Download PDF Manual

Manual Transmission (V6 Engine)


Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for the vehicle’s engine, see Engine Oil on page 9-10. The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard can be identified with the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. Look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see Engine Oil on page 9-10. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 9-19. Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Optikleen® Washer Solvent. DEXRON®-VI Automatic Transmission Fluid. Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. DEXRON®-VI Automatic Transmission Fluid. SAE 75W-90 GL5 Gear Oil (GM Part No. U.S. 88862475, in Canada 88862476).


10-8


Service and Maintenance


Usage


Fluid/Lubricant


Manual Transmission (V8 Engine) Manual Transmission Fluid (GM Part No. U.S. 88861800,


Rear Axle (V6 Engine with Automatic Transmission)


Rear Axle (V6 Engine with


Manual Transmission)


Rear Axle (V8 Engine)


Key Lock Cylinders


Hood Latch Assembly, Secondary


Latch, Pivots, Spring Anchor,


and Release Pawl


in Canada 88861801). Rear Differential Fluid 75W-90 to GM Specification 9986155. GM Part No. U.S. 89021677, in Canada 89021678. Rear Differential Fluid 75W-90 Limited Slip to GM Specification 9986226. GM Part No. U.S. 89021677 and Friction Modifier 1052358, in Canada 89021678 and Friction Modifier 992694. Rear Differential Fluid 75W-90 Limited Slip to GM Specification 9986226. GM Part No. U.S. 89021677 and Friction Modifier 1052358, in Canada 89021678 and Friction Modifier 992694. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Hood, Door, and Folding Seat Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,


Weatherstrip Conditioning


in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your retailer.


Service and Maintenance


10-9


Part


GM Part Number


ACDelco Part Number


92196275


A3137C


Engine Air Cleaner/Filter


Engine Oil Filter


3.6L V6


6.2L V8


Passenger Compartment Air Filter Element


Spark Plugs


3.6L V6


6.2L V8


Wiper Blades


Driver Side


Passenger Side


12593333


89017524


92220249


12597464


12621258


92231676


92231677


PF459G


PF48



41-990


41-110




10-10


Service and Maintenance


Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.


Date


Odometer Reading


Maintenance Record


Serviced By


Services Performed


Date


Odometer Reading


Serviced By


Services Performed


Maintenance Record (cont’d)


Service and Maintenance


10-11


10-12


Service and Maintenance


Date


Odometer Reading


Serviced By


Services Performed


Maintenance Record (cont’d)


Technical Data


Vehicle Identification Vehicle Identification Number (VIN) ....................11-1
Service Parts Identification Label .............11-1


Vehicle Data Capacities and Specifications ....................11-2
Engine Drive Belt Routing .....11-4


Vehicle Identification Vehicle Identification Number (VIN)


This is the legal identifier for the vehicle. It appears on a plate in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.


Technical Data


11-1


Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 11-2 for the vehicle’s engine code.


Service Parts Identification Label This label is in the trunk. It is very helpful if parts need to be ordered. The label has the following information: • Vehicle Identification


Number (VIN)


• Model designation • Paint information • Production options and special


equipment


Do not remove this label from the vehicle.


11-2


Technical Data


Vehicle Data Capacities and Specifications


Application


Air Conditioning Refrigerant R134a


Engine Cooling System


3.6L V6 Engine Automatic Transmission 3.6L V6 Engine Manual Transmission 6.2L V8 Engine (L99) Automatic Transmission 6.2L V8 Engine (LS3) Manual Transmission


Engine Oil with Filter


3.6L V6 Engine 6.2L V8 Engine (L99) 6.2L V8 Engine (LS3)


Fuel Tank Rear Axle Fluid


V6 Engine 6-Speed Automatic V6 Engine 6-Speed Manual* V8 Engine*


Capacities


Metric


English


For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more


information.


10.2 L 10.6 L 10.8 L 11.2 L


5.7 L 7.6 L 7.6 L 71.0 L


0.9 L 0.9 L 0.9 L


10.8 qt 11.2 qt 11.4 qt 11.8 qt


6.0 qt 8.0 qt 8.0 qt 18.8 gal


1.0 qt 1.0 qt 1.0 qt


Application


Transmission Fluid (Pan Removal and Filter Replacement)


Technical Data


11-3


Capacities


Metric


English


V6 Engine 6-Speed Automatic** V8 Engine 6-Speed Automatic** V6 Engine 6-Speed Manual V8 Engine 6-Speed Manual


6.3 L 6.3 L 1.8 L 3.9 L 190 Y Wheel Nut Torque *Add 2.5 oz. (75 mL) of friction modifier to the specified quantity of axle lubricant. **See Automatic Transmission Fluid on page 9-14 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


6.7 qt 6.7 qt 1.9 qt 4.2 qt 140 ft lb


Engine


VIN Code


Transmission


Spark Plug Gap


Engine Specifications


3.6L V6 (LLT)


6.2L V8 (L99) 6.2L V8 (LS3)


Automatic


Manual


Automatic


Manual


1.1 mm (0.043 in)


1.0 mm (0.040 in) 1.0 mm (0.040 in)


11-4


Technical Data


Engine Drive Belt Routing


6.2L V8 Engines


3.6L V6 Engine


Customer Information


12-1


Reporting Safety Defects Reporting Safety Defects to the United States Government .....................12-13
Reporting Safety Defects to the Canadian Government .....................12-13
Reporting Safety Defects to General Motors ............12-13


Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy .....................12-14
Event Data Recorders ........12-14
OnStar® ............................12-15
Radio Frequency Identification (RFID) ..........12-15
Radio Frequency Statement (US, Can) ........12-15


Customer Information


Customer Information Customer Satisfaction Procedure .........................12-1
Customer Assistance Offices ..............................12-3
Customer Assistance for Text Telephone (TTY) Users ...............................12-4
Online Owner Center ...........12-4
GM Mobility Reimbursement Program ...........................12-5
Roadside Assistance Program ...........................12-6
Scheduling Service Appointments ....................12-8
Courtesy Transportation Program ...........................12-8
Collision Damage Repair ......12-9
Service Publications Ordering Information .........12-12


Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


12-2


Customer Information


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777
(English), or 1-800-263-7854
(French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


• Dealership name and location. • Vehicle delivery date and present


mileage.


When contacting Chevrolet, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of


charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


Customer Information


12-3


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1
and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).


Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872) From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994


12-4


Customer Information


Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance Please contact the local General Motors Business Unit.


Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)


Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/ chevrolet Information and services customized for your specific vehicle — all in one convenient place. • Digital owner manual, warranty


information, and more


• Online service and maintenance


records


• Find Chevrolet dealers for


service nationwide


• Exclusive privileges and offers • Recall notices for your specific


vehicle


• OnStar® and GM Cardmember Services Earnings summaries


Other Helpful Links: Chevrolet − www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/helpcenter • FAQ • Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.


Customer Information


12-5


Here are a few of the valuable tools and services you will have access to: • My Showroom: Find and save


information on vehicles and current offers in your area. • My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers.


• My Driveway: Access quick links


to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.


• My Preferences: Manage your profile and use tools and forms with greater ease.


To sign up, visit the My GM Canada section within www.gm.ca.


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935.


12-6


Customer Information


General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.


Calling for Assistance When calling Roadside Assistance, have the following information ready: • Your name, home address, and


home telephone number


• Telephone number of your


location


• Location of the vehicle


• Model, year, color, and license


plate number of the vehicle • Odometer reading, Vehicle


Identification Number (VIN), and delivery date of the vehicle • Description of the problem


Coverage Services are provided up to 5 years/ 100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an


owner or driver if they decide the claims are made too often, or the same type of claim is made many times.


Services Provided • Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.


• Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.


• Emergency Tow From a Public


Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow.


• Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.


• Battery Jump Start: Service is


provided to jump start a dead battery.


Services Not Included in Roadside Assistance •


Impound towing caused by violation of any laws.


• Legal fines. • Mounting, dismounting or


changing of snow tires, chains, or other traction devices.


• Towing or services for vehicles driven on a non-public road or highway.


Services Specific to Canadian Purchased Vehicles • Fuel delivery: Reimbursement is


approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.


• Lock-Out Service: Vehicle


registration is required.


• Trip Routing Service: Detailed


maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.


• Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original


Customer Information


12-7


detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.


• Alternative Service: If


assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.


12-8


Customer Information


Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:


Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area.


Customer Information


12-9


Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.


Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair.


Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.


General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.


Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions.


Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice


12-10


Customer Information


to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your


vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.


Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.


Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There


are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.


If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program on page 12-6. Gather the following information: • Driver’s name, address, phone


number


• Driver’s license number • Owner’s name, address, phone


number


• Vehicle license plate • Vehicle make, model and


model year


Customer Information


12-11


• Vehicle Identification



Number (VIN) Insurance company and policy number


• General description of the


damage to the other vehicle


Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 2-27. Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new


Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.


Or you can write to: Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.


12-12


Customer Information


Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc.


Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.


Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models.


In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: helminc.com


Customer Information


12-13


Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors.


To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590
You can also obtain other information about motor vehicle safety from safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write: General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


12-14


Customer Information


Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/ retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.


Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your


vehicle were operating


• Whether or not the driver and


passenger safety belts were buckled/fastened


• How far, if at all, the driver was pressing the accelerator and/or brake pedal


• How fast the vehicle was


traveling


This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.


GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


Customer Information


12-15


OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 4-42 in this manual for more information.


Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.


Radio Frequency Statement (US, Can) This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) Rules and with RSS-210/211
of Industry and Science Canada. Operation is subject to the following two conditions: 1. The device may not cause


interference.


2. The device must accept any


interference received, including interference that may cause undesired operation of the device.


Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.


12-16


Customer Information


✍ NOTES


A


Accessories and


Modifications ...................... 9-3
Accessory Power ................. 8-19
Active Fuel Management™ .... 8-25
Adding Equipment to the


Airbag-Equipped Vehicle .... 2-33


Add-On Electrical


Equipment ....................... 8-55
Air Cleaner/Filter, Engine ....... 9-16
Air Vents .............................. 7-3
Airbag System


Check ............................. 2-34
How Does an Airbag


Restrain? ..................... 2-27


Passenger Sensing


System ........................ 2-28


What Makes an Airbag


Inflate? ........................ 2-26


What Will You See After


an Airbag Inflates? ........ 2-27


When Should an Airbag


Inflate? ........................ 2-25
Where Are the Airbags? ..... 2-23


Airbag System (cont.) Airbags


Adding Equipment to the


Vehicle ........................ 2-33


Passenger Status


Indicator ....................... 4-18
Readiness Light ................ 4-17
Servicing Airbag-Equipped


Vehicles ....................... 2-32
System Check .................. 2-21


Alarm System


Anti-Theft


........................ 1-10
AM-FM Radio ........................ 6-8
Antenna


Satellite Radio .................. 6-14


Antilock Brake


System (ABS) .................. 8-31
Warning Light ................... 4-23


Anti-Theft


Alarm System .................. 1-10
Alarm System Messages .... 4-35


Appearance Care


Exterior ........................... 9-88
Interior ............................ 9-92


Assistance Program,


Roadside ......................... 12-6


INDEX


i-1


Audio Players ...................... 6-14
CD ................................. 6-14


Audio System


Backglass Antenna ............ 6-13
Radio Reception ............... 6-13
Theft-Deterrent Feature ....... 6-2


Automatic


Dimming Mirrors ............... 1-12
Headlamp System .............. 5-3
Automatic Transmission ......... 8-26
Fluid ............................... 9-14
Manual Mode ................... 8-29
Shiftlock Control System


Check .......................... 9-32
Auxiliary Devices .................. 6-16
Axle, Rear .......................... 9-30


Battery ............................... 9-29
Jump Starting ................... 9-84
Load Management .............. 5-6
Power Protection ................ 5-7
Voltage and Charging


Messages .................... 4-30
Blade Replacement, Wiper .... 9-33


i-2


INDEX


Bluetooth ............ 6-22, 6-23, 6-26
Brakes ............................... 9-27
Antilock ........................... 8-31
Assist ............................. 8-33
Fluid ............................... 9-28
Parking ........................... 8-32
System Messages ............. 4-31
Braking ................................ 8-4
Break-In, New Vehicle .......... 8-16
Bulb Replacement ................ 9-41
Fog Lamps ...................... 9-40
Halogen Bulbs .................. 9-37
Headlamp Aiming .............. 9-34
Headlamps ...................... 9-37
Headlamps, Front Turn


Signal and Parking Lamps ................. 9-37, 9-38


High Intensity Discharge


(HID) Lighting ............... 9-37
License Plate Lamps ......... 9-40
Taillamps, Turn Signal and


Stoplamps .................... 9-40
Buying New Tires ................. 9-63


Calibration ............................ 4-8
California


Fuel Requirements ............ 8-45
Perchlorate Materials


Requirements ................. 9-3
Warning ............................ 9-2
Canadian Vehicle Owners ......... iii Capacities and


Specifications ................... 11-2


Carbon Monoxide


Engine Exhaust ................ 8-25
Trunk ................................ 1-8
Winter Driving .................. 8-10


Cautions, Danger, and


Warnings ............................. iv CD Player ........................... 6-14
Center Console Storage ......... 3-1
Chains, Tire ........................ 9-68
Charging System Light .......... 4-19
Check


Engine Lamp ................... 4-19
Ignition


Transmission Lock ......... 9-32


Check (cont.) Child Restraints


Infants and Young


Children ....................... 2-37


Lower Anchors and Tethers


for Children .................. 2-43
Older Children .................. 2-35
Securing .................. 2-48, 2-50
Systems .......................... 2-39
Where to Put the


Restraint ...................... 2-41
Circuit Breakers ................... 9-42
Cleaning


Exterior Care ................... 9-88
Interior Care .................... 9-92
Climate Control Systems ......... 7-1
Clock ................................... 4-8
Cluster, IP ........................... 4-10
Clutch, Hydraulic .................. 9-15
Collision Damage Repair ....... 12-9
Compact Spare Tire ............. 9-83
Compass .............................. 4-8
Compass Messages ............. 4-31
Competitive Driving ................ 8-7
Competitive Driving Mode ...... 8-37


Compressor Kit, Tire


Sealant ........................... 9-71
Control of a Vehicle ............... 8-3
Convenience Net ................... 3-1
Convex Mirrors .................... 1-12
Coolant


Engine ............................ 9-19
Engine Temperature Gage ... 4-14
Cooling System ................... 9-17
Engine Messages ............. 4-32


Courtesy Transportation


Program .......................... 12-8


Covers


Engine .............................. 9-9
Cruise Control ..................... 8-38
Light ............................... 4-26
Messages ........................ 4-31
Customer Assistance ............ 12-4
Offices ............................ 12-3
Text Telephone (TTY)


Users .......................... 12-4


Customer Information Service Publications


Ordering Information ..... 12-12


Customer Satisfaction


Procedure ........................ 12-1


Damage Repair, Collision ...... 12-9
Danger, Warnings, and


Cautions ............................. iv Data Recorders, Event ........ 12-14
Daytime Running


Lamps (DRL) ............. 5-3, 9-39
Defensive Driving ................... 8-2
Devices, Auxiliary ................. 6-16
Dome Lamps ........................ 5-6
Door


Ajar Messages ................. 4-31
Locks ............................... 1-6
Power Locks ...................... 1-7


Driver Information


Center (DIC) .................... 4-27


Driving


Better Fuel Economy .......... 8-2
Characteristics and


Towing Tips .................. 8-49
Competitive ............... 8-7, 8-37
Defensive .......................... 8-2
Drunk ............................... 8-3
Highway Hypnosis .............. 8-9
Hill and Mountain Roads ..... 8-9
If the Vehicle is Stuck ....... 8-11


INDEX


i-3


Driving (cont.)


Loss of Control .................. 8-6
Off-Road Recovery ............. 8-6
Vehicle Load Limits ........... 8-12
Winter ............................. 8-10


Electrical Equipment,


Add-On ........................... 8-55


Electrical System


Engine Compartment


Fuse Block ................... 9-42


Fuses and Circuit


Breakers ...................... 9-42


Instrument Panel Fuse


Block ........................... 9-45
Overload ......................... 9-41
Rear Compartment


Fuse Block ................... 9-46


Engine


Air Cleaner/Filter ............... 9-16
Check and Service Engine


Soon Lamp .................. 4-19
Compartment Overview ....... 9-6
Coolant ........................... 9-19


i-4


INDEX


Engine (cont.)


Coolant


Temperature Gage ......... 4-14
Cooling System ................ 9-17
Cooling System


Messages .................... 4-32
Cover ............................... 9-9
Drive Belt Routing ............. 11-4
Exhaust ........................... 8-25
Oil Pressure Gage ............ 4-12
Overheating ..................... 9-24
Power Messages .............. 4-33
Pressure Light .................. 4-25
Running While Parked ....... 8-26
Starting ........................... 8-19


Engine Oil


Life System ..................... 9-13
Messages ........................ 4-32
Temperature Gage ............ 4-13
Entry Lighting ........................ 5-6
Equipment, Towing ............... 8-55
Event Data Recorders ......... 12-14
Extender, Safety Belt ............ 2-20
Exterior Lamp Controls ........... 5-1


Filter


Engine Air Cleaner ............ 9-16
Flashers, Hazard Warning ....... 5-4
Flash-to-Pass ........................ 5-3
Flat Tire .............................. 9-69
Flat Tire, Changing ............... 9-77
Fluid


Automatic Transmission ..... 9-14
Brakes ............................ 9-28
Power Steering ................. 9-25
Washer ........................... 9-26


Fog Lamps


Bulb Replacement ............. 9-40
Front ................................ 5-5
Light ............................... 4-26


Front Seats


Adjustment ........................ 2-3
Heated ............................. 2-6
Fuel ................................... 8-43
Additives ......................... 8-45
Economy Driving ................ 8-2
Filling a Portable Fuel


Container ..................... 8-48


Fuel (cont.)


Filling the Tank ................. 8-46
Fuels in Foreign


Countries ..................... 8-45
Gage .............................. 4-11
Gasoline Specifications ...... 8-44
Management, Active .......... 8-25
Recommended ................. 8-44
Requirements, California .... 8-45
System Messages ............. 4-33


Engine Compartment


Fuse Block ................... 9-42


Fuses and Circuit


Breakers ...................... 9-42


Instrument Panel Fuse


Block ........................... 9-45


Rear Compartment


Fuse Block ................... 9-46


Fuses


Gages


Engine Coolant


Temperature ................. 4-14
Engine Oil Pressure .......... 4-12
Engine Oil Temperature ..... 4-13


Gages (cont.)


Fuel ................................ 4-11
Odometer ........................ 4-11
Speedometer ................... 4-11
Tachometer ...................... 4-11
Transmission


Temperature ................. 4-14
Trip Odometer .................. 4-11
Voltmeter ......................... 4-15
Warning Lights and


Indicators ....................... 4-9
Garage Door Opener ............ 4-45
Programming ................... 4-45


Gasoline


Specifications ................... 8-44


General Information


Service and Maintenance ... 10-1
Towing ............................ 8-48
Vehicle Care ...................... 9-2
Glove Box ............................ 3-1
GM Mobility Reimbursement


Program .......................... 12-5


INDEX


i-5


Halogen Bulbs ..................... 9-37
Hazard Warning Flashers ........ 5-4
Head Restraints ..................... 2-2
Headlamps


Aiming ............................ 9-34
Automatic .......................... 5-3
Bulb Replacement ............. 9-37
Daytime Running


Lamps (DRL) .......... 5-3, 9-39
Flash-to-Pass ..................... 5-3
High Intensity Discharge


(HID) Lighting ............... 9-37
High/Low Beam Changer ..... 5-2
Heated Front Seats ................ 2-6
Heated Mirrors ..................... 1-12
Highway Hypnosis ................. 8-9
Hill and Mountain Roads ......... 8-9
Hood ................................... 9-5
Horn .................................... 4-7
How to Wear Safety Belts


Properly .......................... 2-10
Hydraulic Clutch ................... 9-15


Ignition Positions .................. 8-17
Ignition Transmission Lock


Check ............................. 9-32
Illumination Control ................ 5-5
Immobilizer .......................... 1-11
Immobilizer Light .................. 4-26
Infants and Young Children,


Restraints ........................ 2-37
Instrument Cluster ................ 4-10
Instrument Panel ................... 5-5
Introduction ............................. iii


Jump Starting ...................... 9-84


Key and Lock Messages ....... 4-33
Keyless Entry System ............ 1-3
Keys .................................... 1-2


i-6


INDEX


Labeling, Tire Sidewall .......... 9-49
Lamp Messages .................. 4-33
Lamps


Daytime


Running (DRL) ....... 5-3, 9-39
Dome ............................... 5-6
Exterior Controls ................ 5-1
Front Fog .......................... 5-5
Headlamps, Front Turn


Signal and Parking Lamps ................. 9-37, 9-38
License Plate ................... 9-40
Malfunction Indicator ......... 4-19
................ 2-16


Lap-Shoulder Belt Latch, Lower Anchors and


Tethers for Children ........... 2-43


LATCH System


Replacing Parts After a


Crash .......................... 2-48
Latches, Seatback ................. 2-5
Lighting


Entry ................................ 5-6
Theater Dimming ................ 5-6


Lights


Airbag Readiness ............. 4-17


Lights (cont.)


Antilock Brake System


(ABS) Warning .............. 4-23
Charging System .............. 4-19
Cruise Control .................. 4-26
Engine Oil Pressure .......... 4-25
Flash-to-Pass ..................... 5-3
Fog Lamps ...................... 4-26
High/Low Beam Changer ..... 5-2
Immobilizer ...................... 4-26
Safety Belt Reminders ....... 4-16
Taillamp Indicator .............. 4-26
Tire Pressure ................... 4-24
Traction Control OFF/


StabiliTrak OFF ............. 4-24


Traction Control System


(TCS)/StabiliTrak® .......... 4-24
Traction Off ...................... 4-23
Limited-Slip Rear Axle ........... 8-38
Locks


Door ................................. 1-6
Lockout Protection .............. 1-8
Power Door ....................... 1-7
..................... 8-6


Loss of Control Lower Anchors and Tethers


for Children (LATCH SYSTEM) ........................ 2-43


Maintenance


Records ......................... 10-10


Maintenance Schedule


Recommended Fluids and


Lubricants .................... 10-7
Scheduled Maintenance ..... 10-2
Malfunction Indicator Lamp .... 4-19
Manual Mode ...................... 8-29
Manual Transmission ............ 8-30
Fluid ............................... 9-15


Messages


Airbag System .................. 4-35
Anti-Theft Alarm System .... 4-35
Battery Voltage and


Charging ...................... 4-30
Brake System .................. 4-31
Compass ......................... 4-31
Door Ajar ......................... 4-31
Engine Cooling System ..... 4-32
Engine Oil ....................... 4-32
Engine Power .................. 4-33
Fuel System .................... 4-33
Key and Lock .................. 4-33
Lamp .............................. 4-33
Object Detection System .... 4-34


Messages (cont.)


Ride Control System ......... 4-34
Safety Belt ....................... 4-35
Service Vehicle ................. 4-35
Tire ................................ 4-36
Transmission .................... 4-36
Vehicle ............................ 4-37
Vehicle Reminder .............. 4-37
Vehicle Speed .................. 4-37
Window ........................... 4-37


Mirrors


Automatic Dimming ........... 1-12
Automatic Dimming


Rearview ...................... 1-13
Convex ........................... 1-12
Heated ............................ 1-12
Manual Rearview .............. 1-13
Outlets .............................. 4-9
Power ............................. 1-12


Monitor System,


Tire Pressure ................... 9-56


Net, Convenience .................. 3-1
New Vehicle Break-In ........... 8-16


Object Detection System


Messages ........................ 4-34
Odometer ........................... 4-11
Trip ................................ 4-11


Off-Road


Oil


Recovery .......................... 8-6


Engine ............................ 9-10
Engine Oil Life System ...... 9-13
Engine Oil


Pressure Gage .............. 4-12
Messages ........................ 4-32
Pressure Light .................. 4-25
Older Children, Restraints ...... 2-35
Online Owner Center ............ 12-4


INDEX


i-7


OnStar® System .................. 4-42
Operation, Infotainment


System ............................. 6-4


Outlets


Power ............................... 4-9
Overheating, Engine ............. 9-24
Overview, Infotainment


System ............................. 6-2


Park


Shifting Into ..................... 8-21
Shifting Out of .................. 8-22
Parking ............................... 8-24
Assist, Ultrasonic .............. 8-41
Brake .............................. 8-32
Brake and P (Park)


Mechanism Check ......... 9-32
Over Things That Burn ...... 8-24


Passenger Airbag Status


Indicator .......................... 4-18


i-8


INDEX


Passenger Sensing System ... 2-28
Perchlorate Materials


Requirements, California ...... 9-3


Phone


Power


Bluetooth ......... 6-22, 6-23, 6-26


Radios


Door Locks ........................ 1-7
Mirrors ............................ 1-12
Protection, Battery .............. 5-7
Retained


Accessory (RAP) ........... 8-19
Seat Adjustment ................. 2-4
Steering Fluid ................... 9-25
Windows ......................... 1-14


Pregnancy, Using


Safety Belts ..................... 2-19


Privacy


Radio Frequency


Identification (RFID) ..... 12-15


Program


Courtesy Transportation ..... 12-8


Proposition 65 Warning,


California .......................... 9-2


Radio Frequency


Identification (RFID) ......... 12-15
Statement ...................... 12-15


AM-FM Radio .................... 6-8
Reception ........................ 6-13
Satellite ........................... 6-10
Rear Axle ........................... 9-30
Limited-Slip ...................... 8-38
Rear Seats ........................... 2-6
Rearview Mirrors .................. 1-13
Automatic Dimming ........... 1-13
Reclining Seatbacks ............... 2-4
Recommended Fluids and


Lubricants ........................ 10-7
............. 8-44


Recommended Fuel Records


Maintenance ................... 10-10
Recreational Vehicle Towing ... 9-87
Reimbursement Program,


GM Mobility ..................... 12-5


Remote Keyless Entry (RKE)


System ............................. 1-3


Remote Vehicle Start ............. 1-5
Replacement Bulbs .............. 9-41
Replacement Parts


Airbags ........................... 2-34
Maintenance .................... 10-9
Replacing Airbag System ...... 2-34
Replacing LATCH System


Parts After a Crash ........... 2-48


Replacing Safety Belt System


Parts After a Crash ............ 2-21


Reporting Safety Defects


Canadian Government ..... 12-13
General Motors ............... 12-13
U.S. Government ............ 12-13


Retained Accessory Power


(RAP) ............................. 8-19


Ride Control Systems


Limited Slip Rear Axle ....... 8-38
Messages ........................ 4-34


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