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(cid:129) Organic solvents such as naptha, alcohol, etc. that


can damage the vehicle’s interior.


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(cid:129) (cid:129) Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:


For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.


To clean: 1. Saturate a lint-free, clean white cloth with water or


club soda.


2. Wring the cloth to remove excess moisture.


3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the


cleaning cloth remains clean.


5. If the soil is not completely removed, use a mild


soap solution and repeat the cleaning process that was used with plain water.


If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.


5-93


(cid:129) (cid:129) Coated Moldings These moldings are around the hatch opening in the rear area. (cid:129) When lightly soiled, wipe with a sponge or soft


lint-free cloth dampened with water.


(cid:129) When heavily soiled, use warm soapy water.


Leather A soft cloth dampened with water can be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on leather.


Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.


Cargo Cover and Convenience Net Wash with warm water and mild detergent, rinse with cold water and tumble dry on low. Do not use chlorine bleach.


5-94


Care of Safety Belts Keep belts clean and dry.


{ CAUTION:


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.


Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on your vehicle. Approved cleaning products can be obtained from your dealer/retailer. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product.


5-95


If you drive the vehicle through an


Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. Notice: automatic car wash that does not have enough clearance for the wide rear tires and wheels, you could damage the vehicle. Verify with the manager of the car wash that the vehicle will fit before entering the car wash or use a touchless car wash. High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.


Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-95.


Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer/retailer. If the vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.


5-96


Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. ZR1 Carbon Fiber Panels Carbon fiber panels can be washed and waxed like any other panels. Use a clear or black pigmented wax on the inner hood carbon fiber panel. ZR1 Hood Window The hood window on the ZR1 can be cleaned in the same manner as the headlamp lenses. See Cleaning Exterior Lamps/Lenses on page 5-96 for more information.


Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:129) Extreme dusty conditions (cid:129) Sand and salt (cid:129) Heat and sun (cid:129) Snow and ice, without proper removal


5-97


If you use a glass treatment and/or


Removable Roof Panel Notice: conditioner that contains ethyl alcohol or ethyl sulfate on the roof panel, you could damage the panel. The repairs would not be covered by your warranty. Only use a GM-approved glass cleaner on the roof panel. Special care is necessary when cleaning, removing, and/or storing the roof panel.


Flush with water to remove dust and dirt, then dry the panel.


(cid:129) Clean a transparent roof panel with GM Glass


Cleaner. Leave the cleaner on the panel for one minute, then wipe the panel with a soft, lint-free cloth. Do not use glass cleaner on a painted roof panel.


(cid:129) Do not use abrasive cleaning materials on either type


of panel.


If water drops are frequently allowed to dry on the roof panel, impurities in the water will adhere to the top. These impurities may etch or mar the finish. When the panel gets wet, dry it off.


Convertible Top The vehicle’s convertible top should be cleaned often. However, high pressure car washes may cause water to enter your vehicle. When you hand wash the top, do it in partial shade. Use a mild soap, lukewarm water and a soft sponge. A chamois or cloth may leave lint on the top, and a brush can chafe the threads in the top fabric. Do not use detergents, harsh cleaners, solvents or bleaching agents. Wet the entire vehicle and wash the top evenly to avoid spots or rings. Let the soap remain on the fabric for a few minutes. When the top is really dirty, use a mild foam-type cleaner. Thoroughly rinse the entire vehicle, then let the top dry in direct sunlight. To protect the convertible top: (cid:129) After you wash the vehicle, make sure the top is


completely dry before you lower it.


(cid:129) Do not get any cleaner on the vehicle’s painted


finish; it could leave streaks. If you decide to go through an automatic car wash, ask the manager if the equipment could damage your top.


5-98


(cid:129) (cid:129) Aluminum or Chrome-Plated Wheels and Trim The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle’s chrome with soap and water after exposure. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels.


The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.


5-99


Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle.


Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer’s/ retailer’s body and paint shop.


Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this.


Fiberglass Springs (Composite Springs) Notice: products, engine degreasers or aluminum cleaning agents on fiberglass springs, you may damage the springs. The repairs would not be covered by your warranty. Use only approved cleaners when cleaning your vehicle’s fiberglass springs.


If you use acidic or corrosive cleaning


5-100


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.


Vehicle Identification


Vehicle Identification Number (VIN)


This is the legal identifier for the vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.


5-101


Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 5-110 for the vehicle’s engine code.


Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if parts need to be ordered. The label has the following information: (cid:129) Vehicle Identification Number (VIN) (cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special equipment Do not remove this label from the vehicle.


Electrical System


Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer/retailer first. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle’s warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain the vehicle battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-56.


Headlamp Wiring The headlamp wiring is protected by fuses in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have the headlamp wiring checked right away.


5-102


Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.


Power Windows and Other Power Options Circuit breakers protect the power seats, power windows, and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.


Fuses and Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of J-Case fuses, mini-fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.


If you ever have a problem on the road and do not have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of the vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. Vehicles with the ZR–1 package have an intercooler relay located on the fan shroud. See your dealer/retailer. Vehicles with the ZR–1 package also have a fuel system mini-fuse. It is located near the battery in the battery storage compartment in the rear of the vehicle.


Instrument Panel Fuse Block The instrument panel fuse block is located on the passenger side of the vehicle, under the instrument panel and under the toe-board. Remove the carpet and toe-board covering to access the fuse block by pulling at the top of each corner of the panel. Open the fuse block cover to access the fuses. You can remove fuses using the fuse puller.


5-103


Fuses


Usage


BCK/UP LAMP Reverse Lamps BLANK BLANK


Not Used Not Used


Fuses


Usage


BTSI SOL/STR WHL LCK CLSTR/HUD


Brake Transmission Shift Interlock, Steering Wheel Column Lock Cluster, Heads-Up Display


5-104


Fuses


CRUISE SWITCH CTSY/LAMP DR LCK DRIV DR SWITCH ECM


EXH MDL


GM LAN RUN/CRNK HTD SEAT/ WPR RLY HVAC/ PWR SND IGN SWTCH/ INTR SNSR


ISRVM/HVAC


ONSTAR RDO/S-BAND/ VICS REAR FOG/ ALDL/TOP SWTCH


Usage


Cruise Control Switch


Courtesy Lamp Door Locks


Driver Door Switch


Engine Control Module (ECM) Exhaust Module (Z06), Spare (Coupe and Convertible)


GM LAN Devices


Heated Seat, Wiper Relays


Heating. Ventilation/Air Conditioning, Power Sounder


Ignition Switch, Intrusion Sensor


Electric Inside Rearview Mirror, Heating, Ventilation, Air Conditioning OnStar®


Radio, S-Band, VICS


Rear Fog Lamp, Assembly Line Diagnostic Link Connector, Convertible Top Switch


Fuses REVERSE LAMPS RUN CRNK SDM/AOS SWTCH AIRBAG SPARE SPARE SPARE SPARE STOP LAMP SWC DM TELE SWTCH/MSM TONNEAU RELSE TPA


Fuses


BLANK BLANK FUEL DR RELSE


Usage


Reverse Lamps


Run/Crank Relay Sensing and Diagnostic Module, Automatic Occupant Sensing Module, Airbag Spare Spare Spare Spare Stop Lamp Steering Wheel Dimming Telescope Switch, Memory Seat Module


Tonneau Release


Tonneau Pulldown Actuator


Usage


Blank Blank


Fuel Door Release


5-105


Usage


Fuses


Usage


Power Seats, Memory Seat Module


PWR SEATS MSM PWR/ WNDWS/ TRUNK/FUEL RELSE TRUNK RELSE Trunk Release WPR DWELL WPR/WSW


Wiper Dwell Windshield Wiper/Washer


Power Windows, Trunk, Fuel Door Release


Engine Compartment Fuse Block There is one fuse block in the engine compartment located on the passenger side of the vehicle. See Engine Compartment Overview on page 5-14 for more information on location. Notice: Spilling liquid on any electrical components on the vehicle may damage it. Always keep the covers on any electrical component.


Fuses REAR/FOG TONNEAU RELSE TRUNK RELSE Trunk Release


Rear Fog Lamps


Tonneau Release


Fuses AUX PWR BLANK BLANK BLANK BLANK BLANK BLANK BLANK DRVR HTD SEAT LTR PASS HTD SEAT


Usage


Auxiliary Power Not Used Not Used Not Used Not Used Not Used Not Used Not Used


Driver Heated Seat


Cigarette Lighter


Passenger Heated Seat


5-106


Fuse


Usage Transmission Control Module/Transmission Horn, Alternator Sense Antilock Braking System (ABS)/Real Time Damping


Fuse


Usage


Wiper Stoplamps/Back-Up Lamps Oxygen Sensor Battery Main 5


5-107


Fuse


Usage


10
11
12


13


14


15
16
17
18


19


20
21
22


Parking Lamps Powertrain Relay Input/Electronic Throttle Control Manual Transmission Solenoids Antilock Braking System Odd Numbered Fuel Injectors Electronic Suspension Control (Option) Canister Purge Solenoid, Mass Air Flow Sensor Air Conditioner Compressor Even Numbered Fuel Injectors Windshield Washer Headlamp Washer Passenger Side Low-Beam Headlamp Fuel Pump Driver Side Low-Beam Headlamp Front Fog Lamp


Fuse


23


24


56


Usage


Passenger Side High-Beam Headlamp Driver Side High-Beam Headlamp Engine Control Module (ECM)/ Transmission Control Module (TCM)/ Easy Key Module


J-Style Fuses


Usage


25
26
27


28


29
30
31
32
33


Cooling Fan Battery Main 3
Antilock Brake System Heating/Ventilation/Air Conditioning Blower Battery Main 2
Starter Audio Amplifier Intercooler Pump Battery Main 1


5-108


Micro-Relays


Usage


Spare Fuses


Usage


34
35
36
37
38
39
46
55


Horn Air Conditioning Compressor Windshield Washer Parking Lamps, Foglamps Front Fog Lamp High-Beam Headlamp Headlamp Washer Fuel Pump


Mini-Relays


Usage


40
41
42
43
44
45
47


Rear Defog Windshield Wiper High/Low Windshield Wiper Run/Accessory Crank Powertrain Ignition 1
Windshield Wiper On/Off Low-Beam Headlamp


48
49
50
51
52
53
54


Spare Spare Spare Spare Spare Spare Fuse Puller


Usage


Diodes § Diode 1
§ Wiper § Diode 2


5-109


Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.


Application


Air Conditioning Refrigerant R134a


Cooling System


6.2L LS3 V8 Engine


6.2L LS9 V8 Supercharged Engine – Cooling System


6.2L LS9 V8 Supercharged Engine – Supercharger Intercooler Cooling System


7.0L LS7 V8 Engine


Capacities


English


Metric


For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more


information.


11.9 qt


12.7 qt


5.2 qt


11.9 qt


11.3 L


12.0 L


4.9 L


11.3 L


5-110


Application


Engine Oil with Filter


6.2L LS3 V8


6.2L LS9 V8 Supercharged Engine


7.0L LS7 V8 Engine


Fuel Tank


Transmission Fluid


Automatic Transmission (Pan Removal and Filter Replacement)


Manual Transmission – Base


Manual Transmission – Z51


Manual Transmission – Z06


Manual Transmission – ZR1


Wheel Nut Torque


Capacities


English


6.0 qt


10.5 qt


10.5 qt


18.0 gal


6.5 qt


3.6 qt


4.2 qt


4.5 qt


4.5 qt


100 lb ft


Metric


5.7 L


9.9 L


9.9 L


68.0 L


6.2 L


3.5 L


4.0 L


4.3 L


4.3 L 140 Y


All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling


5-111


Engine


VIN Code


Transmission


Spark Plug Gap


Firing Order


Engine Specifications


6.2L LS3 V8


6.2L LS9 V8


7.0L LS7 V8


Automatic


Manual


Manual


Manual


Engine Data


0.040 in (1.016 mm)


1–8–7–2–6–5–4–3


0.040 in (1.016 mm)


1–8–7–2–6–5–4–3


0.040 in (1.016 mm)


1–8–7–2–6–5–4–3


Engine


Horsepower


Torque


Displacement


Compression Ratio


6.2L LS3 V8 without option NPP


6.2L LS3 V8 with option NPP


6.2L LS9 V8
Supercharged


7.0L LS7 V8


430 @ 5900 rpm


424 lb ft @ 4600 rpm


436 @ 5900 rpm


428 lb ft @ 4600 rpm


638 @ 6500 rpm


604 lb ft @ 3800 rpm


505 @ 6300 rpm


470 lb ft @ 4800 rpm


6.2L


6.2L


6.2L


7.0L


10.69:1


10.69:1


9.10:1


11.00:1


5-112


Section 6


Maintenance Schedule


Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7


Owner Checks and Services ............................6-9
At Each Fuel Fill ............................................6-9
At Least Once a Month ...................................6-9
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-12
Maintenance Replacement Parts .....................6-14
Engine Drive Belt Routing ..............................6-15
Maintenance Record .....................................6-16


6-1


Maintenance Schedule


Introduction Important: Keep engine oil at the proper level and change as recommended.


Have you purchased the GM Protection Plan? The Plan supplements the vehicle warranties. See the Warranty and Owner Assistance booklet or your dealer/retailer for details.


Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty.


6-2


Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from the vehicle. To help protect the environment, and to keep the vehicle in good condition, be sure to maintain the vehicle properly.


Using the Maintenance Schedule We want to help keep this vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use the vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep the vehicle in good condition, see your dealer/retailer.


This schedule is for vehicles that:


carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 4-23. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.


The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.


{ CAUTION:


Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.


Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, have your dealer/retailer do these jobs. When you go to your dealer/retailer for service, trained and supported service technicians will perform the work using genuine parts. To purchase service information, see Service Publications Ordering Information on page 7-16. Owner Checks and Services on page 6-9 tells what should be checked, when to check it, and what can easily be done to help keep the vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-14. When the vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.


6-3


(cid:129) (cid:129) (cid:129) Scheduled Maintenance When the CHANGE ENGINE OIL message displays, service is required for the vehicle. Have the vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/ retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, service the vehicle within 3,000 miles (5 000 km) since the last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-26 for information on the Engine Oil Life System and resetting the system.


When the CHANGE ENGINE OIL message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that the first service be Maintenance I, the second service be Maintenance II, and then alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message displays within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message displays 10 months or more since the last service or if the message has not come on at all for one year.


6-4


Scheduled Maintenance


Service


Maintenance I Maintenance II


Change engine oil and filter. See Engine Oil on page 5-19. Reset oil life system. See Engine Oil Life System on page 5-26. An Emission Control Service. Visually check for any leaks or damage. See footnote (g). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-28. See footnote (k). Check tire inflation pressures and tire wear. See Tires on page 5-62. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air filter. See footnote (j).




• •







• •




• • • • • •


6-5


Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.


Service and Miles (Kilometers)


Additional Required Services 75,000


25,000
(40 000)


50,000
(80 000)


(120 000)


100,000
(160 000)


125,000
(200 000)


150,000
(240 000)





Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Except ZR1: Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-28. ZR1 Only: Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-28. Change automatic transmission fluid and filter (severe service). See footnote (h). Change automatic transmission fluid and filter (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service.

























6-6


Additional Required Services (cont’d)


Service and Miles (Kilometers)


Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). ZR1 Only: Intercooler system service (or every five years, whichever occurs first). See footnote (n). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l). Change clutch hydraulic fluid at a regular maintenance service every two years. See footnote (m).


25,000
(40 000)


50,000
(80 000)


75,000


(120 000)


100,000
(160 000)


125,000
(200 000)


150,000
(240 000)





Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc.


(b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. For ZO6 and ZR1 models and vehicles with the Z51
performance package, lubricate the outer ends of both rear toe-links.


6-7


(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-59 and Windshield and Wiper Blades on page 5-97 for more information. (e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-58. (f) Lubricate all key lock cylinders and body door hinges. Lubricate all hinges and latches, including those for the hood, rear compartment, console door, and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak.


6-8


(g) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:


− In heavy city traffic where the outside temperature


regularly reaches 90°F (32°C) or higher.


− In hilly or mountainous terrain. − Uses such as high performance operation.


(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-34 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) If driving regularly under dusty conditions, the filter may require replacement more often. (k) If driving regularly under dusty conditions, inspect the filter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.


(m) Drain, flush, and refill clutch hydraulic system at a regular service interval (I or II) every two years. This service can be complex; you should have your dealer/ retailer perform this service. See Hydraulic Clutch on page 5-31. (n) Drain, flush, and refill intercooler system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-34.


Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.


At Each Fuel Fill It is important to perform these underhood checks at each fuel fill.


It is important to check the engine oil


Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-19. Coolant Level Check Check the engine coolant level and, on ZR1 models, check the intercooler coolant level. Add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-34. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.


At Least Once a Month Tire Inspection and Inflation Check Inspect the vehicle’s tires for wear and make sure they are inflated to the correct pressures. See Inflation - Tire Pressure on page 5-71.


6-9


At Least Once a Year Starter Switch Check


{ CAUTION:


Automatic Transmission Shift Lock Control System Check


{ CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before starting this check, be sure there is enough


room around the vehicle.


2. Firmly apply both the parking brake and the regular


brake. See Parking Brake on page 2-32. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.


3. For automatic transmission vehicles, try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/retailer for service. For manual transmission vehicles, put the shift lever in Neutral, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the floor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your dealer/ retailer for service.


6-10


1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface.


2. Firmly apply the parking brake. See Parking Brake


on page 2-32. Be ready to apply the regular brake immediately if the vehicle begins to move.


3. With the engine off and without applying the regular


brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service.


Parking Brake and Automatic Transmission P (Park) Mechanism Check


{ CAUTION:


When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.


Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.


To check the parking brake’s holding ability: With the engine running and transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.


Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.


6-11


(cid:129) (cid:129) Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.


Usage


Fluid/Lubricant


Engine Oil


The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard can be identified as synthetic, and should also be identified with the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. Look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see Engine Oil on page 5-19.


Usage


Fluid/Lubricant


Engine Coolant


ZR1 Only: Intercooler


System


Hydraulic Brake


System


Windshield


Washer


Hydraulic


Clutch System


Power Steering


System


50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-34. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-34. DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807).


Optikleen® Washer Solvent.


Hydraulic Clutch Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4
brake fluid. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186).


6-12


Usage Chassis


Lubrication


(Rear Toe-Link Outer Ends with


ZO6, ZR1, or Z51 Option)


Manual


Transmission


Automatic


Transmission


Key Lock Cylinders


Rear Axle (Limited-Slip Differential)


Fluid/Lubricant


Usage


Fluid/Lubricant


Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Manual Transmission Fluid (GM Part No. U.S. 88861800, in Canada 88861801). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


DEXRON® LS Gear Oil. See Rear Axle on page 5-54.


Hood Latch Assembly, Secondary


Latch, Pivots,


Spring


Anchor, and Release Pawl


Hood and Door


Hinges


Weatherstrip Conditioning


Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


6-13


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.


Part


GM Part Number


ACDelco Part Number


Engine Air Cleaner/Filter


6.2L LS3 V8 and 7.0L LS7 V8 Engines 6.2L LS9 V8 Supercharged Engine


Engine Oil Filter


6.2L LS3 V8 Engines 6.2L LS9 V8 Supercharged Engine 7.0L LS7 V8 Engine


Passenger Compartment Air Filter Element Spark Plug


6.2L LS3 V8 Engine 6.2L LS9 V8 Supercharged Engine 7.0L LS7 V8 Engine


Wiper Blades — 20.7 in (52.5 cm)


Driver Side Passenger Side


6-14


15776148
25940997


89017524
12626224
12626224
15848592


12609877
12571165
12571165


12335960
12335961


A3077C A3107C


PF48


UPF-48R UPF-48R


CF139


41-985
41-104
41-104


— —


Engine Drive Belt Routing


6.2L LS3 V8, 7.0L LS7 V8 Engines


6.2L LS9 V8 Engine


6-15


Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


6-16


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-17


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-18


Section 7


Customer Assistance Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for


Text Telephone (TTY) Users .........................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Assistance Program ..........................7-7
Scheduling Service Appointments ....................7-10
Courtesy Transportation Program ....................7-11
Collision Damage Repair ................................7-12


Reporting Safety Defects ................................7-15


Reporting Safety Defects to the


United States Government ..........................7-15


Reporting Safety Defects to the


Canadian Government ................................7-16
Reporting Safety Defects to General Motors .....7-16
Service Publications Ordering Information .........7-16
Vehicle Data Recording and Privacy ................7-17
Event Data Recorders ...................................7-18
OnStar® ......................................................7-19
Navigation System ........................................7-19
Radio Frequency Identification (RFID) ..............7-19


7-1


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first.


7-2


STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


7-3


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:


The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Your inquiry should be accompanied by the Vehicle Identification Number (VIN).


7-4


Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/chevrolet Information and services customized for your specific vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information,


and more


(cid:129) Online service and maintenance records


Find Chevrolet dealers for service nationwide


(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your specific vehicle (cid:129) OnStar® and GM Cardmember Services Earnings


summaries


Other Helpful Links: Chevrolet — www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/helpcenter


FAQ


(cid:129) Contact Us


My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save information on


vehicles and current offers in your area.


(cid:129) My Dealers/Retailers: Save details such as address


and phone number for each of your preferred GM dealers/retailers.


(cid:129) My Driveway: Access quick links to parts and


service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.


(cid:129) My Preferences: Manage your profile and use tools


and forms with greater ease.


To sign up, visit the My GM Canada section within www.gm.ca.


7-5


(cid:129) (cid:129) From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish)


From U.S. Virgin Islands:


1-800-496-9994


Canada — Customer Assistance


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


Overseas — Customer Assistance Please contact the local General Motors Business Unit.


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)


Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance


Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872)


7-6


Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


GM Mobility Reimbursement Program


The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift.


7-7


Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and home telephone


number Telephone number of your location Location of the vehicle


(cid:129) Model, year, color, and license plate number of the


vehicle


(cid:129) Odometer reading, Vehicle Identification


Number (VIN), and delivery date of the vehicle


(cid:129) Description of the problem


Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.


7-8


(cid:129) (cid:129) Services Provided (cid:129) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.


(cid:129) Emergency Tow From a Public Road or Highway:


Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.


(cid:129) Battery Jump Start: Service is provided to jump


start a dead battery.


Services Not Included in Roadside Assistance


Impound towing caused by violation of any laws. Legal fines.


(cid:129) Mounting, dismounting or changing of snow tires,


chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.


Services Specific to Canadian Purchased Vehicles


Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.


7-9


(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.


(cid:129) Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.


Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


7-10


(cid:129) Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation

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