Map Preferences Breadcrumbs displays your vehicle’s previously traveled route with white dots. Turn this feature ON or OFF. Turn List Format allows you to choose to have the system display your turn list Top to Bottom or Bottom to Top. Parking POI Notification sets the automatic parking points of interest notification. Turn this feature ON or OFF. When parking points of interest notification is on, the icons display on the map when you get close to your destination. This may not be very useful in dense areas, and may clutter the map when other points of interest display. Route Preferences Preferred Route allows you to choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination. Always Use Preferred Route bypasses route selection in destination programming. The system only calculates one route based on the preferred route setting. Eco Time Penalty allows you to select a low, medium or high cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Avoid features allows you to choose to have the system avoid freeways, toll roads, ferries and car trains when planning your route. Turn these features ON or OFF. Use HOV Lanes allows you to choose to have the system use high-occupancy vehicle lanes, if available, when planning your route.
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Navigation Preferences Guidance Prompts allows you to choose to have the system use Voice & Tones or Tone Only on your programmed route. Auto - Fill State/Province allows you have the system automatically fill in the state and province based on the information already entered into the system. Turn this feature ON or OFF. Traffic Preferences Avoid Traffic Problems allows you to choose how you want the system to handle traffic problems along your route. • Automatic: Have the system reroute you to avoid traffic incidents
that develop and impact the current route. The system does not provide a traffic alert notification.
• Manual: Have the system always provide a traffic alert notification for traffic incidents along the planned route. You have a choice to accept or ignore the notification before making the route deviation.
Traffic Alert Notification allows you to choose have the system display traffic alert notifications. Other traffic alert features allows you to turn on certain, or all, traffic icons on the map such as road work, incident, accidents and closed roads. Scroll down to view all the different types of alerts. Turn these features ON or OFF. Avoid Areas Avoid Areas allows you to choose areas which you want the system to avoid when calculating a route for you. Press Add to program an entry. Once you make a selection, the system tries to avoid the area(s) if possible for all routes. To delete a selection, choose the listing on the screen. When the screen changes to Avoid Areas Edit, you can press Delete at the bottom right of the screen.
Map Mode Press the green bar in the upper right area of the touchscreen to view map mode. Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks (when available). 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints, and railways.
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3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies, and improves with updated map releases.
Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up, and 3D.
Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is available for map scales up to 2.5 miles (4 kilometers). The system remembers this setting for larger map scales, but shows the map in North up only. If
the scale returns below this level, the system restores Heading up.
North up (2D map) always shows the northern direction to be upward on the screen.
3D map mode provides an elevated perspective of the map. This
viewing angle can be adjusted and the map can be rotated 180
degrees by touching the map twice, and then dragging your finger
along the shaded bar with arrows at the bottom of the map.
View switches between full map, street list and exit view in route guidance. Menu displays a pop-up box that allows direct access to navigation settings, View/Edit Route, Sirius Travel Link, Guidance Mute and Cancel Route.
is active.
Press the speaker button on the map to mute route guidance. When the light on the button illuminates, the feature is on. The speaker button appears on the map only when route guidance
Re-center the map by pressing this icon whenever you scroll the map away from your vehicle’s current location.
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Auto Zoom Press the green bar to access map mode, then select the + or - zoom button to bring up the zoom level and Auto buttons on the touchscreen. When you press Auto, Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale. The map zoom level then synchronizes with vehicle speed. The slower your vehicle is traveling, the farther in the map zooms in; the faster your vehicle is traveling, the farther the map zooms out. To turn the feature off, just press the + or - button again. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. Map Icons
Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode.
Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in a window on the top center part of the screen.
Address book entry default icon(s) indicates the location on the map of an address book entry. This is the default symbol shown after the entry has been stored to the Address Book by any method other than the map. You can select from any of the
22 icons available. You can use each icon more than once.
Home indicates the location on the map currently stored as the home position. You can only save one address from the Address Book as your Home entry. You cannot change this icon.
POI (Point Of Interest) icons indicate locations of any point of interest categories you choose to display on the map. You can choose to display three point of interest categories on the map at one time.
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Starting point indicates the starting point of a planned route.
Waypoints indicates the location of a waypoint on the map. The number inside the circle is different for each waypoint and represents the position of the waypoint in the route list.
Destination symbol indicates the ending point of a planned route.
Next maneuver point indicates the location of the next turn on the planned route.
No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access.
Quick-touch Buttons When in map mode, touch anywhere on the map display to access more features. Set as Dest Touch this button to select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then touch Set as Dest. Set as Waypoint Touch this button to set the current location as a waypoint. Save to Favorites Touch this button to save the current location to your favorites. POI Icons Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. Turn these ON or OFF. Cancel Route Touch this button to cancel the active route.
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View/Edit Route Access these features when a route is active: • View Route • Edit Destination/Waypoints • Edit Turn List • Detour • Edit Route Preferences • Edit Traffic Preferences • Cancel Route. Nokia is the digital map provider for the navigation application. If you find map data errors, you may report them directly to Nokia by going to http://mapreporter.navteq.com. Nokia evaluates all reported map errors and responds with the result of their investigation by e-mail.
Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-866-4NAVTEQ (1-866-462-8837) (in Mexico, call 01-800-557-5539) or going to www.navigation.com/sync. You need to specify the make and model of your vehicle to determine if there is an update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the steering wheel control. After the tone, say any of the following commands:
Navigation system voice commands
“Cancel next waypoint”1
“Navigation”3
“Cancel route”1
“Destination”2
“Navigation voice volume decrease”1
“Navigation voice volume increase”1
“Destination
“Destination
“Destination favorites”
“Destination home”
“Destination intersection”
“Destination nearest category>”
“Destination nearest POI”
“Destination play nametags”
“Repeat instruction”
“Show 3D”
“Show heading up”
“Show map”
“Show north up”
“Show route”1
“Show turn list”1
“Voice guidance off”
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Navigation system voice commands
“Destination POI”
“Destination POI category”
“Destination previous destination”
“Destination street address”
“Detour”1
“Voice guidance on”
“Where am I?”
“Zoom in”
“Zoom out”
“Help”
1This command is only available when a navigation route is active.
2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
“DESTINATION”
“ “ “Favorites”
“Home”
“Intersection”
“Nearest “Nearest POI”
“Play nametags”
“POI category”
“Previous destination”
“Street address”
“Help”
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“NAVIGATION”
“Destination”*
“Zoom city”
“Zoom country”
“Zoom in minimum”
“Zoom out maximum”
“Zoom province”
“Zoom state”
“Zoom street”
“Zoom to “Help”
*If you have said, “Destination”, you may say any of the commands in the
Destination chart.
One-shot Destination Street Address
When you say either “Navigation destination street address” or
“Destination street address”, the system asks you to say the full address.
The system displays an example on-screen. You can then speak the
address naturally, such as “One two three four Main Street, Anytown”.
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TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue
There is excessive
background noise
during a phone
call.
During a call, I can
hear the other
person but they
cannot hear me.
SYNC is not able
to download my
phonebook.
Possible
cause(s)
The audio control
settings on your
phone may be
affecting SYNC
performance.
Possible phone
malfunction.
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction.
Limitations on
your phone’s
capability.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.
Possible solution(s)
Review your phone’s user guide
regarding audio adjustments.
Try turning off the device,
resetting the device, removing the
device’s battery, then trying again.
• Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone feature
available on the website.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
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Phone issues
Issue
I am having
trouble connecting
my phone to
SYNC.
Possible
cause(s)
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction.
Text messaging is
not working on
SYNC.
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction.
Possible solution(s)
• Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device’s software
firmware.
• Turn off the Auto phonebook
download setting.
• Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
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USB and media issues
Possible
cause(s)
Possible device
malfunction.
Possible solution(s)
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Make sure you are using the
manufacturer’s cable.
• Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
• Make sure that the device does
not have an auto-install program
or active security settings.
Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Make sure the device is
connected to SYNC and that you
have pressed play on your device.
• Make sure that all song details
are populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
Issue
I am having
trouble connecting
my device.
SYNC does not
recognize my
device when I turn
on the car.
Bluetooth audio
does not stream.
SYNC does not
recognize music
that is on my
device.
This is a device
limitation.
• This is a
phone-dependent
feature, OR
• The device is
not connected.
• Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play.
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Vehicle Health Report and SYNC Services (Traffic, Directions and
Information) issues
Issue
I received a text
that the Vehicle
Health Report is
not activated.
I am unable to
retrieve the report
on the website, or
I receive a system
error.
I am unable to
submit a report.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.
Possible
cause(s)
• Your account
may not be
activated on the
website, OR
• You may have
the wrong VIN
(vehicle
identification
number) listed.
The preferred
dealer information
did not load
correctly.
• This could be
due to your
phone’s
compatibility, OR
• Bad signal
strength, OR
• Your phone may
not be activated
on the website.
• The phone in
use is not
activated, OR
• Your phone has
ID blocker active.
Possible solution(s)
• This is a free feature, but you
must first register online to use it.
• Make sure that your VIN is
correctly listed in your account.
When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
• Update your mobile number in
your account on the website.
• Make sure you have full signal
strength and that your Bluetooth
volume level has been turned up.
• Try deleting your phone and
performing a clean pairing.
• This is a free feature, but you
must first register online to use it.
• Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
• Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
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Issue
SYNC does not
understand what I
am saying.
SYNC does not
understand the
name of a song or
artist.
Possible solution(s)
Voice command issues
Possible
cause(s)
• You may be
using the wrong
voice commands,
OR• You may be
speaking too soon
or at the wrong
time.
• You may be
using the wrong
voice commands,
OR• You may not be
saying the name
exactly as it is
saved, OR
• The system may
not be reading the
name the same
way you are saying
it.
• Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
• Be aware that the microphone
for SYNC is either in your rear
view mirror or in the headliner
just above the windshield.
• Review the media voice
commands at the beginning of the
media section.
• Say the song or artist exactly as
listed. If you say, “Play Artist
Prince”, the system does not play
music by Prince and the
Revolution or Prince and the New
Power Generation.
• Make sure you are saying the
complete title, such as “California
remix featuring Jennifer Nettles”.
• If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
• Do not use special characters in
the title as the system does not
recognize them.
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Issue
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.
Possible solution(s)
Voice command issues
Possible
cause(s)
• You may be
using the wrong
voice commands,
OR• You may not be
saying the name
exactly as it is
saved, OR
• Contacts in your
phonebook may be
very short and
similar, or they
may contain
special characters,
OR• Your phonebook
contacts may be
saved in CAPS.
• Review the phone voice
commands at the beginning of the
phone section.
• Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe Wilson”.
• The system works better if you
list full names, such as “Joe
Wilson” rather than “Joe”.
• Do not use special characters
such as 123 or ICE, as the system
does not recognize them.
• If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.
MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be
performed if the function of a SYNC feature is lost. This reset is
intended to restore functionality and will not erase any information
previously stored in the system (such as paired devices, phonebook,
call history, text messages, or user settings). To perform a System
Reset, press and hold the Seek Up (>>) button while pressing and
holding the Radio Power button. After approximately 5 seconds the
screen will go black. Allow a 1-2 minutes for the system reset to
complete. You may then resume using the SYNC system.
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GENERAL INFORMATION
SYNC® End User License Agreement (EULA)
• You have acquired a device (“DEVICE”) that includes software
licensed by Ford Motor Company and its affiliates (“FORD MOTOR
COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those
installed software products of MS origin, as well as associated media,
printed materials, and “online” or electronic documentation (“MS
SOFTWARE”) are protected by international intellectual property laws
and treaties. The MS SOFTWARE is licensed, not sold. All rights
reserved.
• The MS SOFTWARE may interface with and/or communicate with, or
may be later upgraded to interface with and/or communicate with
additional software and/or systems provided by FORD MOTOR
COMPANY. The additional software and systems of FORD MOTOR
COMPANY origin, as well as associated media, printed materials, and
“online” or electronic documentation (“FORD SOFTWARE”) are
protected by international intellectual property laws and treaties. The
FORD SOFTWARE is licensed, not sold. All rights reserved.
• The MS SOFTWARE and/or FORD SOFTWARE may interface with
and/or communicate with, or may be later upgraded to interface with
and/or communicate with additional software and/or systems provided by
third party software and service suppliers. The additional software and
services of third party origin, as well as associated media, printed
materials, and “online” or electronic documentation (“THIRD PARTY
SOFTWARE”) are protected by international intellectual property laws
and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All
rights reserved.
• The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY
SOFTWARE hereinafter collectively and individually will be referred to as
⬙SOFTWARE.⬙
IF YOU DO NOT AGREE TO THIS END USER LICENSE
AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING
BUT NOT LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This EULA grants you the
following license:
• You may use the SOFTWARE as installed on the DEVICE and as
otherwise interfacing with systems and/or services provide by or
through FORD MOTOR COMPANY or its third party software and
service providers.
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DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
• Speech Recognition: If the SOFTWARE includes speech recognition
component(s), you should understand that speech recognition is an
inherently statistical process and that recognition errors are inherent
in the process. Neither FORD MOTOR COMPANY nor its suppliers
shall be liable for any damages arising out of errors in the speech
recognition process.
• Limitations on Reverse Engineering, Decompilation and
Disassembly: You may not reverse engineer, decompile, or
disassemble nor permit others to reverse engineer, decompile or
disassemble the SOFTWARE, except and only to the extent that such
activity is expressly permitted by applicable law notwithstanding this
limitation.
• Limitations on Distributing, Copying, Modifying and Creating
Derivative Works: You may not distribute, copy, make modifications
to or create derivative works based on the SOFTWARE, except and
only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
• Single EULA: The end user documentation for the DEVICE and
related systems and services may contain multiple EULAs, such as
multiple translations and/or multiple media versions (e.g., in the user
documentation and in the software). Even if you receive multiple
EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
• SOFTWARE Transfer: You may permanently transfer your rights
under this EULA only as part of a sale or transfer of the DEVICE,
provided you retain no copies, you transfer all of the SOFTWARE
(including all component parts, the media and printed materials, any
upgrades, and, if applicable, the Certificate(s) of Authenticity), and
the recipient agrees to the terms of this EULA. If the SOFTWARE is
an upgrade, any transfer must include all prior versions of the
SOFTWARE.
• Termination: Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
• Security Updates/Digital Rights Management: Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
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SOFTWARE’s ability to use WMDRM to play or copy protected
content. This action does not affect unprotected content. When your
DEVICE downloads licenses for protected content, you agree that
Microsoft may include a revocation list with the licenses. Content
owners may require you to upgrade the SOFTWARE on your DEVICE
to access their content. If you decline an upgrade, you will not be able
to access content that requires the upgrade.
• Consent to Use of Data: You agree that MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party software and systems suppliers,
their affiliates and/or their designated agent may collect and use
technical information gathered in any manner as part of product
support services related to the SOFTWARE or related services. MS,
Microsoft Corporation, FORD MOTOR COMPANY, third party software
and services suppliers, their affiliates and/or their designated agent
may use this information solely to improve their products or to
provide customized services or technologies to you. MS, Microsoft
Corporation, FORD MOTOR COMPANY, third party software and
systems suppliers, their affiliates and/or their designated agent may
disclose this information to others, but not in a form that personally
identifies you.
• Internet-Based Services Components: The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that MS, Microsoft
Corporation, FORD MOTOR COMPANY, third party software and
service suppliers, their affiliates and/or their designated agent may
automatically check the version of the SOFTWARE and/or its
components that you are utilizing and may provide upgrades or
supplements to the SOFTWARE that may be automatically
downloaded to your DEVICE.
• Additional Software/Services: The SOFTWARE may permit FORD
MOTOR COMPANY, third party software and service suppliers, MS,
Microsoft Corporation, their affiliates and/or their designated agent to
provide or make available to you SOFTWARE updates, supplements,
add-on components, or Internet-based services components of the
SOFTWARE after the date you obtain your initial copy of the
SOFTWARE (“Supplemental Components”).
If FORD MOTOR COMPANY or third party software and services
suppliers provide or make available to you Supplemental Components
and no other EULA terms are provided along with the Supplemental
Components, then the terms of this EULA shall apply.
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If MS, Microsoft Corporation, their affiliates and/or their designated agent
make available Supplemental Components, and no other EULA terms are
provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
• Links to Third Party Sites: The MS SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
• Obligation to Drive Responsibly: You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided
by FORD MOTOR COMPANY separate from the DEVICE on media such
as a ROM chip, CD ROM disk(s) or via web download or other means,
and is labeled “For Upgrade Purposes Only” or ⬙For Recovery Purposes
Only⬙ you may install one (1) copy of such SOFTWARE onto the
DEVICE as a replacement copy for the existing SOFTWARE, and use it
in accordance with this EULA, including any additional EULA terms
accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
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suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
property rights in and to the content which may be accessed through use
of the SOFTWARE is the property of the respective content owner and
may be protected by applicable copyright or other intellectual property
laws and treaties. This EULA grants you no rights to use such content.
All rights not specifically granted under this EULA are reserved by MS,
Microsoft Corporation, FORD MOTOR COMPANY, third party software
and service providers, their affiliates and suppliers. Use of any on-line
services which may be accessed through the SOFTWARE may be
governed by the respective terms of use relating to such services. If this
SOFTWARE contains documentation that is provided only in electronic
form, you may print one copy of such electronic documentation.
EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is
subject to U.S. and European Union export jurisdiction. You agree to
comply with all applicable international and national laws that apply to
the SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by U.S.
and other governments. For additional information, see
http://www.microsoft.com/exporting/.
TRADEMARKS: This EULA does not grant you any rights in connection
with any trademarks or service marks of FORD MOTOR COMPANY, MS,
Microsoft Corporation, third party software or service providers, their
affiliates or suppliers.
PRODUCT SUPPORT: Product support for the SOFTWARE is not
provided by MS, its parent corporation Microsoft Corporation, or their
affiliates or subsidiaries. For product support, please refer to FORD
MOTOR COMPANY instructions provided in the documentation for the
DEVICE. Should you have any questions concerning this EULA, or if you
desire to contact FORD MOTOR COMPANY for any other reason, please
refer to the address provided in the documentation for the DEVICE.
No Liability for Certain Damages: EXCEPT AS PROHIBITED BY
LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR
SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF
THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL
MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE
LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED
FIFTY DOLLARS (U.S.$250.00).
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End user notice
Microsoft® Windows® Mobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING: Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
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General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
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Let Your Judgment Prevail
Any navigation features are provided only as an aid. Make your driving
decisions based on your observations of local conditions and existing
traffic regulations. Any such feature is not a substitute for your personal
judgment. Any route suggestions made by this system should never
replace any local traffic regulations or your personal judgment or
knowledge of safe driving practices.
Route Safety
Do not follow the route suggestions if doing so would result in an unsafe
or illegal maneuver, if you would be placed in an unsafe situation, or if
you would be directed into an area that you consider unsafe. The driver
is ultimately responsible for the safe operation of the vehicle and
therefore, must evaluate whether it is safe to follow the suggested
directions.
Potential Map Inaccuracy
Maps used by this system may be inaccurate because of changes in
roads, traffic controls or driving conditions. Always use good judgment
and common sense when following the suggested routes.
Emergency Services
Do not rely on any navigation features included in the system to route
you to emergency services. Ask local authorities or an emergency
services operator for these locations. Not all emergency services such as
police, fire stations, hospitals and clinics are likely to be contained in the
map database for such navigation features.
TeleNav Software End User License Agreement
Please read these terms and conditions carefully before you use the
Telenav Software. Your use of the Telenav Software indicates that
you accept these terms and conditions. If you do not accept these
terms and conditions, do not break the seal of the package, launch,
or otherwise use the Telenav Software.
These terms and conditions represent the agreement (“Agreement”)
between you and Telenav, Inc. (“Telenav”) with respect to the Telenav
Software (including upgrades, modifications, or additions thereto)
(collectively “Telenav Software”). All references herein to “you” and
“your” means you, your employees, agents, and contractors, and any
other entity on whose behalf you accept these terms and conditions, all
of whom shall also be bound by this Agreement. Additionally, all of your
account information, as well as other payment and personal information
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provided by you to Telenav (directly or through the use of the Telenav
Software, is subject to Telenav’s privacy policy located at
http://www.telenav.com.
Telenav may revise this Agreement and the privacy policy at any time,
with or without notice to you. You agree to visit http://www.telenav.com
from time to time to review the then current version of this Agreement
and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention to the Telenav Software may
pose a risk of injury or death to you and others in situations that
otherwise require your undivided attention, and you therefore agree to
comply with the following when using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely; (b) use your own personal
judgment while driving. If you feel that a route suggested by the Telenav
Software instructs you to perform an unsafe or illegal maneuver, places
you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the Telenav Software, unless your
vehicle is stationary and parked; (d) do not use the Telenav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
Telenav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
You agree to indemnify and hold Telenav harmless against all claims
resulting from any dangerous or otherwise inappropriate use of the
Telenav Software in any moving vehicle, including as a result of your
failure to comply with the directions above.
2. Account Information
You agree: (a) when registering the Telenav Software, to provide Telenav
with true, accurate, current, and complete information about yourself,
and (b) to inform Telenav promptly of any changes to such information,
and to keep it true, accurate, current and complete.
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3. Software License
Subject to your compliance with the terms of this Agreement, Telenav
hereby grants to you a personal, non-exclusive, non-transferable license
(except as expressly permitted below in connection with your permanent
transfer of the Telenav Software license), without the right to sublicense,
to use the Telenav Software (in object code form only) in order to access
and use the Telenav Software. This license shall terminate upon any
termination or expiration of this Agreement. You agree that you will use
the Telenav Software only for your personal business or leisure purposes,
and not to provide commercial navigation services to other parties.
3.1 License limitations
You agree not to do any of the following: (a) reverse engineer,
decompile, disassemble, translate, modify, alter or otherwise change the
Telenav Software or any part thereof; (b) attempt to derive the source
code, audio library or structure of the Telenav Software without the prior
express written consent of Telenav; (c) remove from the Telenav
Software, or alter, any of Telenav’s or its suppliers’ trademarks, trade
names, logos, patent or copyright notices, or other notices or markings;
(d) distribute, sublicense or otherwise transfer the Telenav Software to
others, except as part of your permanent transfer of the Telenav
Software; or (e) use the Telenav Software in any manner that (i)
infringes the intellectual property or proprietary rights, rights of publicity
or privacy or other rights of any party, (ii) violates any law, statute,
ordinance or regulation, including but not limited to laws and regulations
related to spamming, privacy, consumer and child protection, obscenity
or defamation, or (iii) is harmful, threatening, abusive, harassing,
tortuous, defamatory, vulgar, obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or otherwise permit unauthorized
access by third parties to the Telenav Software without advanced written
permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant to applicable law, in no event
will Telenav, its licensors and suppliers, or agents or employees of any of
the foregoing, be liable for any decision made or action taken by you or
anyone else in reliance on the information provided by the Telenav
Software. Telenav also does not warrant the accuracy of the map or
other data used for the Telenav Software. Such data may not always
reflect reality due to, among other things, road closures, construction,
weather, new roads and other changing conditions. You are responsible
for the entire risk arising out of your use of the Telenav Software. For
example but without limitation, you agree not to rely on the Telenav
Software for critical navigation in areas where the well-being or survival
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of you or others is dependent on the accuracy of navigation, as the maps
or functionality of the Telenav Software are not intended to support such
high risk applications, especially in more remote geographical areas.
TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES
IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER
STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES
WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE
AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO
THE TELENAV SOFTWARE. Certain jurisdictions do not permit the
disclaimer of certain warranties, so this limitation may not apply to you.
5. Limitation of Liability
TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND
SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY
DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO,
DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR
ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF
THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE,
EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR
ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR
GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF
TELENAV AND OF ALL OF TELENAV’S SUPPLIERS SHALL BE
LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
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6. Arbitration and Governing Law
You agree that any dispute, claim or controversy arising out of or relating
to this Agreement or the Telenav Software shall be settled by
independent arbitration involving a neutral arbitrator and administered
by the American Arbitration Association in the County of Santa Clara,
California. The arbitrator shall apply the Commercial Arbitration Rules of
the American Arbitration Association, and the judgment upon the award
rendered by the arbitrator may be entered by any court having
jurisdiction. Note that there is no judge or jury in an arbitration
proceeding and the decision of the arbitrator shall be binding upon both
parties. You expressly agree to waive your right to a jury trial.
This Agreement and performance hereunder will be governed by and
construed in accordance with the laws of the State of California, without
giving effect to its conflict of laws provisions. To the extent judicial
action is necessary in connection with the binding arbitration, both
Telenav and you agree to submit to the exclusive jurisdiction of the
courts of the County of Santa Clara, California. The United Nations
Convention on Contracts for the International Sale of Goods shall not
apply.
7. Assignment
You may not resell, assign, or transfer this Agreement or any of your
rights or obligations, except in totality, in connection with your
permanent transfer of the Telenav Software, and expressly conditioned
upon the new user of the Telenav Software agreeing to be bound by the
terms and conditions of this Agreement. Any such sale, assignment or
transfer that is not expressly permitted under this paragraph will result
in immediate termination of this Agreement, without liability to Telenav,
in which case you and all other parties shall immediately cease all use of
the Telenav Software. Notwithstanding the foregoing, Telenav may assign
this Agreement to any other party at any time without notice, provided
the assignee remains bound by this Agreement.
8. Miscellaneous
8.1 This Agreement constitutes the entire agreement between Telenav
and you with respect to the subject matter hereof.
8.2 Except for the limited licenses expressly granted in this Agreement,
Telenav retains all right, title and interest in and to the Telenav Software,
including without limitation all related intellectual property rights. No
licenses or other rights which are not expressly granted in this
Agreement are intended to, or shall be, granted or conferred by
implication, statute, inducement, estoppel or otherwise, and Telenav and
its suppliers and licensors hereby reserve all of their respective rights
other than the licenses explicitly granted in this Agreement.
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8.3 By using the Telenav Software, you consent to receive from Telenav all
communications, including notices, agreements, legally required disclosures
or other information in connection with the Telenav Software (collectively,
“Notices”) electronically. Telenav may provide such Notices by posting
them on Telenav’s Website or by downloading such Notices to your wireless
device. If you desire to withdraw your consent to receive Notices
electronically, you must discontinue your use of the Telenav Software.
8.4 Telenav’s or your failure to require performance of any provision shall
not affect that party’s right to require performance at any time thereafter,
nor shall a waiver of any breach or default of this Agreement constitute a
waiver of any subsequent breach or default or a waiver of the provision
itself.
8.5 If any provision herein is held unenforceable, then such provision will
be modified to reflect the intention of the parties, and the remaining
provisions of this Agreement will remain in full force and effect.
8.6 The headings in this Agreement are for convenience of reference only,
will not be deemed to be a part of this Agreement, and will not be referred
to in connection with the construction or interpretation of this Agreement.
As used in this Agreement, the words “include” and “including,” and
variations thereof, will not be deemed to be terms of limitation, but rather
will be deemed to be followed by the words “without limitation”.
9. Other Vendors Terms and Conditions
The Telenav Software utilizes map and other data licensed to
Telenav by third party vendors for the benefit of you and other end
users. This Agreement includes end-user terms applicable to these
companies (included at the end of this Agreement), and thus your
use of the Telenav Software is also subject to such terms. You agree to
comply with the following additional terms and conditions, which
are applicable to Telenav’s third party vendor licensors:
End User License Agreement For Distribution By HERE For North
America/APAC
END USER TERMS
The content provided (“Data”) is licensed, not sold. By opening this
package, or installing, copying, or otherwise using the Data, you agree to
be bound by the terms of this agreement. If you do not agree to the
terms of this agreement, you are not permitted to install, copy, use,
resell or transfer the Data. If you wish to reject the terms of this
agreement, and have not installed, copied, or used the Data, you must
contact your retailer or HERE North America, LLC (as defined below)
within thirty (30) days of purchase for a refund of your purchase price.
To contact HERE, please visit www.here.com.
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The Data is provided for your personal, internal use only and may not be
resold. It is protected by copyright, and is subject to the following terms
(this “End User License Agreement”) and conditions which are agreed to
by you, on the one hand, and HERE and its licensors (including their
licensors and suppliers) on the other hand. For purposes of these terms,
“HERE” shall mean (a) HERE North America, LLC with respect to Data
for the Americas and/or the Asia Pacific region and (b) HERE Europe
B.V. for Data for Europe, the Middle East and/or Africa.
The Data includes certain information and related content provided
under license to HERE from third parties and is subject to the applicable
supplier terms and copyright notices set forth at the following URL:
http://corporate.navteq.com/supplier_terms.html.
TERMS AND CONDITIONS
License Limitations on Use: You agree that your license to use this
Data is limited to and conditioned on use for solely personal,
noncommercial purposes, and not for service bureau, timesharing or
other similar purposes. Except as otherwise set forth herein, you agree
not to otherwise reproduce, copy, modify, decompile, disassemble or
reverse engineer any portion of this Data, and may not transfer or
distribute it in any form, for any purpose, except to the extent permitted
by mandatory laws.
License Limitations on Transfer: Your limited license does not allow
transfer or resale of the Data, except on the condition that you may
transfer the Data and all accompanying materials on a permanent basis
if: (a) you retain no copies of the Data; (b) the recipient agrees to the
terms of this End-User License Agreement; and (c) you transfer the Data
in the exact same form as you purchased it by physically transferring the
original media (e.g., the CD-ROM or DVD you purchased), all original
packaging, all Manuals and other documentation. Specifically, Multi-disc
sets may only be transferred or sold as a complete set as provided to you
and not as a subset thereof.
Additional License Limitations: Except where you have been
specifically licensed to do so by HERE in a separate written agreement,
and without limiting the preceding paragraph, your license is conditioned
on use of the Data as prescribed in this agreement, and you may not (a)
use this Data with any products, systems, or applications installed or
otherwise connected to or in communication with vehicles capable of
vehicle navigation, positioning, dispatch, real time route guidance, fleet
management or similar applications; or (b) with, or in communication
with, including without limitation, cellular phones, palmtop and handheld
computers, pagers, and personal digital -assistants or PDAs.
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This Data may contain inaccurate or incomplete information due to the
passage of time, changing circum-stances, sources used and the nature of
collecting comprehensive geographic Data, any of which may lead to
incorrect results.
No Warranty: This Data is provided to you “as is”, and you agree to use
it at your own risk. HERE and its licensors (and their licensors and
suppliers) make no guarantees, representations or warranties of any
kind, express or implied, arising by law or otherwise, including but not
limited to, content, quality, accuracy, completeness, effectiveness,
reliability, fitness for a particular purpose, usefulness, use or results to be
obtained from this Data, or that the Data or server will be uninterrupted
or error free.
Disclaimer of Warranty:HERE AND ITS LICENSORS (INCLUDING
THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES,
EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States, Territories and Countries do not
allow certain warranty exclusions, so to that extent the above exclusion
may not apply to you.
Disclaimer of Liability: HERE AND ITS LICENSORS (INCLUDING
THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU
IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE
OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF
THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS
OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR
USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS
DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS,
WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF HERE OR ITS LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States,
Territories and Countries do not allow certain liability exclusions or
damages limitations, so to that extent the above may not apply to you.
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Export Control: You agree not to export from anywhere any part of the
Data or any direct product thereof except in compliance with, and with
all licenses and approvals required under, applicable export laws, rules
and regulations, including but not limited to the laws, rules and
regulations administered by the Office of Foreign Assets Control of the
U.S. Department of Commerce and the Bureau of Industry and Security
of the U.S. Department of Commerce. To the extent that any such export
laws, rules or regulations prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute Data, such failure shall be
excused and shall not constitute a breach of this Agreement.
Entire Agreement: These terms and conditions constitute the entire
agreement between HERE (and its licensors, including their licensors
and suppliers) and you pertaining to the subject matter hereof, and
supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Severability: You and HERE agree that if any portion of this agreement
is found illegal or unenforceable, that portion shall be severed and the
remainder of the Agreement shall be given full force and effect.
Governing Law: The above terms and conditions shall be governed by
the laws of the State of Illinois (for Data for the Americas and/or the
Asia Pacific region) or The Netherlands (for Data for Europe, the Middle
East and Africa), without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention for Contracts for the
International Sale of Goods, which is explicitly excluded. For any and all
disputes, claims and actions arising from or in connection with the Data
(“Claims”), you agree to submit to the personal jurisdiction of (a) the
State of Illinois for Claims related to Data for the Americas and/or the
Asia Pacific region provided to you hereunder, and (b) The Netherlands
for Data for Europe, the Middle East and/or Africa provided to you
hereunder.
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Government End Users: If the Data is being acquired by or on behalf
of the United States government or any other entity seeking or applying
rights similar to those customarily claimed by the United States
government, this Data is a “commercial item” as that term is defined at
48 C.F.R. (“FAR”) 2.101, is licensed in accordance with this End[not ]
User License Agreement, and each copy of Data delivered or otherwise
furnished shall be marked and embedded as appropriate with the
following “Notice of Use”, and be treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER)
NAME:
HERE
CONTRACTOR (MANUFACTURER/SUPPLIER)
ADDRESS:
425 West Randolph Street, Chicago, IL 60606.
This Data is a commercial item as defined in FAR 2.101
which this Data was provided.
娀 1987-2013 HERE. All rights reserved.
If the Contracting Officer, federal government agency, or any federal
official refuses to use the legend provided herein, the Contracting
Officer, federal government agency, or any federal official must notify
HERE prior to seeking additional or alternative rights in the Data.
Wi-Fi hotspot data provided by JiWire 娀2013 JiWire.
Gracenote® Copyright
CD and music — related data from Gracenote, Inc., copyright 娀
2000–2007 Gracenote. Gracenote Software, copyright 娀 2000–2007
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Gracenote® End User License Agreement (EULA)
This device contains software from Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608 (“Gracenote”).
The software from Gracenote (the “Gracenote Software”) enables this
device to do disc and music file identification and obtain music-related
information, including name, artist, track, and title information
(“Gracenote Data”) from online servers (“Gracenote Servers”), and to
perform other functions. You may use Gracenote Data only by means of
the intended End User functions of this device
This device may contain content belonging to Gracenote’s providers. If
so, all of the restrictions set forth herein with respect to Gracenote Data
shall also apply to such content and such content providers shall be
entitled to all of the benefits and protections set forth herein that are
available to Gracenote.
You agree that you will use the content from Gracenote (“Gracenote
Content”), Gracenote Data, the Gracenote Software, and Gracenote Servers
for your own personal, non-commercial use only. You agree not to assign,
copy, transfer or transmit the Gracenote Content, Gracenote Software or any
Gracenote Data (except in a Tag associated with a music file) to any third
party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE
SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive licenses to use the Gracenote Content,
Gracenote Data, the Gracenote Software, and Gracenote Servers will
terminate if you violate these restrictions. If your licenses terminate, you
agree to cease any and all use of the Gracenote Content, Gracenote Data,
the Gracenote Software, and Gracenote Servers. Gracenote, respectively,
reserve all rights in Gracenote Data, the Gracenote Software, and the
Gracenote Servers and Gracenote Content, including all ownership rights.
Under no circumstances will either Gracenote become liable for any payment
to you for any information that you provide, including any copyrighted
material or music file information. You agree that Gracenote may enforce its
respective rights, collectively or separately, under this agreement against
you, directly in each company’s own name.
Gracenote uses a unique identifier to track queries for statistical
purposes. The purpose of a randomly assigned numeric identifier is to
allow Gracenote to count queries without knowing anything about who
you are. For more information, see the web page at www.gracenote.com
for the Gracenote Privacy Policy
THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER
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GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE
COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE,
CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE
DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may help to increase the value of your vehicle when you sell or trade it.
Keep all receipts for completed maintenance with your vehicle.
We have established regular maintenance intervals for your vehicle based
upon rigorous testing. It is important that you have your vehicle serviced
at the proper times. These intervals serve two purposes; one is to
maintain the reliability of your vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all scheduled maintenance performed and
to make sure that the materials used meet the specifications identified in
the Capacities and Specifications chapter of this owner’s manual.
Failure to perform scheduled maintenance invalidates warranty coverage
on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft and Ford-authorized branded
re-manufactured replacement parts. These parts meet or exceed our
specifications. Parts installed at your dealership carry a nationwide 24-month
or unlimited miles (kilometers) parts and labor limited warranty.
If you do not use Ford authorized parts they may not meet our
specifications and depending on the part, it could affect emissions
compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note: Not all dealers have extended hours or body shops. Please contact
your dealer for details.
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Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor (IOLM)
system which displays a message in the information display at the proper
oil change service interval; this interval may be up to one year or
10000 miles (16000 kilometers). When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in the information display, it is time
for an oil change; the oil change must be done within two weeks or
500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing. The Intelligent Oil-Life Monitor
must be reset after each oil change; see the Information Displays
chapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
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Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s)
Battery performance
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter
Half-shaft dust boots (if equipped)
Horn operation
Suspension component for leaks or
damage
Steering and linkage
Tires (including spare) for wear and
proper pressure**
Windshield for cracks, chips or pits
Washer spray and wiper operation
Exhaust system
Exterior lamps and hazard
warning system operation
Fluid levels*; fill if necessary
For oil and fluid leaks
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Interval
Vehicle use and examples
7500-10000 miles
(12000-16000 km)
5000-7499 miles
(8000-11999 km)
3000-4999 miles
(4800-7999 km)
Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
Extreme
– Maximum load or towing
– Extreme hot or cold operation
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At every oil change
interval as indicated by
the information display
Normal scheduled maintenance*
Change engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See the Instrument Cluster chapter.
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Every 20000 miles
(32000 km)
Every 30000 miles
(48000 km)
At 100000 miles
(160000 km)
Every 100000 miles
(160000 km)
Every 150000 miles
(240000 km)
Other maintenance items1
Replace cabin air filter (if equipped).
Replace climate-controlled (heated and
cooled) seat filter2.
Replace engine air filter.
Change engine coolant.3
Replace spark plugs.
Inspect accessory drive belt(s).4
1These maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2If your vehicle has climate-controlled (heated and cooled) seats.
3Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
4After initial inspection, inspect every other oil change until replaced.
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Maintenance Schedule Log
DEALER VALIDATION:
DEALER VALIDATION:
RO#:
DATE:
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P&A CODE:
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MILEAGE:
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DEALER VALIDATION:
DEALER VALIDATION:
RO#:
DATE:
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MILEAGE:
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DEALER VALIDATION:
DEALER VALIDATION:
RO#:
DATE:
RO#:
DATE:
RO#:
DATE:
RO#:
DATE:
RO#:
DATE:
P&A CODE:
HOURS:
MILEAGE:
DEALER VALIDATION:
P&A CODE:
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DATE:
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DATE:
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DATE:
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DATE:
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DATE:
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DEALER VALIDATION:
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SPECIAL OPERATING CONDITIONS
If you operate your vehicle primarily in any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionally operate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1: The OIL CHANGE REQUIRED message comes on at
28751 miles (46270 kilometers). Perform the 30000-mile (48000
Towing a trailer or using a camper or car-top carrier
As required
Inspect frequently,
service as required
Every 30000 miles
(48000 km)
Every 60000 miles
(96000 km)
Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect and lubricate U-joints.
Change automatic transmission fluid.
Replace spark plugs.
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Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
As required
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Replace accessory drive belt(s) if not replaced
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kilometer) automatic transmission fluid replacement.
Example #2: The OIL CHANGE REQUIRED message has not come on,
but the odometer reads 30000 miles (48000 kilometers) (for example,
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