2007 Buick Rendezvous Owners Manual

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Section 7 Customer Assistance Information Customer Assistance and Information ....... 492 Customer Satisfaction Procedure ............... 492 Online Owner Center ................................. 495 Customer Assistance for Text Telephone (TTY) Users .......................... 496 Customer Assistance Offices ..................... 496 GM Mobility Reimbursement Program ........ 497 Roadside Assistance Program ................... 498 Courtesy Transportation ............................. 501 Vehicle Data Collection and Event Data Recorders ...................................... 503 Collision Damage Repair ........................... 504 Reporting Safety Defects ............................ 508 Reporting Safety Defects to the United States Government ..................... 508 Reporting Safety Defects to the Canadian Government ............................ 509 Reporting Safety Defects to General Motors ...................................... 509 Service Publications Ordering Information ............................................. 510 491 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your GM dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Buick Customer Assistance Center by calling 1-800-521-7300. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number. This is available from the vehicle registration or title, or the plate at the top left of the instrument panel. (cid:127) Dealership name and location (cid:127) Vehicle delivery date and present mileage When contacting Buick, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 492 STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, in the United States, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 493 STEP THREE — Canadian Owner: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps one and two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to the Mediation/Arbitration Program at the following address. Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 494 Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history and maintenance schedule. (cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 495 Roadside Assistance: 1-800-252-1112 Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-83-BUICK. TTY users in Canada can dial 1-800-263-3830. Customer Assistance Offices Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to: United States — Customer Assistance Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 www.Buick.com 1-800-521-7300 1-800-832-8425 (For Text Telephone devices (TTYs)) 496 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/ scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 497 Roadside Assistance Program In the U.S. call 1-800-252-1112. In Canada call 1-800-268-6800. Service available 24 hours a day, 365 days a year. As the proud owner of a new Buick vehicle, you are automatically enrolled in the Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage. The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. (cid:127) Lock-out Service: To ensure security, the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km). 498 (cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow. (cid:127) Flat Tire Change: Installation of your spare tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request, Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. (cid:127) Trip Interruption Beneﬁts and Assistance: In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. 499 (cid:127) Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures are covered under Buick’s Bumper-to-Bumper warranty for U.S. customers, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone number. (cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number. (cid:127) Odometer reading, Vehicle Identiﬁcation Number, and delivery date of the vehicle. (cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Buick Roadside Assistance: 1-800-252-1112, TTY users, call 1-888-889-2438, Canadian customers call 1-800-268-6800. Buick and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Buick and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. 500 Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. 501 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used as ‘shuttle service,’ the reimbursement is limited to the associated shuttle allowance and must be supported by original receipts. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement 502 for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if the vehicle has the Anti-lock Brake System (ABS), to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called Event Data Recorders (EDR). In a crash event, computer systems, such as the airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. 503 Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle has OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, (cid:127) (cid:127) as part of GM’s defense of litigation through the discovery process, or (cid:127) as required by law. In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or (cid:127) share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes. 504 Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. 505 Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. 506 If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 498 for more information. (cid:127) (cid:127) (cid:127) If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. (cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. (cid:127) If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:127) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. 507 Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. 508 To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 400 Seventh Street, SW. Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us. Please call us at 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 509 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and speciﬁcations for GM transmissions, transaxles, and transfer cases. Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, the service bulletin reference number can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). This reference number is needed to order the service bulletin from Helm, Inc. RETAIL SELL PRICE: $6.00 US + Processing Fee 510 Owner Information Owner publications are written speciﬁcally for owners and intended to provide basic operational information about the vehicle. The owner manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00US + Processing Fee Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00US + Processing Fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds. 511 ✍ NOTES 512 A Accessories and Modiﬁcations ..................... 354 Accessory Inﬂator ........................................ 425 Accessory Power Outlet(s) .......................... 199 Adding Equipment to Your Airbag-Equipped Vehicle ..................................................... 103 Additives, Fuel ............................................ 357 Add-On Electrical Equipment ....................... 462 Air Cleaner/Filter, Engine ............................. 370 Air Conditioning ......................... 200, 203, 206 Airbag Passenger Status Indicator ....................... 217 Readiness Light ....................................... 215 Airbag Sensing and Diagnostic Module (SDM) .......................................... 503 Airbag System ............................................... 88 Adding Equipment to Your Airbag-Equipped Vehicle ....................... 103 How Does an Airbag Restrain? .................. 96 Passenger Sensing System ....................... 98 Servicing Your Airbag-Equipped Vehicle .... 102 What Makes an Airbag Inﬂate? .................. 95 What Will You See After an Airbag Inﬂates? ................................................. 96 When Should an Airbag Inﬂate? ................. 93 Where Are the Airbags? ............................. 91 Airbag System (cont.) Antenna, Fixed Mast ................................... 299 Antenna, XM™ Satellite Radio Antenna System .................................................... 299 Anti-Lock Brake System (ABS) .................... 307 Anti-Lock Brake, System Warning Light ....... 220 Appearance Care Aluminum or Chrome-Plated Wheels ........ 457 Care of Safety Belts ................................ 455 Chemical Paint Spotting ........................... 459 Cleaning Exterior Lamps/Lenses .............. 456 Cleaning the Inside of Your Vehicle .......... 451 Fabric/Carpet ........................................... 453 Finish Care .............................................. 456 Finish Damage ......................................... 459 Instrument Panel, Vinyl, and Other Plastic Surfaces .................................... 454 Leather .................................................... 454 Sheet Metal Damage ............................... 458 Tires ........................................................ 458 Underbody Maintenance ........................... 459 Vehicle Care/Appearance Materials .......... 460 Washing Your Vehicle .............................. 455 Weatherstrips ........................................... 455 Windshield, Backglass, and Wiper Blades ........................................ 457 513 Ashtray(s) .................................................... 200 Audio System(s) .......................................... 250 Audio Steering Wheel Controls ................. 296 Care of Your CD and DVD Player ............ 298 Care of Your CDs and DVDs ................... 298 Fixed Mast Antenna ................................. 299 Navigation/Radio System, see Navigation Manual ................................ 277 Radio with CD ......................................... 252 Radio with Six-Disc CD ............................ 262 Rear Seat Audio (RSA) ............................ 293 Setting the Time ...................................... 252 Theft-Deterrent Feature ............................ 296 Understanding Radio Reception ............... 297 XM™ Satellite Radio Antenna System ...... 299 Automatic Headlamp System ....................... 187 Automatic Transaxle Fluid ........................................................ 372 Operation ................................................. 132 Brake Anti-Lock Brake System (ABS) ................. 307 Emergencies ............................................ 309 Low Fluid Warning Message .................... 232 Parking .................................................... 135 System Warning Light .............................. 219 Brakes ........................................................ 389 Braking ....................................................... 306 Braking in Emergencies ............................... 309 Break-In, New Vehicle ................................. 127 Bulb Replacement ....................................... 399 Halogen Bulbs ......................................... 399 Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps ........... 399 Replacement Bulbs .................................. 404 Taillamps and Back-Up Lamps ................. 402 Taillamps, Turn Signal, and Stoplamps ..... 401 Buying New Tires ........................................ 418 Battery ........................................................ 393 Run-Down Protection ............................... 192 Before Leaving on a Long Trip .................... 323 Bench Seat, Split .......................................... 15 Calibration ................................................... 238 California Fuel ............................................. 357 California Proposition 65 Warning ................ 355 Canadian Owners ........................................... 3 Capacities and Speciﬁcations ...................... 469 Captain Chairs, Rear ..................................... 21 514 Carbon Monoxide .............. 118, 140, 327, 340 Care of Safety Belts ............................................. 455 Your CD and DVD Player ........................ 298 Your CDs and DVDs ................................ 298 Cargo Cover ............................................... 165 Cargo Lamp ................................................ 192 Cell Phone Storage Area ............................. 159 Center Rear Passenger Position, Safety Belts ............................................... 51 Chains, Tire ................................................. 424 Change Engine Oil Message ....................... 230 Charging System Indicator Message ............ 228 Check Engine Light ............................................ 222 Tire Pressure System ............................... 414 Check Gas Cap Message ........................... 231 Checking Things Under the Hood ................ 362 Chemical Paint Spotting .............................. 459 Child Restraints Child Restraint Systems ............................. 64 Infants and Young Children ........................ 60 Lower Anchors and Tethers for Children ..... 69 Older Children ........................................... 57 Securing a Child Restraint in a Rear Outside Seat Position ............................. 79 Child Restraints (cont.) Securing a Child Restraint in the Center Rear Seat Position ................................. 82 Securing a Child Restraint in the Right Front Seat Position ................................. 84 Where to Put the Restraint ........................ 68 Cigarette Lighter .......................................... 200 Cleaning Aluminum or Chrome-Plated Wheels ........ 457 Exterior Lamps/Lenses ............................. 456 Fabric/Carpet ........................................... 453 Finish Care .............................................. 456 Inside of Your Vehicle .............................. 451 Instrument Panel, Vinyl, and Other Plastic Surfaces .................................... 454 Leather .................................................... 454 Tires ........................................................ 458 Underbody Maintenance ........................... 459 Washing Your Vehicle .............................. 455 Weatherstrips ........................................... 455 Windshield, Backglass, and Wiper Blades ........................................ 457 Climate Control System ............................... 200 Dual ......................................................... 203 Dual Automatic ......................................... 206 Outlet Adjustment ..................................... 210 515 Collision Damage Repair ............................. 504 Comfort Guides, Rear Safety Belt ................. 53 Compact Spare Tire .................................... 450 Compass ..................................................... 238 Content Theft-Deterrent ............................... 122 Control of a Vehicle ..................................... 306 Convenience Center, Rear ........................... 165 Convenience Net ......................................... 164 Coolant Engine Temperature Gage ........................ 221 Engine Temperature Warning Message .... 227 Heater, Engine ......................................... 131 SGCM, Surge Tank Pressure Cap ............ 226 Cooling System ........................................... 381 Cruise Control ............................................. 181 Cupholder(s) ................................................ 158 Customer Assistance Information Courtesy Transportation ........................... 501 Customer Assistance for Text Telephone (TTY) Users ......................... 496 Customer Assistance Offices .................... 496 Customer Satisfaction Procedure .............. 492 GM Mobility Reimbursement Program ...... 497 Reporting Safety Defects to General Motors ..................................... 509 Reporting Safety Defects to the Canadian Government .......................... 509 516 Customer Assistance Information (cont.) Reporting Safety Defects to the United States Government .................... 508 Roadside Assistance Program .................. 498 Service Publications Ordering Information ........................................... 510 Daytime Running Lamps ............................. 186 Defensive Driving ........................................ 302 Delayed Lighting .......................................... 190 Delayed Locking .......................................... 116 DIC Compass .............................................. 238 Doing Your Own Service Work .................... 355 Door Ajar Warning Message ............................. 230 Delayed Locking ...................................... 116 Locks ....................................................... 114 Power Door Locks ................................... 115 Programmable Automatic Door Locks ....... 116 Rear Door Security Locks ........................ 116 Driver Position, Safety Belt ................................... 36 Driver Information Center (DIC) ................... 235 DIC Controls and Displays ....................... 236 Driver Information Center (DIC) (cont.) Electrical System (cont.) DIC Vehicle Personalization ..................... 240 Windshield Wiper Fuses ........................... 462 Driving At Night ................................................... 317 City .......................................................... 321 Defensive ................................................. 302 Drunken ................................................... 303 Freeway ................................................... 322 Hill and Mountain Roads .......................... 325 In Rain and on Wet Roads ...................... 318 Rocking Your Vehicle to Get it Out .......... 332 Winter ...................................................... 327 Dual Automatic Climate Control System ....... 206 Dual Climate Control System ....................... 203 DVD Rear Seat Entertainment System ............. 277 Electrical System Add-On Equipment ................................... 462 Floor Console Fuse Block ........................ 463 Fuses and Circuit Breakers ...................... 463 Headlamp Wiring ..................................... 462 Power Windows and Other Power Options ................................................. 462 Underhood Fuse Block ............................. 466 Engine Air Cleaner/Filter ...................................... 370 Battery ..................................................... 393 Change Oil Message ............................... 230 Check and Service Engine Soon Light ..... 222 Coolant .................................................... 375 Coolant Heater ......................................... 131 Coolant Temperature Gage ...................... 221 Coolant Temperature Warning Message ... 227 Drive Belt Routing .................................... 487 Engine Compartment Overview ................ 364 Exhaust ................................................... 140 Oil ........................................................... 365 Oil Life System ........................................ 368 Overheated Protection Operating Mode .... 380 Overheating ............................................. 378 Reduced Power Message ........................ 228 Starting .................................................... 129 Entry Lighting .............................................. 189 Event Data Recorders (EDR) ...................... 503 Exit Delay, Headlamp .................................. 189 Exit Lighting ................................................ 190 Extender, Safety Belt ..................................... 56 Exterior Lamps ............................................ 185 517 F Filter Engine Air Cleaner ................................... 370 Finish Damage ............................................ 459 Fixed Mast Antenna .................................... 299 Flashers, Hazard Warning ........................... 176 Flash-to-Pass .............................................. 179 Flat Tire ...................................................... 427 Flat Tire, Changing ...................................... 428 Flat Tire, Storing ......................................... 444 Fluid Automatic Transaxle ................................. 372 Power Steering ........................................ 387 Windshield Washer .................................. 388 Fog Lamps .................................................. 187 Front Armrest Storage Area ......................... 160 Front Console Storage Area ........................ 160 Front Reading Lamps .................................. 191 Fuel ............................................................ 356 Additives .................................................. 357 California Fuel .......................................... 357 Filling a Portable Fuel Container .............. 361 Filling Your Tank ...................................... 359 Fuels in Foreign Countries ....................... 358 518 Fuel (cont.) Fuses Gage ....................................................... 225 Gasoline Octane ...................................... 356 Gasoline Speciﬁcations ............................ 356 Low Warning Message ............................. 232 Floor Console Fuse Block ........................ 463 Fuses and Circuit Breakers ...................... 463 Underhood Fuse Block ............................. 466 Windshield Wiper ..................................... 462 Gage Engine Coolant Temperature .................... 221 Fuel ......................................................... 225 Speedometer ........................................... 213 Tachometer .............................................. 214 Garage Door Opener .......................... 147, 148 Gas, Check Cap Message ........................... 231 Gasoline Octane ..................................................... 356 Speciﬁcations ........................................... 356 Glove Box ................................................... 158 GM Mobility Reimbursement Program .......... 497 H Hatch Ajar Warning Message ...................... 230 Hazard Warning Flashers ............................ 176 Head Restraints ............................................ 15 Headlamp Wiring ......................................... 462 Headlamps Automatic Headlamp System .................... 187 Bulb Replacement .................................... 399 Daytime Running Lamps .......................... 186 Exit Delay ................................................ 189 Flash-to-Pass ........................................... 179 Halogen Bulbs ......................................... 399 Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps ........... 399 High/Low Beam Changer ......................... 179 Head-Up Display (HUD) .............................. 193 Heated Seats ................................................ 11 Heater ................................................ 200, 203 Heater ......................................................... 206 Highbeam Out Warning Message ................ 235 Highway Hypnosis ....................................... 324 Hill and Mountain Roads ............................. 325 Hood Checking Things Under ............................ 362 Release ................................................... 363 Horn ............................................................ 176 How to Use This Manual ................................ 4 How to Wear Safety Belts Properly ............... 35 Ignition Positions ......................................... 128 Infants and Young Children, Restraints .......... 60 Inﬂation - Tire Pressure ............................... 413 Instrument Panel Overview .................................................. 174 Switchbank .............................................. 192 Instrument Panel (I/P) Brightness ................................................ 188 Cluster ..................................................... 212 Interior Lamps ............................................. 188 Interior Lamps Control ................................. 188 Jump Starting .............................................. 394 Keyless Entry System ................................. 110 Keys ........................................................... 109 519 L Labeling, Tire Sidewall ................................. 407 Lamps Battery Run-Down Protection ................... 192 Cargo ...................................................... 192 Exterior .................................................... 185 Fog .......................................................... 187 Front Reading .......................................... 191 Interior ..................................................... 188 Interior Control ......................................... 188 Rear Reading .......................................... 191 LATCH System Child Restraints ......................................... 69 Level Control ............................................... 339 Liftgate ........................................................ 118 Light Airbag Readiness ..................................... 215 Anti-Lock Brake System Warning ............. 220 Brake System Warning ............................. 219 Malfunction Indicator ................................ 222 Passenger Airbag Status Indicator ............ 217 Safety Belt Reminder ............................... 215 520 Light (cont.) Lighting TCS Warning Light .................................. 220 Traction Control System (TCS) Warning ... 220 Delayed ................................................... 190 Entry ........................................................ 189 Exit .......................................................... 190 Perimeter ................................................. 191 Loading Your Vehicle ................................... 332 Lockout Protection ....................................... 118 Locks Delayed Locking ...................................... 116 Door ........................................................ 114 Lockout Protection ................................... 118 Power Door ............................................. 115 Programmable Automatic Door Locks ....... 116 Rear Door Security Locks ........................ 116 Loss of Control ........................................... 315 Low Brake Fluid Warning Message ............. 232 Low Fuel Warning Message ........................ 232 Low Oil Pressure Message .......................... 229 Low Washer Fluid Warning Message ........... 231 Lumbar Manual Controls ......................................... 10 M Maintenance Schedule Additional Required Services .................... 478 At Each Fuel Fill ...................................... 481 At Least Once a Month ............................ 481 At Least Once a Year .............................. 482 Introduction .............................................. 472 Maintenance Footnotes ............................ 479 Maintenance Record ................................ 488 Maintenance Requirements ...................... 472 Normal Maintenance Replacement Parts ............................... 486 Owner Checks and Services .................... 480 Recommended Fluids and Lubricants ....... 485 Scheduled Maintenance ........................... 475 Using ....................................................... 473 Your Vehicle and the Environment ............ 473 Malfunction Indicator Light ........................... 222 Manual Lumbar Controls ............................... 10 Manual Seats .................................................. 9 Memory Seat and Mirrors .............................. 11 Message Center ..................................................... 225 Change Engine Oil ................................... 230 Charging System Indicator ....................... 228 Check Gas Cap ....................................... 231 Message (cont.) Door Ajar Warning ................................... 230 Engine Coolant Temperature Warning ....... 227 Highbeam Out Warning ............................ 235 Low Brake Fluid Warning ......................... 232 Low Fuel Warning .................................... 232 Low Oil Pressure ..................................... 229 Low Washer Fluid Warning ...................... 231 Park Lamp Warning ................................. 234 PASS-Key® III Security ............................. 231 Program Mode ......................................... 233 Rear Hatch Ajar Warning ......................... 230 Reduced Engine Power ............................ 228 Remote Keyless Entry Transmitter Battery Low Warning ........................................ 234 Service Traction System Warning ............. 226 Service Vehicle Soon ............................... 233 Traction Active ......................................... 227 Mirrors Manual Rearview Mirror ........................... 142 Outside Convex Mirror ............................. 143 Outside Curb View Assist Mirror ............... 143 Outside Heated Mirrors ............................ 143 Outside Power Mirror ............................... 142 MyGMLink.com ............................................ 495 521 N Navigation/Radio System, see Navigation Manual ................................... 277 New Vehicle Break-In .................................. 127 Normal Maintenance Replacement Parts ..... 486 Outside (cont.) Overhead Console ....................................... 159 Overheated Engine Protection Operating Mode ....................................... 380 Owner Checks and Services ....................... 480 Owners, Canadian .......................................... 3 Odometer .................................................... 213 Odometer, Trip ............................................ 213 Off-Road Recovery ...................................... 313 Oil Engine ..................................................... 365 Pressure Message ................................... 229 Oil, Engine Oil Life System ......................... 368 Older Children, Restraints ............................. 57 Online Owner Center ................................... 495 OnStar® System, see OnStar® Manual ........ 144 Other Warning Devices ................................ 176 Outlet Adjustment ........................................ 210 Outlet(s), Accessory Power .......................... 199 Outside Convex Mirror .......................................... 143 Curb View Assist Mirror ........................... 143 Heated Mirrors ......................................... 143 Power Mirror ............................................ 142 522 Paint, Damage ............................................ 459 Park Aid ...................................................... 196 Park Lamp Warning Message ...................... 234 Park (P) Shifting Into ............................................. 136 Shifting Out of ......................................... 138 Parking Assist ....................................................... 196 Brake ....................................................... 135 Over Things That Burn ............................ 139 Passenger Airbag Status Indicator ............... 217 Passenger Sensing System ........................... 98 Passing ....................................................... 314 PASS-Key® III ............................................. 124 PASS-Key® III Operation ............................. 125 PASS-Key® III Security Message ................. 231 Perimeter Lighting ....................................... 191 Power Accessory Outlet(s) .................................. 199 Door Locks .............................................. 115 Electrical System ..................................... 462 Reduced Engine Message ....................... 228 Retained Accessory (RAP) ....................... 129 Seat .......................................................... 10 Steering Fluid .......................................... 387 Windows .................................................. 121 Pretensioners, Safety Belt ............................. 56 Program Mode Message ............................. 233 Programmable Automatic Door Locks .......... 116 Questions and Answers About Safety Belts ... 34 Radiator Pressure Cap ................................ 378 Radios ........................................................ 250 Care of Your CD and DVD Player ............ 298 Care of Your CDs and DVDs ................... 298 Navigation/Radio System, see Navigation Manual ................................ 277 Radio with CD ......................................... 252 Radios (cont.) Radio with Six-Disc CD ............................ 262 Rear Seat Audio ...................................... 293 Setting the Time ...................................... 252 Theft-Deterrent ......................................... 296 Understanding Reception ......................... 297 Rear Door Security Locks ........................... 116 Rear Hatch Ajar Warning Message .............. 230 Rear Outside Passenger Positions, Safety Belts ............................................... 47 Rear Reading Lamps .................................. 191 Rear Safety Belt Comfort Guides .................. 53 Rear Seat Audio (RSA) ............................... 293 Rear Seat Entertainment System ................. 277 Rear Seat Operation ..................................... 15 Rear Storage Area ...................................... 160 Rear Windshield Washer/Wiper .................... 180 Rearview Mirrors ......................................... 142 Reclining Seatbacks ...................................... 13 Recommended Fluids and Lubricants .......... 485 Recreational Vehicle Towing ........................ 338 Reduced Engine Power Message ................ 228 Remote Keyless Entry System .................... 110 Remote Keyless Entry System, Operation ................................................. 111 523 Remote Keyless Entry Transmitter Battery Low Warning Message ............................. 234 Removing the Flat Tire and Installing the Spare Tire ................................................ 436 Removing the Spare Tire and Tools ............ 429 Replacement Bulbs ..................................... 404 Replacement, Windshield ............................. 404 Reporting Safety Defects Canadian Government ............................. 509 General Motors ........................................ 509 United States Government ....................... 508 Restraint System Check Checking the Restraint Systems ............... 104 Replacing Restraint System Parts After a Crash ........................................ 105 Retained Accessory Power (RAP) ................ 129 Right Front Passenger Position, Safety Belts ............................................... 46 Roadside Assistance Program ................................. 498 Rocking Your Vehicle to Get it Out .............. 332 Roof Rack System ...................................... 161 Routing, Engine Drive Belt .......................... 487 Running the Engine While Parked ............... 141 524 Safety Belt Safety Belts Pretensioners ............................................. 56 Reminder Light ........................................ 215 Care of .................................................... 455 Center Rear Passenger Position ................ 51 Driver Position ........................................... 36 How to Wear Safety Belts Properly ............ 35 Questions and Answers About Safety Belts ............................................ 34 Rear Outside Passenger Positions ............. 47 Rear Safety Belt Comfort Guides ............... 53 Right Front Passenger Position .................. 46 Safety Belt Extender .................................. 56 Safety Belt Use During Pregnancy ............. 46 Safety Belts Are for Everyone .................... 30 Shoulder Belt Height Adjuster .................... 45 Safety Warnings and Symbols ......................... 4 Scheduled Maintenance ............................... 475 Seats Captain Chairs ........................................... 21 Head Restraints ......................................... 15 Heated Seats ............................................. 11 Manual ........................................................ 9 Manual Lumbar .......................................... 10 Seats (cont.) Memory, Mirrors ......................................... 11 Power Seats .............................................. 10 Rear Seat Operation .................................. 15 Reclining Seatbacks ................................... 13 Split Bench Seats ...................................... 15 Stowable Seat ........................................... 26 Secondary Latch System ............................. 441 Securing a Child Restraint Center Rear Seat Position ......................... 82 Rear Outside Seat Position ........................ 79 Right Front Seat Position ........................... 84 Security Message, PASS-Key® III ................ 231 Service ........................................................ 354 Accessories and Modiﬁcations .................. 354 Adding Equipment to the Outside of Your Vehicle ......................................... 356 California Proposition 65 Warning ............. 355 Doing Your Own Work ............................. 355 Engine Soon Light ................................... 222 Publications Ordering Information ............. 510 Traction System Warning Message .......... 226 Vehicle Soon Message ............................. 233 Servicing Your Airbag-Equipped Vehicle ....... 102 Setting the Time .......................................... 252 Sheet Metal Damage ................................... 458 Shifting Into Park (P) ................................... 136 Shifting Out of Park (P) ............................... 138 Shoulder Belt Height Adjuster ........................ 45 Signals, Turn and Lane-Change .................. 178 Spare Tire Accessory Inﬂator ..................................... 425 Compact .................................................. 450 Installing .................................................. 436 Removing ................................................ 429 Storing ..................................................... 444 Speciﬁcations, Capacities ............................ 469 Speedometer ............................................... 213 Split Bench Seats ......................................... 15 Starting Your Engine ................................... 129 Steering ...................................................... 311 Steering Wheel Controls, Audio ................... 296 Steering Wheel, Tilt Wheel .......................... 177 Storage Areas Cell Phone Storage Area ......................... 159 Convenience Net ..................................... 164 Cupholder(s) ............................................ 158 Floor Console Storage Area ..................... 160 Front Armrest Storage Area ...................... 160 Glove Box ................................................ 158 Overhead Console ................................... 159 Rear Convenience Center ........................ 165 525 Storage Areas (cont.) Rear Storage Area ................................... 160 Roof Rack System ................................... 161 Stowable Seat ............................................... 26 Stuck in Sand, Mud, Ice, or Snow ............... 331 Sun Visors .................................................. 122 Sunroof ....................................................... 169 Surge Tank Pressure Cap, SGCM Coolant .................................................... 226 Switchbanks, Instrument Panel .................... 192 Tachometer ................................................. 214 Taillamps Back-Up Lamps ....................................... 402 Turn Signal, and Stoplamps ..................... 401 TCS Warning Light ...................................... 220 Theft-Deterrent, Radio ................................. 296 Theft-Deterrent Systems .............................. 122 Content Theft-Deterrent ............................ 122 PASS-Key® III .......................................... 124 PASS-Key® III Operation .......................... 125 Tilt Wheel .................................................... 177 526 Tires ........................................................... 406 Aluminum or Chrome-Plated Wheels, Cleaning .................................. 457 Buying New Tires ..................................... 418 Chains ..................................................... 424 Changing a Flat Tire ................................ 428 Check Tire Pressure System .................... 414 Cleaning .................................................. 458 Compact Spare Tire ................................. 450 Different Size ........................................... 420 If a Tire Goes Flat ................................... 427 Inﬂation - Tire Pressure ............................ 413 Inﬂator, Accessory .................................... 425 Inspection and Rotation ............................ 416 Installing the Spare Tire ........................... 436 Removing the Flat Tire ............................. 436 Removing the Spare Tire and Tools ......... 429 Secondary Latch System ......................... 441 Storing a Flat or Spare Tire and Tools ..... 444 Tire Sidewall Labeling .............................. 407 Tire Terminology and Deﬁnitions ............... 410 Uniform Tire Quality Grading .................... 420 Wheel Alignment and Tire Balance ........... 422 Wheel Replacement ................................. 422 When It Is Time for New Tires ................. 418 Towing Traction Recreational Vehicle ................................. 338 Towing a Trailer ....................................... 340 Your Vehicle ............................................. 337 Active Message ....................................... 227 Control System (TCS) .............................. 310 Control System Warning Light .................. 220 Service Traction System Warning Message ............................................... 226 Transaxle Fluid, Automatic ....................................... 372 Transaxle Operation, Automatic ................... 132 Trip Odometer ............................................. 213 Turn and Lane-Change Signals ................... 178 Turn Signal/Multifunction Lever .................... 177 Ultrasonic Rear Parking Assist (URPA) ........ 196 Understanding Radio Reception ................... 297 Uniform Tire Quality Grading ....................... 420 Universal Home Remote System ........ 147, 148 Operation ........................................ 149, 154 Vehicle Control ..................................................... 306 Damage Warnings ....................................... 5 Loading .................................................... 332 Service Soon Message ............................ 233 Symbols ...................................................... 5 Vehicle Data Collection and Event Data Recorders ................................................ 503 Vehicle Identiﬁcation Number (VIN) .......................................... 461 Service Parts Identiﬁcation Label .............. 461 Vehicle Personalization DIC .......................................................... 240 Ventilation Adjustment .................................. 210 Visors .......................................................... 122 527 W Warning Lights, Gages and Indicators ......... 211 Warnings Hazard Warning Flashers ......................... 176 Other Warning Devices ............................ 176 Safety and Symbols ..................................... 4 Vehicle Damage .......................................... 5 Washer Fluid Low Warning Message ........... 231 Wheels Alignment and Tire Balance ..................... 422 Different Size ........................................... 420 Replacement ............................................ 422 Where to Put the Restraint ............................ 68 Windows ..................................................... 120 Power ...................................................... 121 Windshield Backglass, and Wiper Blades, Cleaning ... 457 Replacement ............................................ 404 Washer .................................................... 180 Washer Fluid ........................................... 388 Wiper Blade Replacement ........................ 404 Wiper Fuses ............................................ 462 Wipers ..................................................... 179 Windshield, Rear Washer/Wiper ................... 180 Winter Driving ............................................. 327 XM Radio Messages ................................... 276 XM™ Satellite Radio Antenna System ......... 299 Your Vehicle and the Environment ............... 473 528 2007 Buick Rendezvous Owner Manual M Seats and Restraint Systems ....................... 7 Front Seats .............................................. 9 Rear Seats ............................................. 15 Safety Belts ............................................ 30 Child Restraints ...................................... 57 Airbag System ........................................ 88 Restraint System Check ....................... 104 Features and Controls .............................. 107 Keys ..................................................... 109 Doors and Locks .................................. 114 Windows ............................................... 120 Theft-Deterrent Systems ....................... 122 Starting and Operating Your Vehicle ..... 127 Mirrors .................................................. 142 OnStar® System ................................... 144 Universal Home Remote System .......... 147 Storage Areas ...................................... 158 Sunroof ................................................ 169 Instrument Panel ....................................... 171 ................... 174 ................................... 200 Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Message Center Driver Information Center (DIC) Audio System(s) .......................................... 211 ................................... 225 ............ 235 ................................... 250 Driving Your Vehicle ................................. 301 Your Driving, the Road, and Towing Your Vehicle ..................................... 302 ................................................. 337 Service and Appearance Care .................. 351 ................................................. 354 ...................................................... 356 ......... 362 ................................ 399 ....................... 404 Service Fuel Checking Things Under the Hood Bulb Replacement Windshield Replacement Windshield Wiper Blade Replacement ..................................... 404 Tires ..................................................... 406 Appearance Care .................................. 451 Vehicle Identiﬁcation ............................. 461 Electrical System .................................. 462 Capacities and Speciﬁcations ................ 469 Maintenance Schedule Maintenance Schedule .............................. 471 .......................... 472 Customer Assistance Information ............. 491 ... 492 ...................... 508 Index .......................................................... 513 Customer Assistance and Information Reporting Safety Defects This manual describes features that may be available in this model, but your vehicle may not have all of them. For example, more than one entertainment system may be offered or your vehicle may have been ordered without a front passenger or rear seats. Keep this manual in the vehicle, so it will be there if it is needed while you are on the road. If the vehicle is sold, leave this manual in the vehicle. Canadian Owners A French language copy of this manual can be obtained from your dealer or from: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 GENERAL MOTORS, GM, the GM Emblem, BUICK, the BUICK Emblem, and the name RENDEZVOUS are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without notice. For vehicles ﬁrst sold in Canada, substitute the name “General Motors of Canada Limited” for Buick Motor Division whenever it appears in this manual. Litho in U.S.A. Part No. 15860822 A First Printing ©2006 General Motors Corporation. All Rights Reserved. How to Use This Manual Many people read the owner manual from beginning to end when they ﬁrst receive their new vehicle. If this is done, it can help you learn about the features and controls for the vehicle. Pictures and words work together in the owner manual to explain things. Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Safety Warnings and Symbols There are a number of safety cautions in this book. We use a box and the word CAUTION to tell about things that could hurt you if you were to ignore the warning. {CAUTION: These mean there is something that could hurt you or other people. In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt. You will also ﬁnd a circle with a slash through it in this book. This safety symbol means “Do Not,” “Do Not do this” or “Do Not let this happen.” Vehicle Damage Warnings Also, in this manual you will ﬁnd these notices: Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. But the notice will tell what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle. They use the same words, CAUTION or NOTICE. Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a speciﬁc component, control, message, gage, or indicator. If you need help ﬁguring out a speciﬁc name of a component, gage, or indicator, reference the following topics: (cid:127) Seats and Restraint Systems in Section 1 (cid:127) Features and Controls in Section 2 (cid:127) (cid:127) Climate Controls in Section 3 (cid:127) Warning Lights, Gages, and Indicators in Instrument Panel Overview in Section 3 Section 3 (cid:127) Audio System(s) in Section 3 (cid:127) Engine Compartment Overview in Section 5 These are some examples of symbols that may be found on the vehicle: Section 1 Seats and Restraint Systems Front Seats ..................................................... 9 Manual Seats ................................................ 9 Power Seats ............................................... 10 Manual Lumbar ........................................... 10 Heated Seats .............................................. 11 Memory Seat and Mirrors ............................ 11 Reclining Seatbacks .................................... 13 Head Restraints .......................................... 15 Rear Seats .................................................... 15 Rear Seat Operation ................................... 15 Split Bench Seats ....................................... 15 Captain Chairs ............................................ 21 Stowable Seat ............................................. 26 Safety Belts .................................................. 30 Safety Belts: They Are for Everyone ........... 30 Questions and Answers About Safety Belts ............................................. 34 How to Wear Safety Belts Properly ............. 35 Driver Position ............................................. 36 Shoulder Belt Height Adjustment ................. 45 Safety Belt Use During Pregnancy .............. 46 Right Front Passenger Position ................... 46 Rear Outside Passenger Positions .............. 47 Center Rear Passenger Position .................. 51 Rear Safety Belt Comfort Guides ................ 53 Safety Belt Pretensioners ............................ 56 Safety Belt Extender ................................... 56 Child Restraints ............................................ 57 Older Children ............................................. 57 Infants and Young Children ......................... 60 Child Restraint Systems .............................. 64 Where to Put the Restraint .......................... 68 Lower Anchors and Tethers for Children (LATCH) .................................... 69 Securing a Child Restraint in a Rear Outside Seat Position .............................. 79 Securing a Child Restraint in the Center Rear Seat Position ................................... 82 Securing a Child Restraint in the Right Front Seat Position .................................. 84 Section 1 Seats and Restraint Systems Passenger Sensing System ......................... 98 Servicing Your Airbag-Equipped Vehicle .... 102 Adding Equipment to Your Airbag-Equipped Vehicle ........................ 103 Restraint System Check ............................. 104 Checking the Restraint Systems ................ 104 Replacing Restraint System Parts After a Crash ......................................... 105 Airbag System .............................................. 88 Where Are the Airbags? .............................. 91 When Should an Airbag Inﬂate? .................. 93 What Makes an Airbag Inﬂate? ................... 95 How Does an Airbag Restrain? ................... 96 What Will You See After an Airbag Inﬂates? ................................................... 96 Front Seats Manual Seats {CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving. Your vehicle may have manual seats. Use the lever located under the front of the seat to adjust the seat forward or rearward. Pull the lever up to unlock the seat. Slide the seat to where you want it and release the lever. To make sure the seat is locked into place, try to move the seat back and forth with your body. Power Seats Manual Lumbar If the vehicle has power seats, the controls used to operate them are located on the outboard side of the seats. The knob that controls this feature is located on the outboard sides of the driver’s and front passenger’s seats. Turn the knob toward the front of the vehicle to increase lumbar support. Turn the knob toward the rear of the vehicle to decrease lumbar support. To adjust the seat, do any of the following: (cid:127) Move the seat forward or rearward by sliding the control forward or rearward. (cid:127) Raise or lower the front part of the seat cushion by moving the front of the control up or down. (cid:127) Raise or lower the rear part of the seat cushion by moving the rear of the control up or down. 10 Heated Seats Memory Seat and Mirrors Your vehicle may have heated seats. If it does, the heated seat switches are located in the instrument panel switchbank. This feature will quickly heat the seat cushions and lower back of the driver’s and front passenger’s seat. The left switch is for the driver’s seat and the right switch is for the front passenger’s seat. Press the top of the switch to turn the heater on. Press the bottom of the switch to turn the heater off. The heated seat switch will turn off when the ignition is turned to OFF and will resume operation when the ignition is turned to ON, unless the switch is turned off. If your vehicle has this feature, the controls are located on the driver’s door panel and are used to store and recall the driver’s seat position and the outside rearview mirror position. The settings for these features can be personalized for both driver 1 and driver 2. Driver 1 and driver 2 correspond to the memory buttons labeled 1 and 2 on the driver’s door and to the numbers, 1 or 2, on the back of the remote keyless entry transmitters. 11 To store the memory settings, do the following: 1. Adjust the driver’s seat and the outside rearview mirrors to the position you would like for driving. 2. Press and hold memory button 1 for more than three seconds. A double beep will sound when the memory seat and mirror position have been stored. To store the seat and outside rearview mirror positions for a second driver, follow the previous steps, but press button 2 instead. To recall your stored positions, your vehicle must be in PARK (P). Press and release the memory button (1 or 2) corresponding to the desired driving position. The seat and the outside rearview mirrors will move to the position previously stored for the identiﬁed driver. You will hear one beep. To store an exit position for each driver, do the following: 1. Move the seat to the desired exit position. 2. Hold the button with the exit symbol, located below the memory buttons, for more than three seconds. The exit position stored will be for the most recently selected driving position (1 or 2). A double beep will sound when the exit position is stored. To use the exit feature, your vehicle must be in PARK (P). Press and release the button with the exit symbol and the seat will move to the exit position stored for the most recently selected driver. You will hear one beep. To stop recall movement of the seat at any time, press one of the three memory buttons or one of the power seat controls located on the outboard side of the driver’s seat. If your vehicle is equipped with a Driver Information Center (DIC), you can use it to program certain functions of the memory seats. See DIC Vehicle Personalization on page 240. 12 Reclining Seatbacks {CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving. {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked. Your seats have manual reclining seatbacks. The lever used to operate them is located on the outboard side of the seats. 1. Lift the recline lever. 2. Move the seatback to the desired position, then release the lever to lock the seatback in place. 3. Push and pull on the seatback to make sure it is locked. 13 To return the seatback to an upright position, do the following: 1. Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked.

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2007 Buick Rendezvous Owners Manual