Download PDF Manual

96476652
96476656
96301840


96476652
96476656


A3081C


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6-15


Engine Drive Belt Routing


6-16


Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


6-17


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-18


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-19


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-20


Section 7


Customer Assistance Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for Text Telephone


(TTY) Users ...............................................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Assistance Program ..........................7-7
Scheduling Service Appointments ....................7-11
Courtesy Transportation .................................7-11
Collision Damage Repair ................................7-13


Reporting Safety Defects ................................7-16


Reporting Safety Defects to the


United States Government ..........................7-16


Reporting Safety Defects to the


Canadian Government ................................7-17


Reporting Safety Defects to


General Motors .........................................7-17
Service Publications Ordering Information .........7-17
Vehicle Data Recording and Privacy ................7-18
Event Data Recorders ...................................7-19
OnStar® ......................................................7-20
Navigation System ........................................7-20
Radio Frequency Identification (RFID) ..............7-20


7-1


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first.


7-2


STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone : 1-800-955-5100
dr.bbb.org/goauto


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


7-3


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:


The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Your inquiry should be accompanied by the Vehicle Identification Number (VIN).


7-4


Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/ chevrolet Information and services customized for your specific vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information,


and more


(cid:129) Online service and maintenance records


Find Chevrolet dealers for service nationwide


(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your specific vehicle (cid:129) OnStar® and GM Cardmember Services Earnings


summaries


Other Helpful Links: Chevrolet — www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/helpcenter


FAQ


(cid:129) Contact Us


My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save information on


vehicles and current offers in your area.


(cid:129) My Dealers/Retailers: Save details such as address


and phone number for each of your preferred GM dealers/retailers.


(cid:129) My Driveway: Access quick links to parts and


service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.


(cid:129) My Preferences: Manage your profile and use tools


and forms with greater ease.


To sign up, visit the My GM Canada section within www.gm.ca.


7-5


(cid:129) (cid:129) From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish)


From U.S. Virgin Islands:


1-800-496-9994


Canada — Customer Assistance


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


Overseas — Customer Assistance Please contact the local General Motors Business Unit.


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)


Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance


Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872)


7-6


Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


GM Mobility Reimbursement Program


The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift.


7-7


Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and home telephone


number Telephone number of your location Location of the vehicle


(cid:129) Model, year, color, and license plate number of the


vehicle


(cid:129) Odometer reading, Vehicle Identification Number


(VIN), and delivery date of the vehicle


(cid:129) Description of the problem


Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.


7-8


(cid:129) (cid:129) Services Provided (cid:129) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.


(cid:129) Emergency Tow From a Public Road or Highway:


Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.


(cid:129) Battery Jump Start: Service is provided to jump


start a dead battery. Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.


Services Not Included in Roadside Assistance


Impound towing caused by violation of any laws. Legal fines.


(cid:129) Mounting, dismounting or changing of snow tires,


chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.


7-9


(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Services Specific to Canadian Purchased Vehicles


Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.


Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.


(cid:129) Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.


7-10


(cid:129) (cid:129) (cid:129) (cid:129) Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


7-11


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.


7-12


Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.


Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes.


In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.


7-13


Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.


If a Crash Occurs Here is what to do if you are involved in a crash. (cid:129) Check to make sure that you are all right. If you are


uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.


(cid:129) Give only the necessary and requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-7 for more information.


7-14


(cid:129) (cid:129) If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.


(cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.


(cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.


If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.


(cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.


(cid:129) Once you have an estimate, read it carefully and


make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.


7-15


(cid:129) (cid:129) Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.


Reporting Safety Defects


Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or write to:


Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590


You can also obtain other information about motor vehicle safety from safercar.gov.


7-16


Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to:


Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-222-1020, or write:


Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170


In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee


7-17


Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.


Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: helminc.com Or you can write to:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.


7-18


Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety belts


were buckled/fastened


(cid:129) How far, if at all, the driver was pressing the


accelerator and/or brake pedal


(cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur.


Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


7-19


OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use.


Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.


Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.


7-20


A


Accessories and Modifications ............................ 5-3
Accessory Power Outlets ................................. 3-16
Adding Equipment to Your Airbag-Equipped


Vehicle ....................................................... 1-74
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-86
Air Cleaner/Filter, Engine ................................. 5-19
Air Conditioning .............................................. 3-18
Airbag


Passenger Status Indicator ........................... 3-27
Readiness Light .......................................... 3-26
Airbag System ................................................ 1-60


Adding Equipment to Your Airbag-Equipped


Vehicle ................................................... 1-74
How Does an Airbag Restrain? ...................... 1-65
Passenger Sensing System ........................... 1-67
Servicing Your Airbag-Equipped Vehicle .......... 1-73
What Makes an Airbag Inflate? ...................... 1-65
What Will You See After an Airbag Inflates? .... 1-66
When Should an Airbag Inflate? .................... 1-64
Where Are the Airbags? ............................... 1-62
AM-FM Radio ................................................. 3-41
Antenna, Backglass ......................................... 3-59
Antenna, Fixed Mast ....................................... 3-58


Antilock Brake System (ABS) ............................. 4-5
Antilock Brake, System Warning Light ................ 3-30
Appearance Care


Aluminum Wheels ........................................ 5-84
Care of Safety Belts .................................... 5-82
Chemical Paint Spotting ............................... 5-85
Cleaning Exterior Lamps/Lenses .................... 5-83
Fabric/Carpet .............................................. 5-80
Finish Care ................................................. 5-83
Finish Damage ............................................ 5-85
Instrument Panel, Vinyl, and Other


Plastic Surfaces ....................................... 5-81
Interior Cleaning .......................................... 5-79
Leather ...................................................... 5-81
Sheet Metal Damage ................................... 5-85
Tires .......................................................... 5-85
Underbody Maintenance ............................... 5-85
Washing Your Vehicle ................................... 5-82
Weatherstrips .............................................. 5-82
Windshield and Wiper Blades ........................ 5-84
Appointments, Scheduling Service ..................... 7-11
Ashtray ......................................................... 3-17
Audio System ................................................. 3-40
AM-FM Radio ............................................. 3-41
Audio Steering Wheel Controls ...................... 3-57
Backglass Antenna ...................................... 3-59


Audio System (cont.)


Fixed Mast Antenna ..................................... 3-58
Radio Reception .......................................... 3-58
Radio with CD ............................................ 3-46


Automatic Transmission


Fluid .......................................................... 5-21
Operation ................................................... 2-22


Backglass Antenna .......................................... 3-59
Battery .......................................................... 5-37
Inadvertent Power Saver .............................. 3-16


Brake


Emergencies ................................................ 4-6
Brake Fluid .................................................... 5-34
Brakes .......................................................... 5-34
System Warning Light .................................. 3-28
Braking ........................................................... 4-4
Braking in Emergencies ..................................... 4-6
Break-In, New Vehicle ..................................... 2-18
Bulb Replacement


Center High-Mounted Stoplamp (CHMSL) ........ 5-47
Daytime Running Lamp ................................ 3-14
Fog Lamp .................................................. 3-15
Front Turn Signal, Sidemarker and


Parking Lamps ......................................... 5-45


Bulb Replacement (cont.)


Halogen Bulbs ............................................ 5-43
Headlamp Aiming ........................................ 5-43
Headlamps ......................................... 5-43, 5-44
License Plate Lamps .................................... 5-49
Replacement Bulbs ...................................... 5-49
Taillamps, Turn Signal, Sidemarker,


Stoplamps, and Back-Up Lamps ................. 5-48
Buying New Tires ........................................... 5-64


California Fuel .................................................. 5-6
California Perchlorate Materials Requirements ....... 5-4
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii Capacities and Specifications ............................ 5-93
Carbon Monoxide ............................. 2-8, 2-32, 4-13
Care of


Safety Belts ................................................ 5-82
CD, MP3 ....................................................... 3-54
Center High-Mounted Stoplamp (CHMSL) ........... 5-47
Chains, Tire ................................................... 5-68
Charging System Light .................................... 3-28
Check


Engine Lamp .............................................. 3-32
Checking Things Under the Hood ...................... 5-11


Chemical Paint Spotting ................................... 5-85
Child Restraints


Child Restraint Systems ............................... 1-41
Infants and Young Children ........................... 1-38
Lower Anchors and Tethers for Children .......... 1-46
Older Children ............................................. 1-34
Securing a Child Restraint in a Rear


Seat Position ........................................... 1-53


Securing a Child Restraint in the Right


Front Seat Position ................................... 1-56
Where to Put the Restraint ........................... 1-44
Cigarette Lighter ............................................. 3-17
Cleaning


Aluminum Wheels ........................................ 5-84
Exterior Lamps/Lenses ................................. 5-83
Fabric/Carpet .............................................. 5-80
Finish Care ................................................. 5-83
Instrument Panel, Vinyl, and Other


Plastic Surfaces ....................................... 5-81
Interior ....................................................... 5-79
Leather ...................................................... 5-81
Tires .......................................................... 5-85
Underbody Maintenance ............................... 5-85
Washing Your Vehicle ................................... 5-82
Weatherstrips .............................................. 5-82
Windshield and Wiper Blades ........................ 5-84
Climate Control System ................................... 3-18
Air Filter, Passenger Compartment ................. 3-22
Outlet Adjustment ........................................ 3-21


Clock ............................................................ 3-17
Clutch, Hydraulic ............................................. 5-23
Collision Damage Repair .................................. 7-13
Compact Spare Tire ........................................ 5-78
Content Theft-Deterrent .................................... 2-16
Control of a Vehicle .......................................... 4-3
Coolant


Engine ....................................................... 5-25
Engine Temperature Gage ............................ 3-31
Cooling System .............................................. 5-24
Courtesy Transporation .................................... 7-11
Cruise Control ................................................ 3-10
Cruise Control Light ........................................ 3-36
Cupholders .................................................... 2-39
Customer Information


Courtesy Transportation ................................ 7-11
Customer Assistance for Text Telephone


(TTY) Users .............................................. 7-6
Customer Assistance Offices ........................... 7-6
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-7
Online Owner Center ..................................... 7-5
Reporting Safety Defects to General Motors ....... 7-17
Reporting Safety Defects to the


Canadian Government .............................. 7-17


Reporting Safety Defects to the


United States Government ......................... 7-16
Roadside Assistance Program ......................... 7-7
Service Publications Ordering Information ........ 7-17


D


Daytime Running Lamps Indicator Light ............. 3-36
Defensive Driving ............................................. 4-2
Disc, MP3 ...................................................... 3-54
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-16
Door


Ajar Light ................................................... 3-36
Central Door Unlocking System ....................... 2-7
Door Ajar Reminder ....................................... 2-7
Locks .......................................................... 2-6
Rear Door Security Locks ............................... 2-7


Seat Height Adjuster ...................................... 1-5


Driver


Driving


At Night ..................................................... 4-10
Before a Long Trip ...................................... 4-11
Defensive ..................................................... 4-2
Drunken ....................................................... 4-3
Highway Hypnosis ....................................... 4-12
Hill and Mountain Roads .............................. 4-12
In Rain and on Wet Roads ........................... 4-10
Rocking Your Vehicle to Get it Out ................. 4-16
Winter ........................................................ 4-13
Driving for Better Fuel Economy ......................... 4-2


EDR ............................................................. 7-18
Electrical System


Add-On Equipment ...................................... 5-86
Engine Compartment Fuse Block ................... 5-89
Fuses and Circuit Breakers ........................... 5-87
Headlamp Wiring ......................................... 5-87
Instrument Panel Fuse Block ......................... 5-88
Power Windows and Other Power Options ...... 5-87
Windshield Wiper Fuses ............................... 5-87


Engine


Air Cleaner/Filter ......................................... 5-19
Change Engine Oil Light ............................... 3-35
Check and Service Engine Soon Lamp ........... 3-32
Coolant ...................................................... 5-25
Coolant Temperature Gage ........................... 3-31
Drive Belt Routing ....................................... 6-16
Engine Compartment Overview ...................... 5-14
Exhaust ..................................................... 2-32
Oil ............................................................. 5-16
Oil Life System ........................................... 5-18
Overheating ................................................ 5-30
Starting ...................................................... 2-19
Engine Heater ................................................ 2-21
Event Data Recorders ..................................... 7-19
Extender, Safety Belt ....................................... 1-34
Exterior Lamps ............................................... 3-13


F


Filter


Engine Air Cleaner ...................................... 5-19
Finish Damage ............................................... 5-85
Fixed Mast Antenna ........................................ 3-58
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-8
Flat Tire ........................................................ 5-69
Flat Tire, Changing ......................................... 5-70
Flat Tire, Storing ............................................. 5-78
Fluid


Automatic Transmission ................................ 5-21
Power Steering ........................................... 5-32
Windshield Washer ...................................... 5-33


Fog Lamp


Fog ........................................................... 3-15
Fog Lamp Light .............................................. 3-35
............................................................... 5-5
Fuel Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Driving for Better Economy ............................. 4-2
Filling a Portable Fuel Container .................... 5-11
Filling the Tank ............................................. 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-37
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-5
Low Warning Light ....................................... 3-38


Fuses


Engine Compartment Fuse Block ................... 5-89
Fuses and Circuit Breakers ........................... 5-87
Instrument Panel Fuse Block ......................... 5-88
Windshield Wiper ......................................... 5-87


Gage


Gasoline


Engine Coolant Temperature ......................... 3-31
Fuel .......................................................... 3-37
Speedometer .............................................. 3-25
Tachometer ................................................. 3-25


Octane ........................................................ 5-5
Specifications ............................................... 5-5
Glove Box ..................................................... 2-39
GM Mobility Reimbursement Program .................. 7-7


Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-2
Headlamp


Aiming ....................................................... 5-43
Headlamp Wiring ............................................ 5-87


Headlamps .................................................... 5-44
Bulb Replacement ....................................... 5-43
Daytime Running Lamp ................................ 3-14
Exterior Lamps ............................................ 3-13
Flash-to-Pass ............................................... 3-8
Front Turn Signal, Sidemarker and


Parking Lamps ......................................... 5-45
Halogen Bulbs ............................................ 5-43
High/Low Beam Changer ................................ 3-8
Heater ........................................................... 3-18
Engine ....................................................... 2-21
Height Adjuster, Driver Seat ............................... 1-5
Highbeam On Light ......................................... 3-36
Highway Hypnosis ........................................... 4-12
Hill and Mountain Roads .................................. 4-12
Hold Mode Light ............................................. 3-30
Hood


Checking Things Under ................................ 5-11
Release ..................................................... 5-12
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-21
Hydraulic Clutch ............................................. 5-23


Ignition Positions ............................................. 2-18
Immobilizer .................................................... 2-14
Immobilizer Operation ...................................... 2-15
Inadvertent Power Battery Saver ....................... 3-16


Infants and Young Children, Restraints ............... 1-38
Inflation - Tire Pressure ................................... 5-57
Instrument Panel


Brightness .................................................. 3-15
Cluster ....................................................... 3-24
Overview ..................................................... 3-4


Jump Starting ................................................. 5-38


Keyless Entry System ....................................... 2-3
Keys ............................................................... 2-2


Labeling, Tire Sidewall ..................................... 5-52
Lamp


Malfunction Indicator .................................... 3-32


Lamps


Dome ........................................................ 3-16
Inadvertent Power Battery Saver .................... 3-16
Lap-Shoulder Belt ........................................... 1-30
LATCH System for Child Restraints ................... 1-46
License Plate Lamps ....................................... 5-49


Liftgate


Light


Carbon Monoxide ........................................ 2-10


Airbag Readiness ........................................ 3-26
Antilock Brake System (ABS) Warning ............ 3-30
Brake System Warning ................................. 3-28
Change Engine Oil ...................................... 3-35
Charging System ......................................... 3-28
Cruise Control ............................................. 3-36
Daytime Running Lamps Indicator .................. 3-36
Door Ajar ................................................... 3-36
Fog Lamp .................................................. 3-35
Highbeam On ............................................. 3-36
Hold Mode ................................................. 3-30
Low Fuel Warning ....................................... 3-38
Oil Pressure ............................................... 3-34
Passenger Airbag Status Indicator .................. 3-27
Safety Belt Reminders .................................. 3-26
Tire Pressure .............................................. 3-31
Up-Shift ..................................................... 3-28


Lights


Exterior Lamps ............................................ 3-13
Flash-to-Pass ............................................... 3-8
High/Low Beam Changer ................................ 3-8
Loading Your Vehicle ....................................... 4-16
Locks


Central Door Unlocking System ....................... 2-7
Door ........................................................... 2-6
Rear Door Security Locks ............................... 2-7
Loss of Control ................................................ 4-8


Low Fuel Warning Light ................................... 3-38
Lower Anchors and Tethers for Children ............. 1-46
Lumbar


Manual Controls ............................................ 1-5


Maintenance Schedule


Additional Required Services ........................... 6-6
At Each Fuel Fill ......................................... 6-10
At Least Once a Month ................................ 6-10
At Least Once a Year .................................. 6-11
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-8
Maintenance Record .................................... 6-17
Maintenance Replacement Parts .................... 6-15
Maintenance Requirements ............................. 6-2
Owner Checks and Services ........................... 6-9
Recommended Fluids and Lubricants ............. 6-13
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-2
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Lamp ............................... 3-32
Manual Lumbar Controls .................................... 1-5
Manual Seats ................................................... 1-4
Manual Transmission


Fluid .......................................................... 5-23
Operation ................................................... 2-26
Manual Windows ............................................ 2-12


Mirrors


Manual Rearview Mirror ................................ 2-34
Outside Convex Mirror ................................. 2-35
Outside Heated Mirrors ................................ 2-35
Outside Manual Mirrors ................................ 2-34
Outside Power Mirrors .................................. 2-35
MP3 ............................................................. 3-54
MyGMLink.com ................................................ 7-5


Navigation System, Privacy .............................. 7-20
New Vehicle Break-In ...................................... 2-18


Odometer ...................................................... 3-25
Odometer, Trip ............................................... 3-25
Off-Road Recovery ........................................... 4-8
Oil


Change Engine Oil Light ............................... 3-35
Engine ....................................................... 5-16
Pressure Light ............................................. 3-34
Oil, Engine Oil Life System .............................. 5-18
Older Children, Restraints ................................ 1-34
OnStar, Privacy .............................................. 7-20


OnStar® System, see OnStar® Manual ............... 2-36
Outlet Adjustment ............................................ 3-21
Outlets


Accessory Power ......................................... 3-16


Outside


Convex Mirror ............................................. 2-35
Heated Mirrors ............................................ 2-35
Manual Mirrors ............................................ 2-34
Power Mirrors ............................................. 2-35
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... ii


Paint, Damage ............................................... 5-85
Park


Shifting Into ................................................ 2-29
............................................ 2-30
Shifting Out of Park Brake .................................................... 2-28
Parking


Over Things That Burn ................................. 2-32
Parking Your Vehicle ....................................... 2-31
Passenger Airbag Status Indicator ..................... 3-27
Passenger Compartment Air Filter ..................... 3-22
Passenger Sensing System .............................. 1-67
Passing ........................................................... 4-8
Perchlorate Materials Requirements, California ...... 5-4


Power


Electrical System ......................................... 5-87
Inadvertent Battery Saver ............................. 3-16
Steering Fluid ............................................. 5-32
Windows .................................................... 2-13
Privacy .......................................................... 7-18
Event Data Recorders .................................. 7-19
Navigation System ....................................... 7-20
OnStar ....................................................... 7-20
Radio Frequency Identification ....................... 7-20


Radio Frequency Identification (RFID), Privacy .... 7-20
Radios


AM-FM Radio ............................................. 3-41
Radio with CD ............................................ 3-46
Reception ................................................... 3-58
Rear Door Security Locks .................................. 2-7
Rear Seat Operation ................................. 1-9, 1-12
Rear Windshield Washer/Wiper ......................... 3-10
Rearview Mirrors ............................................. 2-34
Reclining Seatbacks .......................................... 1-6
Recommended Fluids and Lubricants ................. 6-13
Recreational Vehicle Towing ............................. 4-24
Remote Keyless Entry (RKE) System .................. 2-3
Remote Keyless Entry (RKE) System,


Operation ..................................................... 2-4


Removing the Flat Tire and Installing the


Spare Tire .................................................. 5-73
Removing the Spare Tire and Tools ................... 5-71
Replacement Bulbs ......................................... 5-49
Replacement Parts, Maintenance ...................... 6-15
Reporting Safety Defects


Canadian Government .................................. 7-17
General Motors ........................................... 7-17
United States Government ............................ 7-16


Restraint System Check


Checking the Restraint Systems .................... 1-75
Replacing Restraint System Parts


After a Crash .......................................... 1-76


Roadside


Assistance Program ....................................... 7-7
Rocking Your Vehicle to Get it Out .................... 4-16
Routing, Engine Drive Belt ............................... 6-16
Running the Vehicle While Parked ..................... 2-33


Safety Belt Reminders ..................................... 3-26
Safety Belts


Care of ...................................................... 5-82
How to Wear Safety Belts Properly ................ 1-21
Lap-Shoulder Belt ........................................ 1-30


Safety Belts (cont.)


Safety Belt Extender .................................... 1-34
Safety Belt Use During Pregnancy ................. 1-33
Safety Belts Are for Everyone ....................... 1-16
Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4
Seats


Driver Seat Height Adjuster ............................. 1-5
Head Restraints ............................................ 1-2
Manual Lumbar ............................................. 1-5
Rear Seat Operation .............................. 1-9, 1-12
Reclining Seatbacks ...................................... 1-6


Securing a Child Restraint


Rear Seat Position ...................................... 1-53
Right Front Seat Position .............................. 1-56
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside of the


Vehicle ..................................................... 5-5


California Perchlorate Materials


Requirements ............................................ 5-4
California Proposition 65 Warning .................... 5-4
Doing Your Own Work ................................... 5-4
Engine Soon Lamp ...................................... 3-32
Publications Ordering Information ................... 7-17
Service, Scheduling Appointments ..................... 7-11


Servicing Your Airbag-Equipped Vehicle .............. 1-73
Sheet Metal Damage ....................................... 5-85
Shifting


Out of Park ................................................ 2-30
Shift Lock Manual Release ........................... 2-30
Shifting Into Park ............................................ 2-29
Signals, Turn and Lane-Change .......................... 3-7
Spare Tire


Compact .................................................... 5-78
Installing .................................................... 5-73
Removing ................................................... 5-71
Storing ....................................................... 5-78
Specifications, Capacities ................................. 5-93
Speedometer .................................................. 3-25
Starting the Engine ......................................... 2-19
Steering .......................................................... 4-6
Steering Wheel Controls, Audio ......................... 3-57
Steering Wheel, Tilt Wheel ................................. 3-6
Storage Areas ................................................ 2-39
Cupholders ................................................. 2-39
Glove Box .................................................. 2-39
Sunglasses Storage Compartment .................. 2-40
Stuck in Sand, Mud, Ice, or Snow ..................... 4-15
Sun Visors ..................................................... 2-14
Sunroof ......................................................... 2-40


10


T


Tachometer .................................................... 3-25
Taillamps


Turn Signal, Sidemarker, Stoplamps, and


Back-Up Lamps ....................................... 5-48
Theft-Deterrent Systems ................................... 2-14
Content Theft-Deterrent ................................ 2-16
Immobilizer ................................................. 2-14
Immobilizer Operation ................................... 2-15
Tilt Wheel ........................................................ 3-6
Time ............................................................. 3-17
Tire


Pressure Light ............................................. 3-31
Tires ............................................................. 5-51
Aluminum Wheels, Cleaning .......................... 5-84
Buying New Tires ........................................ 5-64
Chains ....................................................... 5-68
Changing a Flat Tire .................................... 5-70
Cleaning .................................................... 5-85
Compact Spare Tire ..................................... 5-78
Different Size .............................................. 5-65
If a Tire Goes Flat ....................................... 5-69
Inflation - Tire Pressure ................................ 5-57
Inspection and Rotation ................................ 5-62
Installing the Spare Tire ................................ 5-73
Pressure Monitor Operation ........................... 5-60


Tires (cont.)


Pressure Monitor System .............................. 5-59
Removing the Flat Tire ................................. 5-73
Removing the Spare Tire and Tools ............... 5-71
Storing a Flat or Spare Tire and Tools ............ 5-78
Tire Sidewall Labeling .................................. 5-52
Tire Terminology and Definitions .................... 5-54
Uniform Tire Quality Grading ......................... 5-66
Wheel Alignment and Tire Balance ................. 5-67
Wheel Replacement ..................................... 5-67
When It Is Time for New Tires ...................... 5-63


Towing


Recreational Vehicle ..................................... 4-24
Towing a Trailer .......................................... 4-27
Your Vehicle ............................................... 4-24


Transmission


Fluid, Automatic ........................................... 5-21
Fluid, Manual .............................................. 5-23
Up-Shift Light .............................................. 3-28
Transmission Operation, Automatic .................... 2-22
Transmission Operation, Manual ........................ 2-26
Trip Computer ................................................ 3-38
Trip Odometer ................................................ 3-25
Trunk .............................................................. 2-8
Turn and Lane-Change Signals .......................... 3-7
Turn Signal/Multifunction Lever ........................... 3-7


11


U


Uniform Tire Quality Grading ............................ 5-66
Up-Shift Light ................................................. 3-28


Vehicle


Control ........................................................ 4-3
Loading ...................................................... 4-16
Parking Your ............................................... 2-31
Running While Parked .................................. 2-33
Symbols ......................................................... iii Vehicle Data Recording and Privacy .................. 7-18
Vehicle Identification


Number (VIN) ............................................. 5-86
Service Parts Identification Label ................... 5-86
Ventilation Adjustment ...................................... 3-21
Visors ........................................................... 2-14


Wheels


Alignment and Tire Balance .......................... 5-67
Different Size .............................................. 5-65
Replacement ............................................... 5-67
Where to Put the Restraint ............................... 1-44
Windows ....................................................... 2-12
Manual ...................................................... 2-12
Power ........................................................ 2-13


Windshield


Washer ........................................................ 3-9
Washer Fluid .............................................. 5-33
Wiper Blade Replacement ............................. 5-50
Wiper Blades, Cleaning ................................ 5-84
Wiper Fuses ............................................... 5-87
Wipers ......................................................... 3-8
Windshield, Rear Washer/Wiper ........................ 3-10
Winter Driving ................................................ 4-13


Warning Lights, Gages, and Indicators ............... 3-23
Warnings


Hazard Warning Flashers ............................... 3-6
Safety and Symbols ......................................... iii


XM Radio Messages ....................................... 3-56


Your Vehicle and the Environment ....................... 6-2


12


2009 Chevrolet Aveo Owner Manual M


Seats and Restraint System ............................. 1-1
Head Restraints ......................................... 1-2
Front Seats ............................................... 1-4
Rear Seats ............................................... 1-9
Safety Belts ............................................. 1-16
Child Restraints ....................................... 1-34
Airbag System ......................................... 1-60
Restraint System Check ............................ 1-75
Features and Controls ..................................... 2-1
........................................................ 2-2
....................................... 2-6
................................................. 2-12
............................ 2-14
........... 2-18
.................................................... 2-34
...................................... 2-36
......................................... 2-39
.................................................. 2-40
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-18
........ 3-23
......................................... 3-38
....................................... 3-40


Keys Doors and Locks Windows Theft-Deterrent Systems Starting and Operating Your Vehicle Mirrors OnStar® System Storage Areas Sunroof


Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Trip Computer Audio System(s)


Your Driving, the Road, and the Vehicle Towing


Driving Your Vehicle ....................................... 4-1
....... 4-2
................................................... 4-24
Service and Appearance Care .......................... 5-1
Service ..................................................... 5-3
Fuel ......................................................... 5-5
Checking Things Under the Hood ............... 5-11
Headlamp Aiming ..................................... 5-43
Bulb Replacement .................................... 5-43
Windshield Wiper Blade Replacement ......... 5-50
Tires ...................................................... 5-51
Appearance Care ..................................... 5-79
Vehicle Identification ................................. 5-86
Electrical System ...................................... 5-86
Capacities and Specifications ..................... 5-93
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance Information .................... 7-1
........... 7-2
........................... 7-16
........... 7-18
Index ................................................................ 1


Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy


Maintenance Schedule


Canadian Owners A French language copy of this manual can be obtained from your dealer/retailer or from:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com


Propriétaires Canadiens On peut obtenir un exemplaire de ce guide en français auprès de concessionnaire ou à l’adresse suivante:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com


Index To quickly locate information about the vehicle, use the index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.


©2008 General Motors Corporation. All Rights Reserved.


GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem, and the name AVEO are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. GM reserves the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. This manual describes features that may or may not be on your specific vehicle. Read this manual from beginning to end to learn about the vehicle’s features and controls. Pictures, symbols, and words work together to explain vehicle operation. Keep this manual in the vehicle for quick reference.


Litho in U.S.A. Part No. 25853987 B Second Printing


ii


Safety Warnings and Symbols


A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”


A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning.


{ CAUTION:


These mean there is something that could hurt you or other people.


A notice tells about something that can damage the vehicle. Notice: These mean there is something that could damage your vehicle. Many times, this damage would not be covered by the vehicle’s warranty, and it could be costly. The notice tells what to do to help avoid the damage. There are also warning labels on the vehicle which use the same words, CAUTION or Notice.


Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gage, or indicator.


M : This symbol is shown when you need to see your owner manual for additional instructions or information.


Cautions tell what the hazard is and what to do to avoid or reduce the hazard. Read these cautions.


* : This symbol is shown when you need to see a service manual for additional instructions or information.


iii


Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index.


9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps


# : Fog Lamps


. : Fuel Gage


+ : Fuses


i : Headlamp High/Low-Beam Changer


j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure


} : Power


/ : Remote Vehicle Start > : Safety Belt Reminders


7 : Tire Pressure Monitor


F : Traction Control


M : Windshield Washer Fluid


iv


Section 1


Seats and Restraint System


Head Restraints ...............................................1-2
Front Seats ......................................................1-4
Manual Seats ................................................1-4
Seat Height Adjuster .......................................1-5
Manual Lumbar ..............................................1-5
Reclining Seatbacks ........................................1-6
Rear Seats .......................................................1-9
Rear Seat Operation (Sedan) ...........................1-9
Rear Seat Operation (Hatchback) ....................1-12
Safety Belts ...................................................1-16
Safety Belts: They Are for Everyone ................1-16
How to Wear Safety Belts Properly .................1-21
Lap-Shoulder Belt .........................................1-30
Safety Belt Use During Pregnancy ..................1-33
Safety Belt Extender .....................................1-34
Child Restraints .............................................1-34
Older Children ..............................................1-34
Infants and Young Children ............................1-38
Child Restraint Systems .................................1-41
Where to Put the Restraint .............................1-44


Lower Anchors and Tethers for


Children (LATCH) ......................................1-46


Securing a Child Restraint in a Rear


Seat Position ............................................1-53


Securing a Child Restraint in the Right


Front Seat Position ....................................1-56
Airbag System ...............................................1-60
Where Are the Airbags? ................................1-62
When Should an Airbag Inflate? .....................1-64
What Makes an Airbag Inflate? .......................1-65
How Does an Airbag Restrain? .......................1-65
What Will You See After an Airbag Inflates? .....1-66
Passenger Sensing System ............................1-67
Servicing Your Airbag-Equipped Vehicle ...........1-73
Adding Equipment to Your Airbag-Equipped


Vehicle ....................................................1-74
Restraint System Check ..................................1-75
Checking the Restraint Systems ......................1-75
Replacing Restraint System Parts


After a Crash ............................................1-76


1-1


Head Restraints The front seats have adjustable head restraints in the outboard seating positions.


{ CAUTION:


With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.


1-2


Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant’s head. This position reduces the chances of a neck injury in a crash.


Pull the head restraint up to raise it. To lower the head restraint, press the button, located on the top of the seatback, and push the restraint down. Push down on the head restraint after the button is released to make sure that it is locked in place. The head restraints are not designed to be removed. The rear seats have head rests that are adjustable up and down.


1-3


Front Seats


Manual Seats


{ CAUTION:


You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.


Pull up and hold the bar located under the front of the seat to unlock it.


Slide the seat to where you want it and release the bar. Then try to move the seat with your body, to make sure the seat is locked into place.


1-4


Seat Height Adjuster


Manual Lumbar


Turn the knob located on the outboard side of the seat cushion to adjust the height of the driver seat cushion.


On vehicles with front seat manual lumbar, the adjustment lever is located on the outboard side of the seatback.


Turn the knob forward to raise the height of the seat cushion and rearward to lower it.


Move the lever up or down to one of its three positions to increase or decrease the lumbar support. The highest position provides the most support and the lowest position provides the least support.


1-5


Reclining Seatbacks


{ CAUTION:


You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.


{ CAUTION:


If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.


The seats have manual reclining seatbacks. The lever used to operate them is located on the outboard side of the seats.


1-6


To recline the seatback: 1. Lift the recline lever. 2. Move the seatback to the desired position, then release the lever to lock the seatback in place.


3. Push and pull on the seatback to make sure it is


locked.


To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the


seatback and the seatback will return to the upright position.


2. Push and pull on the seatback to make sure it is


locked.


1-7


{ CAUTION:


Sitting in a reclined position when the vehicle is in motion can be dangerous. Even if when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly.


1-8


Do not have a seatback reclined if the vehicle is moving.


Rear Seats


Rear Seat Operation (Sedan) Folding the Seatbacks The rear seatbacks can be folded down to increase cargo space. To fold down the seatbacks: Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat.


1. Remove the safety belt strap from the safety belt


guide by pulling it through the slot.


2. Push the head restraints all the way down. 3. Unlatch the center safety belt by pressing the red


button on the buckle.


1-9


4. Detach the center safety belt from the mini buckle by inserting the ignition key into the slot in the mini buckle, pressing the release button, and allowing the belt to retract.


5. Pull up the release knob located on top of either of


the rear seatbacks.


6. Fold the rear seatback forward and down. To return the seatback to the upright position: 1. Hook the safety belts into the safety belt guide. 2. Lift the seatback up and push it to its original


position.


1-10


{ CAUTION:


{ CAUTION:


If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.


3. Push down and rearward firmly on the top of the


seatbacks until it latches securely in the fully upright position.


4. To reattach the center seat safety belt to the mini


buckle, pull it from the retractor.


5. Push the latch plate at the end of the safety belt


strap into the mini-buckle until the mechanism clicks. Make sure the strap is not twisted. The sliding latch plate will face the front of the vehicle.


A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.


6. Insert the safety belt strap back into the safety belt


guide.


1-11


Rear Seat Operation (Hatchback) Folding the Rear Seats The rear seats can be folded to increase cargo space. To fold the rear seats: 1. Lower the head restraints completely. 2. Unlatch the center safety belt by pressing the red


button on the buckle.


1-12


3. Detach the center safety belt from the mini buckle by inserting the key into the slot in the mini buckle, pressing the release button, and allowing it to retract.


6. Firmly pull the release handles on the rear side of


the seat cushion to unlock the seat cushion.


7. Lift the seat cushion up and flip it forward.


4. Pull up the release knob, located on the top


of the seatbacks, and fold the seatbacks forward and down.


Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat. 5. Move the safety belt buckles and safety belt in the


center seating position out of the space between the seatbacks and the seat cushion so they are not in the way as the seat is being folded.


1-13


Notice: Damage to the safety belt buckle or rear seat locking mechanism can occur if the safety belt and buckles are pinched under the rear seat cushion. Do not place the safety belt and buckles on the floor under the rear seat cushion when the rear seat is put back to the sitting position. 3. Push the seat cushion down to its original position


until it latches securely. Try to pull up on the seat to make sure it is locked in place.


8. Clip the hook to the front seat head restraint to


keep the rear seat secure.


Unfolding the Seats To return the rear seats to the normal seating position: 1. Unclip the hook from the front seat head restraint. 2. Position the buckles in back of the seat latches


when moving the rear seats to the sitting position.


1-14


4. Hook the safety belts in the outboard seating


positions into the retaining clips.


{ CAUTION:


{ CAUTION:


If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.


9. Push down and rearward firmly on the top of the


seatbacks until they latch securely in the fully upright position.


A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.


5. Lift the seatbacks up and push them back to their


original latched positions.


6. Unhook the safety belts in the outboard seating


positions from the retaining clips.


7. Return the safety belt buckles and the center seat


safety belt to their original position between the rear seatback and the seat cushion. Make sure the straps of the safety belt and buckles are not twisted.


8. To reattach the center seat safety belt to the mini


buckle, pull it from the retractor.


1-15


{ CAUTION:


It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.


This vehicle has indicators as a reminder to buckle the safety belts. See Safety Belt Reminders on page 3-26
for additional information.


Safety Belts


Safety Belts: They Are for Everyone This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.


{ CAUTION:


Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. You can hit things inside the vehicle harder or be ejected from the vehicle. You and your passenger(s) can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly too.


1-16


Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.


In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: You never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without safety belts, they could have been badly hurt or killed. After more than 40 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot!


Take the simplest vehicle. Suppose it is just a seat on wheels.


1-17


Put someone on it.


Get it up to speed. Then stop the vehicle. The rider does not stop.


1-18


The person keeps going until stopped by something. In a real vehicle, it could be the windshield...


or the instrument panel...


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