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or any repair requiring lines to be disconnected should be done by an experienced repairman.
Refrigerant Recovery And Recycling R-134a air conditioning refrigerant is a hydrofluoro- carbon (HFC) that is endorsed by the Environmental
316 MAINTAINING YOUR VEHICLE Protection Agency and is an ozone-saving product. How- ever, the manufacturer recommends that air conditioning service be performed by authorized dealers or other service facilities using recovery and recycling equipment. NOTE: Use only manufacturer approved A/C system sealers, stop leak products, seal conditioners, compressor oil, or refrigerants. Body Lubrication Locks and all body pivot points, including such items as seat tracks, door hinge pivot points and rollers, liftgate, tailgate, sliding doors and hood hinges, should be lubri- cated periodically with a lithium-based grease, such as MOPAR威 Spray White Lube or equivalent to assure quiet, easy operation and to protect against rust and wear. Prior to the application of any lubricant, the parts concerned should be wiped clean to remove dust and grit; after lubricating excess oil and grease should be removed. Particular attention should also be given to
hood latching components to ensure proper function. When performing other underhood services, the hood latch, release mechanism and safety catch should be cleaned and lubricated. The external lock cylinders should be lubricated twice a year, preferably in the Fall and Spring. Apply a small amount of a high quality lubricant, such as MOPAR威 Lock Cylinder Lubricant or equivalent directly into the lock cylinder. Windshield Wiper Blades Clean the rubber edges of the wiper blades and the windshield periodically with a sponge or soft cloth and a mild, nonabrasive cleaner or use the washer solvent. This will remove accumulations of salt, waxes or road film and help reduce streaking and smearing. Operation of the wipers on dry glass for long periods may cause deterioration of the wiper blades. Always use washer fluid when using the wipers to remove salt or dirt
from a dry windshield. Avoid using the wiper blades to remove frost or ice from the windshield. Make sure that they are not frozen to the glass before turning them on to avoid damaging the blade. Keep the blade rubber out of contact with petroleum products such as engine oil, gasoline, etc. NOTE: Life expectancy of wiper blades varies depend- ing on geographical area and frequency of use. Poor performance of blades may be present with chattering, marks, water lines or wet spots. If any of these conditions are present, clean the wiper blades or replace as neces- sary. Rear Wiper Blade Removal/Installation 1. Lift the pivot cap on the rear wiper arm upward, this will allow the rear wiper blade to be raised off of the liftgate glass.
MAINTAINING YOUR VEHICLE 317
1 — Wiper Arm 2 — Pivot Cap NOTE: The rear wiper arm cannot be raised fully upward unless the pivot cap is raised first. 2. Lift the rear wiper arm upward to raise the wiper blade off of the liftgate glass.
318 MAINTAINING YOUR VEHICLE 3. Grab the bottom of the wiper blade and rotate it forward to unsnap the blade pivot pin from the wiper blade holder.
1 — Wiper Blade 2 — Blade Pivot Pin 3 — Wiper Arm 4 — Wiper Blade Holder
4. Install the wiper blade pivot pin into the wiper blade holder at the end of the wiper arm, and firmly press the wiper blade until it snaps into place. 5. Lower the wiper blade and snap the pivot cap into place. Adding Washer Fluid The windshield washer fluid reservoir is located in the engine compartment, and the fluid level should be checked at regular intervals. Fill the reservoir with wind- shield washer solvent (not engine coolant/ antifreeze). Refer to “Engine Compartment” in “Maintaining Your Vehicle” for further information.
WARNING!
Commercially available windshield washer solvents are flammable. They could ignite and burn you. Care must be exercised when filling or working around the washer solution.
Exhaust System The best protection against carbon monoxide entry into the vehicle body is a properly maintained engine exhaust system. If you notice a change in the sound of the exhaust system; or if the exhaust fumes can be detected inside the vehicle; or when the underside or rear of the vehicle is damaged; have an authorized technician inspect the complete ex- haust system and adjacent body areas for broken, dam- aged, deteriorated, or mispositioned parts. Open seams or loose connections could permit exhaust fumes to seep into the passenger compartment. In addition, inspect the exhaust system each time the vehicle is raised for lubri- cation or oil change. Replace as required.
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WARNING!
• Exhaust gases can injure or kill. They contain carbon monoxide (CO), which is colorless and odorless. Breathing it can make you unconscious and can eventually poison you. To avoid breathing CO, refer to “Safety Tips/Exhaust Gas” in “Things To Know Before Starting Your Vehicle” for further information.
• A hot exhaust system can start a fire if you park over materials that can burn. Such materials might be grass or leaves coming into contact with your exhaust system. Do not park or operate your ve- hicle in areas where your exhaust system can contact anything that can burn.
320 MAINTAINING YOUR VEHICLE
CAUTION!
• The catalytic converter requires the use of un- leaded fuel only. Leaded gasoline will destroy the effectiveness of the catalyst as an emissions con- trol device and may seriously reduce engine per- formance and cause serious damage to the engine. • Damage to the catalytic converter can result if your vehicle is not kept in proper operating condition. In the event of engine malfunction, particularly involving engine misfire or other apparent loss of performance, have your vehicle serviced promptly. Continued operation of your vehicle with a severe malfunction could cause the converter to overheat, resulting in possible damage to the converter and vehicle.
Intentional tampering with emissions control in civil penalties being assessed
Under normal operating conditions, the catalytic con- verter will not require maintenance. However, it is im- portant to keep the engine properly tuned to assure proper catalyst operation and prevent possible catalyst damage. NOTE: systems can result against you. In unusual situations involving grossly malfunctioning engine operation, a scorching odor may suggest severe and abnormal catalyst overheating. If this occurs, stop the vehicle, turn off the engine and allow it to cool. Service, including a tune-up to manufacturer’s specifica- tions, should be obtained immediately.
To minimize the possibility of catalytic converter dam- age: • Do not shut off the engine or interrupt the ignition, when the transmission is in gear and the vehicle is in motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires disconnected or removed, such as when diagnostic testing, or for prolonged periods during very rough idle or malfunctioning operating conditions.
Cooling System
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WARNING!
• When working near the radiator cooling fan, dis- connect the fan motor lead or turn the ignition switch to the OFF position. The fan is temperature controlled and can start at any time the ignition switch is in the ON position.
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you see or hear steam coming from under the hood, do not open the hood until the radiator has had time to cool. Never try to open a cooling system pressure cap when the radiator is hot.
322 MAINTAINING YOUR VEHICLE Coolant Checks Check engine coolant (antifreeze) protection every 12 months (before the onset of freezing weather, where applicable). If the engine coolant (antifreeze) is dirty or rusty in appearance, the system should be drained, flushed and refilled with fresh engine coolant (anti- freeze). Check the front of the A/C condenser for any accumulation of bugs, leaves, etc. If dirty, clean by gently spraying water from a garden hose vertically down the face of the condenser. Cooling System – Drain, Flush, And Refill Refer to the “Maintenance Schedule” for the proper maintenance intervals. If the engine coolant (antifreeze) is dirty or contains a considerable amount of sediment, clean and flush with a reliable cooling system cleaner. Follow with a thorough rinsing to remove all deposits and chemicals. Properly dispose of old engine coolant (antifreeze).
Selection Of Coolant Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information.
CAUTION!
• Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) en- gine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic Additive Technology (OAT) engine cool- ant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) en- gine coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the cooling system in an emergency, it should be replaced with the specified engine coolant (antifreeze) as soon as possible.
(Continued)
CAUTION! (Continued)
• Do not use water alone or alcohol-based engine coolant (antifreeze) products. Do not use addi- tional rust inhibitors or antirust products, as they may not be compatible with the radiator engine coolant and may plug the radiator.
• This vehicle has not been designed for use with (anti- propylene glycol-based engine coolant freeze). Use of propylene glycol-based engine coolant (antifreeze) is not recommended.
Adding Coolant Your vehicle has been built with an improved engine coolant (antifreeze) that allows extended maintenance intervals. This engine coolant (antifreeze) can be used up to ten years or 152,000 miles (247 000 km) before replace- ment. To prevent reducing this extended maintenance period, it is important that you use the same engine coolant (antifreeze) throughout the life of your vehicle.
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Please review these recommendations for using Organic Additive Technology (OAT) engine coolant (antifreeze). When adding engine coolant (antifreeze): • The manufacturerrecommends using MOPAR威 Antifreeze/Coolant 10 Year/152,000 Mile Formula OAT (Organic Additive Technology) or equivalent.
• Mix a minimum solution of 50% OAT engine coolant and distilled water. Use higher concentrations (not to exceed 70%) if temperatures below ⫺34° F (⫺37° C) are anticipated.
• Use only high purity water such as distilled or deion- ized water when mixing the water/engine coolant (antifreeze) solution. The use of lower quality water will reduce the amount of corrosion protection in the engine cooling system.
324 MAINTAINING YOUR VEHICLE Please note that it is the owner’s responsibility to main- tain the proper level of protection against freezing ac- cording to the temperatures occurring in the area where the vehicle is operated. NOTE: Mixing engine coolant (antifreeze) types is not recommended and can result in cooling system damage. Drain, flush, and refill as soon as possible to avoid damage if coolant types are mixed in an emergency. Cooling System Pressure Cap The cap must be fully tightened to prevent loss of engine coolant (antifreeze) and to ensure that engine coolant (antifreeze). The cap should be inspected and cleaned if there is any accumulation of foreign material on the sealing surfaces.
WARNING!
• The warning words “DO NOT OPEN HOT” on the cooling system pressure cap are a safety pre- caution. Never add engine coolant (antifreeze) when the engine is overheated. Do not loosen or remove the cap to cool an overheated engine. Heat causes pressure to build up in the cooling system. To prevent scalding or injury, do not remove the pressure cap while the system is hot or under pressure.
• Do not use a pressure cap other than the one specified for your vehicle. Personal injury or en- gine damage may result.
Disposal Of Used Engine Coolant Used ethylene glycol-based engine coolant (antifreeze) is a regulated substance requiring proper disposal. Check with your local authorities to determine the disposal
rules for your community. To prevent ingestion by ani- mals or children do not store ethylene glycol-based engine coolant (antifreeze) in open containers or allow it to remain in puddles on the ground. If ingested by a child or pet, seek emergency assistance immediately. Clean up any ground spills immediately. Coolant Level The coolant expansion bottle provides a quick visual method for determining that the coolant level is ad- equate. With the engine off and cold, the level of the engine coolant (antifreeze) in the bottle should be be- tween the bottom and top lines marked “COLD FILL RANGE”. As long as the engine operating temperature is satisfac- tory, the coolant bottle need only be checked once a month.
MAINTAINING YOUR VEHICLE 325
When additional engine coolant (antifreeze) is needed to maintain the proper level, it should be added to the coolant bottle. Do not overfill. Points To Remember NOTE: When the vehicle is stopped after a few miles/ kilometers of operation, you may observe vapor coming from the front of the engine compartment. This is nor- mally a result of moisture from rain, snow, or high humidity accumulating on the radiator and being vapor- ized when the thermostat opens, allowing hot engine coolant (antifreeze) to enter the radiator. If an examination of your engine compartment shows no evidence of radiator or hose leaks, the vehicle may be safely driven. The vapor will soon dissipate. • Do not overfill the coolant expansion bottle.326 MAINTAINING YOUR VEHICLE • Check the coolant freeze point in the radiator and in the coolant expansion bottle. If engine coolant (anti- freeze) needs to be added, the contents of the coolant expansion bottle must also be protected against freez- ing.
• If frequent engine coolant (antifreeze) additions are required, the cooling system should be pressure tested for leaks.
• Maintain engine coolant (antifreeze) concentration at 50% OAT engine coolant (antifreeze) (minimum) and distilled water for proper corrosion protection of your engine which contains aluminum components.
• Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
• Keep the front of the radiator clean. If your vehicle is equipped with air conditioning, keep the front of the condenser clean.
If replacement
• Do not change the thermostat for Summer or Winter operation. install ONLY the correct type thermostat. Other designs may result in unsatisfactory engine coolant (antifreeze) per- formance, poor gas mileage, and increased emissions.
is ever necessary,
Brake System In order to assure brake system performance, all brake system components should be inspected periodically. Refer to the “Maintenance Schedule” for the proper maintenance intervals.
WARNING!
Riding the brakes can lead to brake failure and possibly a collision. Driving with your foot resting or riding on the brake pedal can result in abnormally high brake temperatures, excessive lining wear, and possible brake damage. Riding the brakes may also reduce braking capacity in an emergency.
Brake Master Cylinder The fluid level in the master cylinder should be checked when performing under hood services, or immediately if the “Brake Warning Light” is on. Be sure to clean the top of the master cylinder area before removing the cap. If necessary, add fluid to bring the fluid level up to the requirements described on the brake fluid reservoir. Fluid level can be expected to fall as the brake pads wear. The brake fluid level should be checked when the pads are replaced. However, low fluid level may be caused by a leak and a checkup may be needed. If your vehicle is equipped with a manual NOTE: transmission , the brake fluid reservoir supplies fluid to both the brake system and the clutch release system. The two systems are separated in the reservoir, and a leak in one system will not affect the other system. The manual transmission clutch release system should not require fluid replacement during the life of the vehicle. If the
MAINTAINING YOUR VEHICLE 327
brake fluid reservoir is low and the brake system does not indicate any leaks or other problems, it may be a result of a leak in the hydraulic clutch release system. See your local authorized dealer for service. Use only manufacturer’s recommended brake fluid. Re- fer to “Fluids, Lubricants, and Genuine Parts” in “Main- taining Your Vehicle” for further information.WARNING!
• Use only manufacturer’s recommended brake fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information. Using the wrong type of brake fluid can severely damage your brake system and/or impair its performance. The proper type of brake fluid for your vehicle is also identified on the original factory installed hydraulic master cylin- der reservoir.
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328 MAINTAINING YOUR VEHICLE
WARNING! (Continued)
WARNING! (Continued)
• To avoid contamination from foreign matter or moisture, use only new brake fluid or fluid that has been in a tightly closed container. Keep the master cylinder reservoir cap secured at all times. Brake fluid in a open container absorbs moisture from the air resulting in a lower boiling point. This may cause it to boil unexpectedly during hard or prolonged braking, resulting in sudden brake failure. This could result in a collision.
• Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts, causing the brake fluid to catch fire. Brake fluid can also damage painted and vinyl surfaces, care should be taken to avoid its contact with these surfaces.
(Continued)
• Do not allow petroleum-based fluid to contami- nate the brake fluid. Brake seal components could be damaged, causing partial or complete brake failure. This could result in a collision.
CAUTION!
Use of improper brake fluids will affect overall clutch system performance. Improper brake fluids may damage the clutch system resulting in loss of clutch function and the ability to shift the transmis- sion.
Manual Transmission – If Equipped Lubricant Selection Use only the manufacturers recommended transmission fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information. Fluid Level Check Check the fluid level by removing the fill plug. The fluid level should be between the bottom of the fill hole and a point not more than 3/16 in (4.7 mm) below the bottom of the hole. Add fluid, if necessary, to maintain the proper level. Frequency Of Fluid Change Under normal operating conditions, the fluid installed at the factory will give satisfactory lubrication for the life of the vehicle. Fluid changes are not necessary unless lubri- cant has become contaminated with water.
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If contaminated with water, the fluid should beNOTE: changed immediately. Automatic Transmission – If Equipped The automatic transmission and differential assembly are contained within a single housing. The fluid level in the automatic transmission should be checked whenever the vehicle is serviced. Operation with an improper fluid level will greatly reduce the life of the transmission and the fluid. Selection Of Lubricant It is important that the proper lubricant is used in the transmission to assure optimum transmission perfor- mance. Use only manufacturer’s recommended transmis- sion fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further informa- tion. It is important that the transmission fluid be main- tained at the prescribed level using the recommended
330 MAINTAINING YOUR VEHICLE fluid. No chemical flushes should be used in any trans- mission; only the approved lubricant may be used. Special Additives Automatic Transmission Fluid (ATF) is an engineered product and its performance may be impaired by supple- mental additives. Therefore, do not add any fluid addi- tives to the transmission. The only exception to this policy is the use of special dyes to aid in detecting fluid leaks. In addition, avoid using transmission sealers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as the chemicals can damage your transmission compo- nents. Such damage is not covered by the New Vehicle Limited Warranty.
Fluid Level Check The automatic transmission has no dipstick and is dealer serviced only. Fluid And Filter Changes Refer to the “Maintenance Schedule” for the proper maintenance intervals Appearance Care And Protection From Corrosion Protection Of Body And Paint From Corrosion Vehicle body care requirements vary according to geo- graphic locations and usage. Chemicals that make roads passable in snow and ice and those that are sprayed on trees and road surfaces during other seasons, are highly corrosive to the metal in your vehicle. Outside parking, which exposes your vehicle to airborne contaminants, road surfaces on which the vehicle is operated, extreme hot or cold weather and other extreme conditions will have an adverse effect on paint, metal trim, and under- body protection.
The following maintenance recommendations will enable you to obtain maximum benefit from the corrosion resistance built into your vehicle. What Causes Corrosion? Corrosion is the result of deterioration or removal of paint and protective coatings from your vehicle. The most common causes of corrosion are: • Road salt, dirt and moisture accumulation. • Stone and gravel impact. • Insects, tree sap and tar. • Salt in the air near sea coast localities. • Atmospheric fallout/industrial pollutants.
MAINTAINING YOUR VEHICLE 331
Washing • Wash your vehicle regularly. Always wash your ve- hicle in the shade using MOPAR威 Car Wash or a mild car wash soap, and rinse the panels completely with clear water.
• If insects, tar or other similar deposits have accumu- lated on your vehicle, use MOPAR威 Super Kleen Bug and Tar Remover or equivalent to remove.
• Use a high quality cleaner wax, such as MOPAR威 Cleaner Wax or equivalent to remove road film, stains and to protect your paint finish. Take care never to scratch the paint.
• Avoid using abrasive compounds and power buffing that may diminish the gloss or thin out the paint finish.
332 MAINTAINING YOUR VEHICLE
CAUTION!
• Do not use abrasive or strong cleaning materials such as steel wool or scouring powder, which will scratch metal and painted surfaces.
• Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.
Special Care • If you drive on salted or dusty roads or if you drive near the ocean, hose off the undercarriage at least once a month.
• It is important that the drain holes in the lower edges of the doors, rocker panels and trunk be kept clear and open.
• If you detect any stone chips or scratches in the paint, touch them up immediately. The cost of such repairs is considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar cause which destroys the paint and protective coating, have your vehicle repaired as soon as possible. The cost of such repairs is considered the responsibility of the owner.
• If you carry special cargo such as chemicals, fertilizers, de-icer salt, etc., be sure that such materials are well packaged and sealed.
• If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
• Use MOPAR威 Touch Up Paint or equivalent on scratches as soon as possible. Your authorized dealer has touch up paint to match the color of your vehicle.
Wheel And Wheel Trim Care All wheels and wheel trim, especially aluminum and chrome-plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. To remove heavy soil, use MOPAR威 Wheel Cleaner or select a nonabrasive, non-acidic cleaner. Do not use scouring pads, steel wool, a bristle brush or metal polishes. Only MOPAR威 cleaners or equivalent are recommended. Do not use oven cleaner. Avoid automatic car washes that use acidic solutions or harsh brushes that may damage the wheels’ protective finish. Stain Repel Fabric Cleaning Procedure – If Equipped Stain Repel seats may be cleaned in the following man- ner: • Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
MAINTAINING YOUR VEHICLE 333
• For tough stains, apply MOPAR威 Total Clean or a mild soap solution to a clean, damp cloth and remove the stain. Use a fresh, damp towel to remove soap residue. • For grease stains, apply MOPAR威 Multi-Purpose Cleaner or a high quality cleaner, to a clean, damp cloth and remove the stain. Use a fresh, damp towel to remove soap residue.• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care Use MOPAR威 Total Clean or equivalent to clean fabric upholstery and carpeting. Use MOPAR威 Total Clean or equivalent to clean vinyl upholstery. MOPAR威 Total Clean or equivalent is specifically recom- mended for leather upholstery.
334 MAINTAINING YOUR VEHICLE Your leather upholstery can be best preserved by regular cleaning with a damp, soft cloth. Small particles of dirt can act as an abrasive and damage the leather upholstery and should be removed promptly with a damp cloth. Stubborn soils can be removed easily with a soft cloth and MOPAR威 Total Clean or equivalent. Care should be taken to avoid soaking your leather upholstery with any liquid. Please do not use polishes, oils, cleaning fluids, solvents, detergents, or ammonia-based cleaners to clean your leather upholstery. Application of a leather condi- tioner is not required to maintain the original condition.
WARNING!
Do not use volatile solvents for cleaning purposes. Many are potentially flammable, and if used in closed areas, they may cause respiratory harm.
Cleaning Headlights Your vehicle has plastic headlights that are lighter and less susceptible to stone breakage than glass headlights. Plastic is not as scratch resistant as glass and, therefore, different lens cleaning procedures must be followed. To minimize the possibility of scratching the lenses and reducing light output, avoid wiping with a dry cloth. To remove road dirt, wash with a mild soap solution fol- lowed by rinsing. Do not use abrasive cleaning components, solvents, steel wool or other aggressive material to clean the lenses. Glass Surfaces All glass surfaces should be cleaned on a regular basis with MOPAR威 Glass Cleaner or any commercial household-type glass cleaner. Never use an abrasive type cleaner. Use caution when cleaning the inside rear win- dow equipped with electric defrosters or the right rear
quarter window equipped with the radio antenna. Do not use scrapers or other sharp instruments which may scratch the elements. When cleaning the rearview mirror, spray cleaner on the towel or rag that you are using. Do not spray cleaner directly on the mirror. Instrument Panel Cover The instrument panel cover has a low glare surface which minimizes reflections on the windshield. Do not use protectants or other products which may cause undesir- able reflections. Use soap and warm water to restore the low glare surface.
MAINTAINING YOUR VEHICLE 335
Instrument Panel Bezels
CAUTION!
When installing hanging air fresheners in your ve- hicle, read the installation instructions carefully. Some air fresheners will damage the finish of painted or decorated parts if allowed to directly contact any surface.
Cleaning Plastic Instrument Cluster Lenses The lenses in front of the instruments in this vehicle are molded in clear plastic. When cleaning the lenses, care must be taken to avoid scratching the plastic. 1. Clean with a wet, soft rag. A mild soap solution may be used, but do not use high alcohol content or abrasive cleaners. If soap is used, wipe clean with a clean, damp rag. 2. Dry with a soft cloth.
336 MAINTAINING YOUR VEHICLE Seat Belt Maintenance Do not bleach, dye or clean the seat belts with chemical solvents or abrasive cleaners. This will weaken the fabric. Sun damage can also weaken the fabric. If the seat belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the seat belts from the car to wash them. Dry with a soft cloth. Replace the seat belts if they appear frayed or worn or if the buckles do not work properly. Convertible Top Care – If Equipped NOTE: Lubricate the top rails with Berulub FR 43 every 2000 cycles or if scratching noises due to dust are present.
CAUTION!
Failure to follow these cautions may cause interior water damage, stains or mildew on the top material:
(Continued)
CAUTION! (Continued)
• Avoid high-pressure car washes, as they can dam- age the top material. Also, increased water pres- sure may force past the weather strips.
• Remove any standing water from the top and dry the surface before opening it. Operating the top, opening a door or lowering a window while the top is wet may allow water to drip into the vehicles interior.
• Use care when washing the vehicle, water pressure directed at the weather strip seals may cause water to leak into the vehicles interior.
Immediate removal of any contaminant is recommended. Regular washing of the top will enhance its life and appearance, and make successive cleanings easier. Do not subject the top to excessive heat. Frequently vacuum the top and storage compartment.
Washing Hand washing is highly recommended. Automatic car washing equipment can damage the top material. If you must use an automatic car wash, soft cloth systems are preferred.
CAUTION!
Avoid high-pressure car washes, as they can damage the top material. Also, increased water pressure may force water past the weather strips.
General Cleaning Careful vacuuming of the top before washing is helpful in removing dust and other foreign particles. Wash in partial shade instead of direct sun. Wet the entire vehicle before washing the top. The top should be washed with a soft, natural bristle scrub brush, and a mild soap solution such as liquid dishwashing soap. Do not use detergent.
MAINTAINING YOUR VEHICLE 337
CAUTION!
Never use an abrasive type cleaner or bleaches. Cleaners should not contain silicones, organic sol- vents, petroleum distillates, or plasticizers. Always wait until the top is thoroughly dry before lowering it into the storage area.
Scrub in all directions, covering an area of about two square feet at a time. Avoid heavy scrubbing. Rinse the entire vehicle with water to remove all soap and dirt from the top fabric and to prevent streaking on painted and chrome surfaces. Allow the top to dry before lowering. Vacuuming the top with a wet/dry shop vacuum will decrease the top’s drying time, ensure removal of all dirt, and delete streaks in the material. Multiple cleanings may be necessary to remove stubborn stains. If stains persist, contact your local authorized dealer for further suggestions.
338 MAINTAINING YOUR VEHICLE FUSES Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver’s side under the instrument panel.
Fuse Panel
Cavity
Vehicle Fuse
Number
F12
F32
F53
F38
F36
F43
Mini Fuse
7.5 Amp Brown 5 Amp
Tan
5 Amp
Tan
20 Amp Yellow 10 Amp
Red
20 Amp Yellow
Description
Right Low Beam
Front and Rear Ceiling Lights Trunk and Door Courtesy Lights Instrument Panel Node Central Door Lock- ing Diagnostic Socket, Car Radio, Climate Control System Bi-Directional Washer
Cavity
Vehicle Fuse
Number
F48
F13
F50
F51
10
Mini Fuse
20 Amp Yellow 7.5 Amp Brown 7.5 Amp Brown 5 Amp
Tan
Description
Cavity
Passenger Power Window Left Low Beam, Headlamp Leveling Airbag
Car Radio Switch, Climate Control System, Stop Light, Clutch
11
12
13
14
MAINTAINING YOUR VEHICLE 339
Vehicle Fuse
Number
F37
F49
F31
F47
Mini Fuse
5 Amp
Tan
5 Amp
Tan
5 Amp
Tan
20 Amp Yellow
Description
Stop Light Switch, Instrument Panel Node Exterior Mirror, GPS, Electric Mir- ror, Parking Sensor Ignition, Climate Control Driver Power Win- dow
340 MAINTAINING YOUR VEHICLE Underhood Fuses The Front Distribution Unit is located on the right side of the engine compartment, next to the battery. To access the fuses, press the release tabs and remove the cover.
Front Distribution Unit
The ID number of the electrical component correspond- ing to each fuse can be found on the back of the cover.
Cavity Maxi Fuse Mini Fuse
F01
F02
F03
F04
F05
F06
F06
F07
60 Amp
Blue
20 Amp Yellow 20 Amp Yellow 40 Amp Orange 70 Amp
Tan
20 Amp Yellow 30 Amp Green 40 Amp Orange
Description Body Controller
Audio Amplifier
Ignition Switch
Anti-Lock Brake Pump Electric Power Steering Radiator Fan - Single Speed Radiator Fan - Low Speed Radiator Fan - High Speed
Cavity Maxi Fuse Mini Fuse
Description
F08
F09
F10
F11
F11
F14
F15
F16
30 Amp Green
Blower Motor
Powertrain
Horn
Powertrain
10 Amp
Red
10 Amp
Red
15 Amp
Blue
10 Amp
Powertrain (Multi- air – If Equipped) 5 Amp Tan High beam (Shut-
Red
ter) Cigar Lighter
Transmission
15 Amp
Blue
7.5 Amp Brown
MAINTAINING YOUR VEHICLE 341
F17
Cavity Maxi Fuse Mini Fuse 25 Amp White 15 Amp
F17
Blue
Description
Powertrain (Multi- air – If Equipped) Powertrain
F18
F18
F19
F20
F21
F23
15 Amp
Blue
Powertrain
5 Amp Tan Powertrain (Multi- air – If Equipped) Air Conditioning
7.5 Amp Brown 15 Amp
Blue
15 Amp
Blue
20 Amp Yellow
Heated Seats – If Equipped Fuel Pump
Anti-Lock Brake Valves
342 MAINTAINING YOUR VEHICLE
F24
Cavity Maxi Fuse Mini Fuse 7.5 Amp Brown 15 Amp
F30
Blue
30 Amp Green
10 Amp
Red
15 Amp
Blue
F82
F84
F85
F87
F90Description Stability Control System Fog Lamps
Sunroof/ Convertible Top Transmission
Rear Defroster, Heated Mirrors
5 Amp Tan Lights 5 Amp Tan Heated Mirrors
VEHICLE STORAGE If you are leaving your vehicle dormant for more than 21 days, you may want to take these steps to protect your battery. • Disconnect the negative cable from the battery. • Anytime you store your vehicle, or keep it out of service (i.e., vacation) for two weeks or more, run the air conditioning system at idle for about five minutes in the fresh air and high blower setting. This will ensure adequate system lubrication to minimize the possibility of compressor damage when the system is started again.
REPLACEMENT BULBS Interior Lights Bulb Type Overhead Lamp . . . . . . . . . . . . . . . . . . . . . . . . C5W Courtesy Lamp . . . . . . . . . . . . . . . . . . . . . . . . W5W Exterior Lights Bulb Type Front Low and High Beam Headlamp. . . . . . . . . HIR2
Front Parking/Daytime Running Lamps. . . . . W21/5W Front Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . H11
Front Side Marker Lamps . . . . . . . . . . . . . . . . . W3W Front Turn Signal Lamps . . . . . . . . . . . . . . . . WY21W Side Direction Lamps . . . . . . . . . . . . . . . . . . . . W5W Rear Turn Signal Lamps . . . . . . . . . . . . . . . . . PY21W Rear Side Marker Lamps. . . . . . . . . . . . . . . . . . W3W Rear Tail and Stop Lamps . . . . . . . . . . . . . . P21W/5W Rear Backup Lamps . . . . . . . . . . . . . . . . . . . . W16W Center High Mounted Stop Lamp . . . . . . . . . . . W5W License Plate Lamps. . . . . . . . . . . . . . . . . . . . . . LED (See Authorized Dealer)MAINTAINING YOUR VEHICLE 343
NOTE: Numbers refer to commercial bulb types that can be purchased from your authorized dealer. If a bulb needs to be replaced, visit your authorized dealer or refer to the applicable Service Manual. BULB REPLACEMENT Headlamps 1. Remove the plastic cap from the back of the headlamp housing. 2. Rotate the bulb counter-clockwise. 3. Remove the bulb and replace as needed. 4. Install the bulb and rotate clockwise to lock in place. 5. Reinstall the plastic cap.344 MAINTAINING YOUR VEHICLE Front Turn Signal, Parking And Daytime Running Lamps 1. Turn the steering wheel completely to the left or right. 2. Open the wheel housing access door.
3. Remove the plastic cap from the back of the lamp housing. 4. Rotate bulb/socket counter-clockwise. 5. Remove the bulb and replace as needed. 6. Install the bulb into socket, and rotate bulb/socket clockwise into lamp locking it in place. 7. Reinstall the plastic cap. Front Fog Lamps To replace the front fog lights, see your authorized dealer.
MAINTAINING YOUR VEHICLE 345
Rear Tail, Stop, Backup And Turn Signal Lamps 1. Open the liftgate. 2. Remove the two screws and remove the tail lamp assembly.
Front/Rear Side Marker Lamps 1. Remove portion of the wheel liner to allow hand access to side marker lamp. 2. Rotate the bulb socket counterclockwise, and remove the bulb and socket assembly from the housing. 3. Pull the bulb from the socket and insert the replace- ment bulb. 4. Install the bulb and socket assembly into the housing, and rotate the socket clockwise to lock it in place. 5. Reinstall the wheel liner
346 MAINTAINING YOUR VEHICLE 3. Unsnap backplate and separate from the lamp hous- ing. 4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter-clockwise. 5. Remove the backup lamp bulb by pulling straight out. 6. Replace lamps as required and reinstall lamp. Center High Mounted Stop Lamp (CHMSL) 1. Remove the two guard caps and the two fastening screws.
2. Remove the center high mounted stop lamp assembly. 3. Disconnect the electric connector. 4. Press the retaining device and open the bulb holder. 5. Remove the snap-fitted bulb to be replaced and re- place it. 6. Close the back cap locking it properly. 7. Reinstall the two fastening screws and reinstall the guard caps.
FLUID CAPACITIES
Fuel (Approximate) Engine Oil with Filter 1.4 Liter Engine Cooling System 1.4 Liter Engine (MOPAR威 Antifreeze/Engine Coolant 10 Year/152,000 Mile Formula or equivalent) — with Manual Transmission 1.4 Liter Engine (MOPAR威 Antifreeze/Engine Coolant 10 Year/152,000 Mile Formula or equivalent) — with Auto- matic Transmission
MAINTAINING YOUR VEHICLE 347
U.S.
10.5 Gallons
4 Quarts
4.6 Quarts
Metric 40 Liters
4 Liters
4.4 Liters
5.8 Quarts
5.5 Liters
348 MAINTAINING YOUR VEHICLE FLUIDS, LUBRICANTS, AND GENUINE PARTS Engine Component Engine Coolant
Engine Oil
Engine Oil Filter Spark Plugs Fuel Selection
Fluid, Lubricant, or Genuine Part MOPAR威 Antifreeze/Coolant 10 Year/152,000 Mile Formula OAT (Or- ganic Additive Technology) or equivalent meeting the requirements of Chrysler Material Standard MS-12106. Use API Certified SAE 5W-30 Engine Oil, meeting the requirements of Chrysler Material Standard MS-6395. Refer to your engine oil filler cap for correct SAE grade. MOPAR威 Engine Oil Filter or equivalent. DCPR7E-N-10 (Gap 0.040 in [1.02 mm]) 87 Octane Acceptable — 91 Octane Recommended
MAINTAINING YOUR VEHICLE 349
Chassis Component Manual Transmission – If Equipped MOPAR威 C635 DDCT/MTX Transmission Fluid Automatic Transmission – If Equipped Brake Master Cylinder
MOPAR威 AW-1 Transmission Fluid
Fluid, Lubricant, or Genuine Part
MOPAR威 DOT 3, SAE J1703 should be used. If DOT 3, SAE J1703 brake fluid is not available, then DOT 4 is acceptable. Use only recommended brake fluids or equivalent.
MAINTENANCE SCHEDULES
CONTENTS
䡵 Maintenance Schedule . . . . . . . . . . . . . . . . . . 352
▫ Required Maintenance Intervals . . . . . . . . . . 353
M
352 MAINTENANCE SCHEDULES MAINTENANCE SCHEDULE The Scheduled Maintenance services listed in this manual must be done at the times or mileages specified to protect your vehicle warranty and ensure the best vehicle performance and reliability. More frequent main- tenance may be needed for vehicles in severe operating conditions, such as dusty areas and very short trip driving. Inspection and service should also be done anytime a malfunction is suspected. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions the oil change indicator message will illuminate, this means that service is required for your vehicle. Have your vehicle serviced as soon as possible, within the next 500 miles (805 km).
NOTE: • The oil change indicator message will not monitor the time since the last oil change. Change your vehicles oil if it has been 6 months since your last oil change even if the oil change indicator message is NOT illumi- nated.
• Change your engine oil more often if you drive your
vehicle off-road for an extended period of time.
• Under no circumstances should oil change intervals exceed 8,000 miles (13,000 km) or 6 months, whichever comes first.
Your authorized dealer will reset the oil change indicator message after completing the scheduled oil change. If a scheduled oil change is performed by someone other than your authorized dealer, the message can be reset by refer- ring to the steps described under “Electronic Vehicle Infor- mation Center (EVIC)/Change Engine Oil” in “Under- standing Your Instrument Panel” for further information.
At Each Stop For Fuel • Check the engine oil level about five minutes after a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add oil only when the level is at or below the ADD or MIN mark.
• Check the windshield washer solvent and add if
required.
Once A Month • Check tire pressure and look for unusual wear or
damage.
• Inspect the battery and clean and tighten the terminals
as required.
• Check the fluid levels of the engine coolant reservoir
and brake master cylinder, and add as needed.
MAINTENANCE SCHEDULES 353
• Check all lights and other electrical items for correctoperation.
At Each Oil Change • Change the engine oil filter. • Inspect the brake hoses and lines. CAUTION!
Failure to perform the required maintenance items may result in damage to the vehicle. Required Maintenance Intervals Refer to the Maintenance Schedules on the following pages for the required maintenance intervals.
M
354 MAINTENANCE SCHEDULES 8,000 Miles (13,000 km) or 6 Months Maintenance Service Schedule Included in the Maintenance Program ❏ Change the engine oil and engine oil fil- ❏ Rotate the tires, rotate at the first sign of
ter. irregular wear, even if it occurs before 8,000 miles (13 000 km).
16,000 Miles (26,000 km) or 12 Months Maintenance Service Schedule Included in the Maintenance Program ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the en- ❏ Inspect exhaust system. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
16,000 miles (26 000 km). gine air cleaner filter; replace if necessary.
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
24,000 Miles (39,000 km) or 18 Months Maintenance Service Schedule Included in the Maintenance Program ❏ Change the engine oil and engine oil fil- ❏ Rotate the tires, rotate at the first sign of
ter. irregular wear, even if it occurs before 24,000 miles (39 000 km).
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
MAINTENANCE SCHEDULES 355
M
356 MAINTENANCE SCHEDULES 32,000 Miles (52,000 km) or 24 Months Maintenance Service Schedule Included in the Maintenance Program ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before 32,000 miles (52 000 km). ❏ Inspect exhaust system. ❏ Replace the spark plugs. ❏ Replace the engine air cleaner filter. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Check and adjust hand brake. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for damage, wear, improper looseness or end play; re- place if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
40,000 Miles (65,000 km) or 30 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 40,000 miles (65 000 km).
MAINTENANCE SCHEDULES 357
48,000 miles (78 000 km). engine air cleaner filter; replace if necessary.
48,000 Miles (78,000 km) or 36 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the ❏ Inspect exhaust system. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
M
358 MAINTENANCE SCHEDULES 56,000 Miles (91,000 km) or 42 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 56,000 miles (91 000 km).
64,000 miles (104 000 km).
64,000 Miles (104,000 km) or 48 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ Inspect exhaust system. ❏ Replace the spark plugs. ❏ Replace the engine air cleaner filter. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Check and adjust hand brake. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
72,000 Miles (117,000 km) or 54 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 72,000 miles (117 000 km).
MAINTENANCE SCHEDULES 359
80,000 miles (130 000 km). engine air cleaner filter; replace if necessary.
80,000 Miles (130,000 km) or 60 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the ❏ Inspect exhaust system. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
M
360 MAINTENANCE SCHEDULES 88,000 Miles (143,000 km) or 66 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 88,000 miles (143 000 km).
96,000 miles (156 000 km).
96,000 Miles (156,000 km) or 72 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ Inspect exhaust system. ❏ Replace the spark plugs. ❏ Inspect and replace PCV valve if necessary. ❏ Replace the engine air cleaner filter. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Check and adjust hand brake. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
104,000 Miles (169,000 km) or 78 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 104,000 miles (169 000 km).
MAINTENANCE SCHEDULES 361
112,000 miles (182 000 km). engine air cleaner filter; replace if necessary.
112,000 Miles (182,000 km) or 84 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the ❏ Inspect exhaust system. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
M
362 MAINTENANCE SCHEDULES 120,000 Miles (195,000 km) or 90 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 120,000 miles (195 000 km).
128,000 miles (208 000 km).
128,000 Miles (208,000 km) or 96 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ Inspect exhaust system. ❏ Replace the spark plugs. ❏ Replace the engine air cleaner filter. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Check and adjust hand brake. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
136,000 Miles (221,000 km) or 102 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 136,000 miles (221 000 km).
MAINTENANCE SCHEDULES 363
144,000 miles (234 000 km). engine air cleaner filter; replace if necessary.
144,000 Miles (234,000 km) or 108 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before ❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the ❏ Inspect exhaust system. ❏ Replace cabin filter. ❏ Clean and lube sun roof tracks. ❏ Inspect brake linings. ❏ Inspect CV joints. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
M
364 MAINTENANCE SCHEDULES 152,000 Miles (247,000 km) or 114 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil ❏ Rotate the tires, rotate at the first sign of
filter. irregular wear, even if it occurs before 152,000 miles (247 000 km).
❏ Flush and replace engine coolant. ❏ Replace the timing belt.
Odometer Reading Repair Order # Signature, Authorized Service Center
Date Dealer Code
WARNING!
• You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
• Failure to properly inspect and maintain your vehicle could result in a component malfunction and affect vehicle handling and performance. This could cause an accident.
MAINTENANCE SCHEDULES 365
IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
▫ Prepare For The Appointment . . . . . . . . . . . 369
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 369
▫ Be Reasonable With Requests . . . . . . . . . . . . 369
. . . . . . . . . . . . . . . . . 369
. . . . . . . . . . . . . . . . . 370䡵 If You Need Assistance ▫ Fiat Customer Center ▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 370
▫ Service Contract
. . . . . . . . . . . . . . . . . . . . . 371
䡵 Warranty Information . . . . . . . . . . . . . . . . . . 372
. . . . . . . . . . . . . . . . 372
䡵 Reporting Safety Defects▫ In The 50 United States And
Washington, D.C.
. . . . . . . . . . . . . . . . . . . . 372
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 373
. . . . . . . . . . . . . . . . 373䡵 Publication Order Forms
368 IF YOU NEED CONSUMER ASSISTANCE 䡵 Department Of Transportation Uniform Tire
Quality Grades . . . . . . . . . . . . . . . . . . . . . . . . 374
▫ Treadwear . . . . . . . . . . . . . . . . . . . . . . . . . 374▫ Traction Grades . . . . . . . . . . . . . . . . . . . . . 375
▫ Temperature Grades . . . . . . . . . . . . . . . . . . 375SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE Prepare For The Appointment If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem. Prepare A List Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know. Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with
IF YOU NEED CONSUMER ASSISTANCE 369
the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment. IF YOU NEED ASSISTANCE The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized dealer. We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and are most concerned that you get prompt and high quality service. The manufacturer’s authorized dealers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner.370 IF YOU NEED CONSUMER ASSISTANCE This is why you should always talk to an authorized dealer’s service manager first. Most matters can be re- solved with this process. • If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealer- ship. They want to know if you need assistance.
• If an authorized dealership is unable to resolve the concern, you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer cen- ter should include the following information: • Owner’s name and address • Owner’s telephone number (home and office) • Authorized dealership name • Vehicle Identification Number (VIN) • Vehicle delivery date and mileage
FIAT Customer Center P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (888) 242–6342
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY) To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommuni- cation Devices for the Deaf) equipment at its customer center. Any hearing or speech impaired customer, who has access to a TDD or a conventional teletypewriter (TTY) in the United States, can communicate with the manufacturer by dialing 1–800–380–CHRY. Canadian residents with hearing difficulties that require assistance can use the special needs relay service offered by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with a Bell Relay Service operator.Service Contract You may have purchased a service contract for a vehicle to help protect you from the high cost of unexpected repairs after the manufacturer’s New Vehicle Limited Warranty expires. The manufacturer stands behind only the manufacturer’s service contracts. If you purchased a manufacturer’s service contract, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufacturer’s Service Contract National Customer Hotline at 1-800-521-9922 (Canadian residents, call (800) 465–2001 English / (800) 387–9983 French). The manufacturer will not stand behind any service contract that is not the manufacturer’s service contract. It
IF YOU NEED CONSUMER ASSISTANCE 371
is not responsible for any service contract other than the manufacturer’s service contract. If you purchased a ser- vice contract that is not a manufacturer’s service contract, and you require service after the manufacturer’s New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents. We appreciate that you have made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to assure that you are absolutely delighted with the ownership experience. You’ll be pleased with their
