15941733
15941734
A1614C A2962C
PF47
PF48
CF132
41-101
41-985
— —
6-13
Engine Drive Belt Routing
3.8L V6 Engine
5.3L V8 Engine
6-14
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-9
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-11
Reporting Safety Defects ................................7-14
Reporting Safety Defects to the
United States Government ..........................7-14
Reporting Safety Defects to
the Canadian Government ..........................7-14
Reporting Safety Defects to
General Motors .........................................7-14
Service Publications Ordering Information .........7-15
Vehicle Data Recording and Privacy ................7-16
Event Data Recorders ...................................7-16
OnStar® ......................................................7-17
Navigation System ........................................7-17
Radio Frequency Identification (RFID) ..............7-17
7-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact General Motors of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
7-2
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of
Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you can call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle Identification Number (VIN).
7-3
Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,
including tips and videos and an electronic version of this owner manual.
(cid:127) Keep track of your vehicle’s service history and
maintenance schedule.
(cid:127) Find GM dealers/retailers for service nationwide. (cid:127) Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
7-4
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-5
Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program.
Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage.
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
7-6
Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs first, and, in Canada only, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
(cid:127) Lock-out Service: Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identification before lock-out service is provided. In Canada, the vehicle registration is also required.
(cid:127) Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow.
(cid:127) Flat Tire Change: Installation of a spare tire in good
condition, when equipped and properly inflated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.
(cid:127) Jump Start: A battery jump start is covered at no
charge if the vehicle does not start.
(cid:127) Trip Routing Service (Canada only): Upon
request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
7-7
(cid:127) Trip Interruption Benefits and Assistance
(Canada only): In the event of a warranty related
vehicle disablement, while en route and over
250 kilometres from the original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of $50/day),
(B) lodging (maximum of $100/night) and
(C) alternate ground transportation (maximum of
$40/day). This benefit is to assist you with some
of the unplanned expense you may incur while
waiting for your vehicle to be repaired.
Pre-authorization, original detailed receipts and a
copy of the repair order are required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
(cid:127) Alternative Service (Canada only): There may be
times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. Pontiac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Calling For Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home
telephone number
(cid:127) Telephone number of your location (cid:127) Location of the vehicle (cid:127) Model, year, color, and license plate number
of the vehicle
(cid:127) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
(cid:127) Description of the problem
7-8
Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
7-9
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
7-10
Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known.
Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
7-11
Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
7-12
If a Crash Occurs Here is what to do if you are involved in a crash. (cid:127) Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured.
(cid:127) If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:127) Give only the necessary and requested information
to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. (cid:127) If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information.
(cid:127) If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.
(cid:127) If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully and
make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
7-13
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
7-14
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-762-2737, or write:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins’ give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
7-15
Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:127) How various systems in your vehicle were operating (cid:127) Whether or not the driver and passenger safety
belts were buckled/fastened
(cid:127) How far, if at all, the driver was pressing the
accelerator and/or brake pedal
(cid:127) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
7-16
Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.
OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-40 in this manual for more information.
Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
7-17
✍ NOTES
7-18
A
Accessories and Modifications ............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................... 1-65
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ........................... 5-120
Air Cleaner/Filter, Engine ................................. 5-20
Air Conditioning ...................................... 3-28, 3-32
Airbag
Passenger Status Indicator ........................... 3-43
Readiness Light .......................................... 3-42
Airbag System ................................................ 1-52
What Will You See After an Airbag Inflates? .... 1-58
When Should an Airbag Inflate? .................... 1-57
Where Are the Airbags? ............................... 1-55
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-65
How Does an Airbag Restrain? ...................... 1-58
Passenger Sensing System ........................... 1-60
Servicing Your Airbag-Equipped Vehicle .......... 1-64
What Makes an Airbag Inflate? ...................... 1-58
Antenna, Backglass ....................................... 3-117
Antenna, XM™ Satellite Radio Antenna
System ..................................................... 3-118
Antilock Brake System (ABS) ............................. 4-4
Anti-lock Brake, System Warning Light ............... 3-47
Appearance Care
Aluminum Wheels ...................................... 5-116
Care of Safety Belts ................................... 5-114
Chemical Paint Spotting .............................. 5-118
Cleaning Exterior Lamps/Lenses .................. 5-115
Fabric/Carpet
............................................ 5-111
Finish Care ............................................... 5-115
Finish Damage .......................................... 5-117
Instrument Panel, Vinyl, and Other
Plastic Surfaces ..................................... 5-113
Interior Cleaning ........................................ 5-109
Leather .................................................... 5-112
Sheet Metal Damage .................................. 5-117
Tires ........................................................ 5-117
Ultra Lux Suede ........................................ 5-113
Underbody Maintenance ............................. 5-117
Vehicle Care/Appearance Materials ............... 5-118
Washing Your Vehicle ................................. 5-114
Weatherstrips ............................................ 5-114
Windshield and Wiper Blades ...................... 5-116
Appointments, Scheduling Service ....................... 7-9
Ashtray ......................................................... 3-27
Audio System ................................................. 3-94
Audio Steering Wheel Controls .................... 3-115
Backglass Antenna ..................................... 3-117
Chime Level Adjustment
............................. 3-118
Radio Reception ........................................ 3-116
Setting the Clock ......................................... 3-95
Audio System (cont.)
Theft-Deterrent Feature ............................... 3-115
XM™ Satellite Radio Antenna System ........... 3-118
Audio System(s) ............................................. 3-95
Automatic Transmission
Fluid .......................................................... 5-22
Operation ................................................... 2-28
Backglass Antenna ........................................ 3-117
Battery .......................................................... 5-45
Electric Power Management .......................... 3-22
Exterior Lighting Battery Saver ...................... 3-19
Run-Down Protection ................................... 3-22
Brake
Emergencies ................................................ 4-5
Brakes .......................................................... 5-41
System Warning Light .................................. 3-45
Braking ........................................................... 4-3
Braking in Emergencies ..................................... 4-5
Break-In, New Vehicle ..................................... 2-23
Bulb Replacement ........................................... 5-54
Back-Up Lamps ........................................... 5-59
Front Turn Signal, Parking and Fog Lamps ..... 5-57
Halogen Bulbs ............................................ 5-54
Headlamp Aiming ........................................ 5-51
Bulb Replacement (cont.)
License Plate Lamps .................................... 5-60
Replacement Bulbs ...................................... 5-60
Taillamps, Turn Signal, and Stoplamps ............ 5-58
Buying New Tires ........................................... 5-78
Calibration ..................................................... 3-65
California Fuel .................................................. 5-6
California Perchlorate Materials Requirements ....... 5-4
California Proposition 65 Warning ....................... 5-3
Canadian Owners ................................................ ii
Capacities and Specifications .......................... 5-128
Carbon Monoxide ................... 2-14, 2-36, 4-17, 4-29
Care of
Safety Belts .............................................. 5-114
CD, MP3 ..................................................... 3-109
Center Console Storage Area ........................... 2-44
Chains, Tire ................................................... 5-84
Check
Engine Light ............................................... 3-50
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................. 5-118
Child Restraints
Child Restraint Systems ............................... 1-35
Infants and Young Children ........................... 1-32
Child Restraints (cont.)
Lower Anchors and Tethers for Children .......... 1-39
Older Children ............................................. 1-29
Securing a Child Restraint in a Rear
Seat Position ........................................... 1-46
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-49
Where to Put the Restraint ........................... 1-38
Chime Level Adjustment ................................. 3-118
Cigarette Lighter ............................................. 3-27
Cleaning
Aluminum Wheels ...................................... 5-116
Exterior Lamps/Lenses ................................ 5-115
Fabric/Carpet
............................................ 5-111
Finish Care ............................................... 5-115
Instrument Panel, Vinyl, and Other
Plastic Surfaces ..................................... 5-113
Interior ..................................................... 5-109
Leather .................................................... 5-112
Tires ........................................................ 5-117
Ultra Lux Suede ........................................ 5-113
Underbody Maintenance ............................. 5-117
Washing Your Vehicle ................................. 5-114
Weatherstrips ............................................ 5-114
Windshield and Wiper Blades ...................... 5-116
Climate Control System ................................... 3-28
Air Filter, Passenger Compartment ................. 3-36
Dual Automatic ............................................ 3-32
Outlet Adjustment ........................................ 3-36
Clock, Setting ................................................. 3-95
Collision Damage Repair .................................. 7-11
Compact Spare Tire ...................................... 5-109
Compass ....................................................... 3-65
Compressor Kit, Tire Sealant ............................ 5-86
Content Theft-Deterrent .................................... 2-18
Control of a Vehicle .......................................... 4-3
Convenience Net ............................................ 2-44
Coolant
Engine Temperature Gage ............................ 3-49
Engine Temperature Warning Light ................. 3-48
Heater, Engine ............................................ 2-26
Cooling System .............................................. 5-30
Courtesy Lamps ............................................. 3-19
Cruise Control ................................................ 3-12
Cruise Control Light ........................................ 3-53
Cupholder(s) .................................................. 2-43
Customer Assistance Information
Courtesy Transportation .................................. 7-9
Customer Assistance for Text Telephone (TTY)
Users ....................................................... 7-5
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-20
Door
Delayed Locking .......................................... 2-11
Locks ........................................................ 2-10
Power Door Locks ....................................... 2-11
Programmable Automatic Door Locks ............. 2-12
Rear Door Security Locks ............................. 2-12
Driver Information Center (DIC) ......................... 3-55
DIC Operation and Displays .................. 3-55, 3-62
DIC Vehicle Customization ............................ 3-89
DIC Warnings and Messages ........................ 3-67
Driving
At Night ..................................................... 4-14
Before a Long Trip ...................................... 4-15
Defensive ..................................................... 4-2
Drunken ....................................................... 4-2
Highway Hypnosis ....................................... 4-16
Hill and Mountain Roads .............................. 4-16
In Rain and on Wet Roads ........................... 4-14
Rocking Your Vehicle to Get it Out ................. 4-22
Winter ........................................................ 4-17
Dual Automatic Climate Control System ............. 3-32
Customer Assistance Information (cont.)
Customer Assistance Offices ........................... 7-5
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors .... 7-14
Reporting Safety Defects to the
Canadian Government .............................. 7-14
Reporting Safety Defects to the
United States Government ......................... 7-14
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-15
Daytime Running Lamps .................................. 3-17
Defensive Driving ............................................. 4-2
Delayed Entry Lighting ..................................... 3-20
Delayed Exit Lighting ....................................... 3-21
Delayed Locking ............................................. 2-11
DIC Compass ................................................. 3-65
Diesel
Running Out of Fuel .................................... 2-37
Disc, MP3 .................................................... 3-109
E
EDR ............................................................. 7-16
Electrical System
Add-On Equipment ..................................... 5-120
Fuses and Circuit Breakers ......................... 5-121
Headlamp Wiring ....................................... 5-120
Instrument Panel Fuse Block ....................... 5-122
Power Windows and Other Power Options .... 5-121
Underhood Fuse Block ............................... 5-124
Windshield Wiper Fuses ............................. 5-121
Electronic Immobilizer
PASS-Key® III ............................................. 2-20
Engine
Air Cleaner/Filter ......................................... 5-20
Check and Service Engine Soon Light ............ 3-50
Coolant ...................................................... 5-24
Coolant Heater ............................................ 2-26
Coolant Temperature Gage ........................... 3-49
Coolant Temperature Warning Light ................ 3-48
Drive Belt Routing ....................................... 6-14
Engine Compartment Overview ...................... 5-12
Exhaust
..................................................... 2-36
Oil ............................................................. 5-15
Engine (cont.)
Oil Life System ........................................... 5-18
Overheated Protection Operating Mode ........... 5-29
Overheating ................................................ 5-27
Starting ...................................................... 2-25
Enhanced Traction System (ETS) ........................ 4-7
............................................. 3-48
Entry Lighting ................................................. 3-20
Event Data Recorders ..................................... 7-16
Extender, Safety Belt ....................................... 1-28
Exterior Lamps ............................................... 3-16
Exterior Lighting Battery Saver .......................... 3-19
Warning Light
Filter
Engine Air Cleaner ...................................... 5-20
Finish Damage ............................................. 5-117
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-9
Flat Tire ........................................................ 5-85
Flat Tire, Changing ......................................... 5-96
Flat Tire, Storing ........................................... 5-107
Fluid
Fog Lamp
Automatic Transmission ................................ 5-22
Power Steering ........................................... 5-39
Windshield Washer ...................................... 5-40
Gage
Fog ........................................................... 3-18
Fog Lamp Light .............................................. 3-53
Folding Rear Seat ............................................ 1-9
Folding Seatback, Passenger ............................. 1-8
Front Reading Lamps ...................................... 3-21
............................................................... 5-5
Fuel
Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Filling a Portable Fuel Container .................... 5-10
Filling the Tank ............................................. 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-54
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-6
Running Out of ........................................... 2-37
Fuses
Fuses and Circuit Breakers ......................... 5-121
Instrument Panel Fuse Block ....................... 5-122
Underhood Fuse Block ............................... 5-124
Windshield Wiper ....................................... 5-121
Engine Coolant Temperature ......................... 3-49
Fuel
.......................................................... 3-54
Speedometer .............................................. 3-40
Tachometer ................................................. 3-40
Gasoline
Octane ........................................................ 5-5
Specifications ............................................... 5-6
Glove Box ..................................................... 2-43
GM Mobility Reimbursement Program .................. 7-6
Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-7
Headlamp
Aiming ....................................................... 5-51
Headlamp Wiring ........................................... 5-120
Headlamps
Bulb Replacement ....................................... 5-54
Daytime Running Lamps ............................... 3-17
Exterior Lamps ............................................ 3-16
Flash-to-Pass ............................................... 3-9
Front Turn Signal, Parking and Fog Lamps ..... 5-57
Halogen Bulbs ............................................ 5-54
Headlamps and Sidemarker Lamps ................ 5-54
Headlamps (cont.)
High/Low Beam Changer ................................ 3-9
On Reminder .............................................. 3-17
Headlamps and Sidemarker Lamps ................... 5-54
Head-Up Display (HUD) ................................... 3-23
Heated Seats ................................................... 1-4
Heater ........................................................... 3-28
Heater ........................................................... 3-32
Highbeam On Light ......................................... 3-54
Highway Hypnosis ........................................... 4-16
Hill and Mountain Roads .................................. 4-16
Hood
Checking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-15
Ignition Positions ............................................. 2-23
Infants and Young Children, Restraints ............... 1-32
Inflation - Tire Pressure ................................... 5-69
Inflator Kit, Tire ............................................... 5-86
Instrument Panel
Overview ..................................................... 3-4
Instrument Panel (I/P)
Brightness .................................................. 3-19
Cluster ....................................................... 3-39
Interior Lamps ................................................ 3-19
Jump Starting ................................................. 5-46
Keyless Entry System ....................................... 2-3
Keys ............................................................... 2-2
Labeling, Tire Sidewall ..................................... 5-63
Lamps
Courtesy .................................................... 3-19
Dome ........................................................ 3-20
Exterior Lighting Battery Saver ...................... 3-19
Front Reading ............................................. 3-21
Overhead Console Reading .......................... 3-21
Rear Assist Handle Reading .......................... 3-21
Lap-Shoulder Belt ........................................... 1-22
LATCH System
Child Restraints ........................................... 1-39
License Plate Lamps ....................................... 5-60
Light
Airbag Readiness ........................................ 3-42
Anti-lock Brake System (ABS) Warning ........... 3-47
Brake System Warning ................................. 3-45
Cruise Control ............................................. 3-53
Light (cont.)
Engine Coolant Temperature Warning ............. 3-48
Enhanced Traction System (ETS)
Warning Light .......................................... 3-48
Fog Lamp .................................................. 3-53
Highbeam On ............................................. 3-54
Malfunction Indicator .................................... 3-50
Oil Pressure ............................................... 3-52
Passenger Airbag Status Indicator .................. 3-43
Safety Belt Reminders .................................. 3-41
TCS Warning Light ...................................... 3-47
Tire Pressure .............................................. 3-49
Traction Control System (TCS) Warning .......... 3-47
..................................................... 3-45
Up-Shift
Delayed Entry ............................................. 3-20
Delayed Exit ............................................... 3-21
Entry ......................................................... 3-20
Lighting
Lights
Exterior Lamps ............................................ 3-16
Flash-to-Pass ............................................... 3-9
High/Low Beam Changer ................................ 3-9
Interior Lamps ............................................. 3-19
On Reminder .............................................. 3-17
Loading Your Vehicle ....................................... 4-22
Lockout Protection .......................................... 2-13
Locks
Delayed Locking .......................................... 2-11
Door .......................................................... 2-10
Lockout Protection ....................................... 2-13
Power Door ................................................ 2-11
Programmable Automatic Door Locks ............. 2-12
Rear Door Security Locks ............................. 2-12
Loss of Control ............................................... 4-12
Lumbar
Power Controls ............................................. 1-4
Maintenance Schedule
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-8
At Least Once a Month .................................. 6-9
At Least Once a Year .................................... 6-9
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-7
Maintenance Record .................................... 6-15
Maintenance Replacement Parts .................... 6-13
Maintenance Requirements ............................. 6-2
Owner Checks and Services ........................... 6-8
Recommended Fluids and Lubricants ............. 6-12
Maintenance Schedule (cont.)
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-3
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-50
Manual Seats ................................................... 1-2
Manual, Using .................................................... iii
Message
DIC Warnings and Messages ........................ 3-67
Mirrors
Manual Rearview Mirror ................................ 2-38
Manual Rearview Mirror with OnStar® ............. 2-38
Outside Convex Mirror ................................. 2-39
Outside Power Mirrors .................................. 2-39
MP3 ............................................................ 3-109
MyGMLink.com ................................................ 7-4
Navigation System, Privacy .............................. 7-17
New Vehicle Break-In ...................................... 2-23
Odometer ...................................................... 3-40
Off-Road Recovery .......................................... 4-12
Oil
Engine ....................................................... 5-15
Pressure Light ............................................. 3-52
Oil, Engine Oil Life System .............................. 5-18
Older Children, Restraints ................................ 1-29
Online Owner Center ........................................ 7-4
OnStar, Privacy .............................................. 7-17
OnStar® System, see OnStar® Manual ............... 2-40
Other Warning Devices ...................................... 3-6
Outlet Adjustment ............................................ 3-36
Outlets
Accessory Power ......................................... 3-26
Outside
Convex Mirror ............................................. 2-39
Power Mirrors ............................................. 2-39
Overhead Console Reading Lamps .................... 3-21
Overheated Engine Protection Operating Mode ..... 5-29
Owner Checks and Services .............................. 6-8
Owners, Canadian ............................................... ii
P
Paint, Damage .............................................. 5-117
Park Brake .................................................... 2-33
Park (P)
Shifting Into ................................................ 2-34
Shifting Out of
............................................ 2-35
Parking
Over Things That Burn ................................. 2-36
Passenger Airbag Status Indicator ..................... 3-43
Passenger Compartment Air Filter ..................... 3-36
Passenger Sensing System .............................. 1-60
Passing ......................................................... 4-12
PASS-KEY® III Electronic Immobilizer ................ 2-20
PASS-KEY® III Operation ................................. 2-21
Perchlorate Materials Requirements, California ...... 5-4
Power
Door Locks ................................................. 2-11
Electrical System ....................................... 5-121
Lumbar Controls ........................................... 1-4
Retained Accessory (RAP) ............................ 2-24
Seat ............................................................ 1-3
Steering Fluid ............................................. 5-39
Windows .................................................... 2-17
Pressure Cap ................................................. 5-27
Privacy .......................................................... 7-16
Event Data Recorders .................................. 7-16
Navigation System ....................................... 7-17
Privacy (cont.)
OnStar ....................................................... 7-17
Radio Frequency Identification ....................... 7-17
Programmable Automatic Door Locks ................. 2-12
Radio Frequency Identification (RFID),
Privacy ...................................................... 7-17
Radio(s) ........................................................ 3-95
Radios
Reception ................................................. 3-116
Setting the Clock ......................................... 3-95
Theft-Deterrent .......................................... 3-115
Rear Assist Handle Reading Lamps ................... 3-21
Rear Door Security Locks ................................ 2-12
Rearview Mirror with OnStar® ........................... 2-38
Rearview Mirrors ............................................. 2-38
Reclining Seatbacks .......................................... 1-5
Recommended Fluids and Lubricants ................. 6-12
Recreational Vehicle Towing ............................. 4-27
Remote Keyless Entry (RKE) System .................. 2-3
Remote Keyless Entry (RKE) System,
Operation ..................................................... 2-4
Remote Vehicle Start ........................................ 2-7
Removing the Flat Tire and Installing
the Spare Tire ........................................... 5-100
10
Removing the Spare Tire and Tools ................... 5-98
Replacement Bulbs ......................................... 5-60
Replacement Parts, Maintenance ...................... 6-13
Replacement, Windshield ................................. 5-61
Reporting Safety Defects
Canadian Government .................................. 7-14
General Motors ........................................... 7-14
United States Government ............................ 7-14
Restraint System Check
Checking the Restraint Systems .................... 1-66
Replacing Restraint System Parts
After a Crash .......................................... 1-67
Retained Accessory Power (RAP) ...................... 2-24
Roadside
Assistance Program ....................................... 7-6
Rocking Your Vehicle to Get it Out .................... 4-22
Routing, Engine Drive Belt ............................... 6-14
Running Out of Fuel ........................................ 2-37
Safety Belt
Safety Belts
Reminder Light ............................................ 3-41
Care of
.................................................... 5-114
How to Wear Safety Belts Properly ................ 1-15
Lap-Shoulder Belt ........................................ 1-22
Safety Belts (cont.)
Safety Belt Extender .................................... 1-28
Safety Belt Use During Pregnancy ................. 1-28
Safety Belts Are for Everyone ....................... 1-10
Safety Warnings and Symbols .............................. iii
Scheduled Maintenance ..................................... 6-4
Seatback, Folding Passenger ............................. 1-8
Seats
Head Restraints ............................................ 1-7
Heated Seats ............................................... 1-4
Passenger Folding Seatback ........................... 1-8
Power Lumbar .............................................. 1-4
Power Seat .................................................. 1-3
Reclining Seatbacks ...................................... 1-5
Split Folding Rear Seat .................................. 1-9
Securing a Child Restraint
Rear Seat Position ...................................... 1-46
Right Front Seat Position .............................. 1-49
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside
of Your Vehicle .......................................... 5-5
California Perchlorate Materials Requirements ..... 5-4
California Proposition 65 Warning .................... 5-3
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-50
Publications Ordering Information ................... 7-15
11
Service, Scheduling Appointments ....................... 7-9
Servicing Your Airbag-Equipped Vehicle .............. 1-64
Setting the Clock ............................................ 3-95
Sheet Metal Damage ..................................... 5-117
Shifting Into Park (P) ....................................... 2-34
Shifting Out of Park (P) ................................... 2-35
Signals, Turn and Lane-Change .......................... 3-8
Spare Tire
Compact ................................................... 5-109
Installing ................................................... 5-100
Removing ................................................... 5-98
Storing ..................................................... 5-107
Specifications, Capacities ............................... 5-128
Speedometer .................................................. 3-40
Split Folding Rear Seat ..................................... 1-9
Stabilitrak® Plus System .................................... 4-8
Start Vehicle, Remote ....................................... 2-7
Starting the Engine ......................................... 2-25
Steering ........................................................ 4-10
Steering Wheel Controls, Audio ....................... 3-115
Steering Wheel, Tilt Wheel ................................. 3-7
Storage Areas
Center Console Storage Area ........................ 2-44
Convenience Net ......................................... 2-44
Cupholder(s) ............................................... 2-43
Glove Box .................................................. 2-43
Sunglasses Storage Compartment .................. 2-44
Stuck in Sand, Mud, Ice, or Snow ..................... 4-21
Sun Visors ..................................................... 2-18
Sunroof ......................................................... 2-44
Tachometer .................................................... 3-40
Taillamps
Turn Signal, and Stoplamps .......................... 5-58
TCS Warning Light .......................................... 3-47
Theft-Deterrent, Radio .................................... 3-115
Theft-Deterrent Systems ................................... 2-18
Content Theft-Deterrent ................................ 2-18
PASS-Key® III Electronic Immobilizer .............. 2-20
PASS-Key® III Operation .............................. 2-21
Tilt Wheel ........................................................ 3-7
Time, Setting .................................................. 3-95
Tire
Pressure Light ............................................. 3-49
Tires ............................................................. 5-62
Aluminum Wheels, Cleaning ........................ 5-116
Buying New Tires ........................................ 5-78
Chains ....................................................... 5-84
Changing a Flat Tire .................................... 5-96
Cleaning ................................................... 5-117
Compact Spare Tire ................................... 5-109
12
Tires (cont.)
Different Size .............................................. 5-80
If a Tire Goes Flat ....................................... 5-85
Inflation - Tire Pressure ................................ 5-69
Inspection and Rotation ................................ 5-75
Installing the Spare Tire .............................. 5-100
Pressure Monitor Operation ........................... 5-72
Pressure Monitor System .............................. 5-71
Removing the Flat Tire ............................... 5-100
Removing the Spare Tire and Tools ............... 5-98
Storing a Flat or Spare Tire and Tools .......... 5-107
Tire Sealant and Compressor Kit ................... 5-86
Tire Sidewall Labeling .................................. 5-63
Tire Terminology and Definitions .................... 5-66
Uniform Tire Quality Grading ......................... 5-80
Wheel Alignment and Tire Balance ................. 5-82
Wheel Replacement ..................................... 5-82
When It Is Time for New Tires ...................... 5-77
Recreational Vehicle ..................................... 4-27
Towing a Trailer .......................................... 4-29
Your Vehicle ............................................... 4-27
Towing
Traction
Control System (TCS) .................................... 4-6
Control System Warning Light ....................... 3-47
Enhanced Traction System (ETS) .................... 4-7
Enhanced Traction System (ETS)
Warning Light .......................................... 3-48
Stabilitrak® Plus System ................................. 4-8
Transmission
Fluid, Automatic ........................................... 5-22
Up-Shift Light .............................................. 3-45
Transmission Operation, Automatic .................... 2-28
Trunk ............................................................ 2-14
Turn and Lane-Change Signals .......................... 3-8
Turn Signal/Multifunction Lever ........................... 3-7
Uniform Tire Quality Grading ............................ 5-80
Up-Shift Light ................................................. 3-45
Using this Manual ............................................... iii
13
V
Vehicle
Control ........................................................ 4-3
Damage Warnings ........................................... iv
Loading ...................................................... 4-22
Symbols ......................................................... iv
Vehicle Customization, DIC .............................. 3-89
Vehicle Data Recording and Privacy .................. 7-16
Vehicle Identification
Number (VIN) ............................................ 5-119
Service Parts Identification Label .................. 5-120
Vehicle, Remote Start
....................................... 2-7
Ventilation Adjustment ...................................... 3-36
Visors ........................................................... 2-18
Wheels
Alignment and Tire Balance .......................... 5-82
Different Size .............................................. 5-80
Replacement ............................................... 5-82
Where to Put the Restraint ............................... 1-38
Windows ....................................................... 2-16
Power ........................................................ 2-17
Windshield
Replacement ............................................... 5-61
Washer Fluid .............................................. 5-40
Wiper Blade Replacement ............................. 5-61
Wiper Blades, Cleaning .............................. 5-116
Wiper Fuses ............................................. 5-121
Wiper Lever ................................................ 3-10
Winter Driving ................................................ 4-17
Warning Lights, Gages and Indicators ................ 3-38
Warnings
DIC Warnings and Messages ........................ 3-67
Hazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-6
Safety and Symbols ......................................... iii
Vehicle Damage .............................................. iv
XM Radio Messages ..................................... 3-114
XM™ Satellite Radio Antenna System .............. 3-118
Your Vehicle and the Environment ....................... 6-2
14
2008 Pontiac Grand Prix Owner Manual M
Seats and Restraint Systems ........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-9
Safety Belts
............................................. 1-10
Child Restraints
....................................... 1-29
Airbag System ......................................... 1-52
Restraint System Check
............................ 1-66
Features and Controls ..................................... 2-1
........................................................ 2-2
...................................... 2-10
................................................. 2-16
............................ 2-18
........... 2-23
.................................................... 2-38
...................................... 2-40
......................................... 2-43
.................................................. 2-44
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-28
........ 3-38
.................. 3-55
....................................... 3-94
Keys Doors and Locks Windows Theft-Deterrent Systems Starting and Operating Your Vehicle Mirrors OnStar® System Storage Areas Sunroof
Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s)
Your Driving, the Road, and Your Vehicle Towing
Driving Your Vehicle ....................................... 4-1
..... 4-2
................................................... 4-27
Service and Appearance Care .......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
............... 5-10
Headlamp Aiming
..................................... 5-51
Bulb Replacement
.................................... 5-54
Windshield Replacement
........................... 5-61
Windshield Wiper Blade Replacement
......... 5-61
Tires
...................................................... 5-62
Appearance Care
................................... 5-109
Vehicle Identification
............................... 5-119
Electrical System .................................... 5-120
Capacities and Specifications
................... 5-128
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance Information .................... 7-1
........... 7-2
........................... 7-14
........... 7-16
Index ................................................................ 1
Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy
Maintenance Schedule
Canadian Owners A French language copy of this manual can be obtained from your dealer/retailer or from:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Propriétaires Canadiens On peut obtenir un exemplaire de ce guide en français auprès de concessionnaire ou à l’adresse suivante:
Helm Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
GENERAL MOTORS, GM, the GM Emblem, PONTIAC, the PONTIAC Emblem, and the names GRAND PRIX, and GXP are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Pontiac Division whenever it appears in this manual. This manual describes features that may be available in this model, but your vehicle may not have all of them. For example, more than one entertainment system may be offered or your vehicle may have been ordered without a front passenger or rear seats. Keep this manual in the vehicle for quick reference.
Litho in U.S.A. Part No. 15863021 B Second Printing
©2007 General Motors Corporation. All Rights Reserved.
ii
Using this Manual You should read this owner manual from beginning to end when you first receive the new vehicle to learn about the vehicle’s features and controls. Pictures and words work together to explain things.
Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Safety Warnings and Symbols There are a number of safety cautions in this book. A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning.
{CAUTION:
These mean there is something that could hurt you or other people.
We tell you what the hazard is and what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt.
A circle with a slash through it is a safety symbol which means “Do Not,” “Do Not do this” or “Do Not let this happen.”
iii
Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gage, or indicator.
Vehicle Damage Warnings You will also find notices in this manual. Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. The notice tells what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle which use the same words, CAUTION or NOTICE.
iv
Section 1
Seats and Restraint Systems
Front Seats ......................................................1-2
Manual Seats ................................................1-2
Power Seat ...................................................1-3
Power Lumbar ...............................................1-4
Heated Seats .................................................1-4
Reclining Seatbacks ........................................1-5
Head Restraints .............................................1-7
Passenger Folding Seatback ............................1-8
Rear Seats .......................................................1-9
Split Folding Rear Seat ...................................1-9
Safety Belts ...................................................1-10
Safety Belts: They Are for Everyone ................1-10
How to Wear Safety Belts Properly .................1-15
Lap-Shoulder Belt .........................................1-22
Safety Belt Use During Pregnancy ..................1-28
Safety Belt Extender .....................................1-28
Child Restraints .............................................1-29
Older Children ..............................................1-29
Infants and Young Children ............................1-32
Child Restraint Systems .................................1-35
Where to Put the Restraint .............................1-38
Lower Anchors and Tethers for Children
(LATCH) ..................................................1-39
Securing a Child Restraint in a
Rear Seat Position ....................................1-46
Securing a Child Restraint in the Right Front
Seat Position ............................................1-49
Airbag System ...............................................1-52
Where Are the Airbags? ................................1-55
When Should an Airbag Inflate? .....................1-57
What Makes an Airbag Inflate? .......................1-58
How Does an Airbag Restrain? .......................1-58
What Will You See After an Airbag Inflates? .....1-58
Passenger Sensing System ............................1-60
Servicing Your Airbag-Equipped Vehicle ...........1-64
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................1-65
Restraint System Check ..................................1-66
Checking the Restraint Systems ......................1-66
Replacing Restraint System Parts After
a Crash ...................................................1-67
1-1
Front Seats
Manual Seats
{CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
1-2
Lift the bar located under the front of the seat to unlock it. Slide the seat to where you want it and release the bar. Try to move the seat with your body to be sure the seat is locked in place.
Power Seat
The driver’s seat power control is located on the outboard side of the seat. To adjust the seat, do any of the following: (cid:127) Move the seat forward or rearward by sliding the
control forward or rearward.
(cid:127) Raise or lower the front part of the seat cushion by
moving the front of the control up or down.
(cid:127) Raise or lower the rear part of the seat cushion by
moving the rear of the control up or down.
(cid:127) Raise or lower the entire seat by moving the entire
control up or down.
Driver’s Seat Power Seat Control, Power Lumbar,
and Manual Recline shown
1-3
Power Lumbar
Heated Seats
If the vehicle has this feature, the buttons are located on the climate control panel. See Climate Control System on page 3-28 for more information.
Press the button once to activate the high heat setting. Both indicator lights next to the button will come on. Press the button again to select the lower temperature setting. Only the bottom indicator light will come on. Press the button a third time to turn the heat off. This feature only works when the ignition is on.
Driver’s Seat with Power Seat, Power Lumbar, and
Manual Recline shown
Your driver’s seat may have power lumbar. The control is located on the outboard side of the seat cushion. Press the control forward to increase lumbar support. Press the control rearward to decrease lumbar support. Keep in mind that as your seating position changes, as it may during long trips, so should the position of your lumbar support. Adjust the seat as needed.
1-4
Reclining Seatbacks
{CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
{CAUTION:
If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.
The seats have manual reclining seatbacks. The lever used to operate them is located on the outboard side of the seats.
Driver’s Seat with Power Seat, Power Lumbar, and
Manual Recline shown
To recline the seatback, do the following: 1. Lift the recline lever. 2. Move the seatback to the desired position, then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is
locked.
1-5
To return the seatback to an upright position, do the following: 1. Lift the lever fully without applying pressure to the
seatback and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure it is
locked.
{CAUTION:
Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.
Do not have a seatback reclined if the vehicle is moving.
1-6
Head Restraints
Pull the head restraint up to raise it.
To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down.
Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant’s head. This position reduces the chance of a neck injury in a crash.
1-7
Passenger Folding Seatback
If the vehicle has this feature, the front passenger seat can be folded flat for more cargo space.
{CAUTION:
If you fold the seatback forward to carry longer objects, such as skis, be sure any such cargo is not near an airbag. In a crash, an inflating airbag might force that object toward a person. This could cause severe injury or even death. Secure objects away from the area in which an airbag would inflate. For more information, see Where Are the Airbags? on page 1-55 and Loading Your Vehicle on page 4-22.
{CAUTION:
Things you put on this seatback can strike and injure people in a sudden stop or turn, or in a crash. Remove or secure all items before driving.
1-8
To fold the front passenger seatback flat, pull up on the lever located on back of the seat. Push the seatback forward until it locks in place. To return the seatback to the upright position, pull up on the lever on the back of the seat. Push the seatback up until it locks in place.
{CAUTION:
If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.
Push and pull on the seatback to make sure it is locked. Rear Seats Split Folding Rear Seat Both sides of the rear seatback can be folded down. This gives direct access to the trunk. Make sure the front seats are not reclined. If they are, the rear seatback(s) may not fold down all the way. Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat.
To lower the rear seatback, pull the tab located on the outboard side of the seatback and fold the seatback forward.
{CAUTION:
If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.
To raise the rear seatback, lift the seatback up until it latches. Push and pull on the seatback to be sure it is locked in position. The seatbacks should be kept in the upright, locked position when they are not being used to extend the cargo area.
1-9
Safety Belts Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts.
{CAUTION:
Do not let anyone ride where he or she cannot wear a safety belt properly. If you are in a crash and you are not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle harder or be ejected from it and be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly too.
1-10
{CAUTION:
It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.
Your vehicle has indicators as a reminder to buckle your safety belts. See Safety Belt Reminders on page 3-41. In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: You never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 40 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot!
Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.
Put someone on it.
Take the simplest vehicle. Suppose it is just a seat on wheels.
1-11
Get it up to speed. Then stop the vehicle. The rider does not stop.
The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
1-12
or the instrument panel...
or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.
1-13
Q: If I am a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.
Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if
I am wearing a safety belt?
A: You could be — whether you are wearing a safety
belt or not. But your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. And you can unbuckle a safety belt, even if you are upside down.
Q: If my vehicle has airbags, why should I have to
wear safety belts?
A: Airbags are supplemental systems only; so they