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Scheduled Maintenance


SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.


As required


Towing a trailer or using a camper or car-top carrier Change engine oil and filter as indicated by message center and perform services listed in Normal Scheduled Maintenance chart Inspect and lubricate U-joints See axle maintenance items under Exceptions


Inspect frequently, service as required Reset your oil life monitor system after each engine oil and filter change; refer to the Instrument Cluster chapter


Extensive idling and/or low-speed driving for long distances as in heavy commercial use (i.e. delivery, taxi, patrol car or livery) As required


Change engine oil and filter as indicated by message center and perform services listed in Normal Scheduled Maintenance chart (except Fiesta) Replace cabin air filter (if equipped) Replace engine air filter (except Fusion Hybrid and MKZ Hybrid)1
Change engine oil and filter (Fiesta)


Replace spark plugs


Every 300 hours of engine operation2
Every 60,000 miles (96,000 km) 1 Fusion Hybrid and MKZ Hybrid vehicles have an engine air filter that does not normally require replacement. Refer to Air filter in the Maintenance and Specifications chapter for more information. 2 Engine hour meter installation is recommended for these conditions Reset your oil life monitor system after each engine oil and filter change; refer to the Instrument Cluster chapter


Inspect frequently, service as required


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Operating in dusty conditions such as unpaved or dusty roads


Inspect frequently, service as required


Every 5,000 miles (8,000 km)


Replace cabin air filter (if equipped) Replace engine air filter (except Fusion Hybrid and MKZ Hybrid)* Inspect the wheels and related components for abnormal noise, wear, looseness or drag Rotate tires, inspect tires for wear and measure tread depth Change engine oil and filter


Every 5,000 miles (8,000 km) or 6 months * Fusion Hybrid and MKZ Hybrid vehicles have an engine air filter that does not normally require replacement. Refer to Air filter in the Maintenance and Specifications chapter for more information. Reset your oil life monitor system after each engine oil and filter change; refer to the Instrument Cluster chapter


Exclusive use of E85 (Flex Fuel Vehicles only)


Every oil change


If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel


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Scheduled Maintenance


Special operating condition log


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Scheduled Maintenance


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Scheduled Maintenance


EXCEPTIONS There are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water. During long periods of trailer towing with outside temperatures above 70°F (21°C) and at wide-open throttle for long periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles (4,800 km) or three months, whichever comes first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to Maintenance product specifications and capacities in the Maintenance and Specifications chapter for details). Police/Taxi/Livery vehicle axle maintenance: Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle fluid should be changed anytime the axle has been submerged in water California fuel filter replacement: If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service. Class A Motorhome: Change brake fluid every two years. Hot climate oil change intervals: If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is 340


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Scheduled Maintenance


using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc). Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km). Engine air filter & cabin air filter replacement: Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.


ENGINE COOLANT CHANGE RECORD Initial change


6 years or 100,000 miles (160,000 km) (whichever comes first)


After initial change Every 3 years or 50,000 miles (80,000 km)


Engine coolant change log


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


fluid, specification ..................314
Auxiliary input jack (Line in) ....59
Axle


lubricant specifications ..........314
refill capacities ........................314


Battery .......................................291
acid, treating emergencies .....291
jumping a disabled battery ....265
maintenance-free ....................291
replacement, specifications ...313
servicing ..................................291
Belt-Minder威 .............................153
Blind Spot Information System .......................................241
Blind spot mirror ......................240
Booster seats .............................188
Brakes ........................................225
anti-lock ...........................225–226
anti-lock brake system (ABS) warning light ...........................225
fluid, checking and adding ....310
fluid, refill capacities ..............314
fluid, specifications .................314
lubricant specifications ..........314
parking ....................................227
shift interlock ..........................232
Break-in period .............................5
Bulbs ............................................82


Capacities for refilling fluids ....314
Car2U威 Home Automation System .......................................103
CD ................................................51


Index


Accessory delay ..........................97
AdvanceTrac ..............................227
Airbag supplemental restraint system ........................158, 167, 170
and child safety seats ............160
description ..............158, 167, 170
disposal ....................................173
driver airbag ....158, 160, 168, 171
indicator light .........167, 169, 173
operation .........158, 160, 168, 171
passenger airbag ...............158, 160, 168, 171
side airbag ...............................167
Air cleaner filter ...............311, 313
Air conditioning


automatic temperature control system ....................68, 71
Ambient mood/lighting ...............82
AM/FM .........................................51
Anti-lock brake system (see Brakes) ......................225–226
Anti-theft system ..............128, 132
arming the system ..................132
disarming a triggered system .....................................133
triggering .................................133


Audio system


Single CD ..................................51
Audio system (see Radio) .........51
Automatic transaxle


fluid, adding ............................310
fluid, checking ........................310


Automatic transmission


driving an automatic overdrive .................................234
fluid, refill capacities ..............314


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Cell phone use ............................15
Changing a tire .........................258
Child safety seats ......................179
attaching with tether straps ..185
in front seat ............................180
in rear seat ..............................180
LATCH .....................................183
recommendations ...................176


Child safety seats - booster seats ...........................................188
Cleaning your vehicle


engine compartment ..............279
instrument panel ....................281
interior .....................................282
plastic parts ............................280
washing ....................................278
waxing .....................................279
wheels ......................................279
wiper blades ............................281


Climate control (see Air conditioning or Heating) ......68, 71
Clock ............................................51
Compass, electronic ....................90
calibration .................................91
set zone adjustment .................91
Console ........................................92
overhead ....................................90


Controls


power seat ...............................137
steering column ......................100


Coolant


checking and adding ......293–295
refill capacities ................297, 314
specifications ..........................314
Cross Traffic Alert ....................241
Cruise control (see Speed control) ....................98
Cupholder(s) .............................143


Index


Customer Assistance ................248


Ford Extended Service Plan ..................................321, 324
Getting assistance outside the U.S. and Canada .....................274
Getting roadside assistance ...248
Getting the service you need .........................................270
Ordering additional owner’s literature .................................276
Utilizing the Mediation/Arbitration Program ...................................274


Daytime running lamps (see Lamps) ................................79
Defrost


windshield .................................71


Dipstick


automatic transmission fluid ..........................................310
engine oil .................................289


Driving under special conditions ..................................235
through water .........................247


Electronic message center .........36
Emergencies, roadside


jump-starting ..........................265
running out of fuel .........264, 303
Emission control system ..........307
Engine ........................................316
cleaning ...................................279
idle speed control ...................291
lubrication specifications .......314
refill capacities ........................314
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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Index


service points ..................287–288
Engine block heater .................223
Engine oil ..................................289
checking and adding ..............289
dipstick ....................................289
filter, specifications ........290, 313
recommendations ...................290
refill capacities ........................314
specifications ..........................314
Event data recording ..................13
Exhaust fumes ..........................223


Fleet MyKey programming ......113
Floor mats .........................110–111
Fluid capacities .........................314
Fog lamps ....................................78
Fuel ............................................299


calculating fuel economy ............................38, 305
cap ...........................................301
capacity ...................................314
choosing the right fuel ...........302
detergent in fuel .....................303
filler funnel .............................303
filling your vehicle with fuel ...........................299, 301, 305
filter, specifications ........298, 313
fuel pump shut-off ..................250
improving fuel economy ........305
octane rating ...................302, 316
quality ......................................302
running out of fuel .........264, 303
safety information relating to automotive fuels .....................299
Fuses ..................................250–251


Gas cap (see Fuel cap) ............301
Gas mileage (see Fuel economy) .................305
Gauges .........................................25


Hazard flashers .........................249
Headlamps ...................................77
aiming ........................................80
autolamp system .......................77
bulb specifications ....................83
daytime running lights .............79
flash to pass ..............................79
high beam .................................78
replacing bulbs .........................84
turning on and off ....................77


Heating


heating and air conditioning system .................................68, 71
Hood ..........................................286


Ignition ...............................220, 316
Illuminated visor mirror .............89
Infant seats (see Safety seats) .....................179
Inspection/maintenance (I/M) testing ........................................309
Instrument panel ........................93
cleaning ...................................281
cluster ........................................18
lighting up panel and interior .......................................79


Garage door opener ..................103
344


Jack ............................................258


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


positioning ...............................258
storage .....................................258
Jump-starting your vehicle ......265


Keyless entry system


autolock ...................................118
keypad .....................................127
locking and unlocking doors ..128
programming entry code .......127
Keys ...................................112, 130
positions of the ignition .........220


Index


system check button ................45
warning messages .....................46
Mirrors ...................................97–98


automatic dimming rearview mirror ........................................97
heated ........................................98
side view mirrors (power) .......98
Moon roof ..................................101
Motorcraft威 parts ..............284, 313
MyKey ........................................113


Lamps


autolamp system .......................77
bulb replacement specifications chart ..................83
daytime running light ...............79
fog lamps ...................................78
headlamps .................................77
headlamps, flash to pass ..........79
instrument panel, dimming .....79
interior lamps .....................81, 84
replacing bulbs .........................84
LATCH anchors .........................183
Lights, warning and indicator ....18
anti-lock brakes (ABS) ..........225
Load limits .................................212
Locks


autolock ...................................118
childproof ................................121
doors ........................................117
Lubricant specifications ...........314
Lug nuts ....................................264
Lumbar support, seats .............139
Message center ...........................36


Navigation system .......................67


Octane rating ............................302
Oil (see Engine oil) ..................289


Parental MyKey programming .............................113
Parking brake ............................227
Parts (see Motorcraft威 parts) ...........313
Passenger Occupant Classification Sensor .................145
Power distribution box (see Fuses) ...............................254
Power door locks ......................117
Power mirrors .............................98
Power point .................................93
Power steering ..................231–232
Power Windows ...........................95
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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Index


Power windows


opening using remote entry system ...............................96, 124


Radio ............................................51
Rear-view camera system .........238
Recommendations for attaching safety restraints for children ......................................176
Relays ................................250, 257
Remote entry system ...............123
illuminated entry ....................126
locking/unlocking doors .123–124
opening the trunk ...................125
opening the windows .......96, 124
panic alarm .............................124
replacement/additional transmitters .............................125
replacing the batteries ...........125
Reverse sensing system ...........236
Roadside assistance ..................248


Safety belts (see Safety restraints) ..................147–150, 152
Safety defects, reporting ..........277
Safety restraints ........147–150, 152
Belt-Minder威 ...........................153
extension assembly ................152
for adults .........................148–150
for children .............................173
Occupant Classification Sensor ......................................145
warning light and chime ........153


Safety restraints - LATCH anchors ......................................183
346


Safety seats for children ..........179
Safety Compliance Certification Label ....................317
Satellite Radio .............................55
Satellite Radio Information ........64
Scheduled Maintenance Guide


Normal Scheduled Maintenance and Log .............331
Seats ..........................................134
child safety seats ....................179
front seats ...............................136
heated ......................................139


SecuriCode keyless entry system ........................................127
SecuriLock passive anti-theft system ........................................128
Servicing your vehicle ..............285
Setting the clock .........................51
Side air curtain .........................170
SOS Post Crash Alert ...............173
Spark plugs, specifications .....................313, 316
Specification chart, lubricants ...................................314
Speed control ..............................98
Starting your vehicle ........220–222
jump starting ..........................265


Steering


speed sensitive .......................232


Steering wheel


controls ....................................100
tilting .........................................89


Stereo


CD-MP3 .....................................51
SYNC威 ..........................................67


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


T


Tilt steering wheel ......................89
Tire Pressure Monitoring System (TPMS)


Tires, Wheels and Loading ....208
Tires ...........................193–194, 258
alignment ................................201
care ..........................................197
changing ..................................258
checking the pressure ............197
inflating ...................................195
label .........................................207
replacing ..................................199
rotating ....................................202
safety practices .......................201
sidewall information ...............202
snow tires and chains ............212
spare tire .................................259
terminology .............................194
tire grades ...............................194
treadwear ........................193, 198
Towing .......................................218
recreational towing .................218
trailer towing ..........................218
wrecker ....................................268
Transmission .............................234
brake-shift interlock (BSI) ....232
fluid, checking and adding (automatic) .............................310
fluid, refill capacities ..............314
lubricant specifications ..........314


Index


Trunk .........................................121
remote release ................111, 125
..................................81


Turn signal


Universal garage door opener ..103
USB port ......................................61


Vehicle Identification Number (VIN) ..........................................317
Vehicle loading ..........................212
Ventilating your vehicle ...........223


Warning lights (see Lights) .......18
Washer fluid ..............................288
Water, Driving through .............247
Windows


opening using remote entry system ...............................96, 124
power .........................................95


Windshield washer fluid and wipers ..........................................87
checking and adding fluid .....288
replacing wiper blades ...........288
Wrecker towing .........................268


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Table of Contents


18


18
25
36
51


51
59
61
64
67
67
68


68
71
75
77


77
81
82
87


87
89
95
97
98
101


Introduction


Instrument Cluster


Warning lights and chimes Gauges Message center


Entertainment Systems


AM/FM stereo with CD/MP3
Auxiliary input jack (Line in) USB port Satellite radio information Navigation system SYNC威


Climate Controls


Dual automatic temperature control Navigation system based climate control Rear window defroster


Lights


Headlamps Turn signal control Bulb replacement Driver Controls


Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


112


112
117
128
134


134
144
147
158
173
193


193
195
208
212
218
218
220


220
225
227
234
236
238
248


248
249
250
250
258
264
265
268


Table of Contents


Locks and Security


Keys Locks Anti-theft system


Seating and Safety Restraints


Seating Personal Safety System™ Safety belt system Airbags Child restraints


Tires, Wheels and Loading


Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing


Driving


Starting Brakes AdvanceTrac威 Transmission operation Reverse sensing system Rear-view camera system Roadside Emergencies


Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Table of Contents


Customer Assistance


Reporting safety defects (U.S. only) Reporting safety defects (Canada only)


Cleaning


Maintenance and Specifications


Engine compartment Engine oil Battery Engine Coolant and Motor/Electronics Coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data Accessories


Ford Extended Service Plan


Scheduled Maintenance


Normal scheduled maintenance and log


Index


270


277
277
278


285


287
289
291
293
299
311
313
314
316
319


321


325


331
342


All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.


Copyright © 2011 Ford Motor Company


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Australia: www.ford.com.au • In Mexico: www.ford.com.mx Additional owner information is given in separate publications. This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available. Remember to pass on this Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.


WARNING: Fuel pump shut-off: In the event of an accident this feature will automatically cut off the fuel supply to the


engine. It can also be activated through sudden vibration (e.g. collision when parking). To restart your vehicle, refer to Fuel pump shut-off in the Roadside Emergencies chapter.


SAFETY AND ENVIRONMENT PROTECTION


Warning symbols in this guide


How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


Warning symbols on your vehicle


When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.


Protecting the environment We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 Warning


WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to


the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.


PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.


BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in. Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


HYBRID OPERATION This hybrid vehicle combines electric and gasoline propulsion without compromise, to provide breakthrough performance and efficiency. It requires no special fuels and never has to be plugged in. Familiarizing yourself with these unique characteristics will help ensure optimal performance from your new vehicle. Normal vehicle operation Starting: Turn the ignition key to the start position while your vehicle is in P (Park). The green “Ready Indicator” light will appear in the instrument cluster, letting you know that the vehicle is ready for driving. The engine may not start because this Hybrid vehicle is equipped with Silent Key Start (SKS). This fuel saving feature allows your vehicle to be “ready to drive” without requiring the gas engine to be running. This indicator will remain on while the vehicle is on, whether the engine is running or not to indicate the vehicle is capable of movement (using its electric motor, engine, or both). The vehicle’s computer will determine if an engine start is required. Typically, the engine will not start unless the vehicle is cold, a climate control change is requested, or the accelerator is depressed. Note: You may notice higher engine speeds upon start-up. This temporary condition is normal and necessary to heat up the cabin and minimize emissions. Driving: The gas engine automatically starts and stops to provide power when it’s needed and to save fuel when it’s not. While coasting at low speeds, coming to a stop, or standing, the gas engine normally shuts down and the vehicle operates in electric-only mode. Conditions that may cause the engine to start up or remain running include: • Considerable vehicle acceleration • Vehicle speed above 47 mph (75 km/h) • Ascending a hill • Charge level of high voltage battery is low • Very high or low outside temperature (to provide system • Engine not warm enough to provide passenger requested cabin


cooling/heating)


temperature


Stopping: The gas engine may shut off to conserve fuel as you come to a stop. Restarting the vehicle is not required. Simply step on the accelerator when you are ready to drive.


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


Transmission Operation: Due to the technologically advanced, electronically-controlled Continuously Variable Transaxle (eCVT) you will not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s transmission is designed to do its work seamlessly. Since engine speed is controlled by the transmission, it may seem elevated at times. This is normal hybrid operation and helps deliver fuel efficiency and performance. Neutral: It is not recommended to idle the vehicle in N (Neutral) for extended periods of time because this will discharge your high voltage battery and decrease fuel economy. Because of the unique nature of the hybrid vehicle, the engine will not start in the N (Neutral) position. Also, the engine cannot provide power to the hybrid system in N (Neutral). Low Gear: L (Low gear) is designed to mimic the enhanced engine braking available in non-hybrid vehicles. L (Low gear) will produce high engine speeds to provide necessary engine braking. This is normal and will not damage your vehicle. In L (Low gear) the gas engine will remain on more often than in D (Drive gear). Reverse: R (Reverse gear) vehicle speed is limited to 22 mph (35 km/h).


Unique Hybrid operating characteristics Your Hybrid, with its new technology, behaves differently compared to a non-hybrid. Here is a description of the major differences: Battery: Your Hybrid is equipped with a high voltage battery. A cool battery ensures battery life and provides the best possible performance. Your hybrid high voltage battery may periodically re-condition itself to ensure maximum efficiency. You may notice slight changes in drivability during this process, but it’s an important part of your hybrid’s high voltage battery optimization features. The high voltage battery is cooled by cabin air drawn from vent holes in the front of the rear seat cushions. Avoid placing objects at the vent holes which block air flow to the high voltage battery. The high voltage battery is located between the rear passenger seat and the trunk. Due to this location, the rear seat for the hybrid vehicle does not have the ability to be lowered to allow pass-through between the trunk and the rear of the passenger compartment. Do not attempt to lower the rear seat. If the vehicle is left inoperative for over 31 days, it may be necessary to jumpstart the vehicle. For more information, refer to Jump starting


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


(Low voltage [underhood] battery only) in the Roadside Emergencies chapter and also refer to Low and high voltage battery — storage in the Maintenance and Specifications chapter. Engine: The engine speed in your hybrid is not directly tied to your vehicle speed. Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. During heavy accelerations, your hybrid may reach high engine speeds (up to 6000 RPM). This is characteristic of the Atkinson cycle engine technology helping to maximize your hybrid’s fuel economy. In prolonged mountainous driving, you may see the engine tachometer changing without your input. This is intentional and maintains the battery charge level. You may also notice during extended downhill driving that your engine continues to run instead of shutting off. During this “engine braking”, the engine stays on, but it’s not using any fuel. You may also hear a slight whine or whistle when operating your vehicle. This is the normal operation of the electric generator in the hybrid system. During certain events (such as vehicle servicing) your low voltage (underhood) battery may become disconnected or disabled. When this occurs, and after reconnecting the low voltage (underhood) battery and driving the vehicle, the engine may continue to operate for 3-5 seconds after the key is turned to the off position. This is a normal condition, as the vehicle’s computers are relearning the operating characteristics of your particular engine in order to operate it at maximum efficiency. Braking: Your hybrid is equipped with standard hydraulic braking and regenerative braking. Regenerative braking is performed by your transmission and it captures brake energy and stores it in your high voltage battery.


Driving to optimize fuel economy Your fuel economy should improve throughout your hybrid’s break-in period. As with any vehicle, fuel economy can be significantly impacted by your driving habits and accessory usage. For best results, keep in mind these tips: Tire Inflation: Keep tires properly inflated and only use recommended size. Drive Habits: Aggressive driving increases the amount of energy required to move your vehicle. In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


NOTE: Having your engine running is not always an indication of inefficiency – in some cases it is actually more efficient than driving in electric mode. Additional Tips: • Do not carry extra loads • Be mindful of adding external accessories that may increase • Observe posted speed limits • Perform all scheduled maintenance • There is no need to wait for your engine to “warm up”. The vehicle is


aerodynamic drag


ready to drive immediately after starting


Refer to Essentials of good fuel economy in Maintenance and Specifications chapter for more fuel saving tips.


Frequently asked questions Question What are the series of clicks from the cargo area when I first turn the key in the ignition?


Why does the engine sometimes start at key-on?


Answer The high voltage battery is electrically isolated from the rest of the vehicle when the key is off. When the key is turned to on, high voltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down. The vehicle’s computer will determine if an engine start is required at key-on. Silent Key Start (SKS) will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low.


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


Question Why does it take a long time before the engine shuts down?


Why does my engine never shut down above 47 mph (75 km/h)?


Why does my engine stay ON when it’s extremely cold outside?


Why does my engine rev up so high sometimes when I accelerate?


Answer There are several reasons the engine stays on for an extended amount of time when it is first started. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe emissions. As the climate gets cooler, this “engine-ON” time is extended. The engine is required to turn on above this speed to protect the transmission hardware. In order to ensure that the climate control system can begin heating the cabin and/or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature. Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are characteristics of the Atkinson engine cycle and the eCVT transmission technology that help maximize your hybrid’s fuel economy.


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Question What is the fan noise I hear from the rear of my hybrid?


How far can I go in Electric Drive if I run out of gas?


What is the engine oil change service interval?


Can I put E10 or E85 in my vehicle, and how will it affect my fuel economy?


Introduction


Answer The fan noise comes from a fan located inside the high voltage battery. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required to maintain good performance. Maintaining the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy. Running out of gas is not recommended. However, you may be able to go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge. The engine oil should be changed every 10,000 miles (16,000 km) under normal operating conditions. See the Scheduled Maintenance Guide chapter. Your hybrid vehicle can use E10
(10% ethanol, 90% gasoline) fuel, but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85
(85% ethanol).


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Introduction


Question How long will my high voltage battery last? Does it need maintenance?


Can you charge the battery with a plug into an A/C outlet?


Can I tow the hybrid behind my motor home with all four wheels down?


Answer The high voltage battery system is designed to last the life of the vehicle and requires no maintenance. There are no provisions for charging the high voltage battery from a power supply external to the vehicle. Yes. Your hybrid vehicle can be “flat-towed” without modification. See the Recreational towing section in the Tires, Wheels and Loading chapter for more information.


SPECIAL NOTICES


New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.


Special instructions For your added safety, your vehicle is fitted with sophisticated electronic controls.


WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.


WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.


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Introduction


DATA RECORDING


Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.


Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger seatbelts were • How far (if at all) the driver was depressing the accelerator • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see


and/or the brake pedal; and


buckled/fastened;


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Introduction


limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information. 14


2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.


WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you


use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.


EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings.


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


These are some of the symbols you may see on your vehicle.


Vehicle Symbol Glossary


Safety Alert


See Owner’s Guide


Fasten Safety Belt


Airbag - Front


Airbag - Side


Child Seat Tether Anchor


Child Seat Lower Anchor


Brake System


Anti-Lock Brake System


Parking Brake System


Brake Fluid - Non-Petroleum Based


Parking Aid System


Stability Control System


Speed Control


Master Lighting Switch


Hazard Warning Flasher


Fog Lamps-Front


Fuse Compartment


Fuel Pump Reset


Windshield Wash/Wipe


Windshield Defrost/Demist


Rear Window Defrost/Demist


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Introduction


Vehicle Symbol Glossary


Power Windows Front/Rear


Child Safety Door Lock/Unlock


Power Window Lockout


Interior Luggage Compartment Release


Panic Alarm


Engine Oil


Engine Coolant


Engine Coolant Temperature


Do Not Open When Hot


Battery


Avoid Smoking, Flames, or Sparks


Battery Acid


Explosive Gas


Fan Warning


Power Steering Fluid


Maintain Correct Fluid Level


MAX MIN


Service Engine Soon


Engine Air Filter


Passenger Compartment Air Filter


Jack


Check Fuel Cap


Low Tire Pressure Warning


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Instrument Cluster


WARNING LIGHTS AND CHIMES


50 60 70


40


30


20


10


80


60


40


20


km/h


80


120


140


160


180


90


100


110


MPG 60


40


20


mpg:


37 1.


avg


miles to


458


MPH


120


0.0mi Trip A 0.0mi


RPM


x1000


OFF


Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains on after starting the vehicle, refer to the respective system light explanation later in this section for additional information. Note: Some warning lights are reconfigurable telltale (RTT) indicators; they will display in the message center and function the same as the warning light, but they will not display on startup as regular warning lights do. Service engine soon: The service engine soon light illuminates when the ignition is turned to the on position to check the bulb. • Illuminates with key on, vehicle off: If the light illuminates, the • Illuminates with key on, vehicle off, then starts to blink: The


service engine soon light is working properly.


light illuminates when the ignition is turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. If after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for Inspection/Maintenance (I/M) testing. This can occur if the vehicle’s engine or transmission has just been serviced, or the battery


18


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Instrument Cluster


has recently run down or been disconnected. If the vehicle does not need I/M testing, do nothing. The vehicle is designed to check the emission control system during normal driving. If the vehicle needs I/M testing, refer to the Readiness for Inspection/Maintenance (I/M) testing section in the Maintenance and Specifications chapter. • Illuminates with engine running: The light stays on after the


engine is started. It indicates that the on board diagnostics system has detected a problem with the engine, transmission or an emission-related component or system. Contact your authorized dealer as soon as possible. The vehicle will usually be drivable and will not require towing. Refer to On-board diagnostics (OBD-II) section in the Maintenance and Specifications chapter for information on temporary malfunctions that may not require vehicle service.


• Blinks with engine running: The light stays on after the engine is started and sometimes blinks. It indicates that the On Board Diagnostics System has detected an engine misfire problem with the engine. While the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and contact your authorized dealer as soon as possible.


WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel


system, interior floor coverings or other vehicle components, possibly causing a fire.


Brake system warning: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position (when the engine is not running), or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, contact your authorized dealer as soon as possible. Illumination after releasing the parking brake indicates low brake fluid level or brake system malfunction. Contact your authorized dealer as soon as possible.


BRAKE


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Instrument Cluster


WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking


performance may occur. It will take you longer to stop the vehicle. Contact your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.


ABS


Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated. Check brake system/Brake fluid level low (RTT): Indicates the braking system is not operating properly or that the brake fluid level is low. A message may also display in the message center. Contact your authorized dealer as soon as possible. Parking brake engaged (RTT): Displays when the parking brake is engaged. A message may also display in the message center.


BRAKE


BRAKE


Airbag readiness: The warning light illuminates momentarily when the ignition is turned to the on position. The supplementary restraint system includes the airbags and seat belt buckle pretensioners. If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound if there is a malfunction in the indicator light.


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Instrument Cluster


Safety belt: The warning light illuminates momentarily when the ignition is turned to the on position. Illuminates to remind you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature. Stop safely hazard warning (RTT): Indicates Hybrid component fault/failure that will cause the vehicle to shutdown, fail to start or enter into a limited operating mode. A message may also display in the message center. Note: If the vehicle is still running, the vehicle may soon shutdown without further warning and should be stopped safely. If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the off position, and attempt to restart the vehicle. If the fault remains, the vehicle may require refueling, jump starting or service. For information regarding the low-voltage (12–volt) battery only, please refer to Jump starting (low voltage [underhood] battery only) in the Roadside Emergencies chapter. Ready to drive: Illuminates once the vehicle has successfully started and will remain lit throughout the drive. Indicates the vehicle is ready to drive even when you don’t hear the gasoline engine running. Ready to drive (RTT): Illuminates briefly once the vehicle has successfully started. Indicates that the vehicle is ready to drive even when you don’t hear the gasoline engine running.


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Charging system (RTT): Illuminates when the low-voltage (12-volt) battery is not charging properly. The message center displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is running (Ready to drive indicator is illuminated), there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Engine oil pressure (RTT): Illuminates when the oil pressure falls below the normal range. The message center displays LOW OIL PRESSURE when the engine oil level is low. Check the oil level and add oil if needed. If the warning light or message stays on, even though the oil level is correct, do not start the engine and contact your authorized dealer as soon as possible. This indicates a problem with the engine or a related component. Refer to Engine oil in the Maintenance and Specifications chapter. High engine or high motor electronic coolant temperature (RTT): Illuminates when the engine coolant or motor electronics coolant temperature is high. The message center displays HIGH ENGINE TEMPERATURE / HIGH MOTOR TEMPERATURE when the engine coolant or motor electronics are overheating. Stop the vehicle as soon as safely possible, turn off the engine, and let it cool. Check the coolant and coolant level. If the light and message stays on or continues to turn on after the vehicle warms up, contact your authorized dealer as soon as possible. Continuing to drive with an overheated engine can cause serious engine damage. This indicates a problem with the engine or a related component. Refer to Engine coolant and motor/electronics coolant in the Maintenance and Specifications chapter.


WARNING: Never remove the coolant reservoir cap while the engine is running or hot.


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Instrument Cluster


AdvanceTrac威: Illuminates when AdvanceTrac威 is active. If the light remains on, contact your authorized dealer as soon as possible. Refer to the Driving chapter for more information. AdvanceTrac威off: Illuminates when AdvanceTrac威 has been disabled by the driver. Refer to the Driving chapter for more information.


OFF


Low tire pressure warning: Illuminates to warn you when your tire pressure is low. If the telltale remains on solid at start up or while driving, the tire pressure should be checked. The message center will also display LOW TIRE PRESSURE when one or more tires on your vehicle have low tire pressure. The telltale can also warn you when the system is malfunctioning. If the telltale begins to flash, when the ignition is first turned on or while driving, contact your authorized dealer as soon as possible. The message center will also display TIRE PRESSURE SENSOR FAULT or TIRE PRESSURE MONITOR FAULT when the system is malfunctioning. Please note that if your spare tire is in use, the damaged road tire must be re-installed on your vehicle to restore system functionality. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Low fuel (RTT): Displays when the fuel level in the fuel tank is at or near empty. The fuel gage will turn yellow and then red depending on fuel level. A message may also display in the message center. Refer to Fuel gauge in this chapter. Speed control (RTT): The speed control system uses two different–colored indicator lights to indicate what mode the system is in: • On (amber light): Illuminates


when the speed control system is turned on. Turns off when the speed control system is engaged or turned off.


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Instrument Cluster • Engaged (green light): Illuminates when the speed control system is


engaged. Turns off when the speed control system is disengaged.


Throttle Control/Powertrain malfunction (RTT): Illuminates when a powertrain fault has been detected. If the indicator stays on or continues to come on, contact your authorized dealer as soon as possible. Door ajar (RTT): Displays when the ignition is in the on position and any door is not completely closed. A message may also display in the message center. Anti-theft system: Flashes when the SecuriLock威 passive anti-theft system has been activated.


Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on.


Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off, lock or accessory position and the driver’s door is opened. Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened. Parking brake on warning chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. Turn signal on warning chime: Sounds when the turn signal has been left on for an extended period of time.


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Instrument Cluster


HEV Engine off reminder chime: Sounds for 10 seconds when the PRNDL is in the P (Park) position and the Driver’s door is ajar (open) while ignition is on. Always turn your ignition key to off and remove key before leaving your vehicle. (The engine may be off when the vehicle is stopped, yet the key is on, and the engine can turn on at any time) Message center activation chime: Sounds when some messages appear in the message center display for the first time. Perimeter alarm warning chime: Sounds when using a key to unlock the driver’s doors and the perimeter alarm is armed.


GAUGES Your vehicle is equipped with an LCD (liquid crystal display), reconfigurable instrument cluster. You can choose from four information levels, and also customize certain options within each level. The instrument cluster also comes with a demo mode and tutorial feature to demonstrate the four instrument cluster levels. Refer to Message center in the this chapter to choose the display level you’d like and to use the demo and tutorial modes. Inform instrument cluster (standard cluster shown, metric similar)


0.0mi Trip A 0.0mi


50 60 70


40


30


20


10


80


60


40


20


km/h


80


120


140


160


180


90


100


110


mpg:


37 1.


avg


miles to


458


MPH


120


The simplest of cluster displays.


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2012 Fusion Hybrid (hfv) Owners Guide, 1st Printing USA (fus)


Instrument Cluster


Enlighten instrument cluster (standard cluster shown, metric similar)


0.0mi Trip A 0.0mi


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