2009 GMC Sierra Owners Manual

Download PDF Manual
Services Performed Maintenance Record (cont’d) 6-22 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-5 Customer Assistance for Text Telephone (TTY) Users ...............................................7-6 Customer Assistance Offices ............................7-6 GM Mobility Reimbursement Program ................7-7 Roadside Assistance Program ..........................7-7 Scheduling Service Appointments ....................7-10 Courtesy Transportation Program ....................7-10 Collision Damage Repair ................................7-12 Reporting Safety Defects ................................7-15 Reporting Safety Defects to the United States Government ..........................7-15 Reporting Safety Defects to the Canadian Government ................................7-15 Reporting Safety Defects to General Motors .....7-15 Service Publications Ordering Information .........7-16 Vehicle Data Recording and Privacy ................7-17 Event Data Recorders ...................................7-18 OnStar® ......................................................7-19 Navigation System ........................................7-19 Radio Frequency Identiﬁcation (RFID) ..............7-19 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the GMC Consumer Relations Manager at 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, call General Motors of Canada Customer Communication at 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting GMC, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One ﬁrst. 7-2 STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you can ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁlling out a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 1-800-955-5100 Your inquiry should be accompanied by the Vehicle Identiﬁcation Number (VIN). 7-4 Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/gmc Information and services customized for your speciﬁc vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information, and more (cid:129) Online service and maintenance records Find GMC dealers for service nationwide (cid:129) Exclusive privileges and offers (cid:129) Recall notices for your speciﬁc vehicle (cid:129) OnStar® and GM Cardmember Services Earnings summaries Other Helpful Links: GMC — www.gmc.com GMC Merchandise — www.gmccollection.com Help Center — www.gmc.com/helpcenter FAQ (cid:129) Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save information on vehicles and current offers in your area. (cid:129) My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers. (cid:129) My Driveway: Access quick links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway proﬁle. (cid:129) My Preferences: Manage your proﬁle and use tools and forms with greater ease. To sign up, visit the My GM Canada section within www.gm.ca. 7-5 (cid:129) (cid:129) From Puerto Rico 1-800-496-9992 (English) 1-800-496-9993 (Spanish) U.S. Virgin Islands: 1-800-496-9994 Canada General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: United States GMC Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 www.GMC.com 1-800-GMC-8782 (462-8782) 1-800-GMC-8583 (462-8583) (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 (462-8782) 7-6 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program For U.S. purchased vehicles, call 1-800-GMC-8782 (1-800-462-8782); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. 7-7 Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and home telephone number Telephone number of your location Location of the vehicle (cid:129) Model, year, color, and license plate number of the vehicle (cid:129) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle (cid:129) Description of the problem Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes ﬁrst. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. GMC and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. GMC and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. 7-8 (cid:129) (cid:129) Services Provided (cid:129) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identiﬁcation before this service is given. (cid:129) Emergency Tow From a Public Road or Highway: Tow to the nearest GMC dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a ﬂat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inﬂated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty. (cid:129) Battery Jump Start: Service is provided to jump start a dead battery. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery. Trip Interruption Beneﬁts and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car. Services Not Included in Roadside Assistance Impound towing caused by violation of any laws. Legal ﬁnes. (cid:129) Mounting, dismounting or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway. 7-9 (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Services Speciﬁc to Canadian Purchased Vehicles Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Limit of six requests per year. Trip Interruption Beneﬁts and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment. (cid:129) Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility. 7-10 Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid speciﬁc warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. (cid:129) (cid:129) (cid:129) (cid:129) Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. 7-11 Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. 7-12 Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If a Crash Occurs Here is what to do if you are involved in a crash. (cid:129) Check to make sure that you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:129) Give only the necessary and requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-7 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. 7-13 (cid:129) (cid:129) (cid:129) (cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:129) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. 7-14 (cid:129) Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590 You can also obtain other information about motor vehicle safety from safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-GMC-8782 (1-800-462-8782), or write: GMC Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write: General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-15 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written speciﬁcally for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. 7-16 ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: helminc.com Or you can write to: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds. Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings. 7-17 Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety belts were buckled/fastened (cid:129) How far, if at all, the driver was pressing the accelerator and/or brake pedal (cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a speciﬁc vehicle or vehicle owner. 7-18 OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-70 in this manual for more information. Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions. Radio Frequency Identiﬁcation (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information. 7-19 ✍ NOTES 7-20 A Accessories and Modiﬁcations ............................ 5-4 Accessory Power ............................................ 2-23 Accessory Power Outlets ................................. 3-22 Active Fuel Management™ ............................... 2-28 Adding a Snow Plow or Similar Equipment ......... 4-40 Adding Equipment to Your Airbag-Equipped Vehicle ....................................................... 1-90 Additional Required Services, Scheduled Maintenance ................................................. 6-7 Additives, Fuel ................................................. 5-8 Add-On Electrical Equipment ........................... 5-123 Adjustable Throttle and Brake Pedal .................. 2-26 Air Cleaner/Filter, Engine ................................. 5-22 Air Conditioning ...................................... 3-24, 3-25 Airbag Readiness Light .......................................... 3-37 Airbag System ................................................ 1-72 Adding Equipment to Your Airbag-Equipped Vehicle ................................................... 1-90 Airbag Off Switch ........................................ 1-81 How Does an Airbag Restrain? ...................... 1-79 Passenger Sensing System ........................... 1-84 Servicing Your Airbag-Equipped Vehicle .......... 1-89 What Makes an Airbag Inﬂate? ...................... 1-79 Airbag System (cont.) What Will You See After an Airbag Inﬂates? .... 1-80 When Should an Airbag Inﬂate? .................... 1-77 Where Are the Airbags? ............................... 1-75 Airbags Antenna Off Light ..................................................... 3-38 Passenger Status Indicator ........................... 3-40 Fixed Mast ................................................ 3-142 Antenna, XM™ Satellite Radio Antenna System ..................................................... 3-142 Antilock Brake System (ABS) ............................. 4-5 ............................................. 3-43 Warning Light Appearance Care Aluminum or Chrome-Plated Wheels ............. 5-120 Care of Safety Belts ................................... 5-118 Chemical Paint Spotting .............................. 5-122 Cleaning Exterior Lamps/Lenses .................. 5-119 Fabric/Carpet ............................................ 5-116 Finish Care ............................................... 5-119 Finish Damage .......................................... 5-121 Instrument Panel, Vinyl, and Other Plastic Surfaces ............................................... 5-117 Interior Cleaning ........................................ 5-115 Leather .................................................... 5-117 Sheet Metal Damage .................................. 5-121 Appearance Care (cont.) Tires ........................................................ 5-121 Underbody Maintenance ............................. 5-122 Washing Your Vehicle ................................. 5-118 Weatherstrips ............................................ 5-118 Windshield and Wiper Blades ...................... 5-120 Ashtray ......................................................... 3-23 Assistance Program, Roadside ........................... 7-7 Audio System ................................................. 3-84 Audio Steering Wheel Controls .................... 3-140 Navigation/Radio System, see Navigation Manual ................................................. 3-118 Setting the Clock ......................................... 3-85 XM™ Satellite Radio Antenna System ........... 3-142 Audio System(s) ............................................. 3-87 Audio Systems Radio Reception ........................................ 3-141 Rear Seat (RSA) ....................................... 3-138 Theft-Deterrent Feature ............................... 3-140 Automatic Headlamp System ............................ 3-18 Automatic Transmission Fluid .................................................. 5-24, 5-27 Operation ................................................... 2-28 Auxiliary Roof Mounted Lamp .................................... 3-19 Axle, Rear ..................................................... 5-51 Battery .......................................................... 5-45 Electric Power Management .......................... 3-21 Run-Down Protection ................................... 3-22 Belt Routing, Engine ....................................... 6-18 Bluetooth® .................................................... 3-118 Brake Emergencies ................................................ 4-6 Pedal and Adjustable Throttle ........................ 2-26 Brake Fluid .................................................... 5-41 Brakes .......................................................... 5-41 Antilock ....................................................... 4-5 Parking ...................................................... 2-50 System Warning Light .................................. 3-42 Braking ........................................................... 4-4 Braking in Emergencies ..................................... 4-6 Break-In, New Vehicle ..................................... 2-22 Bulb Replacement ........................................... 5-66 Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp ...................................... 5-62 Fog Lamp .................................................. 3-19 Halogen Bulbs ............................................ 5-61 Headlamp Aiming ........................................ 5-58 Headlamps ................................................. 5-61 Bulb Replacement (cont.) License Plate Lamps .................................... 5-65 Pickup Box Identiﬁcation and Fender Marker Lamps .................................................... 5-63 Taillamps, Turn Signal, Stoplamps and Back-up Lamps ........................................ 5-63 Buying New Tires ........................................... 5-86 Calibration ..................................................... 3-63 California Perchlorate Materials Requirements ................. 5-5 California Fuel .................................................. 5-7 California Proposition 65 Warning ....................... 5-5 Camera, Rear Vision ....................................... 2-64 Canadian Owners ............................................... iii Capacities and Speciﬁcations .......................... 5-131 Carbon Monoxide Engine Exhaust ........................................... 2-55 Tailgate ...................................................... 2-13 Winter Driving ............................................. 4-30 Care of Cargo Safety Belts .............................................. 5-118 Lamp ......................................................... 3-21 Cargo Management System ............................. 2-83 CD, MP3 ............................................ 3-106, 3-111 Center Console Storage ................................... 2-81 Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp ............................................... 5-62 Center Seat ................................................... 1-13 Chains, Tire ................................................... 5-92 Charging System Light .................................... 3-41 Check Engine Lamp .............................................. 3-45 Checking Things Under the Hood ...................... 5-14 Chemical Paint Spotting ................................. 5-122 Child Restraints Infants and Young Children ........................... 1-41 Lower Anchors and Tethers for Children .......... 1-49 Older Children ............................................. 1-38 Securing a Child Restraint in a Rear Seat Position .................................................. 1-58 Securing a Child Restraint in the Center Front Seat Position ................................... 1-61 Securing a Child Restraint in the Right Front Seat Position .................. 1-62, 1-66, 1-70 Systems ..................................................... 1-45 Where to Put the Restraint ........................... 1-48 Cigarette Lighter ............................................. 3-23 Circuit Breakers ............................................ 5-124 Cleaning Aluminum or Chrome-Plated Wheels ............. 5-120 Exterior Lamps/Lenses ................................ 5-119 Fabric/Carpet ............................................ 5-116 Finish Care ............................................... 5-119 Instrument Panel, Vinyl, and Other Plastic Surfaces ............................................... 5-117 Interior ..................................................... 5-115 Leather .................................................... 5-117 Tires ........................................................ 5-121 Underbody Maintenance ............................. 5-122 Washing Your Vehicle ................................. 5-118 Weatherstrips ............................................ 5-118 Windshield and Wiper Blades ...................... 5-120 Climate Control System ........................... 3-24, 3-25 Outlet Adjustment ........................................ 3-33 Climate Control Systems Dual Automatic ............................................ 3-27 Clock, Setting ................................................. 3-85 Collision Damage Repair .................................. 7-12 Compass ....................................................... 3-63 Content Theft-Deterrent .................................... 2-18 Control of a Vehicle .......................................... 4-3 Coolant Engine ....................................................... 5-32 Engine Temperature Gage ............................ 3-44 Cooling System .............................................. 5-30 Courtesy Transportation Program ...................... 7-10 Cruise Control ................................................ 3-12 Cruise Control Light ........................................ 3-50 Cupholders .................................................... 2-80 Customer Assistance ......................................... 7-6 Offices ......................................................... 7-6 Text Telephone (TTY) Users ........................... 7-6 Customer Information Service Publications Ordering Information ........ 7-16 Customer Satisfaction Procedure ........................ 7-2 Damage Repair, Collision ................................. 7-12 Data Recorders Event ......................................................... 7-18 Daytime Running Lamps (DRL) ......................... 3-17 Defensive Driving ............................................. 4-2 Delayed Locking ............................................. 2-11 DIC Compass ................................................. 3-63 Disc, MP3 .......................................... 3-106, 3-111 Doing Your Own Service Work ........................... 5-5 Dome Lamp Override ...................................... 3-20 Dome Lamps ................................................. 3-20 Door Delayed Locking .......................................... 2-11 Locks ........................................................ 2-10 Power Door Locks ....................................... 2-10 Programmable Automatic Door Locks ............. 2-11 Rear Door Security Locks ............................. 2-11 Rear Doors ................................................. 2-12 Driver Information Center (DIC) ......................... 3-53 DIC Operation and Displays .................. 3-53, 3-59 DIC Vehicle Customization ............................ 3-75 DIC Warnings and Messages ........................ 3-66 Driving At Night ..................................................... 4-26 Before a Long Trip ...................................... 4-28 Defensive ..................................................... 4-2 Drunk .......................................................... 4-3 Highway Hypnosis ....................................... 4-28 Hill and Mountain Roads .............................. 4-28 In Rain and on Wet Roads ........................... 4-27 Loss of Control ........................................... 4-11 Off-Road .................................................... 4-13 Off-Road Recovery ...................................... 4-10 Recovery Hooks .......................................... 4-33 Rocking Your Vehicle to Get it Out ................. 4-32 Winter ........................................................ 4-30 Driving for Better Fuel Economy ......................... 4-2 Dual Automatic Climate Control System ............. 3-27 Dual Tire Operation ......................................... 5-78 DVD Rear Seat Entertainment System .................. 3-129 E85 Fuel ......................................................... 5-9 EDR ............................................................. 7-17 Electrical Equipment Add-On Equipment ..................................... 5-123 Electrical System Center Instrument Panel Fuse Block ............. 5-126 Fuses and Circuit Breakers ......................... 5-124 Instrument Panel Fuse Block ....................... 5-124 Power Windows and Other Power Options .... 5-123 Underhood Fuse Block ............................... 5-127 Windshield Wiper Fuses ............................. 5-123 Electronic Immobilizer PASS-Key® III+ ........................................... 2-20 Electronic Immobilizer Operation PASS-Key® III+ ........................................... 2-20 Engine Air Cleaner/Filter ......................................... 5-22 Check and Service Engine Soon Lamp ........... 3-45 Compartment Overview ................................ 5-16 Engine (cont.) Coolant ...................................................... 5-32 Coolant Heater ............................................ 2-27 Coolant Temperature Gage ........................... 3-44 Cooling System ........................................... 5-30 Drive Belt Routing ....................................... 6-18 Exhaust ..................................................... 2-55 Fan Noise .................................................. 5-39 Fast Idle System ......................................... 2-25 Oil ............................................................. 5-17 Oil Life System ........................................... 5-20 Overheated Protection Operating Mode ........... 5-38 Overheating ................................................ 5-36 Starting ...................................................... 2-24 Entry Lighting ................................................. 3-20 Event Data Recorders ..................................... 7-18 Exit Lighting ................................................... 3-20 Extender, Safety Belt ....................................... 1-37 Exterior Lamps ............................................... 3-16 Fast Idle System ............................................ 2-25 Filter Engine Air Cleaner ...................................... 5-22 Finish Damage ............................................. 5-121 Fixed Mast Antenna ....................................... 3-142 Flashers, Hazard Warning .................................. 3-8 Flash-to-Pass ................................................. 3-10 Flat Tire ........................................................ 5-93 Flat Tire, Changing ......................................... 5-94 Flat Tire, Storing ........................................... 5-110 Fluid Automatic Transmission ........................ 5-24, 5-27 Power Steering ........................................... 5-39 Windshield Washer ...................................... 5-40 Fog Lamp Fog ........................................................... 3-19 Fog Lamp Light .............................................. 3-50 Four-Wheel Drive .................................... 2-37, 5-53 Four-Wheel-Drive Light .................................... 3-51 Front Axle ...................................................... 5-56 ............................................................... 5-6 Fuel Additives ...................................................... 5-8 California Fuel .............................................. 5-7 E85 (85% Ethanol) ........................................ 5-9 Economy Driving ........................................... 4-2 Filling a Portable Fuel Container .................... 5-13 Filling the Tank ........................................... 5-11 Fuels in Foreign Countries ............................ 5-10 Gage ......................................................... 3-51 Gasoline Octane ........................................... 5-7 Gasoline Speciﬁcations .................................. 5-7 Low Fuel Warning Light ................................ 3-52 Fuel Management, Active ................................. 2-28 Fuses Center Instrument Panel Fuse Block ............. 5-126 Fuses and Circuit Breakers ......................... 5-124 Instrument Panel Fuse Block ....................... 5-124 Underhood Fuse Block ............................... 5-127 Windshield Wiper ....................................... 5-123 Gage Gages Oil Pressure ............................................... 3-48 Speedometer .............................................. 3-35 Tachometer ................................................. 3-35 Voltmeter Gage ........................................... 3-41 Engine Coolant Temperature ......................... 3-44 Fuel .......................................................... 3-51 Trip Odometer ............................................. 3-35 Garage Door Opener ....................................... 2-73 Gasoline Octane ........................................................ 5-7 Speciﬁcations ............................................... 5-7 Glove Box ..................................................... 2-80 GM Mobility Reimbursement Program .................. 7-7 Halogen Bulbs ................................................ 5-61 Hazard Warning Flashers ................................... 3-8 Head Restraints ............................................... 1-3 Headlamp Aiming ....................................................... 5-58 Headlamps .................................................... 5-61 Bulb Replacement ....................................... 5-61 Daytime Running Lamps (DRL) ..................... 3-17 Exterior Lamps ............................................ 3-16 Flash-to-Pass .............................................. 3-10 High/Low Beam Changer .............................. 3-10 On Reminder .............................................. 3-17 Pickup Box Identiﬁcation and Fender Marker Lamps .................................................... 5-63 Heated Seats ................................................... 1-8 Heater ................................................... 3-24, 3-25 Engine Coolant ........................................... 2-27 Highbeam On Light ......................................... 3-50 High-Speed Operation, Tires ............................. 5-77 Highway Hypnosis ........................................... 4-28 Hill and Mountain Roads .................................. 4-28 Hood Checking Things Under ................................ 5-14 Release ..................................................... 5-14 Horn ............................................................... 3-8 How to Wear Safety Belts Properly ................... 1-22 Ignition Positions ............................................. 2-22 Infants and Young Children, Restraints ............... 1-41 Inﬂation - Tire Pressure ................................... 5-76 Instrument Panel Brightness .................................................. 3-20 Cluster ....................................................... 3-34 Overview ............................................... 3-4, 3-6 Storage Area .............................................. 2-81 Introduction ...................................................... 6-2 Jump Starting ................................................. 5-46 Keyless Entry, Remote Operation ........................ 2-5 Keyless Entry System ....................................... 2-4 Keys ............................................................... 2-3 Labeling, Tire Sidewall ..................................... 5-68 Lamp Malfunction Indicator .................................... 3-45 Lamps Auxiliary Roof Mounted Lamp ........................ 3-19 Cargo ........................................................ 3-21 Daytime Running (DRL) ................................ 3-17 Dome ........................................................ 3-20 Dome Lamp Override ................................... 3-20 License Plate .............................................. 5-65 Puddle ....................................................... 3-19 Reading ..................................................... 3-21 Lap Belt ........................................................ 1-36 Lap-Shoulder Belt ........................................... 1-30 LATCH System for Child Restraints ................... 1-49 Latches, Seatback .......................................... 1-13 Lighting Entry ......................................................... 3-20 Exit ........................................................... 3-20 Lights Airbag Off .................................................. 3-38 Airbag Readiness ........................................ 3-37 Antilock Brake System (ABS) Warning ............ 3-43 Brake System Warning ................................. 3-42 Charging System ......................................... 3-41 Cruise Control ............................................. 3-50 Lights (cont.) Exterior Lamps ............................................ 3-16 Flash-to-Pass .............................................. 3-10 Fog Lamp .................................................. 3-50 Four-Wheel-Drive ......................................... 3-51 Highbeam On ............................................. 3-50 High/Low Beam Changer .............................. 3-10 Low Fuel Warning ....................................... 3-52 Oil Pressure ............................................... 3-49 On Reminder .............................................. 3-17 Passenger Airbag Status Indicator .................. 3-40 Safety Belt Reminders .................................. 3-36 Security ..................................................... 3-50 StabiliTrak® Indicator .................................... 3-44 Tire Pressure .............................................. 3-45 Tow/Haul Mode ........................................... 3-51 Loading Your Vehicle ....................................... 4-34 Locking Rear Axle ............................................ 4-9 Locks Delayed Locking .......................................... 2-11 Door .......................................................... 2-10 Lockout Protection ....................................... 2-12 Power Door ................................................ 2-10 Programmable Automatic Door Locks ............. 2-11 Rear Door Security Locks ............................. 2-11 Loss of Control ............................................... 4-11 Low Fuel Warning Light ................................... 3-52 Lower Anchors and Tethers for Children ............. 1-49 Luggage Carrier .............................................. 2-82 Lumbar Manual Controls ............................................ 1-6 Power Controls ............................................. 1-7 Maintenance Maintenance Schedule Footnotes ..................................................... 6-9 Additional Required Services ........................... 6-7 At Each Fuel Fill ......................................... 6-12 At Least Once a Month ................................ 6-12 At Least Once a Year .................................. 6-13 At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000km) ....................... 6-11 Maintenance Record .................................... 6-19 Maintenance Replacement Parts .................... 6-17 Maintenance Requirements ............................. 6-2 Owner Checks and Services ......................... 6-11 Recommended Fluids and Lubricants ............. 6-15 Scheduled Maintenance ................................. 6-4 Using .......................................................... 6-3 Your Vehicle and the Environment ................... 6-2 Malfunction Indicator Lamp ............................... 3-45 Manual Lumbar Controls .................................... 1-6 Manual Seats ................................................... 1-4 Manual Windows ............................................ 2-16 Memory Seat, Mirrors, and Pedals ...................... 1-8 Message DIC Warnings and Messages ........................ 3-66 Mirrors Automatic Dimming Rearview ........................ 2-57 Manual Rearview Mirror ................................ 2-57 Outside Convex Mirror ................................. 2-60 Outside Heated Mirrors ................................ 2-60 Outside Manual Mirrors ................................ 2-57 Outside Power Foldaway Mirrors .................... 2-59 Outside Power Mirrors .................................. 2-58 Outside Towing Mirrors ................................. 2-58 Park Tilt ..................................................... 2-60 MP3 .................................................. 3-106, 3-111 Navigation System, Privacy .............................. 7-19 Navigation/Radio System, see Navigation Manual ..................................................... 3-118 New Vehicle Break-In ...................................... 2-22 Noise Control System, Tampering ...................... 5-57 10 Odometer ...................................................... 3-35 Odometer, Trip ............................................... 3-35 Off-Road ....................................................... 4-13 Driving ....................................................... 4-13 Recovery .................................................... 4-10 Oil Engine ....................................................... 5-17 Engine Oil Life System ................................. 5-20 Pressure Gage ............................................ 3-48 Pressure Light ............................................. 3-49 Older Children, Restraints ................................ 1-38 Online Owner Center ........................................ 7-5 OnStar, Privacy .............................................. 7-19 OnStar® System, see OnStar® Manual ............... 2-70 Operation, Universal Home Remote System ........ 2-74 Outlet Adjustment ............................................ 3-33 Outlets Accessory Power ......................................... 3-22 Outside Convex Mirror ............................................. 2-60 Heated Mirrors ............................................ 2-60 Manual Mirrors ............................................ 2-57 Power Foldaway Mirrors ............................... 2-59 Power Mirrors ............................................. 2-58 Towing Mirrors ............................................ 2-58 Overheated Engine Protection Operating Mode ..... 5-38 Owner Checks and Services ............................. 6-11 Owners, Canadian .............................................. iii Paint, Damage .............................................. 5-121 Park Shifting Into ................................................ 2-52 Shifting Out of ............................................ 2-54 Park Aid ........................................................ 2-61 Park Tilt Mirrors .............................................. 2-60 Parking Assist ........................................................ 2-61 Over Things That Burn ................................. 2-54 Parking Brake ................................................ 2-50 Passenger Airbag Status Indicator ..................... 3-40 Passenger Sensing System .............................. 1-84 Passing ......................................................... 4-11 PASS-Key® III+ Electronic Immobilizer ............... 2-20 PASS-Key® III+ Electronic Immobilizer Operation ................................................... 2-20 Perchlorate Materials Requirements, California ...... 5-5 Phone Bluetooth® ................................................ 3-118 Pickup Conversion to Chassis Cab .................... 4-47 Power Door Locks ................................................. 2-10 Electrical System ....................................... 5-123 Lumbar Controls ........................................... 1-7 Retained Accessory (RAP) ............................ 2-23 Seat ............................................................ 1-5 Sliding Rear Window .................................... 2-17 Steering Fluid ............................................. 5-39 Windows .................................................... 2-16 Pregnancy, Using Safety Belts .......................... 1-36 Privacy .......................................................... 7-17 Navigation System ....................................... 7-19 OnStar ....................................................... 7-19 Radio Frequency Identiﬁcation (RFID) ............. 7-19 Program Courtesy Transportation ................................ 7-10 Programmable Automatic Door Locks ................. 2-11 Proposition 65 Warning, California ....................... 5-5 Puddle Lamps ................................................ 3-19 11 R Radio Frequency Identiﬁcation (RFID), Privacy .... 7-19 Radio(s) ........................................................ 3-87 Radios Navigation/Radio System, see Navigation Manual ................................................. 3-118 Reception ................................................. 3-141 Setting the Clock ......................................... 3-85 Theft-Deterrent .......................................... 3-140 Rainsense™ II Wipers ..................................... 3-11 Reading Lamps .............................................. 3-21 Rear Axle ...................................................... 5-51 Locking ........................................................ 4-9 Rear Door Security Locks ................................ 2-11 Rear Doors .................................................... 2-12 Rear Seat Armrest .......................................... 2-82 Rear Seat Audio (RSA) System ....................... 3-138 Rear Seat Entertainment System ..................... 3-129 Rear Seat Operation ............................... 1-14, 1-15 Rear Vision Camera (RVC) .............................. 2-64 Rearview Mirror, Automatic Dimming .................. 2-57 Rearview Mirrors ............................................. 2-57 Reclining Seatbacks ........................................ 1-10 Recommended Fluids and Lubricants ................. 6-15 Recovery Hooks ............................................. 4-33 12 Recreational Vehicle Towing ............................. 4-47 Reimbursement Program, GM Mobility ................. 7-7 Remote Keyless Entry (RKE) System .................. 2-4 Remote Keyless Entry (RKE) System, Operation ... 2-5 Remote Vehicle Start ........................................ 2-7 Removing the Flat Tire and Installing the Spare Tire ................................................ 5-100 Removing the Spare Tire and Tools ................... 5-95 Replacement Bulbs ......................................... 5-66 Replacement Parts, Maintenance ...................... 6-17 Reporting Safety Defects to General Motors ....... 7-15 Reporting Safety Defects to the Canadian Government ................................................ 7-15 Reporting Safety Defects to the U.S. Government ................................................ 7-15 Restraint System Check Checking the Restraint Systems .................... 1-91 Replacing Restraint System Parts After a Crash ..................................................... 1-92 Retained Accessory Power (RAP) ...................... 2-23 Roadside Assistance Program ............................ 7-7 Rocking Your Vehicle to Get it Out .................... 4-32 Roof Sunroof ...................................................... 2-84 Running the Vehicle While Parked ..................... 2-56 S Safety Belt Reminders ..................................... 3-36 Safety Belts Care of .................................................... 5-118 Extender .................................................... 1-37 How to Wear Safety Belts Properly ................ 1-22 Lap Belt ..................................................... 1-36 Lap-Shoulder Belt ........................................ 1-30 Safety Belts Are for Everyone ....................... 1-16 Use During Pregnancy ................................. 1-36 Safety Defects Reporting to Canadian Government ................ 7-15 Reporting to General Motors ......................... 7-15 Reporting to the U.S. Government ................. 7-15 Safety Warnings and Symbols .............................. iv Scheduled Maintenance ..................................... 6-4 Additional Required Services ........................... 6-7 Scheduling Appointments ................................. 7-10 Seatback Latches ........................................... 1-13 Seats Center Seat ................................................ 1-13 Head Restraints ............................................ 1-3 Heated Seats ............................................... 1-8 Manual Lumbar ............................................. 1-6 Memory, Mirrors and Pedals ........................... 1-8 Power Lumbar .............................................. 1-7 Seats (cont.) Power Seats ................................................. 1-5 Rear Seat Operation ............................ 1-14, 1-15 Reclining Seatbacks ..................................... 1-10 Secondary Latch System ................................ 5-107 Securing a Child Restraint Center Front Seat Position ............................ 1-61 Rear Seat Position ...................................... 1-58 Right Front Seat Position .............. 1-62, 1-66, 1-70 Security Light ................................................. 3-50 Service ........................................................... 5-4 Accessories and Modiﬁcations ......................... 5-4 Adding Equipment to the Outside of the Vehicle ..................................................... 5-6 Doing Your Own Work ................................... 5-5 Engine Soon Lamp ...................................... 3-45 Publications Ordering Information ................... 7-16 Scheduling Appointments .............................. 7-10 Service Parts Identiﬁcation Label ..................... 5-123 Servicing Your Airbag-Equipped Vehicle .............. 1-89 Setting the Clock ............................................ 3-85 Sheet Metal Damage ..................................... 5-121 Shifting Out of Park ................................................ 2-54 Shifting Into Park ............................................ 2-52 Signals, Turn and Lane-Change .......................... 3-9 Sliding Rear Window, Power ............................. 2-17 13 Snow Plow .................................................... 4-40 Spare Tire .................................................... 5-114 Installing ................................................... 5-100 Removing ................................................... 5-95 Storing ..................................................... 5-110 Speciﬁcations and Capacities .......................... 5-131 Speedometer .................................................. 3-35 StabiliTrak® Indicator Light ............................... 3-44 StabiliTrak® System .......................................... 4-6 Start Vehicle, Remote ....................................... 2-7 Starting the Engine ......................................... 2-24 Steering .......................................................... 4-9 Steering Wheel Controls, Audio ....................... 3-140 Steering Wheel, Tilt Wheel ................................. 3-8 Storage Areas Cargo Management System .......................... 2-83 Center Console ........................................... 2-81 Cupholders ................................................. 2-80 Glove Box .................................................. 2-80 Instrument Panel ......................................... 2-81 Luggage Carrier .......................................... 2-82 Rear Seat Armrest ....................................... 2-82 Stuck in Sand, Mud, Ice, or Snow ..................... 4-32 Sun Visors ..................................................... 2-18 Sunroof ......................................................... 2-84 14 Tachometer .................................................... 3-35 Tailgate ......................................................... 2-13 Taillamps Turn Signal, Stoplamps and Back-up Lamps .... 5-63 Tampering with Noise Control System Prohibited ................................................... 5-57 Text Telephone (TTY) Users ............................... 7-6 Theft-Deterrent Feature .................................. 3-140 Theft-Deterrent Systems ................................... 2-18 Content Theft-Deterrent ................................ 2-18 PASS-Key® III+ Electronic Immobilizer ............ 2-20 PASS-Key® III+ Electronic Immobilizer Operation ................................................ 2-20 Throttle, Adjustable .......................................... 2-26 Tilt Wheel ........................................................ 3-8 Time, Setting .................................................. 3-85 Tire Pressure Light ............................................. 3-45 Tires ............................................................. 5-67 Aluminum or Chrome-Plated Wheels, Cleaning ............................................... 5-120 Buying New Tires ........................................ 5-86 Chains ....................................................... 5-92 Changing a Flat Tire .................................... 5-94 Tires (cont.) Cleaning ................................................... 5-121 Different Size .............................................. 5-88 Dual Tire Operation ..................................... 5-78 High-Speed Operation .................................. 5-77 If a Tire Goes Flat ....................................... 5-93 Inﬂation - Tire Pressure ................................ 5-76 Inspection and Rotation ................................ 5-84 Installing the Spare Tire .............................. 5-100 Pressure Monitor Operation ........................... 5-80 Pressure Monitor System .............................. 5-79 Removing the Flat Tire ............................... 5-100 Removing the Spare Tire and Tools ............... 5-95 Secondary Latch System ............................ 5-107 Sidewall Labeling ......................................... 5-68 Spare Tire ................................................ 5-114 Storing a Flat or Spare Tire and Tools .......... 5-110 Terminology and Deﬁnitions ........................... 5-73 Uniform Tire Quality Grading ......................... 5-89 Wheel Alignment and Tire Balance ................. 5-90 Wheel Replacement ..................................... 5-90 When It Is Time for New Tires ...................... 5-86 Tow/Haul Mode ............................................... 2-34 Tow/Haul Mode Light ....................................... 3-51 Towing Recreational Vehicle ..................................... 4-47 Towing a Trailer .......................................... 4-53 Trailer Recommendations .............................. 4-84 Your Vehicle ............................................... 4-47 Traction Trailer Transmission StabiliTrak® System ....................................... 4-6 Towing Recommendations ............................. 4-84 Fluid, Automatic .................................. 5-24, 5-27 Transmission Operation, Automatic .................... 2-28 Transportation Program, Courtesy ...................... 7-10 Trip Odometer ................................................ 3-35 Truck-Camper Loading Information .................... 4-44 Turn and Lane-Change Signals .......................... 3-9 Turn Signal/Multifunction Lever ........................... 3-9 Ultrasonic Rear Parking Assist (URPA) ............... 2-61 Uniform Tire Quality Grading ............................ 5-89 Universal Home Remote System ....................... 2-73 Operation ................................................... 2-74 Vehicle Control ........................................................ 4-3 Loading ...................................................... 4-34 Running While Parked .................................. 2-56 Symbols ......................................................... iv 15 Vehicle Customization, DIC .............................. 3-75 Vehicle Data Recording and Privacy .................. 7-17 Vehicle Data Recording, Radio Frequency (RFID) ........................................ 7-19 Vehicle Identiﬁcation Number (VIN) ............................................ 5-122 Service Parts Identiﬁcation Label .................. 5-123 Vehicle, Remote Start ....................................... 2-7 Ventilation Adjustment ...................................... 3-33 Visors ........................................................... 2-18 Voltmeter Gage .............................................. 3-41 Warning Lights, Gages, and Indicators ............... 3-33 Warnings DIC Warnings and Messages ........................ 3-66 Hazard Warning Flashers ............................... 3-8 Safety and Symbols ......................................... iv Wheels Alignment and Tire Balance .......................... 5-90 Different Size .............................................. 5-88 Replacement ............................................... 5-90 When It Is Time for New Tires .......................... 5-86 Where to Put the Child Restraint ....................... 1-48 Windows ....................................................... 2-15 Manual ...................................................... 2-16 Power ........................................................ 2-16 Sliding Rear ................................................ 2-17 Windshield Rainsense™ II Wipers .................................. 3-11 Washer ...................................................... 3-12 Washer Fluid .............................................. 5-40 Wiper Blade Replacement ............................. 5-66 Wiper Blades, Cleaning .............................. 5-120 Wiper Fuses ............................................. 5-123 Wipers ....................................................... 3-10 Winter Driving ................................................ 4-30 XM Radio Messages ..................................... 3-117 XM™ Satellite Radio Antenna System .............. 3-142 Your Vehicle and the Environment ....................... 6-2 16 2009 GMC Sierra Owner Manual M Seats and Restraint System ............................. 1-1 Head Restraints ......................................... 1-3 Front Seats ............................................... 1-4 Rear Seats .............................................. 1-14 Safety Belts ............................................. 1-16 Child Restraints ....................................... 1-38 Airbag System ......................................... 1-72 Restraint System Check ............................ 1-91 Features and Controls ..................................... 2-1 Keys ........................................................ 2-3 Doors and Locks ...................................... 2-10 Windows ................................................. 2-15 Theft-Deterrent Systems ............................ 2-18 Starting and Operating Your Vehicle ........... 2-22 Mirrors .................................................... 2-57 Object Detection Systems .......................... 2-61 OnStar® System ...................................... 2-70 Universal Home Remote System ................ 2-73 Storage Areas ......................................... 2-80 Sunroof .................................................. 2-84 Your Driving, the Road, and the Vehicle Towing Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s) Instrument Panel ............................................. 3-1 .......................... 3-4 ...................................... 3-24 ........ 3-33 .................. 3-53 ....................................... 3-84 Driving Your Vehicle ....................................... 4-1 ....... 4-2 ................................................... 4-47 Service and Appearance Care .......................... 5-1 Service ..................................................... 5-4 Fuel ......................................................... 5-6 Checking Things Under the Hood ............... 5-14 Rear Axle ............................................... 5-51 Four-Wheel Drive ..................................... 5-53 Front Axle ............................................... 5-56 Noise Control System ............................... 5-57 Headlamp Aiming ..................................... 5-58 Bulb Replacement .................................... 5-61 Windshield Wiper Blade Replacement ......... 5-66 Tires ...................................................... 5-67 Appearance Care ................................... 5-115 Vehicle Identiﬁcation ............................... 5-122 Electrical System .................................... 5-123 Capacities and Speciﬁcations ................... 5-131 Maintenance Schedule ..................................... 6-1 ................................ 6-2 Maintenance Schedule Customer Assistance Information .................... 7-1 ........... 7-2 ........................... 7-15 ........... 7-17 Index ................................................................ 1 Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy GENERAL MOTORS, GM, the GM Emblem, GMC, the GMC Truck Emblem, and the name SIERRA are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. GM reserves the right to make changes after that time without further notice. For vehicles ﬁrst sold in Canada, substitute the name “General Motors of Canada Limited” for GMC wherever it appears in this manual. This manual describes features that may or may not be on your speciﬁc vehicle. Read this manual from beginning to end to learn about the vehicle’s features and controls. Pictures, symbols, and words work together to explain vehicle operation. If the vehicle has the DURAMAX® Diesel engine, refer to the DURAMAX® Diesel supplement for additional and speciﬁc information on this engine. Keep this manual in the vehicle for quick reference. Litho in U.S.A. Part No. 15911381 B Second Printing Canadian Owners Canadian Owners (Propriétaires Canadiens) A French language copy of this manual can be obtained from your dealer/retailer or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l’adresse suivante: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 1-800-551-4123 Numéro de poste 6438 de langue française www.helminc.com Index To quickly locate information about the vehicle, use the index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. ©2008 General Motors Corporation. All Rights Reserved. iii Safety Warnings and Symbols A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.” A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning. { CAUTION: These mean there is something that could hurt you or other people. A notice tells about something that can damage the vehicle. Notice: These mean there is something that could damage your vehicle. Many times, this damage would not be covered by the vehicle’s warranty, and it could be costly. The notice tells what to do to help avoid the damage. There are also warning labels on the vehicle which use the same words, CAUTION or Notice. Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a speciﬁc component, control, message, gage, or indicator. M : This symbol is shown when you need to see your owner manual for additional instructions or information. Cautions tell what the hazard is and what to do to avoid or reduce the hazard. Read these cautions. * : This symbol is shown when you need to see a service manual for additional instructions or information. iv Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index. 0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps . : Fuel Gage + : Fuses i : Headlamp High/Low-Beam Changer j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure g : Outside Power Foldaway Mirrors } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode F : Traction Control M : Windshield Washer Fluid ✍ NOTES vi Section 1 Seats and Restraint System Head Restraints ...............................................1-3 Front Seats ......................................................1-4 Manual Seats ................................................1-4 Power Seats ..................................................1-5 Manual Lumbar ..............................................1-6 Power Lumbar ...............................................1-7 Heated Seats .................................................1-8 Memory Seat, Mirrors, and Pedals ....................1-8 Reclining Seatbacks ......................................1-10 Seatback Latches .........................................1-13 Center Seat .................................................1-13 Rear Seats .....................................................1-14 Rear Seat Operation (Extended Cab Full Bench) .....................................................1-14 Rear Seat Operation (All Split Bench and Hybrid Full Bench) .....................................1-15 Safety Belts ...................................................1-16 Safety Belts: They Are for Everyone ................1-16 How to Wear Safety Belts Properly .................1-22 Lap-Shoulder Belt .........................................1-30 Safety Belt Use During Pregnancy ..................1-36 Lap Belt (Crew and Extended Cab) .................1-36 Safety Belt Extender .....................................1-37 Child Restraints .............................................1-38 Older Children ..............................................1-38 Infants and Young Children ............................1-41 Child Restraint Systems .................................1-45 Where to Put the Restraint .............................1-48 Lower Anchors and Tethers for Children (LATCH) ..................................................1-49 Securing a Child Restraint in a Rear Seat Position ...................................................1-58 Securing a Child Restraint in the Center Front Seat Position ....................................1-61 Securing a Child Restraint in the Right Front Seat Position (With Airbag Off Switch) ..........1-62 Securing a Child Restraint in the Right Front Seat Position (With Passenger Sensing System) ...................................................1-66 Securing a Child Restraint in the Right Front Seat Position (Heavy Duty Crew Cab Only) ......1-70 Airbag System ...............................................1-72 Where Are the Airbags? ................................1-75 When Should an Airbag Inﬂate? .....................1-77 What Makes an Airbag Inﬂate? .......................1-79 How Does an Airbag Restrain? .......................1-79 1-1 Section 1 Seats and Restraint System What Will You See After an Airbag Inﬂates? .....1-80 Airbag Off Switch ..........................................1-81 Passenger Sensing System ............................1-84 Servicing Your Airbag-Equipped Vehicle ...........1-89 Adding Equipment to Your Airbag-Equipped Vehicle ....................................................1-90 Restraint System Check ..................................1-91 Checking the Restraint Systems ......................1-91 Replacing Restraint System Parts After a Crash ...................................................1-92 1-2 Head Restraints The front seats have adjustable head restraints in the outboard seating positions. { CAUTION: With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant’s head. This position reduces the chance of a neck injury in a crash. 1-3 Front Seats Manual Seats { CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving. Pull the head restraint up to raise it. To lower the head restraint, press the button, located on the top of the seatback, and push the restraint down. Push down on the head restraint after the button is released to make sure that it is locked in place. The head restraints are not designed to be removed. The rear seat has head rests that can be adjusted up and down. 1-4 If the vehicle has a manual seat, it can be moved forward or rearward. Power Seats 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar. Try to move the seat with your body to be sure the seat is locked in place. Driver’s Seat with Power Seat Control, Power Recline, and Power Lumbar shown On a vehicle with power seats, the controls used to operate them are located on the outboard side of the seats. Move the seat forward or rearward by sliding the control forward or rearward. 1-5 Your vehicle may have additional features to adjust your vehicle’s power seat: (cid:129) Raise or lower the front part of the seat cushion by moving the front of the control up or down. (cid:129) Raise or lower the rear part of the seat cushion by moving the rear of the control up or down. (cid:129) Raise or lower the entire seat by moving the entire control up or down. On seats with power reclining seatbacks, the control is located behind the power seat control on the outboard side of the seats. See “Power Reclining Seatbacks” under Reclining Seatbacks on page 1-10. A vehicle with a memory function allows seat settings to be saved and recalled. See Memory Seat, Mirrors, and Pedals on page 1-8 for more information. Manual Lumbar On vehicles with this feature the control is located on the outboard side of the seat. Increase or decrease lumbar support by turning the knob forward or rearward. 1-6 Power Lumbar On seats with power lumbar, the controls used to operate this feature are located on the outboard side of the seats. To increase lumbar support, press and hold the front of the control. To decrease lumbar support, press and hold the rear of the control. The vehicle may have additional features to adjust your vehicle’s power seat: To raise the height of the lumbar support, press and hold the top of the control. To lower the height of the lumbar support, press and hold the bottom of the control. Release the control when the lower seatback reaches the desired level of lumbar support. Your vehicle may have a memory function which allows seat settings to be saved and recalled. See Memory Seat, Mirrors, and Pedals on page 1-8 for more information. Keep in mind that as your seating position changes, as it may during long trips, so should the position of your lumbar support. Adjust the seat as needed. 1-7 (cid:129) (cid:129) (cid:129) (cid:129) Heated Seats On vehicles with heated front seats, the controls are located on the driver and passenger doors. I (Heated Seatback): Press to turn on the heated seatback. J (Heated Seat and Seatback): Press to turn on the heated seat and seatback. The light on the button will come on to indicate that the feature is working. Press the button to cycle through the temperature settings of high, medium, and low and to turn the heat to the seat off. Indicator lights will show the level of heat selected: three for high, two for medium, and one for low. The heated seats will be canceled 10 seconds after the ignition is turned off. To use the heated seat feature after restarting the vehicle, press the heated seat or seatback button again. 1-8 Memory Seat, Mirrors, and Pedals Your vehicle may have the memory package. The controls for this feature are located on the driver’s door panel, and are used to program and recall memory settings for the driver’s seat, outside mirrors, and the adjustable throttle and brake pedal. To save seating positions in memory: 1. Adjust the driver’s seat, including the seatback recliner and lumbar, both outside mirrors, and the throttle and brake pedals to a comfortable position. See Outside Power Mirrors on page 2-58 and Adjustable Throttle and Brake Pedal on page 2-26 for more information. Not all mirrors, adjustable throttles and brake pedals, or power lumbar will have the ability to save and recall their positions. 2. Press and hold button 1 until two beeps sound to indicate that the position has been stored. Easy Exit Seat The control for this feature is located on the driver’s door panel between buttons 1 and 2. With the vehicle in PARK (P), the driver’s seat exit position can be recalled by pressing the exit button. You will hear a single beep, and the driver’s seat will move back. If the easy exit seat feature is programmed in the Driver Information Center (DIC), automatic seat movement will occur when the key is removed from the ignition. See “EASY EXIT SEAT” under DIC Vehicle Customization (With DIC Buttons) on page 3-75 for more information. The memory seat and easy exit features can also be programmed using the DIC. For programming information, see DIC Vehicle Customization (With DIC Buttons) on page 3-75.

Boost Classifieds - Car Advice, Reviews, Events & Classifieds

2009 GMC Sierra Owners Manual