Download PDF Manual

manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.


GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


Chevrolet Impala Owner Manual - 2011


Black plate (17,1)


Customer Information


13-17


OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.


Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.


Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS‐210/220/310. Operation is subject to the following two conditions: 1. The device may not cause


interference.


2. The device must accept any


interference received, including interference that may cause undesired operation of the device.


Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.


Chevrolet Impala Owner Manual - 2011


Black plate (18,1)


13-18


Customer Information


2 NOTES


Chevrolet Impala Owner Manual - 2011


Black plate (1,1)


Accessories and


Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical


Equipment . . . . . . . . . . . . . . . . . . . 9-48


Adjustments


Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-15
Air Filter, Passenger


Compartment


. . . . . . . . . . . . . . . . . 8-5
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag System


Check . . . . . . . . . . . . . . . . . . . . . . . .3-41
How Does an Airbag


Restrain? . . . . . . . . . . . . . . . . . . .3-32


Passenger Sensing


System . . . . . . . . . . . . . . . . . . . . . .3-34


What Makes an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . .3-31


Airbag System (cont.)


What Will You See After


an Airbag Inflates? . . . . . . . . . .3-32


When Should an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . .3-30
Where Are the Airbags? . . . . . .3-28


Airbags


Adding Equipment to the


Vehicle . . . . . . . . . . . . . . . . . . . . . .3-40
Passenger Status Indicator . . .5-16
Readiness Light . . . . . . . . . . . . . .5-15
Servicing Airbag-Equipped


Vehicles . . . . . . . . . . . . . . . . . . . . .3-40
System Check . . . . . . . . . . . . . . . .3-26


Alarm System


Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-11
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna


Satellite Radio . . . . . . . . . . . . . . . .7-15


Anti-Theft


Alarm System . . . . . . . . . . . . . . . . 2-11
Alarm System Messages . . . . .5-36


INDEX


i-1


Antilock Brake


System (ABS) . . . . . . . . . . . . . . . . 9-28
Warning Light . . . . . . . . . . . . . . . . .5-21


Appearance Care


Exterior . . . . . . . . . . . . . . . . . . . . . 10-81
Interior . . . . . . . . . . . . . . . . . . . . . . 10-85
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Assistance Program,


Roadside . . . . . . . . . . . . . . . . . . . . . 13-6
Audio Players . . . . . . . . . . . . . . . . . 7-15
CD . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15


Audio System


Backglass Antenna . . . . . . . . . . .7-14
Radio Reception . . . . . . . . . . . . . .7-13
Theft-Deterrent Feature . . . . . . . . 7-2


Automatic


Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-25
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Shift Lock Control


Function Check . . . . . . . . . . . 10-30
Auxiliary Devices . . . . . . . . . . . . . . 7-21


Chevrolet Impala Owner Manual - 2011


Black plate (2,1)


i-2


INDEX


Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29
Jump Starting . . . . . . . . . . . . . . . 10-75
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and Charging


Messages . . . . . . . . . . . . . . . . . . .5-30
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-21
Brake System Warning Light . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-28
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . . . . . . .9-29
System Messages . . . . . . . . . . . .5-31
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-17
Bulb Replacement . . . . . . . . . . . . 10-37
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-33
Headlamp Aiming . . . . . . . . . . . 10-32
Headlamps . . . . . . . . . . . . . . . . . 10-33


Bulb Replacement (cont.) Headlamps, Front Turn


Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . 10-33
License Plate Lamps . . . . . . . 10-36
Taillamps, Turn Signal,


Sidemarker, Stoplamps, and Backup Lamps . . . . . . . . 10-35
Buying New Tires . . . . . . . . . . . . . 10-58


Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California


Fuel Requirements . . . . . . . . . . .9-36
Perchlorate Materials


Requirements . . . . . . . . . . . . . . .10-3
Warning . . . . . . . . . . . . . . . . . . . . . .10-3
Canadian Vehicle Owners . . . . . . . . iii Capacities and


Specifications . . . . . . . . . . . . . . . . 12-2


Carbon Monoxide


Engine Exhaust . . . . . . . . . . . . . . .9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Winter Driving . . . . . . . . . . . . . . . . . 9-9


Cautions, Danger, and


Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-15
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-64
Charging


System Light


. . . . . . . . . . . . . . . . .5-17


Check


Engine Light . . . . . . . . . . . . . . . . . .5-17
Ignition


Transmission Lock . . . . . . . . 10-30


Child Restraints


Infants and Young


Children . . . . . . . . . . . . . . . . . . . . .3-45


Lower Anchors and


Tethers for Children . . . . . . . . .3-51
Older Children . . . . . . . . . . . . . . . .3-42
Securing . . . . . . . . . . . . . . . . 3-57, 3-59
Systems . . . . . . . . . . . . . . . . . . . . . .3-47
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-38
Cleaning


Exterior Care . . . . . . . . . . . . . . . 10-81
Interior Care . . . . . . . . . . . . . . . . 10-85


Chevrolet Impala Owner Manual - 2011


Black plate (3,1)


INDEX


i-3


Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-10
Compact Spare Tire . . . . . . . . . . 10-74
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-2
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant


Engine . . . . . . . . . . . . . . . . . . . . . . 10-17
Engine Temperature


Gauge . . . . . . . . . . . . . . . . . . . . . .5-13


Engine Temperature


Warning Light . . . . . . . . . . . . . . .5-23
Cooling System . . . . . . . . . . . . . . . 10-16
Engine Messages . . . . . . . . . . . .5-32
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation


Program . . . . . . . . . . . . . . . . . . . . . . 13-9
Cruise Control . . . . . . . . . . . . . . . . . 9-32
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-25
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1


Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . .13-3
Text Telephone (TTY)


Users . . . . . . . . . . . . . . . . . . . . . . .13-4


Customer Information Service Publications


Door


Ajar Messages . . . . . . . . . . . . . . .5-31
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8


Driver Information


Ordering Information . . . . . . 13-13


Center (DIC) . . . . . . . . . . . . . . . . . 5-26


Customer Satisfaction


Driving


Procedure . . . . . . . . . . . . . . . . . . . . 13-1


Characteristics and


Damage Repair, Collision . . . . . 13-10
Danger, Warnings, and


Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv . . . . . . . 13-16


Data Recorders, Event Daytime Running


Lamps/Automatic Headlamp System . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Entry Lighting . . . . . . . . . 6-7
Delayed Exit Lighting . . . . . . . . . . . 6-7
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-21
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6


Towing Tips . . . . . . . . . . . . . . . . .9-42
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . .9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9


Driving for Better Fuel


Economy . . . . . . . . . . . . . . . . . . . . . 1-20


Chevrolet Impala Owner Manual - 2011


Black plate (4,1)


i-4


INDEX


E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-38
Electrical Equipment,


Add-On . . . . . . . . . . . . . . . . . . . . . . 9-48


Electrical System


Engine Compartment


Fuse Block . . . . . . . . . . . . . . . . 10-38


Fuses and Circuit


Breakers . . . . . . . . . . . . . . . . . . 10-38


Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . 10-41
Overload . . . . . . . . . . . . . . . . . . . 10-37
Electronic Stability Control . . . . . 9-31
Electronic Stability Control


Indicator Light . . . . . . . . . . . . . . . . 5-21


Engine


Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine


Soon Light . . . . . . . . . . . . . . . . . .5-17
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Temperature


Gauge . . . . . . . . . . . . . . . . . . . . . .5-13


Engine (cont.)


Coolant Temperature


Warning Light . . . . . . . . . . . . . . .5-23
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . .5-32
Drive Belt Routing . . . . . . . . . . . .12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . .9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . .9-20
Overheated Protection


Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . .5-33
Pressure Light . . . . . . . . . . . . . . . .5-24
Running While Parked . . . . . . . .9-25
Starting . . . . . . . . . . . . . . . . . . . . . . .9-19


Engine Oil


Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . .5-33
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-47
Event Data Recorders . . . . . . . . 13-16
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-1


Filter,


Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-66
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-89
Fluid


Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25


Fog Lamps


Bulb Replacement . . . . . . . . . . . . . 6-5


Front Fog Lamps


Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-25


Front Seats


Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7


Chevrolet Impala Owner Manual - 2011


Black plate (5,1)


INDEX


i-5


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Additives . . . . . . . . . . . . . . . . . . . . .9-37
E85 (85% Ethanol) . . . . . . . . . . .9-38
Filling a Portable Fuel


Container . . . . . . . . . . . . . . . . . . .9-41
Filling the Tank . . . . . . . . . . . . . . .9-39
Fuels in Foreign Countries . . . .9-36
Gasoline Specifications . . . . . . .9-36
Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-12
Recommended . . . . . . . . . . . . . . .9-35
Requirements, California . . . . .9-36
System Messages . . . . . . . . . . . .5-34


Fuel Economy


Driving . . . . . . . . . . . . . . . . . . . . . . . .1-20


Fuses


Engine Compartment


Fuse Block . . . . . . . . . . . . . . . . 10-38


Fuses and Circuit


Breakers . . . . . . . . . . . . . . . . . . 10-38


Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . 10-41


Garage Door Opener . . . . . . . . . . 5-45
Programming . . . . . . . . . . . . . . . . .5-45


Gasoline


Specifications . . . . . . . . . . . . . . . . .9-36


Gauges


Engine Coolant


Temperature . . . . . . . . . . . . . . . .5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Odometer . . . . . . . . . . . . . . . . . . . . .5-12
Speedometer . . . . . . . . . . . . . . . . .5-12
Tachometer . . . . . . . . . . . . . . . . . . .5-12
Warning Lights and


Indicators . . . . . . . . . . . . . . . . . . .5-10


General Information


Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-41
Vehicle Care . . . . . . . . . . . . . . . . . .10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement


Program . . . . . . . . . . . . . . . . . . . . . . 13-6


Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps


Aiming . . . . . . . . . . . . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running


Lamps/Automatic Headlamp System . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn


Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . 10-33
High-Beam On Light . . . . . . . . . .5-25
High/Low Beam Changer . . . . . . 6-3
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater


Engine . . . . . . . . . . . . . . . . . . . . . . . .9-20
Heating and Air Conditioning . . . 8-1


Chevrolet Impala Owner Manual - 2011


Black plate (6,1)


i-6


INDEX


High-Beam On Light . . . . . . . . . . . 5-25
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts


Properly . . . . . . . . . . . . . . . . . . . . . . 3-14


Ignition Positions . . . . . . . . . . . . . . 9-17
Ignition Transmission Lock


Check . . . . . . . . . . . . . . . . . . . . . . . 10-30
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Infants and Young Children,


Restraints . . . . . . . . . . . . . . . . . . . . 3-45
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii


Key and Lock Messages . . . . . . . 5-34
Keyless Entry


Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2


Labeling, Tire Sidewall . . . . . . . . 10-43
Lamp Messages . . . . . . . . . . . . . . . 5-34
Lamps


Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-36
Malfunction Indicator . . . . . . . . .5-17
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-23
Lap-Shoulder Belt . . . . . . . . . . . . . 3-19
LATCH System


Replacing Parts After a


Jump Starting . . . . . . . . . . . . . . . . . 10-75


Crash . . . . . . . . . . . . . . . . . . . . . . .3-56


LATCH, Lower Anchors and


Tethers for Children . . . . . . . . . . 3-51
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting


Delayed Entry . . . . . . . . . . . . . . . . . 6-7
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-7


Lights


Airbag Readiness . . . . . . . . . . . . .5-15
Antilock Brake System


(ABS) Warning . . . . . . . . . . . . . .5-21
Brake System Warning . . . . . . .5-20
Charging System . . . . . . . . . . . . .5-17
Cruise Control . . . . . . . . . . . . . . . .5-25
Engine Coolant


Temperature Warning . . . . . . .5-23
Engine Oil Pressure . . . . . . . . . .5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamps . . . . . . . . . . . . .5-25
High-Beam On . . . . . . . . . . . . . . . .5-25


Chevrolet Impala Owner Manual - 2011


Black plate (7,1)


Lights (cont.)


High/Low Beam Changer . . . . . . 6-3
Safety Belt Reminders . . . . . . . .5-14
Security . . . . . . . . . . . . . . . . . . . . . .5-25
Tire Pressure . . . . . . . . . . . . . . . . .5-23
Traction Control System


(TCS) Warning . . . . . . . . . . . . . .5-22


Locks


Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Lower Anchors and


Tethers for Children (LATCH System) . . . . . . . . . . . . . 3-51
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4


Maintenance


Records . . . . . . . . . . . . . . . . . . . . . . 11-9


Maintenance Schedule


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . . . 11-6
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-17
Messages


Airbag System . . . . . . . . . . . . . . . .5-36
Anti-Theft Alarm System . . . . . .5-36
Battery Voltage and


Charging . . . . . . . . . . . . . . . . . . . .5-30
Brake System . . . . . . . . . . . . . . . .5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-31
Engine Cooling System . . . . . . .5-32
Engine Oil . . . . . . . . . . . . . . . . . . . .5-33
Engine Power . . . . . . . . . . . . . . . .5-33
Fuel System . . . . . . . . . . . . . . . . . .5-34
Key and Lock . . . . . . . . . . . . . . . . .5-34
Lamp . . . . . . . . . . . . . . . . . . . . . . . . .5-34


INDEX


i-7


Messages (cont.)


Ride Control System . . . . . . . . . .5-35
Service Vehicle . . . . . . . . . . . . . . .5-36
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-37
Transmission . . . . . . . . . . . . . . . . .5-38
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-30
Vehicle Reminder . . . . . . . . . . . . .5-38
Washer Fluid . . . . . . . . . . . . . . . . .5-38


Mirrors


Automatic Dimming


Rearview . . . . . . . . . . . . . . . . . . . .2-15
Convex . . . . . . . . . . . . . . . . . . . . . . .2-14
Heated . . . . . . . . . . . . . . . . . . . . . . .2-15
Manual Rearview . . . . . . . . . . . . .2-15
Power . . . . . . . . . . . . . . . . . . . . . . . .2-14


Monitor System, Tire


Pressure . . . . . . . . . . . . . . . . . . . . 10-51


Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-17


Chevrolet Impala Owner Manual - 2011


Black plate (8,1)


i-8


INDEX


Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road


Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5


Oil


Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . .5-33
Pressure Light . . . . . . . . . . . . . . . .5-24
Older Children, Restraints . . . . . 3-42
Online Owner Center . . . . . . . . . . 13-5
OnStar® System . . . . . . . . . . . . . . . 1-21
Operation, Infotainment


System . . . . . . . . . . . . . . . . . . . . . . . . 7-2


Outlets


Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8


Overheated Engine


Protection Operating Mode . . . . . . . . . . . . . 10-24
Overheating, Engine . . . . . . . . . . 10-21


Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park


Shifting Into . . . . . . . . . . . . . . . . . . .9-21
Shifting Out of . . . . . . . . . . . . . . . .9-23


Parking


Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-29
Brake and P (Park)


Mechanism Check . . . . . . . . 10-30
Over Things That Burn . . . . . . .9-24


Passenger Airbag Status


Indicator . . . . . . . . . . . . . . . . . . . . . 5-16


Passenger Compartment Air


Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Passenger Sensing System . . . 3-34
Perchlorate Materials


Requirements, California . . . . . 10-3


Personalization


Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-39


Phone


Bluetooth . . . . . . . . . . . . . . . . . . . . .7-21


Power


Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . .9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . .2-16


Pregnancy, Using Safety


Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23


Privacy


Radio Frequency


Identification (RFID) . . . . . . . 13-17


Program


Courtesy Transportation . . . . . .13-9


Proposition 65 Warning,


California . . . . . . . . . . . . . . . . . . . . . 10-3


Chevrolet Impala Owner Manual - 2011


Black plate (9,1)


Radio Frequency


Identification (RFID) . . . . . . . . 13-17
Statement . . . . . . . . . . . . . . . . . . 13-17


Radios


AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
Reception . . . . . . . . . . . . . . . . . . . .7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Automatic Dimming . . . . . . . . . . .2-15
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-35
Records


Maintenance . . . . . . . . . . . . . . . . . . 11-9


Recreational Vehicle


Towing . . . . . . . . . . . . . . . . . . . . . . 10-79


Reimbursement Program,


GM Mobility . . . . . . . . . . . . . . . . . . 13-6


Remote Keyless Entry


(RKE) System . . . . . . . . . . . . . 2-2, 2-3


Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts


Airbags . . . . . . . . . . . . . . . . . . . . . . .3-42
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-42
Replacing LATCH System


Parts After a Crash . . . . . . . . . . . 3-56


Replacing Safety Belt System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-25


Reporting Safety Defects


Canadian Government . . . . . . 13-15
General Motors . . . . . . . . . . . . . 13-15
U.S. Government . . . . . . . . . . . 13-14


Restraints


Where to Put . . . . . . . . . . . . . . . . .3-49


Retained Accessory


Power (RAP) . . . . . . . . . . . . . . . . . 9-21
Ride Control Systems . . . . . . . . . 9-31
Electronic Stability (ESC) . . . . .9-31
Messages . . . . . . . . . . . . . . . . . . . .5-35


Roads


Driving, Wet . . . . . . . . . . . . . . . . . . . 9-7


Roadside Assistance


Program . . . . . . . . . . . . . . . . . . . . . . 13-6


INDEX


i-9


Roof


Sunroof . . . . . . . . . . . . . . . . . . . . . . .2-18
Rotation, Tires . . . . . . . . . . . . . . . . 10-56
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While


Parked . . . . . . . . . . . . . . . . . . . . . . . 9-25


Safety Belts . . . . . . . . . . . . . . . . . . . 3-10
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Extender . . . . . . . . . . . . . . . . . . . . . .3-24
How to Wear Safety Belts


Properly . . . . . . . . . . . . . . . . . . . . .3-14
Lap Belt . . . . . . . . . . . . . . . . . . . . . .3-23
Lap-Shoulder Belt . . . . . . . . . . . .3-19
Reminders . . . . . . . . . . . . . . . . . . . .5-14
Replacing After a Crash . . . . . .3-25
Use During Pregnancy . . . . . . . .3-23


Safety Defects Reporting


Canadian Government . . . . . . 13-15
General Motors . . . . . . . . . . . . . 13-15
U.S. Government . . . . . . . . . . . 13-14
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-25
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9


Chevrolet Impala Owner Manual - 2011


Black plate (10,1)


i-10


INDEX


Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-8
Seats


Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-7
Lumbar Adjustment, Front . . . . . 3-4
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Reclining Seatbacks . . . . . . . . . . . 3-5


Securing Child


Restraints . . . . . . . . . . . . . . 3-57, 3-59


Security


Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-25
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11


Service


Accessories and


Service (cont.)


Parts Identification Label Publications Ordering


. . . . .12-1


Information . . . . . . . . . . . . . . . . 13-13
Scheduling Appointments . . . . .13-8
Vehicle Messages . . . . . . . . . . . .5-36
Servicing the Airbag . . . . . . . . . . . 3-40
Shift Lock Control Function


Check, Automatic Transmission . . . . . . . . . . . . . . . . 10-30


Shifting


Into Park . . . . . . . . . . . . . . . . . . . . . .9-21
Out of Park . . . . . . . . . . . . . . . . . . .9-23


Sidemarker


Bulb Replacement . . . . . . . . . . 10-35


Signals, Turn and


Lane-Change . . . . . . . . . . . . . . . . . 6-4


Spare Tire


Modifications . . . . . . . . . . . . . . . .10-3
Doing Your Own Work . . . . . . . .10-4
Engine Soon Light . . . . . . . . . . . .5-17
Maintenance Records . . . . . . . . 11-9
Maintenance, General


Information . . . . . . . . . . . . . . . . . . 11-1


Compact . . . . . . . . . . . . . . . . . . . . 10-74


Specifications and


Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-29


Starting the Engine . . . . . . . . . . . . 9-19
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-24
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3


Stoplamps and Back-Up Lamps


Bulb Replacement . . . . . . . . . . 10-35


Storage


Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2


Storage Areas


Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-17
Sunglass Storage . . . . . . . . . . . . . . . 4-1
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System


Infotainment . . . . . . . . . . . . . . . . . . . 7-1


Chevrolet Impala Owner Manual - 2011


Black plate (11,1)


Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Taillamps


Bulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . .2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires


Buying New Tires . . . . . . . . . . . 10-58
Chains . . . . . . . . . . . . . . . . . . . . . . 10-64
Changing . . . . . . . . . . . . . . . . . . . 10-66
Compact Spare . . . . . . . . . . . . . 10-74
Designations . . . . . . . . . . . . . . . 10-45
Different Size . . . . . . . . . . . . . . . 10-60
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-52
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . .5-37
Pressure Light . . . . . . . . . . . . . . . .5-23
Pressure Monitor System . . . 10-51
Rotation . . . . . . . . . . . . . . . . . . . . 10-56


Tires (cont.)


Sidewall Labeling . . . . . . . . . . . 10-43
Terminology and


Definitions . . . . . . . . . . . . . . . . . 10-46


Uniform Tire Quality


Grading . . . . . . . . . . . . . . . . . . . 10-61


Wheel Alignment and Tire


Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
When It Is Time for New


Tires . . . . . . . . . . . . . . . . . . . . . . 10-57


Towing


Driving Characteristics . . . . . . . .9-42
Equipment . . . . . . . . . . . . . . . . . . . .9-47
General Information . . . . . . . . . .9-41
Recreational Vehicle . . . . . . . . 10-79
Trailer . . . . . . . . . . . . . . . . . . . . . . . .9-45
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-79


Traction


Control System (TCS) . . . . . . . .9-29
Control System Warning


Light . . . . . . . . . . . . . . . . . . . . . . . .5-22
Trailer Towing . . . . . . . . . . . . . . . . . 9-45


INDEX


i-11


Transmission


Automatic . . . . . . . . . . . . . . . . . . . . .9-25
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . .5-38


Transportation Program,


Courtesy . . . . . . . . . . . . . . . . . . . . . 13-9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Turn and Lane-Change


Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4


Turn Signal


Bulb Replacement . . . . . . . . . . 10-35


Uniform Tire Quality


Grading . . . . . . . . . . . . . . . . . . . . . 10-61
Universal Remote System . . . . . 5-45
Operation . . . . . . . . . . . . . . . . . . . . .5-51
Programming . . . . . . . . . . . . . . . . .5-45
. . . . . . . . . . . . . . . . iv


Using this Manual


Chevrolet Impala Owner Manual - 2011


Black plate (12,1)


i-12


INDEX


Vehicle


Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Identification


Number (VIN) . . . . . . . . . . . . . . .12-1
Load Limits . . . . . . . . . . . . . . . . . . .9-12
Messages . . . . . . . . . . . . . . . . . . . .5-30
Personalization . . . . . . . . . . . . . . .5-39
Reminder Messages . . . . . . . . . .5-38
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79


Vehicle Care


Tire Pressure . . . . . . . . . . . . . . . 10-49


Vehicle Identification


Service Parts Identification


Label . . . . . . . . . . . . . . . . . . . . . . . .12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-17


Warning


Brake System Light . . . . . . . . . . .5-20


Warning Lights, Gauges,


and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-4


Washer Fluid . . . . . . . . . . . . . . . . . 10-25
Washer Fluid Messages . . . . . . . 5-38
Wheels


Alignment and Tire


Balance . . . . . . . . . . . . . . . . . . . 10-63
Different Size . . . . . . . . . . . . . . . 10-60
Replacement . . . . . . . . . . . . . . . 10-63


When It Is Time for New


Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-57
Where to Put the Restraint . . . . 3-49
Windows . . . . . . . . . . . . . . . . . . . . . . 2-16
Power . . . . . . . . . . . . . . . . . . . . . . . .2-16


Windshield


Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . 9-9
Wiper Blade Replacement . . . . 10-31


Chevrolet Impala Owner Manual - 2011


Black plate (1,1)


2011 Chevrolet Impala Owner Manual M


In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and


Maintenance . . . . . . . . . . . . . . . . 1-18


Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18


Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-42


Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2


Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and


Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-39
Universal Remote System . . . . 5-45


Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6


Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-15
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21


Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5


Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-17
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-48


Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-33


Chevrolet Impala Owner Manual - 2011


Black plate (2,1)


2011 Chevrolet Impala Owner Manual M


Electrical System . . . . . . . . . . . . 10-37
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-75
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-81


Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,


Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9


Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2


Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-14
Vehicle Data Recording and


Privacy. . . . . . . . . . . . . . . . . . . . 13-15
Index . . . . . . . . . . . . . . . . . . . . . i-1


Chevrolet Impala Owner Manual - 2011


Black plate (3,1)


This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name "General Motors of Canada Limited" for Chevrolet Motor Division wherever it appears in this manual. Keep this manual in the vehicle for quick reference.


Introduction


iii


Canadian Vehicle Owners


Propriétaires Canadiens A French language copy of this manual can be obtained from your dealer or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante: Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438
de langue française www.helminc.com


The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.


Litho in U.S.A. Part No. 20782813 B Second Printing


©2010 General Motors LLC. All Rights Reserved.


Chevrolet Impala Owner Manual - 2011


Black plate (4,1)


iv


Introduction


Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.


Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. Warning or Caution indicates a hazard that could result in injury or death.


{ WARNING


These mean there is something that could hurt you or other people.


Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.


A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”


Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.


Chevrolet Impala Owner Manual - 2011


Black plate (5,1)


Introduction


Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps


# : Fog Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor d : Traction Control M : Windshield Washer Fluid


Chevrolet Impala Owner Manual - 2011


Black plate (6,1)


vi


Introduction


2 NOTES


Chevrolet Impala Owner Manual - 2011


Black plate (1,1)


In Brief


Instrument Panel


Instrument Panel . . . . . . . . . . . . . . 1-2


Initial Drive Information


Initial Drive Information . . . . . . . . 1-3
Remote Keyless Entry (RKE)


System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-8
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8


Sensing System for Passenger


Airbag . . . . . . . . . . . . . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel


Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12


Vehicle Features


Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-16
Bluetooth® . . . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18


In Brief


1-1


Performance and Maintenance


Traction Control


System (TCS) . . . . . . . . . . . . . . 1-18


Electronic Stability


Control (ESC) . . . . . . . . . . . . . . 1-19
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-20
Fuel E85 (85% Ethanol) . . . . . 1-20
Driving for Better Fuel


Economy . . . . . . . . . . . . . . . . . . . 1-20


Roadside Assistance


Program . . . . . . . . . . . . . . . . . . . . 1-21
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-21


Chevrolet Impala Owner Manual - 2011


Black plate (2,1)


1-2


In Brief


Instrument Panel


Chevrolet Impala Owner Manual - 2011


Black plate (3,1)


In Brief


1-3


Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual.


A. Air Vents on page 8‑5. B. Remote Trunk Release Button.


See Trunk on page 2‑10.


C. Turn and Lane-Change Signals


D.


on page 6‑4. Instrument Cluster on page 5‑11.


E. Hazard Warning Flashers on


page 6‑4.


F. Driver Information Center (DIC)


on page 5‑26.


G. Passenger Airbag Status


H. I.


J.


Indicator on page 5‑16. Infotainment on page 7‑1. Exterior Lamp Controls on page 6‑1. Instrument Panel Illumination Control on page 6‑5.


L. Steering Wheel Adjustment on


page 5‑2.


M. Cruise Control on page 9‑32. N. Hood Release. See Hood on


page 10‑5.


O. Data Link Connector (DLC)


(Out of View). See Malfunction Indicator Lamp on page 5‑17.


P. Horn on page 5‑3. Q. Steering Wheel Controls on


page 5‑3 (If Equipped). Ignition Positions on page 9‑17.


R. S. Climate Control Systems on


page 8‑1.


T. Power Outlets on page 5‑8. U. Center Console Shift Lever


(If Equipped). See Shifting Into Park on page 9‑21.


K. Traction Control System (TCS)


V. Glove Box on page 4‑1.


on page 9‑29 (If Equipped).


Chevrolet Impala Owner Manual - 2011


Black plate (4,1)


1-4


In Brief


Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle.


Press K to unlock the driver door. Press again within five seconds to unlock all remaining doors.


Press Q to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5‑39
for additional information. Press and hold V for approximately one second to open the trunk. Press L and release to locate the vehicle. Press L and hold for more than two seconds to sound the panic alarm. Press L again to cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.


Remote Vehicle Start With this feature the engine can be started from outside of the vehicle. Starting the Vehicle 1. Aim the RKE transmitter at the


vehicle. 2. Press Q. 3.


Immediately after completing Step 2, press and hold / until the turn signal lamps flash.


When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.


Chevrolet Impala Owner Manual - 2011


Black plate (5,1)


Canceling a Remote Start To cancel a remote start: . Aim the RKE transmitter


at the vehicle and press and hold / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.


See Remote Vehicle Start on page 2‑5.


Door Locks


Manual Locks From outside the vehicle, use the key in the door or the Remote Keyless Entry (RKE) transmitter to lock or unlock the vehicle. From the inside, pull up or push down on the manual door lock knobs. See Door Locks on page 2‑7. Power Door Locks Power door lock switches are located on the front doors near the handle. Q : Press the bottom of the switch to lock all doors.


In Brief


1-5


K : Press the top of the switch to unlock all doors. For more information, see: . Power Door Locks on page 2‑8. . Delayed Locking on page 2‑8.


Trunk Release In addition to the trunk release button on the RKE transmitter, there is a remote release V button located on the left side of the instrument panel. For more information, see Trunk on page 2‑10.


Chevrolet Impala Owner Manual - 2011


Black plate (6,1)


1-6


In Brief


Windows


Seat Adjustment


Manual Seats


2. Slide the seat to the desired position and release the bar.


3. Try to move the seat back and


forth to be sure the seat is locked in place.


See Seat Adjustment on page 3‑3. To adjust the seatback, see “Manual Reclining Seatbacks” under Reclining Seatbacks on page 3‑5.


The power window switches are on the driver door armrest. Each passenger door has a switch that controls only that window. Press the front of the switch to the first position to open the window. Pull the switch up to close it. For more information, see Power Windows on page 2‑16.


To adjust a manual seat: 1. Lift the bar under the front edge


of the seat cushion to unlock the seat.


Chevrolet Impala Owner Manual - 2011


Black plate (7,1)


Power Seats


Power Reclining Seatback


Manual Lumbar


In Brief


1-7


To adjust a power seat, if equipped: . Move the seat forward or


rearward by sliding the control forward or rearward.


. Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down.


See Power Seat Adjustment on page 3‑4.


To adjust a power seatback, if equipped:


Tilt the top of the control rearward to recline. Tilt the top of the control forward to raise.


See “Power Reclining Seatbacks” under Reclining Seatbacks on page 3‑5.


Move the lever up or down to increase or decrease lumbar support. See Lumbar Adjustment on page 3‑4 for more information.


Chevrolet Impala Owner Manual - 2011


Black plate (8,1)


1-8


In Brief


Second Row Seats On vehicles with the flip and fold feature, the bottom seat cushions can be flipped forward and the seatback folded down to create an extended cargo area. The vehicle also has an under seat storage area. See Rear Seats (Split Folding) on page 3‑8 for more information.


Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position. For more information see Head Restraints on page 3‑2 and Seat Adjustment on page 3‑3.


Safety Belts


Refer to the following sections for important information on how to use safety belts properly. . Safety Belts on page 3‑10. . How to Wear Safety Belts


Properly on page 3‑14. Lap-Shoulder Belt on page 3‑19.


Lap Belt on page 3‑23. Lower Anchors and Tethers for Children (LATCH System) on page 3‑51.


Sensing System for Passenger Airbag The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbags, seat‐side impact airbags, and roof‐rail airbags are not affected by this. The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.


Chevrolet Impala Owner Manual - 2011


Black plate (9,1)


United States


Canada


See Passenger Sensing System on page 3‑34 for important information.


In Brief


1-9


Interior Mirror Vehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever, located at the bottom of the mirror for nighttime use. Return the lever to its original position for the day position. See Manual Rearview Mirror on page 2‑15. On vehicles with an automatic dimming rearview mirror, the mirror will automatically adjust to reduce the glare of lights from behind the vehicle. See Automatic Dimming Rearview Mirror on page 2‑15.


Mirror Adjustment


Exterior Mirrors


Controls for the outside power mirrors are on the driver door armrest. Press the left or right side of the selector located above the control pad to adjust the driver or passenger mirror. Then press the control pad to move the mirror in the desired direction. See Power Mirrors on page 2‑14.


Chevrolet Impala Owner Manual - 2011


Black plate (10,1)


1-10


In Brief


Steering Wheel Adjustment


The tilt wheel lever is located on the left side of the steering column. To adjust the steering wheel: 1. Hold the wheel and pull the lever


toward you.


2. Move the steering wheel up


or down.


3. Release the lever to lock the


steering wheel in place.


Do not adjust the steering wheel while driving.


Interior Lighting


Dome Lamp The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise.


Reading Lamps The vehicle has reading lamps that also act as the dome lamp. Press the button near each lamp to turn them on and off.


Map Lamps The vehicle has map lamps on the rearview mirror. Push the button near each lamp to turn the map lamps on and off. For more information on interior lighting, see: . Exterior Lighting on page 1‑10. . Courtesy Lamps on page 6‑5.


. Delayed Entry Lighting on


page 6‑7.


. Delayed Exit Lighting on


page 6‑7.


. Parade Dimming on page 6‑7.


Exterior Lighting


The exterior lamps control is located on the instrument panel to the left of the steering wheel.


Chevrolet Impala Owner Manual - 2011


Black plate (11,1)


In Brief


1-11


9 : Turns the windshield wipers off. 6 : Turn the band up for more frequent wipes or down for less frequent wipes. 6 : Slow wipes. ? : Fast wipes. Windshield Washer Push the paddle L at the top of the lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5‑4.


Windshield Wiper/Washer


The lever is located on the left side of the steering column. 8 : Single wipe, turn to 8, then release. Several wipes, hold the band on 8 longer.


P : Briefly turn to this position to manually turn the automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position. AUTO: Automatically operates the headlamps and other exterior lamps at normal brightness. ; : Turns on the parking lamps and taillamps. 2 : Turns on the headlamps and other exterior lamps. # : lamps. For more information, see: . Exterior Lamp Controls on


(If Equipped) Turns on the fog


page 6‑1. Fog Lamps on page 6‑5.


. Daytime Running Lamps (DRL)/ Automatic Headlamp System on page 6‑3.


Chevrolet Impala Owner Manual - 2011


Black plate (12,1)


1-12


In Brief


Climate Controls


This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems.


Dual Zone with Optional Heated Seat Controls


A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning


F. Driver and Passenger Heated


Seats


G. Driver and Passenger Temperature Controls


H. Rear Window Defogger


Chevrolet Impala Owner Manual - 2011


Black plate (13,1)


In Brief


1-13


A. Fan Control B. Outside Air C. Temperature Control D. Recirculation E. Air Delivery Mode Control


Single Zone


F. Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8‑1.


Chevrolet Impala Owner Manual - 2011


Black plate (14,1)


1-14


In Brief


Vehicle Features Radio(s)


© ¨ : Seek or scan stations. 4 : Press to display additional text information related to the current FM-RDS or XM station; or CD, MP3, or WMA song. If information is available during XM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “No Info” displays. For more information about these and other radio features, see Infotainment on page 7‑1.


Radio with CD (MP3)


O : Press to turn the system on and off. Turn to increase or decrease the volume.


BAND: Press to choose between FM, AM, or XM™, if equipped. f : Select radio stations.


Chevrolet Impala Owner Manual - 2011


Black plate (15,1)


In Brief


1-15


Setting the Clock To set the time and date for the Radio with CD (MP3): 1. Turn the radio on. 2. Press H and the HR, MIN, MM,


DD, and YYYY (hour, minute, month, day, and year) display. 3. Press the pushbutton located below any one of the tabs that you want to change. Increase or decrease the time or date by turning f clockwise or counterclockwise.


4.


For detailed instructions on setting the clock for your specific audio system, see Clock on page 5‑7.


Satellite Radio XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. XM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. A fee is required to receive the XM service. For more information, refer to: . www.xmradio.com or call


1-800-929-2100 (U.S.) . www.xmradio.ca or call


1-877-438-9677 (Canada)


See Satellite Radio on page 7‑9.


Storing a Favorite Station Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. For radios with a FAV button, a maximum of 36 stations can be stored as favorites using the 6 softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to 6 pages of favorites, each having 6 favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or XM stations. For radios without a FAV button, up to 18 stations (6 FM1, 6 FM2, and 6 AM), can be programmed on the 6 numbered buttons. See Operation on page 7‑2.


Chevrolet Impala Owner Manual - 2011


Black plate (16,1)


1-16


In Brief


Portable Audio Devices This vehicle may have an auxiliary input jack, located on the audio faceplate. External devices such as iPods®, MP3 players, etc. can be connected to the auxiliary input jack using a 3.5 mm (1/8 in) input jack cable. See “Using the Auxiliary Input Jack” under Auxiliary Devices on page 7‑21.


Bluetooth® For vehicles with a Bluetooth system, it allows users with a Bluetooth‐enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls. The Bluetooth‐enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑21.


Steering Wheel Controls


If equipped, these controls are located on the right side of the steering wheel. w : Press to go to the next radio station stored as a favorite, or the next track if a CD is playing.


Chevrolet Impala Owner Manual - 2011


Black plate (17,1)


In Brief


1-17


+RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET−: Press to set the speed and activate cruise control or make the vehicle decelerate. [ : Press to disengage cruise control without erasing the set speed from memory. For more information, see Cruise Control on page 9‑32.


b g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar® or Bluetooth systems, if equipped. c x : Press to go to the previous radio station stored as a favorite, the next track if a CD is playing, reject an incoming call, or end a current call. SRCE : Press to choose between the radio, CD, and auxiliary input jack.


+ e − e : Press to increase or decrease volume. ¨ : Press to go to the next radio station while in AM, FM, or XM. Press to go to the next track or chapter while sourced to the CD. For more information, see Steering Wheel Controls on page 5‑3.


Cruise Control


The cruise control buttons are located on the left side of the steering wheel. J : Press to turn cruise control on

Loading...
x