polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle.
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
381
Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
If you use strong soaps, chemicals,
Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.
382
Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.
383
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, fuel operated heater (FOH) and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
384
Vehicle Care/Appearance Materials
Description
Usage
Description
Usage
Swirl Remover Polish
Polishing Cloth Wax-Treated
Tar and Road Oil Remover
Interior and exterior polishing cloth.
Removes tar, road oil, and asphalt.
Chrome Cleaner and Polish
Use on chrome or stainless steel.
White Sidewall Tire Cleaner
Removes soil and black marks from whitewalls.
Vinyl Cleaner
Cleans vinyl.
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
Removes dirt, grime, smoke and fingerprints.
Removes dirt and grime from chrome wheels and wire wheel covers.
Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Removes swirl marks, fine scratches, and other light surface contamination.
Removes light scratches and protects finish.
Cleans, shines, and protects in one step. No wiping necessary.
Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.
Quickly removes spots and stains from carpets, vinyl, and cloth upholstery.
Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.
385
Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Certification/Tire and Service Parts labels and the certificates of title and registration.
Engine Identification The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, specifications, and replacement parts.
Service Parts Identification Label You will find this label on the front passenger door frame. It is very helpful if you ever need to order parts. On this label you will find the following: • VIN • Model designation • Paint information • Production options and special equipment Do not remove this label from the vehicle.
386
Electrical System
Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 96.
Headlamp Wiring The headlamp wiring is protected by fuses in the engine compartment fuse block. An electrical overload will cause the lamps to flicker on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away.
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. Although the circuit is protected from electrical overload, overload due to heavy snow, etc., may cause wiper linkage damage. Always clear ice and heavy snow from the windshield before using the windshield wipers. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.
387
Floor Console Fuse Block The floor console fuse block is located under the driver’s seat.
Fuse
Usage
10
11
12
13
14
Spare
Outside Rear View Mirror
Courtesy Lamp/SEO
Left Rear Stop/Turn Signal
Cargo Locks
Right Rear Stop/Turn Signal
Driver Locks
Stop/Center High Mounted Stop Lamp
Climate Control 1
Climate Control
Brakes
Heated Mirror/Defogger
Right Rear Blower
Driver Turn Mirror
388
Fuse
Usage
Relays
Usage
15
16
17
18
19
20
21
22
32
33
Door Locks
Upfitter Park
Not Available
Left Rear Park Lamp
Pass Turn Mirror
Right Rear Park Lamp
Trailer Park Lamp
Front Park Lamp
Auxiliary 1
Auxiliary 2
23
24
25
26
27
28
29
30
31
Window Retained Accessory Power
Auxiliary
Rear Window Defogger
Courtesy Lamp
Cargo Unlock
Driver Unlock
Park Lamp
Door Locks
Passenger Unlock
Circuit Breaker
Usage
34
Power Window
389
Engine Compartment Fuse Block The fuse block is located in the engine compartment on the driver’s side of the vehicle.
Fuse
Usage
Radio Battery
Powertrain Control Module Battery (Gas), FOH, Engine Control Module, Transmission Control Module Battery (Diesel)
390
Fuse
Usage
10
11
12
13
14
15
16
17
Left Rear Turn Lamp
Right Rear Turn Lamp
Back-up Lamps Trailer Wiring
Ignition 0
Stoplamp
Rear Defogger/Heated Mirror
Right Daytime Running Lamp/ Turn Signal
Left Daytime Running Lamp/ Turn Signal
Truck Body Control Module 4
Fuel Pump
Trailer
Hazard Flashers
Horn
Truck Body Control Module 3
Trailer Stop/Turn Signal
Fuse
Usage
Fuse
Usage
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Truck Body Control Module 2
Truck Body Control Module
Remote Function Actuator
Engine 2 (Gas), Spare (Diesel)
Ignition E
Engine 1
Truck Body Control Module
Ignition 1
Spare (Gas), Fuel Heater (Diesel)
Inside Rearview Mirror
Crankcase
Brake Transmission Shift Interlock System
Auxiliary Power Outlets
Cigarette Lighter
Instrument Panel Cluster
Air Conditioning
33
34
35
36
37
38
39
40
41
42
Spare (Gas), Engine Control Module (Diesel)
Canister Vent Solenoid (Gas), Rear Fog Lamps (Diesel)
Spare (Gas & LLY Diesel), Fan Clutch (LMM Diesel)
Brake Transmission Shift Interlock, Vehicle Back-Up
Airbag
Powertrain Control Module Ignition 1
(Gas), Engine Control Module,
Transmission Control Module, Glow
Plug Control Module Ignition 1
(Diesel)
Oxygen Sensor B (Gas), Spare (Diesel)
Oxygen Sensor A (Gas), Spare (Diesel)
Windshield Wipers
Right Headlamp - Low Beam
391
Fuse
Usage
Relays
Usage
43
44
45
46
47
48
49
50
51
52
63
64
Left Headlamp - Low Beam
Left Headlamp - High Beam
Right Headlamp - High Beam
Truck Body Controller- Accessory (Gas), Truck Body Controller, Transmission Control Module Accessory (Diesel)
Front Windshield Wiper
Anti-lock Brakes, Vehicle Stability Enhancement System
Ignition A
Trailer
Climate Control Blower
Ignition B
Spare (Gas), Engine Control Module Actuator (Diesel)
Spare
53
54
55
56
57
58
59
Windshield Wiper
Air Conditioning
Spare (Gas), Rear Fog Lamps (Diesel)
Headlamp - High Beam
Fuel Pump
Headlamp - Low Beam
Horn
SPARE (G), ECM (D)
Spare (Gas), Engine Control Module (Diesel)
STRTR
Starter
Circuit Breaker
Usage
PWR SEAT
Power Seat
392
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 409 for more information. When adding, be sure to fill to the appropriate level or as recommended in this manual. See refrigerant charge label under the hood for charge capacity information and requirements.
Application
Capacities
English
Metric
Air Conditioning Refrigerant R134a
Cooling System
4300 V6
4800 V8, 5300 V8, 5300 V8 Flexible Fuel
6000 V8
Cooling System with Rear Heat
4300 V6
4800 V8, 5300 V8, 5300 V8 Flexible Fuel
6000 V8
Engine Oil with Filter
4300 V6
4800 V8, 5300 V8, 5300 V8 Flexible Fuel
6000 V8
For the air conditioning system refrigerant charge amount, see the refrigerant caution label located
under the hood. See your dealer for more
information.
11.0 qt 13.4 qt 14.8 qt
14.0 qt 16.4 qt 17.8 qt
4.5 qt 6.0 qt 6.0 qt
10.4 L 12.7 L 14.0 L
13.2 L 15.5 L 17.0 L
4.3 L 5.7 L 5.7 L
393
Application
Fuel Tank
Capacities
English
Standard Tank (Passenger and Cargo) Standard Tank (Cab and Chassis) Optional Tank (Cab and Chassis)* * 159 inch (4 039 mm) wheelbase or 177 inch (4 496 mm) wheelbase only
31.0 gal 33.0 gal 57.0 gal
Metric
117.3 L 124.9 L 215.7 L
Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.
140 ft lb
190 Y
Engine
VIN Code
Transmission
Spark Plug Gap
Engine Specifications
VORTEC™ 4300 V6
VORTEC™ 4800 V8
VORTEC™ 5300 V8
VORTEC™ 5300 V8
Flexible Fuel
VORTEC™ 6000 V8
Automatic Automatic Automatic
Automatic
Automatic
0.060 inches (1.52 mm) 0.040 inches (1.01 mm) 0.040 inches (1.01 mm)
0.040 inches (1.01 mm)
0.040 inches (1.01 mm)
394
Section 6
Maintenance Schedule
Maintenance Schedule ................................ 396
Introduction ............................................... 396
Maintenance Requirements ........................ 396
Your Vehicle and the Environment ............ 396
Using the Maintenance Schedule ............... 397
Scheduled Maintenance
(Gasoline Engine) .................................. 399
Additional Required Services
(Gasoline Engine) .................................. 402
Maintenance Footnotes
(Gasoline Engine) .................................. 403
Owner Checks and Services ..................... 405
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000 km) .................. 406
At Each Fuel Fill ....................................... 406
At Least Once a Month ............................. 406
At Least Once a Year ............................... 407
Recommended Fluids and Lubricants ........ 409
Normal Maintenance Replacement Parts ..... 411
Engine Drive Belt Routing ......................... 412
Maintenance Record .................................. 413
395
Maintenance Schedule
Introduction This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.
396
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.
This schedule is for vehicles that: • carry passengers and cargo within
recommended limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 259.
• are driven on reasonable road surfaces within
legal driving limits.
• use the recommended fuel. See Gasoline
Octane on page 288.
The services in Scheduled Maintenance (Gasoline Engine) on page 399 should be performed when indicated. See Additional Required Services (Gasoline Engine) on page 402 and Maintenance Footnotes (Gasoline Engine) on page 403 for further information.
397
{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 287.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs.
When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service Publications Ordering Information on page 437. Owner Checks and Services on page 405 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 409 and Normal Maintenance Replacement Parts on page 411. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.
398
Scheduled Maintenance (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. When the change engine oil light comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system.
If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System (Gasoline Engine) on page 300 for information on the Engine Oil Life System and resetting the system. When the change engine oil light appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.
399
Maintenance I — Use Maintenance I if the change engine oil light comes on within 10 months since the vehicle was purchased or Maintenance II was performed.
Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil (Gasoline Engine) on page 297. Reset oil life system. See Engine Oil Life System (Gasoline Engine) on page 300. An Emission Control Service.
Lubricate chassis components. See footnote #.
Visually check for any leaks or damage. See footnote (j).
Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 302. See footnote (l).
Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 351 and “Tire Wear Inspection” in At Least Once a Month on page 406.
Inspect brake system. See footnote (a).
•
• •
•
•
•
• •
•
•
•
400
Scheduled Maintenance (cont’d) Service
Maintenance I Maintenance II
Check engine coolant and windshield washer fluid levels and add fluid as needed.
Perform any needed additional services. See “Additional Required Services” in this section.
•
•
Inspect suspension and steering components. See footnote (b).
Inspect engine cooling system. See footnote (c).
Inspect wiper blades. See footnote (d).
Inspect restraint system components. See footnote (e).
Lubricate body components. See footnote (f).
Check transmission fluid level and add fluid as needed.
Inspect shields, vehicles with GVWR above 10,000 lbs (4 536 kg) only. See footnote (g).
Inspect throttle system. See footnote (m).
•
•
• • • • • •
•
•
401
Additional Required Services (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services
75,000
25,000
(40 000)
50,000
(80 000)
(120 000)
•
•
•
•
•
•
•
•
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 302. Change automatic transmission fluid and filter (severe service). See footnote (h). Change automatic transmission fluid and filter (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service.
402
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
•
•
•
•
•
•
•
•
•
•
•
•
Additional Required Services (cont’d)
Service and Miles (Kilometers)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (n). Inspect evaporative control system. An Emission Control Service. See footnotes † and (k).
25,000
(40 000)
50,000
(80 000)
75,000
(120 000)
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
•
•
•
•
•
Maintenance Footnotes (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the
vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, kingpin bushings, steering linkage, and rear driveline center splines. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc.
403
(b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts, signs of wear, or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced.
404
Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood hinges, hood prop rod pivot, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, latches, locks, fuel door hinge, and any moving seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Vehicles with Gross Vehicle Weight Rating (GVWR) above 10,000 lbs (4 536 kg) only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable to vehicles sold in the United States and recommended for vehicles sold in Canada.
(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 306 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) Inspect system. Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve works properly, if equipped. Replace as needed.
(l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (m) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (n) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 409.
405
At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km) For vehicles with dual wheels, check dual wheel nut torque. For proper torque, see Capacities and Specifications on page 393.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil (Gasoline Engine) on page 297 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
406
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 306 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 348. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 360. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 351.
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. See Parking Brake on page 128. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking
Brake on page 128. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.
407
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
• To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. • The ignition should turn to LOCK only when
the shift lever is in PARK (P).
• The ignition key should come out only in LOCK. Contact your GM Goodwrench® dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
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Recommended Fluids and Lubricants This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine Oil
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil (Gasoline Engine) on page 297.
Usage
Fluid/Lubricant
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
Parking Brake Cable Guides
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 306. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
GM Optikleen® Washer Solvent.
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Power Steering
System
Automatic
Transmission
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.
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Fluid/Lubricant
Usage
Fluid/Lubricant
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or GC-LB (GM Part No. U.S. 1051344, in Canada 993037).
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) or equivalent meeting GM Specification 9986115.
Manual Transmission Fluid (GM Part No. U.S. 88861800, in Canada 88861801).
One-Piece
Propshaft Slip Yoke Spline, Two-Piece Propshaft Slip-in-Tube
Spline
Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 10953511) or lubricant meeting requirements of GM 9985830.
Hood Hinges
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Conditioning
Weatherstrip
Squeaks
Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).
Usage
Key Lock Cylinders
Chassis
Lubrication
Front Wheel
Bearings
Front and Rear Axle
Transfer Case
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Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained by your GM dealer.
Part
GM Part Number
ACDelco® Part Number
15153904
A1621C
Engine Air Cleaner/Filter
Engine Oil Filter
4300 V6
4800 V8, 5300 V8, 5300 V8 Flexible Fuel, 6000 V8
Spark Plugs
4300 V6
4800 V8, 5300 V8, 5300 V8 Flexible Fuel, 6000 V8
Wiper Blades 2 inches (56.0 cm)
25010792
89017524
12607234
12571164
15153642
PF47
PF48
41-993
41-985
—
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Engine Drive Belt Routing
V6 Engine
V8 Engine
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Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 396. Any additional information from Owner Checks and Services on page 405 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
413
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
414
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
415
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
416
Section 7
Customer Assistance Information
Customer Assistance and Information ....... 418
Customer Satisfaction Procedure ............... 418
Online Owner Center ................................. 421
Customer Assistance for Text
Telephone (TTY) Users .......................... 422
Customer Assistance Offices ..................... 422
GM Mobility Reimbursement Program ........ 423
Roadside Assistance Program ................... 424
Courtesy Transportation ............................. 427
Vehicle Data Collection and Event
Data Recorders ...................................... 430
Collision Damage Repair ........................... 431
Reporting Safety Defects ............................ 436
Reporting Safety Defects to the
United States Government ..................... 436
Reporting Safety Defects to the
Canadian Government ............................ 436
Reporting Safety Defects to
General Motors ...................................... 436
Service Publications Ordering
Information ............................................. 437
417
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, contact General Motors of Canada Customer Communication by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
• Dealership name and location. • Vehicle delivery date and present mileage.
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You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
When contacting GMC, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filling out a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
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STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you can call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by your Vehicle Identification Number (VIN).
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Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. • Keep track of your vehicle’s service history
and maintenance schedule.
• Find GM dealers for service nationwide. • Receive special promotions and privileges
only available to members.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as
address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile,
subscribe to E-News and use tools and forms with greater ease.
Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.
To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
421
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583)
(For Text Telephone devices (TTYs))
422
Roadside Assistance: 1-800-GMC-8782
(462-8782)
Fax Number: 313-381-0022
From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
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Roadside Assistance Program
In the U.S. call, 1-800-GMC-8782
(1-800-462-8782)
In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year
As the owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as
you drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. • Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
• Lock-out Service: To ensure security, the
driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km).
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• Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow.
• Flat Tire Change: Installation of your spare tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.
• Jump Start: No-start occurrences which
require a battery jump start will be covered at no charge.
• Dealer Locator Service: Information on the
dealer nearest your location.
• Trip Routing: Your Roadside Assistance
Representative can provide you with specific information regarding this feature.
• Trip Interruption Expense Benefits:
Your Roadside Assistance Representative can provide you with specific information regarding this feature.
Additional Services for Canadian Customers • Trip Routing Service: Upon Request,
Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We’ll make every attempt to send your personalized trip routing as quickly as possible, but it’s best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
425
• Trip Interruption Benefits and Assistance:
In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This benefit is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance.
• Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance.
426
In many instances, mechanical failures are covered under GMC’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home
telephone number.
• Telephone number of your location. • Location of the vehicle. • Model, year, color, and license plate number
of the vehicle.
• Odometer reading, Vehicle Identification
Number (VIN) and delivery date of the vehicle.
• Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call GMC Roadside Assistance: 1-800-462-8782, text telephone (TTY) users, call 1-888-889-2438. Canadian customers call 1-800-268-6800.
GMC and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. GMC and General Motors of Canada reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.
Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
427
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions.