2002 Buick Rendezvous Owners Manual

Download PDF Manual
Micro Relay 50 51 52 53 54 55 56 57 Maxi Breaker Usage Spare Usage Horn Fuel Pump Air Conditioning Clutch Daytime Running Lamps (DRL) Low-Beam Headlamps Parking Lamps High-Beam Headlamps Fog Lamps Usage Starter Relay Cooling Fan Ignition 1 Relay Cooling Fan Cooling Fan Air Pump 58 59 60 61 62 63 Mini Relay Spare Fuses 64 65 66 67 68 69 Fuse Puller 70 Diode Usage Spare Spare Spare Spare Spare Spare Fuse Puller Diode for Air Conditioning Compressor Clutch 6-67 Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to “Recommended Fluids and Lubricants” in the Index for more information. Automatic Transaxle Pan Removal and Replacement Complete Overhaul . . . . . . . . . . . . . . . . . . . . . . . 7.4 quarts (7.0 L) 10.0 quarts (9.5 L) AWD Automatic Transaxle Pan Removal and Replacement Complete Overhaul . . . . . . . . . . . . . . . . . . . . . . . . . 7.8 quarts (7.4 L) 10.4 quarts (9.9 L) Replacement Bulbs For any bulb not listed here contact your dealer. Headlamps High-beam Low-beam Front Turn Signal/Parking Lamps Sidemarker Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9005 9006 3457K 168 Liftgate Mounted Taillamps Back-up Lamps Rear Outboard Stop/Tail/Turn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 921 3057K 6-68 Rear Axle Differential Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 quarts (1.9 L) 0.6 pints (290 ml) 9.6 quarts (9.1 L) 4.5 quarts (4.3 L) 18.5 U.S. gallons (72.0 L) 100 lb-ft (140 N·m) Transfer Case Fluid Capacity Cooling System With A/C Engine Oil with Filter Fuel Capacity Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. . . . . . . . . . . . . . . . . . . . . . Engine Specifications Engine VIN Code Engine Type Firing Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V6 1-2-3-4-5-6 Normal Maintenance Replacement Parts Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Kit Spark Plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1208C* PF 47* 52482929 41-940* Gap: 0.060 inches (1.5 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windshield Wiper Blades Length Length Type . . . . . . . . . . . 24.0 inches (60.0 cm) Driver’s Side 22.0 inches (55.0 cm) Passenger’s Side Shepherd’s Hook . . . . . . . . . . . . . . . . . . . . . . . . *ACDelcoR part number. 6-69 Section 7 Maintenance Schedule This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance. 7-2 7-4 7-16 Introduction Part A: Scheduled Maintenance Services Part B: Owner Checks and Services 7-21 7-23 7-25 Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record 7- 7-1 Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. 7-2 How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs. CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work. If you want to get the service information, see “Service and Owner Publications” in the Index. “Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs. 7-3 Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer. This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Certification/Tire label. See “Loading Your Vehicle” in the Index. D are driven on reasonable road surfaces within legal driving limits. D use the recommended fuel. See “Fuel” in the Index. 7-4 Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. @ Whenever the tires are rotated, the Check Tire Pressure System (if equipped) must be reset. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. 7-5 Scheduled Maintenance Engine Oil and Chassis Lubrication Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. The system will show you when to change the oil -- usually between 3,000 miles (5 000 km) and 10,000 miles (16 000 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 10,000 miles (16 000 km) or 12 months without an oil and filter change. The system won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil and filter every 3,000 miles (5 000 km) or sooner if the CHANGE ENGINE OIL message appears. Remember to reset the Oil Life System when the oil and filter have been changed. See “Oil Life System” in the Index for information on resetting. An Emission Control Service. Lubricate chassis components with each engine oil and filter change. Lubricate the suspension, steering linkage, transaxle shift linkage and the underbody contact points and linkage. 7-6 Scheduled Maintenance 7-7 Scheduled Maintenance 7-8 Scheduled Maintenance 7,500 Miles (12 500 km) j All-wheel drive/drive axle service. If your vehicle is used to pull a trailer, change the rear axle fluid. See “Recommended Fluids and Lubricants” in the Index for the proper fluid to use. j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) 15,000 Miles (25 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote [.) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) 22,500 Miles (37 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: DATE ACTUAL MILEAGE SERVICED BY: DATE ACTUAL MILEAGE SERVICED BY: 7-9 Scheduled Maintenance 30,000 Miles (50 000 km) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. DATE ACTUAL MILEAGE SERVICED BY: j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) j Replace engine air cleaner filter. An Emission Control Service. 37,500 Miles (62 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 7-10 Scheduled Maintenance 45,000 Miles (75 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote [.) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) 50,000 Miles (83 000 km) j Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (166 000 km). DATE ACTUAL MILEAGE SERVICED BY: DATE ACTUAL MILEAGE SERVICED BY: 7-11 Scheduled Maintenance 52,500 Miles (87 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 60,000 Miles (100 000 km) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. DATE ACTUAL MILEAGE SERVICED BY: j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) j Inspect engine accessory drive belt. An Emission Control Service. j Replace engine air cleaner filter. An Emission Control Service. 67,500 Miles (112 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 7-12 Scheduled Maintenance 75,000 Miles (125 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote [.) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 7-13 Scheduled Maintenance 90,000 Miles (150 000 km) j If Equipped: Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often. DATE ACTUAL MILEAGE SERVICED BY: j Replace engine air cleaner filter. An Emission Control Service. j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) 97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote @.) (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 7-14 Scheduled Maintenance 100,000 Miles (166 000 km) j Inspect spark plug wires. An Emission Control Service. j Replace spark plugs. An Emission Control Service. j Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. j If you haven’t used your vehicle under severe service conditions listed previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter. 150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. DATE ACTUAL MILEAGE SERVICED BY: DATE ACTUAL MILEAGE SERVICED BY: 7-15 Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details. Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details. Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details. 7-16 At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.) Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index. Spare Tire Check At least twice a year, after the monthly inflation check of the spare tire determines that the spare is inflated to the correct tire inflation pressure, make sure that the spare tire is stored securely. Push, pull, and then try to rotate or turn the tire. If it moves, use the folding wrench to tighten the cable. See “Storing the Spare Tire and Tools” in the Index. Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index. Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. 7-17 At Least Once a Year Starter Switch Check Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, liftgate hinges. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment. CAUTION: When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. 7-18 Automatic Transaxle Shift Lock Control System Check CAUTION: When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See “Parking Brake” in the Index if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the key to the ON position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service. Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. D The key should turn to OFF only when the shift lever is in PARK (P). D The key should come out only in OFF. 7-19 Parking Brake and Automatic Transaxle PARK (P) Mechanism Check CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. D To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 7-20 Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. 7-21 Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Transfer Case (Power Transfer Unit) and Carrier Assembly - Differential (Rear Drive Module) All-Wheel Drive Inspection Every 12 months or at engine oil change intervals, check rear differential and transfer case and add lubricant when necessary. A fluid loss could indicate a problem; check and have it repaired, if needed. Check vent hoses at transfer case and differential for kinks and proper installation. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. For vehicles with rear drum brakes, also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking. 7-22 Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer. USAGE Engine Oil Engine Coolant FLUID/LUBRICANT Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index. USAGE FLUID/LUBRICANT Hydraulic Brake System Windshield Washer Solvent Power Steering System Automatic Transaxle Key Lock Cylinders Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 brake fluid). GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent. GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). 7-23 FLUID/LUBRICANT USAGE FLUID/LUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. VersaTrak Fluid (GM Part No. 12378514). Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges Rear Folding Seat LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). Weatherstrip Conditioning Dielectric Silicone Grease (GM Part No. 12345579 or equivalent). USAGE Chassis Lubrication Carrier Assembly - Differential (Rear Drive Module) and Transfer Case (Power Transfer Unit) 7-24 Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them. DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED Maintenance Record 7-25 DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED Maintenance Record 7-26 Section 8 Customer Assistance Information Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors 8- 8-1 Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. 8-2 STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-521-7300. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Buick, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. 8-3 Customer Assistance Offices Buick encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Buick, the letter should be addressed to Buick’s Customer Assistance Center. United States Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 1-800-521-7300 1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112 From: Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994 U.S. Virgin Islands: Fax Number: 313-381-0022 You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-83-BUICK. (TTY users in Canada can dial 1-800-263-3830.) 8-4 Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52 - 53 29 0 800 GM Mobility Program for Persons with Disabilities This program, available to qualified applicants, can reimburse you up to $1,000 toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.). This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830. 8-5 Our commitment to Buick owners has always included superior service through our network of Buick dealers. Buick Premium Roadside Assistance provides an extra measure of convenience and security. Buick’s Roadside Assistance toll-free number is staffed by a team of technically trained advisors, who are available 24 hours a day, 365 days a year. We take anxiety out of uncertain situations by providing minor repair information over the phone or making arrangements to tow your vehicle to the nearest Buick dealer. We will provide the following services for 3 years/36,000 miles (60 000 km), at no expense to you: D Fuel delivery D Lock-out service (identification required) D Tow to nearest dealership for warranty service D Change a flat tire D Jump starts Roadside Assistance Buick Motor Division is proud to offer Buick Premium Roadside Assistance to customers for vehicles covered under the 3 year/36,000 mile (60 000 km) new car warranty (whichever occurs first). 8-6 We have quick, easy access to telephone numbers of the following additional services depending on your needs: D Hotels D Glass replacement D Tire repair facilities D Rental vehicle or taxis D Airports or train stations D Police, fire department or hospitals In many instances, mechanical failures are covered under Buick’s comprehensive warranty. However, when other services are utilized, our advisors will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following information to give the advisor: D Location of vehicle D Telephone number of your location D Vehicle model, year and color D Mileage of vehicle D Vehicle Identification Number (VIN) D Vehicle license plate number Buick reserves the right to limit services or reimbursement to an owner or driver when, in Buick’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Buick Roadside Assistance -- 1-800-252-1112, text telephone (TTY) users, call 1-888-889-2438. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services. 8-7 Courtesy Transportation Buick has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Buick helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership. 8-8 Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. 8-9 Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. 8-10 REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 8-12 8-13 We support voluntary technician certification. For Canadian Owners Who Prefer a French Language Manual: Aux propriétaires canadiens: Vous pouvez vous procurer un exemplaire de ce guide en français chez votre concessionaire ou au: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 GENERAL MOTORS, GM, the GM Emblem, BUICK, and the BUICK Emblem are registered trademarks and the name RENDEZVOUS is a trademark of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Buick Motor Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you’re on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it. vi About Driving Your Vehicle As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. See “Your Driving, the Road and Your Vehicle” in the Index. How to Use this Manual Many people read their owner’s manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you’ll find that pictures and words work together to explain things quickly. Safety Warnings and Symbols You will find a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning. CAUTION: These mean there is something that could hurt you or other people. In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don’t, you or others could be hurt. vii You will also find a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t let this happen.” Vehicle Damage Warnings Also, in this book you will find these notices: NOTICE: These mean there is something that could damage your vehicle. In the notice area, we tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. viii When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You’ll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE. Vehicle Symbols Your vehicle may be equipped with components and labels that use symbols instead of text. Symbols, used on your vehicle, are shown along with the text describing the operation or information relating to a specific component, control, message, gage or indicator. If you need help figuring out a specific name of a component, gage or indicator reference the following topics in the Index: D “Engine Compartment Overview” D “Instrument Panel” D “Comfort Controls” D “Audio Systems” Also see “Warning Lights and Gages” in the Index. Here are some examples of symbols you may find on your vehicle: ix Section 1 Seats and Restraint Systems Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also learn about some things you should not do with air bags and safety belts. 1-2 1-8 1-21 1-25 1-26 1-26 1-35 1-36 1-37 Seats and Seat Controls Rear Seats Safety Belts: They’re for Everyone Here Are Questions Many People Ask About Safety Belts -- and the Answers How to Wear Safety Belts Properly Driver Position Safety Belt Use During Pregnancy Right Front Passenger Position Air Bag Systems 1-45 1-48 1-52 1-56 1-59 1-77 1-79 1-80 1-80 Center Passenger Position Rear Seat Passengers Rear Safety Belt Comfort Guides for Children and Small Adults Children Restraint Systems for Children Older Children Safety Belt Extender Checking Your Restraint Systems Replacing Restraint System Parts After a Crash 1- 1-1 Seats and Seat Controls This section tells you about the seats -- how to adjust them, take them out, put them back in, fold and unfold them. Driver’s Four-Way Manual Seat To move the seat forward or rearward, pull up on the lever, located on the front left of the seat, to unlock it. Slide the seat to where you want it and release the lever. To make sure that the seat is locked into place, try to move the seat with your body. 1-2 To raise the seat, pull up on the lever located on the front right side of the seat. To lower the seat, push the lever down. Adjust the seat and release the lever. CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don’t want to. Adjust the driver’s seat only when the vehicle is not moving. Manual Front Passenger Seats Six-Way Power Seat (Option) To move the seat forward or rearward, pull up on the lever, located on the front of the seat, to unlock it. The six-way power seat controls are located on the outboard side of the driver’s seat or on the outboard sides of both the driver’s and front passenger’s seats. Slide the seat to where you want it and release the lever. To make sure that the seat is locked into place, try to move the seat with your body. D Move the front of the control in the direction of the arrows to adjust the front portion of the cushion up or down. D Move the rear of the control in the direction of the arrows to adjust the rear portion of the cushion up or down. D Lift up or push down on both outer arrows at the same time to move the entire seat up or down. D To move the whole seat forward or rearward, slide the control in the direction of the center arrows. 1-3 Manual Lumbar Memory Seat (Option) The knob that controls this feature is located on the outboard sides of the driver’s and front passenger’s seats. If your vehicle has this feature, the controls are located on the driver’s door panel and are used to program and recall the driver’s seat position and outside rearview mirror position. Turn the knob toward the front of the vehicle to increase lumbar support. Turn the knob toward the rear of the vehicle to decrease lumbar support. 1-4 Adjust the driver’s seat and the outside rearview mirrors to the position you would like for driving. Then press and hold memory button 1 for more than three seconds. A double beep will sound when the memory seat and mirrors are set. To set the seat and outside rearview mirrors for a second driver, follow the previous steps, but press button 2 instead. To recall your memory positions, your vehicle must be in PARK (P). Push and release the memory button (1 or 2) corresponding to the desired driving position. The seat and the outside rearview mirrors will move to the position previously stored for the identified driver. You will hear one beep. You can also store an exit position for each driver. The exit position is programmed by moving the seat to the desired exit position and then holding the exit symbol button for more than three seconds. The exit position set will be for the most recently selected driving position (1 or 2). A double beep will sound when the memory is set. To use exit, your vehicle must be in PARK (P). Push and release the exit symbol button and the seat will move to the exit position stored for the most recently selected driver. You will hear one beep. To stop recall movement of the seat at any time, press one of the three memory buttons or one of the power seat controls located on the outboard side of the driver’s seat. If your vehicle is equipped with a Driver Information Center (DIC), you can use it to program certain functions of the memory seats. See “Driver Information Center (DIC) Vehicle Customization” in the Index. Heated Front Seats (Option) The heated seat switches are located in the center console switchbank. This feature will quickly heat the lower cushions and lower back of the driver’s and front passenger’s seat for added comfort. The left switch is for the driver’s seat and the right switch is for the front passenger’s seat. Press the top of the switch to turn the heater on. Press the bottom of the switch to turn the heater off. The heated seat switch will turn off when the ignition is turned to OFF and will resume operation when the ignition is turned to ON, unless the switch is manually turned off. 1-5 Reclining Front Seatbacks To adjust the seatback, pull up on the recliner lever located on the outboard sides of both the driver’s and passenger’s seat. It is easier to recline the seat if you lean forward, taking your weight off the seatback. But don’t have a seatback reclined if your vehicle is moving. 1-6 CAUTION: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can’t do their job when you’re reclined like this. The shoulder belt can’t do its job because it won’t be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt can’t do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly. Head Restraints Slide the head restraint up or down so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash. On some models, the head restraints tilt forward and rearward also. The rear seat head restraints in your vehicle may be adjustable. They work the same as the front seat head restraints, except they do not tilt forward or rearward. 1-7 Rear Seats The rear seats in your vehicle have seat operating features to adjust, fold, remove and reinstall the seats. By using the seat operating features, in the correct order, you can easily remove the seats from your vehicle. When you put the seats back in the vehicle, be sure to follow the label on the back of the seat for proper location. Split Bench Seats (If Equipped) If your vehicle has the split bench seat, the seatbacks can be folded forward or reclined individually and the sections can be flipped forward or removed individually. Folding or Reclining the Seatbacks CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. The seatbacks on each section of the split bench seat can be reclined or folded forward. 1-8 It is easier to raise or lower the seatback if you lean forward and take the weight off the seatback. The seatbacks on each section also fold forward to put items behind the seats. Lift up or push forward on the recliner lever and fold the seatback forward. The seatback will lock into place when you push it back to the upright position. After raising a seatback to an upright position, push and pull on the seatback to check that it is locked upright. To recline the seatback on base-level split bench seats, lift up on the recliner lever located on the outboard side of the seatback. Base-Level To recline the seatback on up-level split bench seats, push forward on the recliner lever located on the outboard side of the seatback. Up-Level Use the recliner lever to move the seatback to the desired position. 1-9 Removing the Split Bench Seat Each section of the split bench seat can be flipped forward or removed individually. Base-Level 4. For base-level split bench seats, pull the lever at the base of the seat on the outboard side to release the rear latches from the floor pins and flip the seat forward. For up-level split bench seats, continue pushing forward on the recliner lever to release the rear latches from the floor pins and flip the seat forward. The seat can stay in this position or it can be removed from the vehicle by following the next steps. 1. Unlatch the shoulder belt from the lap-belt. 2. Make sure that the seatback is in the upright position. 3. Lift up or push forward on the seatback recliner lever to fold the seatback forward. 1-10 Replacing the Split Bench Sections CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. 5. To release the front latches, squeeze the angled latch release bar toward the straight crossbar. 6. Remove the seat by rocking it slightly toward the rear of the vehicle and then pulling it out. Repeat these steps for the other section of the split bench seat. CAUTION: A seat that isn’t locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. 1-11 CAUTION: A safety belt that is improperly routed, not properly attached, or twisted won’t provide the protection needed in a crash. The person wearing the belt could be seriously injured. After installing the seat, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Make sure that the seatback is in the folded forward position and that the safety belts are on the correct section of the seat. Don’t put the sections of the bench seat in so that they face rearward because they won’t latch that way. The split bench seat sections have seat position labels, located on the back of each section, showing where the section must go. The seat must be placed in the proper location for the legs to attach correctly. 1-12 1. Squeeze the angled latch release bar toward the straight crossbar while placing the front hooks of the bench seat onto the front two floor pins. 2. Make sure that the bench seat is angled so that the front hooks clear the floor pins. If the front legs are not attached correctly, the rear legs will not attach to the rear set of floor pins. 3. Firmly push the rear hooks onto the rear floor pins by pushing down on the rear of the seat. 4. Try to raise the seat to check that it is locked down. 5. Lift the seatback recliner lever and raise the seatback until it locks upright. 6. Push and pull on the seatback to check that it is locked upright. 7. Attach the lap belt. 1-13 Captain’s Chairs (If Equipped) CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. If your vehicle has the captain’s chairs, the seatbacks can be reclined or folded forward. 1-14 To recline the seatback, lift up on the recliner lever located on the outboard side of the seatback. Use the recliner lever to move the seatback to the desired position. It is easier to raise or lower the seatback if you lean forward and take the weight off the seatback. The seatbacks on the second row captain’s chairs also fold forward. Lift up on the recliner lever and fold the seatback forward. The seatback will lock into place when you push it back to the upright position. After raising a seatback to an upright position, push and pull on the seatback to check that it is locked upright. Removing the Captain’s Chairs 1. Make sure that the seatback is in the upright position. 2. Lift the seatback recliner lever to fold the seatback forward. 3. Pull up on the lever, located at the base on the outboard side of the seat, to release the rear latches from the floor pins. 4. The seat can then be lifted off the front floor pins. 5. Remove the seat by rocking it slightly toward the rear of the vehicle and then pulling it out. Repeat these steps for the other captain’s chair. 1-15 Replacing the Captain’s Chairs CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. CAUTION: A seat that isn’t locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. CAUTION: A safety belt that is improperly routed, not properly attached, or twisted won’t provide the protection needed in a crash. The person wearing the belt could be seriously injured. After installing the seat, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Make sure that the seatback is in the folded forward position and that the safety belts are on the correct side of the chair. Don’t put the chairs in so that they face rearward because they won’t latch that way. The captain’s chairs have seat position labels, located on the back of each section, showing where the section must go. The seat must be placed in the proper location for the legs to attach correctly. 1-16 1. Hook the front latches over the front floor pins. 2. Push the rear of the seat down to lock the rear latches onto the rear set of floor pins. 3. Push and pull on the seat to check that it is properly attached. 1-17 Stowable Seat (Option) The optional stowable seat is a two passenger bench seat and comes with the rear convenience center. See “Rear Convenience Center” in the Index for more information. The stowable seat can be removed and replaced or, with the seatback folded, it can lie flush with the convenience center. Folding the Seatback To fold down the seatback, pull up on the lever located on the back of the seat and push the seatback down until it is locked into place. 1-18 Push and pull on the seatback to make sure that it is locked into place. To raise the seatback, do one of the following: D From the rear of the vehicle, pull up on the lever to release the seatback, then pull the strap, located on the right side of the seat, to pull the seatback up. The seatback has a pocket to stow the strap on the side of the seatback when not in use, or D from the passenger’s side door, pull up on the lever to release the seatback, then push up on the seatback to raise the seat. Push and pull on the seatback to make sure that it is locked into the upright position. Removing the Stowable Seat 1. Remove the convenience center, if it is in the vehicle. See “Rear Convenience Center” in the Index for more information. 2. Make sure all items are off of the stowable seat. 3. If the seatback is down, put the seatback in its upright position before removing the seat. See “Folding the Seatback” listed previously. 4. From in front of the bench seat, remove the two nuts located on the floor on each side of the bench seat. 5. From behind the bench seat, fold the seatback down. 6. Remove the nuts located on the floor on each side of the bench side. 7. Remove the seat by rocking it slightly toward the rear of the vehicle and then pulling it out through the rear of the vehicle. This should be done in one motion. 8. Put the nuts back onto the screws so the nuts do not get misplaced. 1-19 Replacing the Stowable Seat Do not put the stowable seat in so that it faces rearward. The stowable seat has to go in before the rear convenience center. See “Rear Convenience Center” in the Index for more information. The stowable seat has seat position labels, located on the back of the seat, showing where the seat must go. The seat must be placed in the proper location for the legs to attach correctly. Make sure that the seatback is folded forward before beginning this procedure. 1. Remove the nuts from the screws. 2. Place the stowable seat on the floor so that the brackets are placed over the screws. 3. Reinstall the nuts back onto the screws. 4. Try to raise the seat to make sure that it is locked down. 5. Raise the seatback to its upright position. Push and pull on the seatback to make sure that it is locked into place. 1-20 Safety Belts: They’re for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. And it explains the air bag system. CAUTION: Don’t let anyone ride where he or she can’t wear a safety belt properly. If you are in a crash and you’re not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too. CAUTION: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Your vehicle has a light that comes on as a reminder to buckle up. See “Safety Belt Reminder Light” in the Index. In most states and Canadian provinces, the law says to wear safety belts. Here’s why: They work. 1-21 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. You never know if you’ll be in a crash. If you do have a crash, you don’t know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up a person wouldn’t survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter ... a lot! Take the simplest vehicle. Suppose it’s just a seat on wheels. 1-22 Put someone on it. Get it up to speed. Then stop the vehicle. The rider doesn’t stop. 1-23 The person keeps going until stopped by something. In a real vehicle, it could be the windshield ... or the instrument panel ... 1-24 Here Are Questions Many People Ask About Safety Belts -- and the Answers Q: Won’t I be trapped in the vehicle after an accident if I’m wearing a safety belt? A: You could be -- whether you’re wearing a safety belt or not. But you can unbuckle a safety belt, even if you’re upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. Q: If my vehicle has air bags, why should I have to wear safety belts? A: Air bags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts -- not instead of them. Every air bag system ever offered for sale has required the use of safety belts. Even if you’re in a vehicle that has air bags, you still have to buckle up to get the most protection. That’s true not only in frontal collisions, but especially in side and other collisions. 1-25 or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That’s why safety belts make such good sense. Q: If I’m a good driver, and I never drive far from home, why should I wear safety belts? A: You may be an excellent driver, but if you’re in an accident -- even one that isn’t your fault -- you and your passengers can be hurt. Being a good driver doesn’t protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone. How to Wear Safety Belts Properly Adults This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see the part of this manual called “Children.” Follow those rules for everyone’s protection. First, you’ll want to know which restraint systems your vehicle has. We’ll start with the driver position. Driver Position This part describes the driver’s restraint system. Lap-Shoulder Belt The driver has a lap-shoulder belt. Here’s how to wear it properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight. To see how, see “Seats” in the Index. 1-26 4. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure.

Boost Classifieds - Car Advice, Reviews, Events & Classifieds

2002 Buick Rendezvous Owners Manual