2015 Ford EDGE Owners Manual

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Audio System

AUDIO UNIT - VEHICLES WITH: AM/FM/CD/SYNC WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: Depending on your vehicle option package, your system may look different from what you see here. Note: Some features, such as Sirius satellite radio, may not be available in your location. Check with an authorized dealer.

• MP3 folder mode represents a folder

structure consisting of one level of folders. The CD player numbers all MP3
tracks on the disc (noted by the .mp3
file extension) and all folders containing MP3 files, from F001
(folder) T001 (track) to F253 T255. • Creating discs with only one level of

folders helps with navigation through the disc files.

If you are burning your own MP3 discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension are played; other files are ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system. In track mode, the system displays and plays the structure as if it were only one level deep (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder.

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Audio System

CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. SOUND: Press this button to access settings for Treble, Midrange, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. Sound settings can be set for each audio source independently. Display screen: Shows audio and SYNC information. Number block: In radio mode, store your favorite stations for later access. When tuned to any station, press and hold a preset button until sound returns. In CD mode, press a button to select a track. In phone mode, press the buttons to enter a phone number. Function buttons: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). TUNE: Turn to search the frequency band in individual increments. Eject: Press this button to eject a CD.

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E144488Audio System

Seek: In radio mode, select a frequency band and press this button. The system stops at the first station up the band. Press and hold the button to move quickly to the next strong radio station or memory preset. In CD mode, press this button to select the next track. Press and hold the button to move quickly forward through the current track. End phone call: Press this button to end a phone call. Cursor arrows and OK: Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit. CD slot: Insert a CD. Pick-up or Make phone call: Press this button to either pick-up an incoming phone call or to make a phone call. Seek: In radio mode, select a frequency band and press this button. The system stops at the first station down the band. Press and hold the button to move quickly to the previous strong radio station or memory preset. In CD mode, press this button to select the previous track. Press and hold the button to move quickly backward through the current track. Play/Pause: Press to either play or pause a track when listening to a CD. VOL and Power: Press this button to turn the system off and on. Turn it to adjust the volume. PHONE: Press this button to access the phone features of the SYNC® system. See SYNC™ (page 354). MENU: Press this button to access different audio system features. See Menu Structure later in this section. MEDIA: Press this button to access your auxiliary input jack or switch between devices you plug into the input jack or USB port. Clock: Press this button to access the clock setting. Use the center arrow controls to change the hours and minutes. You can also set the clock by pressing the MENU button and scrolling to Clock Settings. RADIO: Press this button to listen to the radio or change radio frequencies bands. Press the function buttons below the radio screen to select different radio functions. SIRIUS or MUTE: If your vehicle is equipped with Sirius satellite radio, press this button to listen to Sirius satellite radio. If your vehicle is not equipped with Sirius satellite radio, press the button to mute the playing media.

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Audio System

AUDIO UNIT - VEHICLES WITH: PREMIUM AM/FM/CD

Note: Depending on your vehicle option package, your system may look different from what you see here.

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

VOL and Power: Press this button to switch the system off and on. Turn it to adjust the volume. CD slot: Insert a CD.

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E188891Audio System

TUNE: Turn to search the frequency in individual increments. Seek: In radio mode, select a frequency and press this button. The system stops at the first station up the band. Press and hold the button to move quickly to the next strong radio station. In CD mode, press this button to select the next track. Press and hold the button to move quickly forward through the current track. Eject: Press this button to eject a CD. Seek: In radio mode, select a frequency and press this button. The system stops at the first station down the band. Press and hold the button to move quickly to the previous strong radio station. In CD mode, press this button to select the previous track. Press and hold the button to move quickly backward through the current track.

Note: The MyFord Touch system controls most of the audio features. See MyFord Touch™ (page 388).

AUDIO UNIT - VEHICLES WITH: SONY AM/FM/CD WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

Power: Press this button to switch the system off and on. CD slot: Insert a CD. Eject: Press this button to eject a CD. - TUNE + : Press these buttons to search the frequency in individual increments. VOL: Turn the control to adjust the volume. Seek, Reverse and Fast Forward: In radio mode, select a frequency band and press one of these buttons. The system stops at the first station it finds in that direction. Press and hold one of these buttons to move quickly in that direction to the next strong radio station. In CD mode, press one of these buttons to select the previous or next track. Press and hold one of these buttons to move quickly in that direction within the current track.

Menu Structure Note: Depending on your system, some options may appear slightly different. Press MENU.

Press the up and down arrow buttons to scroll through the options. Press the right arrow to enter a menu. Press the left arrow to exit a menu. Press OK to confirm a selection.

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E185814Audio System

Radio

Scan AST

Select for a brief sampling of all available channels. Select to store the six strongest local stations on the AM- AST and FM-AST frequency bands. Select to display extra information such as artist name.

Radio Text* *Extra information may not always be available.

Speed Compensated Volume

Sound

Occupancy Mode

DSP

Audio Settings

Automatically adjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7. Select to adjust settings for Treble, Midrange, Bass, Fade and Balance. Select to optimize sound quality for the chosen seating position. Choose between STEREO SURROUND mode and STEREO mode. Only with the external sound systems.

Scan All Scan Folder

Select to scan all disc selections. Select to scan all music in the current MP3 folder.

CD Settings

Set Time Set Date 24h Mode

Clock Settings Select to set the time. Select to set the calendar date. Select to view clock time in a 12-hour mode or 24-hour mode.

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Audio System

Dimming Language

Temp. setting

Display Settings

Select to change display brightness. Select to display the language in English, French or Spanish. Select to display the outside temperature in Fahrenheit or Celsius.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief

sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.

DIGITAL RADIO (If Equipped) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen.

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Audio System

HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Audio System

Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.

HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences

Pressing Scan disables HD2-HD7 channel search.

HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

SATELLITE RADIO (If Equipped) SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.

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Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.

SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, press Options.

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E142593Audio System

Condition

Action

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Troubleshooting Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Invalid Channel

Unsubscribed Channel

The channel is no longer available. Your subscription does not include this channel.

No Signal

Updating…

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

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No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

Audio System

The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male 1/8th-inch (3.5 millimeter) connectors at each end. 1. Switch off the engine, radio and

portable music player. Set the parking brake and put the transmission in position P.

2. Plug the extension cable from the

portable music player into the auxiliary input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired. 5. Switch your portable music player on

and adjust its volume to half its maximum level.

6. Press MEDIA until LINE or LINE IN

appears in the display. You should hear music from your device even if it is low.

7. Adjust the volume on your portable

music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls.

USB PORT (If Equipped)

AUDIO INPUT JACK WARNINGS

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

For safety reasons, do not connect or adjust the settings on your portable music player while your

vehicle is moving.

Store the portable music player in a secure location, such as the center console or the glove box, when your

vehicle is moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.

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E149149E149148Audio System

The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 354). MEDIA HUB (If Equipped) The media hub is located in front of the gearshift.

Line in USB ports SD card slot

See Entertainment (page 407).

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E170492ACBSYNC™

GENERAL INFORMATION

SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your

portable music player.

• Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions & Information).*

• Use applications, such as Pandora and

Stitcher, via SYNC AppLink.**

• Access phonebook contacts and music

using voice commands. Stream music from your connected phone. Text message.

•

•

• Use the advanced voice recognition

system.

• Charge your USB device (if your device

supports this).

*These features are not available in all markets and may require activation. **Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST.

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E142598SYNC™

When using SYNC: • Do not operate playing devices if the

power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the

system. See an authorized dealer.

Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health

Report and to view the reports online.

• Required to activate the

subscription-based SYNC Services and to personalize your Saved Points and Favorites. Essential for keeping up with the latest software downloads available for SYNC.

•

• Access to customer support for any

questions you may have.

Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mi (5 km). Safety Information

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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SYNC™

Global voice commands

"Cancel"

"Help"

"Main menu"

This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. This command provides you with hints, examples and instructions. This command restarts the voice session from the initial starting point.

•

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system. Speak naturally, without long pauses between words. You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

•

•

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you. Initiating a Voice Session

Press the voice button. A list of available voice commands appears in the display.

Global Voice Commands These voice commands are always available. You can say them at any time.

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E142599SYNC™

System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level

Press the voice button. When prompted, say "voice settings", then any of the following:

Command

"Interaction mode

novice"

"Interaction mode

advanced"

The system: Provides more detailed interaction and guidance. (Recommended for first time users.) Provides less audible interaction and guidance.

Confirmation Prompts Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. For example, the system may ask if the command "Phone" is correct. To adjust this setting, press the voice button. When prompted, say "voice settings", then any of the following:

Command

"Confirmation prompts off"

"Confirmation prompts on"

The system:

Makes a best guess from the command; you may still occa- sionally be asked to confirm settings. Clarifies your voice command with a short question.

Candidate Lists The system creates suggestion lists when it has the same confidence level of several options based on your voice commands. When switched on, the system may prompt you with as many as four possibilities for clarification. You can switch this feature on or off by speaking one of the following voice commands:

Command

The system:

"Media candidate

lists off"

"Media candidate

lists on"

"Phone candidate

lists off"

"Phone candidate

lists on"

Makes a best guess from the media candidate list. The system may still occasionally ask you questions. Clarifies your voice command for media candidates. Makes a best guess from the phone candidate list. The system may still occasionally ask you questions. Clarifies your voice command for phone candidates

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E142599SYNC™

Note: Make sure to switch on the ignition and the radio. Put the transmission in park (P). Using the Audio System Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.

2. Press the PHONE button. When the

audio display indicates there is no paired phone, select the option to add.

3. When a message to begin pairing

appears in the audio display, search for SYNC on your phone to start the pairing process.

4. When prompted on your phone's

display, enter the six-digit PIN provided by the system in the radio display. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Using Voice Commands

1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.

2. Start a voice session, and then say

"Pair device".

3. Follow the instructions on the audio

display.

Ending a call.

Changing the Voice Settings In addition to using voice commands to change the voice settings, you can also use the menu in the audio display. 1. Press the MENU button. 2. Select SYNC-Settings. 3. Select Voice Settings. USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone's compatibility, see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Phone for the First Time Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. Note: SYNC can support downloading up to approximately 4000 entries per Bluetooth-enabled cellular phone.

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E142599SYNC™

Phone Voice Commands

Press the voice button. When prompted, say any of the following:

"PHONE"

"Call "

"Call at home" "Call at work" "Call on cell" "Call on other"

"Dial"1

"Go to handsfree"2

"Hold call "2

"Join calls"2

"Messages"3

"Mute call"2
"Phone help"

"Privacy on"2

"Turn ringer "

"Unmute call"2

1 See Dial table below. 2 These commands are only valid while in a phone call. 3 See Messages table below.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Pairing Subsequent Phones Note: Make sure to switch on the ignition and the radio. Put the transmission in park (P). Note: To scroll through the menus, press the up and down arrows on your audio system. 1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.

2. Press the PHONE button. 3. Select the option for Bluetooth

Devices.

4. Press the OK button. 5. Select the option to add. This starts

the pairing process.

6. When a message to begin pairing

appears in the audio display, search for SYNC on your device.

7. When prompted on your phone's

display, enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

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E142599SYNC™

Making Calls

Press the voice button. When prompted, say:

1. Say "Call " or "Dial", then the

desired number.

2. When the system confirms the number,

say, "Dial" again to initiate the call.

To erase the last spoken digit, say, "Delete". To erase all spoken digits, say, "Clear". To end the call, press the end call button on the steering wheel or select the end call option in the audio display. Receiving Calls When receiving a call, you can: • Answer the call by pressing the accept call button on the steering wheel or by selecting the accept call option in the audio display.

• Reject the call by pressing the reject

call button on the steering wheel or by selecting the reject call option in the audio display. Ignore the call by doing nothing.

• Phone Options during an Active Call During an active call, you have more menu features that become available, such as putting a call on hold or joining calls. To access this menu, choose one of the options available at the bottom of the audio display or select More to choose from the following options:

Phone book commands: When you ask SYNC to access things such as a phonebook name or number, the requested information appears in the display to view. Press the phone button and say, "Call" to call the contact.

"DIAL"

"411 (four-one-one)", "911" (nine-one-

one)

"700" (seven hundred) "800" (eight hundred) "900" (nine hundred)

"Clear" (deletes all entered digits) "Delete" (deletes last set of digits

entered)

"Number <0-9>"

"Plus"

"Pound" (#) "Star" (*)

Note: To exit dial mode, press and hold the phone button or press any button on the audio system.

"MESSAGES"

"Listen to text message <#>"

"Forward text message" "Reply to text message"

"Call sender"

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Display

Description and action

Mic. off

Privacy

Hold

Dial a number

Join calls

Phonebook

Call history

Turn your vehicle's microphone off. To turn the microphone on, select the option again. Switch a call from an active hands-free environment to your cellular phone for a more private conversation. When selected, the audio display indicates the call is private. Put an active call on hold. When selected, the audio display indicates the call is on hold. Enter numbers using the audio system's numeric keypad (for example, numbers for passwords). Join two separate calls. The system supports a maximum of three callers on a multiparty or conference call. 1. Select the More option. 2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the More option. 3. Scroll to the option to join calls and press the OK button. Access your phonebook contacts. 1. Select the More option. 2. Scroll to the option for phonebook and press the OK button. 3. Scroll through your phonebook contacts. 4. Press the OK button again when the desired contact appears in the audio display. 5. Press the OK button or dial button to call the selection. Access your call history log. 1. Select the More option. 2. Scroll to the option for call history and press the OK button. 3. Scroll through your call history options (incoming, outgoing or missed). 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. 1. Press the PHONE button to enter the

phone menu.

2. Select one of the options available

Accessing Features through the Phone Menu You can access your call history, phonebook, sent text messages, as well as access phone and system settings.

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Description and action

Enter numbers using the audio system's numeric keypad. Access your downloaded phonebook. 1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to access an alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list. 2. Scroll through your phonebook contacts. 3. Press the OK button again when the desired selection appears in the audio display. 4. Press the OK button or dial button to call the selection. Access any previously dialed, received or missed calls. 1. Press the OK button to select. 2. Scroll to select incoming, outgoing or missed calls. Press the OK button to make your selection. 3. Press the OK button or dial button to call the selection. Select 1 of 10 speed dial entries. To set a speed dial entry, go to the phonebook and then press and hold one of the numbers on the audio system's numeric keypad. Send, download and delete text messages. Access the option for Bluetooth Device menu listings (add, connect, set as primary, on or off, delete). View various settings and features on your phone.

Display

Dial a number Phonebook

Call history

Speed dial

Text messaging BT devices

Phone settings

Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages.

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Note: This is a speed-dependent feature and is only available when your vehicle is traveling at 3 mph (5 km/h) or less. When a new message arrives, an audible tone sounds and the audio display indicates you have a new message. You have these options: • Press the voice button and say, "Read

message". Select the listen option to have the system read the message to you. Select the ignore option, or do nothing, and the message goes into your text message inbox.

•

•

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•

Select the view option to open the text message. Once selected, you have the ability to have the message read to you, to view other messages, or to select the More option.

Display

Reply to sender

Call sender

Forward msg.

Sending, Downloading and Deleting Your Text Messages 1. Press the PHONE button.

•

If you select the More option, use the arrow button to scroll through the following options:

Description and action

Press the OK button to access, and then scroll through a list of pre-defined messages to send. Press the OK button to call the sender of the message. Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number.

2. Select the text messaging option, and

then press the OK button.

Choose from the following options:

Display

Description and action

New

View

Delete

More...

Allows you to send a new text message based on a pre-defined set of 15 messages. Allows you to read the full message and, in addition, provides the option to have the system read the message to you. To go to the next message, select the More option. This allows you to reply to the sender, call the sender or forward the message. Allows you to delete current text messages from the system (not your cellular phone). The audio display indicates when the system has deleted all your text messages. Allows you to delete all messages or manually trigger a download of all unread messages from your cellular phone.

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Sending a Text Message Note: You can only send a text message to one recipient at a time. 1. Select the send option when the

desired selection highlights in the audio display.

2. Select the confirmation option when

the contact appears.

3. Press the OK button again to confirm when the system asks if you want to send the message. A pre-defined signature appears on each text message.

Note: You can send text messages either by choosing a contact from the phonebook and selecting the text option from the audio display or by replying to a received message in the inbox. Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phonebook and set up automatic download. 1. Press the PHONE button. 2. Scroll until the phone settings option appears, and then press the OK button.

3. Scroll to select from the following

options:

Description and action

If this option is checked, the system uses the cellular phone as the master when there is more than one cellular phone paired to the system. This option can be changed for all cellular phones (not only the active phone) using the Bluetooth Devices menu. See the cellular phone name, provider name, cellular phone number, and signal level. When done, press the left arrow buttons to return to the phone status menu. Select which ringtone sounds during an incoming call (one of the system's tones or your cellular phone's). If your phone supports in-band ringing, your phone's ringtone sounds when you choose the cellular phone ringtone option. 1. Press the OK button to select and scroll to hear each ringtone.

Display

Set as master

Phone status

Set ringtone

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Display

Description and action

Text msg notify

Phonebook pref.

Add contacts

Delete

Download now

Auto-download

2. Press the OK button to select a ringtone. Have the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to turn the audible tone off or on. Modify the contents of your phonebook (such as add, delete or download). Press the OK button to select and scroll between the choices in the phonebook preferences table below.

Phonebook preferences

Push the desired contacts on your cellular phone. See your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook. When a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings. Press the OK button to select and download your phone- book to the system. When automatic download is on, the system deletes any changes (additions or deletions) saved in the system since your last download. When automatic download is off, the system does not download your phonebook when your cellular phone connects to SYNC. You can only access your phonebook, call history and text messages when your paired cellular phone connects to the system. Check or uncheck this option to download your phonebook automatically each time your phone connects to the system. Download times are phone- dependent and quantity-dependent.

Bluetooth Devices The Bluetooth Devices menu allows you to add, connect and delete devices as well as set a phone as primary.

1. Press the PHONE button. 2. Scroll until Bluetooth Devices appears,

and then press the OK button.

3. Select from the following options:

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Phonebook preferences

Pair additional phones to the system. 1. Select the option to add to start the pairing process. 2. When a message to begin pairing appears in the audio display, search for SYNC on your phone. See your phone's manual if necessary. 3. When prompted on your phone's display, enter the six- digit PIN provided by the system in the radio display. The display indicates when the pairing is successful. 4. When the option to set the phone as primary appears, select either yes or no. 5. Depending on the functionality of your phone, the system may prompt you with questions (such as if you want to download your phonebook). Select either yes or no to confirm your responses. Select the delete option and confirm when the system asks to delete the selected device. After deleting a phone from the list, you have to repeat the pairing process to pair it again. The system attempts to connect with the primary cellular phone each time you switch on the ignition. When you select a cellular phone as primary, it appears first in the list, marked with an asterisk. Set a previously paired phone as master by selecting the master option and confirming it as the primary. Connect a previously connected phone. You can only have one phone connected at a time to use the phone's func- tionality. When you connect another phone, the previous phone disconnects from the telephone services. The system allows you to use different Bluetooth devices for the cellular phone functionality and the Bluetooth audio music playback feature at the same time. Disconnects the selected cellular phone. Select this option and confirm when asked. After disconnecting a phone, you can reconnect it again without repeating the full pairing process.

Add

Delete

Master

Conn.

Discon.

System Settings 1. Press the MENU button.

2. Select the SYNC settings option, and

then press the OK button.

3. Scroll to select from the following

options:

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Display

Bluetooth on

Set defaults

Master reset

Install on SYNC

System info

Voice settings

Browse USB

SYNC™

Description and action

Check or uncheck this option to switch the system's Bluetooth interface off or on. Select this option, and then press the OK button to change the option's status. Return to the factory default settings without erasing your indexed information (such as phonebook, call history, text messages and paired devices). Select this option and confirm when prompted in the audio display. Completely erase all information stored in the system (such as phonebook, call history, text messages and paired devices) and return to factory default settings. Install downloaded applications or software updates. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB drive in order to finish an installation successfully. Display the system's version numbers as well as its serial number. Press the OK button to select. The voice settings submenu contains various options. See Using Voice Recognition (page 356). Browse the actual menu structure of the connected USB device. Press the OK button and use the up and down arrow buttons to scroll through the folders and files. Use the left or right arrow buttons to enter or leave a folder. You can select media content for playback from this menu.

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Note: The SYNC 911 Assist feature must be set on before the incident. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 38). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 237). Important information about the fuel pump shut-off is in this chapter. Switching 911 Assist On or Off 1. Press the phone button to enter the

phone menu.

2. Scroll to select 911 Assist. 3. Press OK to confirm and enter the 911

Assist menu.

4. Scroll to select between On or Off.

SYNC™ APPLICATIONS AND SERVICES (If Equipped) In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. •

911 Assist: Can alert 911 in the event of an emergency. SYNC AppLink: Allows you to connect to and use certain applications such as Pandora and Stitcher (if your phone is compatible).

•

These features may require activation. Available AppLink enabled apps varies by market. 911 Assist (If Equipped)

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay

response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged

in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.

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Before making the call: •

SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically. 911 Assist May Not Work If •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phones(s) previously paired or connected to the system are thrown from the vehicle

•

•

911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on.

5. Press OK when the desired option appears in the radio display. Set On or Set Off appears in the display as confirmation.

Off selections include: • Off with reminder: Provides a display

and voice reminder at phone connection at vehicle start.

• Off without reminder: Provides a

display reminder only without a voice reminder at phone connection. To make sure that 911 Assist works correctly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on before the incident. You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC.

•

•

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

•

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services.

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SYNC Mobile Apps The system enables voice and steering wheel control of SYNC AppLink enabled smartphone apps. Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port. Note: Android users need to connect the phone to SYNC using Bluetooth. Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the Ford website. Note: Make sure you have an active account for the app that you have downloaded. Some apps work automatically with no setup. Other apps want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle. Note: AppLink is not available if your vehicle is equipped with the MyFordTouch system. To Access Using the SYNC Menu 1. Press the MENU button to access the

menu on-screen.

2. Select SyncApplications. 3. Select Mobile Apps. 4. Scroll through the list of available

applications and select a particular app or select Find New Apps.

Note: If a SYNC AppLink compatible app cannot be found, make sure the required app is running on the mobile device.

Accessing an App's Menu Once an app is running through SYNC, press the right arrow button on the steering wheel control to access the app menu. You can access various app features from here, for example thumbs up and thumbs down. Press the left arrow button on the steering wheel control to exit the app menu. To Access Using Voice Commands 1. Press the voice icon. 2. When prompted, say "Mobile Apps". 3. Say the name of the application after

the tone.

4. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip". Say, "Help" to discover the available voice commands.

SYNC Mobile App Voice Commands The following voice commands are always available: •

"Mobile apps": SYNC prompts you to say the name of an app to start it on SYNC. "List mobile apps": SYNC lists all of the currently available mobile apps. "Find new apps": searches your connected mobile device for SYNC-compatible mobile apps. "": At any time you can say the name of a mobile app to start the mobile app on SYNC. " help": SYNC lists the available voice commands for the specified app if the app is running on SYNC.

•

•

•

•

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App Permissions App permissions are organized by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. When you launch an app using SYNC, the system may ask you to grant certain permissions, for example: •

To allow your vehicle to provide vehicle information to the app such as, but not limited to: Fuel level, fuel economy, fuel consumption, engine speed, rain sensor, odometer, VIN, external temperature, gear position, tire pressure, and head lamp status. To allow your vehicle to provide driving characteristic information such as, but not limited to: MyKey, seat belt status, engine revolutions per minute, gear position, braking events, steering wheel angle, and accelerator pedal position. To allow your vehicle to provide location information, including: GPS and speed. To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. Push notifications may be particularly useful for news or location based apps.

•

•

•

Note: You only need to grant permissions the first time you use an app with SYNC. Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app. Enabling and Disabling App Permissions Using the SYNC Menu 1. Press the MENU button to access the

SYNC menu.

2. Select SyncApplications > Mobile

Apps > App Settings.

3. Select the specific app or All Apps. 4.

If push notifications are supported, this setting is listed. Select to enable or disable the feature as required.

Enabling SYNC Mobile Apps In order to enable mobile apps, SYNC requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. Data is sent to Ford in the United States through the connected device. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place automatically. Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system. Note: Standard data rates apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. App Status You can view the current status of an app in the settings menu. There are three possible statuses: • Update Needed: The system has

detected a new app requiring authorization or a general permissions update is required.

• Up-To-Date: No update is required. • Updating: The system is trying to

receive an update.

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port.

3. You can now play music by saying any

of the appropriate voice commands. See the media voice commands.

Using the System Menu 1. Plug the device into your vehicle's USB

2. Press the AUX button until an

"initializing" message appears in the display. Depending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the screen returns to the playback menu.

You can browse the files on the USB device in categories. Choose from the following: • Play all • Playlists • Songs • Artists • Albums • Genres • • Reset USB What's Playing? At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags (if populated) of the current track. Media Voice Commands

Browse USB

Press the voice button. When prompted, say "USB" or "iPod", and then any of the following:

If an update is required and you want to request this update manually, for example when in a Wi-Fi hotspot, select Request Update in the settings menu. You can disable automatic updates by selecting Disable Updates in the settings menu. Doing so also disables the use of Mobile Apps on SYNC. USING SYNC™ WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, such as artist and album. Note: The system is capable of indexing up to 15,000 songs. SYNC is capable of hosting nearly any digital media player including: iPod, Zune, plays from device players, and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC. Connecting Your Digital Media Player to the USB Port Note: If your digital media player has a power switch, make sure you switch it on before plugging it in. Using Voice Commands 1. Plug the device into your vehicle's USB

port.

2. Press the voice button and when prompted, say "USB" or "iPod".

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Description and action

Pauses device playback. Resumes device playback. Commands inside the "< >" are dynamic, which means it could be the name of anything such as album, artist or