2012 Ford Fiesta Owners Manual

Stereo

Radio

CD

Auxiliary input

Settings: This icon will illuminate in red to indicate that the settings can be updated in the menu. 1. CD slot (if equipped): Insert a CD, label side up. 2. OK: Use in various menu selections to select or deselect your choice. 3. INFO: Press to access any available radio or CD information. 4. Sound menu: Press to access Treble, Bass, Middle, Fade (if equipped) and Balance menu options. Use various options. When the desired option is chosen, press increase or decrease the levels. Press OK to set or press MENU to exit. Sound settings can be set for each audio source independently. 5. Memory presets:: To save a station, tune to the desired station. Press and hold a preset button until sound returns. 6. Fast forward: Press to access the next track or available radio station. Press and hold to fast forward through the current track or to quickly advance through the radio band in individual increments. 7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the volume. 8. Reverse: Press to access the previous track or available radio station. Press and hold to reverse through the current track or to quickly reverse through the radio band in individual increments.

to cycle through the

to

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or

. Press

to advance to the next screen.

9. MENU: Press to access the following features: Note: To scroll through the following menus and make adjustments, to return to the previous screen press or Note: At any time, you can press MENU to close the menu screen. • Sirius (if equipped): Scroll to select Sirius and then press OK to enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes. Note: Sirius must be the selected audio source for this option to appear in the menu.

• Radio: Scroll to select Radio mode and then move right or press OK

stations.

manually.

to enter the menu. Scroll to select from: • Manual Tune: Press OK to select and press to tune • Scan: Press OK to activate scan mode for a brief sampling of • Autostore: Press OK to activate the autostore feature. This allows you to store the six strongest local stations available from the AM and FM frequency bands. When the search is complete, the sound will return and the six strongest stations will be stored in the memory presets (and overwrite any stations previously stored in the AST band.) You can also manually store stations in the AST band. When the AST band is active, simply tune to the desired station and press and hold a memory preset. The new station will be saved and will override the previously saved station. • CD (if equipped): Scroll to select CD options and then move right or press OK to enter the menu. Scroll to select from the following. Note: CD must be the selected audio source for this option to appear in the menu. • Normal mode: Scroll to select Normal Mode and press OK. • Repeat: Press OK to Repeat the current song. For MP3 discs, you • Shuffle: Press OK to shuffle songs. For MP3 discs, you can select • Scan: Press OK to activate scan mode for a brief sampling of

can select from Repeat Title or Repeat Folder.

from Shuffle Folder or Shuffle CD.

songs. For MP3 discs, you can select from Scan Folder or Scan CD.

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• Audio: Scroll to select Audio and then move right or press OK to

enter the menu. Scroll to select from: • SCV: Scroll to select Speed Compensated Volume (SCV) and press OK to enter the menu. SCV automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7. • Sound: Scroll to select Sound and press OK to enter the menu. Scroll to select from Treble, Bass, Middle, Fade and Balance options. When the desired option is chosen, scroll to increase or decrease the levels. sound settings can be set for each audio source independently.

• Occupancy mode: Scroll to select Occupancy mode and move right or press OK to enter. Then, scroll to select from Optimize All or Optimize Driver. Occupancy mode optimizes sound quality for the chosen seating position. Press OK to confirm your selection. • DSP Equalizer: Scroll to select DSP Equalizer and move right or

press OK to enter the menu. Scroll to select from Rock, Pop, Classic, Voice and Equalizer off. Press OK to confirm your selection.

chapter for more information.

• RDS: Scroll to select RDS and then move right or press OK to enter the menu. Scroll to select RDS off or RDS on. Press OK to confirm your selection. • Vehicle: Refer to Multi-function display in the Instrument Cluster • Clock: Refer to Multi-function display in the Instrument Cluster • Display: Refer to Multi-function display in the Instrument Cluster • Messages: Refer to Multi-function display in the Instrument Cluster

chapter for more information.

chapter for more information.

chapter for more information.

10. AUX: Press to access LINE IN (auxiliary input jack) mode. 11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite radio modes (if equipped). 12. RADIO: Press repeatedly to select AM1/AM2AST//FM1/FM2AST frequency bands. Press RADIO to return to the radio base screen when browsing. While listening to radio, you can navigate to other presets and . When the desired selection is chosen, press modes by pressing OK to tune to the selection or press RADIO to go back to current station.

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13. CD: Press to enter CD mode (if equipped). While in CD mode, press to navigate to other tracks/folders or Radio bands/stations. When your desired selection is chosen, press OK to select or press CD to return to the current track. Note: If CD DRIVE HIGH TEMP appears in the display, the ambient temperature is too hot and the CD unit will not operate until it has cooled down. While in CD mode, press INFO to display the following information (if available): Track name

Album

Artist

File name

Information not available

(Eject): Press to eject a CD (if equipped.)

14. 15. Cursor controls: Use to cycle through various menu selections. Note: You can either press the arrows or move the OK knob in the desired direction.

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AM/FM stereo single CD/MP3 SYNC姞 compatible (if equipped)

14

15

13

12

11

10

16

20

19

18

17

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

One hour mode: Press the ON/OFF control to operate the system with the ignition turned off; the system will automatically turn off after one hour. Setting the clock: Press the H or M buttons on the outside of the multifunction to access the clock settings. Once you are in the clock setting, press the H or M button repeatedly until the desired number appears. Press OK to confirm and close.

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Display icons: Your system’s display will illuminate icons for the mode which is currently active, such as: Radio

CD

Auxiliary input

Phone

Settings: This icon will illuminate in green to indicate that the settings can be updated in the menu. 1. CD slot: Insert a CD, label side up. 2. OK: Use in various menu selections to select or deselect your choice. 3. INFO: Press to access any available radio or CD information. 4. MENU: Press to access the following features: Note: To scroll through the following menus and make adjustments, to return to the previous screen press or Note: At any time, you can press MENU to close the menu screen. • Sirius (if equipped): Scroll to select Sirius and then press OK to enter the menu. Scroll to select from SAT1. SAT2 or SAT3 modes. Note: Sirius must be the selected audio source to access this menu. • SYNC media (if equipped): Scroll to select Mediaplayer Menu and then press OK to enter the menu. Refer to the SYNC威 section in this chapter for more information. Note: SYNC audio must be the selected audio source to access this menu. • SYNC phone (if equipped): Scroll to select Phone Menu and then

to advance to the next screen.

. Press

or

press OK to enter the menu. Refer to the SYNC威 section in this chapter for more information. Note: SYNC Phone must be the selected feature to access this menu.

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• Audio: Scroll to select Audio and then move right or press OK to

enter the menu. Scroll to select from: • SCV: Scroll to select Speed Compensated Volume (SCV) and press OK to enter the menu. SCV automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7.

• Sound: Scroll to select Sound and move right or press OK to enter

the menu. Scroll to select from Treble, Bass, Middle, Fade and Balance options. When the desired option is chosen, scroll to increase or decrease the levels. Sound settings can be set for each audio source independently. • Occupancy mode: Select Occupancy mode and then move right or press OK to enter the menu. Scroll to select from optimize All Seats or Driver’s Seat. Occupancy mode optimizes sound quality for the chosen seating position. Press OK to confirm your selection. • DSP Equalizer: Scroll to select DSP Equalizer and then move right or press OK to enter the menu. Scroll to select from Rock, Pop, Classic, Voice and Equalizer off. Press OK to confirm your selection. • Vehicle: Refer to Multi-function display in the Instrument Cluster • Clock: Refer to Multi-function display in the Instrument Cluster • Display: Refer to Multi-function display in the Instrument Cluster • Messages: Press • RDS: Scroll to select RDS and then move right or press OK to enter the menu. Scroll to select RDS off or RDS on. Press OK to confirm your selection.

to view the saved vehicle messages.

chapter for more information.

chapter for more information.

chapter for more information.

5. Memory presets: To save a station, tune to the desired station. Press and hold a preset button until the information pop-up timer expires and stored preset # pop-up appears. 6. station. Press and hold to fast forward through the current track or to quickly advance through the radio band in individual increments. 7. On/Off/Volume: Press to turn the system on or off. Turn to adjust the volume.

Fast forward: Press to access the next track or available radio

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. When the desired

Reverse: Press to access the previous track or available radio

8. station. Press and hold to reverse through the current track or to quickly reverse through the radio band in individual increments. 9. PHONE: Press to access SYNC威 phone features if available. Refer to the SYNC威 section for more information. If your vehicle is not equipped with SYNC威. the display will read MUTE and will mute the playing media. 10. AUX: Press to access LINE IN (auxiliary input jack) mode or SYNC威 media mode. 11. SIRIUS: Press repeatedly to access SAT1, SAT2 and SAT3 satellite radio modes (if equipped). 12. RADIO: Press repeatedly to select AM1/AM2AST/FM1/FM2AST frequency bands. Press RADIO to return to the radio base screen when browsing. While listening to radio, you can also navigate to other preset modes, CD tracks and folders by pressing selection is chosen, press OK to tune to the selection or press RADIO to return to the current station. You can also select SIRIUS (if equipped) or AUX to change to the audio source. Autostore feature: The autostore feature allows you to store the 10
strongest local stations available from the AM and FM frequency bands. To use, press the AST soft key at the bottom of the screen (refer to buttons 17–20). The display will read ‘Hold to start autostore’. Continue holding the button until ‘Autostoring’ appears in the display. When the search is complete, the sound will return and the 10 strongest stations will be stored in the memory presets (and overwrite any stations previously stored in the AST band). You can also manually store stations in the AST band. When the AST band is active, simply tune to the desired station and press and hold a memory preset. The new station will be saved and will override the previously saved station. 13. CD: Press to enter CD mode. Press the soft keys (refer to buttons 17–20) to scan, repeat or shuffle. In MP3 mode, you can scan folder or CD, repeat track or folder and shuffle folder or CD. While in CD mode, to navigate to other tracks/folders or radio modes/stations. press When the desired selection is chosen, press OK to select or press CD to return to the current track. You can also select SIRIUS (if equipped), or AUX to change audio sources. Note: If CD DRIVE HIGH TEMP appears in the display, the ambient temperature is too hot and the CD unit will not operate until it has cooled down. 32

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(Eject): Press to eject a CD.

14. 15. Cursor controls: Use to cycle through various menu selections. Note: You can either press the arrows or move the OK knob in the desired direction. 16. Sound menu: Press access Treble, Bass, Fade (if equipped) and Balance menu options. Use When the desired option is chosen, press decrease the levels. Press OK to set or MENU to exit. Sound settings can be set for each audio source independently. 17–20 Soft keys: Press these soft keys to access the corresponding functions on the screen.

to cycle through the various options.

to increase or

20

19

18

17

Auxiliary input jack (Line in)

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

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The auxiliary input jack (AIJ) provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity. To achieve optimal performance, please observe the following instructions when attaching your portable music device to the audio system. Required equipment: 1. Any portable music player designed to be used with headphones 2. An audio extension cable with stereo male 1/8 in. (3.5 mm) connectors at each end To play your portable music player using the auxiliary input jack: 1. Begin with the vehicle parked and the radio turned off. 2. Ensure that the battery in your portable music player is new or fully charged and that the device is turned off. 3. Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extension cable to the AIJ in your vehicle. 4. Turn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level. 5. Turn the portable music player on and adjust the volume to 1/2 the volume. 6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or SYNC LINE IN appears in the display. You should hear audio from your portable music player although it may be low. 7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the AUX and FM or CD controls.

WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while the vehicle is

moving.

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WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when the vehicle is in motion. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while the vehicle is in motion.

USB port (if equipped)

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving.

Your vehicle may be equipped with a USB port. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to the SYNC威 supplement.

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GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Radio reception factors: There are three factors that can affect radio reception: • Distance/strength: The further you travel from an FM station, the • Terrain: Hills, mountains, tall buildings, power lines, electric fences, traffic lights and thunderstorms can interfere with your reception. • Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed.

weaker the signal and the weaker the reception.

CD/CD player care Do: • Handle discs by their edges only.

(Never touch the playing surface).

• Inspect discs before playing. • Clean only with an approved CD

cleaner.

• Wipe discs from the center out.

Don’t: • Expose discs to direct sunlight or heat sources for extended periods • Clean using a circular motion. 36

of time.

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CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.

CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information. Audio system warranty and service Refer to the Warranty Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician. MP3 track and folder structure Your MP3 system recognizes MP3 individual tracks and folder structure as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. For more information on track and folder mode, refer to Sample MP3 structure in the following section. • MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255. Note: The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present.

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Entertainment Systems • MP3 folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255. • Creating discs with only one level of folders will help with navigation

through the disc files. Sample MP3 structure If you are burning your own MP3
discs, it is important to understand how the system will read the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension will be played. Other files will be ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system.

.mp3 .mp3

.mp3

.mp3

.mp3

.mp3 .mp3

.doc .ppt .xls

In track mode, the system will display and play the structure as if it were only one level deep (all .mp3 files will be played, regardless of being in a specific folder). In folder mode, the system will only play the .mp3 files in the current folder.

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Satellite radio information (if equipped) Satellite radio channels: SIRIUS威 broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS威 satellite radio channels, visit www.sirius.com in the United States, www.siriuscanada.ca in Canada, or call SIRIUS威 at 1–888–539–7474. Satellite radio reception factors: To receive the satellite signal, your vehicle has been equipped with a satellite radio antenna located on the roof of your vehicle. The vehicle roof provides the best location for an unobstructed, open view of the sky, a requirement of a satellite radio system. Like AM/FM, there are several factors that can affect satellite radio reception performance: • Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.

• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway

overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. • Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute.

Unlike AM/FM audible static, you will hear an audio mute when there is a satellite radio signal interference. Your radio display may display NO SIGNAL to indicate the interference. SIRIUS威 satellite radio service: SIRIUS威 Satellite Radio is a subscription based satellite radio service that broadcasts music, sports, news and entertainment programming. A service fee is required in order to receive SIRIUS威 service. Vehicles that are equipped with a factory installed SIRIUS威 Satellite Radio system include: • Hardware and limited subscription term, which begins on the date of

sale or lease of the vehicle.

For information on extended subscription terms, the online media player and other SIRIUS威 features, please contact SIRIUS威 at 1–888–539–7474. Note: SIRIUS威 reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

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Satellite Radio Electronic Serial Number (ESN): This 12-digit Satellite Serial Number is needed to activate, modify or track your satellite radio account. You will need this number when communicating with SIRIUS. While in Satellite Radio mode, you can view this number on the radio display by pressing the SIRIUS and Preset 1 buttons at the same time.

Radio Display

Condition

ACQUIRING

SAT FAULT

Radio requires more than two seconds to produce audio for the

selected channel. Internal module or

system failure

present.

Action Required No action required. This message should

disappear shortly.

If this message does

not clear within a short period of time, or with an ignition key cycle, your receiver may have

a fault. See your

authorized dealer for

service.

INVALID CHNL

Channel no longer

This previously

available.

UNSUBSCRIBED

Subscription not available for this

channel.

available channel is no longer available. Tune to another channel. If the channel was one of your presets, you may choose another channel for that preset button.

Contact SIRIUS威 at 1–888–539–7474 to

subscribe to the channel or tune to another channel.

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Radio Display

Condition

NO TEXT

Artist information not

available.

NO TEXT

Song title information

not available.

NO TEXT

Category information

not available.

NO SIGNAL

Loss of signal from the SIRIUS威 satellite or SIRIUS威 tower to the vehicle antenna.

Action Required

Artist information not available at this time on

this channel. The system is working

properly.

Song title information not available at this time on this channel. The system is working

properly.

Category information not available at this time on this channel. The system is working

properly.

You are in a location that is blocking the SIRIUS威 signal (i.e.,

tunnel, under an

overpass, dense foliage,

etc.). The system is

working properly. When you move into an open area, the signal should

return.

UPDATING

CALL SIRIUS 1–888–539–7474

Update of channel programming in

No action required. The process may take up to

progress.

Satellite service has been deactivated by

SIRIUS威 Satellite

Radio.

three minutes. Call SIRIUS威 at

1–888–539–7474 to re-activate or resolve subscription issues.

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SYNC姞 (IF EQUIPPED)

Ford ingenuity brings you SYNC威 – an in-car connectivity system designed with convenience in mind. SYNC literally ‘syncs up’ with your Bluetooth威 enabled cellular phone and portable media player, creating a comprehensive and easy-to-use system offering features such as: • Making and receiving calls on your Bluetooth威 cellular phone • Accessing and playing music from your portable music player • 911 Assist™, Vehicle Health Reports, Traffic, Directions & Information, (if equipped) • Using applications such as Pandora and Stitcher via SYNC威 AppLink™, (if equipped) • Accessing phonebook contacts and music via voice commands • Streaming music from your Bluetooth enabled cellular phone • Text messaging • Advanced voice recognition fluent in English, French and Spanish • USB device charging (if your device supports this)

Welcome to technology that is both fun and functional, welcome to SYNC威. 42

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Added benefits SYNC威 even has some benefits which extend beyond your car. You can:

• Access on-line support • Chat with other SYNC威 owners • Search for and download new applications • Check frequently asked questions (FAQs) • Check your phone and other devices’ compatibility • Register and set up your account to use features such as Vehicle Health Report and Traffic, Directions and Information.

Visit www.SyncMyRide.com or www.syncmaroute.ca today to access these added benefits.

Support In addition to the web site and the material in this publication, you may also find the following helpful: The Troubleshooting section later in this chapter contains common troubleshooting questions and answers on specific issues as well as some helpful hints . The SYNC support team is also there if you feel like you need additional support, or if you just prefer to speak with a live person. Our team will do their best to help you with any questions you are not able to answer on your own. Hours: Monday-Saturday, 8:30 am-8pm EST • In the United States, call: 1–888–270–1055
• In Canada, call: 1–800–565–3673
Note: Times are subject to change due to holidays.

Driving restrictions For your safety and in order to prevent any distractions while driving, certain features are restricted when your vehicle is traveling over 3 mph (5km/h). These features will be noted as speed dependent when they are discussed in this supplement.

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Safety information

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving. • Do not attempt to service or repair SYNC威. See your authorized dealer. • Do not operate playing devices if the power cords and/or cables are broken, split or damaged. Carefully place cords and/or cables where they will not be stepped on or interfere with the operation of pedals, seats and/or compartments, or safe driving abilities. • Do not leave playing devices in the vehicle in extreme conditions as it could cause damage to your device. Refer to your device’s user guide for further information. • Ensure that you review your device’s user guide before using with SYNC威. Privacy information When a cellular phone is connected to SYNC威, SYNC威 creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to SYNC威. In addition, if you connect a media device, SYNC威 creates and retains an index of media content supported by SYNC威. SYNC威 also records a short development log of approximately 10 minutes of all recent SYNC威 activity. The log profile and other SYNC威 data may be used to improve SYNC威 and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use SYNC威 or the vehicle, we recommend you perform a Master Reset to erase all information stored in SYNC威. SYNC威 data cannot be accessed without special equipment and access to the vehicle’s SYNC威 module. Ford Motor Company and Ford of Canada will not access SYNC威 data for any purpose other than as described absent 44

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consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist™ (if equipped), Vehicle Health Report (if equipped), and Traffic, Directions and Information (if equipped).

Using your voice recognition system Your SYNC威 system comes equipped with an advanced voice recognition (VR) system. This system is easy to use and helps you control many features via voice commands, thereby allowing you to keep your hands on the wheel and focus on what is in front of you. Here we’ll cover the basics of how the system works and some global voice commands. The majority of the voice commands will be covered later in the supplement with their respective modes (phone, media, etc.) and will also be indicated with the voice icon shown below.

Initiating a voice session

To initiate a voice session with your SYNC system: 1. Press 2. Wait until you hear a tone prompt and Listening appears in the display. 3. Say any of the following global commands:

• “Phone”: Say to make calls. • “USB”: Say to access the device connected to your USB port. • “Bluetooth Audio”: Say to stream audio from your phone. • “Line in” : Say to access the device connected to the auxiliary input jack. • “Cancel”: Say to cancel the requested action. • “SYNC”: Say to return to the main menu. • “Voice settings”: Say to adjust the level of voice interaction and feedback. • “Help”: Say for an audible list of voice commands available in the current mode. • “Vehicle Health Report” (if equipped, U.S. only): Say to run a health report.

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• “ Services” (if equipped, U.S. only): Say to access the SYNC Services portal. • “Mobile Apps” (if equipped, U.S. only) : Say to access Mobile Applications (if available).

System interaction and feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize your VR system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to be of more help when you are first using the system. You can change these settings at any time.

Adjusting the interaction level 1. Press 2. You can say any of the following commands:

and when prompted, say, “Voice settings”.

• “Interaction mode standard” / “Interaction mode advanced” Standard interaction provides more detailed interaction and guidance while advanced has less audible interaction and more tone prompts. The system defaults to the standard setting. • “Confirmation prompts on” / “Confirmation prompts off” Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. (For example, the system may ask, “Phone, is that correct?”) If turned off, the system will simply make a best guess as to what you requested and you may still occasionally be asked to confirm settings. • “Phone candidate lists on” / “Phone candidate lists off” • “Media candidate lists on” / “ Media candidate lists off” The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, the system may submit back as many as four possibilities for clarification.

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Helpful Hints

For example, “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe. • Ensure that the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing sounds and Listening appears in the display before saying a command. Any command spoken prior to this will not register with the system. • Speak naturally without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing

, ensure that you wait until after the tone

Using SYNC姞’s phone features One of the main features of SYNC is hands-free calling which works in conjunction with your Bluetooth enabled cellular phone. In this section, we’ll cover your phone features in menu mode, applicable voice commands and also any additional options you may have. Phone dependent features While SYNC威 supports a variety of features, many are dependent upon the functionality of your cell phone with Bluetooth威 wireless technology. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

• Answering an incoming call • Ending a call • Using privacy mode • Dial a number • Redial • Call waiting notification • Caller ID

Other features, such as text messaging via Bluetooth, and automatic phone book download are phone dependent features. To ensure that you have a compatible cellular phone, refer to your phone’s user manual and visit www.SyncMyRide.com or www.syncmaroute.ca.

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Pairing a phone for the first time The first thing you must do to use a phone with the system is to wirelessly pair your phone with SYNC. Doing so allows your phone to communicate with the hands-free system, thereby enabling you to make and receive hands-free calls. Note: To scroll through the menus, press

. When the display indicates no phone is

1. Ensure that the vehicle ignition and radio are turned on and that you are in P (Park). 2. Press PHONE or paired press OK. 3. When Add Bluetooth Device appears, press OK. 4. When Find SYNC appears in the display, press OK. 5. Put your phone into Bluetooth discovery mode. Refer to your phone’s user guide if necessary. 6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC in the radio display. 7. The display will indicate when the pairing is successful. 8. Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC will automatically try to connect with first upon vehicle start-up), downloading your phone book, turning on 911 Assist™ (if available), etc.

Note: SYNC威 can support downloading up to approximately 2,000
entries per Bluetooth enabled cellular phone. Note: If one phone has already been paired to SYNC, the process to pair another is slightly different. To pair subsequent phones, please refer to Pairing subsequent phones in the following section.

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Pairing subsequent phones Once you have a phone paired with the system, the steps to pair another phone is a bit different. To pair a subsequent phone: Note: To scroll through the menus, press

1. Ensure that the vehicle ignition and radio are turned on and that you are in P (Park). and scroll until System Settings is selected. 2. Press PHONE or 3. Press OK and scroll until Bluetooth Devices is selected and press OK. 4. Scroll until Add Bluetooth Device is selected and press OK. 5. When Find SYNC appears in the display, press OK. 6. Put your phone into Bluetooth discovery mode. Refer to your phone’s user guide if necessary. 7. When prompted on your phone’s display, enter the six digit PIN provided by SYNC in the radio display. 8. The display will indicate when the pairing is successful. 9. The system will then prompt with questions such as if you would like to set the current phone as the primary phone (the phone SYNC will automatically try to connect with first upon vehicle start-up), download your phone book, turn on 911 Assist™ (if available), etc.

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Phone voice commands

• Call at home2

and when prompted, say, “Phone”. You may then say any of

in office2
• Dial* 2
• Phone book 1
• Phone book at work OR Phone book at office1
• Call history incoming1
• Connections1
•Go to privacy • Hold

Press the following: • Call 2
• Call on mobile OR cell2 • Call at work OR Call • Call on other2
• Phone book at home1
• Phone book on mobile OR cell1
• Call history outgoing1
• Phone book on Other1
• Call history missed1
• Menu**1
• Join 1 Voice commands are not available until downloading phone information via Bluetooth is complete. 2 Voice commands which are available at the first level (without having to say, “Phone”). Phone book commands: When you ask SYNC威 to access a phone book name, number, etc., the requested information will appear in the display to view. Press * If you have said, “Dial” you can say any of the following commands: • 0–9
• Delete (deletes one digit) • Plus • Asterisk (*) • 700 (seven hundred) • 411 (four-one-one), 911
(nine-one-one), etc. Helpful hint: To exit dial mode, press and hold MENU to go to the PHONE MENU. 50

• Dial • Clear (deletes all entered digits) • Star • 800 (eight hundred) • 900 (nine hundred) • # / (pound, slash)

or PHONE or say “Call” to call the contact.

or PHONE or press

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** If you have said, “Menu”, you can then say any of the following commands: • [Phone] settings [message] • [Phone] settings [message] notification off notification on • Phone name • [Phone] connections • Battery • Signal • [Phone] settings [set] phone • [Phone] settings [set] ringer 1
ringer • [Phone] settings [set] ringer 3
• [Phone] settings [set] ringer 2
• [Phone] settings [set] ringer off • Text message inbox Note: With the above commands, words in [ ] are optional and do not have to be spoken for the system to understand the command. At any time, you can say the following global commands: • SYNC • Line in • Phone • Cancel • Services (if equipped, U.S. only) • Help Making a call To make a call, press

• USB • Bluetooth Audio • Voice settings • Vehicle Health Report (if equipped, U.S. only) • Mobile Apps (if equipped, U.S. only)

and when prompted say:

• “Call ” or • “Dial” and the desired number. When the system confirms the number, say “Dial” again to initiate the call.

Note: To erase the last spoken digit, say “Delete” or press all spoken digits, say “Clear” or press and hold To end a call: • Select ‘End’ on-screen using the system’s soft keys beneath the audio • Press and hold PHONE on the audio system • Press and hold

on the steering wheel controls

system

. To erase

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Answering an incoming call During an incoming call, you will hear an audible ring. You can then:

or PHONE.

• Answer the call by pressing • Reject the call by pressing and holding • Ignore the call by doing nothing. Phone options during an active call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc.

or PHONE.

MENU

Active Call Menu

Mute Call?

Privacy

Call Hold

Enter Tones

Join Calls

Phonebook

Call History

Return

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to scroll through the menu

Scrolling through the menus: Use options. To access: 1. Press MENU during an active call. 2. When Active Call Menu is selected, press OK. 3. Scroll to cycle through the following options: Mute Call?: Enables you to mute the current call so that you can have a private conversation in the vehicle cabin. The display will indicate the call is muted. Privacy: Enables you to switch a call from an active hands-free environment back to your cellular phone for a more private conversation.

• Press OK to select and press OK again when Privacy on/off appears. The display will indicate In Privacy and the system will transfer your call.

Call Hold: Allows you to put an active call on hold to have a private conversation within the vehicle cabin or to answer another call. 1. Press OK to select and press OK again when Hold on/off appears. 2. To answer another call at this time, press

or PHONE.

Enter Tones: Allows you to enter ’tones’ such as numbers for passwords.

1. Press OK to select and then scroll until the desired number appears in the display and press OK. 2. A tone will sound as confirmation. Repeat as necessar y.

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Join Calls: Allows you to join two separate calls and speak to both through SYNC.

or PHONE to put your first call on hold.

1. Press 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll until Join Calls appears and press OK. Press OK again when Join Calls? appears to confirm. 4. The system will join the calls, allowing you to speak to both parties at the same time. SYNC can support a maximum of three callers on a multiparty/conference call.

Phonebook: Allows you to access your phonebook contacts.

1. Press OK to select and scroll to cycle through your phonebook contacts. 2. Press OK when the desired selection appears in the display. 3. Press

or PHONE to call the selection.

Call History: Allows you to access your call history log.

1. Press OK to select and scroll to cycle through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press

or PHONE to call the selection.

Return: Press OK to exit the current menu.

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Maneuvering the phone menu Below is a graphical representation of how the phone menu lays out in your system. It will be explained in more detail in this chapter, but this may help you to better visualize the menu structure.

PHONE or

Phone Redial

Call History Incoming Call History Outgoing Call History Missed Return

Send Text Message? Download Unread Msgs Delete All Messages? Return Phone Status Set Ringer Message Notification Modify Phonebook Auto Download Return

User Preferences + Run Report? Return

Bluetooth Devices + Advanced + Return

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Call History

OK

Phonebook

Text Message

OK

Phone Settings

OK

SYNC Services

911 Assist

Vehicle Health Report

OK

Mobile Apps

System Settings

OK

Exit Phone Menu

+ Denotes submenus with additional menu items

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on your audio system to

Scrolling through the menus: Press scroll through the menu options. Accessing features through the phone menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as accessing phone and system settings. You can also access advanced features such as 911 Assist™, Vehicle Health Report and SYNC Services. To access your phone menu: 1. Press PHONE or 2. Scroll to cycle through the following features: Phone Redial: Redials the last number called (if available).

to enter the Phone Menu.

• Press OK to select and press OK again to confirm. The display will indicate Redialingѧ as it is placing the call.

Call History: This is a phone dependent feature which allows you to access any previously dialed, received or missed calls while your phone has been connected to SYNC.

1. Press OK to select. 2. Scroll to select from Call History Incoming, Call History Outgoing or Call History Missed. Press OK to enter the chosen menu and scroll to cycle through your calls. 3. Press OK, PHONE or Note: SYNC will attempt to automatically re-download your phone book / call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth enabled cellular phone supports this feature).

to call the desired selection.

Phonebook: This is a phone and speed dependent feature which allows you to access your downloaded phonebook.

1. Press OK to confirm and enter. Note: If your phonebook has less than 255 listings, they will appear alphabetically in flat file mode. If there are more, they will be organized into alphabetical categories. 2. Scroll until the desired contact appears and press OK. 3. Press OK or PHONE or Note: SYNC can support downloading up to approximately 2,000
entries per Bluetooth enabled cellular phone .

to call the contact.

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Text Message: This is a phone dependent feature which enables you to send, download and delete text messages.

• Please refer to Text Messaging in the following section for complete information.

Phone Settings: These are phone dependent features which allow you to view your phone’s status, set a ring tone, select your message notification, change phone book entries and also to automatically download your cellular phone among other features. • Please refer to Phone Settings in the following section for complete information.

SYNC Services (if equipped, U.S. only): Select to access the SYNC services portal where you can request various types of information, traffic reports and directions.

• Refer to SYNC Services later in this chapter.

911 Assist (if equipped): When used properly, this can place an emergency call to a 911 operator for you after an accident.

• Refer to 911 Assist later in this chapter.

Vehicle Health Report (if equipped, U.S. only): Enables you to run and receive a diagnostic report card on your vehicle.

• Refer to Vehicle Health Report later in this chapter.

Mobile Apps (if equipped, U.S. only): Enables you to interact with SYNC威 capable mobile applications on your smartphone. Refer to SYNC威 AppLink™ section later in this chapter. System Settings: Press OK to access Bluetooth Devices menu listings (add, connect, set as primary, on/off, delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information).

• Refer to Bluetooth Devices menu and Advanced menu options in the following sections for more information.

Exit Phone Menu: Press OK when this appears in the display to exit the phone menu.

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Text messaging SYNC allows you to receive, send, download and delete text messages. The system will even read incoming text messages to you so that you do not have to take your eyes off the road. Note: This is a phone dependent feature. Receiving a text message Note: This is a phone dependent feature. Your phone must support downloading text messages via Bluetooth to receive incoming text messages. When a new message arrives: 1. An audible tone will sound and the display will indicate you have a new message. 2. Press read the message to you. 3. Press OK to receive and open the text message or do nothing and the message will go into your text message inbox. Press OK again and SYNC威 will read your message aloud as you are not able to view the message. You can then also choose whether you’d like to reply or forward the message. 4. Press OK and scroll to choose between:

, wait for the prompt and say, “Read Message” to have SYNC

• Reply to Text Message: Press OK to access and then scroll through the list of predefined messages to send. • Forward Text Message: Press OK to forward the message to anyone in your Phonebook, Call History. You can also choose to Enter Number.

Note: Forwarding a text message is a speed dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message. Sending, downloading and deleting your text messages Text messaging is a phone dependent feature. If your phone is compatible, SYNC allows you to receive, send, download and delete text messages. To access: 1. Press PHONE or 2. Scroll until Text Message appears and press OK. 58

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3. Scroll to select from the following options: Send Text Message?: Enables you to send a new text message based on a predefined set of 15 messages.

1. Press OK to select. If the system detects your phone does not support this feature, Unsupported will appear in the display and SYNC will return you to the main menu. 2. Scroll to cycle through the following predefined text message options: • Can’t talk right now • Call you later • Be there in 20 minutes • No • Thanks • I need more directions • Too funny • I’m stuck in traffic

• Call me • Yes • Why? • Where R you? • I love you • Can’t wait to see you • Be there in 10 minutes

4. Press OK when the desired selection is in the display. The system will now need to know to whom you would like to send the message. 5. Scroll to cycle through Phonebook or Call History entries. You can also select Enter Number to audibly enter a desired number. 6. Press OK to enter the desired menu and scroll to select the specific contact. 7. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Note: Each text message will be sent with the following signature: “This message was sent from my .”

Download Unread Msgs: Allows you to download your unread messages (only) to SYNC.

• Press OK to select. The display will indicate your messages are being downloaded. When complete, SYNC will take you to your inbox.

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Delete All Messages?: Allows you to delete current text messages from SYNC (not your phone).

• Press OK to select. The display will indicate when all your text messages have been deleted and SYNC will return you to the text message menu. Note: SYNC does not automatically download all of your unread text messages at every ignition cycle (as it does with call history and phonebook if automatic download is set to on.

Delete All Messages?: Press OK to exit the current menu.

Accessing your phone settings These are phone dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modifying your phone book and also setting up automatic download. To access: 1. Press PHONE or 2. Scroll until Phone Settings appears and press OK. 3. Scroll to select from the following options: Phone Status: Shows you the provider, name, signal power, battery power and roaming status of your connected phone. • Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu.

Set Ringer: Allows you to select which ring tone will sound during an incoming call (one of the system’s or your phone’s). • Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer 3
and Phone Ringer. Press OK to select. Note: If your phone supports in-band ringing, your phone’s ringer will sound when Phone Ringer is chosen.

Message Notification : Gives you the option of hearing an audible tone to notify you when a text message has arrived.

• Press OK to select and scroll to select between Message Notification On or Message Notification Off . Press OK to select.

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Modify Phonebook: Allows you to modify the contents of your phone book (i.e. add, delete, download).

Press OK to select and scroll to cycle through the following options: • Add Contacts: Press OK to add more contacts from your phone book. ’Push’ the desired contact(s) on your phone. Refer to your phone’s user guide on how to ’push’ contacts. • Delete Phonebook: Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK to confirm. SYNC will take you back to the Phone Settings menu. • Download Phonebook: Press OK to select and press OK again when Confirm Download? appears. • Delete Contact: Press OK to delete a specific contact. When Select Contact appears, press OK again and scroll until the name is selected. Press OK to select and again to confirm. Note: If automatic download is on, the contact may appear on the next automatic download.

Auto Download: Allows you to automatically download your cellular phone’s phone book each time your phone connects to SYNC.

• Press OK to select. When Auto Download On? appears, press OK to have your phonebook automatically download each time. Downloading times are phone and quantity dependent. Note: When auto download is on, any changes, additions or deletions saved since your last download will be deleted. • Select Off to NOT download your phonebook every time your phone connects to SYNC. Note: Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC.

Return: Press OK to exit the current menu. System settings System Settings provide access to your Bluetooth Devices and Advanced menu features. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as ’primary’ as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.

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See the following sections for more information and also the following graphic for the system settings menu layout.

PHONE or

Phone Redial

Call History

Phonebook

Text Message

Phone Settings

SYNC Services

911 Assist

Vehicle Health Report

Mobile Apps

Bluetooth Devices

Add Bluetooth Device Connect Bluetooth Device Set Primary Phone Set Bluetooth on/off Delete Device Delete All Devices Return

System Settings

OK

Advanced

Exit Phone Menu

Prompts Languages Factory Defaults Master Reset Install Application System Info MAP Profile Return

Return

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on your audio system to

Scrolling through the menus: Press scroll through the menu options. Bluetooth Device menu options This menu allows you to add, connect, delete, set a phone as primary, as well as turn Bluetooth on and off. To access: 1. Press PHONE or 2. Scroll until System Settings appears and press OK. 3. Scroll until Bluetooth Devices appears and select OK. 4. Scroll to select from the following options: Add Bluetooth Device: This is a speed dependent feature which allows you to pair additional phones to the system.

to enter the Phone Menu.

1. Press OK to select and press OK again when Find SYNC appears in the display. 2. Follow the directions in your phone’s user guide to put your phone into discovery mode. A six digit PIN will appear in the display. 3. When prompted on your phone’s display, enter the six digit PIN provided by SYNC. 4. When Set As Primary Phone? appears, press OK. Scroll to toggle between Yes and No and press OK. Note: Setting a phone as primary means that SYNC will attempt to connect to this phone first at every ignition cycle. 5. Depending on the functionality of your phone, you may be asked additional questions, such as if you would like to download your phonebook or activate 911 Assist (if equipped). Scroll and use OK to select the desired responses.

Connect Bluetooth Device: Allows you to connect a previously paired Bluetooth enabled phone.

1. Press OK to select and view a list of previously paired phones. 2. Scroll until the desired device is chosen and press OK to connect the phone. Note: Only one device can be connected at a time. When another phone is connected, the previous one will be disconnected.

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Set As Primary Phone?: Select to set a previously paired phone as your primary phone. SYNC will attempt to connect with the primary phone at every ignition cycle.

• Press OK to select and scroll to select the desired phone. Press OK to confirm. Note: When a phone is selected as primary, it will appear first in the list and will be marked with an *.

Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.

• Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Off Bluetooth will disconnect all Bluetooth devices and deactivate all Bluetooth features.

Delete Device: Allows you to delete a paired phone.

• Press OK and scroll to select the device. Press OK to confirm. Delete All Devices: Allows you to delete all previously paired phones.

• Press OK to select. Note: Deleting a phone will also delete all information in SYNC originally saved with that phone.

Return: Press OK to exit the current menu. Advanced menu options This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information. To access: 1. Press PHONE or 2. Scroll until System Settings appears and press OK. 3. Scroll until Advanced appears and select OK. 4. Scroll to select from the following options: Prompts: Prompts from SYNC can help guide you using questions, helpful hints or asking you for a specific action. To turn these prompts on or off:

to enter the Phone Menu.

1. Press OK to select and scroll to select between on or off. 2. Press OK when the desired selection appears in the display. SYNC will take you back to the Advanced menu.

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Languages: Allows you to choose from three languages: English, Francais and Espanol. Once selected, all of SYNC’s radio displays and prompts will be in the selected language.

1. Press OK to select and then scroll through English, Francais and Espanol. 2. Press OK when the desired selection appears in the display. Note: If you change the language setting, the display will indicate that the system is updating. When complete, SYNC will take you back to the Advanced menu.

Factory Defaults: Allows you to return to the factory default settings. This selection will NOT erase your indexed information (phonebook, call history, text messages and paired devices).

1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm.

Master Reset: Allows you to completely erase ALL information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings.

• Press OK to select. The display will indicate when complete and SYNC will take you back to the Advanced menu.

Install Application?: Allows you to install applications you have downloaded.

• Press OK and scroll to select. Press OK to confirm.

System Info: Allows you to access the Auto Version number as well as the FDN number.

• Press OK to select.

MAP Profile: Message Access Profile is a Bluetooth component which can further help your phone with the exchange of text messages. Return: Press OK to exit the current menu.

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Accessing and using your SYNC applications and Services (if equipped) In addition to the standard phone and media options which SYNC offers, your system also includes advanced features such as:

• 911 Assist™: Can alert 911 in the event of an emergency. • Vehicle Health Report (if equipped, U.S. only): Provides a diagnostic and maintenance report card of your vehicle. • Traffic, Directions and Information (if equipped, U.S. only): Provides access to Traffic, Directions and information such as travel, horoscopes, stock prices and more.

In order for these features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, please visit www.SyncMyRide.com or www.syncmaroute.ca. Refer to the following sections for more information on each feature.

SYNC姞 Services: Traffic, Directions & Information (TDI), if equipped, U.S. only Note: SYNC威 with Traffic, Directions & Information Services requires activation prior to use. Visit www.SyncMyRide.com to register as you must register to use the service. You must also have a paired and connected Bluetooth enabled cellular phone in order to connect to SYNC威 Traffic, Directions & Information Services. Refer to the Phone Features chapter for pairing instructions. SYNC威 Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SyncMyRide.com. To connect to SYNC威 Traffic, Directions & Information Services using voice commands: 1. Press 2. When prompted, say, “Services”. This initiates an outgoing call to SYNC威 TDI Services using your paired and connected Bluetooth enabled cellular phone. 3. Once connected, follow the voice prompts to request your desired service such as “Traffic” or “Directions”. You can also say, “What are my choices?” to receive a complete list of available services from which to choose. 4. To return to the services main menu, say “Services” or for help, simply say, “Help”. 66

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) on the steering wheel.

or PHONE to enter the Phone Menu.

To connect to SYNC威 Traffic, Directions & Information Services using the phone menu: 1. Press 2. Scroll repeatedly until Services appears in the display. 3. Press OK to confirm and enter the Services menu. The display will indicate the system is connecting. 4. Press OK. SYNC威 will initiate the call to the services portal. 5. Once connected, follow the voice prompts to request your desired Service such as Traffic or Directions. You can also say, “What are my choices?” to receive a complete list of available services from which to choose. 6. To return to the services menu, say “Services” or for help, simply say, “Help”. To disconnect from SYNC威 Services (TDI) you can: • Press and hold the phone button ( • Say “Goodbye” from the SYNC Services main menu. Receiving Turn by Turn Directions: 1. When connected to the Services portal, say “Directions” or “Business Search”. 2. Follow the voice prompts to select your Destination. Once your destination is selected, your current vehicle location is uploaded and a route based on current traffic conditions is calculated and sent back to your vehicle . After the route download is complete, the phone call is automatically ended. You will receive driving instructions via audible prompts. 3. While on an active route, you can select or say ‘Route Summary or ‘Route Status’ to view the Route summary turn list or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route. Personalizing Traffic, Directions and Information: Your Traffic, Directions and Information Services can be personalized to provide quicker access to your most used or favorite information. You can save address points such as, ‘work’ or ‘home’. You can also save favorite information like sports teams, such as ‘Detroit Lions’, or a news category. To learn more, log onto www.SyncMyRide.com. Push to interrupt: You can, at any time while you are connected to SYNC TDI Services, press to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command.

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Portable: Your SYNC TDI Services subscription is associated with your Bluetooth enabled cellular phone number, not your VIN (Vehicle Identification Number). Thus, you can use your SYNC TDI Service with any vehicle equipped with Traffic, Directions and Information. Simply pair and connect your phone to any vehicle equipped with Traffic, Directions and Information and continue enjoying your personalized services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions. Note: When you connect to Traffic, Directions and Information, the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request and for continuous improvement, the service may collect and record call details and voice communications. For more information, see Traffic, Directions and Information, Terms and Conditions at www.SyncMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service. Note: SYNC威 with Traffic, Directions & Information Services requires activation prior to use. Visit www.SyncMyRide.com to register. Standard phone and message rates may apply. Subscription may be required. To register and check your eligibility for free services, log onto www.SyncMyRide.com. Note: Traffic, Directions & Information Services will not function properly if you have enabled caller ID blocking on your mobile phone. Prior to using SYNC TDI Services, ensure that your mobile phone is not blocking caller ID.

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911 Assist™ (if equipped) For 911 Assist™ to function properly, the vehicle must have battery power after the crash, the cell phone must be previously paired, connected to SYNC威, and continue to function properly with the ability to make and maintain a 911 call initiated by SYNC威, and the 911 Assist™ feature must be previously enabled (set to ON).

WARNING: Do not wait for 911 Assist™ to initiate an emergency call if you are capable yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist™ within 5 seconds after the crash, the system or phone may be damaged or non-functional.

The cell phone or 911 Assist™ hardware may become damaged in a crash, the vehicle may lose battery power, or the cell phone may be thrown from the vehicle, which could prevent operation. Additionally, every cell phone operates differently. While SYNC威, 911 Assist™ works with most cell phones, some may have trouble using this feature. Finally, not all crashes deploy an airbag or, in certain vehicles, activate the fuel pump shut-off which are the criteria to initiate 911 Assist™. Airbags generally deploy in certain frontal, near frontal, side and rollover crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag deployment, see the Seating and Safety Restraints chapter of your Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to act as a trigger for 911 Assist™ in rear-end crashes, in which airbags generally do not deploy. To determine if your vehicle has this trigger, check the Roadside Emergency chapter in your Owner’s Guide. If your Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-off Switch”, it will not trigger 911 Assist™.

WARNING: Always place cell phone in a secure location to prevent it from becoming a projectile or becoming damaged in the event of a collision. Failure to do so may cause serious injury or damage the phone which could prevent 911 Assist from functioning properly.

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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled (set to ON), 911 Assist™ may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist™ may also be capable of electronically or verbally disclosing to 911 operators the vehicle location, and/or other details about the vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not enable (set to ON) the feature. Note: If 911 Assist™ is enabled/disabled by any user, the current setting will apply for all paired phones. If the 911 Assist™ setting is disabled (set to OFF), a voice message and/or display item will inform the vehicle occupants when a previously paired phone connects to SYNC威 at vehicle start up. In the event of a crash involving the deployment of an airbag or the activation of the fuel pump shut-off, in certain vehicles, SYNC威 is designed to assist occupants in attempting to contact emergency services by dialing 911 through the occupant’s paired and connected Bluetooth enabled cellular phone. In the event that a connected cellular phone is damaged or loses connection to SYNC威, SYNC威 will search for and connect to any available, previously paired cell phone and attempt to place the call to 911. Before initiating the call, SYNC威 provides a short window of time (approximately 10 seconds) that allows the driver or passenger to decide whether to cancel the call by pressing and or PHONE on the steering wheel controls or on the audio holding system. Before initiating the 911 call for the occupants, SYNC威 will say the following or a similar message: “SYNC威 will attempt to call 911. If you wish to cancel the call, press and hold the phone button.” If the call is not cancelled and a successful call is made, a pre-recorded message will be played for the 911 operator and then the occupant(s) in the vehicle will be able to communicate with the 911 operator. Note: Failure to cancel the call as described above will result in SYNC威 dialing 911. Note: When you are connected to the 911 operator, be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

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throughout feature activation and use.

The following steps are required for the 911 Assist™ feature to perform properly: • SYNC威 is on and functioning properly at the time of the incident and • SYNC威 911 Assist™ feature is set to ON prior to the incident. • A Bluetooth enabled and compatible cellular phone is paired and • A connected Bluetooth enabled cellular phone that has the ability to make and maintain an outgoing call at the time of the incident. • A connected Bluetooth enabled cellular phone that has adequate • The vehicle is located in the U.S. or Canada or in a territory in which

network coverage, battery power and signal strength.

connected to SYNC威.

911 is the emergency number.

WARNING: Unless 911 Assist™ is previously configured to ON prior to a crash, 911 Assist™ will not dial for help during an emergency, which could delay response time, increasing the risk of serious injury or death after a crash.

or PHONE to enter the Phone Menu.

The 911 Assist™ feature is initially set to OFF. To access the setting: 1. Press 2. Scroll repeatedly until 911 Assist appears in the radio display. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5. Press OK when the desired option appears in the radio display. Set On or Set Off will appear in the display as confirmation. Note: Off selections include: Off with reminder and Off without reminder. Off with reminder provides a display and voice reminder at phone connection at vehicle start. Off without reminder provides a display reminder only without a voice reminder. For more information, please visit www.SyncMyRide.com or www.syncmaroute.ca. Note: Before enabling (setting to ON), review the 911 Assist™ Privacy Notice.

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Vehicle health report (if equipped, U.S. only)

WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Reports supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SyncMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. SYNC威 allows you to check your vehicle’s overall ‘health’ in the form of diagnostic report card. The vehicle health report contains valuable information such as: • Vehicle Diagnostic Information • Scheduled maintenance • Open Recalls and Field Service Actions