2009 GMC Acadia Owners Manual

the vehicle’s warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain the vehicle’s battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-61.

Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.

Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers

and fusible thermal links. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. Fuses of the same amperage can be temporarily borrowed from another fuse location, if a fuse goes out. Replace the fuse as soon as you can.

Instrument Panel Fuse Block The instrument panel fuse block is located under the instrument panel on the passenger side of the vehicle. Pull down on the cover to access the fuse block.

Service and Appearance Care

5-89

Fuses AIRBAG Airbag

Usage

AMP

BCK/UP/

STOP

BCM

CNSTR/ VENT CTSY DR/LCK

DRL

DRL 2

Amplifier Back-up Lamp/Stoplamp Body Control Module

Canister Vent

Courtesy Door Locks Daytime Running Lamps GMC HID Only/ Rear Fog Lamps-China Only Display

DSPLY FRT/WSW Front Windshield Washer Heated/Cooling HTD/COOL Seats Heating, Ventilation and Air Conditioning

HVAC

SEAT

Usage

Fuses IADV/

Inadvertent PWR/LED Power LED INFOTMNT Infotainment LT/TRN/SIG Driver Side Turn

Signal Memory Seat Module Power Mirrors, Liftgate Release

Power Mode

MSM

PDM

PWR MODE

PWR/MIR Power Mirrors

RDO

Radio

REAR WPR Rear Wiper RT/TRN/SIG Passenger Side

SPARE SPARE

STR/WHL/

ILLUM

Turn Signal Spare Spare Steering Wheel Illumination

Fuse Side

5-90

Service and Appearance Care

Relays PWR/ WNDW PWR/

COLUMN L/GATE

LCK

Usage

Power Windows Relay Power Steering Column Relay Liftgate Relay Power Lock Relay

Underhood Fuse Block The underhood fuse block is located in the engine compartment, on the passenger side of the vehicle.

REAR/WSW Rear Window Washer Relay Power Unlock Relay Daytime Running Lamps 2 Relay

UNLCK

DRL2

DRL

LT/UNLCK Driver Side Unlock Relay Daytime Running Lamps Relay Spare

SPARE FRT/WSW Front Windshield

Washer Relay

Relay Side

Relays LT/PWR/

SEAT

RT/PWR/

SEAT

Usage

Driver Side Power Seat Relay Passenger Side Power Seat Relay

Lift the cover for access to the fuse/relay block. Notice: Spilling liquid on any electrical components on the vehicle may damage it. Always keep the covers on any electrical component. To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out.

Service and Appearance Care

5-91

Fuses

AWD

BATT 1
BATT 2
BATT 3

ECM

ECM 1

Usage

All-Wheel-Drive System Battery 1
Battery 2
Battery 3
Engine Control Module Engine Control Module 1

EMISSION 1 Emission 1
EMISSION 2 Emission 2

EVEN COILS FAN 1
FAN 2

Even Injector Coils

Cooling Fan 1
Cooling Fan 2

FOG LAMP Fog Lamps

FSCM

HORN

Fuel System Control Module Horn

HTD WASH Heated Windshield

Washer Fluid

Fuses

Usage

A/C

Air Conditioning Clutch

CLUTCH ABS MTR Antilock Braking System (ABS) Motor Adaptive Forward Lighting System

AFS

Fuses Usage AIRBAG Airbag System

AUX

POWER AUX VAC

PUMP

Auxiliary Power

Auxiliary Vacuum Pump

5-92

Service and Appearance Care

Usage

HVAC BLWR

Fuses HTD MIR Heated Outside Rearview Mirror Heating, Ventilation and Air Conditioning Blower Left High-Beam Headlamp Left Low-Beam Headlamp Left Parking Lamp Trailer Left Stoplamp and Turn Signal

LT HI BEAM LT LO BEAM LT PRK

LT TRLR STOP/TRN

ODD Odd Injector Coils COILS PCM IGN Powertrain Control

Module Ignition

PWR

L/GATE

Power Liftgate

PWR

Power Outlet

OUTLET REAR CAMERA Rear Camera

Usage

Fuses RR APO Rear Accessory RR DEFOG Rear Defogger RR HVAC Rear Climate

Power Outlet

RT HI BEAM RT LO BEAM RT PRK

Control System Right High-Beam Headlamp Right Low-Beam Headlamp Right Parking Lamp Trailer Right Stoplamp and Turn Signal

RT TRLR STOP/TRN RVC SNSR Regulated Voltage S/ROOF/ SUNSHADE Sunroof

Control Sensor

SPARE

Spare

Stop Lamps

(China Only) STRTR

Stop Lamps (China Only)

Starter

Fuses

TCM

TRANS TRLR BCK/UP

Usage Transmission Control Module Transmission Trailer Back-up Lamps

TRLR BRK Trailer Brake TRLR PRK

Trailer Parking Lamps

LAMP

TRLR PWR Trailer Power WPR/WSW Windshield

Wiper/Washer

Relays

Usage

A/C

CMPRSR CLTCH AUX VAC

PUMP CRNK FAN 1
FAN 2

Air Conditioning Compressor Clutch

Auxiliary Vacuum Pump Switched Power Cooling Fan 1
Cooling Fan 2

Service and Appearance Care

5-93

Relays

Usage RR DEFOG Rear Window Defogger Trailer Right Stoplamp and Turn Signal Lamp

RT TRLR STOP/TRN

Stop Lamps (China Only)

Stop Lamps

(China Only) TRLR BCK/UP

Trailer Back-up Lamps WPR Windshield Wiper WPR HI Windshield Wiper

High Speed

Relays FAN 3

Usage Cooling Fan 3

HID/LO BEAM

FOG LAMP Fog Lamps HI BEAM High-Beam Headlamps High Intensity Discharge (HID) Low-Beam Headlamps Horn Ignition Main Trailer Left Stoplamp and Turn Signal Lamp

LT TRLR STOP/TRN

HORN

IGN

PRK LAMP Park Lamp PWR/TRN Powertrain

5-94

Service and Appearance Care

Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.

Application

Air Conditioning Refrigerant R134a

Capacities

English

Metric

For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more

information.

Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid* Wheel Nut Torque *See Automatic Transmission Fluid on page 5-18 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

11.4 qt 5.5 qt 22.0 gal 5.3 qt 140 lb ft

10.8 L 5.2 L 83.3 L 5.0 L 190 Y

Engine

3.6L V6 Engine

VIN Code

Transmission

Automatic

Spark Plug Gap 0.043 in (1.10 mm)

Engine Specifications

Maintenance Schedule

Maintenance Schedule Introduction ..........................6-1
Maintenance Requirements .....6-1
Your Vehicle and the Environment ........................6-1
Using the Maintenance Schedule ............................6-2
Scheduled Maintenance .........6-3
Additional Required Services ....6-6
Maintenance Footnotes ..........6-7
Owner Checks and Services ....6-9
At Each Fuel Fill ...................6-9
At Least Once a Month ..........6-9
At Least Once a Year ..........6-10
Recommended Fluids and Lubricants .........................6-12
Maintenance Replacement Parts ................................6-14
Engine Drive Belt Routing .....6-15
Maintenance Record ............6-16

Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended.

Have you purchased the GM Protection Plan? The Plan supplements the vehicle warranties. See the Warranty and Owner Assistance booklet or your dealer/retailer for details.

Maintenance Schedule

6-1

Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty.

Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from the vehicle.

6-2

Maintenance Schedule

To help protect the environment, and to keep the vehicle in good condition, be sure to maintain the vehicle properly.

Using the Maintenance Schedule We want to help keep this vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use the vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive.

If you have any questions on how to keep the vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that:

carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 4-16. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.

The services in Scheduled Maintenance on page 6-3 should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.

{ CAUTION

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.

Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, have your dealer/retailer do these jobs. When you go to your dealer/retailer for service, trained and supported service technicians will perform the work using genuine parts.

(cid:129) (cid:129) (cid:129) To purchase service information, see Service Publications Ordering Information on page 7-15. Owner Checks and Services on page 6-9 tells what should be checked, when to check it, and what can easily be done to help keep the vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-14. When the vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.

Scheduled Maintenance When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle. Have the vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if driving under the best conditions, the engine oil life system might not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, service the vehicle within 3,000 miles (5 000 km) since the last service. Remember to reset

Maintenance Schedule

6-3

the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-15 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that the first service be Maintenance I, the second service be Maintenance II, and then alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.

6-4

Maintenance Schedule

Maintenance I — Use Maintenance I if the CHANGE ENGINE OIL SOON message displays within 10 months since the vehicle was purchased or Maintenance II was performed.

Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the

Scheduled Maintenance

message displays 10 months or more since the last service or if the message has not come on at all for one year.

Service

Maintenance I Maintenance II

Change engine oil and filter. See Engine Oil on page 5-13. Reset oil life system. See Engine Oil Life System on page 5-15. An Emission Control Service.

Visually check for any leaks or damage. See footnote (g).

Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-17. See footnote (l).

Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-50 and “Tire Wear Inspection” in At Least Once a Month on page 6-9.

•

•

•

•

•

•

•

Maintenance Schedule

6-5

Scheduled Maintenance (cont’d)

Service

Maintenance I Maintenance II

Inspect brake system. See footnote (a).

Check engine coolant and windshield washer fluid levels and add fluid as needed.

Perform any needed additional services. See “Additional Required Services” in this section.

Inspect suspension and steering components. See footnote (b).

•

•

•

Inspect engine cooling system. See footnote (c).

Inspect wiper blades. See footnote (d).

Inspect restraint system components. See footnote (e).

Lubricate body components. See footnote (f).

Inspect throttle system. See footnote (j).

•

•

•

• • • • • •

6-6

Maintenance Schedule

Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.

Additional Required Services 75,000

25,000
(40 000)

50,000
(80 000)

(120 000)

•

•

•

•

•

•

•

•

•

Service and Miles (Kilometers)

Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-17. Change automatic transmission fluid (severe service). See footnote (h). Change automatic transmission fluid (normal service). All-wheel-drive vehicles: Change transfer case fluid (severe service). See footnote (m). All-wheel-drive vehicles: Change transfer case fluid (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service.

100,000
(160 000)

125,000
(200 000)

150,000
(240 000)

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Additional Required Services (cont’d)

Maintenance Schedule

6-7

25,000
(40 000)

50,000
(80 000)

75,000

(120 000)

100,000
(160 000)

125,000
(200 000)

150,000
(240 000)

•

•

(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.

(d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-36 and Windshield, Backglass, and Wiper Blades on page 5-84 for more information.

Service and Miles (Kilometers)

Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (k).

Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

6-8

Maintenance Schedule

(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-63. (f) Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed.

(h) Change automatic transmission fluid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer

towing.

− Uses such as found in taxi, police,

or delivery service.

(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-19 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any

components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (k) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. (l) If driving regularly under dusty conditions, inspect the filter at each engine oil change. (m) Change transfer case fluid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where

the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer

towing.

− Uses such as found in taxi, police, or delivery service.

Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/ retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.

At Each Fuel Fill It is important to perform these underhood checks at each fuel fill.

Maintenance Schedule

6-9

At Least Once a Month Tire Inflation Check Inspect the vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire, if the vehicle has one. See Inflation - Tire Pressure on page 5-43. If the vehicle has a spare tire, check to make sure it is stored securely. See Changing a Flat Tire on page 5-66.

Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-50.

It is important to check

Engine Oil Level Check Notice: the engine oil regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-19. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.

6-10

Maintenance Schedule

At Least Once a Year Starter Switch Check { CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be

sure there is enough room around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-27. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/ retailer for service.

Automatic Transmission Shift Lock Control System Check

{ CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be

sure there is enough room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake.

See Parking Brake on page 2-27. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the

ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position.

The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF.

Contact your dealer/retailer if service is required.

(cid:129) (cid:129) Parking Brake and Automatic Transmission P (Park) Mechanism Check

{ CAUTION

When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.

Contact your dealer/retailer if service is required.

Maintenance Schedule

6-11

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Tire Sealant and Compressor Kit If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit at least once a year. See your dealer/retailer for a replacement canister.

(cid:129) (cid:129) 6-12

Maintenance Schedule

Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.

Usage

Engine Oil

Engine Coolant

Hydraulic Brake System

Windshield Washer

Power Steering System

Automatic Transmission

Fluid/Lubricant

Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-19.

DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Optikleen® Washer Solvent.

GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.

Maintenance Schedule

6-13

Usage

Key Lock Cylinders

Fluid/Lubricant

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).

Carrier Assembly — Differential (Rear Drive Module) and Transfer

Case (Power Transfer Unit)

SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Specification 9986115.

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and

Release Pawl

Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Hood and Door Hinges and

Rear Folding Seat

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).

Weatherstrip Conditioning

Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).

6-14

Maintenance Schedule

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.

Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Wiper Blades

Driver – 24.6 in (62.5 cm) Passenger – 20.8 in (53.0 cm) Rear – 11.6 in (30.0 cm)

15278634
89017524
12611882

15254805
15254804
15276259

—

PF48
41-107

— — —

Engine Drive Belt Routing 3.6L V6 Engine

Maintenance Schedule

6-15

6-16

Maintenance Schedule

Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-1. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.

Date

Odometer Reading

Serviced By

Maintenance Record Maintenance I or Maintenance II

Services Performed

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

Maintenance Schedule

6-17

6-18

Maintenance Schedule

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

Customer Assistance Information

7-1

Reporting Safety Defects Reporting Safety Defects to the United States Government ......................7-14
Reporting Safety Defects to the Canadian Government ....7-14
Reporting Safety Defects to General Motors ..................7-14
Service Publications Ordering Information ...........7-15

Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy .............................7-16
Event Data Recorders ..........7-16
OnStar® .............................7-17
Navigation System ...............7-17
Radio Frequency Identification (RFID) ............7-17

Customer Assistance Information

Customer Assistance and Information Customer Satisfaction Procedure ...........................7-1
Online Owner Center .............7-3
Customer Assistance for Text Telephone (TTY) Users .................................7-4
Customer Assistance Offices ....7-5
GM Mobility Reimbursement Program .............................7-5
Roadside Assistance Program .............................7-6
Scheduling Service Appointments ......................7-8
Courtesy Transportation .........7-9
Collision Damage Repair ......7-10

Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

7-2

Customer Assistance Information

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the GMC Consumer Relations Manager at 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, call General Motors of Canada Customer Communication at 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number

(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present

mileage.

When contacting GMC, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filling out a court action, use of the program is free of charge and your

case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

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For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).

Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/gmc Information and services customized for your specific vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty

information, and more

(cid:129) Online service and maintenance

records Find GMC dealers for service nationwide

(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your specific

vehicle

(cid:129) OnStar® and GM Cardmember Services Earnings summaries

STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.

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Customer Assistance Information

Other Helpful Links: GMC — www.gmc.com GMC Merchandise — www.gmccollection.com Help Center — www.gmc.com/helpcenter

FAQ

(cid:129) Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.

Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save

information on vehicles and current offers in your area. (cid:129) My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers.

(cid:129) My Driveway: Access quick links

to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

(cid:129) My Preferences: Manage your profile and use tools and forms with greater ease.

To sign up, visit the My GM Canada section within www.gm.ca.

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.)

(cid:129) Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to:

United States GMC Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com 1-800-GMC-8782 (462-8782) 1-800-GMC-8583 (462-8583) (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 (462-8782) From Puerto Rico 1-800-496-9992 (English) 1-800-496-9993 (Spanish) U.S. Virgin Islands: 1-800-496-9994

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Canada General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
All Overseas Locations Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program

This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/ scooter lift.

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Customer Assistance Information

The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.

Roadside Assistance Program For U.S. purchased vehicles, call 1-800-GMC-8782 (1-800-462-8782); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.

Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and

home telephone number Telephone number of your location Location of the vehicle

(cid:129) Model, year, color, and license

plate number of the vehicle (cid:129) Odometer reading, Vehicle

Identification Number (VIN), and delivery date of the vehicle (cid:129) Description of the problem

Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. GMC and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. GMC and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

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Services Provided (cid:129) Emergency Fuel Delivery:

Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.

(cid:129) Emergency Tow From a Public

Road or Highway: Tow to the nearest GMC dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow.

Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.

(cid:129) Battery Jump Start: Service is

provided to jump start a dead battery. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery.

Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car. Services Not Included in Roadside Assistance

Impound towing caused by violation of any laws. Legal fines.

(cid:129) Mounting, dismounting or

changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.

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Customer Assistance Information

Services Specific to Canadian Purchased Vehicles

Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Limit of six requests per year. Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders.

Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment. (cid:129) Alternative Service: If

assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.

Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.

(cid:129) (cid:129) (cid:129) (cid:129) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

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Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area.

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.

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Customer Assistance Information

Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental.

Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions.

Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.

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Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in

subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.

Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.

Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms.

Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.

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Customer Assistance Information

If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.

(cid:129) Remove any valuables from your

vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.

If a Crash Occurs Here is what to do if you are involved in a crash. (cid:129) Check to make sure that you are

all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.

(cid:129) Give only the necessary and

requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action.

(cid:129) Gather the important information

you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police