2005 Cadillac SRX Owners Manual

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4. Attach the wheel wrench to the hoist shaft. 5. Turn the wheel wrench clockwise to lift the spare tire. 6. When the tire is almost in the stored position, turn the tire so that the valve stem is towards the rear of the vehicle. This will help when you check and maintain tire pressure in the spare. 7. Raise the tire fully against the underside of the vehicle. Continue turning the wheel wrench until you feel more than two clicks. This indicates that the compact spare tire is secure and the cable is tight. The spare tire hoist cannot be overtightened. 8. Make sure the tire is stored securely. Push, pull (A), and then try to turn the tire (B). If the tire moves, use the wheel wrench to tighten the cable. Put back all tools as they were stored in the rear storage compartment and put the compartment cover back on. 5-81 Compact Spare Tire Although the compact spare tire was fully inﬂated when the vehicle was new, it can lose air after a time. Check the inﬂation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inﬂated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can ﬁnish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not ﬁt. Keep the spare tire and its wheel together. Notice: Tire chains will not ﬁt your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare. 5-82 Appearance Care Cleaning products can be hazardous. Some are toxic. Other cleaning products can burst into ﬂames if a match is struck near them or if they get on a hot part of the vehicle. Some are dangerous if their fumes are inhaled in a closed space. When anything from a container is used to clean the vehicle, be sure to follow the manufacturer’s warnings and instructions. Always open the doors or windows of the vehicle when cleaning the inside. Never use these to clean the vehicle: (cid:127) Gasoline (cid:127) Benzene (cid:127) Naphtha (cid:127) Carbon Tetrachloride (cid:127) Acetone (cid:127) Paint Thinner Turpentine Lacquer Thinner (cid:127) Nail Polish Remover They can all be hazardous — some more than others — and they can all damage the vehicle, too. Do not use any of these products unless this manual says you can. In many uses, these will damage the vehicle: (cid:127) Alcohol Laundry Soap (cid:127) Bleach (cid:127) Reducing Agents 5-83 (cid:127) (cid:127) (cid:127) Fabric/Carpet Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic, and painted surfaces with a clean, damp cloth. GM-approved cleaning products can be obtained from your dealer. Here are some cleaning tips: (cid:127) Always read the instructions on the cleaner label. (cid:127) Clean up stains as soon as you can before they set. (cid:127) Carefully scrape off any excess stain. (cid:127) Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. To avoid forming a ring on fabric after spot cleaning, clean the entire area immediately or it will set. Most stains can be removed with club soda water. To clean, use the following instructions: 1. For liquids: blot with a clean, soft, white cloth. For solids: remove as much as possible and then vacuum or brush. 2. Apply club soda water to a clean, soft, white cloth. Do not over-saturate; the cloth should not drip water. 3. Clean the entire area. Avoid getting the fabric too wet. 4. Start cleaning from the seams into the stain to avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry, clean, soft, white cloth. 5-84 (cid:127) Using Cleaner on Fabric 1. First, try the cleaner in an inconspicuous area to make sure the cleaner does not affect the color of the fabric. 2. For liquids: blot with a clean, soft, white cloth. For solids: remove as much as possible and then vacuum or brush. 3. Spray a small amount of the cleaner onto a clean soft, white, cloth. Do not apply spray directly to the fabric. 4. Start cleaning from the seams into the stain to avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry, clean, soft, white cloth. 7. If the cleaner leaves a ring effect, follow up with the club soda water instructions given earlier in this section. Special Fabric Cleaning Problems Stains caused by such things as catsup, black coffee, egg, fruit, fruit juice, milk, soft drinks, vomit, urine, and blood can be removed using the club soda water instructions given earlier in this section. If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry. Stains caused by oil and grease can be cleaned with an approved GM cleaner and a clean, white cloth. 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely. 3. If a stain remains, follow the cleaner instructions described earlier. 5-85 Vinyl Use warm water and a clean cloth. (cid:127) Rub with a clean, damp cloth to remove dirt. This may have to be done more than once. Things like tar, asphalt, and shoe polish will stain if they are not removed quickly. Use a clean cloth and vinyl cleaner. See your dealer for this product. Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. For stubborn stains, use a leather cleaner. (cid:127) Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish, or shoe polish on leather. (cid:127) Soiled or stained leather should be cleaned immediately. If dirt is allowed to work into the ﬁnish, it can harm the leather. Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface ﬁnish. Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Speaker Covers Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap. 5-86 (cid:127) (cid:127) Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust ﬁlms on interior glass. See Vehicle Care/Appearance Materials on page 5-91. Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger and the integrated radio antenna. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. If you use abrasive cleaners when cleaning Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-11. Washing Your Vehicle The paint ﬁnish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s ﬁnish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-91. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be ﬂushed promptly and not allowed to dry on the surface, or they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. 5-87 Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-87. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint ﬁnish. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-91. The vehicle has a “basecoat/clearcoat” paint ﬁnish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., 5-88 can damage the vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint ﬁnish looking new, keep the vehicle in a garage or covered whenever possible. Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. If you use strong soaps, chemicals, Aluminum or Chrome-Plated Wheels The vehicle may be equipped with either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. If you drive your vehicle through an Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. 5-89 Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of ﬁnish damage can be corrected in your GM dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your GM dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. 5-90 Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products. Description Usage Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl tops, upholstery, and convertible tops. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on and wipe off. Description Usage Cleaner Wax Swirl Remover Polish Wash Wax Concentrate Foaming Tire Shine Low Gloss Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. See your General Motors parts department for these products. See Recommended Fluids and Lubricants on page 6-11. Odor Eliminator Spot Lifter 5-91 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The 8th character in your VIN is the engine code. This code will help you identify your engine, speciﬁcations and replacement parts. 5-92 Service Parts Identiﬁcation Label You will ﬁnd this label in the passenger side rear storage compartment or at the lower edge of the liftgate. It is very helpful if you ever need to order parts. On this label, you will ﬁnd the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-58. Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker. If the wiper motor overheats due to heavy snow, the wipers will stop until the motor cools and will then restart. Power Windows and Other Power Options Circuit breakers protect the power windows and power seats. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If a fuse blows, see your dealer for service immediately. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. The fuses are located in three fuse blocks, one located in the engine compartment on the passenger’s side and the other two under the rear seat. 5-93 Underhood Fuse Block The underhood fuse block is located in the engine compartment on the passenger’s side of the vehicle. See Engine Compartment Overview on page 5-12 for more information on location. To access the fuses, push in the two tabs located on each side of the fuse block cover. Then lift the cover off. 5-94 Relays LO SPEED FAN RELAY MINI Usage Low Speed Fan Motor HI SPEED FAN RELAY MINI High Speed Fan Motor ACCESSORY RELAY MINI Accessory Power Outlets S/P FAN Series/Parallel Fan RELAY MINI PARK LAMP RELAY MICRO Parking Lamps HORN RELAY Horn MICRO Relays HI BEAM Usage RELAY MICRO High-Beam Headlamps DRL RELAY MICRO-OPT Daytime Running Lamps LO BEAM RELAY/HID MINI-OPT Low-Beam HID Headlamps (Option) Wiring Usage Harnesses BODY W/H Wiring Harness Connection Wiring Harness Connection Engine Wiring Harness Connection Forward Lamp Wiring Harness Connection I/P W/H ENG W/H FORWARD LAMP HDLP WASH RELAY MINI-OPT SPARE BLOWER Headlamp Washer Motor (Option) Not Used Front Blower RELAY MINI FOG LAMP RELAY MICRO Fog Lamps MAIN RELAY Powertrain/ECM MICRO CMP CLU Starter Solenoid STARTER RELAY MINI RELAY MICRO Compressor Clutch IGN-1 RELAY Ignition Switch (ON) MICRO J Cases R REAR R REAR L REAR L REAR HI FAN LOW FAN BLOWER STARTER EBCM Usage RRPDB (Passenger’s Side Rear Power Distribution Box) RRPDB (Passenger’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) High Cooling Fan Motor Low Cooling Fan Motor PWM Fan Motor Assembly Starter Solenoid Electronic Brake Control Module 5-95 Fuses RT PARK HORN Usage Passenger’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly Dual Horn Assembly LT HI BEAM Driver’s Side High-Beam Headlamp LT LOW BEAM Driver’s Side Low-Beam Headlamp RT LOW BEAM Passenger’s Side Low-Beam Headlamp RT HI BEAM Passenger’s Side High-Beam HFV6 ECM REAR WPR THEFT LT PARK Headlamp High Feature V6 ECM (Electronic Control Module) Rear Wiper Motor ECM, TCM (Transmission Control Module), PASS-Key® III+ Module Driver’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly LIC/DIMMING Rear License Plate Assembly, DIM (Dash Integration Module) 5-96 Fuses DIM/ALDL FLASHER V8 ECM STRG CTLS Usage DIM, ALDL (Assembly Line Data Link) Turn Signal/Hazard Flasher Module V8 ECM, Canister Purge Steering Wheel Control Pad, Headlamp Switch STARTER RLY Jumper to Starter Relay WASH NOZ Driver’s and Passenger’s Side Heated Washer Nozzles ODD COILS Odd Ignition Coils, Fuel Injectors, TCM/IPC SPARE ABS VICS SPARE SPARE Odd Injection Coils TCM, ECM and IPC (Instrument Panel Cluster) Not Used Anti-Lock Brake System Vehicle Information and Communication System Not Used Not Used Fuses IGN SW Usage Ignition Switch (Power to IGN-3 and CRANK) VOLT CHECK DIM ECM/TCM ECM, TCM, IPC, PASS-Key® III+ Module WPR MOD Windshield Wiper Module Assembly POSTO2 Post O2 Sensors COMP CLUTCH Compressor Clutch WPR SW FOG LAMP OUTLET Windshield Wiper/Washer Switch Fog Lamps Center Console Accessory Power Outlet EVEN COILS Even Injection Coils Fuses I/P OUTLET CCP Usage Instrument Panel Accessory Power Outlet Climate Control PREO2/CAM Driver’s and Passenger’s Side Oxygen Sensors, CAM Phaser Not Used Not Used Not Used SPARE SPARE SPARE Circuit Breakers HDLP WASH C/B-OPT Usage Headlamp Washer Motor (Optional) 5-97 Relays BASS RELAY MINI SPARE ELC RELAY MINI SPARE Usage Brake Apply Sensor Not Used ELC (Electronic Level Control) Compressor Motor Not Used L POSITION RELAY MICRO Driver’s Side Position Lamp R POSITION RELAY MICRO Passenger’s Side Position Lamp Heated Seat Modules, Air Inlet IGN 3 RELAY Motor, Shifter Assembly MICRO STANDING LAMP RLY MICRO Control for Position Lamp Relays SPARE REV LAMP RELAY MICRO Not Used ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Rear Underseat Fuse Block (Driver Side) The driver’s side rear fuse block is located under the rear seat on the driver’s side of the vehicle. The carpet must be lifted up to access the rear fuse block. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-98 Fuses L FRT HTD SEAT MOD MEM/ADAPT SEAT THEFT REVERSE LAMP SPARE POSITION LAMP SPARE ELC COMP AUDIO FFS SW Usage Driver’s Heated Seat Module Driver’s Power Seat Switch, Memory Seat Module Universal Garage Door Opener, Intrusion Sensor, Diversity Antenna Module ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Not Used Taillamp Assemblies, Front Position Lamp Assemblies Not Used ELC Compressor, ELC Solenoid Radio, OnStar Module Flip Fold Seat Switch REAR DR MOD Rear Door Modules FFSM DRIVER DR MOD Flip Fold Seat Module Driver’s Door Module Fuses BASS HDLP LEVELING SPARE CCP IGN 3 J Cases AMP ELC Circuit Breakers SEAT C/B Usage Taillamps, Center High-Mounted Stop Lamp, Flasher Module, ABS Module, Trailer Lamps Headlamp Leveling System Chassis Sensors (Export Only) Not Used CCP (Climate Control Panel) Heated Seat Modules, Air Inlet Motor, Shifter Assembly Usage Audio Ampliﬁer ELC Compressor Usage Power Seat Switches, Memory Seat Module 5-99 Rear Underseat Fuse Block (Passenger Side) The passenger’s side rear fuse block is located under the rear seat on the passenger’s side of the vehicle. The carpet must be lifted up to access the rear fuse block. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-100 Relays Usage PRIMARY QUARTER A/C RELAY MINI Rear A/C SPARE Not Used REAR DEFOG RELAY MINI Rear Window Defogger SPARE Not Used AFTERBOIL RELAY MICRO Afterboil Pump INT LAMP RELAY MICRO IGN 1 RELAY MICRO SPARE REAR FOG LAMP RLY MICRO FUEL PUMP MOTOR RLY MICRO Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly Ignition Switch Not Used Rear Fog Lamps (Export Only) Fuel Pump Motor Fuses INTERIOR LAMP RT FRT DR MOD RIM REAR FOG LAMP SUSPNTN VICS SPARE POWER SOUNDER AFTERBOIL CANISTER VENT FUEL PUMP MTR Usage Fuses Usage Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly Passenger’s Door Module RIM (Rear Integration Module), Ignition Switch, Key Lock Cylinder Rear Fog Lamps (Export Only) Suspension Module TV Tuner Assembly, VICS (Vehicle Information Communication System) Module Not Used REAR HVAC Rear Climate Control System R FRT HTD SEAT MOD Passenger’s Side Heated Seat Module REAR HATCH Rear Hatch Latch AIR BAG IGN 1 SPARE SPARE SDM (Sensing Diagnostic Module) Shifter, Power Sounder, Rear Parking Aid, Rearview Mirror, RIM Not Used Not Used J Cases Usage SUNROOF MOD Power Sunroof Module Power Sounder, Inclination Sensor REAR DEFOG Rear Window Defogger Element Afterboil Heater Pump Canister Vent Solenoid Fuel Pump Motor Circuit Breakers DR MOD PWR C/B Usage Door Modules 5-101 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-11 for more information. Application Air Conditioning Refrigerant R134a Front A/C Front and Rear A/C Automatic Transmission Cooling System 3.6L V6 4.6L V8 Engine Oil with Filter 3.6L V6 4.6L V8 AWD 4.6L V8 RWD 5-102 Capacities English 1.26 lbs 1.76 lbs 9.0 quarts 9.7 quarts 10.4 quarts Metric 0.57 kg 0.80 kg 8.5 L 9.2 L 9.8 L 6.0 quarts 7.5 quarts 8.0 quarts 20.0 gallons 5.7 L 7.1 L 7.6 L 75.7 L 140 Y Fuel Tank Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 100 ft lb Engine Speciﬁcations Engine 3.6L V6 (LY7) 4.6L V8 (LH2) VIN Code Transmission Spark Plug Gap Automatic Automatic 0.044 inches (1.1 mm) 0.040 inches (1.0 mm) 5-103 ✍ NOTES 5-104 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using Your Maintenance Schedule ....................6-2 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-7 Owner Checks and Services ............................6-8 At Each Fuel Fill ............................................6-8 At Least Once a Month ...................................6-9 At Least Once a Year .....................................6-9 Recommended Fluids and Lubricants ...............6-11 Normal Maintenance Replacement Parts ..........6-13 Maintenance Record .....................................6-14 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. 6-2 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench dealer. This schedule is for vehicles that: carry passengers and cargo within recommended limits. You will ﬁnd these limits on the tire and loading information label. See Loading Your Vehicle on page 4-45. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Operating Your All-Wheel-Drive Vehicle Off Paved Roads on page 4-17. use the recommended fuel. See Gasoline Octane on page 5-5. The services in Scheduled Maintenance on page 6-4 should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench dealer do these jobs. When you go to your GM Goodwrench dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to get service information, see Service Publications Ordering Information on page 7-12. 6-3 (cid:127) (cid:127) (cid:127) (cid:127) Owner Checks and Services on page 6-8 tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-11 and Normal Maintenance Replacement Parts on page 6-13. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance When the CHANGE ENGINE OIL message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-20 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL message appears, certain services, checks and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE ENGINE OIL message comes on within 10 months since vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. 6-4 Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 5-16. Reset oil life system. See Engine Oil Life System on page 5-20. An Emission Control Service. Lubricate chassis components. See footnote #. Visually check for any leaks or damage. See footnote (g). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-22. An Emission Control Service. See footnote †. Check tires for inﬂation pressures and wear. See Tires on page 5-52. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission ﬂuid level and add ﬂuid as needed. Replace passenger compartment air ﬁlter. See footnote (j). • • • • • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Additional Required Services 75,000 25,000 (41 500) 50,000 (83 000) (125 000) • • • 100,000 (166 000) • 125,000 (207 500) • 150,000 (240 000) • Service and Miles (Kilometers) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-22. An Emission Control Service. For vehicles used for trailer towing: Change transfer case ﬂuid. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h). Change automatic transmission ﬂuid and ﬁlter (normal service). Replace spark plugs. An Emission Control Service. Engine cooling system service (or every 5 years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. 6-6 • • • • • • • • • • • • • • • • • • • • • • Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, ball joints, steering linkage, transmission shift linkage and parking brake cable guides. Ball joints should not be lubricated unless their temperature is 10°F (-12°C) or higher, or they could be damaged. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, ﬁttings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. (The airbag system does not need regular maintenance.) (f) Lubricate all key lock cylinders, hood latch assemblies, secondary latch, pivots, spring anchor, release pawl, hood hinges, body door hinges, rear compartment hinges and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better and not stick or squeak. See Weatherstrips on page 5-87. 6-7 (g) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police or delivery service. (i) Drain, ﬂush and reﬁll cooling system. See Engine Coolant on page 5-24 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (j) If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-11. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-16 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. It is important to check your oil regularly 6-8 Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-24 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Do not forget to check your spare tire. See Tires on page 5-52 for further details. Check to make sure the spare tire is stored securely. Push, pull and then try to turn the spare tire. If it moves, tighten it. See Changing a Flat Tire on page 5-70. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-28 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service. 6-9 Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-28 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to OFF in each shift lever position. The ignition should turn to OFF only when the shift lever is in PARK (P). The key should come out only in OFF. Contact your GM Goodwrench dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. 6-10 (cid:127) (cid:127) Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 5-16. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-24. Engine Oil Engine Coolant 6-11 (cid:127) (cid:127) Usage Fluid/Lubricant Usage Fluid/Lubricant Hydraulic Brake System Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Solvent GM Optikleen® Washer Solvent. Power Steering System Automatic Transmission Key Lock Cylinders Chassis Lubrication Front and Rear Axle GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Speciﬁcation” on the label. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Speciﬁcation 9986115. 6-12 Transfer Case Hood Hinges DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Speciﬁcation” on the label. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Body Door Hinge Pins, Tailgate Hinge and Linkage, Folding Seats and Fuel Door Hinge Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Outer Tailgate Handle Pivot Points Weatherstrip Conditioning Weatherstrip Squeaks Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teﬂon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437). Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer. Part GM Part Numbers Engine Air Cleaner/Filter Engine Oil Filter 3.6L V6 4.6L V8 Passenger Compartment Air Filter Element Spark Plugs 3.6L V6 4.6L V8 Windshield Wiper Blades (Hook Type) Driver’s Side – 22 inches (56.5 cm) Passenger’s Side – 21 inches (53.3 cm) 25728874 25177917 89017342 25740404 12565996 12571533 12367281 88892785 ACDelco® Part Numbers A2029C PF2129 PF61 — 41-988 41-986 8-2221 8-2211 6-13 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2 in this section. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-14 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-15 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-16 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ...............................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Program for Persons with Disabilities ...........................................7-6 Roadside Service ...........................................7-6 Courtesy Transportation ...................................7-8 Vehicle Data Collection and Event Data Recorders .........................................7-10 Reporting Safety Defects ................................7-11 Reporting Safety Defects to the United States Government ..........................7-11 Reporting Safety Defects to the Canadian Government ................................7-12 Reporting Safety Defects to General Motors .........................................7-12 Service Publications Ordering Information .........7-12 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada, Canadian Cadillac Customer Communication Centre by calling 1-888-446–2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 Online Owner Center The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner’s manual (United States only). (cid:127) Keep track of your vehicle’s service history and maintenance schedule. Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only available to members (United States only). Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com. (United States) or My GM Canada within www.gmcanada.com (Canada). Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. 7-4 (cid:127) United States — Customer Assistance Canada — Customer Assistance Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 1-800-458-8006 1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-888-446-2000 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 7-5 Roadside Service Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service® can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. GM Mobility Program for Persons with Disabilities This program, available to qualiﬁed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment that may be required for your vehicle, such as hand controls, wheelchair/scooter lifts, etc. This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, see your GM dealer or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830. 7-6 Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at “no charge,” throughout your Cadillac Warranty Period — 48 months/50,000 miles (80 000 km). Emergency Road Service is performed on site for the following situations: Towing Service (cid:127) Battery Jump Starting Lock Out Assistance Fuel Delivery Flat Tire Change (Covers change only) Trip Interruption — If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals, and rental car. Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. A Roadside Service Advisor will assist you and request the following information: (cid:127) A description of the problem (cid:127) Name, home address, home telephone number Location of your Cadillac and number you are calling from The model year, Vehicle Identiﬁcation Number (VIN), mileage, and date of delivery Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 — daily, 24 hours. 7-7 (cid:127) (cid:127)

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2005 Cadillac SRX Owners Manual