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purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).


• Protection against covered repair costs after your Bumper-to-Bumper


Warranty expires.


You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.


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Customer Assistance


GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations. Customers in the U.S. should call 1–800–392–3673.


ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207


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Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)


Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.


REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator NHTSA 400 Seventh Street, SW Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.


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Cleaning


WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the


eliminate water spotting.


strong, direct sunlight.


best results.


winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings


car wash.


and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible. • Use care when washing the vehicle to ensure water and soap are not directed into the high voltage battery vent, located near the driver side rear window.


WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium


Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.


• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.


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spots, road salt and industrial fallout before repairing paint chips.


PAINT CHIPS Your authorized dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),


covers.


which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.


• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.


• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover


cleaners, steel wool, fuels or strong household detergent.


(ZC-42), available from your authorized dealer.


ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts


engine block or other engine components.


that require cleaning and pressure rinse clean.


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• Cover the highlighted areas to prevent water damage when cleaning the engine. Note: As with all transmissions, be especially careful as water entry into the vents can damage internal parts.


• Never wash or rinse the engine while it is running; water in the


running engine may cause internal damage.


PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass


Remover (ZC-42).


Cleaner (ZC-23).


WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellant coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with


a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.


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Cleaning • The wiper blades can be cleaned with isopropyl (rubbing) alcohol or


Motorcraft Premium Windshield Washer Concentrate (ZC-32–A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.


• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.


INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then with a clean, dry cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Avoid cleaners or polish that increase the gloss of the upper portion of


the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.


Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of


the airbag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.


INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then with a clean, dry cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Do not use household or glass cleaners as these may damage the finish. INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength


Carpet & Upholstery Cleaner (ZC-54).


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with Motorcraft Spot and Stain Remover (ZC-14).


• If grease or tar is present on the material, spot-clean the area first • If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.


immediately (but do not oversaturate) or the ring will set.


Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.


Do not use chemical solvents or strong detergents when cleaning the seat-mounted side airbag (if equipped). Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.


Cleaner (ZC-11–A). Dry the area with a soft cloth.


LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.


Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.


UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.


FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These


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quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) Motorcraft Car Wash (Canada only) (CXC-21) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11–A) Motorcraft Detail Wash (ZC-3–A) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft One Step Wash and Wax Concentrate (ZC-6-A) Motorcraft Paint Sealant (ZC-45) Motorcraft Premium Car Wash Concentrate (U.S. only) (ZC-17-B) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (ZC-32–A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Wheel and Tire Cleaner (ZC-37–A)


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Maintenance and Specifications


SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide scheduled maintenance information which makes


location.


tracking routine service easy.


If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.


PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and


space, unless you are sure you have enough ventilation.


all fuel related parts.


High Voltage Information


Exposure to high voltage may result in severe personal injury or death. High voltage components must be serviced by a trained


service technician.


Your vehicle consists of various high voltage components and wiring. All of the high voltage power flows through specific wiring assemblies which are labeled as such and/or are covered with a solid orange convolute or orange stripe tape. Do not come in contact with these components. The following are specific locations in the rear cargo area that consist of high voltage components and/or wiring.


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1. High voltage connector shield 2. Service Disconnect 3. High voltage battery case


Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.


Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.


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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel.


2. At the front of the vehicle, lift up on the auxiliary latch handle located in the center between the hood and the grille. 3. Lift the hood open and secure it with the prop rod.


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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT


2.3L I4 engine


1. Engine coolant reservoir 2. Motor/Electronics (M/E) coolant reservoir 3. Engine oil filler cap 4. Brake fluid reservoir 5. Power distribution box 6. Low Voltage (underhood) battery 7. Engine air filter assembly 8. Engine oil dipstick 9. Windshield washer fluid reservoir


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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely.


Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.


If you operate your vehicle in temperatures below 40° F (4.5°C), use washer fluid with antifreeze protection. Failure to use


washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.


Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.


Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield.


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CHANGING THE WIPER BLADES 1. Pull the wiper blade and arm away from the glass. Turn the blade at a right angle to the arm. Push the lock tab (A) to release the blade from the arm loop and pull the blade down toward the windshield to remove it from the arm. 2. Attach the new blade to the arm loop and pull it into place until a click is heard. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield, refer to Windows and wiper blades in the Cleaning chapter. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.


ENGINE OIL


Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat.


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upper holes, the oil level is acceptable. DO NOT ADD OIL.


5. Locate and carefully remove the engine oil level indicator (dipstick). 6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is within the MIN and MAX marks or the lower and • If the oil level is below the MIN mark or the lower hole, engine oil must be added to raise the level within the normal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil • Do not overfill the engine with oil. Oil levels above the MAX mark or upper hole may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by an authorized dealer.


in this chapter.


7. Put the indicator back in and ensure it is fully seated.


Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter.


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2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the FULL mark on the engine oil level indicator (dipstick). 4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until it is seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.


Engine oil and filter recommendations Look for this certification trademark.


Use SAE 5W-20 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in scheduled maintenance information.


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When changing the oil filter you must also replace the filter cap O-ring. The oil filter drain plug O-ring must also be replaced whenever the oil filter drain plug is removed. Re-use of the O-rings may cause engine oil leakage and may result in severe engine damage. The customer warranty may be voided for any damage to the engine if the O-rings are not replaced. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application. LOW VOLTAGE (UNDERHOOD) BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.


However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to scheduled maintenance for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.


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Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner (e.g. spot lights, electric winch, etc.) may adversely affect vehicle performance and durability.


Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted


substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.


When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,


resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.


Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.


Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.


If the battery is disconnected, the Regenerative Braking System will need to relearn the initial brake pedal position. After reconnecting the battery, slowly depress and release the brake pedal one time. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature.


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4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.


relearn the idle and fuel trim strategy.


If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.


RECYCLE


Low and high voltage battery – storage Your vehicle must be started and run for a minimum of 10 minutes once a month in order to maintain the high voltage battery charge. This will maintain the high voltage battery but it is not enough to maintain the low voltage (underhood) battery and additional low voltage (underhood) battery charging may be required after 60 days. If your vehicle is to be stored for 30 days or longer, the low voltage (underhood) battery negative terminal must be disconnected. Failure to do this could damage your vehicle’s batteries.


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ENGINE COOLANT AND MOTOR/ELECTRONICS COOLANT Your vehicle is equipped with two separate coolant systems. One is for engine cooling and the other is for various electric motors and other components that are specific to the hybrid operating systems.


Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in scheduled maintenance information. The coolant concentration should be maintained at 50/50 coolant and distilled water, which equates to a freeze point of -34°F (-36°C). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “FULL COLD” level or within the “COLD FILL RANGE” in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding engine coolant section. When the engine is cold, check the level of engine coolant in the reservoir.


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Checking motor/electronics (M/E) coolant The M/E coolant reservoir is located behind the engine coolant reservoir. Refer to the following engine coolant sections for all information, instructions and warnings related to cooling systems. The two systems use the same coolant and operate similarly, with the Motor and Electronics system generally operating at a lower temperature and pressure. The fluid levels in both reservoirs need to be maintained. When the engine is cold, check the level of M/E coolant in the reservoir.


Factory fill and coolant specifications Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50–50 mixture of coolant and water provides the following: • Freeze protection down to -34°F (-36°C). • Boiling protection up to 265°F (129°C). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. Common instructions for cooling systems • The engine coolant should be at the “FULL COLD” level or within the


“COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application).


• Refer to the scheduled maintenance information for service interval • Be sure to read and understand Precautions when servicing your


schedules.


vehicle in this chapter.


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If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location.


Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained.


Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.


Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could


make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant


(yellow-colored), VC-7–A (U.S., except CA, OR and NM), VC-7–B (CA, OR and NM), meeting Ford Specification WSS-M97B51–A1.


Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan. • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Specialty Orange Engine Coolant, VC-2 and VC-3
(US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D with the factory-filled coolant. Mixing Motorcraft Specialty Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection.


• A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing.


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Maintenance and Specifications • Do not use alcohol, methanol, brine or any engine coolants mixed


with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These


can be harmful and compromise the corrosion protection of the engine coolant.


For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and water to the “FULL COLD” level. For all other vehicles which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant.


To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The


cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.


1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “COLD FILL RANGE” or the “FULL COLD” level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. (Cap must be tightly installed to prevent coolant loss.) After any coolant has been added, check the coolant concentration (refer to Checking engine coolant). If the concentration is not 50/50 (protection to –34° F/–36° C), drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50 coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level.


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If you have to add more than 1.0 quart (1.0 liter) of engine coolant per month, have your authorized dealer check the engine cooling system. Your cooling system may have a leak. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.


Used engine coolant should be disposed of in an appropriate


manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in this section. Fill your engine coolant reservoir as outlined in Adding engine coolant in this section. Severe climates If you drive in extremely cold climates (less than –34° F [–36° C ]): • It may be necessary to increase the coolant concentration • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will


above 50%.


decrease the overheat protection characteristics of the engine coolant and may cause engine damage.


• Refer to the chart on the coolant container to ensure the


coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months.


If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration • NEVER decrease the coolant concentration below 40%. • Decreased engine coolant concentrations below 40% will


above 40%.


decrease the corrosion protection characteristics of the engine coolant and may cause engine damage.


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• Decreased engine coolant concentrations below 40% will


decrease the freeze protection characteristics of the engine coolant and may cause engine damage.


• Refer to the chart on the coolant container to ensure the


coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive.


Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system and engine protection.


FUEL FILTER For fuel filter replacement, see your authorized dealer. Refer to scheduled maintenance information for the appropriate intervals for changing the fuel filter. Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used.


WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions


Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.


The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops


before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.


If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.


Automotive fuels can cause serious injury or death if misused or mishandled.


Gasoline may contain benzene, which is a cancer-causing agent.


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Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials


and any open flames before refueling your vehicle.


• Always turn off the vehicle before • Automotive fuels can be harmful


refueling.


or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind


can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.


• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.


• Fuels can also be harmful if absorbed through the skin. If fuel is


splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.


When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while


refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes.


The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an


ungrounded fuel container.


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Refueling


Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others:


• Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; • Keep sparks, flames and smoking materials away from fuel; • Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle — this is against the law in some places; • Keep children away from the fuel pump; never let children pump fuel


Use the following guidelines to avoid static build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill


cargo area).


position.


Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature. When fueling your vehicle: 1. Turn the engine/ignition switch to the off position. 2. Carefully turn the filler cap counterclockwise until it spins off. 3. To install the cap, align the lugs on the cap with the threads on the filler pipe. 4. Turn the filler cap clockwise until it clicks at least once. After refueling, if the “CHECK FUEL CAP” indicator comes on and stays on when you start the engine, the fuel filler cap may not be properly installed. Turn off the engine, remove the fuel filler cap, align the cap properly and reinstall it securely. The “CHECK FUEL CAP” indicator should turn off after three driving cycles with the fuel filler cap properly installed. A driving cycle consists of a cold engine start-up followed by mixed city/highway driving.


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If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.


The fuel system may be under pressure. Remove fuel filler cap slowly. Otherwise, fuel may spray out and injure you or others.


If you do not use the proper fuel filler cap, excessive vacuum in the fuel tank may damage the fuel system or cause the fuel cap


to disengage in a collision, which may result in possible personal injury.


Choosing the right fuel Use only UNLEADED FUEL. The use of leaded fuel is prohibited by law and could damage your vehicle. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Studies indicate that these additives can cause your vehicle’s emission control system to deteriorate more rapidly. In Canada, premium grade fuel generally contains more metallic additives than regular grade fuel. We recommend using regular grade fuel. In Canada, many fuels contain metallic additives, but fuels free of such additives may be available; check with your local fuel dealer. Do not use fuel containing methanol. It can damage critical fuel system components. Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty.


Octane recommendations Your vehicle is designed to use “Regular” unleaded gasoline with pump (R+M)/2 octane rating of 87. We do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage.


87(R+M)/2 METHOD


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Fuel quality If you are experiencing starting, rough idle or hesitation driveability problems, try a different brand of unleaded gasoline. “Premium” unleaded gasoline is not recommended for vehicles designed to use “Regular” unleaded gasoline because it may cause these problems to become more pronounced. If the problems persist, see your authorized dealer. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. Aftermarket products could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Many of the world’s automakers approved the World-wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter.


Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.


Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling, to allow the fuel system to pump the fuel from the tank to the engine.


• The


indicator may come on. For more information on the “check engine” or the “service engine soon” indicator, refer to Warning lights and chimes in the Instrument Cluster chapter.


ESSENTIALS OF GOOD FUEL ECONOMY


Measuring techniques Your best source of information about actual fuel economy is you, the driver. You must gather information as accurately and consistently as possible. Fuel expense, frequency of fill-ups or fuel gauge readings are


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NOT accurate as a measure of fuel economy. We do not recommend taking fuel economy measurements during the first 1,000 miles (1,600
km) of driving (engine break-in period). You will get a more accurate measurement after 2,000 miles-3,000 miles (3,000 km–5,000 km).


Filling the tank When the fuel gauge indicates empty, there is still a small reserve of fuel in the fuel system. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, • Allow no more than two automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand. Your results will be most accurate if your filling method is consistent.


an error in the reading will result if the engine is left running.


Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in miles or kilometers). 2. Each time you fill the tank, record the amount of fuel added (in gallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy:


Calculation 1: Divide total miles traveled by total gallons used. Calculation 2: Multiply liters used by 100, then divide by total kilometers traveled.


Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records


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during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy.


Driving style — good driving and fuel economy habits Since it is able to operate in electric mode and to collect braking energy, your hybrid vehicle will get better fuel economy in city driving than on the highway. This is contrary to conventional vehicles. However, many of the same actions that improve fuel economy in a conventional vehicle will also improve fuel economy in this vehicle. Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Avoid aggressive driving. Quick acceleration and deceleration decrease • Drive at a smooth, constant speed. Excessive variation in pedal input • Drive at reasonable speeds. Traveling at 60 mph [96 km/h] uses approximately 20% less fuel than traveling at 70 mph [112 km/h]). • Minimize A/C and defroster usage. Selecting MAX A/C, defrost, or


causes more operating mode changes and reduces efficiency.


fuel economy.


defrost/floor mode on the climate control system will force the engine to run continuously and reduce fuel economy.


• Minimize temperature extremes when the vehicle is parked, for


example by storing in a garage to avoid extreme cold in winter and extreme sun loads in summer. The high voltage battery operates more efficiently in moderate temperatures. • Combine errands. Your vehicle is more fuel efficient when the engine is warm. Driving to your farthest destination first will warm the engine more quickly and may improve fuel economy for the rest of the trip.


Maintenance • Keep tires properly inflated and use only recommended size. • Keep wheels properly aligned. • Use recommended engine oil. Refer to Lubricant specifications in • Perform all regularly scheduled maintenance items. Follow the


this chapter.


recommended maintenance schedule and owner maintenance checks found in scheduled maintenance information.


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at any speed.


Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy • Carrying unnecessary weight may reduce fuel economy (approximately • Adding certain accessories to your vehicle (for example bug


1 mpg [0.4 km/L] is lost for every 300 lb [136 kg] of weight carried).


driving on hilly terrain.


deflectors, rollbars/light bars, running boards, ski/luggage racks, flags) may reduce fuel economy.


• Using fuel blended with alcohol may lower fuel economy. • Driving on flat terrain offers improved fuel economy as compared to • Close windows for high speed driving. EPA window sticker Every new vehicle should have the EPA window sticker. Contact your authorized dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. It is important to note the box in the lower left corner of the window sticker. These numbers represent the Range of MPG (L/100 km) expected on the vehicle under optimum conditions. Your fuel economy may vary depending upon the method of operation and conditions.


EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at • Have the items listed in scheduled maintenance information


high speeds.


performed according to the specified schedule.


The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system.


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If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.


Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine


compartment and exhaust system, which can start a fire.


Illumination of the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly.


indicator, charging system warning light or the


Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.


Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your Warranty Guide for complete emission warranty information.


On board diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the On Board Diagnostics System (OBD-II). This OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle. When the indicator illuminates, the OBD-II system has detected a malfunction. indicator to illuminate. Temporary malfunctions may cause the Examples are: 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel.


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3. The fuel cap may not have been securely tightened. See Fuel filler cap in this chapter. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel and/or properly tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions indicator should turn off—A driving cycle consists of a present, the cold engine startup followed by mixed city/highway driving. No additional vehicle service is required. If the available opportunity.


indicator remains on, have your vehicle serviced at the first


indicator on.


indicator is on, refer to the


Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If the description in the Warning lights and chimes section of the Instrument Cluster chapter. Your vehicle may not pass the I/M test with the If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: • First, at least 10 minutes of driving on an expressway or highway. • Next, at least 20 minutes driving in stop-and-go, city-type traffic with


at least four idle periods.


Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.


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BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Check fluid levels with the ignition in the RUN position. Fluid levels between the “MIN” and “MAX” lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range the performance of your brake system could be compromised; seek service from your authorized dealer immediately.


MAX


MIN


Brake pad replacement information The Regenerative Braking System checks the integrity of the brake system at times when the vehicle is parked. This is done by developing brake pressure for short periods of time. In order to change the brake pads, it is necessary to enter the Pad Service Mode. This will prevent brake pressure from being applied. To enter the Pad Service Mode, perform the following with the vehicle stationary: 1. Place the vehicle in Park and turn ignition to the ON position. 2. Apply the brake pedal. 3. Turn the ignition OFF, then ON three times and then release the brake pedal. The total time elapsed for the three ignition cycles and brake release must be less than 3 seconds. The brake warning lamp will: • flash as stored hydraulic pressure is released. • remain illuminated once the pressure is completely released. • flash if the brake is applied. To exit the Pad Service Mode: 1. Apply the brake pedal and turn the ignition OFF then ON. This will cause brake pressure to be developed within the brake system. Once brake pressure is developed, the brake warning light will turn off. 2. The Pad Service Mode will also be exited if the gear shift lever is moved from the (P) Park position, the vehicle is moved (wheels rotate) or the ignition is turned OFF.


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Note: The brake system on this vehicle can only be bled at a authorized dealer.


TRANSMISSION FLUID


Checking electronically controlled continuously variable transmission (eCVT) Refer to your scheduled maintenance information chapter for scheduled intervals for fluid checks and changes. Your transaxle does not consume fluid. It is designed to be filled for life. However, the fluid level should be checked if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off for about 30 minutes to allow fluid to cool before checking. 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, turn the key to the ACCESSORY position but do not start the engine. Turn the wheel to the left to gain access to the check plug.


4. Latch the gearshift lever in P (Park) and make sure that the engine is OFF by placing the ignition in the Lock position.


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5. Using the hole in the splash shield, remove the check plug from the side of the transmission.


If this is the first check of the transmission fluid, it may be necessary to remove the perforated section of the splash shield (as indicated on the splash shield).


6. Be sure the engine has been stopped for at least 3 minutes before performing the fluid level check.


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7. The fluid level should be within 1/4 inch (6 mm) of the plug threads. 8. Replace the check plug.


Adjusting eCVT fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is indicated in the Lubricant specifications section in this chapter. Use of a non-approved fluid may cause internal transaxle component damage. If the fluid level is low, add fluid through the check port until the level is correct and fluid begins to run out of the transmission. If an overfill occurs, excess fluid should be removed by allowing the fluid to run out of the check port. A serious overfill condition of transmission fluid may cause damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.


AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the Motorcraft air filter element listed. Refer to Motorcraft part numbers in this chapter. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.


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Changing the air filter element 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing.


3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing. 5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated.


6. Replace the air filter housing cover and secure the clamps. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be voided for any damage to the engine if the correct air filter element is not used.


HIGH VOLTAGE BATTERY COOLING FILTER (REAR A/C) MAINTENANCE The high voltage battery has a dedicated A/C cooling system which includes an air filter. Refer to the scheduled maintenance information for the appropriate intervals for air filter. When changing the air filter element, use only the Motorcraft air filter element listed. Refer to Motorcraft part numbers in this chapter.


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Changing the high voltage battery air filter element 1. Remove access panel located in the rear cargo area on the driver’s side trim panel to expose the filter cover.


2. Push the tabs (located on each side of filter cover) while pulling gently to remove filter cover.


3. Install new filter and filter cover (note arrows indicating top side). 4. Re-install the access panel into the trim panel.


2.3L I4 engine FL-2017-B1


MOTORCRAFT PART NUMBERS Component Oil filter PCV valve Spark plugs Engine air filter element Rear A/C (high voltage battery cooling) air filter element FP-51
Fuel filter Low voltage (underhood) battery 1When changing oil filter you must also replace the filter cap O-ring. The oil filter drain plug O-ring must also be replaced whenever the oil filter drain plug is removed. Re-use of the O-rings may cause engine oil leakage and may result in severe engine damage. The customer warranty may be voided for any damage to the engine if the O-rings are not replaced.


FG-800-A BXT-96R


FA-17724


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2The PCV valve is a critical emission component. It is one of the items listed in scheduled maintenance information chapter and is essential to the life and performance of your vehicle and to its emissions system. For PCV valve replacement, see your authorized dealer. Refer to scheduled maintenance information chapter for the appropriate intervals for changing the PCV valve. Replace the PCV valve with one that meets Ford material and design specifications for your vehicle, such as a Motorcraft or equivalent replacement part. The customer warranty may be void for any damage to the emissions system if such a PCV valve is not used. 3For spark plug replacement, see your authorized dealer. Refer to scheduled maintenance information chapter for the appropriate intervals for changing the spark plugs. Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used. 4Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be voided for any damage to the engine if the correct air filter element is not used.


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REFILL CAPACITIES Fluid


Brake fluid


Engine oil (including filter change)5


Fuel tank


Transmission fluid1
Power Transfer Unit


Ford Part Name Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil (US) Motorcraft SAE 5W-20 Super Premium Motor Oil (Canada) N/A


Motorcraft MERCON威 ATF Motorcraft SAE 75W-140 High Performance Synthetic Rear Axle Lubricant


Application


Capacity


All


Between MIN and MAX lines on reservoir


2.3L I4 engine


4.5 quarts (4.25L)


2.3L I4 engine


eCVT automatic transaxle 4WD


15 gallons (56.8L) 5.3 quarts (5.0L)2
12 ounces (0.35L)


Engine coolant3 Motorcraft


All


Motor/Electronics (M/E) Coolant3


Premium Gold Engine Coolant (yellow-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored)


All


8.5 quarts (8.0L)


3.7 quarts (3.5L)


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Maintenance and Specifications


Fluid


Rear axle lubricant


Windshield washer fluid


Ford Part Name Motorcraft SAE 80W-90
Premium Rear Axle Lubricant Motorcraft Premium Windshield Washer Concentrate


Application


Capacity


4WD


All


2.96 pints (1.4L)4


2.7 quarts (2.6L)


1Using any transmission fluid other than those that meet the recommended specification may cause internal transaxle damage. 2Indicates only approximate dry-fill capacity. Do NOT use MERCON威 CVT (blue) ATF. This vehicle uses only MERCON威 ATF. 3Add the coolant type originally equipped in your vehicle. 4Fill to 1/4 inch to 9/16 inch (6 mm to 14 mm) below bottom of fill hole. 5Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the requirements of Ford specification WSS-M2C930-A and the API Certification mark.


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LUBRICANT SPECIFICATIONS Item


Ford Part Name or equivalent Multi-Purpose Grease


Ford Part Number


Ford Specification


XG-4 or XL-5


ESB-M1C93-B


Body hinges, latches, door striker plates and rollers, seat tracks, fuel filler door hinge and spring, primary and auxiliary hood latches Brake fluid


Halfshaft CV joints


Engine coolant and M/E coolant1


Engine oil


304


PM-1


ESA-M6C25-A


XG-5


WSS-M1C258–A1


VC-7–A (U.S., except CA, OR and NM), VC-7–B (CA, OR and NM) XO-5W20-QSP (US) CXO-5W20–LSP12
(Canada)


WSS-M97B51-A1


WSS-M2C930-A with API Certification Mark


Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid Motorcraft Constant Velocity Joint Grease Motorcraft Premium Gold Engine Coolant (yellow-colored)


Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil (US) Motorcraft SAE 5W-20 Super Premium Motor Oil (Canada)


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Maintenance and Specifications


Item


Automatic eCVT transaxle2


Rear axle (4WD)4


Power Transfer Unit3(4WD)


Windshield washer fluid


Ford Part Name or equivalent Motorcraft MERCON威 Multi-Purpose ATF Motorcraft SAE 80W-90
Premium Rear Axle Lubricant Motorcraft SAE 75W-140 High Performance Rear Axle Lubricant Motorcraft Premium Windshield Washer Concentrate


Ford Part Number


Ford Specification


XT-2-QDX


MERCON


XY-80W90-QL


WSP-M2C197-A


XY-75W140–QL WSL-M2C192-A


ZC-32–A


WSB-M8B16–A2


1DO NOT USE Motorcraft Specialty Orange Engine Coolant VC-2. Refer to Adding engine coolant, in the this chapter. 2Using any transmission fluid other than those that meet the recommended specification may cause internal transaxle damage. Do NOT use Motorcraft MERCON威 CVT (blue) ATF. This vehicle uses only Motorcraft MERCON威 ATF. 3The Power Transfer Unit is lubricated for life with synthetic lube. Lubricant levels are not to be checked or changed unless a leak is suspected or repair required. Replace Power Transfer Unit lubricant with specified synthetic lubricant anytime the unit is submerged in water. 44WD vehicles exposed for prolonged periods to temperatures less than –40° C (-40° F) should change out the rear axle fluid to Motorcraft SAE 75W-140 High Performance Rear Axle Lubricant, Ford part number XY-75W140–QL meeting Ford specification WSL-M2C192–A.


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Maintenance and Specifications


ENGINE DATA Engine Cubic inches Required fuel Firing order Ignition system Spark plug gap Compression ratio


2.3L I4 engine 140
87 octane 1-3-4-2
Coil on plug 0.049–0.053 inch (1.25–1.35mm) 12.3:1


HIGH VOLTAGE BATTERY DATA High Voltage Battery Battery chemistry Nominal Voltage Capacity


Nickel Metal Hydride 330 Volts 6 Amp-hours


VEHICLE DIMENSIONS Dimensions (1) Vehicle height / Maximum height* (2) Front tread / rear tread (3) Overall width (body) (4) Wheelbase (5) Overall length * Denotes a 4WD vehicle


4 Door - inches (mm) 69.7 (1770) / 70.4 (1784)


61.3 (1557) / 60.9 (1548) 70.1 (1780) 103.1 (2620) 174.9 (4442)


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Maintenance and Specifications


IDENTIFYING YOUR VEHICLE


Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure by the trailing edge of the driver’s door or the edge of the driver’s door.


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Maintenance and Specifications


Vehicle identification number (VIN) The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number.


XXXXXXXXXXXXXXXXX


The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake type and Gross Vehicle Weight Rating (GVWR) 3. Vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number


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Maintenance and Specifications


TRANSMISSION/TRANSAXLE CODE DESIGNATIONS You can find a transmission/transaxle code on the Safety Compliance Certification Label. The following table tells you which transmission or transaxle each code represents.


Description Electronically controlled continuously variable transmission, eCVT


Code


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Accessories


GENUINE FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Ford Accessories are available for your vehicle through your local authorized Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly authorized dealer-installed Genuine Ford Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessory. The accessory will be warranted for whichever provides you the greatest benefit: • 12 months or 12,000 miles (20,000 km) (whichever occurs first), or • the remainder of your new vehicle limited warranty. This means that Genuine Ford Accessories purchased along with your new vehicle and installed by an authorized dealer are covered for the full length of your New Vehicle’s Limited Warranty — 3 years or 36,000 miles (60,000 km) (whichever occurs first). Contact your authorized dealer for details and a copy of the warranty. Not all accessories are available for all models. The following is a list of several Genuine Ford Accessory products. Not all accessories are available for all models. For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit our online store at: www.fordaccessoriesstore.com.


Exterior style Bug shields Deflectors Front end covers Splash guards Step Bars


Interior style Electrochromatic compass/temperature interior mirrors Floor mats Scuff plates


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Accessories


Lifestyle Ash cup Bike racks Cargo organization and management Smoker’s Package


Peace of mind First aid and highway safety kits Full vehicle covers Locking gas cap For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Consult your authorized dealer for specific weight information.


• The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems — such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.


• Mobile communications systems may harm the operation of your


vehicle, particularly if they are not properly designed for automotive use. • To avoid interference with other vehicle functions, such as anti-lock braking systems, amateur radio users who install radios and antennas onto their vehicle should not locate the Amateur Radio Antennas in the area of the driver’s side hood. • Electrical or electronic accessories or components that are added to


the vehicle by the authorized dealer or the owner may adversely affect battery performance and durability.


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Scheduled Maintenance Guide


GENERAL MAINTENANCE INFORMATION


Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. It is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance specific in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. Be sure receipts for completed maintenance are kept with the vehicle and confirmation of the work performed is always recorded in this guide. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality Care Center has factory trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction.


Protecting your investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value. To ensure the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals. Ford strongly recommends the use of genuine Ford replacement parts. Parts other than Ford, Motorcraft or Ford authorized remanufactured parts that are used for maintenance replacement or for the service of components affecting emission control must be equivalent to genuine Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information. Engine Emissions label Emissions information appears on the Engine Emissions label on the underside of the hood. This decal identifies engine displacement and provides certain engine specifications. Any modification of the emissions control system could create liability under federal law (U.S.) if made prior to sale and registration, under the laws of some states if made thereafter. Further, federal law prohibits


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Scheduled Maintenance Guide


vehicle manufacturers, dealers and other persons engaged in the business of repairing, servicing, selling, leasing or trading motor vehicles as well as fleet operations from knowingly removing or rendering an emissions control system inoperative after sale and delivery to an ultimate purchaser. In Canada, modifications of the emissions control system could create liability under applicable federal or provincial laws.


Genuine Ford Parts and Service When planning your maintenance services, consider your Ford and Lincoln Mercury dealership for all your vehicle’s needs. Get the most from your service and maintenance visits There are a lot of reasons why your Ford and Lincoln Mercury dealership is a great way to help keep your vehicle running great. Convenience To make your service visit even more convenient, in many cases, you’ll find extended evening hours and Saturday hours. How’s that for quality service? Factory-trained Technicians Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored training to help them become the experts on the operation of your vehicle. Many participate in Ford-sponsored training to become certified. Ask your dealer about the training and certification their technicians have received. Genuine Ford and Motorcraft Replacement Parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Maintenance parts installed at your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor limited warranty. Your dealer can give you details. Value Shopping for Your Vehicle’s Maintenance Needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your Ford and Lincoln Mercury dealers can offer.


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Scheduled Maintenance Guide


WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?


Owner Checks and Services Refer to Mileage Intervals for Additional Checks and Services Certain basic maintenance checks and inspections should be performed by the owner or a service technician at the intervals indicated. Service information and supporting specifications are provided in this Owner’s Guide. Any adverse condition should be brought to the attention of your dealer or qualified service technician as soon as possible for the proper service advice. The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or lubricants used.


12 months, 10,000 miles (16,000 km) or 200 hours of engine operation.


Maximum Oil Change Interval


Motorcraft Premium Gold Engine Coolant change interval


5 years or 100,000 miles (160,000 km) - change Motorcraft Premium Gold Engine Coolant (whichever comes first) After initial change - change Motorcraft Premium Gold Engine Coolant every 3 years or 50,000 miles (80,000 km).


Check every month


interior and exterior lights


Check function of all Check tires for wear and correct air pressure, including spare tire Check windshield washer fluid level Check engine oil


level


Check every six months


Check lap/shoulder belts and seat latches for wear and function Check parking brake for proper operation Check safety warning lamps (brake, ABS, air bag, safety belt) for operation Check cooling system fluid level and coolant strength

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