programmable Automatic Door Unlock ............ 2-11
Rear Door Security Locks ............................. 2-11
Driver Information Center (DIC) ......................... 3-42
DIC Operation and Displays .......................... 3-42
DIC Vehicle Customization ............................ 3-57
DIC Warnings and Messages ........................ 3-49
Driving
At Night ..................................................... 4-13
Before a Long Trip ...................................... 4-15
Defensive ..................................................... 4-2
Drunk .......................................................... 4-3
Highway Hypnosis ....................................... 4-15
Hill and Mountain Roads .............................. 4-16
In Rain and on Wet Roads ........................... 4-14
Loss of Control ........................................... 4-11
Off-Road Recovery ...................................... 4-11
Rocking Your Vehicle to Get it Out ................. 4-20
Winter ........................................................ 4-17
Driving for Better Fuel Economy ......................... 4-2
E
E85 Fuel ......................................................... 5-8
EDR ............................................................. 7-18
Electrical Equipment
Add-On Equipment ...................................... 5-96
Electrical System
Fuses and Circuit Breakers ........................... 5-97
Headlamp Wiring ......................................... 5-97
Instrument Panel Fuse Block ......................... 5-97
Power Windows and Other Power Options ...... 5-97
Underhood Fuse Block ................................. 5-98
Windshield Wiper Fuses ............................... 5-97
Electronic Immobilizer
PASS-Key® III+ ........................................... 2-17
Electronic Immobilizer Operation
PASS-Key® III+ ........................................... 2-18
................................. 4-6
Electronic Stability Control Engine
Air Cleaner/Filter ......................................... 5-21
Check and Service Engine Soon Lamp ........... 3-36
Compartment Overview ................................ 5-14
Coolant ...................................................... 5-28
Coolant Heater ............................................ 2-22
Coolant Temperature Gage ........................... 3-34
Coolant Temperature Warning Light ................ 3-34
Cooling System ........................................... 5-26
Drive Belt Routing ....................................... 6-14
Exhaust
..................................................... 2-30
Oil ............................................................. 5-17
Engine (cont.)
Oil Life System ........................................... 5-20
Overheated Protection Operating Mode ........... 5-34
Overheating ................................................ 5-31
Starting ...................................................... 2-21
Entry Lighting ................................................. 3-15
Event Data Recorders ..................................... 7-18
Extender, Safety Belt ....................................... 1-33
Exterior Lamps ............................................... 3-12
Filter
Engine Air Cleaner ...................................... 5-21
Finish Damage ............................................... 5-95
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-8
Flat Tire ........................................................ 5-75
Flat Tire, Changing ......................................... 5-76
Flat Tire, Storing ............................................. 5-85
Fluid
Automatic Transmission ................................ 5-24
Power Steering ........................................... 5-34
Windshield Washer ...................................... 5-35
Fog Lamp
Fog ........................................................... 3-14
Fog Lamp Light .............................................. 3-40
Folding Rear Seat ........................................... 1-10
Fuel
............................................................... 5-5
Additives ...................................................... 5-6
California Fuel .............................................. 5-6
E85 (85% Ethanol) ........................................ 5-8
Economy Driving ........................................... 4-2
Filling a Portable Fuel Container .................... 5-12
Filling the Tank ........................................... 5-10
Fuels in Foreign Countries .............................. 5-9
Gage ......................................................... 3-41
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-6
Fuel Management, Active ................................. 2-23
Fuses
Fuses and Circuit Breakers ........................... 5-97
Instrument Panel Fuse Block ......................... 5-97
Underhood Fuse Block ................................. 5-98
Windshield Wiper ......................................... 5-97
Speedometer .............................................. 3-26
Tachometer ................................................. 3-26
Engine Coolant Temperature ......................... 3-34
Fuel
.......................................................... 3-41
Garage Door Opener ....................................... 2-36
Gage
Gages
Gasoline
Octane ........................................................ 5-5
Specifications ............................................... 5-6
Glove Box ..................................................... 2-43
GM Mobility Reimbursement Program .................. 7-7
Halogen Bulbs ................................................ 5-45
Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-2
Headlamp
Aiming ....................................................... 5-45
Headlamp Wiring ............................................ 5-97
Headlamps
Bulb Replacement ....................................... 5-45
Daytime Running Lamps/Automatic Headlamp
System ................................................... 3-14
Exterior Lamps ............................................ 3-12
Flash-to-Pass ............................................... 3-8
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps .................................. 5-46
High/Low Beam Changer ................................ 3-8
Heated Seats ................................................... 1-6
Heater ........................................................... 3-20
Engine Coolant ........................................... 2-22
Highbeam On Light ......................................... 3-40
Highway Hypnosis ........................................... 4-15
Hill and Mountain Roads .................................. 4-16
Hood
Checking Things Under ................................ 5-12
Release ..................................................... 5-13
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-18
Ignition Positions ............................................. 2-20
Infants and Young Children, Restraints ............... 1-37
Inflation - Tire Pressure ................................... 5-60
Instrument Panel
Brightness .................................................. 3-15
Cluster ....................................................... 3-25
Overview ..................................................... 3-4
Introduction ...................................................... 6-2
Jump Starting ................................................. 5-40
Keyless Entry, Remote Operation ........................ 2-5
Keyless Entry System ....................................... 2-4
Keys ............................................................... 2-3
Labeling, Tire Sidewall ..................................... 5-54
Lamp
Malfunction Indicator .................................... 3-36
Lamps
Courtesy .................................................... 3-15
Dome ........................................................ 3-15
License Plate .............................................. 5-51
Mirror Reading ............................................ 3-17
Reading ..................................................... 3-17
Lap Belt ........................................................ 1-32
Lap-Shoulder Belt ........................................... 1-27
LATCH System for Child Restraints ................... 1-45
Lighting
Delayed Entry ............................................. 3-16
Delayed Exit ............................................... 3-16
Entry ......................................................... 3-15
Parade Dimming .......................................... 3-16
Lights
Airbag Readiness ........................................ 3-28
Antilock Brake System (ABS) Warning ............ 3-31
Brake System Warning ................................. 3-30
Charging System ......................................... 3-30
Cruise Control ............................................. 3-40
Electronic StabiliTrak Control Indicator ............ 3-33
Engine Coolant Temperature Warning ............. 3-34
Exterior Lamps ............................................ 3-12
Flash-to-Pass ............................................... 3-8
M
Maintenance
Footnotes ..................................................... 6-7
Maintenance Schedule
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-8
At Least Once a Month .................................. 6-9
At Least Once a Year .................................... 6-9
Maintenance Record .................................... 6-15
Maintenance Replacement Parts .................... 6-13
Maintenance Requirements ............................. 6-2
Owner Checks and Services ........................... 6-8
Recommended Fluids and Lubricants ............. 6-12
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-3
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Lamp ............................... 3-36
Manual Lumbar Controls .................................... 1-6
Manual Seats ................................................... 1-4
Message
DIC Warnings and Messages ........................ 3-49
Mirror Reading Lamps ..................................... 3-17
Lights (cont.)
Fog Lamp .................................................. 3-40
Highbeam On ............................................. 3-40
High/Low Beam Changer ................................ 3-8
Oil Pressure ............................................... 3-39
Passenger Airbag Status Indicator .................. 3-29
Safety Belt Reminders .................................. 3-27
Security ..................................................... 3-39
Tire Pressure .............................................. 3-35
Traction Control System (TCS) Warning .......... 3-32
Loading Your Vehicle ....................................... 4-20
Locks
Automatic Door Lock .................................... 2-10
Delayed Locking .......................................... 2-10
Door ........................................................... 2-9
Lockout Protection ....................................... 2-12
Power Door ................................................ 2-10
Programmable Automatic Door Unlock ............ 2-11
Rear Door Security Locks ............................. 2-11
Loss of Control ............................................... 4-11
Lower Anchors and Tethers for Children ............. 1-45
Lumbar
Manual Controls ............................................ 1-6
Mirrors
Automatic Dimming Rearview ........................ 2-32
Manual Rearview Mirror ................................ 2-32
Outside Convex Mirror ................................. 2-33
Outside Heated Mirrors ................................ 2-33
Outside Power Mirrors .................................. 2-32
MP3 ............................................................. 3-77
Navigation System, Privacy .............................. 7-19
Net
Convenience ............................................... 2-43
New Vehicle Break-In ...................................... 2-19
Odometer ...................................................... 3-26
Off-Road
Recovery .................................................... 4-11
Oil
Engine ....................................................... 5-17
Engine Oil Life System ................................. 5-20
Pressure Light ............................................. 3-39
Older Children, Restraints ................................ 1-34
Online Owner Center ........................................ 7-5
OnStar, Privacy .............................................. 7-19
OnStar® System, see OnStar® Manual ............... 2-33
Operation, Universal Home Remote System ........ 2-37
Outlet Adjustment ............................................ 3-23
Outlets
Accessory Power ......................................... 3-18
Outside
Convex Mirror ............................................. 2-33
Heated Mirrors ............................................ 2-33
Power Mirrors ............................................. 2-32
Overheated Engine Protection
Operating Mode .......................................... 5-34
Owner Checks and Services .............................. 6-8
Owners, Canadian ............................................... ii
Paint, Damage ............................................... 5-95
Parade Dimming ............................................. 3-16
Park
Shifting Into ................................................ 2-27
Shifting Out of
............................................ 2-29
Parking
Over Things That Burn ................................. 2-30
Parking Brake ................................................ 2-26
Passenger Airbag Status Indicator ..................... 3-29
Passenger Compartment Air Filter ..................... 3-23
Passenger Sensing System .............................. 1-65
Passing ......................................................... 4-11
PASS-Key® III+ Electronic Immobilizer ............... 2-17
PASS-Key® III+ Electronic Immobilizer
Operation ................................................... 2-18
Perchlorate Materials Requirements, California ...... 5-4
Phone
Bluetooth® .................................................. 3-82
Power
Door Locks ................................................. 2-10
Electrical System ......................................... 5-97
Retained Accessory (RAP) ............................ 2-21
Seat ............................................................ 1-5
Steering Fluid ............................................. 5-34
Windows .................................................... 2-15
Pregnancy, Using Safety Belts .......................... 1-32
Pressure Cap ................................................. 5-31
Privacy .......................................................... 7-18
Navigation System ....................................... 7-19
OnStar ....................................................... 7-19
Radio Frequency Identification (RFID) ............. 7-19
Programmable Automatic Door Unlock ............... 2-11
Proposition 65 Warning, California ....................... 5-4
Radio Frequency Identification (RFID), Privacy .... 7-19
Radio(s) ........................................................ 3-66
Radios
Reception ................................................... 3-95
Setting the Clock ......................................... 3-64
Theft-Deterrent ............................................ 3-93
Reading Lamps .............................................. 3-17
10
Rear Door Security Locks ................................ 2-11
Rear Seat Armrest .......................................... 2-43
Rear Storage Areas ........................................ 2-43
Rearview Mirror, Automatic Dimming .................. 2-32
Rearview Mirrors ............................................. 2-32
Reclining Seatbacks .......................................... 1-7
Recommended Fluids and Lubricants ................. 6-12
Recreational Vehicle Towing ............................. 4-26
Reimbursement Program, GM Mobility ................. 7-7
Remote Keyless Entry (RKE) System .................. 2-4
Remote Keyless Entry (RKE) System,
Operation ..................................................... 2-5
Remote Vehicle Start ........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire .................................................. 5-79
Removing the Spare Tire and Tools ................... 5-77
Replacement Bulbs ......................................... 5-51
Replacement Parts, Maintenance ...................... 6-13
Reporting Safety Defects
Reporting Safety Defects to the
United States Government ............................ 7-16
Reporting Safety Defects to the
Canadian Government .................................. 7-16
Reporting Safety Defects to General Motors ....... 7-16
Restraint System Check
Checking the Restraint Systems .................... 1-73
Replacing Restraint System Parts After
a Crash .................................................. 1-74
Retained Accessory Power (RAP) ...................... 2-21
Ride Control Systems ....................................... 4-6
Electronic Stability (ESC) ................................ 4-6
Roadside Assistance Program ............................ 7-8
Rocking Your Vehicle to Get it Out .................... 4-20
Roof
Sunroof ...................................................... 2-44
Running the Vehicle While Parked ..................... 2-31
Safety Belt Reminders ..................................... 3-27
Safety Belts
Care of ...................................................... 5-92
Extender .................................................... 1-33
How to Wear Safety Belts Properly ................ 1-18
Lap Belt ..................................................... 1-32
Lap-Shoulder Belt ........................................ 1-27
Safety Belts Are for Everyone ....................... 1-13
Use During Pregnancy ................................. 1-32
Safety Defects
Reporting to General Motors ......................... 7-16
Reporting to the United States Government ..... 7-16
Safety Warnings and Symbols .............................. iii
Scheduled Maintenance ..................................... 6-4
Additional Required Services ........................... 6-6
Scheduling Appointments ................................. 7-10
Seats
Center Seat ................................................ 1-10
Head Restraints ............................................ 1-2
Heated Seats ............................................... 1-6
Manual Lumbar ............................................. 1-6
Power Seats ................................................. 1-5
Reclining Seatbacks ...................................... 1-7
Split Folding Rear Seat ................................ 1-10
Securing a Child Restraint
Center Front Seat Position ............................ 1-53
Rear Seat Position ...................................... 1-50
Right Front Seat Position .............................. 1-54
Security Light ................................................. 3-39
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside of the
Vehicle ..................................................... 5-5
Doing Your Own Work ................................... 5-4
Engine Soon Lamp ...................................... 3-36
Publications Ordering Information ................... 7-17
Scheduling Appointments .............................. 7-10
Service Parts Identification Label ....................... 5-96
Servicing Your Airbag-Equipped Vehicle .............. 1-71
Setting the Clock ............................................ 3-64
Sheet Metal Damage ....................................... 5-95
Shifting
Out of Park ................................................ 2-29
11
Shifting Into Park ............................................ 2-27
Signals, Turn and Lane-Change .......................... 3-7
Spare Tire
Compact .................................................... 5-88
Installing .................................................... 5-79
Removing ................................................... 5-77
Storing ....................................................... 5-85
Specifications and Capacities .......................... 5-101
Speedometer .................................................. 3-26
Split Folding Rear Seat .................................... 1-10
StabiliTrak Control Indicator Light, Electronic ....... 3-33
Start Vehicle, Remote ....................................... 2-7
Starting the Engine ......................................... 2-21
Steering .......................................................... 4-9
Steering Wheel Controls, Audio ......................... 3-94
Steering Wheel, Tilt Wheel ................................. 3-6
Storage Areas
Center Console ........................................... 2-43
Convenience Net ......................................... 2-43
Cupholders ................................................. 2-43
Glove Box .................................................. 2-43
Rear Seat Armrest ....................................... 2-43
Sunglasses Storage Compartment .................. 2-43
Stuck in Sand, Mud, Ice, or Snow ..................... 4-19
Sun Visors ..................................................... 2-16
Sunroof ......................................................... 2-44
12
Tachometer .................................................... 3-26
Taillamps
Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps ....................................... 5-49
Text Telephone (TTY) Users ............................... 7-6
Theft-Deterrent Feature .................................... 3-93
Theft-Deterrent Systems ................................... 2-16
Content Theft-Deterrent ................................ 2-16
PASS-Key® III+ Electronic Immobilizer ............ 2-17
PASS-Key® III+ Electronic Immobilizer
Operation ................................................ 2-18
Tilt Wheel ........................................................ 3-6
Time, Setting .................................................. 3-64
Tire
Pressure Light ............................................. 3-35
Tires ............................................................. 5-53
Aluminum Wheels, Cleaning .......................... 5-94
Buying New Tires ........................................ 5-69
Chains ....................................................... 5-74
Changing a Flat Tire .................................... 5-76
Cleaning .................................................... 5-95
Compact Spare ........................................... 5-88
Different Size .............................................. 5-71
If a Tire Goes Flat ....................................... 5-75
Tires (cont.)
Inflation - Tire Pressure ................................ 5-60
Inspection and Rotation ................................ 5-67
Installing the Spare Tire ................................ 5-79
Pressure Monitor Operation ........................... 5-63
Pressure Monitor System .............................. 5-62
Removing the Flat Tire ................................. 5-79
Removing the Spare Tire and Tools ............... 5-77
Sidewall Labeling ......................................... 5-54
Storing a Flat or Spare Tire and Tools ............ 5-85
Terminology and Definitions ........................... 5-57
Uniform Tire Quality Grading ......................... 5-71
Wheel Alignment and Tire Balance ................. 5-73
Wheel Replacement ..................................... 5-73
When It Is Time for New Tires ...................... 5-68
Recreational Vehicle ..................................... 4-26
Towing a Trailer .......................................... 4-28
Your Vehicle ............................................... 4-26
Towing
Traction
Control System (TCS) .................................... 4-8
Control System Warning Light ....................... 3-32
Transmission
Fluid, Automatic ........................................... 5-24
Transmission Operation, Automatic .................... 2-24
Transportation, Courtesy .................................. 7-11
Trunk ............................................................ 2-12
Turn and Lane-Change Signals .......................... 3-7
Turn Signal/Multifunction Lever ........................... 3-7
Uniform Tire Quality Grading ............................ 5-71
Universal Home Remote System ....................... 2-36
Operation ................................................... 2-37
Vehicle
Control ........................................................ 4-3
Loading ...................................................... 4-20
Running While Parked .................................. 2-31
Symbols ......................................................... iii
Vehicle Customization, DIC .............................. 3-57
Vehicle Data Recording and Privacy .................. 7-18
Vehicle Data Recording, Radio
Frequency (RFID) ........................................ 7-19
Vehicle Identification
Number (VIN) ............................................. 5-96
Service Parts Identification Label ................... 5-96
Vehicle, Remote Start
....................................... 2-7
Ventilation Adjustment ...................................... 3-23
Visors ........................................................... 2-16
13
W
Warning Lights, Gages, and Indicators ............... 3-24
Warnings
DIC Warnings and Messages ........................ 3-49
Hazard Warning Flashers ............................... 3-6
Safety and Symbols ......................................... iii
Wheels
Alignment and Tire Balance .......................... 5-73
Different Size .............................................. 5-71
Replacement ............................................... 5-73
When It Is Time for New Tires .......................... 5-68
Where to Put the Child Restraint ....................... 1-43
Windows ....................................................... 2-14
Power ........................................................ 2-15
Windshield
Washer ........................................................ 3-9
Washer Fluid .............................................. 5-35
Wiper Blade Replacement ............................. 5-51
Wiper Blades, Cleaning ................................ 5-94
Wiper Fuses ............................................... 5-97
Wipers ......................................................... 3-8
Winter Driving ................................................ 4-17
XM Radio Messages ....................................... 3-81
XM™ Satellite Radio Antenna System ................ 3-96
Your Vehicle and the Environment ....................... 6-2
14
2009 Chevrolet Impala Owner Manual M
Seats and Restraint System ............................. 1-1
Head Restraints
......................................... 1-2
Front Seats
............................................... 1-4
Rear Seats
.............................................. 1-10
Safety Belts
............................................. 1-13
Child Restraints
....................................... 1-34
Airbag System ......................................... 1-57
Restraint System Check
............................ 1-73
Features and Controls ..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-9
Windows
................................................. 2-14
Theft-Deterrent Systems
............................ 2-16
Starting and Operating Your Vehicle
........... 2-19
Mirrors
.................................................... 2-32
OnStar® System
...................................... 2-33
Universal Home Remote System ................ 2-36
Storage Areas
......................................... 2-43
Sunroof
.................................................. 2-44
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-20
........ 3-24
Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators
Driver Information Center (DIC) Audio System(s)
Your Driving, the Road, and the Vehicle Towing
.................. 3-42
....................................... 3-63
Driving Your Vehicle ....................................... 4-1
....... 4-2
................................................... 4-26
Service and Appearance Care .......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
............... 5-12
Headlamp Aiming
..................................... 5-45
Bulb Replacement
.................................... 5-45
Windshield Wiper Blade Replacement
......... 5-51
Tires
...................................................... 5-53
Appearance Care
..................................... 5-89
Vehicle Identification
................................. 5-96
Electrical System ...................................... 5-96
Capacities and Specifications
................... 5-101
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance Information .................... 7-1
........... 7-2
........................... 7-16
........... 7-18
Index ................................................................ 1
Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy
Maintenance Schedule
Canadian Owners A French language copy of this manual can be obtained from your dealer/retailer or from:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Propriétaires Canadiens On peut obtenir un exemplaire de ce guide en français auprès de concessionnaire ou à l’adresse suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Index To quickly locate information about the vehicle, use the index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
©2008 General Motors Corporation. All Rights Reserved.
GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem, the IMPALA Emblem, and the name IMPALA are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. GM reserves the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. This manual describes features that may or may not be on your specific vehicle. Read this manual from beginning to end to learn about the vehicle’s features and controls. Pictures, symbols, and words work together to explain vehicle operation. Keep this manual in the vehicle for quick reference.
Litho in U.S.A. Part No. 25783631 B Second Printing
ii
Safety Warnings and Symbols
A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”
A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning.
{ CAUTION:
These mean there is something that could hurt