2010 Mercedes-benz C Class Owners Manual

X Express operation: To close the tilt/

sliding sunroof completely, pull the sunroof switch past the resistance point in direction of arrow = and release.

X Stopping during express operation:

Move the sunroof switch in any direction.

Closing when the tilt/sliding sunroof is blocked G Warning! Make sure that nobody can become trapped and be seriously or even fatally injured when closing the tilt/sliding sunroof with greater force or without automatic reversal function.

If the movement of the tilt/sliding sunroof is blocked during the closing procedure (e.g. by ice or pollution), the tilt/sliding sunroof will stop and open slightly. X Immediately after the tilt/sliding sunroof has stopped and opened because it was blocked, pull and hold the sunroof switch in direction of arrow = until the tilt/sliding sunroof is fully closed. The tilt/sliding sunroof closes with greater force.

If the tilt/sliding sunroof is blocked again and opens slightly: X Immediately after the tilt/sliding sunroof was blocked and has opened, pull and hold the sunroof switch in direction of arrow = until the tilt/sliding sunroof is fully closed. The tilt/sliding sunroof closes without automatic reversal function. G Warning! Pulling and holding the sunroof switch to close the tilt/sliding sunroof immediately

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function. If the movement of the roller sunblinds is blocked during the extending procedure, the roller sunblinds will stop and retract slightly. The extending of the roller sunblinds can be immediately halted by releasing the roof panel switch or, if the roof panel switch was moved past the resistance point and released, by moving the roof panel switch in any direction.

Roof panel switch : Retracting ; Retracting = Extending X Switch on the ignition. X Retracting/Extending: Move the roof

panel switch to the resistance point in the required direction of arrow :, ; or = until the roller sunblinds have reached their desired position.

X Express operation: Move the roof panel

switch past the resistance point in direction of arrow :, ; or = and release. The roller sunblinds retract/extend completely.

X Stopping during express operation:

Move the roof panel switch in any direction.

after it had been blocked two times will cause the tilt/sliding sunroof to close without any reversal function for as long as you hold the sunroof switch.

Synchronizing The tilt/sliding sunroof must be synchronized after a malfunction or if it does not open smoothly. ! If the tilt/sliding sunroof cannot be closed

or synchronized, contact an authorized Mercedes-Benz Center or call Roadside Assistance.

X Switch on the ignition. X Press and hold the sunroof switch in

direction of arrow : (Y page 197) until the tilt/sliding sunroof is fully raised at the rear.

X Keep holding the sunroof switch in

direction of arrow : for approximately 1 second.

X Check the express operation feature

(Y page 198). If the tilt/sliding sunroof opens and closes completely, the roof is synchronized. Otherwise repeat the above steps.

Panorama roof with power tilt/ sliding panel Extending and retracting the roller sunblinds The roller sunblinds only operate with the tilt/ sliding panel closed. The front and rear roller sunblind cannot be operated individually. G Warning! When extending the roller sunblinds, make sure no one is in danger of being injured by the extending procedure. The roller sunblinds are equipped with the express operation and automatic reversal

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200 Panorama roof with power tilt/sliding panel

Opening and closing the panorama roof with power tilt/sliding panel G Observe Safety notes, see page 54. G Warning! When opening or closing the tilt/sliding panel, make sure there is no danger of anyone being harmed by the opening/closing procedure. The tilt/sliding panel is equipped with the express operation and automatic reversal function. If the movement of the tilt/sliding panel is blocked during the closing procedure, the tilt/sliding panel will stop and open slightly. The tilt/sliding panel operates differently when the roof panel switch is pressed and held. See the “Closing when the tilt/sliding panel is blocked” section in this chapter for details. The opening/closing procedure of the tilt/ sliding panel can be immediately halted by releasing the roof panel switch or, if the roof panel switch was moved past the resistance point and released, by moving the roof panel switch in any direction. G Warning! The panorama roof with tilt/sliding panel is made out of glass. In the event of an accident, the glass may shatter. This may result in an opening in the roof. In a vehicle rollover, occupants not wearing their seat belts or not wearing them properly may be thrown out of the opening. Such an opening also presents a potential for injury for occupants wearing their seat belts properly as entire body parts or portions of them may protrude from the passenger compartment.

! To avoid damaging the seals, do not transport any objects with sharp edges which can stick out of the tilt/sliding panel. Do not open the tilt/sliding panel if there is snow or ice on the roof, as this could result in malfunctions.

! Please keep in mind that weather

conditions can sometimes change rapidly. Make sure to close the tilt/sliding panel when leaving the vehicle. If water enters the vehicle interior, vehicle electronics could be damaged which is not covered by the Mercedes-Benz Limited Warranty.

Roof panel switch : Raising ; Opening = Closing The tilt/sliding panel only operates with the roller sunblinds retracted. i You can also open or close the tilt/sliding

panel using the SmartKey, see “Summer opening feature” (Y page 99) or see “Convenience closing feature” (Y page 100).

X Switch on the ignition.

Opening X Opening manually: Press and hold the

roof panel switch to the resistance point in direction of arrow ;.

X Release the roof panel switch when the

desired position is reached.

X Express operation: To open the tilt/

sliding panel completely, press the roof panel switch past the resistance point in direction of arrow ; and release.

X Stopping during express operation:

Move the roof panel switch in any direction.

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i When the tilt/sliding panel is open,

resonance noises may result in addition to the usual wind noises. They are caused by minimal pressure changes in the passenger compartment. To reduce or eliminate these noises, change the position of the tilt/ sliding panel or open a window slightly.

Raising X Raising manually: Press and hold the roof

panel switch to the resistance point in direction of arrow :.

X Release the roof panel switch when the

desired position is reached.

X Express operation: To raise the tilt/

sliding panel completely, press the roof panel switch past the resistance point in direction of arrow : and release.

X Stopping during express operation:

Move the roof panel switch in any direction. i Express raising is not available when the tilt/sliding panel is open. The tilt/sliding panel must be closed first.

Closing X Closing manually: Pull and hold the roof

panel switch to the resistance point in direction of arrow =.

X Release the roof panel switch when the

desired position is reached.

X Express operation: To close the tilt/

sliding panel completely, pull the roof panel switch past the resistance point in direction of arrow = and release.

X Stopping during express operation:

Move the roof panel switch in any direction.

Closing when the tilt/sliding panel is blocked G Warning! Make sure that nobody can become trapped and be seriously or even fatally injured when

closing the tilt/sliding panel without automatic reversal function.

If the movement of the tilt/sliding panel is blocked during the closing procedure (e.g. by ice or pollution), the tilt/sliding panel will stop and open slightly. X Immediately after the tilt/sliding panel has

stopped and opened because it was blocked, pull and hold the roof panel switch in direction of arrow = until the tilt/sliding panel is fully closed.

If the tilt/sliding panel is blocked again and opens slightly: X Immediately after the tilt/sliding panel was blocked and has opened, pull and hold the roof panel switch in direction of arrow = until the tilt/sliding panel is fully closed. The tilt sliding panel closes without automatic reversal function. G Warning! Pulling and holding the roof panel switch to close the tilt/sliding panel immediately after it had been blocked two times will cause the tilt/sliding panel to close without any reversal function for as long as you hold the roof panel switch.

Synchronizing The tilt/sliding panel and front roller sunblinds must be synchronized after a malfunction or if the tilt/sliding panel does not open smoothly. ! Do not attempt to open the tilt/sliding

panel before the tilt/sliding panel is properly synchronized. The tilt/sliding panel could otherwise lock-up in the open position. If the tilt/sliding panel cannot be closed or synchronized, contact an authorized Mercedes-Benz Center or call Roadside Assistance.

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X Switch on the ignition. X Push and hold the roof panel switch in

direction of arrow ; (Y page 199) until the roller sunblinds are fully retracted.

X Push and hold the roof panel switch in

direction of arrow ; until the tilt/sliding panel is opened approximately 4 inch (10 cm).

X Pull and hold the roof panel switch in

direction of arrow = until the tilt/sliding panel is fully closed.

X Keep holding the roof panel switch in

direction of arrow = for approximately 1 second.

X Pull and hold the roof panel switch in

direction of arrow = (Y page 199) until the roller sunblinds are fully extended.

X Keep holding the roof panel switch in

direction of arrow = for approximately 1 second.

X Check the express operation feature of the

tilt/sliding panel (Y page 200). If the tilt/sliding panel opens completely, the roof is synchronized. Otherwise repeat the above steps.

Loading and storing Loading instructions G Warning! Always fasten items being carried as securely as possible using fastening materials appropriate for the weight and size of the load. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. Do not pile luggage or cargo higher than the seat backrests.

The trunk is the preferred place to carry objects. Do not place anything on the rear- window shelf. Never drive a vehicle with the trunk open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

Load distribution

The total load weight including vehicle occupants and luggage/cargo should not exceed the total load limit indicated on the corresponding Tire and Loading Information placard located on the driver’s door B-pillar (Y page 238). The handling characteristics of a fully loaded vehicle depend greatly on the load distribution. It is therefore recommended to load the vehicle according to the illustration shown. The heaviest items are to be placed towards the front of the vehicle. i The enlarged cargo area should only be used for items which do not fit in the trunk alone.

Please pay attention to and comply with the following instructions when loading the vehicle and transporting cargo: RAlways place items being carried against front or rear seat backrests, and fasten them as securely as possible.

RThe heaviest portion of the cargo should always be kept as low as possible against front or rear seat backrests.

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Roof rack For information about further roof rack equipment, contact an authorized Mercedes- Benz Center. G Warning! Only use roof racks approved by Mercedes- Benz for your vehicle model to avoid damage to the vehicle. Follow the manufacturer’s installation instructions. Otherwise, an improperly attached roof rack system or its load could become detached from the vehicle. Do not exceed the maximum roof load of 220 lb (100 kg). Take into consideration that when the roof rack is loaded, the handling characteristics are different from those when operating the vehicle without the roof rack loaded. Make sure Ryou can raise the power tilt/sliding sunroof or the panorama roof with tilt/sliding panel completely

Ryou can open the trunk completely

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Parcel nets G Warning! Parcel nets are intended for storing light- weight items only, such as road maps, mail, etc. Heavy objects, objects with sharp edges, or fragile objects may not be transported in the parcel nets. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Parcel nets cannot protect transported goods in the event of an accident. Parcel nets are located in the front passenger footwell and on the left trunk side wall.

Cargo tie-down rings Vehicles with split rear seat bench are equipped with four cargo tie-down rings. Always follow loading instructions (Y page 202).

X Flip trim covers : open. X Only attach the roof rack to the anchorage

points under trim covers :.

X Observe manufacturer’s instructions for

installation.

Hooks Two retaining hooks can be used to attach cargo items such as bags. ! Do not use the retaining hooks to tie down

cargo.

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Use retaining hooks to secure light-weight items only. The maximum permissible weight per retaining hook is 6,6 lbs (3 kg).

Split rear seat bench To expand the cargo volume, you can fold down the left and right rear seat backrests. The two sections can be folded down separately. G Warning! When expanding the cargo volume, always fold the seat cushions fully forward. Unless you are transporting cargo, the seat backrests must remain properly locked in the upright position. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle.

Folding seat backrest forward X Open the trunk.

X Pull on left and/or right release handle :. X Fully retract the head restraints

(Y page 83).

X If necessary, pull the driver’s and/or front

passenger seat forward (Y page 80).

X Fold seat backrests ; forward. X Adjust front seats to desired position

(Y page 80).

Setting up seat backrest

X Fold seat backrest : rearward until it

engages.

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Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during Rbraking Rvehicle maneuvers Ran accident

Glove box Depending on vehicle equipment, an AUX socket or a media interface is located in the glove box. For information on Audio AUX mode, see (Y page 166) or on media interface, see separate COMAND system operating instructions. The glove box can be ventilated (Y page 193).

! Make sure that the seat belt is not

pinched.

X Check for secure locking by pushing and

pulling on the seat backrest.

X Adjust head restraints, if necessary

(Y page 83).

X Adjust front seats to desired position

(Y page 80). G Warning! Always lock the seat backrest in its upright position when the rear seat bench is occupied, or the extended cargo volume is not in use. Check for secure locking by pushing and pulling on the seat backrest. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo.

i To prevent unauthorized persons from access to the trunk, always lock the seat backrests in its upright position.

Front storage compartments G Warning! To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the trunk if possible. Do not pile luggage or cargo higher than the seat backrests.

X Opening: Pull glove box lid release :. X Closing: Push glove box lid ; upwards

until it engages.

You can lock the glove box, e.g. when the vehicle is in the shop for service. The glove box can only be locked or unlocked with the mechanical key.

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1 Glove box unlocked 2 Glove box locked

Front armrest storage compartments

i There is a small and a large storage compartment located underneath the armrest. The small storage compartment can be removed for the purpose of emptying.

X Opening storage compartments: Press

button : or ;. The armrest opens to the left and the right side automatically.

X Closing storage compartments: Swing the left and/or right armrest backward until it engages.

Rear storage compartments G Warning! To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the trunk if possible. Do not pile luggage or cargo higher than the seat backrests. Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during Rbraking Rvehicle maneuvers Ran accident

Rear armrest storage compartment ! Do not sit on or lean your body weight

against the armrest when it is folded down, as you could otherwise damage it.

! Before storing the armrest in the seat

backrest, close the storage compartment cover.

X Fold the rear armrest down.

X Opening: Pull release catch : and swing the storage compartment cover upward in direction of arrow.

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Storage bags G Warning! Storage bags are intended for storing light- weight items only. Heavy objects, objects with sharp edges or fragile objects may not be transported in the storage bag. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Storage bags cannot protect transported goods in the event of an accident. Storage bags are located on the back of the front seats.

Useful features Cup holders G Warning! In order to help prevent spilling liquids on vehicle occupants and/or vehicle equipment, only use containers that fit into the cup holder. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during braking, vehicle maneuvers, or in an accident. Liquids spilled on vehicle occupants may cause serious personal injury. Liquids spilled on vehicle equipment may cause damage not covered by the Mercedes-Benz Limited Warranty. When not in use, keep the cup holder closed. An open cup holder may cause injury to you or others when contacted during braking, vehicle maneuvers, or in an accident. Keep in mind that objects placed in the cup holder may come loose during braking, vehicle maneuvers, or in an accident and be thrown around in the vehicle interior. Objects thrown around in the vehicle interior may cause an accident and/or serious personal injury.

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207

Cup holder in front center console A cup holder : is located in the front center console.

Cup holder in rear armrest X Opening: Open rear armrest storage

compartment (Y page 206).

X Press release button :.

Cup holder ; swings out and opens automatically.

X Close rear armrest storage compartment. X Closing: Open rear armrest storage

compartment (Y page 206).

X Swing cup holder ; backward until it

engages.

X Close rear armrest storage compartment.

! Do not sit on or lean your body weight

against the armrest when it is folded down, as you could otherwise damage it.

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! Close the cup holder before folding the

armrest upwards. Otherwise you could damage the cup holder.

Sun visors G Warning! Do not use the vanity mirror while driving. Keep the vanity mirrors in the sun visors closed while vehicle is in motion. Reflected glare can endanger you and others.

: Vanity mirror lamp ; Mounting = Holder, e.g. for gas cards ? Vanity mirror A Vanity mirror cover

Glare through the windshield X Flip sun visor down when you experience

glare.

Glare through a door window X Close vanity mirror cover A if opened. X Disengage sun visor from mounting ;. X Pivot sun visor to the side.

X Adjust sun visor by pushing or pulling.

Vanity mirror The vanity mirror lamp only functions when the sun visor is engaged in mounting ;. X Lift up vanity mirror cover A.

Vanity mirror lamp : comes on.

Rear window sunshade G Warning! When operating the rear window sunshade make sure there is no danger of anyone being harmed by the extending or retracting procedure. The extending or retracting procedure can be immediately halted by briefly pressing rear window sunshade switch. To reverse direction of movement, press rear window sunshade switch again. G Observe Safety notes, see page 54.

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X Switch on the ignition. X Extending/Retracting: Press rear window sunshade switch : briefly.

Ashtrays Center console ashtray i A storage compartment is located under

the ashtray insert.

! The storage compartment is not heat-

proof. When smoking always make sure the ashtray insert is present and properly inserted.

X Opening: Press cover ; forward until it

engages.

X Removing ashtray insert: Grab ashtray insert : on the grooved side and pull it up and out in the direction indicated by arrows.

X Reinstalling ashtray insert: Push ashtray

insert : back into the frame until it engages.

X Closing: Tap the front of cover ;.

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209

Rear center console ashtray

X Opening: Pull at top of cover ;. X Removing ashtray insert: Push button = to disengage ashtray insert : and remove it.

X Reinstalling ashtray insert: Push ashtray

insert : down into the retainer until it engages.

X Closing: Push at top of cover ;.

Cigarette lighter G Observe Safety notes, see page 54. G Warning! Never touch the heating element or sides of the lighter; they are extremely hot. Hold the knob only. Make sure any children traveling with you do not injure themselves or start a fire with the hot cigarette lighter. If the engine is off and the cigarette lighter is being used extensively, the vehicle battery may become discharged.

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Power outlet in rear passenger compartment

X Switch on the ignition. X Open cover : (Y page 209). X Push in cigarette lighter ;.

Cigarette lighter ; will pop out automatically when hot.

X Take out cigarette lighter ;. X Reinsert cigarette lighter ; in its socket

after use.

Power outlets The power outlets can be used to accommodate 12V DC electrical accessories (e.g. auxiliary lamps, mobile phone chargers) up to a maximum of 15 A (180 W). If the engine is off and the power outlets are being used extensively, the vehicle battery may become discharged. X Switch on the ignition.

Power outlet in glove box X Open glove box (Y page 205).

X Pull at top of cover :.

Compass

i In order to receive an accurate reading in

the interior rear view mirror :, the compass must be calibrated and the magnetic field zone set.

X Calling up the compass: Press button

= briefly. The compass displays the direction into which the vehicle is currently traveling: N, NE, E, SE, S, SW, W, or NW. X Compass adjustment: Determine your

location on the basis of the following zone maps.

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In order to calibrate the compass properly, mind the following: RCalibrate the compass in open terrain.

Nearby buildings, bridges, power lines and large antenna masts, for example, could impair compass calibration.

RSwitch off electrical consumers (e.g.

climate control, windshield wipers, or rear window defroster).

RClose all doors and the trunk. X Start the engine. X Press button = approximately 6 seconds until symbol C appears in compass display ;.

X Drive a full circle at a vehicle speed of between 3 mph (5 km/h) and 6 mph (10 km/h). When calibration was successful, the current direction appears in compass display ;.

Tele Aid ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press Information button ï to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only).

Shortly after the completion of your Tele Aid acquaintance call, you will receive a user ID and password in the mail. You may use this password to access the Tele Aid section in “Owner’s Online” at www.mbusa.com (USA only). The “My Tele Aid” section will give you

Zone map North America

Zone map South America X Press button = approximately 3 seconds.

The currently selected zone appears in compass display ;.

X Selecting zone: Press button = until the

desired zone is selected. Do not press the button again until the direction is indicated.

X Compass calibration: Make sure you are in an area where you can drive a full circle with your vehicle without disturbing traffic in order to calibrate the compass.

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access to account information, remote door unlock and more. The Tele Aid system is available if Rit has been activated and is operational.

Activation requires a subscription for monitoring services, connection and cellular air time

Rvehicle battery power is available Rthe relevant cellular phone network and GPS signals are available and pass the information on to the Customer Assistance Center

i Location of the vehicle on a map is only

possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the Customer Assistance Center.

The Tele Aid system (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response: RAutomatic and manual emergency RRoadside Assistance RInformation To adjust the speaker volume during a Tele Aid call do the following: X Press button W or X on the

multifunction steering wheel.

or X Use the rotary control on the audio system

(Y page 144).

Be sure to check “Owner’s Online” at www.mbusa.com (USA only) for more information and a description of all available features.

System self-test The system performs a self-test after you have switched on the ignition.

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G Warning! A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does

not come on during the system self-test.

RThe indicator lamp in the Roadside

Assistance button F does not come on during the system self-test.

RThe indicator lamp in the Information

button ï does not come on during the system self-test.

RThe indicator lamp in the SOS button, Roadside Assistance button F, or Information button ï remains illuminated constantly in red after the system self-test. RThe message Tele Aid Inoperative or Tele Aid Not Activated appears in the multifunction display after the system self- test

If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest Mercedes-Benz Center or contact the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only) as soon as possible.

Emergency calls ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press Information button ï to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Customer Assistance Center at

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1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only).

An emergency call is initiated automatically following an accident in which the Emergency Tensioning Devices (ETDs) or air bags have deployed. i An automatically initiated Tele Aid emergency call cannot be canceled. An emergency call can also be initiated manually (Y page 213). Once the emergency call is in progress, the indicator lamp in the SOS button will begin to flash. The message Connecting Call appears in the multifunction display and the COMAND system is muted. When the connection is established, the message Call Connected appears in the multifunction display. All information relevant to the emergency, such as the location of the vehicle (determined by the GPS satellite location system), vehicle model, identification number and color are generated. A voice connection between the Customer Assistance Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. The Customer Assistance Center will attempt to determine the nature of the emergency more precisely, provided they can speak to an occupant of the vehicle. i If no vehicle occupant responds, an ambulance will be sent to the vehicle immediately. G Warning! If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available).

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213

The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means.

i The “911” emergency call system is a

public service. Using it without due cause is a criminal offense.

Initiating an emergency call manually

X Briefly press on cover : to open. X Press SOS button ; briefly.

The indicator lamp in SOS button ; will flash until the emergency call is concluded.

X Wait for a voice connection to the

Customer Assistance Center.

X Close cover : after the emergency call is

concluded. G Warning! If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. Carefully leave the vehicle and move to a safe location. The Customer Assistance Center will automatically contact local emergency officials with the vehicle’s approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants.

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A voice connection between the Roadside Assistance dispatcher and the occupants of the vehicle will be established. X Describe the nature of the need for

assistance.

The Mercedes-Benz Roadside Assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest authorized Mercedes-Benz Center. For services such as labor and/or towing, charges may apply. Refer to the Roadside Assistance manual for more information. Sign and Drive services (USA only): Services such as a jump start, a few gallons of fuel or the replacement of a flat tire with the vehicle spare wheel are obtainable at no charge. i If the indicator lamp in Roadside

Assistance button : is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate a Roadside Assistance call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display.

X Terminating calls: Press button ~ on

the multifunction steering wheel.

or X Press the respective button for ending a telephone call on the audio system or the COMAND system.

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X Terminating calls: Press button ~ on

the multifunction steering wheel.

or X Press the respective button for ending a telephone call on the audio system or the COMAND system.

Roadside Assistance button

X Press and hold Roadside Assistance button : for longer than 2 seconds. A call to a Mercedes-Benz Roadside Assistance dispatcher will be initiated. The indicator lamp in Roadside Assistance button : will flash while the call is in progress. The message Connecting Call will appear in the multifunction display and the audio system or the COMAND system is muted. When the connection is established, the message Call Connected appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). i The audio system or COMAND system display indicates that a Tele Aid call is in progress. While the call is connected you can change to the navigation menu by pressing the NAVI button on the COMAND system. Spoken commands are not available.

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Information button

X Press and hold Information button : for

longer than 2 seconds. A call to the Customer Assistance Center will be initiated. The indicator lamp in Information button : will flash while the call is in progress. The message Connecting Call will appear in the multifunction display and the COMAND system is muted.

i The audio system or COMAND system display indicates that a Tele Aid call is in progress. While the call is connected you can change to the navigation menu by pressing the NAVI button on the COMAND system. Spoken commands are not available.

A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. Information regarding the operation of your vehicle, the nearest authorized Mercedes- Benz Center or Mercedes-Benz USA products and services is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com (USA only), log in to “Owner’s Online” and visit the “My Tele Aid” section to learn more. i If the indicator lamp in Information

button : is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an Information call (e.g. the relevant

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cellular phone network is not available). The message Call Failed appears in the multifunction display.

X Terminating calls: Press button ~ on

the multifunction steering wheel.

or X Press the respective button for ending a telephone call on the audio system or the COMAND system.

Call priority If other service calls such as a Roadside Assistance call or Information call are active, an emergency call is still possible. In this case, the emergency call will take priority and override all other active calls. The indicator lamp in the respective button flashes until the call is concluded. Automatic initiated emergency calls can only be terminated by a Customer Assistance Center representative. All other calls can be terminated by pressing button ~ on the multifunction steering wheel or the respective button for ending a telephone call on the audio system or the COMAND system. i When a Tele Aid call has been initiated, the audio system or the COMAND system is muted. The mobile phone is no longer connected to the COMAND system. If you must use this phone, we recommend that you use it only with the vehicle at a standstill in a safe location.

Search & Send “Search & Send” is a navigation destination address entry service. For more information on “Search & Send”, refer to separate COMAND system operating instructions.

Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not available:

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X Contact the Customer Assistance Center

at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only). You will be asked to provide your password.

X Then return to your vehicle at the time arranged with the Customer Assistance Center and pull the trunk lid handle for a minimum of 20 seconds until the indicator lamp in the SOS button is flashing. The message Connecting Call appears in the multifunction display.

As an alternative, you may unlock the vehicle via Internet in the “My Tele Aid” section of “Owner’s Online”, using your ID and password (USA only). i The remote door unlock feature is

available if the relevant cellular phone network is available. The SOS button will flash and the message Connecting Call will appear in the multifunction display to indicate receipt of the door unlock command. If the trunk lid handle was pulled for more than 20 seconds before door unlock authorization was received, you must wait 15 minutes before pulling the trunk lid handle again.

Remote door lock If you have forgotten to lock your vehicle and are no longer near it, you can have it locked remotely through the Customer Assistance Center. The vehicle can be remotely locked within four days after the ignition has been switched off. X Contact the Customer Assistance Center

at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only). You will be asked to provide your password.

When you are inside your vehicle the next time and switch on the ignition, the message Tele Aid Doors locked by remote

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control will appear on the multifunction display. i The remote door lock feature is available

if the relevant cellular phone network is available and data connection is possible.

Stolen Vehicle Recovery Services In the event your vehicle was stolen: X Report the incident to the police.

The police will issue a numbered incident report.

X Pass this number on to the Customer

Assistance Center along with your password. The Customer Assistance Center will then attempt to covertly contact the vehicle’s Tele Aid system. Once the vehicle is located, the Customer Assistance Center will contact the local law enforcement and you. The vehicle’s location will only be provided to law enforcement.

i If the anti-theft alarm stays on for more than 30 seconds, the Tele Aid system will notify the Customer Assistance Center automatically.

Garage door opener The integrated remote control can operate up to three separately controlled devices compatible with HomeLink® or some other systems. G Warning! Before programming the integrated remote control to a garage door opener or gate operator, make sure people and objects are out of the way of the device to prevent potential harm or damage. When programming a garage door opener, the door moves up or down. When programming a gate operator, the gate opens or closes. Do not use the integrated remote control with any garage door opener that lacks safety stop

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and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards. When programming a garage door opener, park vehicle outside the garage. Do not run the engine while programming the integrated remote control. Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death.

Interior rear view mirror with integrated remote control Hand-held remote control A is not part of the vehicle equipment.

Programming the integrated remote control X Step 1: Switch on the ignition. X Step 2: If you have previously programmed

a signal transmitter button and wish to retain its programming, proceed to step 3.

or X If you are programming the integrated

remote control for the first time, press and hold the two outer signal transmitter buttons ; and ? and release them when indicator lamp : begins to flash after approximately 20 seconds.

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Do not hold the buttons for longer than 30 seconds. This procedure erases any previous settings for all three channels and initializes the memory. If you later wish to program a second and/or third hand-held transmitter to the remaining two signal transmitter buttons, do not repeat this step and begin directly with step 3.

X Step 3: Hold the end of hand-held remote control A of the device you wish to train approximately 2 to 12 in (5 to 30 cm) away from the signal transmitter button (;, = or ?) to be programmed, while keeping indicator lamp : in view.

X Step 4: Using both hands, simultaneously press hand-held remote control button B and the desired signal transmitter button (;, = or ?). Do not release the buttons until step 5 is completed. Indicator lamp : will flash, first slowly and then rapidly.

i Indicator lamp : flashes immediately

the first time the signal transmitter button is programmed. If this button has already been programmed, the indicator lamp will start flashing after 20 seconds.

X Step 5: After indicator lamp : changes

from a slow to a rapidly flashing light, release the hand-held remote control button and the signal transmitter button.

X Step 6: Press and hold the just-trained

signal transmitter button (;, = or ?) and observe indicator lamp :. If indicator lamp : stays on constantly, programming is complete and your device should activate when the respective signal transmitter button (;, = or ?) is pressed and released.

i If indicator lamp : flashes rapidly for

approximately 2 seconds and then turns to a constant light, continue with programming steps 8 through 12 as your

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garage door opener may be equipped with the “rolling code” feature.

X Step 7: To program the remaining two

signal transmitter buttons, repeat the steps above starting with step 3.

Rolling code programming To train a garage door opener (or other rolling code devices) with the rolling code feature, follow these instructions after completing the “Programming” portion (steps 1 through 6) of this text. For your convenience and to complete the procedure faster, you might want to have someone assist you. X Step 8: Locate the “training” button on the

garage door opener motor head unit.

i Exact location and color of the button may

vary by garage door opener brand. Depending on manufacturer, the “training” button may also be referred to as “learn” or “smart” button. If there is difficulty locating the transmitting button, refer to the garage door opener Operator’s Manual.

X Step 9: Press the “training” button on the

garage door opener motor head unit. The “training light” is activated. You have 30 seconds to initiate the following two steps.

X Step 10: Return to the vehicle and firmly press, hold for 2 seconds and release the programmed signal transmitter button (;, = or ?).

X Step 11: Press, hold for 2 seconds and release same signal transmitter button a second time to complete the training process.

i Some garage door openers (or other

rolling code equipped devices) may require you to press, hold for 2 seconds and release the same signal transmitter button a third time to complete the training process.

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X Step 12: Confirm the garage door

operation by pressing the programmed signal transmitter button (;, = or ?). X Step 13: To program the remaining two

signal transmitter buttons, repeat the steps above starting with step 3.

Gate operator/Canadian programming Canadian radio-frequency laws require transmitter signals to “time-out” (or quit) after several seconds of transmission which may not be long enough for the integrated signal transmitter to pick up the signal during programming. Similar to this Canadian law, some U.S. gate operators are designed to “time-out” in the same manner. If you live in Canada or if you are having difficulties programming a gate operator (regardless of where you live) by using the programming procedures, replace step 4 with the following: X Step 4: Press and hold the signal

transmitter button (;, = or ?). Do not release this button until it has been successfully trained.

X While still holding down the signal

transmitter button (;, = or ?), “cycle” your hand-held remote control button B as follows: Press and hold button B for 2 seconds, then release it for 2 seconds, and again press and hold it for 2 seconds. Repeat this sequence on the hand-held remote control until the frequency signal has been learned. Upon successful training, indicator lamp : will flash slowly and then rapidly after several seconds.

X Proceed with programming step 5 and

step 6 to complete.

i Upon completion of programming the

integrated remote control, make sure you retain the hand-held remote control that came with the garage door opener, gate operator or other device. You may need it for use in other vehicles, for future programming of an integrated remote

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control, or simply for continued use as a hand-held remote control to operate the respective device in other situations.

Reprogramming a single signal transmitter button To program a device using a signal transmitter button previously trained, follow these steps: X Switch on the ignition. X Press and hold the desired signal

transmitter button (;, = or ?). Do not release the button. Indicator lamp : will begin to flash after 20 seconds.

X Without releasing the signal transmitter

button, proceed with programming starting with step 3.

Operation of integrated remote control X Switch on the ignition. X Select and press the appropriate

integrated signal transmitter button (;, = or ?) to activate the remote controlled device. The integrated remote control transmitter continues to send the signal as long as the button is pressed – up to 20 seconds.

Erasing the integrated remote control memory i If you sell your vehicle, erase the codes of

all three channels.

X Switch on the ignition. X Simultaneously press and hold outer signal

transmitter buttons ; and ?, for approximately 20 seconds, until indicator lamp : flashes rapidly. Do not hold for longer than 30 seconds. The codes of all three channels are erased.

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Programming tips If you are having difficulty programming the integrated remote control, here are some helpful tips: RCheck the frequency of hand-held remote control A (typically located on the reverse side of the remote). The integrated remote control is compatible with radio-frequency devices operating between 280-390 MHz.

RPut a new battery in hand-held remote

control A. This will increase the likelihood of the hand-held remote control sending a stronger and more accurate signal to the integrated remote control.

RWhile performing step 3, hold hand-held

remote control A at different lengths and angles from the signal transmitter button (;, = or ?) you are programming. Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same angle at varying distances.

RIf another hand-held remote control is available for the same device, try the programming steps again using that other hand-held remote control. Make sure new batteries are in the hand-held remote control before beginning the procedure.

RStraighten the antenna wire from the

garage door opener assembly. This may help improve transmitting and/or receiving signals.

i Certain types of garage door openers are

incompatible with the integrated remote control. If you should experience further difficulties with programming the integrated remote control, contact an authorized Mercedes-Benz Center, or call the Mercedes-Benz Customer Assistance Center (USA only) at 1-800-FOR-MERCedes (1-800-367-6372), or the HomeLink® Hotline (USA only) at 1-800-355-3515, or the Customer Service (Canada only) at 1-800-387-0100.

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X Move the driver’s seat as far to the rear as

possible.

X Removing: Pull floormat off of retainer

pins ;.

X Installing: Press floormat eyelets : onto

retainer pins ;.

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i USA only:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful

2.

interference, and this device must accept any interference received, including interference that may cause undesired operation.

Any unauthorized modification to this device could void the user’s authority to operate the equipment.

i Canada only:

This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause interference,

and this device must accept any interference received, including interference that may cause undesired operation of the device.

2.

Any unauthorized modification to this device could void the user’s authority to operate the equipment.

Floormats G Warning! Whenever you are using a floormat, make sure there is enough clearance and that the floormat is securely fastened. The floormat should always be securely fastened using the fastening equipment. Before driving off, check that the floormat is securely in place and adjust it if necessary. A loose floormat could slip and hinder proper functioning of the pedals. Do not place several floormats on top of each other as this may impair pedal movement.

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Vehicle equipment ............................ 222
The first 1000 miles (1500 km) ....... 222
At the gas station ............................. 222
Engine compartment ........................ 224
Tires and wheels ............................... 229
Winter driving ................................... 252
Driving instructions .......................... 254
Maintenance ...................................... 258
Vehicle care ....................................... 260

221

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222 At the gas station

Vehicle equipment

i This Operator’s Manual describes all

features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.

The first 1000 miles (1500 km)

The more cautiously you treat your vehicle during the break-in period, the more satisfied you will be with its performance later on. RDrive your vehicle during the first

1 000 miles (1 500 km) at varying but moderate vehicle and engine speeds.

RDuring this period, avoid heavy loads (full