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UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.
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Customer Assistance
If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:
(800) 841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
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Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. In the event your inquiry is unresolved,
communicate your concern with the dealership’s Sales Manager,
Service Manager or Customer Relations Manager. If you require
additional assistance or clarification, please contact the
respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.
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Customer Assistance
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: http://www.tc.gc.ca/eng/roadsafety/menu.htm
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CHANGING A FUSE
Fuses
WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage
rating can cause severe wire damage and could start a fire.
15
If electrical components in your vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
Standard Fuse Amperage Rating and Color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
Cartridge
maxi fuses
Fuse link cartridge
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
— — — — — — — Blue
— — — — — — — Blue
Natural
Natural
Pink Green Red Yellow
—
Black
Pink Green Red Yellow Brown Black
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Fuses
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the battery before servicing high current fuses.
WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter.
16
17
18
19
20
21
22
23
24
10
11
12
13
14
15
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
55
56
57 58 59 60 61 62 63 64 65
78
79 80 81 82 83 84 85 86 87
45
46 47 48 49 50 51
52
53
54
66
88
67
68 69 70 71 72
89
90
91
92
93
94
73
74
95
75
76
96
97
77
98
Fuse or relay
number
Fuse amp
rating
Protected components
— — —
30A**
Not used Not used Not used Wipers
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Fuse or relay
Fuse amp
Protected components
number
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
rating 40A**
—
30A** 20A** 20A**
— —
— — — — — —
40A** 30A** 20A** 20A**
—
30A**
— —
40A** 20A** 30A**
— — — — — —
Anti-lock brake system pump Not used Power liftgate Moonroof Power point #2 (console rear) Not used Rear window defroster and heated mirror relay Not used Starter relay Not used Fuel pump relay Not used Not used Blower motor Starter motor Power point #1 (console bin) Cargo area power point Not used Driver seat module Not used Not used Rear window defroster Front power point or lighter Climate controlled seats Not used Not used Not used Not used Not used Blower motor relay
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Fuses
Fuse or relay
number
Fuse amp
rating
Protected components
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
— — —
—
40A**
60A**
40A**
—
30A** 25A**
— 5A* — — — —
15A*
— — —
— —
15A*
20A*
10A* 10A*
Not used Rear seat relay Right trailer tow stop/turn lamps relay Not used Cooling fan (vehicles with trailer tow) Cooling fan (vehicles without trailer tow) Cooling fan (trailer tow only) Not used Passenger seat Anti-lock brake system valves Rear washer relay Rain sensor Not used Not used Not used Not used Heated mirror Not used Stop lamp relay Left trailer tow stop/turn lamps relay Not used Wiper relay Transmission control module (2.0L engine) Left high-intensity discharge headlamps Alternator sensor Brake on/off switch
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Fuse or relay
Fuse amp
Protected components
number
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
rating 15A* 10A* 10A* 15A* 20A* 15A*
—
20A* 15A* 15A*
20A* 10A*
— — — — —
— —
20A*
5A* — —
15A*
—
20A*
Stop lamps
Rear seat release
Air conditioner clutch
Trailer tow stop/turn lamps relay
Rear wiper motor
Fuel pump
Powertrain control module relay
Vehicle power #2
Vehicle power #4
Vehicle power #1 (3.5/3.7L
engines)
Vehicle power #1 (2.0L engine)
Air conditioner relay, Vehicle
power #3, All-wheel drive module
(3.5/3.7L engines), Active grille
shutter (2.0L engine)
Not used
Not used
Not used
Not used
Air conditioner clutch diode
(3.5/3.7L engines)
Not used
Trailer tow park lamps relay
Right high-intensity discharge
headlamps
Adaptive cruise control
Not used
Not used
Rear washer
Not used
Trailer tow park lamps
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Fuses
Fuse or relay
Fuse amp
Protected components
number
85
86
87
88
89
90
91
92
93
94
95
96
97
98
rating
—
7.5A*
5A* — — 5A*
10A*
10A*
5A*
10A* 5A* 30A**
— —
—
—
Not used Powertrain control module relay, Powertrain control module keep-alive (3.5/3.7L engines) Run/start relay Run/start relay Not used Headlamp leveling motors (China only) Powertrain control module, Transmission Control Module (2.0L engine) Adaptive cruise control (3.5/3.7L engines) Automatic transmission warm-up (2.0L engine) Anti-lock brake system module Blower motor/rear defroster relay Passenger compartment fuse panel run/start Not used Canister purge solenoid diode (2.0L engine) Automatic transmission warm-up diode (2.0L engine) Air conditioner clutch relay
* Mini Fuses ** Cartridge Fuses
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Passenger Compartment Fuse Panel The fuse panel is located behind a trim panel on the left side of the driver’s footwell near the parking brake. To remove the trim panel, slide the release lever to the right then pull the trim panel out. To remove the fuse panel cover, press in the tabs on both sides of the cover, then pull the cover off. To reinstall the fuse panel cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until it clicks into place. Gently pull on the cover to make sure it is secure. To reinstall the trim panel, align the tabs on the bottom of the panel with the grooves, push the panel shut and slide the release lever to the left to secure the panel. To remove a fuse, use the fuse puller tool provided on the fuse panel cover.
10
11
12
13
14
15
16
17
18
19
20
21
49
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
48
40
41
42
43
44
45
46
47
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Fuses
Fuse or relay
number
Fuse amp
rating
Protected components
10
11
12
13
14
15
16
17
18
19
20
21
22
30A 15A 30A 10A 20A 5A 7.5A
10A 10A 10A 10A
15A
15A 15A 15A
10A 10A 10A
20A 20A
10A 20A
Driver front smart window Not used (spare) Not used (spare) Demand lamps relay Not used (spare) Radio frequency module Power mirror switch, Memory seat switch, Driver seat module Not used (spare) Power liftgate Run/accessory relay Instrument panel cluster, Heads-up display Interior lighting, Puddle lamps, Backlighting Right turn signals Left turn signals Reverse lamps, Stop lamps, High-mounted stop lamps Low beam headlamps (right) Low beam headlamps (left) Keypad illumination, Brake shift interlock, Start button LED, Passive anti-theft system, Powertrain control module wake-up, Second row power enable Amplifier (Sony) Lock/unlock relays – vehicles without intelligent access Not used (spare) Horn relay
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Fuse or relay
Fuse amp
Protected components
number
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
rating
15A
15A 15A 5A 20A 15A
20A
15A
5A 15A
10A 10A
5A
10A 10A
10A 15A 10A
Steering wheel control, Intelligent access, Headlamp switch On-board diagnostics Liftgate release Global positioning system module Intelligent access Ignition switch (without intelligent access), Key inhibit solenoid, Push button start (with intelligent access) Radio, Multi-function display screen, Electronic finish panel, SYNC module Front park lamps, Auxiliary park lamps Not used (spare) Lock switch backlighting, Moonroof, Power windows (driver front), Compass/auto-dimming rear view mirror Not used (spare) Reverse sensing system, Rearview camera, Blind spot monitor Heads-up display, Headlamp leveling Not used (spare) Climate control (3.5L/3.7L engines) Not used (spare) High beam headlamps Rear park lamps, license plate lamps
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Fuses
Fuse or relay
Fuse amp
Protected components
number
41
42
43
44
45
46
47
48
49
rating 7.5A
5A
10A 10A 5A 10A 15A
30A Circuit
Breaker
Occupant classification sensor, Restraints control module Grade assist control switch (2.0L engine) Not used (spare) Not used (spare) Not used (spare) Climate control LED signal mirrors Power windows
—
Delayed accessory relay
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GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide Scheduled Maintenance Information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.
Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning material (such as cigarettes)
space, unless you are sure you have enough ventilation.
away from the battery and all fuel related parts.
Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to position P. 2. Block the wheels.
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Maintenance
OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column.
2. Go to the front of the vehicle and release the secondary hood latch that is located under the front center of the hood.
3. Lift the hood and support it with the prop rod. Note: Make sure the hood is properly closed.
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UNDER HOOD OVERVIEW
2.0L EcoBoost® engine
A. Engine coolant reservoir B. Brake fluid reservoir C. Battery D. Power distribution box E. Air filter assembly F. Engine oil filler cap G. Engine oil dipstick H. Windshield washer fluid reservoir
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Maintenance
3.5L V6 engine shown, 3.7L V6 engine similar
A. Engine coolant reservoir B. Power steering fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap J. Windshield washer fluid reservoir
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ENGINE OIL DIPSTICK
A. MIN B. MAX
ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan. 3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately.
Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Replace the filler cap. Turn it until you feel a strong resistance.
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Maintenance
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed in Scheduled Maintenance Information.
Note: Make sure that the level is between the COLD FILL RANGE marks
on the coolant reservoir.
Note: Coolant expands when it is hot. The level may extend beyond the
upper COLD FILL RANGE mark.
Note: If the level is at the lower COLD FILL RANGE mark, below the
lower COLD FILL RANGE mark, or empty, add coolant immediately. See
Adding Engine Coolant in this chapter.
The coolant concentration should be maintained within 48% to 50%
which equates to a freeze point between -30 °F (-34 °C) and -34 °F (-37
°C).
Note: For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool ROB75240 available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note: Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding Engine Coolant
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.
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WARNING: Do not add coolant further than the MAX mark.
Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered under your vehicle’s warranty. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced. • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty.
• In case of emergency, a large amount of water without engine coolant may be added in order to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the engine coolant.
Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.
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Maintenance
Recycled Engine Coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available.
Used engine coolant should be disposed of in an appropriate
manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
coolant concentration above 50%.
Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the • A coolant concentration of 40% will provide improved overheat
coolant concentration to 40%.
protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.
Engine fluid temperature management (EcoBoost engine only)
WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may
not be able to accelerate with full power until the fluid temperatures reduce. Your vehicle has been designed to pull a trailer, but because of the added load, the vehicle’s engine may temporarily reach higher temperatures during severe operating conditions such as ascending a long or steep grade while pulling a trailer in hot ambient temperatures. At this time, you may notice your engine coolant temperature gauge needle move toward the H (hot) and the POWER REDUCED TO LOWER TEMP message may appear on the message center.
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You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. The air conditioning may also cycle on and off during severe operating conditions to protect overheating of the engine. When the engine coolant temperature decreases to a more normal operating temperature, the air conditioning will turn on once again. If you notice any of the following: • the engine coolant temperature gauge moves fully into the red (hot) • the coolant temperature warning light illuminates • the service engine soon indicator illuminates 1. Pull off the road as soon as safely possible and place the vehicle in P (Park). 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. 3. Turn the engine off and wait for it to cool before checking the coolant level.
area
WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information.
What You Should Know About Fail-Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The fail-safe distance depends on ambient temperatures, vehicle load and terrain.
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Maintenance
How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. When Fail-Safe Mode is Activated
WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
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You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 5. Restart the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.
TRANSMISSION FLUID CHECK
6F50 transmission (if equipped)
WARNING: The dipstick cap and surrounding components may be hot; gloves are recommended.
Note: Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking. Depending on vehicle use, cooling times could take up to 30 minutes or longer. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow a minimum of 10 seconds for each gear to engage.
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4. Latch the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Under hood overview in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Low fluid level MAX
MIN
If the fluid level is below the MIN range of the dipstick, add fluid to reach the hash mark level. Note: If the fluid level is below the MIN level,
do not drive the vehicle. An underfill condition may cause shift and/or engagement concerns and/or possible damage. Correct fluid level The transmission fluid should be checked at normal operating temperature 180°F-200°F (82°C-93°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving.
The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C) .
High fluid level MAX
MIN
If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may
cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached. Depending on vehicle use, cooling times could take up to 30 minutes or longer.
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Adjusting automatic transmission fluid levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Capacities and Specifications chapter.
If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct.
MIN
MAX
If an overfill occurs, excess fluid should be removed by an authorized dealer. Note: An overfill condition of
transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
6F35 transmission (if equipped) Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not have a transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, (i.e., if the transmission slips or shifts slowly) or if you notice some sign of fluid leakage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately.
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POWER STEERING FLUID CHECK Check the power steering fluid. Refer to scheduled maintenance information. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the range between the MIN and MAX lines. Be sure to put the cap back on the reservoir. Refer to the Capacities and Specifications chapter for the proper fluid type.
FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
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CHANGING THE VEHICLE BATTERY
WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.
Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time.
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To ensure proper operation of the battery management system (BMS), any electrical devices that are added to the vehicle should not have their ground connection made directly at the negative battery post. A connection at the negative battery post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle. When the battery is disconnected or a new battery installed, the automatic transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly when first driven. This operation is considered normal and will fully update transmission operation to its optimum shift feel. If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
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• Note: If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard.
Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
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Changing rear window wiper blade The rear wiper arm is designed without a service position. This reduces the risk of damage to the blade in an automatic car wash. To replace the wiper blade:
1. Grab the wiper arm with one hand close to the arm/blade joint and pull it as far away from the glass as possible. Do not use excessive force because it can break the wiper arm at the heel. Hold it there until the next step. 2. Grab the primary structure of the
blade with the other hand close to the arm/blade joint. 3. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm.
4. Attach the new wiper to the wiper arm and press it into place until a click is heard. If you find this procedure too difficult, please see your dealer.
AIR FILTER CHECK
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
When changing the air filter element, use only the air filter element listed. Refer to Motorcraft® Part Numbers in the Capacities and Specifications chapter. For EcoBoost equipped vehicles: When servicing the air cleaner, it is important that no foreign material enter the air induction system. The engine and turbocharger are susceptible to damage from even small particles. Refer to Scheduled Maintenance for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
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Changing the air filter element
1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing.
5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated.
6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing.
ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps.
Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
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ground
• (1) 8 feet (2.4 meters) • (2) Center height of lamp to • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height.
3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other. For Vehicles with Halogen Headlamps:
On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
For Vehicles with HID Headlamps:
There is a distinct cut-off (change from light to dark) in the left portion of the beam pattern. The top edge of this cut-off should be positioned 2 inches (5 centimeters) below the horizontal reference line.
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4. Locate the vertical adjuster on each headlamp. Using a Hex head driver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp.
5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE.
CHANGING A BULB
Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. These are examples of acceptable condensation: • Presence of thin mist (no streaks, drip marks or droplets). • Fine mist covers less than 50% of the lens. These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
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Replacing headlamp bulbs
WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
Note: If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used. 1. Make sure that the headlamp control is in the off position. 2. Open the hood.
3. Remove the bulb cover.
4. Turn the bulb holder counterclockwise and remove it.
5. Disconnect the electrical connector. 6. Reverse the procedure to install the new bulb.
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Replacing HID headlamp bulbs (if equipped) The low beam headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. Replacing front parking lamp/turn signal bulbs 1. Make sure that the headlamp control is in the off position.
2. Open the hood. 3. Reach over the front bolster. 4. Rotate the bulb socket counterclockwise and remove from the lamp assembly. 5. Carefully pull the bulb out of the socket and push in the new bulb. 6. Install the bulb socket into the lamp assembly and rotate clockwise.
Replacing tail/stop/turn/sidemarker/backup lamp bulbs
1. Make sure the headlamp switch is in the off position, then open the liftgate to expose the lamp assembly bolts. 2. Remove the two bolts from the lamp assembly. 3. Carefully remove the lamp assembly away from the vehicle by pulling the assembly straight out to expose the bulb socket.
4. Rotate the bulb socket counterclockwise and remove from lamp assembly. 5. Pull bulb straight out of socket and snap in the new bulb. 6. Install the bulb socket into the lamp assembly and rotate clockwise. 7. Carefully install the tail lamp assembly on the vehicle by securing the lamp assembly with two bolts.
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Replacing high-mount brake lamp bulbs Your vehicle is equipped with an LED center high-mount stop lamp. It is designed to last the life of the vehicle. If replacement is required, see your authorized dealer. Replacing license plate lamp bulbs
1. Make sure the headlamp switch is in the off position. 2. Press the lever and carefully pry the license plate lamp assembly (located above the license plate) from the liftgate. 3. Rotate the bulb socket counterclockwise and remove from lamp assembly.
4. Pull bulb straight out of socket and push in the new bulb. 5. Install the bulb socket into the lamp assembly and rotate clockwise. 6. To install, carefully press the lamp assembly into the liftgate.
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BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
Function
Number of bulbs
Headlamp high/low beam (halogen) * HID (high intensity discharge) headlamp * Front sidemarker lamp Front park/turn signal lamp
Rear turn lamp
Stop/tail/sidemarker lamp
N/A
Trade number
HIR2
D3S
LED
3457NAK (amber) 3757NAK (amber)
3157K LCP or 3157K
N/A
Backup lamp License plate lamp * High-mount brake lamp