2001 Ford Escape Owners Manual

working properly.

indicator, charging system warning light or the

Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.

Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your Warranty Guide for complete emission warranty information.

indicator is on, refer to the

indicator on.

Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If your description in the Warning lights and chimes section of the Instrumentation chapter. Your vehicle may not pass the I/M test with the If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: • First, at least 10 minutes of driving on an expressway or highway. • Next, at least 20 minutes driving in stop-and-go, city-type traffic with

at least four idle periods.

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Maintenance and care

Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.

BULBS

Replacing exterior bulbs Check the operation of the following lamps frequently: • Headlamps • Foglamps • High-mount brakelamp • Brakelamps • Turn signals • License plate lamp • Tail lamps • Back-up lamps Do not remove lamp bulbs unless they can be replaced immediately with new ones. If a bulb is removed for an extended period of time, contaminants may enter the lamp housings and affect lamp performance.

Replacing headlamp bulbs 1. Make sure that the headlamp control is in the OFF position. 2. Open the hood. 3. Press two tabs and disconnect the electrical connector from the bulb.

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Maintenance and care

4. Remove the rubber boot from the lamp assembly by pulling on one of the tabs.

5. Press the retainer spring forward and spread the spring releasing it from bulb hooks and rotate it away from the bulb.

6. Without turning, carefully pull bulb out of headlamp assembly.

Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its metal base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.

Note: The bulb’s metal base gets very hot during headlamp operation. Be sure the bulb base is cool before handling. If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used.

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Maintenance and care

7. Insert the glass end of the new bulb into the headlamp assembly. When the bulb’s three metal tabs are aligned with the grooves in the plastic base, push the bulb into the lamp assembly until the bulb’s metal base contacts the plastic base. 8. Rotate the retainer spring over the bulb metal base and secure it on the bulb hooks. 9. Install rubber boot on the lamp assembly. Be sure to press firmly around the perimeter of the boot and around the bulb to ensure the proper seal of the bulb. 10. Connect the electrical connector into the rear of the bulb until it “snaps.” Replacingbrake/tail/turn/backup/rearfoglampbulbs The brake/tail/turn/backup/rear fog lamp bulbs are located in the tail lamp assembly, one just below the other. Follow the same steps to replace either bulb: 1. Open the liftgate to expose the lamp assemblies. 2. Remove the two screws from the lamp assembly. 3. Carefully remove the lamp assembly by pulling it rearward to disengage snap features on the outward side of the lamp. 4. Twist the bulb socket counterclockwise and remove from lamp assembly.

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Maintenance and care

5. Pull the bulb straight out of the socket and push in the new bulb. 6. To complete installation, follow the removal procedure in reverse order.

Replacinglicenseplatelampbulbs 1. Remove the license plate lamp assembly from the liftgate. 2. Remove bulb socket from lamp assembly by turning counterclockwise. 3. Pull the bulb out from the socket and push in the new bulb. 4. Install the bulb socket in lamp assembly turning it clockwise, 5. To install, press the lamp assembly in to liftgate. Replacinghigh-mountbrakelampbulbs To remove the lamp assembly: 1. Remove the two screws and move the lamp assembly away from the liftgate.

2. Remove the bulb holder from the lamp assembly by depressing the snaps.

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Maintenance and care

3. Pull the bulb straight out of the socket and push in the new bulb. To complete installation, follow the removal procedure in reverse order.

Replacingfrontparkinglamp/turnsignalbulbs For bulb replacement, see a dealer or qualified technician. Replacingfoglampbulbs For bulb replacement, see a dealer or qualified technician.

Replacing the interior bulbs Check the operation of the following interior bulbs frequently: • interior overhead lamp • map lamp For bulb replacement, see a dealer or qualified technician.

USING THE RIGHT BULBS Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. Function Park/turn lamps (front) Headlamps Rear stop/tail/sidemarker Rear turn lamps Backup lamp Foglamp (front)

Number of bulbs

3157 AK (amber)

Trade number

3156K 3156K

3157K

HB2

898

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Maintenance and care

Number of bulbs

Function Center High-mount stop lamp Rear license plate lamp All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your dealer.

168

W5W

Trade number

AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician.

VERTICAL AIM ADJUSTMENT 1. Park the vehicle on a level surface approximately 7.6 meters (25 feet) from a vertical wall or screen directly in front of it. • (A) Eight feet • (B) Center height of lamp to ground • (C) Twenty five feet • (D) Horizontal reference line

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Maintenance and care

2. Measure the height from the center of your headlamp to the ground and mark a 2.4 meter (8 foot) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well). The center of the lamp is marked by a 3.0 mm circle on the headlamp lens. 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. Cover the left-hand headlamp with an opaque cloth. 4. On the wall or screen you will observe a light pattern with a distinct horizontal edge of high intensity light towards the right. If this edge is not at the horizontal reference line, the beam will need to be adjusted. 5. Locate the vertical adjuster on the headlamp, then use a 7 mm hex socket or T20 Torx driver to turn the adjuster either counterclockwise (to adjust down) or clockwise (to adjust up) aligning the upper edge of the light pattern to the horizontal line. 6. Move the opaque cloth to cover the right-hand headlamp and repeat steps 4 and 5 for the left-hand headlamp. 7. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. 8. Close the hood and turn off the lamps.

CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for a list of Ford-approved cleaners, polishes and waxes.

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Maintenance and care

Washing your vehicle Wash your vehicle regularly with cold or lukewarm water. Never use strong detergents or soap. If your vehicle is particularly dirty, use a quality car wash detergent. Always use a clean sponge, washing glove or similar device and plenty of water for best results. To avoid spots, avoid washing when the hood is still warm, immediately after or during exposure to strong sunlight. During winter months, it is especially important to wash the vehicle on a regular basis. Large quantities of dirt and road salt are difficult to remove and also cause damage to the vehicle. Any gasoline spilled on the vehicle or deposits such as bird droppings should be washed and sponged off as soon as possible. Deposits not removed promptly can cause damage to the vehicle’s paintwork. Remove any exterior accessories, such as antennas, before entering a car wash. If you have wax applied to the vehicle at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield. After washing, apply the brakes several times to dry them.

Underbody Flush the complete underside of vehicle frequently. Keep body drain holes unplugged. Inspect for road damage.

Waxing your vehicle Waxing your vehicle on a regular basis will reduce minor scratches and paint damage. Wax when water stops beading on the surface. This could be every three or four months, depending on operating conditions. Use only carnauba or synthetic-based waxes. Use a cleaning fluid with a clean cloth to remove any bugs before waxing your vehicle. Use tar remover to remove any tar spots.

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Maintenance and care

Avoid getting wax on the windshield, or on any surfaces which appear coarse or bumpy. If you have wax applied at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield.

Repairing paint chips Minor scratches or paint damage from road debris may be repaired with the Ultra Touch Prep and Finishing Kit (F7AZ-19K507–BA), Lacquer Touch-up Paint (ALBZ-19500–XXXXA), or Exterior Acrylic Spray Lacquer (ALAZ-19500–XXXXA) from the Ford Car Care Chemicals line. Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Observe the application instructions on the products. Remove particles such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately.

Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. • Do not spray with cold water to avoid cracking the engine block or • Never apply anything to the drive belt (including belt dressing).

other engine components.

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Maintenance and care

2.0L DOHC I4 — Zetec Engine

3.0L DOHC V6 — Duratec Engine • Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

the engine.

running engine may cause internal damage.

Cleaning the wheels Wash with the same detergent as the body of your vehicle. Do not use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. Never use abrasives that will damage the finish of special wheel surfaces. Use a tar remover to remove grease and tar. The brushes used in some automatic car washes may damage the finish on your wheels. Before going to a car wash, find out if the brushes are abrasive.

Cleaning non-painted plastic exterior parts Use vinyl cleaner for routine cleaning. Clean with a tar remover if necessary. Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.

Cleaning the exterior lamps Wash with the same detergent as the exterior of your vehicle. If necessary, use a tar remover such as Ford Extra Strength Tar and Road Oil Remover (B7A-19520–AA).

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Maintenance and care

To avoid scratching the lamps, do not use a dry paper towel, chemical solvents or abrasive cleaners.

Cleaning the windshield, wiper blades and rear window If the wiper blades do not wipe properly, clean the wiper blade rubber element with undiluted windshield washer solution or a mild detergent. To avoid damaging the blades, do not use fuel, kerosene, paint thinner or other solvents. If the wiper still does not wipe properly, this could be caused by substances on the windshield or rear window such as tree sap and some hot wax treatments used by commercial car washes. Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ford Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507–AA), available from your Ford Dealer. Do not use abrasive cleansers on glass as they may cause scratches. The windshield or rear window is clean if beads do not form when you rinse it with water. The windshield, rear window and wiper blades should be cleaned on a regular basis, and blades or rubber elements replaced when worn.

Cleaning seats equipped with side air bags Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Follow the directions that come with the cleaner. Do not saturate the seat cover with upholstery cleaner.

Do not use chemical solvents or strong detergents when cleaning the seat mounted side air bag. Such products could contaminate the side air bag system and affect performance of the side air bag in a collision.

Cleaning the instrument panel Clean with a damp cloth, then dry with a dry cloth. Avoid cleaner or polish that increases the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system.

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Maintenance and care

Cleaningtheinstrumentclusterlens Clean with a damp cloth, then dry with a dry cloth. Do not use household or glass cleaners as these may damage the lens.

Cleaning the overhead console Clean with a damp cloth, then wipe dry with a dry cloth. Avoid cleaner or polish that increases the gloss of the console. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Cleaning the interior fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Do not use household or glass cleaners. These agents can stain and discolor the fabric. Use a mild soap and water solution if necessary.

Cleaning and maintaining the safety belts Clean the safety belts with a mild soap solution recommended for cleaning upholstery or carpets. Do not bleach or dye the belts, because these actions may weaken the belt webbing. Check the safety belt system periodically to make sure there are no nicks, tears or cuts. If your vehicle has been involved in an accident, refer to the Safety belt maintenance section in the Seating and safety restraints chapter.

Woodtone trim Wipe stains with a soft cloth and a multi-purpose cleaning solution.

Inside windows Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507–AA) for the inside windows if they become fogged.

Cleaning mirrors Do not clean your mirrors with a dry cloth or abrasive materials. Use a soft cloth and mild detergent and water. Be careful when removing ice from outside mirrors because you may damage the reflective surface.

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Capacities and specifications

MOTORCRAFT PART NUMBERS Component

2.0L DOHC I4
Zetec engine FA-1683
FG-800-A BXT-96R FL-400S EV-224
AZFS-32FE 3

3.0L DOHC V6 Duratec engine FA-1683
FG-800-A BXT-40R FL-820-S EV-243
AGSF-32W

Air filter element 1
Fuel filter Battery Oil filter PCV valve Spark plugs* 2
1Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be voided for any damage to the engine if the correct air filter element is not used. 2Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information. 3If a spark plug is to be removed for inspection, it must be reinstalled in the same cylinder. If a spark plug needs to be replaced, use only spark plugs with the service part number suffix letter as shown on the engine decal.

REFILL CAPACITIES Fluid

Brake fluid

Engine oil (including filter change)

Fuel tank

Ford Part Name Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid Motorcraft SAE 5W-20 Super Premium Motor Oil N/A

Application

Capacity

All

Fill to line on reservoir

2.0L I4 Zetec engine 3.0L V6 Duratec engine 2.0L I4 Zetec engine 3.0L V6 Duratec engine

4.25L (4.5
quarts) 5.2L (5.5
quarts) 57L (15 gallons)

61L (16 gallons)

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Capacities and specifications

Fluid

Power steering fluid Transmission fluid 1

Ford Part Name Motorcraft MERCON威 ATF Motorcraft SAE 75W-90

Motorcraft MERCON威 ATF

Motorcraft SAE 75W-140 High Performance Synthetic Rear Axle Lubricant Motorcraft SAE 80W-90 GL5

Power Take-off Unit

Engine coolant 4 Motorcraft

Premium Engine Coolant (green colored) or Motorcraft Premium Gold Engine Coolant (yellow-colored)

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Application

Capacity

All

Fill to line on reservoir 2.7L (2.85
quarts) 2
2.2L (2.32
quarts) 2
8.5L (9.0
quarts)

Manual transaxle (2WD) Manual transaxle (4X4) 2.0L engine with Automatic transaxle and oil cooler 3.0L engine with Automatic transaxle and oil cooler 4X4 (Automatic) 0.35L (12

9.6L (10.2
quarts) 3

ounces)

0.35L (12
ounces) 5.0L (5.3
quarts)

6.0L (6.3
quarts)

10.0L (10.6
quarts)

4X4 (Manual)

2.0L I4 Zetec engine with manual transaxle 2.0L I4 Zetec engine with automatic transaxle 3.0L V6 Duratec engine with automatic transaxle

Capacities and specifications

Fluid

Rear axle lubricant

Windshield washer fluid

Ford Part Name Motorcraft SAE 80W-90
Premium Rear Axle Lubricant Ultra-Clear Windshield Washer Concentrate

Application

Capacity

4X4

All

1.4L (2.96 pints)

2.6L (2.7
quarts)

1Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your scheduled maintenance guide to determine the correct service interval. 2Service refill capacity is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface. 3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. 4Add the coolant type originally equipped in your vehicle. 5Fill to 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole.

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Capacities and specifications

LUBRICANT SPECIFICATIONS Item

Ford Part Name or equivalent Multi-Purpose Grease

Body hinges, latches, door striker plates and rollers, seat tracks, fuel filler door hinge and spring, primary and auxiliary hood latches Hydraulic clutch fluid and brake fluid

Motorcraft High Perfromance DOT 3 Motor Vehicle Brake Fluid Motorcraft Premium Long Life Grease Engine coolant 1 Motorcraft

Halfshaft CV joints

Premium Engine Coolant (green-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W-20 Super Premium Motor Oil

Engine oil

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Ford Part Number

Ford Specification

D0AZ-19584-AA or F5AZ-19G209-AA

ESB-M1C93-B or ESR-M1C159-A

C6AZ-19542-AB ESA-M6C25-A

and DOT 3

XG-1-C or XG-1-T or XG-1-K VC-4–A (US) or CXC-10
(Canada)

ESA-M1C75-B

ESE-M97B44-A

VC-7–A

WSS-M97B51-A1

XO-5W20-QSP WSS-M2C153-H

with API Certification Mark

Capacities and specifications

Item

Manual transaxle

Ford Part Name or equivalent Motorcraft SAE 75W-90 Special Blend Motorcraft Automatic transaxle2
MERCON威 ATF Motorcraft Power steering MERCON 威ATF fluid Rear axle (4X4)4 Motorcraft SAE

Power Take-off(PTO) (4X4-Manual Transaxle) Power Take-off(PTO)3
(4X4-Automatic Transaxle) Windshield washer fluid

80W-90
Premium Rear Axle Lubricant Motorcraft SAE 80W-90
Thermally Stable

Motorcraft SAE 75W-140
Synthetic Rear Axle Lubricant Ultra-clear Windshield Washer Concentrate

Ford Part Number

Ford Specification

—F32Z-19C547–MAWSS-M2C203-A1

XT-2-QDX

MERCON威

XT-2-QDX

MERCON威

XY-80W90-QL

WSP-M2C197-A

XY-80W90-QL

WSP-M2C197-A

F1TZ-19580-B

WSL-M2C192-A

C9AZ-19550-AC ESR-M17P5-A

1DO NOT USE Ford Extended Life Engine Coolant F6AZ-19544-AA, meeting Ford specification WSS-M97B44-D (orange in color) Refer to Adding engine coolant, in the Maintenance and Care chapter. 2Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your scheduled maintenance guide to determine the correct service interval. 3The Power Take-off(PTO) is lubricated for life with synthetic lube. Lubricant levels are not to be checked or changed unless a leak is

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Capacities and specifications

suspected or repair required. Replace Power Take-off(PTO) lubricant with specified synthetic lubricant anytime the unit is submerged in water. Never engage the 4X4 feature while on dry pavement. 44X4 vehicles exposed for prolonged periods to temperatures less than –40° C (-40° F) should change out the rear axle fluid to Motorcraft SAE 75W-140 Synthetic Rear Axle Lubricant, Ford part number XY-75W140–QL meeting Ford specification WSL-M2C192–A.

ENGINE DATA Engine

Cubic inches Required fuel Firing order Spark plug gap

Ignition system Compression ratio

2.0L DOHC I4 Zetec engine 121
87 octane 1-3-4-2
1.22-1.32 mm (0.048-0.052 inch) DIS 9.6:1

3.0L DOHC V6
Duratec engine 181
87 octane 1-4-2-5-3-6
1.32-1.42 mm (0.052-00.056 inch) Coil on plug 10.0:1

VEHICLE DIMENSIONS Dimensions (1) Vehicle height/ Maximum height* (2) Front track / rear (3)Overall width (body) (4) Wheelbase (5)Overall length

4 Door mm (in.) 1 755 (69.1)/1 774 (69.8)*

1 551 (61.1)/1 530 (60.2) 1 780 (70.1) 2 620 (103.1) 4 393 (173.0)

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Capacities and specifications

* Denotes a 4x4 vehicle with optional 16” tires

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Capacities and specifications

IDENTIFYING YOUR VEHICLE

Certification label The National Highway Traffic Safety Administration Regulations require that a Certification label be affixed to a vehicle and prescribe where the Certification label may be located. The Certification label is located on the front door latch pillar on the driver’s side.

Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.)

XXXXXXXXXXXXXXXXX

Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission and frame.

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Customer assistance

Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

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Customer assistance

GETTING THE SERVICES YOU NEED

At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the Ford dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Relationship Center. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)

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Customer assistance

In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business). • The name of the dealer and the city where the dealership is located. • The year and make of your vehicle. • The date of vehicle purchase. • The current odometer reading. • The vehicle identification number (VIN).

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Customer assistance

If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except Quebec). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

THE DISPUTE SETTLEMENT BOARD (U.S. only) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company

vehicles

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

• a request for reimbursement of consequential expenses unless a

service or product concern is being reviewed

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maintenance and wear items)

Customer assistance • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities.

What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements.

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Customer assistance

relevant to the case.

on your vehicle ownership license.

To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review.

dealership(s).

Company.

Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well.

Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

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Customer assistance

To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

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Customer assistance

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

262

Customer assistance

FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (Canada only) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) * May be sold with the Motorcraft name

263

Customer assistance

FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessory. The accessory will be warranted for whichever provides you the greatest benefit: • 12 months or 20 000 km (12 000 miles) (whichever occurs first), or • The remainder of your new vehicle limited warranty. This means that genuine Ford accessories purchased along with your new vehicle and installed by the dealer are covered for the full length of your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000
miles) (whichever occurs first). Contact your dealer for details and a copy of the warranty. Not all accessories are available for all models.

Vehicle Security Styled wheel protector locks Vehicle security systems

Comfort and convenience Air filtration systems Cargo area cloth hooks Cargo area powerpoint Cargo organizers Cargo shades Cargo trays Carpeted cargo mat Celluar phone holder Dash trim

264

Customer assistance

Engine block heaters Floor cargo net Tire step

Travel equipment Auto headlamps with DRL (Daytime Running Lights) Console Daytime running lights Factory luggage rack adaptors Fog lights Framed luggage covers Heavy-duty battery Hitch mounted bike rack Interior mount bike rack Mirror I/S electrochromic compass with and without temperature display Pet guard Removable luggage rack (Track riders) Removable luggage rack adapters Reverse parking aid Running boards and running bars Soft luggage cover Speed control Trailer hitch (Class II) Trailer hitch bars and balls Trailer hitch wiring adaptor

265

Customer assistance

Protection and appearance equipment Air bag anti-theft locks Car/truck covers Cargo liners, interior (soft and rigid) Carpet floor mats Cleaners, waxes and polishes Door edge guards Front end covers (full and mini) Grill guard Hood deflectors Lubricants and oils Molded splash guards Molded vinyl floor mats Moonroof deflector Rear air deflectors Skid plate/front under guard Side window air deflectors Step/sill plates Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information.

266

Customer assistance • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.

• Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. If you intend on fitting a mobile radio such as a citizens band radio (CB), please refer to your local dealer for Ford recommended installation guidelines. Ask you dealer to reference the “Ford Mobile Radio Installation Guidelines.” (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) • Ford cannot assume responsibility for any adverse effects or damage

that may result from the use of such equipment.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST (Items in this catalog may be purchased by credit card holders only.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

267

Customer assistance

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

268

Reporting safety defects

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

269

Index

Air bag supplemental restraint system ........................118–119, 124
and child safety seats ............121
description ......................119, 124
disposal ....................................127
driver air bag ..................121, 125
indicator light ...........11, 123, 126
operation .........................121, 125
passenger air bag ...........121, 125
side air bag ..............................124
Air cleaner filter ...............207, 247
Air conditioning ..........................21
All Wheel Drive (AWD), driving off road ...................20, 150
Ambulance packages ....................5
Antifreeze (see Engine coolant) .....................................208
Anti-lock brake system (see Brakes) ..............................142–143
Anti-theft system ........................95
arming the system ....................96
disarming a triggered system ..96
warning light .............................13
Audio system (see Radio) ...26, 54
Automatic transaxle .................146
driving with .............................147
fluid, adding ............................214
fluid, checking ........................214

Automatic transmission

fluid, refill capacities ..............247
fluid, specification ..................252
Auxiliary power point .................85
Axle

lubricant specifications ..250, 252
refill capacities ........................247

270

Battery .......................................216
acid, treating emergencies .....216
charging system warning light 13
jumping a disabled battery ....188
maintenance-free ....................216
replacement, specifications ...247
servicing ..................................216
Belt minder ...............................113
Brakes ........................................142
anti-lock ...........................142–143
anti-lock brake system (ABS) warning light .....................12, 142
brake warning light ..................12
fluid, checking and adding ....205
fluid, refill capacities ..............247
fluid, specifications .........250, 252
lubricant specifications ..250, 252
parking ....................................143
shift interlock ..........................146
Break-in period .............................3

Capacities for refilling fluids ....247
Cargo cover .................................86
Cargo net .....................................86
Certification Label ....................254
Child safety restraints ..............127
child safety belts ....................127
Child safety seats ......................128
attaching with tether straps ..132
in front seat ............................129
in rear seat ..............................129
LATCH .....................................134
Cleaning your vehicle ...............241
engine compartment ..............243

exterior ............................242–243
exterior lamps .........................244
instrument cluster lens ..........246
instrument panel ....................245
interior .............................245–246
mirrors .....................................246
plastic parts ............................244
safety belts ..............................246
washing ....................................242
waxing .....................................242
wheels ......................................244
windows ..................................246
wiper blades ............................245
woodtone trim ........................246

Climate control (see Air conditioning or Heating) ............21
Clock ..........................32, 41, 51, 69
Clutch

fluid ..........................................206
Console ........................................85
overhead ....................................78

Controls

power seat .................................99

Coolant

checking and adding ..............208
refill capacities ................212, 247
specifications ..................250, 252

Cruise control (see Speed control) ........................................73
Customer Assistance ................173

Ford accessories for your vehicle .....................................263
Ford Extended Service Plan .255
Getting assistance outside the U.S. and Canada .....................262
Getting roadside assistance ...173
Getting the service you need .........................................256

Index

Ordering additional owner’s literature .................................267
The Dispute Settlement Board .......................................258
Utilizing the Mediation/Arbitration Program ...................................261

Daytime running lamps (see Lamps) .........................................81
Defrost

rear window ..............................20

Dipstick

automatic transmission fluid .214
engine oil .................................201

Doors

door ajar warning .....................14
lubricant specifications ..........250

Driving under special conditions ..................................154
mud ..........................................153
sand .........................................153
snow and ice ...................153–154
through water .................153, 157

Emergencies, roadside

jump-starting ..........................188
Emission control system ..........233
Engine ........................................252

check engine/service engine soon light ..................................10
cleaning ...................................243
coolant .....................................208
idle speed control ...................216

271

Index

lubrication specifications ..................250, 252
refill capacities ........................247
service points ..................199–200
starting after a collision .........174
Engine block heater .................140
Engine oil ..................................201
checking and adding ..............201
dipstick ....................................201
filter, specifications ........204, 247
recommendations ...................204
refill capacities ........................247
specifications ..................250, 252
Exhaust fumes ..........................140

Fluid capacities .........................247
Foglamps .....................................82
Four-Wheel Drive vehicles

description ..............................151
driving off road .......................152
indicator light ...................14, 152
preparing to drive your vehicle .....................................145
Fuel ............................................225
calculating fuel economy .......230
cap .....................................15, 229
capacity ...................................247
choosing the right fuel ...........227
comparisons with EPA fuel economy estimates .................233
detergent in fuel .....................228
filling your vehicle with fuel ...........................225, 229–230
filter, specifications ........230, 247
fuel pump shut-off switch .....174
gauge .........................................17
improving fuel economy ........230

272

low fuel warning light ..............11
octane rating ...................227, 252
quality ......................................228
running out of fuel .................228
safety information relating to automotive fuels .....................225
Fuses ..................................176–177

Garage door opener ....................78
Gas cap (see Fuel cap) ......15, 229
Gas mileage (see Fuel economy) ...................................230
Gauges .........................................16

engine coolant temperature gauge .........................................16
fuel gauge ..................................17
odometer ...................................18
speedometer .............................17
tachometer ................................17

GAWR (Gross Axle Weight Rating) .......................................155
calculating ...............................157
definition .................................155
driving with a heavy load ......155
location ....................................155

GVWR (Gross Vehicle Weight Rating) .......................................155
calculating .......................155, 157
definition .................................155
driving with a heavy load ......155
location ....................................155

Hazard flashers .........................174
Head restraints .........................100

Headlamps ...................................81
aiming ......................................240
bulb specifications ..................239
daytime running lights .............81
flash to pass ..............................82
high beam ...........................13, 81
replacing bulbs .......................235
turning on and off ....................81
warning chime ..........................15
Heating ........................................21
heater only system ...................21
heating and air conditioning system .......................................22
Hood ..........................................197

Ignition .................................71, 252
Infant seats (see Safety seats) .....................128
Inspection/maintenance (I/M) testing ........................................234
Instrument panel

cleaning ...................................245
cluster ................................10, 246
lighting up panel and interior .......................................19
location of components ............10

Jack ............................................183
positioning ...............................183
storage .....................................183
Jump-starting your vehicle ......188

Index

Keys .......................................93–94
key in ignition chime ...............15
positions of the ignition ...........71

Lamps

bulb replacement specifications chart ................239
cargo lamps ...............................19
daytime running light ...............81
fog lamps ...................................82
headlamps .................................81
headlamps, flash to pass ..........82
instrument panel, dimming .....19
interior lamps .............79–80, 239
replacing bulbs .......235, 237–239

Lane change indicator (see Turn signal) .................................71
Liftgate ........................................89
Lights, warning and indicator ....10
air bag ........................................11
anti-lock brakes (ABS) ....12, 142
anti-theft ...................................13
brake ..........................................12
charging system ........................13
cruise indicator .........................13
door ajar ....................................14
fuel cap light .............................15
high beam .................................13
low coolant ................................14
low fuel ......................................11
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................12
service engine soon ..................10
turn signal indicator .................12

273

Index

Load limits .................................155
GAWR ......................................155
GVWR ......................................155
trailer towing ..........................155
Loading instructions .................156
Locks

childproof ..................................84
Lubricant specifications ...250, 252
Lumbar support, seats .............100

Manual transaxle

fluid, checking and adding ....216

Manual transmission

fluid capacities ........................247
lubricant specifications ..........252

Mirrors

cleaning ...................................246
fold away ...................................20
side view mirrors (power) .......19
Moon roof ....................................79
Motorcraft parts ................230, 247

Octane rating ............................227
Odometer .....................................18
Off-Road Driving .......................152
Oil (see Engine oil) ..................201
Overdrive ...................................146

Panic alarm feature, remote entry system ................................90
Parking brake ............................143

274

Parts (see Motorcraft parts) ....247
Power distribution box (see Fuses) ........................................180
Power door locks ........................84
Power steering ..........................144
fluid, checking and adding ....213
fluid, refill capacity ................247
fluid, specifications .........250, 252

Preparing to drive your vehicle ........................................145

Radio ............................................26
Rear window defroster ...............20
Relays ........................................176
Remote entry system ...........89–90
illuminated entry ......................92
locking/unlocking doors ...........90
panic alarm ...............................90
replacement/additional transmitters ...............................91
replacing the batteries .............91
Roof rack ...................................162

Safety belts (see Safety restraints) ....................15, 107–111
Safety defects, reporting ..........269
Safety restraints ................107–111
belt minder .............................113
cleaning the safety belts .................................117, 246
extension assembly ................112
for adults .........................108–110
for children .............................127
lap belt ....................................112

warning light and chime ...........................12, 15, 113
Safety seats for children ..........128
Seat belts (see Safety restraints) ..................................107
Seats ............................................98
child safety seats ....................128
cleaning ...................................245

SecuriLock passive anti-theft system ....................................93–94
Servicing your vehicle ..............196
Snowplowing .................................5
Spark plugs, specifications .....................247, 252
Special notice ................................4
ambulance conversions ..............5
utility-type vehicles ....................4

Specification chart, lubricants ...........................250, 252
Speed control ..............................73
Speedometer ...............................17
Starting your vehicle ........137, 139
jump starting ..........................188

Steering wheel

controls ......................................73

Tachometer .................................17
Temperature control (see Climate control) ..........................21
Tires ...........................183, 219–221
changing ..........................183–184
checking the pressure ............221
replacing ..................................223

Index

rotating ....................................221
snow tires and chains ............223
tire grades ...............................220
treadwear ................................220
Towing .......................................157
recreational towing .................161
trailer towing ..........................157
wrecker ....................................194

Transaxle

automatic operation ...............146
fluid, checking and adding (manual) .................................216

Transmission

fluid, checking and adding (automatic) .............................214
fluid, refill capacities ..............247
lubricant specifications ..250, 252
............................12, 71

Turn signal

Vehicle dimensions ...................252
Vehicle Identification Number (VIN) ..........................................254
Vehicle loading ..........................155
Ventilating your vehicle ...........141

Warning chimes ...........................15
Warning lights (see Lights) .......10
Washer fluid ..............................206
Water, Driving through .............157
Windows

power .........................................82
rear wiper/washer .....................77

275

Index

Windshield washer fluid and wipers

checking and adding fluid .....206
checking and cleaning ....218–219
liftgate reservoir .....................207

operation ...................................76
replacing wiper blades ...........219
Wrecker towing .........................194

276

277

278

Filling station information

Item Required fuel Fuel tank capacity-2.0L I4 Zetec engine Fuel tank capacity-3.0L V6 Duratec engine Engine oil capacity-2.0L I4 Zetec engine (includes filter change)

Engine oil capacity-3.0L V6 Duratec engine (includes filter change)

Tire size and pressure

Hood release

Coolant capacity-2.0L I4 Zetec engine with manual transaxle 1
Coolant capacity-2.0L I4 Zetec engine with automatic transaxle 1
Coolant capacity-3.0L V6 Duratec engine with automatic transaxle 1
Power steering fluid capacity

Manual transaxle fluid capacity 2

4X4 Manual transaxle fluid capacity 2

2.0L engine automatic transaxle fluid capacity 2

Information Unleaded fuel only-87 octane. 57L (15 gallons)

61L (16 gallons)

4.25L (4.5 quarts). Use Motorcraft SAE 5W-20 Super Premium Motor Oil, Ford specification WSS-M2C153-H. 5.2L (5.5 quarts). Use Motorcraft SAE 5W-20 Super Premium Motor Oil, Ford specification WSS-M2C153-H. Refer to the Certification Label on inside of driver’s door. Pull handle under the instrument panel. 5.0L (5.3 quarts). Use Premium Engine Coolant 6.0L (6.3 quarts). Use Premium Engine Coolant 10.0L (10.6 quarts). Use Premium Engine Coolant Fill to line on reservoir. Use Motorcraft MERCON威 ATF. 2.7L (2.85 quarts) 2WD, use Motorcraft 75W-90 Special Blend 2.2L (2.32 quarts) 4x4, use Motorcraft 75W-90 Special Blend 8.5L (9.0 quarts). Use Motorcraft MERCON威 ATF. 3

279

Filling station information

Information 9.6L (10.2 quarts). Use Motorcraft MERCON威 ATF. 3

Item 3.0L emgine automatic transaxle fluid capacity 2
1Use either green-colored Motorcraft Premium Engine Coolant or yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter. 2Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your scheduled maintenance guide to determine the correct service interval. 3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range.

280

Before driving

Introduction

Instrumentation

Controls and features

Seating and safety restraints

Starting and driving

Starting

Driving

Roadside emergencies

Servicing

Maintenance and care

Capacities and specifications

Index

Contents

19

98

137

142

173

196

247

270

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2001 Ford Motor Company

Introduction

The following warning may be required by California law: CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to

the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

ICONS Indicates a safety alert. Read the following section on Warnings.

Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.

Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.

Introduction

WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.

BREAKING-IN YOUR VEHICLE There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.

INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation.

EMISSION WARRANTY The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Introduction

SPECIAL NOTICES

Notice to owners of pickup trucks and utility type vehicles

Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. Be sure to read Driving off road in the Driving chapter as well as the “Four Wheeling” supplement included with 4WD and utility type vehicles.

Introduction

Using your vehicle with a snowplow

Do not use this vehicle for snowplowing.

Using your vehicle as an ambulance

Do not use this vehicle as an ambulance.

Your vehicle is not equipped with the Ford Ambulance Preparation Package.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Air Bag-Front

Air Bag-Side

Child Seat

Child Seat Installation Warning

Child Seat Tether Anchorage

Brake System

Anti-Lock Brake System

Brake Fluid - Non-Petroleum Based

Traction Control

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Rear Window Defrost/Demist

Power Window Lockout

Windshield Defrost/Demist

Power Windows Front/Rear

Introduction

Vehicle Symbol Glossary

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release Symbol

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Emission System

Engine Air Filter

Passenger Compartment Air Filter

Jack

Check fuel cap

Low tire warning