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Vehicle Care


10-87


The jump start negative grounding point for the discharged battery is the engine block or an engine mounting bolt. Connect to a spot as far away from the discharge battery as possible. These locations are used instead of a direct connection to the battery. 1. Check the other vehicle. It must


have a 12-volt battery with a negative ground system.


Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump starting. If the other vehicle does not have a 12-volt system with a negative ground, both vehicles can be damaged. 2. Position the two vehicles so that


they are not touching.


Buick Regal Owner Manual - 2013 - crc - 11/5/12


Black plate (88,1)


10-88


Vehicle Care


3. Set the parking brake firmly on


both vehicles involved in the jump start procedure. Put an automatic transmission in P (Park) or a manual transmission in Neutral before setting the parking brake.


Notice: If any accessories are left on or plugged in during the jump starting procedure, they could be damaged. The repairs would not be covered by the vehicle warranty. Whenever possible, turn off or unplug all accessories on either vehicle when jump starting the vehicle. 4. Turn the ignition to LOCK/OFF


and switch off all lights and accessories in both vehicles, except the hazard warning flashers if needed.


{ WARNING


An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan.


{ WARNING


Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, (Continued)


WARNING (Continued)


add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.


{ WARNING


Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.


5. Connect one end of the red


positive (+) cable to the positive (+) terminal on the discharged battery. Use a remote positive (+) terminal if the vehicle has one.


Buick Regal Owner Manual - 2013 - crc - 11/5/12


Black plate (89,1)


6. Connect the other end of the red


positive (+) cable to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.


7. Connect one end of the black


negative (–) cable to the negative (–) terminal of the good battery. Do not let the other end touch anything until the next step. The other end of the negative (–) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part or to a remote negative (–) terminal on the vehicle with the dead battery.


8. Connect the other end of the black negative (–) cable to an unpainted heavy metal engine part away from the dead battery, but not near engine parts that move.


9. Start the engine in the vehicle with the good battery and run the engine at idle speed for at least four minutes.


10. Try to start the vehicle that had


the dead battery. If it will not start after a few tries, it probably needs service.


Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.


Jumper Cable Removal Reverse the sequence exactly when removing the jumper cables.


Vehicle Care


10-89


Towing


Towing the Vehicle Notice: Incorrectly towing a disabled vehicle may cause damage. The damage would not be covered by the vehicle warranty. Do not lash or hook to the chassis components including the front and rear subframes, suspension control arms and links during towing and recovery of a disabled vehicle or to secure the vehicle to a flatbed car carrier. Use the proper nylon strap harnesses around the tires to secure the flatbed car carrier. Have the vehicle towed on a wheel lift tow truck. A flatbed car carrier could damage the vehicle. The wheel lift tow truck must raise the rear of the vehicle and wheel dollies must be used to lift the front wheels off the ground. Consult your dealer or a professional towing service if the disabled vehicle must be towed.


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Black plate (90,1)


10-90


Vehicle Care


To tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “Recreational Vehicle Towing” in this section.


Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle, such as behind a motor home. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.


Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.


. What is the distance that will be


traveled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.


Dinghy Towing (With Automatic Transmission)


Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground. Vehicles with an automatic transmission should not be towed with all four wheels on the ground.


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Black plate (91,1)


Vehicle Care


10-91


The vehicle was not designed to be towed from the rear with all four wheels on the ground. Dolly Towing from the Front


If the vehicle must be towed, a dolly should be used. See "Dolly Towing" that follows. Dinghy Towing (With Manual Transmission)


3. Set the parking brake. 4. Following the manufacturer's


instructions, attach the vehicle being towed to the tow vehicle.


5. Shift the transmission to Neutral. 6. Release the parking brake. When towing the vehicle for extended periods of time, start the vehicle as often as possible to prevent battery drain. This should be done when the tow vehicle is parked. Dinghy Towing from the Rear


Use the following procedure to dinghy tow the vehicle from the front with all four wheels on the ground: 1. Position the vehicle being towed


behind the tow vehicle.


2. Shift the transmission into 1 (First) gear and turn the engine off.


Vehicles with front-wheel drive can be dolly towed from the front. Use the following procedure to dolly tow the vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.


2. Drive the front wheels onto the


dolly.


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Black plate (92,1)


10-92


Vehicle Care


3. Shift the automatic transmission


into P (Park) or a manual transmission into 1 (First) gear.


4. Firmly set the parking brake. 5. Use an adequate clamping


device designed for towing to ensure that the front wheels are locked into the straight-ahead position.


6. Secure the vehicle to the dolly


following the manufacturer's instructions.


7. Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle.


8. Turn the ignition to LOCK/OFF.


Dolly Towing from the Rear


Appearance Care


The vehicle cannot be dolly towed from the rear.


Exterior Care


Locks Locks are lubricated at the factory. Use a de-icing agent only when absolutely necessary, and have the locks greased after using. See Recommended Fluids and Lubricants. Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum-based, acidic, or abrasive cleaning agents as they can damage the vehicle's paint, metal, or plastic parts. If damage occurs, it would not be covered by the vehicle's warranty. Approved cleaning products can be obtained from your dealer.


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Black plate (93,1)


Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product. Notice: Avoid using high-pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.


Finish Care Application of aftermarket clearcoat sealant/wax materials is not recommended. If painted surfaces are damaged, see your dealer to have the damage assessed and repaired. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Occasional hand waxing or mild polishing should be done to remove residue from the paint finish. See your dealer for approved cleaning products. Do not apply waxes or polishes to uncoated plastic, vinyl, rubber, decals, simulated wood, or flat paint as damage can occur.


Vehicle Care


10-93


Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.


Protecting Exterior Bright Metal Parts Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clean. A coating of wax, rubbed to a high polish, is recommended for all bright metal parts.


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Black plate (94,1)


10-94


Vehicle Care


Cleaning Exterior Lamps/ Lenses and Emblems Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps, lenses and emblems. Follow instructions under "Washing the Vehicle" in this section. Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean rubber blades using a lint-free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Damage can be caused by extreme dusty conditions, sand, salt, heat, sun, snow, and ice.


Weatherstrips Apply silicone grease on weatherstrips to make them last longer, seal better, and not stick or squeak. Lubricate weatherstrips once a year. Black marks from rubber material on painted surfaces can be removed by rubbing with a clean cloth. See Recommended Fluids and Lubricants on page 11‑12. Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle.


Wheels and Trim — Aluminum or Chrome Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium, or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the chrome with soap and water after exposure. Notice: To avoid surface damage, do not use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels. Use only approved cleaners. Also, never drive a vehicle with aluminum or chrome-plated wheels through an


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Black plate (95,1)


automatic car wash that uses silicone carbide tire cleaning brushes. Damage could occur and the repairs would not be covered by the vehicle warranty. Steering, Suspension, and Chassis Components Visually inspect the front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect the power steering for proper hook-up, binding, leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and axle seals for leaks. Body Component Lubrication Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak.


Underbody Maintenance Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty. Finish Damage Quickly repair minor chips and scratches with touch-up materials available from your dealer to avoid


Vehicle Care


10-95


corrosion. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Chemical Paint Spotting Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.


Interior Care To prevent dirt particle abrasions, regularly clean the vehicle's interior. Immediately remove any soils. Note that newspapers or dark garments that can transfer color to home furnishings can also permanently transfer color to the vehicle's interior.


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Black plate (96,1)


10-96


Vehicle Care


Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster. Using a mild soap solution, immediately remove hand lotions, sunscreen, and insect repellent from all interior surfaces or permanent damage may result. Your dealer may have products for cleaning the interior. Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage. Apply all cleaners directly to the cleaning cloth. Do not spray cleaners directly on any switches or controls. Cleaners should be removed quickly. Never allow cleaners to remain on the surface being cleaned for extended periods of time. Cleaners may contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows.


To prevent damage, do not clean the interior using the following cleaners or techniques: . Never use a razor or any other


sharp object to remove a soil from any interior surface.


. Never use a brush with stiff


bristles.


. Never rub any surface


aggressively or with excessive pressure.


. Do not use laundry detergents or


dishwashing soaps with degreasers. For liquid cleaners, use approximately 20 drops per 3.78 L (1 gal) of water. A concentrated soap solution will leave a residue that creates streaks and attracts dirt. Do not use solutions that contain strong or caustic soap.


. Do not heavily saturate the upholstery when cleaning.


. Do not use solvents or cleaners


containing solvents.


Interior Glass To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glass with plain water. Notice: To prevent scratching, never use abrasive cleaners on automotive glass. Abrasive cleaners or aggressive cleaning may damage the rear window defogger. Notice: Cleaning the windshield with water during the first three to six months of ownership will reduce tendency to fog. Speaker Covers Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap. Coated Moldings Coated moldings should be cleaned.


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Black plate (97,1)


. When lightly soiled, wipe with a


sponge or soft lint-free cloth dampened with water.


. When heavily soiled, use warm


soapy water.


Fabric/Carpet/Suede Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: . Gently blot liquids with a paper towel. Continue blotting until no more soil can be removed. For solid soils, remove as much as possible prior to vacuuming.


To clean: 1. Saturate a clean lint-free


colorfast cloth with water or club soda. Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet.


2. Remove excess moisture by


gently wringing until water does not drip from the cleaning cloth. 3. Start on the outside edge of the


soil and gently rub toward the center. Fold the cleaning cloth to a clean area frequently to prevent forcing the soil in to the fabric.


4. Continue gently rubbing the soiled area until there is no longer any color transfer from the soil to the cleaning cloth. If the soil is not completely removed, use a mild soap solution followed only by club soda or plain water.


5.


If the soil is not completely removed, it may be necessary to use a commercial upholstery cleaner or spot lifter. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If ring formation occurs, clean the entire fabric or carpet.


Vehicle Care


10-97


Following the cleaning process, a paper towel can be used to blot excess moisture. Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth to wipe surfaces. Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use. Notice: Do not attach a device with a suction cup to the display. This may cause damage and would not be covered by the warranty.


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Black plate (98,1)


10-98


Vehicle Care


Instrument Panel, Leather, Vinyl, and Other Plastic Surfaces Use a soft microfiber cloth dampened with water to remove dust and loose dirt. For a more thorough cleaning, use a soft microfiber cloth dampened with a mild soap solution. Notice: Soaking or saturating leather, especially perforated leather, as well as other interior surfaces, may cause permanent damage. Wipe excess moisture from these surfaces after cleaning and allow them to dry naturally. Never use heat, steam, spot lifters, or spot removers. Do not use cleaners that contain silicone or wax-based products. Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended.


Do not use cleaners that increase gloss, especially on the instrument panel. Reflected glare can decrease visibility through the windshield under certain conditions. Notice: Use of air fresheners may cause permanent damage to plastics and painted surfaces. If an air freshener comes in contact with any plastic or painted surface in the vehicle, blot immediately and clean with a soft cloth dampened with a mild soap solution. Damage caused by air fresheners would not be covered by the vehicle warranty. Cargo Cover and Convenience Net Wash with warm water and mild detergent. Do not use chlorine bleach. Rinse with cold water, and then dry completely. Care of Safety Belts Keep belts clean and dry.


{ WARNING


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Floor Mats


{ WARNING


If a floor mat is the wrong size or is not properly installed, it can interfere with the pedals. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the pedals.


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Black plate (99,1)


Use the following guidelines for proper floor mat usage:


The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the pedals. Always check that the floor mats do not interfere with the pedals. . Use the floor mat with the


correct side up. Do not turn it over.


. Do not place anything on top of


the driver side floor mat.


. Use only a single floor mat on


the driver side.


. Do not place one floor mat on


top of another.


Vehicle Care


10-99


Removing and Replacing the Floor Mats Pull up on the rear of the floor mat to unlock each retainer and remove.


Reinstall by lining up the floor mat retainer openings over the carpet retainers and snapping into position. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the pedals.


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Black plate (100,1)


10-100


Vehicle Care


2 NOTES


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Black plate (1,1)


Service and Maintenance


General Information


General Information . . . . . . . . . . 11-1


Maintenance Schedule


Maintenance Schedule . . . . . . . 11-3


Special Application Services


Special Application


Services . . . . . . . . . . . . . . . . . . . . 11-8


Additional Maintenance and Care


Additional Maintenance


and Care . . . . . . . . . . . . . . . . . . . 11-9


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . 11-12


Maintenance Replacement


Parts . . . . . . . . . . . . . . . . . . . . . . 11-14


Maintenance Records


Maintenance Records . . . . . . 11-15


Service and Maintenance


11-1


General Information Your vehicle is an important investment. This section describes the required maintenance for the vehicle. Follow this schedule to help protect against major repair expenses resulting from neglect or inadequate maintenance. It may also help to maintain the value of the vehicle if it is sold. It is the responsibility of the owner to have all required maintenance performed. Your dealer has trained technicians who can perform required maintenance using genuine replacement parts. They have up‐to‐ date tools and equipment for fast and accurate diagnostics. Many dealers have extended evening and Saturday hours, courtesy transportation, and online scheduling to assist with service needs.


Your dealer recognizes the importance of providing competitively priced maintenance and repair services. With trained technicians, the dealer is the place for routine maintenance such as oil changes and tire rotations and additional maintenance items like tires, brakes, batteries, and wiper blades. Notice: Damage caused by improper maintenance can lead to costly repairs and may not be covered by the vehicle warranty. Maintenance intervals, checks, inspections, recommended fluids, and lubricants are important to keep the vehicle in good working condition. The Tire Rotation and Required Services are the responsibility of the vehicle owner. It is recommended to have your dealer perform these services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions.


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Black plate (2,1)


11-2


Service and Maintenance


Because of the way people use vehicles, maintenance needs vary. There may need to be more frequent checks and services. The Additional Required Services ‐ Normal are for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑10.


. Are driven on reasonable road


surfaces within legal driving limits.


. Use the recommended fuel. See


Recommended Fuel on page 9‑46.


Refer to the information in the Maintenance Schedule Additional Required Services ‐ Normal chart.


The Additional Required Services ‐ Severe are for vehicles that are: . Mainly driven in heavy city traffic


in hot weather.


. Mainly driven in hilly or


mountainous terrain. Frequently towing a trailer.


. Used for high speed or


competitive driving.


. Used for taxi, police, or delivery


service.


Refer to the information in the Maintenance Schedule Additional Required Services ‐ Severe chart.


{ WARNING


Performing maintenance work can be dangerous and can cause serious injury. Perform maintenance work only if the required information, proper tools, and equipment are available. If they are not, see your dealer to have a trained technician do the work. See Doing Your Own Service Work on page 10‑3.


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Black plate (3,1)


Service and Maintenance


11-3


Maintenance Schedule


Owner Checks and Services


At Each Fuel Stop . Check the engine oil level. See


Engine Oil on page 10‑10.


Once a Month . Check the tire inflation


pressures. See Tire Pressure on page 10‑48. Inspect the tires for wear. See Tire Inspection on page 10‑54. . Check the windshield washer


fluid level. See Washer Fluid on page 10‑23.


Engine Oil Change When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter changed within the next 1 000 km/600 mi. If driven under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your trained dealer technician can perform this work. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life system when the oil is changed. See Engine Oil Life System on page 10‑12.


Tire Rotation and Required Services Every 12 000 km/ 7,500 mi Rotate the tires, if recommended for the vehicle, and perform the following services. See Tire Rotation on page 10‑55. . Check engine oil level and oil


life percentage. If needed, change engine oil and filter, and reset oil life system. See Engine Oil on page 10‑10 and Engine Oil Life System on page 10‑12.


. Check engine coolant level. See Engine Coolant on page 10‑17. . Check windshield washer fluid


level. See Washer Fluid on page 10‑23.


. Visually inspect windshield wiper


blades for wear, cracking, or contamination. See Exterior Care on page 10‑92. Replace worn or damaged wiper blades. See Wiper Blade Replacement on page 10‑28.


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Black plate (4,1)


11-4


Service and Maintenance


. Check tire inflation pressures.


. Visually inspect exhaust system


. Check accelerator pedal for


See Tire Pressure on page 10‑48. Inspect tire wear. See Tire Inspection on page 10‑54.


. Visually check for fluid leaks.


Inspect engine air cleaner filter. See Engine Air Cleaner/Filter on page 10‑14. Inspect brake system.


. Visually inspect steering, suspension, and chassis components for damaged, loose, or missing parts or signs of wear. See Exterior Care on page 10‑92.


. Check restraint system


components. See Safety System Check on page 3‑15.


. Visually inspect fuel system for


damage or leaks.


and nearby heat shields for loose or damaged parts. Lubricate body components. See Exterior Care on page 10‑92.


. Check starter switch. See Starter


Switch Check on page 10‑27. . Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check on page 10‑27.


. Check ignition transmission lock.


See Ignition Transmission Lock Check on page 10‑28.


. Check parking brake and


automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check on page 10‑28.


damage, high effort, or binding. Replace if needed.


. Visually inspect gas strut for


signs of wear, cracks, or other damage. Check the hold open ability of the strut. See your dealer if service is required. . Check tire sealant expiration


date, if equipped. See Tire Sealant and Compressor Kit on page 10‑64 or Tire Sealant and Compressor Kit on page 10‑71. Inspect sunroof track and seal, if equipped. See Sunroof on page 2‑19.


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Service and Maintenance


11-5


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Black plate (6,1)


11-6


Service and Maintenance


(3) Or every four years, whichever comes first. (4) Or every five years, whichever comes first. See Cooling System on page 10‑16. (5) Or every 10 years, whichever comes first. (6) Inspect for fraying, excessive cracking, or damage; replace, if needed.


Footnotes — Maintenance Schedule Additional Required Services — Normal (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed.


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Service and Maintenance


11-7


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Black plate (8,1)


11-8


Service and Maintenance


(3) Or every four years, whichever comes first. (4) Or every five years, whichever comes first. See Cooling System on page 10‑16. (5) Or every 10 years, whichever comes first. (6) Inspect for fraying, excessive cracking, or damage; replace, if needed.


Special Application Services . Severe Commercial Use


Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi.


. Have underbody flushing service


performed once a year.


Footnotes — Maintenance Schedule Additional Required Services — Severe (1) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, excessive window fogging, or odors. (2) Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed.


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Black plate (9,1)


Service and Maintenance


11-9


Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs. To maintain vehicle performance, additional maintenance services may be required. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required.


Battery The battery supplies power to start the engine and operate any additional electrical accessories.


To avoid break-down or failure to start the vehicle, maintain a battery with full cranking power. Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion-free.


Belts . Belts may need replacing if they


squeak or show signs of cracking or splitting. Trained dealer technicians have access to tools and equipment to inspect the belts and recommend adjustment or replacement when necessary.


Brakes Brakes stop the vehicle and are crucial to safe driving. . Signs of brake wear may include


chirping, grinding, or squealing noises, or difficulty stopping. Trained dealer technicians have access to tools and equipment to inspect the brakes and recommend quality parts engineered for the vehicle.


Fluids Proper fluid levels and approved fluids protect the vehicle’s systems and components. See Recommended Fluids and Lubricants on page 11‑12 for GM approved fluids. . Engine oil and windshield


washer fluid levels should be checked at every fuel fill. Instrument cluster lights may come on to indicate that fluids may be low and need to be filled.


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Black plate (10,1)


11-10


Service and Maintenance


Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks. With a multi-point inspection, your dealer can inspect the hoses and advise if replacement is needed.


Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the road. . Signs that the headlamps need


attention include dimming, failure to light, cracking, or damage. The brake lamps need to be checked periodically to ensure that they light when braking. . With a multi-point inspection,


your dealer can check the lamps and note any concerns.


Shocks and Struts Shocks and struts help aid in control for a smoother ride. . Signs of wear may include


steering wheel vibration, bounce/ sway while braking, longer stopping distance, or uneven tire wear.


. As part of the multi-point inspection, trained dealer technicians can visually inspect the shocks and struts for signs of leaking, blown seals, or damage, and can advise when service is needed.


Tires Tires need to be properly inflated, rotated, and balanced. Maintaining the tires can save money, fuel, and can reduce the risk of tire failure. . Signs that the tires need to be replaced include three or more visible treadwear indicators; cord or fabric showing through the


rubber; cracks or cuts in the tread or sidewall; or a bulge or split in the tire. Trained dealer technicians can inspect and recommend the right tires. Your dealer can also provide tire/wheel balancing services to ensure smooth vehicle operation at all speeds. Your dealer sells and services name brand tires.


Vehicle Care To help keep the vehicle looking like new, vehicle care products are available from your dealer. For information on how to clean and protect the vehicle’s interior and exterior, see Interior Care on page 10‑95 and Exterior Care on page 10‑92.


Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance.


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Service and Maintenance


11-11


Wiper Blades Wiper blades need to be cleaned and kept in good condition to provide a clear view. . Signs of wear include streaking, skipping across the windshield, and worn or split rubber. Trained dealer technicians can check the wiper blades and replace them when needed.


. Signs that the alignment may


need to be adjusted include pulling, improper vehicle handling, or unusual tire wear.


. Your dealer has the required equipment to ensure proper wheel alignment.


Windshield For safety, appearance, and the best viewing, keep the windshield clean and clear. . Signs of damage include


scratches, cracks, and chips. Trained dealer technicians can inspect the windshield and recommend proper replacement if needed.


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11-12


Service and Maintenance


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and Lubricants


Usage


Fluid/Lubricant


Engine Oil


Engine Coolant


Hydraulic Brake/Clutch System


Use only engine oil licensed to the dexos1 specfication, or equivalent, of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See Engine Oil on page 10‑10. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 10‑17. DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in Canada 88863462). Automotive windshield washer fluid that meets regional freeze protection requirements. DEXRON®-VI Automatic Transmission Fluid. Automatic Transmission (2.4L Engine) DEXRON®-VI Automatic Transmission Fluid. Automatic Transmission (2.0L Engine) Automatic Transmission Fluid (GM Part No. 19256039, in


Hydraulic Power Steering System


Windshield Washer


Manual Transmission


Canada 19256040). See your dealer.


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Service and Maintenance


11-13


Usage


Key Lock Cylinders


Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and


Release Pawl


Hood and Door Hinges


Weatherstrip Conditioning


Fluid/Lubricant


Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).


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11-14


Service and Maintenance


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.


Part


GM Part Number


ACDelco Part Number


Engine Air Cleaner/Filter Engine Oil Filter


2.0L L4 Engine 2.4L L4 Engine


Passenger Compartment Air Filter Element Spark Plugs


2.0L L4 Engine 2.4L L4 Engine


Wiper Blades


Driver Side – 60.0 cm (23.62 in) Passenger Side – 45.0 cm (17.7 in)


55560894


12605566
12605566
13271191


12620540
12620540


13227404
13227405


A3128C


PF457G PF457G CF176


41–108
41–108


— —


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Service and Maintenance


11-15


Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Services Performed


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11-16


Service and Maintenance


Date


Odometer Reading


Serviced By


Services Performed


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Technical Data


Vehicle Identification


Vehicle Identification


Vehicle Identification


Number (VIN) . . . . . . . . . . . . . . 12-1


Service Parts Identification


Label . . . . . . . . . . . . . . . . . . . . . . . 12-1


Vehicle Data


Capacities and


Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4


Vehicle Identification Number (VIN)


This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.


Technical Data


12-1


Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 12‑2 for the vehicle's engine code.


Service Parts Identification Label This label, in either the glove box or the trunk area, has the following information: . Vehicle Identification


Number (VIN).


. Model designation. . Paint information. . Production options and special


equipment.


Do not remove this label from the vehicle.


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12-2


Technical Data


Vehicle Data


Capacities and Specifications


Application


Air Conditioning Refrigerant


Engine Cooling System


2.0L L4 Engine 2.4L L4 Engine


Engine Oil with Filter


2.0L L4 Engine 2.4L L4 Engine


Fuel Tank


2.0L L4 LHU Engine 2.4L L4 LEA Engine 2.4L L4 LUK Engine


Capacities


Metric


English


For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the


hood. See your dealer for more information.


7.8 L 7.1 L


6.0 L 4.7 L


70.4 L 70.4 L 59.8 L


8.2 qt 7.5 qt


6.3 qt 5.0 qt


18.6 gal 18.6 gal 15.8 gal


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Application


Transmission Fluid* (Drain and Refill)


2.0L L4 Engine, 6–Speed Automatic (Transmission Requires No Fluid Replacement) 2.4L L4 Engine, 6–Speed Automatic


Metric



8.4 L


Wheel Nut Torque *See Automatic Transmission Fluid on page 10‑13 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


150 Y


Technical Data


12-3


Capacities


English



8.9 qt 110 lb ft


Engine Specifications


Engine 2.0L L4 LHU Engine 2.4L L4 LEA Engine 2.4L L4 LUK Engine


VIN Code


Spark Plug Gap 0.9 mm (0.035 in) 0.9 mm (0.035 in) 0.9 mm (0.035 in)


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12-4


Technical Data


Engine Drive Belt Routing


2.0L LHU Engine


2.4L LUK Engine Belt removal and installation requires special tools. See your dealer for service.


2.4L LEA Engine


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Customer Information


13-1


Roadside Assistance Program


(Mexico) . . . . . . . . . . . . . . . . . . . . 13-7


Roadside Assistance Program (U.S. and Canada) . . . . . . . . . . . . . . . . . . . 13-11


Scheduling Service


Appointments (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-12


Courtesy Transportation


Program (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-13


Collision Damage Repair


(U.S. and Canada) . . . . . . . . 13-14


Service Publications


Ordering Information . . . . . . 13-16


Customer Information


Customer Information


Customer Satisfaction Procedure (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-2


Customer Satisfaction


Procedure (Mexico) . . . . . . . . 13-4


Customer Assistance Offices


(U.S. and Canada) . . . . . . . . . 13-5


Customer Assistance Offices


(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5


Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement


Program (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7


Reporting Safety Defects Reporting Safety Defects to


the United States Government . . . . . . . . . . . . . . . 13-17


Reporting Safety Defects to


the Canadian Government . . . . . . . . . . . . . . . 13-18


Reporting Safety Defects to


General Motors . . . . . . . . . . . 13-18


Vehicle Data Recording and Privacy


Vehicle Data Recording and


Privacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-19
OnStar® . . . . . . . . . . . . . . . . . . . . 13-20
Infotainment System . . . . . . . . 13-20
Radio Frequency


Identification (RFID) . . . . . . . 13-20


Radio Frequency


Statement . . . . . . . . . . . . . . . . . 13-20


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13-2


Customer Information


Customer Information


Customer Satisfaction Procedure (U.S. and Canada) Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager.


If after contacting a


STEP TWO: member of dealership management, it appears your concern cannot be resolved by your dealership without further help, in the U.S., call 1-800-521-7300. In Canada, contact General Motors of Canada Customer Care Centre at 1‐800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give the inquiry prompt attention. Have the following information available to give the Customer Assistance representative: . Vehicle Identification


Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


. Dealership name and location. . Vehicle delivery date and


present mileage.


When contacting Buick, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with the new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within


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Customer Information


13-3


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Care Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Care Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
The inquiry should be accompanied by the Vehicle Identification Number (VIN).


40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


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13-4


Customer Information


Customer Satisfaction Procedure (Mexico)


Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details. Customer Assistance Procedure Owner satisfaction and goodwill are very important to your dealer and General Motors. Normally, any problem with the transaction, sale, or usage of the vehicle must be handled by your dealer sales or service departments. However, we recognize that despite


the good intentions of all parties involved, sometimes a misunderstanding may occur. If you have a problem that has not been satisfactorily handled through the normal means, we suggest the following steps:


STEP ONE Explain your case to your dealer service agent, service manager, dealer sales agent, or sales manager, depending on your case. Make sure that they have all necessary information. They are interested in your continual satisfaction.


STEP TWO If you are not satisfied, please contact the general manager or your dealership owner to ask for their help. If they are not able to resolve your case, ask them to contact the right people at General Motors for support, if needed.


STEP THREE If your case is not resolved in a reasonable amount of time by your dealer, please call the General Motors Customer Assistance Center (CAC) and provide the following information: . Name . Address . Phone number . Model year . Brand . Vehicle Identification


Number (VIN)


. Mileage . Delivery date . Description of the problem . Dealership name . Dealership address See Customer Assistance Offices (U.S. and Canada) on page 13‑5 or Customer Assistance Offices (Mexico) on page 13‑5.


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Customer Assistance Offices (U.S. and Canada) Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to: United States and Puerto Rico Buick Customer Assistance Center P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com 1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112
From U.S. Virgin Islands: 1-800-496-9994


Customer Information


13-5


Canada General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
All Overseas Locations Please contact the local General Motors Business Unit.


Customer Assistance Offices (Mexico) To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 09:00 to 15:00 hours.


All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: [email protected] Mexico 01-800-466-0818
United States and Canada 1-800-521-7300
Costa Rica 00-800-052-1005
Guatemala 1-800-999-5252
Panama 00-800-052-0001
Dominican Republic 1-888-751-5301
El Salvador 800-6273
Honduras 800-0122-6101


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13-6


Customer Information


Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment

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