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your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your retailer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your retailer to remove odors from your vehicle’s upholstery.
315
Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other sharp object to
remove a soil from any interior surface.
(cid:127) Never use a stiff brush. It can cause damage
to your vehicle’s interior surfaces. (cid:127) Never apply heavy pressure or rub
aggressively with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.
(cid:127) Use only mild, neutral-pH soaps. Avoid
laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.
(cid:127) Do not heavily saturate your upholstery while
cleaning.
(cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.
316
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them ï¬rst with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: (cid:127) For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the paper towel until no more can be removed.
(cid:127) For solid dry soils: remove as much as possible
and then vacuum.
To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently
rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness ï¬rst. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to
preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner.
317
Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Safety Belts Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 345.
318
Washing Your Vehicle The paint ï¬nish on your vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve your vehicle’s ï¬nish is to keep it clean by washing it often with lukewarm or cold water. Do not wash your vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get approved cleaning products from your retailer. See Vehicle Care/Appearance Materials on page 323. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the ï¬nish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.
Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 318.
Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint ï¬nish. You can get approved cleaning products from your Saturn retailer. See Vehicle Care/Appearance Materials on page 323. Your vehicle has a basecoat/clearcoat paint ï¬nish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ï¬nish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ï¬nish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ï¬nish on your vehicle.
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s ï¬nish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. You can help to keep the paint ï¬nish looking new by keeping your vehicle in a garage or covered whenever possible.
Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water.
319
Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
Convertible Top The vehicle’s convertible top should be cleaned often. However, high pressure car washes may cause water to enter your vehicle. When you hand wash the top, do it in partial shade. Use a mild soap, lukewarm water and a soft sponge. A chamois or cloth may leave lint on the top, and a brush can chafe the threads in the top fabric. Do not use detergents, harsh cleaners, solvents or bleaching agents. Wet the entire vehicle and wash the top evenly to avoid spots or rings. Let the soap remain on the fabric for a few minutes. When the top is really dirty, use a mild foam-type cleaner. Thoroughly rinse the entire vehicle, then let the top dry in direct sunlight.
320
To protect the convertible top: (cid:127) After you wash the vehicle, make sure the top
is completely dry before you lower it.
(cid:127) Do not get any cleaner on the vehicle’s
(cid:127)
painted ï¬nish; it could leave streaks. If you decide to go through an automatic car wash, ask the manager if the equipment could damage your top.
Aluminum or Chrome-Plated Wheels Your vehicle may be equipped with either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only Saturn-approved cleaners on aluminum or chrome-plated wheels.
If you use strong soaps, chemicals,
The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ï¬nish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
321
Finish Damage Any stone chips, fractures or deep scratches in the ï¬nish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your Saturn retailer. Larger areas of ï¬nish damage can be corrected in your Saturn retailer’s body and paint shop.
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection.
At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your Saturn retailer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Saturn will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ï¬rst.
322
Vehicle Care/Appearance Materials
Description
Usage
Description
Usage
Swirl Remover Polish
Polishing Cloth Wax-Treated
Tar and Road Oil Remover
Chrome Cleaner and Polish
Vinyl Cleaner
Interior and exterior polishing cloth.
Removes tar, road oil and asphalt.
Use on chrome or stainless steel.
Cleans vinyl.
Cleaner Wax
Foaming Tire Shine Low Gloss
Convertible Top Cleaner
Cleans convertible tops.
Wash Wax Concentrate
Convertible Top Protector Protects convertible tops.
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
Removes dirt, grime, smoke and ï¬ngerprints.
Removes dirt and grime from chrome wheels and wire wheel covers.
Removes dust, ï¬ngerprints, and surface contaminants. Spray on wipe off.
Spot Lifter
Odor Eliminator
Removes swirl marks, ï¬ne scratches and other light surface contamination.
Removes light scratches and protects ï¬nish.
Cleans, shines and protects in one easy step, no wiping necessary.
Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.
Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery.
Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.
323
Vehicle Identiï¬cation
Vehicle Identiï¬cation Number (VIN)
Engine Identiï¬cation The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, speciï¬cations, and replacement parts.
This is the legal identiï¬er for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiï¬cation and Service Parts labels and the certiï¬cates of title and registration.
Service Parts Identiï¬cation Label You will ï¬nd this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will ï¬nd the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle.
324
Electrical System
Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your retailer ï¬rst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 54.
Headlamp Wiring The headlamp wiring is protected by fuses. An electrical overload will cause the lamps to remain off. If this happens, have your headlamp wiring checked right away.
Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ï¬xed or goes away.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of J-Case fuses, mini-fuses and circuit breakers. This greatly reduces the chance of ï¬res caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and do not have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can.
325
Floor Console Fuse Block The floor console fuse block is located on the passenger’s side of the vehicle under the carpet. Remove the fuse block cover to access the fuses. Use the fuse puller to remove fuses. After re-installing the fuse block cover, be sure to tuck the carpet under the heater floor outlets.
Fuses
Usage
Fuse Puller Empty Empty Empty Empty
326
Fuses
Usage
Fuses
Usage
10
11
12
13
14
1516
17
18Ampliï¬er Cluster Ignition Switch, PassKey III+ Stoplamp Climate Control System, PassKey III+ Empty Spare Airbag Spare Wiper Climate Control System, Automatic Occupant Sensing Module, Clutch Switch, Crank Relay, Instrument Panel Cluster Empty Empty
19
20
21
22
23
2425
26
27
28
29
30
31
32Electric Power Steering, Steering Wheel Controls Spare Spare Empty Radio Sensing and Diagnostic Module Engine Control Module, Transmission Control Module Door Locks Interior Lamps Steering Wheel Control Backlighting Power Windows Climate Control System Empty Retained Accessory Power
327
Underhood Fuse Block The underhood fuse block is located in the engine compartment on the passenger’s side of the vehicle. Lift the cover for access to the fuse block. To remove fuses, use the fuse puller, or hold the end of the fuse between your thumb and index ï¬nger and pull straight out. See Engine Compartment Overview on page 242
for more information on location.328
Fuses
Usage
Empty (LE5); Cooling Fan (LNF) Rear Window Defogger Empty Body Control Module 3
Crank Body Control Module 2
Body Control Module Cooling Fan 2 (LE5); Empty (LNF) EmptyFuses
Usage
Fuses
10
11
12
13
14
15
16
17
18
19
20
21
22
2324
25
26
27Trunk Trunk Empty Fuel Pump Rear Defogger Relay Air Conditioning Clutch Relay Empty Empty Trunk Release Relay Fuel Pump Relay Empty Mirrors Air Conditioning Empty Cooling Fan 2 Relay (LE5); Empty (LNF) Fuse Puller Powertrain Relay Empty
28
29
3031
32
33
34
35
36
3738
39
4041
42
Usage Back-up Lamps Relay (Automatic Transmission); Empty (Manual Transmission) Data Link Connector Outlet Back-up Lamps (Automatic Transmission); Empty (Manual Transmission) Empty (LE5); Vacuum Pump (LNF) Emissions Crank Relay Empty Empty Power Seat Empty (LE5); Vacuum Pump Relay (LNF) Empty Cooling Fan 1 (LE5); Empty (LNF) Empty (LE5); Turbo, Cam Phaser (LNF) Engine Control Module
329
Fuses
Usage
Fuses
Usage
43
44
45
46
47
48
4950
51
52
53
54
5556
Engine Control Module, Transmission Anti-lock Brake System Injectors, Ignition Coils (LE5); Ignition Coils (LNF) Back-up Lamps (Manual Transmission); Empty (Automatic Transmission) Empty Daytime Running Lamps Relay Daytime Running Lamps Cooling Fan 1 Relay (LE5); Empty (LNF) Run/Crank Relay Windshield Wiper Low/High Relay Fog Lamps Fog Lamps Relay Horn Relay S Band, OnStar®, Remote Keyless Entry System
57
58
59
60
61
62
63
64
6566
67
68
69
70
71
72Anti-lock Brake System Wiper Diode Windshield Wiper Horn Anti-lock Brake System Instrument Panel Ignition Driver’s Side High Beam Canister Vent Driver’s Side Low-Beam Headlamp Passenger’s Side Low-Beam Headlamp Passenger’s Side High-Beam Headlamp Parking Lamps Relay Parking Lamps Windshield Wiper On/Off Relay Low-Beam Headlamp Relay High-Beam Headlamp Relay
330
Capacities and Speciï¬cations The following approximate capacities are given in English and metric conversions. Please refer to Recommended Fluids and Lubricants on page 345 for more information.
Application
Capacities
English
Metric
Air Conditioning Refrigerant R134a
Cooling System
2.0L L4 Engine Automatic
2.0L L4 Engine Manual
2.4L L4 Engine Automatic
2.4L L4 Engine Manual
Engine Oil with Filter
2.0L L4 and 2.4L L4
Fuel Tank
For the air conditioning system refrigerant charge amount, see the refrigerant caution
label located under the hood.
See your retailer for more information.
8.9 qt
9.0 qt
8.5 qt
8.7 qt
5.0 qt
13.6 gal
8.4 L
8.6 L
8.0 L
8.2 L
4.7 L
51.5 L
331
Application
Transmission, Automatic (Complete Drain and Reï¬ll)
Transmission, Manual (Complete Drain and Reï¬ll)
Wheel Nut Torque
Capacities
English
9.0 qt
2.75 qt
100 lb ft
Metric
8.5 L
2.6 L
140 Y
All capacities are approximate. When adding, be sure to ï¬ll to the appropriate level, as recommended in this manual.
Engine
2.0L L4
2.4L L4
Engine Speciï¬cations
VIN Code
Transmission
Spark Plug Gap
Automatic
Manual
Automatic
Manual
0.035 inch (0.9mm)
0.040 inch (1.01 mm)
332
Section 6
Maintenance Schedule
Maintenance Schedule ................................ 334
Introduction ............................................... 334
Maintenance Requirements ........................ 334
Your Vehicle and the Environment ............ 334
Using the Maintenance Schedule ............... 334
Scheduled Maintenance ............................. 336
Additional Required Services ..................... 338
Maintenance Footnotes .............................. 339Owner Checks and Services ..................... 340
At Each Fuel Fill ....................................... 341
At Least Once a Month ............................. 341
At Least Once a Year ............................... 342
Recommended Fluids and Lubricants ........ 345
Normal Maintenance Replacement Parts ..... 347
Engine Drive Belt Routing ......................... 348
Maintenance Record .................................. 349333
Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
334
Using the Maintenance Schedule We at Saturn want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Saturn retailer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within
recommended limits. You will ï¬nd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 225.
(cid:127) are driven on reasonable road surfaces within
legal driving limits.
(cid:127) use the recommended fuel. See Gasoline
Octane on page 235.
The services in Scheduled Maintenance on page 336 should be performed when indicated. See Additional Required Services on page 338
and Maintenance Footnotes on page 339 for further information.{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your retailer to have a qualiï¬ed technician do the work. See Doing Your Own Service Work on page 234.
Some maintenance services can be complex. So, unless you are technically qualiï¬ed and have the necessary equipment, you should have your Saturn retailer do these jobs.
When you go to your Saturn retailer for your service needs, you will know that Saturn-trained and supported service technicians will perform the work using genuine Saturn parts. If you want to purchase service information, see Service Publications Ordering Information on page 369. Owner Checks and Services on page 340 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 345 and Normal Maintenance Replacement Parts on page 347. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine Saturn parts.
335
When the CHANGE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I†and “Maintenance II.†Generally, it is recommended that your ï¬rst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE OIL SOON message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the CHANGE OIL SOON message comes on 10 months or more since the last service or if the message has not come on at all for one year.
Scheduled Maintenance When the CHANGE OIL SOON message on the Driver Information Center (DIC) comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 147. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and ï¬lter must be changed at least once a year and at this time the system must be reset. Your Saturn retailer has Saturn-trained service technicians who will perform this work using genuine Saturn parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 250 for information on the Engine Oil Life System and resetting the system.
336
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and ï¬lter. See Engine Oil on page 245. Reset oil life system. See Engine Oil Life System on page 250. An Emission Control Service.
Visually check for any leaks or damage. See footnote (j).
Inspect engine air cleaner ï¬lter. If necessary, replace ï¬lter. See Engine Air Cleaner/Filter on page 252. See footnote (h).
Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 294 and At Least Once a Month on page 341.
Inspect brake system. See footnote (a).
Check engine coolant and windshield washer fluid levels. Add fluid as needed.
Perform any needed additional services. See “Additional Required Services†in this section.
Inspect suspension and steering components. See footnote (b).
•
•
•
• •
•
Inspect engine cooling system. See footnote (c).
Inspect wiper blades. See footnote (d).
Inspect restraint system components. See footnote (e).
Lubricate body components. See footnote (f).
•
•
•
•
• •
•
• • • • •
337
Additional Required Services The following services should be performed at the ï¬rst maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ï¬lter. See Engine Air Cleaner/Filter on page 252. Change automatic transmission fluid (severe service). See footnote (k). Change automatic transmission fluid (normal service). Replace spark plugs. An Emission Control Service. Engine cooling system service (or every ï¬ve years, whichever occurs ï¬rst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (g).
338
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaï¬ng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaï¬ng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ï¬ttings, and clamps; replace with genuine Saturn parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield.
(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders. Lubricate all hinges and latches, including those for the body doors, hood, secondary latch, pivots, spring anchor, release pawl, rear compartment, glove box door, and console door. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. (h) If you drive regularly under dusty conditions, inspect the ï¬lter at each engine oil change.
339
Owner Checks and Services These owner checks and services should be performed at the intervals speciï¬ed to help ensure the safety, dependability, and emission control performance of your vehicle. Your Saturn retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 345.
(i) Drain, flush, and reï¬ll cooling system. This service can be complex; you should have your retailer perform this service. See Engine Coolant on page 255 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ï¬ller neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) Change automatic transmission fluid and ï¬lter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − Uses such as found in taxi, police, or
delivery service.
340
At Each Fuel Fill It is important to perform these underhood checks at each fuel ï¬ll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 245 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 255 for further details.
Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inspection and Inflation Check Visually inspect your vehicle’s tires for wear and make sure they are inflated to the correct pressures. See Inflation - Tire Pressure on page 292.
341
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. See Parking Brake on page 86. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. On automatic transmission vehicles,
try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your Saturn retailer for service. On manual transmission vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the floor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your Saturn retailer for service.
342
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) With an automatic transmission, the ignition
should turn to LOCK only when the shift lever is in PARK (P). The ignition key should come out only in LOCK.
(cid:127) With a manual transmission, the ignition key
should come out only in LOCK.
Turn the steering wheel to the left and to the right. It should only lock when turned to the right. Contact your Saturn retailer if service is required.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking
Brake on page 86. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your Saturn retailer for service.
343
Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your Saturn retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
344
Recommended Fluids and Lubricants Fluids and lubricants identiï¬ed below by name, part number, or speciï¬cation may be obtained from your retailer.
Usage
Fluid/Lubricant
Engine Oil (2.4L L4
engine)Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiï¬ed for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 245.
Usage
Fluid/Lubricant
The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identiï¬ed with the American Petroleum Institute (API) Certiï¬ed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 245.
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 255. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186).
Engine Oil (2.0L L4
engine)Engine Coolant
Hydraulic Brake
System
Hydraulic
Clutch System
Power Steering
System
345
Fluid/Lubricant
Usage
Fluid/Lubricant
Chassis
Lubrication
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Latch Assembly, Secondary
Latch,
Pivots, Spring Anchor, and Release Pawl
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door
Hinges
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Conditioning
Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Optikleen® Washer Solvent.
Manual Transmission Fluid (GM Part No. U.S. 89021806, in Canada 89021807). DEXRON®-VI Automatic Transmission Fluid.
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciï¬cation 9986115.
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciï¬cation 9986115. With a complete drain and reï¬ll add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 278.
Usage
Windshield
Washer
Manual
Transmission
Automatic
Transmission
Key Lock Cylinders
Rear Axle
Rear Axle (Limited-Slip Differential)
346
Normal Maintenance Replacement Parts Replacement parts identiï¬ed below by name, part number, or speciï¬cation can be obtained from your retailer.
Normal Maintenance Replacement Parts
Part
Part Number
Engine Air Cleaner/Filter
2.0L and 2.4L Engine Oil Filter
Spark Plugs
2.0L L4 Engine
2.4L L4 Engine
Windshield Wiper Blade (Hook Type)
Driver’s Side — 16 inches (40 cm)
Passenger’s Side — 22 inches (55 cm)
15287103
12605566
12590701
12598004
10344209
10344210
ACDelco® Part
Number
A3076C
PF457G
41-102
41-103
—
—
347
Engine Drive Belt Routing
2.0L and 2.4L L4 Engines
348
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 334. Any additional information from Owner Checks and Services on page 340 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
349
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
350
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
351
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
352
Section 7
Customer Assistance Information
Customer Assistance and Information ....... 354
Customer Satisfaction Procedure ............... 354
Online Owner Center ................................. 357
Customer Assistance for TextTelephone (TTY) Users .......................... 358
Customer Assistance Offices ..................... 358
GM Mobility Reimbursement Program ........ 359
Roadside Assistance Program ................... 359
Vehicle Data Collection andEvent Data Recorders ............................ 363
Collision Damage Repair ........................... 364Reporting Safety Defects ............................ 368
Reporting Safety Defects to the
United States Government ..................... 368
Reporting Safety Defects to the
Canadian Government ............................ 368
Reporting Safety Defects to
Saturn .................................................... 369
Service Publications Ordering
Information ............................................. 369
353
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action:
STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level.
STEP TWO: Should you need additional assistance, in the U.S., contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, contact the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiï¬cation Number. This 17-digit
number can be found on the vehicle registration or title, on the upper driver’s side corner of the dash, or on your roadside assistance key card.
(cid:127) The name of your selling and servicing
retail facility.
(cid:127) Vehicle delivery date and present mileage. (cid:127) Your daytime and evening phone numbers.
354
When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One ï¬rst if you have a concern.
STEP THREE (U.S. Owners): Both Saturn and its retailers are committed to making sure you are completely satisï¬ed with your Saturn vehicle. However, if you continue to remain unsatisï¬ed after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/arbitration program called BBB Auto Line. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer.
Although you may be required to resort to this informal dispute resolution program prior to ï¬ling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program.
355
STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ï¬le your complaint to the ï¬nal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the Saturn Customer Communication Centre, 1-800-263-1999, or you may write to:
Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100Your inquiry should be accompanied by your Vehicle Identiï¬cation Number (VIN).
356
Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your Saturn ownership needs. Speciï¬c vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciï¬c vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history
and maintenance schedule.
(cid:127) Find Saturn retailers for service nationwide. (cid:127) Receive special promotions and privileges only
available to members.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as
address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your proï¬le,
subscribe to E-News and use tools and forms with greater ease.
Refer to www.saturn.com on the web for updated information and to register your vehicle.
To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
357
Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing- or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.
358
Customer Assistance Offices Saturn encourages customers to call the toll-free number for assistance. If a customer wishes to write to Saturn, the letter should be addressed to:
Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24
Spring Hill, TN 37174-1500
1-800-553-6000
1-800-833-6000
(For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-553-6000In Canada, write to:
Saturn Customer Communication Centre General Motors of Canada Ltd. CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-1999
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800GM Mobility Reimbursement Program
This program, available to qualiï¬ed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830.
Roadside Assistance Program For vehicles purchased in the U.S. call 1-800-553-6000 (TTY: 1-800-833-6000). For vehicles purchased in Canada call 1-800-268-6800. Service available 24 hours a day, 365 days a year As the proud owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage.
359
(cid:127) Emergency Tow From a Public Roadway
or Highway: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance provided when the vehicle is mired in sand, mud, or snow.
(cid:127) Flat Tire Change: If your vehicle has a spare time, installation of that tire, in good condition, will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.
(cid:127) Jump Start: No-start occurrences which
require a battery jump start will be covered at no charge.
The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
(cid:127) Lock-out Service: To ensure security, the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If you vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized retailer. In the U.S., replacement keys made at the customer’s expense will be delivered within 10 miles.
360
Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon request,
Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
(cid:127) Trip Interruption Beneï¬ts and Assistance:
In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation (maximum of $40/day). This beneï¬t is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance.
(cid:127) Alternative Service: There may be times when
Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance.
In many instances, mechanical failures are covered under Saturn’s Bumper-to-Bumper warranty for U.S. customers, and the duration of the Base Warranty Coverage for Canadian customers of the New Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver.
361
For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representatives: (cid:127) Your name, home address, and home
telephone number
(cid:127) Telephone number of your location (cid:127) Location of the vehicle (cid:127) Model, year, color, and license plate number (cid:127) Odometer reading, Vehicle Identiï¬cation Number and delivery date of the vehicle
(cid:127) Description of the problem While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember we are only a phone call away. Saturn Roadside Assistance: 1-800-553-6000; text telephone (TTY) users, call 1-800-833-6000. Canadian customers call 1-800-268-6800.
Saturn and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saturn and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiï¬cation. Towing and Road Service Exclusions Speciï¬cally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ï¬nes, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains or other traction devices.
362
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if the vehicle has the Anti-lock Brake System (ABS), to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called Event Data Recorders (EDR). In a crash event, computer systems, such as the airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office,
(cid:127)
(cid:127) as part of GM’s defense of litigation through
the discovery process, or
(cid:127) as required by law.
363
In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where
appropriate conï¬dentiality is to be maintained and need is shown, or
(cid:127) share summary data which is not tied to a speciï¬c vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle has OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiï¬ed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle.
364
A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ï¬t poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your Saturn retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
