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Version: 2.11.8.1When using the engine’s braking power, a drive wheel may not spin for an extended period of time, e.g. on slippery road surfaces. This may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty.
Continuous or hard braking G Warning! Resting your foot on the brake pedal will cause excessive and premature wear of the brake pads. It can also result in the brakes overheating, thereby significantly reducing their effectiveness. It may not be possible to stop the vehicle in sufficient time to avoid an accident. After hard braking, it is advisable to drive on for some time, rather than immediately park, so that the air stream will cool down the brakes faster.
Wet roads G Warning! After driving in heavy rain for some time without applying the brakes or through water deep enough to wet brake components, the first braking action may be somewhat reduced and increased pedal pressure may be necessary to obtain expected brake effect. Maintain a safe distance from vehicles in front. To help prevent brake disk corrosion after driving on wet or salt-covered roads, it is advisable to brake the vehicle with considerable force prior to parking. The heat generated serves to dry the brakes.
Salt-covered roads G Warning! A layer of salt on the brake discs and the brake linings may cause a delay in the braking effect, resulting in a significantly increased
Driving instructions
255
braking distance, which could lead to an accident. To avoid this danger, you should: Roccasionally brake carefully when you are driving on salt-covered roads, so that any layer of salt that may have built up on the brake discs and the brake linings is removed without putting other road users at risk
Rmaintain a greater distance to the vehicle
ahead and drive with particular care
Rcarefully apply the brakes at the end of a trip and immediately after commencing a new trip, so that salt residues are removed from the brake disc
Brake service ! The brake fluid level in the reservoir may be too low if the red brake warning lamp in the instrument cluster comes on while the engine is running and an acoustic warning sounds. Observe additional messages in the multifunction display that may appear. Brake pad wear or a leak in the system may be the reason for low brake fluid in the reservoir. Have the brake system inspected immediately. Contact an authorized Mercedes-Benz Center.
All checks and service work on the brake system should be carried out by qualified technicians only. Contact an authorized Mercedes-Benz Center. Only install brake pads and use brake fluid recommended by Mercedes-Benz. G Warning! If other than recommended brake pads are installed, or other than recommended brake fluid is used, the braking properties of the vehicle can be degraded to an extent that safe braking is substantially impaired. This could result in an accident.
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Version: 2.11.8.1256 Driving instructions
! Vehicles with 4MATIC:
Only conduct operational or performance tests on a two-axle dynamometer. If such tests are necessary, contact an authorized Mercedes-Benz Center. You could otherwise seriously damage the brake system or the transfer case which is not covered by the Mercedes-Benz Limited Warranty.
! Vehicles with 4MATIC:
Because the ESC operates automatically, the engine and ignition must be shut off (SmartKey in starter switch position 0 or 1 or KEYLESS-GO start/stop button in position 0 or 1) when the electronic parking brake is being tested on a brake test dynamometer. Active braking action through the ESC may otherwise seriously damage the brake system which is not covered by the Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC:
Because the ESC operates automatically, the engine and ignition must be shut off (SmartKey in starter switch position 0 or 1 or KEYLESS-GO start/stop button in position 0 or 1) when the electronic parking brake is being tested on a brake test dynamometer or when the vehicle is being towed with one axle raised. Active braking action through the ESC may otherwise seriously damage the brake system which is not covered by the Mercedes-Benz Limited Warranty.
If your brake system is only subjected to moderate loads, you should occasionally test the effectiveness of the brakes by applying above-normal braking pressure at higher speeds. This will also enhance the grip of the brake pads. G Warning! Make sure not to endanger any other road users when carrying out these braking maneuvers.
Refer to the description of the Brake Assist System (BAS) (Y page 63) or BAS PLUS (Y page 63).
High-performance brake system and ceramic brake system The high-performance brake system and ceramic brake system is only available on E 63 AMG. G Warning! New vehicle brake pads and disks, and replacement brake pads and disks may take several hundred miles of driving until they provide optimum braking efficiency. Until that time, you may need to use increased brake pedal pressure while braking. Please be aware of this and adjust your driving and braking accordingly during this break-in period. Excessive high-demand braking will cause correspondingly high brake wear. Please be attentive to the brake warning lamp in the instrument cluster and brake condition messages in the multifunction display. Especially for high performance driving, it is important to maintain and have the brake system checked regularly. The high-performance brake system is designed to operate under the extremely high operating demands required to accommodate the performance capabilities of the vehicle. The brakes may produce a squeaking-type noise depending on the Rvehicle speed Rbrake force applied Rambient conditions, e.g. temperature and
humidity
As with any brake system, the wear of individual brake system components such as brake pads or disks strongly depends on your driving style and the conditions under which you operate the vehicle. Thus, a driving style calling for high-demand braking will cause your vehicle’s brakes to wear more quickly.
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Version: 2.11.8.1Driving off Warm up the engine smoothly. Do not place full load on the engine until the operating temperature has been reached. ! When driving off on a slippery surface, do
not allow a drive wheel to spin for an extended period with the ESC switched off. Doing so may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes reduces engine performance and causes premature brake and drivetrain wear which is not covered by the Mercedes-Benz Limited Warranty.
Hydroplaning Depending on the depth of the water layer on the road, hydroplaning may occur, even at low speeds and with new tires. In heavy rain or when conditions indicate possible hydroplaning: X Reduce vehicle speed. X Avoid track grooves in the road. X Apply brakes cautiously.
Standing water ! Do not drive through flooded areas.
Before driving through water, determine its depth. If you must drive through standing water, drive slowly to prevent water from entering the passenger compartment or the engine compartment. Water in these areas could cause damage to electrical components or wiring of the engine or transmission, or could result in water being ingested by the engine through the air intake causing severe internal engine damage. Any such
15 Observe all legal requirements.
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257
damage is not covered by the Mercedes- Benz Limited Warranty.
Driving abroad If you plan to drive the vehicle outside the U.S. or Canada, you should request dealer network information for your destination from any authorized Mercedes-Benz Center.
Control and operation of radio transmitters Safety notes G Warning! Please do not forget that your primary responsibility is to drive the vehicle. A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the telephone15 while driving, please use the hands-free device and only use the telephone when road, weather and traffic conditions permit. Some jurisdictions prohibit the driver from using a mobile telephone while driving a vehicle. Only operate the audio system or COMAND15 (Cockpit Management and Data System) if road, weather and traffic conditions permit. Otherwise, you may not be able to observe traffic conditions and could endanger yourself and others. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of 44 feet (approximately 14 m) every second.
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Emission control Certain systems of the engine serve to keep the toxic components of the exhaust gases within permissible limits required by law. These systems will function properly only when maintained strictly according to factory specifications. Any adjustments on the engine should, therefore, be carried out only by qualified Mercedes-Benz Center authorized technicians. Engine adjustments should not be altered in any way. Moreover, the specified service procedures must be carried out regularly according to Mercedes-Benz servicing requirements. For details refer to the Maintenance Booklet. G Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. Do not run the engine in confined areas (such as a garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these conditions, drive only with at least one window fully open at all times.
Maintenance Notes The Maintenance System in your vehicle tracks the distance driven and the time elapsed since the last maintenance service. It calculates other maintenance service work required, and calls for the next maintenance service accordingly. We strongly recommend that you have your vehicle serviced at an authorized Mercedes- Benz Center. Have it serviced in accordance with the Maintenance Booklet at the times
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Version: 2.11.8.1called for by the maintenance service indicator. i Failure to have the vehicle maintained in accordance with the Maintenance Booklet and maintenance service indicator at the designated times/mileage will result in vehicle damage not covered by the Mercedes-Benz Limited Warranty.
Maintenance service indicator message Information on maintenance work and maintenance intervals are specified in the Maintenance Booklet. Contact an authorized Mercedes-Benz Center, or visit www.mbusa.com (USA only) for additional information. The maintenance service indicator message will notify you when the next maintenance service is required. Starting approximately 1 month before the next maintenance service is required, one of the following messages will appear in the multifunction display. The messages will appear while you are driving or when you switch on the ignition (example service A): Next Service A in XXXX miles (km) Next Service A in XX days Service A Due
An additional number or a further letter in combination with the maintenance type can be indicated. This indicates that further auxiliary maintenance work is required. Contact an authorized Mercedes-Benz Center for more information.
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Version: 2.11.8.1Maintenance 259
Clearing the maintenance service indicator message The maintenance service indicator message is cleared automatically Rafter approximately 10 seconds when you
switch on the ignition
Rafter approximately 10 seconds when
reaching the service threshold while driving Rafter approximately 30 seconds, once the suggested maintenance service term has passed
X Clearing the maintenance service indicator message manually: Press button % or button a on the multifunction steering wheel. The standard display appears in the multifunction display.
Maintenance service term exceeded If you have exceeded the suggested maintenance service term, you will see the following message in the multifunction display: Service A Exceeded by XXXXX miles (km) Service A Exceeded by XXX days In addition, a signal sounds when the message appears. Any authorized Mercedes-Benz Center will reset the maintenance service indicator following a completed maintenance service.
Calling up the maintenance service indicator display i The menu overview can be found on
(Y page 129).
You can call up the maintenance service indicator display at any time to check when the next maintenance service is required.
X Switch on the ignition.
The standard display of the control system appears (Y page 129).
X Press button = or ; on the multifunction steering wheel to select the Serv. menu. X Press button : or 9 to select ASSYST PLUS. X Press button a on the multifunction
steering wheel to confirm. The maintenance service indicator display with the maintenance service deadline appears in the multifunction display.
i If the battery was disconnected, the days of disconnection will not be included in the count shown by the maintenance service indicator. To arrive at the true maintenance service deadline, you will need to subtract these days from the days shown in the maintenance service indicator message or maintenance service indicator display.
Resetting the maintenance service indicator In the event that the maintenance service on your vehicle is not carried out at an authorized Mercedes-Benz Center, you can have the maintenance service indicator reset. The automotive maintenance facility carrying out the maintenance service will find the information for resetting the maintenance service indicator in the maintenance-relevant literature for your vehicle. Such literature is available at any authorized Mercedes-Benz Center or directly from Mercedes-Benz. ! If the maintenance service indicator was
reset inadvertently, have an authorized Mercedes-Benz Center correct it. Only reset the maintenance service indicator if the proper maintenance service has been performed. Not following the proper maintenance service as described in the Maintenance Booklet will result in
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engine damage and/or other vehicle damage not covered by the Mercedes-Benz Limited Warranty.
Vehicle care Cleaning and care of the vehicle Notes Regular and proper care will help to maintain the value of your vehicle. G Warning! Many cleaning products can be hazardous. Some are poisonous, others are flammable. Always follow the instructions on the particular container. Always open your vehicle’s doors or windows when cleaning the inside. Never use fluids or solvents that are not designed for cleaning your vehicle. Always lock away cleaning products and keep them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force and only use a soft, wet cloth or sponge. Otherwise you may scratch or damage the surface to be cleaned.
While in operation, even while parked, your vehicle is subjected to varying external influences which, if gone unchecked, can attack the paintwork as well as the vehicle underbody and cause lasting damage. Such damage is caused not only by extreme and varying climatic conditions, but also by: RAir pollution RRoad salt RTar RGravel and stone chipping
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Version: 2.11.8.1To avoid paint damage, you should immediately remove: RGrease and oil RFuel RCoolant RBrake fluid RBird droppings RInsects RTree resins etc. Frequent washing reduces and/or eliminates the aggressiveness and potency of the above adverse influences. More frequent washings are necessary to deal with unfavorable conditions: Rnear the ocean Rin industrial areas (smoke, exhaust
emissions)
Rduring winter operation You should check your vehicle from time to time for stone chipping or other damage. Any damage should be repaired as soon as possible to prevent corrosion. In doing so, do not neglect the underbody of the vehicle. A prerequisite for a thorough check is a washing of the underbody followed by a thorough inspection. Damaged areas need to be re-undercoated. Your vehicle has been treated at the factory with a wax-base rustproofing in the body cavities which will last for the lifetime of the vehicle. Post-production treatment is neither necessary nor recommended by Mercedes- Benz because of the possibility of incompatibility between materials used in the production process and others applied later. We have selected vehicle-care products and compiled recommendations which are specially matched to our vehicles and which always reflect the latest technology. You can obtain Mercedes-Benz approved vehicle-care products at an authorized Mercedes-Benz Center.
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Version: 2.11.8.1Scratches, corrosive deposits, corrosion or damage due to negligent or incorrect care cannot always be removed or repaired with the vehicle-care products recommended here. In such cases it is best to seek aid at an authorized Mercedes-Benz Center. The following topics deal with the cleaning and care of your vehicle and give important “how-to” information as well as references to Mercedes-Benz approved vehicle-care products.
Power washer ! Follow the instructions provided by the
power washer manufacturer on maintaining a distance between the vehicle and the nozzle of the power washer. Never use a round nozzle to power-wash tires. The intense jet of water can result in damage to the tire. Always replace a damaged tire. Always keep the jet of water moving across the surface. Do not aim directly at electrical parts, electrical connectors, seals, or other rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and become more difficult to remove. A tar remover is recommended.
Paintwork, painted body components ! Affixing stickers, magnets, adhesive tape
or similar materials to painted body components may damage the paintwork. Mercedes-Benz approved Paint Care should be applied when water drops on the paint surface do not “bead up”. This should
Vehicle care 261
normally be done every 3 to 5 months, depending on the climate and washing detergent used. Mercedes-Benz approved Paint Cleaner should be applied if the paint surface shows signs of embedded dirt (i.e. loss of gloss). Do not apply any of these products or wax if your vehicle is parked in the sun or if the hood is still hot. X Use the appropriate MB-Touch-Up Stick for quick and provisional repairs of minor paint damage (i.e. chips from stones, vehicle doors, etc.).
Engine cleaning Prior to cleaning the engine compartment, make sure to protect electrical components and connectors from contact with water and cleaning agents. Corrosion protection, such as MB Anticorrosion Wax should be applied to the engine compartment after every engine cleaning. Before applying, all control linkage bushings and joints should be lubricated. The poly-V-belt and all pulleys should be protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of road salt as soon as possible. When washing the vehicle underbody, do not forget to clean the inner sides of the wheels. i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.
Hand-wash X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
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Version: 2.11.8.1X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly. Do not allow cleaning agents to dry on the finish.
Automatic car wash G Warning! The vehicle is braked when the HOLD function or DISTRONIC PLUS is activated. Therefore, deactivate the HOLD function or DISTRONIC PLUS before the vehicle is washed in an automatic car wash. You can have your vehicle washed in an automatic car wash from the start. Brushless car washes are preferable. X To protect the filter system, activate the air recirculation mode using button g on the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray. Caustic spray will damage the paint or ornamental moldings.
If the vehicle is very dirty, prewash it before running it through the automatic car wash. ! Make sure the combination switch is set to wiper setting $. Otherwise, the rain sensor could activate and cause the wipers to move unintentionally. This may lead to vehicle damage. Due to the width of the vehicle, fold in exterior rear view mirrors prior to running the vehicle through an automatic car wash to prevent damage to the mirrors.
X When taking the vehicle through an automatic conveyor-type car wash: Make sure the automatic transmission remains in neutral position N. Observe instructions, see “Remaining in neutral position N” (Y page 117).
When leaving the automatic car wash, make sure the mirrors are folded out. After running the vehicle through an automatic car wash, wipe any wax off of the windshield and the wiper blade inserts. This will prevent smears and reduce wiping noise which can be caused by residual wax on the windshield.
Ornamental moldings X For regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do not use chrome cleaner on ornamental moldings. Although ornamental moldings may have chrome appearance, they could be made of anodized aluminum that will be damaged when cleaned with chrome cleaner. Instead, use a damp cloth to clean those ornamental moldings. For very dirty ornamental moldings of which you are sure are chrome-plated, use a chrome cleaner. If in doubt whether an ornamental molding is chrome-plated, contact an authorized Mercedes-Benz Center.
Headlamps, brake lamps, tail lamps, side markers, turn signal lenses X Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo, with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses. Window cleaning solutions which are not suitable may damage the plastic lamp lenses of the headlamps. Therefore, do not use abrasives, solvents or cleaners that contain solvents.
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Version: 2.11.8.1Cleaning the driving systems sensors
Cleaning the rear view camera lens
Vehicle care 263
X Switch off the ignition. X Clean DISTRONIC PLUS/PRE-SAFE® Brake
system sensor cover : by hand.
To clean DISTRONIC PLUS/PRE-SAFE® Brake system sensor cover : and the bumper area near sensors ; observe the following: RUse a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo, with plenty of water.
RUse a soft, non-scratching cloth. ! If you use a power washer to clean the
sensor covers, observe the following: RFollow the instructions provided by the
power washer manufacturer.
RMaintain a distance between the sensor
covers and the nozzle of the power washer.
X Only use clean water and a soft, non-
scratching cloth to clean rear view camera lens :.
Be careful not to apply wax to rear view camera lens : when waxing the vehicle. If necessary, remove the wax using the Mercedes-Benz approved Car Shampoo with plenty of water. ! Do not clean the camera and the area
around the camera Rwith a high-pressure cleaner Rwith a dry cloth and strong pressure Rwith aggressive cleaning agents You could otherwise damage the camera.
Cleaning the windshield in front of the Night View Assist Plus camera The Night View Assist Plus camera is located in front of the interior rear view mirror. G Warning! Please do not forget that your primary responsibility is to drive the vehicle. A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, stop before trying to remove window fogging or cleaning the window in front of the Night View Assist Plus camera. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is
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264 Vehicle care
covering a distance of 44 feet (approximately 14 m) every second.
! Do not clean the lens of the Night View Assist Plus camera. If the camera lens is dirty, please contact an authorized Mercedes-Benz Center.
X Use recessed handle : of camera cover to
swing camera cover downward.
X Clean inside of windshield in front of camera ; with a soft, non-scratching cloth.
! If you use a windshield cleaning product,
make sure that none of the cleaning product comes into contact with the lens of the Night View Assist Plus camera.
X Use recessed handle : of camera cover to
swing camera cover up.
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Version: 2.11.8.1Cleaning the windows and the wiper blades ! Never open the hood when the wiper arms
are folded forward. G Warning! For safety reasons, switch off wipers and remove SmartKey from starter switch before cleaning the windshield and/or the wiper blades. Vehicles with KEYLESS-GO: Make sure the vehicle’s on-board electronics have status 0. Otherwise, the wiper motor could suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
X Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild detergent solution.
X Use a soft, clean cloth and a mild window cleaning solution on all outside and inside glass surfaces. An automotive glass cleaner is recommended.
! Fold the windshield wiper arms back onto the windshield before turning the SmartKey in the starter switch or pressing the KEYLESS-GO start/stop button. Hold on to the wiper when folding the wiper arm back. If released, the force of the impact from the tensioning spring could crack the windshield.
! To clean the window interior, do not use a dry cloth, abrasives, solvents or cleaners containing solvents. Do not touch the inside of the windows with hard objects such as an ice scraper or ring. Doing so may damage the windows.
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Version: 2.11.8.1Cleaning the panorama roof The rear part of the tilt/sliding panel has a protective layer on the inside. X Use a soft, clean cloth and a mild window
cleaning solution. An automotive glass cleaner is recommended.
! Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch the protective layer with hard objects such as an ice scraper or ring. Never apply strong force and only use a soft, non- scratching cloth when cleaning the rear part of the tilt/sliding panel. Otherwise you may scratch or damage the protective layer.
Light alloy wheels If possible, clean wheels once a week. X Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of water for cleaning the light alloy wheels. ! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the clear coat.
! The vehicle should not be parked for an extended period of time immediately after it has been cleaned. This applies especially after the wheel rims have been cleaned with wheel rim cleaner. Wheel rim cleaners can lead to increased corrosion of the brake disks and brake pads. Non-approved wheel cleaners may also damage the wheel paint if the vehicle is not driven after cleaning. Therefore, the vehicle’s brake system should always be warmed-up before it is parked after cleaning. Drive your vehicle for several minutes to allow the brakes to dry. When applying Mercedes-Benz approved Tire Care and Mercedes-Benz approved Wheel Care products, take care not to spray them on the brake disks.
Vehicle care 265
Plastic and rubber parts X Use a gentle dishwashing detergent or mild detergent for delicate fabrics as a washing solution.
X Wipe with a cloth moistened in a lukewarm
solution. The surface may temporarily change color. If this is the case, wait for it to dry. G Warning! Do not use cleaners or cockpit care sprays containing solvents to clean the cockpit or the steering wheel. Cleaners containing solvents will make the surface porous and vehicle occupants could suffer serious injuries from plastic parts coming loose in the event of air bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the surface.
Hard plastic trim items X Use Mercedes-Benz approved Interior Care on a soft, lint-free cloth and apply with light pressure.
COMAND display ! You must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel and gear selector lever X Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved Leather Care.
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Version: 2.11.8.1Carpets X Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window X Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X Only use clear, lukewarm water and soap. ! The seat belts must not be treated with chemical cleaning agents. Do not dry the seat belts at temperatures above 176‡ (80†) or in direct sunlight. G Warning! Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing clothing that have the tendency to give off coloring (e.g. when wet, etc.) may cause the upholstery to become permanently discolored. By lining the seats with a proper intermediate cover, contact-discoloration will be prevented. G Warning! Only use seat or head restraint covers which have been tested and approved by Mercedes- Benz for your vehicle model. Using other seat or head restraint covers may interfere with or prevent Rdeployment of the front side impact air
bags
Rdeployment of the rear side impact air bags Rdeployment of the pelvis air bags Ractivation of the NECK-PRO active front
head restraints
Contact an authorized Mercedes-Benz Center for availability. Leather upholstery Please note that leather upholstery is a natural product and is therefore subject to a natural aging process. Leather upholstery may also react to certain ambient influences such as high humidity or high temperature by showing wrinkles for example. X Wipe leather upholstery with a damp cloth and dry thoroughly or clean with Mercedes- Benz approved Leather Care.
! To avoid damage to leather upholstery:
RWipe with light pressure only. RDo not clean with abrasive cleaning
agents such as scouring milk or powder.
RDo not soak the leather upholstery.
As leather is a natural product, it could otherwise harden or become porous. RExercise particular care when cleaning
perforated leather as its underside should not become wet.
Wood trims X Only use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or wheel cleaner nor polishes or waxes as these may be abrasive.
Chrome-plated exhaust tip Regular cleaning and care of chrome-plated exhaust tips will help to maintain their shine and the classy appearance. X Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause corrosion.
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Version: 2.11.8.1267
Vehicle equipment ............................ 268
Where will I find ...? .......................... 268
Vehicle status messages in the multifunction display ....................... 272
What to do if … .................................. 304
Unlocking/locking manually ........... 314
Resetting activated NECK-PRO active front head restraints ............. 316
Replacing SmartKey batteries ......... 317
Replacing bulbs ................................. 318
Replacing wiper blades .................... 322
Flat tire .............................................. 323
Bleeding the fuel system (diesel engine only) ....................................... 333
AdBlue® (diesel engine only) ........... 333
Battery ............................................... 336
Jump starting .................................... 338
Towing the vehicle ............................ 340
Fuses .................................................. 343212_AKB; 2; 41, en-US d2ureepe,
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Version: 2.11.8.1268 Where will I find ...?
Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.
Where will I find ...? First aid kit i Check expiration dates and contents for
completeness at least once a year and replace missing/expired items.
The first-aid kit is located in the trunk on the right-hand side behind the cover.
wrench. Some tools required for a wheel change are specific to your vehicle. Contact an authorized Mercedes-Benz Center to obtain the tools approved for your vehicle.
The vehicle tool kit includes: RCollapsible wheel chock16
RElectric air pump17,18
RFuse chart RJack16
RPair of gloves16
RProtective wrap17
RTIREFIT kit18
RTowing eye bolt RWheel wrench16
X Open the trunk (Y page 81).X Lift the trunk floor using floor handle :.
X Turn the lock clockwise and fold down the
cover.
X Loosen tensioning strap :.
First aid kit ; can be removed.
Vehicle tool kit The vehicle tool kit is located in the space underneath the trunk floor. i Vehicles without spare wheel are not
factory-equipped with the tools required for a wheel change such as a jack or a wheel
16 Vehicles with spare wheel only. 17 E 63 AMG 18 E 350 BlueTEC (if so equipped)
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Version: 2.11.8.1Where will I find ...?
269
E 350 BlueTEC : TIREFIT kit ; Electric air pump = Jack ? Towing eye bolt A Wheel wrench B Fuse chart C Collapsible wheel chock D Alignment bolt
Vehicles with spare wheel All models except E 63 AMG
X Engage floor handle = on upper trunk
lip ;.
Vehicles without spare wheel i Vehicles without spare wheel are not
factory-equipped with the tools required for a wheel change such as a jack or a wheel wrench. Some tools required for a wheel change are specific to your vehicle. Contact an authorized Mercedes-Benz Center to obtain the tools approved for your vehicle. The illustration shows the vehicle retrofitted with the necessary tools for a wheel change.
i USA only: Vehicles with MOExtended system are not factory-equipped with a TIREFIT kit. When retrofitting with tires that do not have run-flat characteristics, you should also equip your vehicle with a TIREFIT kit. TIREFIT kits are available at any authorized Mercedes-Benz Center.
: Tab ; Removing vehicle tool kit box = Vehicle tool kit box cover A Opening vehicle tool kit box cover B Tab C Vehicle tool kit D Vehicle tool kit box E Luggage bowl
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X Removing vehicle tool kit box: Pull tab : in direction of arrow ; and lift vehicle tool kit box D.
X Remove vehicle tool kit box D from
luggage bowl E.
X Opening vehicle tool kit box cover: Pull tab B in direction of arrow A and open vehicle tool kit box cover =.
X Closing vehicle tool kit box cover: Push
vehicle tool kit box cover = downward until it engages into vehicle tool kit box D.
X Installing vehicle tool kit box: Slide
vehicle tool kit box D into the recess of luggage bowl E.
X Push vehicle tool kit box D downward until
it engages into luggage bowl E.
E 63 AMG
: Towing eye bolt ; Pair of gloves = Jack ? Collapsible wheel chock A Alignment bolt B Protective wrap C Electric air pump D Wheel wrench E Fuse chart
Collapsible wheel chock The collapsible wheel chock serves to secure the vehicle, e.g. while changing a wheel.
X Take the collapsible wheel chock from the
vehicle tool kit (Y page 268).
X Setting up: Tilt both plates upward :. X Fold the lower plate outward ;. X Guide the tabs of the lower plate all the way
into the openings of base plate =.
For information on where to place wheel chocks when changing a wheel, see “Lifting the vehicle” (Y page 324).
Jack G Warning! Only use the jack supplied with your vehicle to lift the vehicle briefly for wheel changes. If you use the jack for any other purpose, you or others could be injured, as the jack is designed only for the purpose of changing a wheel. When using the jack, observe the safety notes in the “Mounting the spare wheel” section and the notes on the jack.
X Take the jack from the vehicle tool kit
(Y page 268).
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! To prevent damage, always disengage the
floor handle from the upper trunk lip and lower the trunk floor before closing the trunk.
All models except E 63 AMG
X Removing: Remove luggage bowl ; by
turning it counterclockwise.
X Remove spare wheel :.
Storing the spare wheel after use X Place spare wheel : into the spare wheel
well.
X Secure spare wheel : by turning luggage
bowl ; clockwise.
E 63 AMG
X Removing: Reach into recess : of
storage well casing to pull it up and remove it.
X Remove spare wheel ;.
Storage position X Turn the crank handle in the direction of
arrow as far as it will go.
Operational position X Turn the crank handle clockwise. Before placing the jack back into the vehicle tool kit: X Fully collapse the jack. X Fold in the crank handle (storage position).
Spare wheel G Observe Safety notes, see page 323. i The E 350 BlueTEC does not have a spare
wheel.
The spare wheel is located in the space underneath the trunk floor. X Removing: Open the trunk (Y page 81). X Lift the trunk floor and secure it on the
upper trunk lip (Y page 268).
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Storing the spare wheel after use If you wish to store the spare wheel after use, carry out the following steps. Otherwise, the spare wheel may not fit into the spare wheel well. ! Make sure the spare wheel is dry before
storing it.
X Unscrew the valve cap from the valve of the
collapsible tire.
X Unscrew the valve insert from the valve
using the valve extractor integrated in the valve cap.
X Allow the air to escape. i It may take a few minutes for the
collapsible tire to deflate completely.
X Screw the valve insert back into the valve. X Screw the valve cap back onto the valve. X Take the protective wrap from the vehicle
tool kit (Y page 268).
X Pull the protective wrap over the spare
wheel.
X Place the spare wheel into the spare wheel
well.
Vehicle status messages in the multifunction display Notes Warning and malfunction messages appear in the multifunction display located in the instrument cluster. Certain warning and malfunction messages are accompanied by an audible signal. Address these messages accordingly and follow the additional instructions given in this Operator’s Manual. High-priority messages appear in the multifunction display in red color. Certain messages of high priority cannot be cleared from the multifunction display using a or % on the multifunction steering wheel (Y page 126).
Other messages of high priority and messages of less immediate priority can be cleared from the multifunction display using a or %. They are then stored in the vehicle status message memory (Y page 139). Remember that clearing a message will only make the message disappear. Clearing a message will not correct the condition that caused the message to appear. G Warning! All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes- Benz Limited Warranty, or result in property damage or personal injury. G Warning! No messages will be displayed if either the instrument cluster or the multifunction display is inoperative. As a result, you will not be able to see information about your driving conditions, such as Rspeed Routside temperature Rwarning/indicator lamps Rmalfunction/warning messages Rfailure of any systems Driving characteristics may be impaired. If you must continue to drive, do so with added caution. Contact an authorized Mercedes- Benz Center as soon as possible. Read and observe the notes on the HOLD function (Y page 161) and parking (Y page 113) when you park the vehicle. On the pages that follow, you will find a compilation of the most important warning and malfunction messages that may appear.
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For your convenience the messages are divided into text messages (Y page 274) and symbol messages (Y page 287).
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Text messages Safety systems
Display messages PRE-SAFE
Inoperativ e See Operator's Manual Functions Currently Limited See Operator's Manual
PRE-SAFE
Possible causes/consequences and M Solutions The PRE-SAFE® system has failed. All other occupant safety systems, such as the air bags, are still available. X Contact an authorized Mercedes-Benz Center as soon as
possible.
The PRE-SAFE® Brake is temporarily unavailable. The PRE-SAFE® Brake is deactivated because: Rthe DISTRONIC PLUS cover in the radiator grille is dirty Rthe area around the sensors in the front or the rear bumper
is dirty
Rits function is impaired as a result of heavy precipitation Rthe radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc.
Rthe system is out of the operating temperature range Rthe battery voltage is insufficient RE 63 AMG only: The ESC has been switched off. The PRE-SAFE® Brake becomes operational again and the message in the multifunction display disappears when: Rdirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
Rthe system recognizes full sensor availability (due to
lessening rain or the road surface drying)
Rthe system is within the operating temperature range RE 63 AMG only: The ESC is switched back on. If the message in the multifunction display does not disappear: X Clean the DISTRONIC PLUS cover in the radiator grille
(Y page 263).
X Clean the front and the rear bumper (Y page 263). X Restart the vehicle. X Wait until the battery recovers.
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Display messages PRE-SAFE
Functions Limited See Operator's Manual
Possible causes/consequences and M Solutions The PRE-SAFE® Brake is unavailable due to a malfunction. The BAS PLUS may also be unavailable. X Contact an authorized Mercedes-Benz Center as soon as
possible.
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Display messages Front Passenger Airbag Enabled See Operator’s Manual
Possible causes/consequences and M Solutions USA only: The front passenger front air bag is activated while driving even though a child, small individual, or object below the system’s weight threshold is on the front passenger seat, or the front passenger seat is empty. Objects on the seat or forces acting on the seat may make the system sense supplemental weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Open the front passenger door. X Remove child and child restraint from front passenger seat
and properly secure the child in rear seat employing the child restraint if necessary.
X Make sure no objects which apply supplemental weight to
the seat are present. The system may recognize such supplemental weight and sense that an occupant on the front passenger seat is of a greater weight than actually present.
X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 45 indicator lamp in the center console (Y page 45) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 45 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 43) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.
If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 45 indicator lamp will remain illuminated or go out.
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Display messages
Possible causes/consequences and M Solutions If above conditions are not met, the system is not working properly. Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
G Warning! If the 45 indicator lamp remains out even after performing the above corrective steps, do not have any children 12 years old and under and other small individuals use the passenger seat until the system has been repaired.
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Display messages Front Passenger Airbag Disabled See Operator’s Manual
Possible causes/consequences and M Solutions USA only: The front passenger front air bag is deactivated while driving even though an adult or someone larger than a small individual is occupying the front passenger seat. Forces acting on the seat may make the system sense a decrease in weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Have the front passenger vacate the seat and exit the
vehicle.
X Keep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 45 indicator lamp in the center console (Y page 45) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 45 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 43) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.
If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 45 indicator lamp will remain illuminated or go out. If above conditions are not met, the system is not working properly. Have the system checked at an authorized Mercedes-Benz Center as soon as possible.
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Display messages Check See Operator's Child Manual Seat Position
Possible causes/consequences and M Solutions Vehicles with BabySmart™ (Canada only): The BabySmart™ child seat is not positioned correctly. Risk of injury! X Install the BabySmart™ child seat in correct position. Vehicles with BabySmart™ (Canada only): The sensor for child seat recognition is malfunctioning. Risk of injury! X Contact an authorized Mercedes-Benz Center.
G Warning! If the 45 indicator lamp remains illuminated with an adult occupant on the front passenger seat even after performing the above corrective steps, do not have any passenger use the front passenger seat until the system has been repaired.
Driving systems
Display messages Cruise Control
Inoperativ
Cruise Control
- - - mph
Possible causes/consequences and M Solutions The cruise control is malfunctioning. In addition an acoustic warning sounds. X Have the cruise control checked at an authorized
Mercedes-Benz Center.
One of the activation conditions for cruise control has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for cruise control
(Y page 147).
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Display messages DISTRONIC PLUS
Currently Unavailabl e See Operator's Manual
Possible causes/consequences and M Solutions The DISTRONIC PLUS is temporarily unavailable. The DISTRONIC PLUS is deactivated because: Rthe DISTRONIC PLUS cover in the radiator grille is dirty Rits function is impaired as a result of heavy precipitation Rthe radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc.
Rthe radar sensors do not sense any other vehicles or objects, i.e. road sign or similar to this, for a long time Rthe system is out of the operating temperature range Rthe battery voltage is insufficient X If necessary, clean the DISTRONIC PLUS cover in the
radiator grille (Y page 263).
X Restart the vehicle. X Try activating the DISTRONIC PLUS again later. X Wait until the system is within the operating temperature
range or the battery recovers.
The DISTRONIC PLUS becomes operational again without the engine being restarted when: Rdirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
Rthe system recognizes full sensor availability (due to
lessening rain or the road surface drying)
Rthe message in the multifunction display disappears
The DISTRONIC PLUS is malfunctioning. The BAS PLUS and the PRE-SAFE® Brake are also not available. X Contact an authorized Mercedes-Benz Center as soon as
possible.
You have accelerated. The DISTRONIC PLUS has switched off. X Stop accelerating.
DISTRONIC PLUS
Inoperativ
DISTRONIC PLUS
Override
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Display messages DISTRONIC PLUS
- - - mph
HOLD
Off
Blind Spot Assist
Currently Unavailabl e See Operator's Manual
Blind Spot Assist Parking Guidance
Inoperativ
Inoperativ
Possible causes/consequences and M Solutions One of the activation conditions for the DISTRONIC PLUS has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows
and set the speed.
X Check the activation conditions for the DISTRONIC PLUS
(Y page 153).
The HOLD function switched off because the vehicle was sliding, for example on a slippery surface. X Activate the HOLD function later. The Blind Spot Assist is deactivated because the area around the sensors in the front or the rear bumper is dirty. X Clean the front and rear bumper (Y page 263). The Blind Spot Assist is deactivated because the battery voltage is insufficient. X Have the battery checked at an authorized Mercedes-Benz
Center.
The Blind Spot Assist is switched off because the radar sensor system is temporarily inoperative due to electromagnetic interference near television and radio transmitter stations, toll stations, speed measuring systems, etc. X Wait until the message in the multifunction display
disappears.
The Blind Spot Assist is malfunctioning. X Contact an authorized Mercedes-Benz Center as soon as
possible.
The Parktronic system is malfunctioning. X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
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Display messages Parking Guidance
Canceled
