2014 Ford Escape Owners Manual

- 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635
kilograms - (5 x 99 kilograms) - (5 x 13.5 kilograms) = 635 - 495 - 67.5 = 72.5 kilograms. *Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be:1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 pounds. Now you have

the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position. Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles

WARNING

Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle.

Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle.

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Load Placement To help minimize how trailer movement affects your vehicle when driving: • Load the heaviest items closest

to the trailer floor.

• Load the heaviest items

centered between the left and right side trailer tires.

• Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.

• Select a tow bar with the

correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.

When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in another chapter of this manual. See Load Limit (page 169). You can also find the information in the RV & Trailer Towing Guide, available at an authorized dealer.

TOWING A TRAILER WARNINGS

Do not exceed the GVWR or the GAWR specified on the

certification label.

Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.

Your vehicle may have electrical items, such as fuses or relays, related to towing. See the Fuses chapter. Your vehicle's load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle. Towing a trailer places an extra load on your vehicle's engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.

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TRAILER SWAY CONTROL (If Equipped)

WARNING

Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.

Note: This feature does not prevent trailer sway, but reduces it once it begins. Note: This feature cannot stop all trailers from swaying. Note: In some cases, if vehicle speed is too high, the system may activate multiple times, gradually reducing vehicle speed. This feature applies the vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes. The first thing to do is slow the vehicle down, then pull safely to the side of the road and check for proper tongue load and trailer load distribution. See Load Carrying (page 167). RECOMMENDED TOWING WEIGHTS Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below.

Note: Be sure to take into consideration trailer frontal area. Do not exceed 20 feet2 (1.86
meters2) if your vehicle is not equipped with a towing package or 30 feet2 (2.79 meters2) if your vehicle is equipped with a towing package. Note: For high altitude operation, reduce the gross combined weight by 2% per 1000 feet (300 meters) starting at the 1000 foot (300
meter) elevation point. Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as the vehicle’s electrical system may not include the wiring connector needed to activate electric trailer brakes. Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following chart.

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Powertrain

Maximum GCWR

5351 lb (2427 kg) 5862 lb (2659 kg) 5957 lb (2702 kg) 7457 lb (3382 kg) 6005 lb (2724 kg) 6091 lb (2763 kg) 7591 lb (3443 kg)

2.5L 2WD 1.6L GTDI 2WD 2.0L GTDI 2WD2
2.0L GTDI 2WD3
1.6L GTDI 4WD 2.0L GTDI 4WD2
2.0L GTDI 4WD3
1Calculated with SAE J2807 method. 2Without trailer towing package. 3 With trailer towing package.

Maximum trailer

weight1

1500 lb (681 kg) 2000 lb (907 kg) 2000 lb (907 kg) 3500 lb (1588 kg) 2000 lb (907 kg) 2000 lb (907 kg) 3500 lb (1588 kg)

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Trailer Brakes

WARNING

Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.

Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded. Trailer Lamps

WARNING

Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.

Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working.

ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your

vehicle at least 1000 miles (1600
kilometers).

• Consult your local motor vehicle laws

for towing a trailer. See the instructions included with towing accessories for the proper installation and adjustment specifications. Service your vehicle more frequently if you tow a trailer. See your scheduled maintenance information. If you use a rental trailer, follow the instructions the rental agency gives you.

•

•

•

You can find information on load specification terms found on the tire label and Safety Compliance label as well as instructions on calculating your vehicle's load in the Load Carrying chapter. See Load Limit (page 169). Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Safety Chains Note: Never attach safety chains to the bumper. Always connect the safety chains to the hook retainers of your vehicle hitch. To connect the trailer’s safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.

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1. Turn the steering wheel to point your

vehicle tires away from traffic flow.

2. Set your vehicle parking brake. 3. Place the automatic transmission in

position P.

4. Place wheel chocks in front and back

of the trailer wheels. (Chocks not included with vehicle.)

Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper.

• Do not allow waves to break higher

than 6 inches (15 centimeters) above the bottom edge of the rear bumper.

Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the

components.

• Affecting driveability, emissions, and

reliability.

Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required. TOWING POINTS Due to local market requirements in some countries, some vehicles may be equipped with a recovery hook.

Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer • Do not drive faster than 70 mph (113

km/h) during the first 500 miles (800
kilometers).

• Do not make full-throttle starts. • Check your hitch, electrical connections

and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80
kilometers).

•

• When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help A/C performance. Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.

•

•

• Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.

• Avoid parking on a grade. However, if

you must park on a grade:

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TRANSPORTING THE VEHICLE

Recovery Hook Location If your vehicle is equipped with a screw-in recovery hook, it is located in the luggage compartment under the floor cover. If your vehicle is not equipped with a recovery hook, you can purchase one from your dealer. Installing the Recovery Hook There is an installation point for the recovery hook located behind the fascia. Note: The screw-in recovery hook has a left-hand thread. Turn it counterclockwise to install it. Make sure that the recovery hook is fully tightened.

Insert a suitable object to pry open the cover (1). Use the recessed (notched) portion of the cover. Screw in the recovery hook (2). Towing the Vehicle on Four Wheels Switch the ignition to the on position. Failure to do so results in steering lock and non-function of indicator and brake lamps. Braking and steering efforts are high if the engine is not running. Maintain increased stopping distances.

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 102). Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. Front-wheel drive vehicles CANNOT be flat-towed (all wheels on the ground) as vehicle or transmission damage may occur. You must place the front wheels on a two-wheel tow dolly. If you are using a tow dolly, follow the instructions specified by the equipment provider. Four-wheel drive vehicles CANNOT be flat-towed (all wheels on the ground), as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four (4) wheels off the ground such as when using a car-hauling trailer. Otherwise, you cannot recreational tow your vehicle.

It is acceptable to have your front-wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the ground. When towing in this manner, the rear wheels can remain on the ground. Front-wheel drive vehicles must have the front wheels placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission. Towing a four-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, four-wheel drive system and vehicle. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •

Your vehicle is facing forward for towing in a forward direction.

• Place the transmission in position N. If you cannot move the transmission into N, you may need to override it. See Transmission (page 138).

• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80

kilometers).

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Driving Hints

BREAKING-IN You need to break in new tires for approximately 300 miles (480
kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Your fuel economy is affected by several things, such as how you drive, the conditions you drive under, and how you maintain your vehicle. You may improve your fuel economy by keeping these things in mind: • Accelerate and slow down in a smooth,

moderate fashion.

• Drive at steady speeds without

stopping.

• Anticipate stops; slowing down may

eliminate the need to stop.

• Combine errands and minimize

stop-and-go driving.

• Close the windows for high-speed

driving.

• Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105
km/h]). Keep the tires properly inflated and use only the recommended size.

•

• Use the recommended engine oil. • Perform all regularly scheduled

maintenance.

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Avoid these actions; they reduce your fuel economy: •

Sudden accelerations or hard accelerations.

• Revving the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold

mornings.

• Use the air conditioner or front

defroster.

• Use the speed control in hilly terrain. • Rest your foot on the brake pedal while

driving.

• Drive a heavily loaded vehicle or tow a

trailer.

• Carry unnecessary weight

(approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kilogram] of weight carried).

• Driving with the wheels out of

alignment.

Conditions • Heavily loading a vehicle or towing a

trailer may reduce fuel economy at any speed.

• Adding certain accessories to your

vehicle (for example bug deflectors, rollbars, light bars, running boards, ski racks or luggage racks) may reduce fuel economy. To maximize the fuel economy, drive with the tonneau cover installed (if equipped).

• Using fuel blended with alcohol may

lower fuel economy. Fuel economy may decrease with lower temperatures during the first 8–10
miles (12–16 kilometers) of driving.

•

•

• Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain.

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Driving Hints

•

•

Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation.

• Close the windows for high-speed

driving.

DRIVING THROUGH WATER Note: Driving through deep water above the recommended levels can cause vehicle damage. If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

FLOOR MATS

WARNINGS

Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area

unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.

Incorrectly fitted floor mats can cause the accelerator pedal to become stuck in the open position.

This can cause loss of vehicle control. Always correctly install the floor mats to the retention posts so that they cannot slip out of position or

obstruct pedal operation.

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

Do not place unsecured floor mats or any other covering in the foot well. Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation.

Do not allow objects to fall or become trapped under the pedals of your vehicle. This can cause loss of

vehicle control.

Carry out regular inspections to make sure the floor mats are secure.

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E142667E142666Driving Hints

To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. Remove in reverse order.

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Roadside Emergencies

ROADSIDE ASSISTANCE Vehicles Sold In The U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: 24 hours, seven days a week. • for the coverage period listed on the • Roadside Assistance Card included in your Owner's Manual portfolio.

• •

Roadside assistance will cover: •

a flat tire change with a good spare, if provided with the vehicle (except vehicles that have been supplied with a tire inflation kit). battery jump start. lock-out assistance (key replacement cost is the customer's responsibility). fuel delivery — Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out — available within 100 feet

•

(30.5 meters) of a paved or county maintained road, no recoveries. towing — Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3
kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 kilometers).

•

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Vehicles Sold In The U.S. : Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner's information portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles Sold In Canada : Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold In Canada : Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference. Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.

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For vehicles equipped with a push button start system: 1. Press the START/STOP button to

switch off the ignition.

2. Press the brake pedal and press the

START/STOP button to start the vehicle.

3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.

4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE

WARNINGS

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in personal injury or vehicle damage. Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Use only an adequate-sized cable with insulated clamps.

HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.

The hazard warning button is located on the instrument panel. Use it when your vehicle is

creating a safety hazard for other motorists. • Press the button to turn on the hazard

warning function, and the front and rear direction indicators will flash.

• Press the button again to turn them

off.

FUEL SHUTOFF

WARNING

Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the

fuel pump.

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Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Turn all accessories off. Connecting the Jumper Cables

WARNING

Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

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1. Connect the positive (+) jumper cable

to the positive (+) terminal of the discharged battery.

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a ground connection point if available.

WARNING

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.

A spark may cause an explosion of the gases that surround the battery.

4213E142664Roadside Emergencies

Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
rpms, as shown in your tachometer.

2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been

started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.

2. Remove the jumper cable on the

negative (-) terminal of the booster vehicle's battery.

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle's battery.

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle's battery.

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the battery can recharge. POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: • •

The hazard control button is pressed The panic button (if equipped) is pressed on the remote entry transmitter Your vehicle runs out of power

•

190

1. Remove the jumper cable from the ground metal surface or connecting point, if available.

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4132E142665Customer Assistance

These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,

City/State, or Zip Code

Ford Extended Service Plans Ford Genuine Accessories Service specials and promotions.

• Owner Manuals • Maintenance Schedules • Recalls • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

3.

2.

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com

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Customer Assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

•

In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •

Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.

• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have

already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: [email protected] www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact:

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FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada.

Transport Canada Contact Information

Website Phone

http://www.tc.gc.ca/eng/roadsafety/menu.htm 1–800–333–0510

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Fuses

WARNINGS

To reduce risk of electrical shock, always replace the cover to the power distribution box before

reconnecting the battery or refilling fluid reservoirs.

The power distribution box is in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. You will need to reset some features if you disconnect and reconnect the battery. See Changing the 12V Battery (page 217).

FUSE SPECIFICATION CHART Pre-Fuse Box The pre-fuse box is in the engine compartment attached to the positive battery post. This box contains several high current fuses. If you need to replace one of these high current fuses, see an authorized dealer. Power Distribution Box WARNINGS

Always disconnect the battery before servicing high current fuses.

Lift the release lever at the rear of the cover to remove it.

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E157389Fuses

Fuse or relay number

Fuse amp rating

Protected components

F7

F8
F9
F10
F11
F12
F13
F14

F15
F16

F17
F18
F19

F20
F21
F22
F23
F24
F25

F26
F27
F28
F29

40A**

30A**

—

40A** 30A** 30A** 30A** 25A**

20A** 25A**

20A** 20A** 5A*

15A* 5A* 15A* 5A* 5A* 10A*

5A* 15A* 10A* 25A*

Anti-lock brake system and electronic stability program pump Electronic stability program valve Not used Heater blower motor Body control module feed Powertrain control module relay fuse Starter relay Rear power window (without door control unit) Front cigar lighter or power outlet Front power window (without door control unit) Rear power outlet Center power outlet Anti-lock brake system and electronic stability program 15 feed Horn Stop light switch Battery monitor system Relay coils Light switch module Power exterior mirror (without door control unit) Keep-alive power Air conditioner clutch Vehicle power - fuel injector (2.5L engine) Rear window defroster

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Fuse or relay number

Fuse amp rating

Protected components

F30
F31
F32
F33
F34
F35
F36
F37

F38

F39

F40
F41
F42
F43
F44
F45
F46
F47
F48
R1
R2
R3
R4
R5
R6

— — 15A* 10A* 10A* 15A* 5A* 10A*

5A*

5A*

5A* 20A* 15A* 15A* 15A* —

40A**

— 5A* —

Micro relay

—

Micro relay

— —

Not used Not used Vehicle power Vehicle power 2
Vehicle power 3
Vehicle power 4
Active grill shutters Occupant classification sensor, Passenger airbag deactivation indicator feed Engine control module and transmission control module ignition feed Daytime running lamps and headlamp control module ignition feed Electronic power assist steering 15 feed Body control module 15 feed Rear wiper Headlamp control module supply Front fog daytime running lamps Not used Smart wiper motor modules Not used Keypad Not used Horn Not used Front fog daytime running lamps Not used Not used

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

R7
R8
R9
R10
R11
R12
R13
R14
R15
R16

—

Mini relay

—

Mini relay Micro relay Power relay Mini relay Mini relay Power relay Power relay

Not used Delayed accessory relay Not used Starter relay Air conditioner clutch Cooling fan Heater blower Engine control relay Heated rear window Ignition 15

*Mini fuses **Cartridge fuses

Passenger Compartment Fuse Panel The fuse panel is on the right side below the glove box.

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

F56
F57
F58
F59
F60

F61

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20A — 5A 5A 10A

20A

Fuel pump supply, Air mass meter Not used Not used (spare) Passive anti-theft transceiver Interior light, Driver door switch pack, Glove box illumination, Overhead console switch bank Cigar lighter, Power point

201

E129926Fuses

Fuse or relay number

Fuse amp rating

Protected components

F62
F63
F64
F65
F66
F67

F68
F69
F70
F71

F72
F73
F74
F75
F76
F77
F78
F79

F80
F81
F82
F83
F84
F85

5A 10A — 10A 20A 7.5A

— 5A 20A 10A

7.5A 7.5A 15A 15A 10A 20A 5A 15A

20A 5A 20A 20A 20A 7.5A

Rain sensor module, Auto-dimming mirror Not used (spare) Not used Liftgate release Driver door unlock supply SYNC, Multifunction display, Global posi- tioning system module Not used Instrument cluster Central lock and unlock supply Heating control head (manual air condi- tioner), Dual electronic automatic temperature control Steering wheel module Data link connector High beam headlamp supply Fog lamp supply Reversing lamp supply Washer pump Ignition switch, Start button Radio, Navigation DVD player, Touch screen, Hazard light switch, Door lock switch Moonroof supply Radio frequency receiver Washer pump ground Central locking ground Drive door unlock ground Electronic 15 feed

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

F86

F87
F88
F89

10A

7.5A 25A —

Air bag module, Occupant classification system, Passenger air bag deactivation indicator Not used (spare) Supply for F67, F69, F71 and F79
Not used

Luggage Compartment Fuse Panel The fuse panel is in the luggage compartment behind the passenger side wheel well. Remove the fuse panel cover to gain access to the fuses.

Fuse or relay number

Fuse amp rating

F1
F2
F3
F4
F5
F6
F7

5A 10A 5A 25A 25A 25A 25A

Protected components Hands-free liftgate entry module Keyless vehicle module Keyless vehicle door handles Door control unit front left Door control unit front right Door control unit rear left Door control unit rear right

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E129927Fuses

Fuse or relay number

Fuse amp rating

Protected components

F8
F9
F10
F11
F12
F13
F14
F15
F16
F17
F18
F19
F20
F21
F22
F23
F24
F25
F26
F27
F28
F29

F30
F31
F32
F33

— 25A 5A 5A — — — — — — — — — — — 25A 30A 25A 40A — — 5A

5A — 5A —

Not used Driver seat motor Driver seat memory module logic feed Rear ignition coil feed Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Audio amplifier DC/AC power converter Power liftgate Accessories, Trailer tow module 30 feed 1
Not used Not used Blind spot detection system, Rear view camera with park assist Parking aid module Not used DC/AC power converter Not used

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

F34
F35
F36
F37
F38
F39
F40
F41
F42
F43
F44
F45
F46
R1
R2
R3
R4
R5
R6

20A 20A — — — — — — — — — — —

Power relay

— — — — —

Driver seat heater Passenger seat heater Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Rear 15 relay Not used Not used Not used Not used Not used

CHANGING A FUSE Fuses

WARNING

Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.

Escape (TM2) , enUSA

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

205

E142430Fuses

Standard Fuse Amperage Rating and Color

Color

Fuse rating

Mini fuses

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Grey Violet Pink Tan Brown Red Blue Yellow Natural Green

Standard

fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green

Maxi fuses

Cartridge maxi fuses

Fuse link cartridge

Yellow

Green Orange

Red Blue Tan

Natural

Blue

Natural

Pink Green Red Yellow

Black

Blue