2002 Oldsmobile Aurora Owners Manual

D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

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Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See “Owner Checks and Services” and “Periodic Maintenance Inspections” following.

Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. @ Whenever the tires are rotated, the Check Tire Pressure System must be reset. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

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Scheduled Maintenance

Engine Oil Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. Your vehicle has a computer system that lets you know when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change will be indicated can vary considerably. For the oil life system to work properly, you must reset the system every time the oil is changed.

When the system has calculated that oil life has been diminished, it will indicate that an oil change is necessary. A CHANGE OIL SOON message will come on. Change your oil as soon as possible within the next two times you stop for fuel. It is possible that, if you are driving under the best conditions, the oil life system may not indicate that an oil change is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. It is also important to check your oil regularly and keep it at the proper level. If the system is ever reset accidentally, you must change your oil at 3,000 miles (5 000 km) since your last oil change. Remember to reset the oil life system whenever the oil is changed. See “Oil Life System” in the Index for information on resetting the system. An Emission Control Service.

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Scheduled Maintenance

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Scheduled Maintenance

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Scheduled Maintenance

7,500 Miles (12 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

15,000 Miles (25 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace

filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

22,500 Miles (37 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

30,000 Miles (50 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Inspect throttle body bore and valve plates for deposits, open the throttle valve

and inspect all surfaces. Clean as required. An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

j Replace engine air cleaner filter.

An Emission Control Service.

37,500 Miles (62 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

45,000 Miles (75 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace

filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

50,000 Miles (83 000 km) j Change automatic transaxle fluid and bottom screens if the vehicle is mainly

driven under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (166 000 km).

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

52,500 Miles (87 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

60,000 Miles (100 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Inspect throttle body bore and valve plates for deposits, open the throttle valve

and inspect all surfaces. Clean as required. An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

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Scheduled Maintenance

67,500 Miles (112 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

75,000 Miles (125 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace

filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

90,000 Miles (150 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Inspect throttle body bore and valve plates for deposits, open the throttle valve

and inspect all surfaces. Clean as required. An Emission Control Service. (See footnote [.)

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation

pattern and additional information. (See footnote @.) (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

100,000 Miles (166 000 km) j Replace spark plugs. An Emission Control Service. j Change automatic transaxle fluid and bottom screens if the vehicle is mainly

driven under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

DATE

ACTUAL MILEAGE

SERVICED BY:

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service.

j If you haven’t used your vehicle under severe service conditions listed

previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

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Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

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At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all body door hinges. Also lubricate all hinges and latches, including those for the hood, rear compartment, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

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Starter Switch Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transaxle Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough

room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See “Parking Brake”

in the Index if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the ON position,

but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

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Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. D The key should turn to OFF only when the shift lever

is in PARK (P).

D The key should come out only in OFF.

Parking Brake and Automatic Transaxle PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding ability:

With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index.

Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index.

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Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE

Engine Oil

Engine Coolant

FLUID/LUBRICANT

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.

50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index.

USAGE

FLUID/LUBRICANT

Hydraulic Brake System

Windshield Washer Solvent

Parking Brake Cable Guides

Power Steering System

Automatic Transaxle

Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 brake fluid). GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent.

Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid.

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USAGE

FLUID/LUBRICANT

USAGE

FLUID/LUBRICANT

Key Lock Cylinders

Floor Shift Linkage

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2
Category LB or GC-LB. LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Hood and Door Hinges

Fuel Door Hinge, Glove Box Door, Console Door Hinge, Rear Compartment Lid Hinges

Weatherstrip Conditioning

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-25

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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Section 8 Customer Assistance Information

Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Oldsmobile Roadside Assistance Program Features and Benefits

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Canadian Roadside Assistance Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

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Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Oldsmobile. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

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STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Center by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage When contacting Oldsmobile, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

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Customer Assistance Offices Oldsmobile encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Oldsmobile, the letter should be addressed to Oldsmobile’s Customer Assistance Center. United States

Oldsmobile Customer Assistance Center P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-442-OLDS (6537) From: Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

U.S. Virgin Islands:

Fax Number: 313-381-0022

You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Oldsmobile has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Oldsmobile by dialing: 1-800-833-OLDS (6537). (TTY users in Canada can dial 1-800-263-3830.)

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Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52 - 53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

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Oldsmobile Roadside Assistance Program Features and Benefits

Security While You Travel 1-800-442-OLDS (6537) As the proud owner of a new Oldsmobile vehicle, you are automatically enrolled in the Oldsmobile Roadside Assistance program.

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This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Oldsmobile’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: D Fuel delivery D Lock-out service (identification required) D Tow to the nearest dealership for warranty service

or in the event of a vehicle-disabling accident

D Flat tire change D Jump starts D Minor repairs to disabled vehicles D Assistance when vehicle is mired in sand, mud

or snow

D Trip routing D Trip interruption expense benefits D Dealership locator service

Oldsmobile Roadside Assistance specifically excludes coverage for mounting, dismounting or changing of snow tires, chains or other traction devices. In some cases, where service is impractical, the driver may be authorized to obtain other service for which reimbursement is provided. In many instances, mechanical failures are covered under Oldsmobile’s comprehensive warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: D Location of vehicle D Telephone number of your location D Vehicle model, year and color D Mileage of vehicle D Vehicle Identification Number (VIN) D Vehicle license plate number

Oldsmobile reserves the right to limit services or reimbursement to an owner or driver when, in Oldsmobile’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Oldsmobile Roadside Assistance -- 1-800-442-OLDS (6537), text telephone (TTY) users, call 1-888-889-2438.

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book or call 1-800-268-6800 for emergency services.

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Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, Oldsmobile helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

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Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc.

You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.

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Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Center P.O. Box 33171
Detroit, MI 48232-5171

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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SERVICE PUBLICATIONS ORDERING INFORMATION

Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments and specifications for GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00
Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $35.00

Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

ORDER TOLL FREE: 1-800-551-4123 – Monday-Friday 8:00 AM – 6:00 PM Eastern Time

Visit Helm, Inc. on the World Wide Web at: www.helminc.com

For Credit Card Orders Only (VISA-MasterCard-Discover)

Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207

Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.

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2002 Oldsmobile Aurora

Owner’s Manual

Litho in U.S.A. Part Number 25730136 A First Edition

ECopyright General Motors Corporation 06/14/01
All Rights Reserved

We support voluntary technician certification.

For Canadian Owners Who Prefer a French Language Manual: Aux propriétaires canadiens: Vous pouvez vous procurer un exemplaire de ce guide en français chez votre concessionaire ou au:

Helm, Incorporated P.O. Box 07130
Detroit, MI 48207

GENERAL MOTORS, GM, the GM Emblem, OLDSMOBILE, the OLDSMOBILE Rocket Emblem and the AURORA Emblem are registered trademarks of General Motors Corporation. “AURORA” is used with the permission of Hankook Tire. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Oldsmobile Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you’re on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it.

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How to Use this Manual Many people read their owner’s manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you’ll find that pictures and words work together to explain things quickly.

Safety Warnings and Symbols You will find a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning.

CAUTION:

These mean there is something that could hurt you or other people.

In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don’t, you or others could be hurt.

You will also find a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t let this happen.”

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Vehicle Damage Warnings Also in this book you will find these notices:

NOTICE:

These mean there is something that could damage your vehicle.

In the notice area, we tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You’ll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE.

Vehicle Symbols Your vehicle may be equipped with components and labels that use symbols instead of text. Symbols, used on your vehicle, are shown along with the text describing the operation or information relating to a specific component, control, message, gage or indicator. If you need help figuring out a specific name of a component, gage or indicator reference the following topics in the Index: D “Engine Compartment Overview” D “Instrument Panel” D “Comfort Controls” D “Audio Systems” Also see “Warning Lights and Gages” in the Index.

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These are some examples of vehicle symbols you may find on your vehicle:

Section 1 Seats and Restraint Systems

Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also learn about some things you should not do with air bags and safety belts.

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Seats and Seat Controls Safety Belts: They’re for Everyone Here Are Questions Many People Ask About Safety Belts -- and the Answers How to Wear Safety Belts Properly Driver Position Safety Belt Use During Pregnancy Right Front Passenger Position Air Bag Systems Rear Seat Passengers

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Rear Safety Belt Comfort Guides for Children and Small Adults Children Restraint Systems for Children Older Children Safety Belt Extender Checking Your Restraint Systems Replacing Restraint System Parts After a Crash

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Seats and Seat Controls This part tells you about the seats -- how to adjust them, and also about reclining front seatbacks, lumbar adjustments and heated seats. Manual Front Passenger’s Seat

CAUTION:

You can lose control of the vehicle if you try to adjust the manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don’t want to. Adjust the driver’s seat only when the vehicle is not moving.

Pull up on the control bar located under the front of the seat to unlock it. Slide the seat to where you want it and then release the bar. Try to move the seat with your body to make sure the seat is locked into place.

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Manual Lumbar Support (If Equipped)

If your vehicle has this feature, the knob that controls it is located on the outboard side of the driver’s seat. Turn the knob toward the front of the vehicle to increase lumbar support. Turn the knob toward the rear of the vehicle to decrease lumbar support. If you have the independent front cushion moved down as far as it will go, you may feel the lumbar support higher in your back. Readjust the location of the cushion until you are comfortable. You may also want to adjust the seatback for maximum comfort.

Power Seat(s)

The power seat controls are located on the outboard side of the driver’s front seat. The front passenger’s seat may also have power seat controls located on the outboard side of the seat.

To adjust the power seats, do the following: D Raise or lower the front of the seat cushion by

pressing the forward edge of the horizontal control up or down.

D Raise or lower the rear of the seat cushion by

holding the rear edge of the horizontal control up or down.

D Move the seat forward or rearward by moving the horizontal control toward the front or rear of the vehicle.

D Move the seat higher or lower by holding the

horizontal control up or down.

If your vehicle has the optional vertical control, move the seatback into a reclined position by pressing back on the control. Raise the seatback by pressing forward on the control.

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Power Lumbar Control (Option)

If your vehicle has this option, the power lumbar controls are located on the outboard side of each front seat.

Use the power seat control first to get the proper position, then continue with the lumbar adjustment. To reshape the lower seatback, press the lumbar control forward to increase support and rearward to decrease support. Press the control up or down to raise or lower the support mechanism. Keep in mind that as your seating position changes, as it may during long trips, so should the position of your lumbar support. Adjust the seat as needed. If you have the independent front cushion moved down as far as it will go, you may feel the lumbar support higher in your back. Readjust the location of the cushion until you are comfortable. You may also want to adjust the seatback for maximum comfort. 1-4

Memory Seat and Mirrors (If Equipped) If your vehicle has this feature, the controls are located on the driver’s door panel, and are used to program and recall memory settings for the driver’s seating, outside mirror positions and comfort controls. See “Comfort Controls” in the Index for more information.

To save your seat and mirror positions into memory, use the following procedure: 1. First identify the DRIVER # on the Driver

Information Center (DIC) by pressing the memory button (1 or 2) or by pressing the button with the unlock symbol on the remote keyless entry transmitter. See “Driver Information Center (DIC)” in the Index.

2. Adjust the driver’s seat and lumbar position to a safe and comfortable driving position. Adjust both outside mirrors to suit you. See “Mirrors” in the Index.

3. Press and hold the memory button (1 or 2)

corresponding with your DRIVER # displayed on the DIC for longer than three seconds. You will hear two beeps confirming that the seat and mirror positions have been entered into memory.

To set the seat and mirror positions for a second driver, follow the previous steps, but start by pressing the button with the unlock symbol on the transmitter that displays the other DRIVER # on the DIC. Be sure to use the memory button (1 or 2) which corresponds to the DRIVER # identified by the second transmitter. To recall your memory positions, your vehicle must be in PARK (P). Push and release the memory button (1 or 2) corresponding to the desired driving position. The seat and mirrors will move to the position previously stored for the identified driver. You will hear one beep. To store the exit position for an easy exit, use the following procedure: 1. First identify the DRIVER # on the DIC by pressing the memory button (1 or 2) or by pressing the button with the unlock symbol on the transmitter.

2. Adjust the driver’s seat to the desired exit position. 3. Press and hold the EXIT button for longer than three seconds. You will hear two beeps confirming that the seat exit position has been entered into memory.

To set the exit position for a second driver, follow the previous steps, but start by pressing the button with the unlock symbol on the transmitter that displays the other DRIVER # on the DIC. Be sure to use the memory button (1 or 2) which corresponds to the DRIVER # identified by the other transmitter. To recall the exit position, your vehicle must be in PARK (P). Push and release the EXIT button and the seat will move to the exit position previously stored for the current identified driver. You will hear one beep. If an exit position has not been stored for the current identified driver, the seat will move all the way back. To stop recall movement of the seat at any time, press the driver’s power seat control located on the outboard side of the front seat. Mirror and lumbar positions will not be stored or recalled for the exit position. If you would like your stored driving or exit position to be recalled when unlocking your vehicle with the transmitter, see “DIC Personalization Programming” in the Index.

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Heated Front Seat (Option)

Reclining Front Seatbacks

If your vehicle has this option, the heated seat switch is located next to the console shifter.

If your vehicle has a power recliner, the vertical control described previously in this section reclines the front seatbacks.

If your vehicle has the manual recliner, lift the lever on the outboard side of the seat and move the seatback to the desired position. Release the lever to lock the seatback. Pull up on the lever without pushing on the seatback and the seatback will go to an upright position.

Push the ON part of the switch once for a HI setting or twice for a LO setting. Push the OFF part of the switch to turn the heated seat off. The LO setting warms the seatback and cushion until the seat approximates body temperature. The HI setting heats the seatback and cushion to a slightly higher temperature. The heated seats can only be used when the ignition is turned on. When the ignition is turned off, the heating element is also turned off.

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But don’t have a seatback reclined if your vehicle is moving.

CAUTION:

Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can’t do their job when you’re reclined like this. The shoulder belt can’t do its job. In a crash you could go into it, receiving neck or other injuries. The lap belt can’t do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.

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Safety Belts: They’re for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. And it explains the air bag system.

CAUTION:

Don’t let anyone ride where he or she can’t wear a safety belt properly. If you are in a crash and you’re not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too.

Head Restraints

Slide the head restraint up or down so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash.

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CAUTION:

It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

In most states and Canadian provinces, the law says to wear safety belts. Here’s why: They work. You never know if you’ll be in a crash. If you do have a crash, you don’t know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up a person wouldn’t survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter ... a lot!

Your vehicle has a light that comes on as a reminder to buckle up. See “Safety Belt Reminder Light” in the Index.

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Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.

Take the simplest vehicle. Suppose it’s just a seat on wheels.

Put someone on it.

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Get it up to speed. Then stop the vehicle. The rider doesn’t stop.

The person keeps going until stopped by something. In a real vehicle, it could be the windshield ...

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or the instrument panel ...

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or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That’s why safety belts make such good sense.

Q: If I’m a good driver, and I never drive far from

home, why should I wear safety belts?

A: You may be an excellent driver, but if you’re in

an accident -- even one that isn’t your fault -- you and your passengers can be hurt. Being a good driver doesn’t protect you from things beyond your control, such as bad drivers.

Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.

Here Are Questions Many People Ask About Safety Belts -- and the Answers Q: Won’t I be trapped in the vehicle after an

accident if I’m wearing a safety belt?

A: You could be -- whether you’re wearing a safety belt or not. But you can unbuckle a safety belt, even if you’re upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted.

Q: If my vehicle has air bags, why should I have

to wear safety belts?

A: Air bags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts -- not instead of them. Every air bag system ever offered for sale has required the use of safety belts. Even if you’re in a vehicle that has air bags, you still have to buckle up to get the most protection. That’s true not only in frontal collisions, but especially in side and other collisions.

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How to Wear Safety Belts Properly Adults This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see the part of this manual called “Children.” Follow those rules for everyone’s protection. First, you’ll want to know which restraint systems your vehicle has. We’ll start with the driver position. Driver Position This part describes the driver’s restraint system. Lap-Shoulder Belt The driver has a lap-shoulder belt. Here’s how to wear it properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight.

To see how, see “Seats” in the Index.

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3. Pick up the latch plate and pull the belt across you.

Don’t let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.

4. Push the latch plate into the buckle until it clicks.

Pull up on the latch plate to make sure it is secure. If the belt isn’t long enough, see “Safety Belt Extender” at the end of this section. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.

The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there’s a sudden stop or crash, or if you pull the belt very quickly out of the retractor.

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Q: What’s wrong with this?

CAUTION:

You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.

A: The shoulder belt is too loose. It won’t give nearly

as much protection this way.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you.

A: The belt is buckled in the wrong place.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which aren’t as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen.

A: The shoulder belt is worn under the arm. It should

be worn over the shoulder at all times.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured by a twisted belt. In a crash, you wouldn’t have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it.

A: The belt is twisted across the body.

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Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they don’t wear safety belts.

To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle.

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A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.

The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it’s more likely that the fetus won’t be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly. Right Front Passenger Position To learn how to wear the right front passenger’s safety belt properly, see “Driver Position” earlier in this section. The right front passenger’s safety belt works the same way as the driver’s safety belt -- except for one thing. If you ever pull the lap portion of the belt out all the way, you will engage the child restraint locking feature. If this happens, just let the belt go back all the way and start again.

Air Bag Systems This part explains the frontal and side impact air bag systems. Your vehicle has four air bags -- a frontal air bag for the driver, another frontal air bag for the right front passenger, a side impact air bag for the driver, and another side impact air bag for the right front passenger. Frontal air bags are designed to help reduce the risk of injury from the force of an inflating frontal air bag. But these air bags must inflate very quickly to do their job and comply with federal regulations.

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Here are the most important things to know about the air bag systems:

CAUTION: (Continued)

CAUTION:

You can be severely injured or killed in a crash if you aren’t wearing your safety belt -- even if you have air bags. Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it. Air bags are designed to work with safety belts but don’t replace them. Frontal air bags for the driver and right front passenger are designed to work only in moderate to severe crashes where the front of your vehicle hits something. They aren’t designed to inflate

CAUTION: (Continued)

at all in rollover, rear or low-speed frontal crashes, or in many side crashes. And, for some unrestrained occupants, frontal air bags may provide less protection in frontal crashes than more forceful air bags have provided in the past. The side impact air bags for the driver and right front passenger are designed to inflate only in moderate to severe crashes where something hits the side of your vehicle. They aren’t designed to inflate in frontal, in rollover or in rear crashes. Everyone in your vehicle should wear a safety belt properly -- whether or not there’s an air bag for that person.

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CAUTION:

Both frontal and side impact air bags inflate with great force, faster than the blink of an eye. If you’re too close to an inflating air bag, as you would be if you were leaning forward, it could seriously injure you. Safety belts help keep you in position for air bag inflation before and during a crash. Always wear your safety belt, even with frontal air bags. The driver should sit as far back as possible while still maintaining control of the vehicle. Front occupants should not lean on or sleep against the door.

CAUTION:

Anyone who is up against, or very close to, any air bag when it inflates can be seriously injured or killed. Air bags plus lap-shoulder belts offer the best protection for adults, but not for young

CAUTION: (Continued)

CAUTION: (Continued)

children and infants. Neither the vehicle’s safety belt system nor its air bag system is designed for them. Young children and infants need the protection that a child restraint system can provide. Always secure children properly in your vehicle. To read how, see the part of this manual called “Children.”

There is an air bag readiness light on the instrument panel, which shows the air bag symbol.

The system checks the air bag electrical system for malfunctions. The light tells you if there is an electrical problem. See “Air Bag Readiness Light” in the Index for more information.

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How the Air Bag Systems Work

Where are the air bags?

The right front passenger’s frontal air bag is in the instrument panel on the passenger’s side. The driver’s side impact air bag is in the side of the driver’s seatback closest to the door.

The driver’s frontal air bag is in the middle of the steering wheel.

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The right front passenger’s side impact air bag is in the side of the passenger’s seatback closest to the door.

CAUTION:

If something is between an occupant and an air bag, the bag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating air bag must be kept clear. Don’t put anything between an occupant and an air bag, and don’t attach or put anything on the steering wheel hub or on or near any other air bag covering. Don’t let seat covers block the inflation path of a side impact air bag.

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When should an air bag inflate? The driver’s and right front passenger’s frontal air bags are designed to inflate in moderate to severe frontal or near-frontal crashes. But they are designed to inflate only if the impact speed is above the system’s designed “threshold level.” In addition, your vehicle has “dual stage” frontal air bags, which adjust the amount of restraint according to crash severity. For moderate frontal impacts, these air bags inflate at a level less than full deployment. For more severe frontal impacts, full deployment occurs. If the front of your vehicle goes straight into a wall that doesn’t move or deform, the threshold level for the reduced deployment is about 10 to 16 mph (18 to 26 km/h), and the threshold level for a full deployment is about 18 to 24 mph (29 to 38.5 km/h). The threshold level can vary, however, with specific vehicle design, so that it can be somewhat above or below this range. If your vehicle strikes something that will move or deform, such as a parked car, the threshold level will be higher. The driver’s and right front passenger’s frontal air bags are not designed to inflate in rollovers, rear impacts, or in many side impacts because inflation would not help the occupant.

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The side impact air bags are designed to inflate in moderate to severe side crashes. A side impact air bag will inflate if the crash severity is above the system’s designed “threshold level.” The threshold level can vary with specific vehicle design. Side impact air bags are not designed to inflate in frontal or near-frontal impacts, rollovers or rear impacts, because inflation would not help the occupant. A side impact air bag will only deploy on the side of the vehicle that is struck. In any particular crash, no one can say whether an air bag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. For frontal air bags, inflation is determined by the angle of the impact and how quickly the vehicle slows down in frontal and near-frontal impacts. For side impact air bags, inflation is determined by the location and severity of the impact.

What makes an air bag inflate? In an impact of sufficient severity, the air bag sensing system detects that the vehicle is in a crash. For both frontal and side impact air bags, the sensing system triggers a release of gas from the inflator, which inflates the air bag. The inflator, air bag and related hardware are all part of the air bag modules inside the steering wheel, instrument panel and the side of the front seatbacks closest to the door.

How does an air bag restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. The air bag supplements the protection provided by safety belts. Air bags distribute the force of the impact more evenly over the occupant’s upper body, stopping the occupant more gradually. But the frontal air bags would not help you in many types of collisions, including rollovers, rear impacts, and many side impacts, primarily because an occupant’s motion is not toward the air bag. Side impact air bags would not help you in many types of collisions, including frontal or near frontal collisions, rollovers, and rear impacts, primarily because an occupant’s motion is not toward those air bags. Air bags should never be regarded as anything more than a supplement to safety belts, and then only in moderate to severe frontal or near-frontal collisions for the driver’s and right front passenger’s frontal air bags, and only in moderate to severe side collisions for the driver’s and right front passenger’s side impact air bags.

What will you see after an air bag inflates? After an air bag inflates, it quickly deflates, so quickly that some people may not even realize the air bag inflated. Some components of the air bag module -- the steering wheel hub for the driver’s air bag, the instrument panel for the right front passenger’s bag, the side of the seatback closest to the door for the driver and right front passenger’s side impact air bags -- will be hot for a short time. The parts of the bag that come into contact with you may be warm, but not too hot to touch. There will be some smoke and dust coming from the vents in the deflated air bags. Air bag inflation doesn’t prevent the driver from seeing or being able to steer the vehicle, nor does it stop people from leaving the vehicle.

CAUTION:

When an air bag inflates, there is dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but can’t get out of the vehicle after an air bag inflates, then get fresh air by opening a window or a door.

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Your vehicle has a feature that will automatically unlock the doors and turn the interior lamps on when the air bags inflate (if battery power is available). You can lock the doors again and turn the interior lamps off by using the door lock and interior lamp controls. In many crashes severe enough to inflate an air bag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger air bag. D Air bags are designed to inflate only once. After an air bag inflates, you’ll need some new parts for your air bag system. If you don’t get them, the air bag system won’t be there to help protect you in another crash. A new system will include air bag modules and possibly other parts. The service manual for your vehicle covers the need to replace other parts. D Your vehicle is equipped with an electronic frontal sensor, which helps the sensing system distinguish between a moderate frontal impact and a more severe frontal impact. Your vehicle is also equipped with a crash sensing and diagnostic module, which records information about the frontal air bag system.

The module records information about the readiness of the system, when the system commands air bag inflation and driver’s safety belt usage at deployment. The module also records speed, engine rpm, brake and throttle data.

D Let only qualified technicians work on your air bag

systems. Improper service can mean that an air bag system won’t work properly. See your dealer for service.

NOTICE:

If you damage the covering for the driver’s or the right front passenger’s air bag, or the air bag covering on the driver’s and right front passenger’s seatback, the bag may not work properly. You may have to replace the air bag module in the steering wheel, both the air bag module and the instrument panel for the right front passenger’s air bag, or both the air bag module and seatback for the driver’s and right front passenger’s side impact air bag. Do not open or break the air bag coverings.

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Servicing Your Air Bag-Equipped Vehicle Air bags affect how your vehicle should be serviced. There are parts of the air bag systems in several places around your vehicle. Your dealer and the service manual have information about servicing your vehicle and the air bag systems. To purchase a service manual, see “Service and Owner Publications” in the Index.

CAUTION:

For up to 10 seconds after the ignition key is turned off and the battery is disconnected, an air bag can still inflate during improper service. You can be injured if you are close to an air bag when it inflates. Avoid yellow connectors. They are probably part of the air bag systems. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so.

The air bag systems do not need regular maintenance.

Rear Seat Passengers It’s very important for rear seat passengers to buckle up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who aren’t safety belted can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts. Rear Seat Passenger Positions

Lap-Shoulder Belt All rear seating positions have lap-shoulder belts. Here’s how to wear one properly.

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2. Push the latch plate into the buckle until it clicks.

1. Pick up the latch plate and pull the belt across you.

Don’t let it get twisted. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.

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If the belt stops before it reaches the buckle, tilt the latch plate and keep pulling until you can buckle it. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see “Safety Belt Extender” at the end of this section. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.

3. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder part.

The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces.

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The safety belt locks if there’s a sudden stop or a crash, or if you pull the belt very quickly out of the retractor.

CAUTION:

You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.

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To unlatch the belt, just push the button on the buckle.

Rear Safety Belt Comfort Guides for Children and Small Adults Rear shoulder belt comfort guides will provide added safety belt comfort for older children who have outgrown booster seats and for small adults. When installed on a shoulder belt, the comfort guide better positions the belt away from the neck and head. There is one guide for each outside passenger position in the rear seat. To provide added safety belt comfort for children who have outgrown child restraints and for smaller adults, the comfort guides may be installed on the shoulder belts. Here’s how to install a comfort guide and use the safety belt:

1. Remove the guide from its storage pocket on the side

of the seatback.

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2. Slide the guide under and past the belt. The elastic cord must be under the belt. Then, place the guide over the belt, and insert the two edges of the belt into the slots of the guide.

3. Be sure that the belt is not twisted and it lies flat.

The elastic cord must be under the belt and the guide on top.

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Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. Infants and Young Children Every time infants and young children ride in vehicles, they should have the protection provided by the appropriate restraint. Young children should not use the vehicle’s safety belts, unless there is no other choice.

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4. Buckle, position and release the safety belt as described in “Rear Seat Passenger Positions” earlier in this section. Make sure that the shoulder belt crosses the shoulder.

To remove and store the comfort guides, squeeze the belt edges together so that you can take them out of the guides. Slide the guide into its storage pocket on the side of the seatback.

CAUTION: (Continued)

For example, in a crash at only 25 mph (40 km/h), a 12-lb. (5.5 kg) baby will suddenly become a 240-lb. (110 kg) force on a person’s arms. A baby should be secured in an appropriate restraint.

CAUTION:

People should never hold a baby in their arms while riding in a vehicle. A baby doesn’t weigh much -- until a crash. During a crash a baby will become so heavy it is not possible to hold it.

CAUTION: (Continued)

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CAUTION:

Children who are up against, or very close to, any air bag when it inflates can be seriously injured or killed. Air bags plus lap-shoulder belts offer outstanding protection for adults and older children, but not for young children and infants. Neither the vehicle’s safety belt system nor its air bag system is designed for them. Young children and infants need the protection that a child restraint system can provide.

Q: What are the different types of add-on

child restraints?

A: Add-on child restraints, which are purchased

by the vehicle’s owner, are available in four basic types. Selection of a particular restraint should take into consideration not only the child’s weight, height and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used.

For most basic types of child restraints, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the restraint will have a label saying that it meets federal motor vehicle safety standards. The restraint manufacturer’s instructions that come with the restraint state the weight and height limitations for a particular child restraint. In addition, there are many kinds of restraints available for children with special needs.

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CAUTION:

CAUTION:

Newborn infants need complete support, including support for the head and neck. This is necessary because a newborn infant’s neck is weak and its head weighs so much compared with the rest of its body. In a crash,