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Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone(TTY) Users ...............................................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-5
Vehicle Data Collection and Event DataRecorders ..................................................7-7
Reporting Safety Defects ..................................7-8
Reporting Safety Defects to the United States
Government ...............................................7-8
Reporting Safety Defects to the Canadian
Government ...............................................7-8
Reporting Safety Defects to Saturn ...................7-8
Service Publications Ordering Information ...........7-97-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action:
STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level.
STEP TWO: Should you need additional assistance, contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, contact the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have.
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number. This 17-digit number can be found on the vehicle registration or title, on the upper driver’s side corner of the dash, or on your roadside assistance key card.
• The name of your selling and servicing retail facility. • Vehicle delivery date and present mileage. • Your daytime and evening phone numbers.
7-2
If you wish to write to the Saturn Customer Assistance Center, our address is:
Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24 Spring Hill, TN 37174-1500
In Canada, write to:
Saturn Customer Communication Centre General Motors of Canada Ltd. 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE: Both Saturn and its retailers are committed to making sure you are completely satisfied with your Saturn vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/arbitration program called BBB Auto Line. Canadian owners refer to your Warranty and Owner Assistance Information booklet, located in the front cover pocket of your owner’s handbook, for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer.
We ask that you not resort to BBB Auto Line until after Saturn and its retailers have been given the opportunity to satisfy your vehicle concerns. However, U.S. residents may file a claim at any time by contacting your local Better Business Bureau at 1-800-955-5100.
Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-18387-3
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program.
Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).
Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle,
including tips and videos and an electronic version of this owner’s manual (United States only).
• Keep track of your vehicle’s service history and
maintenance schedule.
• Find GM dealers for service nationwide. • Receive special promotions and privileges only
available to members (United States only).
Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing- or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.
7-4
GM Mobility Reimbursement Program This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830.
Roadside Assistance Program For vehicles purchased in the U.S. call 1-800-553-6000
(TTY: 1-800-833-6000). For vehicles purchased in Canada call 1-800-268-6800.As the proud owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Saturn’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period at no expense to you: • Fuel Delivery: Delivery of enough fuel
($5 maximum) for the customer to get to the nearest service station.
• Lock-out Service (identification required):
Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles.
• Emergency Tow: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow.
7-5
While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember we are only a phone call away. Saturn Roadside Assistance: 1-800-553-6000; text telephone (TTY) users, call 1-800-833-6000. Saturn reserves the right to limit services or reimbursement to an owner or driver when, in Saturn’s judgment, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saturn reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Saturn Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
• Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.)
• Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
• Saturn Retailer Locator Service In many instances, mechanical failures are covered under Saturn’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representatives: • Your name, home address, and home
telephone number
• Telephone number of your location • Location of the vehicle • Model, year, color, and license plate number • Mileage, Vehicle Identification Number and delivery
date of the vehicle
• Description of the problem
7-6
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.
To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: • with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
• in response to an official request of police or similar
• as part of GM’s defense of litigation through the
government office,
discovery process, or
• as required by law. In addition, once GM collects or receives data, GM may: • use the data for GM research needs, • make it available for research where appropriate
confidentiality is to be maintained and need is shown, or
• share summary data which is not tied to a specific
vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
7-7
Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying Saturn Corporation. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer or Saturn Corporation. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the hotline.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. U.S. customers can call the Saturn Customer Assistance Center at 1-800-553-6000, or write:
Saturn Corporation 100 Saturn Parkway Mail Drop 371-999-S24
Spring Hill, TN 37174-1500In Canada, please call us at 1-800-263–1999. Or, write to:
Saturn Customer Communication Centre General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
7-8
Service Publications Ordering Information Service Manuals A variety of publications are available to you. Saturn service manuals are written for trained technicians, and in some cases, specialized tools and equipment are necessary to complete certain repairs. However, the manuals are available to owners who either have the training, or wish to gain a greater understanding of the technical aspect of their Saturn. For additional publications information or to order publications, call toll free 1-800-2-SATURN or visit win.wallace.com/saturn to order on-line. In Canada, Saturn service manuals are available by calling toll free 1-800-551-4123. Owner Publications Information on how to obtain product bulletins and as described below is applicable only in the fifty U.S. states and the District of Columbia, and only for cars and light trucks with a GVWR less than 10,000 pounds (4 536 kg). Copies of individual bulletins are also at your participating Saturn retailer. You can ask to see them.
In Canada, information relating to product service bulletins can be obtained by contacting your Saturn retailer. Service Bulletins Saturn regularly sends its retailers useful service bulletins about Saturn products. Saturn monitors product performance in the field. We then prepare bulletins for servicing our products better. You can get these bulletins, too. Bulletins cover various subjects. Some pertain to the proper use and care of your vehicle. Some describe costly repairs. Others describe inexpensive repairs which, if done on time with the latest parts, may avoid future costly repairs. Some bulletins tell a technician how to repair a new or unexpected condition. Others describe a quicker way to fix your vehicle. They can help a technician service your vehicle better. Most bulletins apply to conditions affecting a small number of vehicles. Your Saturn retailer or a qualified technician may have to determine if a specific bulletin applies to your vehicle. To order Saturn bulletins, call Saturn Publications at 1-800-2-SATURN or visit win.wallace.com/saturn to order on-line.
7-9
✍ NOTES
7-10
A
Accessory Power Outlets ................................. 3-16
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-83
Air Cleaner/Filter, Engine ................................. 5-17
Air Conditioning .............................................. 3-18
AirbagReadiness Light .......................................... 3-26
Airbag Sensing and Diagnostic
Module (SDM) .............................................. 7-7
Airbag System ................................................ 1-46
How Does an Airbag Restrain? ...................... 1-52
Servicing Your Airbag-Equipped Vehicle .......... 1-54
What Makes an Airbag Inflate? ...................... 1-52
What Will You See After an Airbag Inflates? .... 1-53
When Should an Airbag Inflate? .................... 1-51
Where Are the Airbags? ............................... 1-48
Antenna, Fixed Mast ....................................... 3-62
Anti-Lock Brake System (ABS) ........................... 4-7
Anti-Lock Brake, System Warning Light .............. 3-28
Appearance Care ............................................ 5-73
Aluminum Wheels ........................................ 5-78
Care of Safety Belts .................................... 5-75
Chemical Paint Spotting ............................... 5-80
Cleaning Exterior Lamps/Lenses .................... 5-76
Fabric/Carpet .............................................. 5-73
Finish Care ................................................. 5-76
Finish Damage ............................................ 5-79Appearance Care (cont.)
Glass Surfaces ............................................ 5-75
Instrument Panel ......................................... 5-75
Interior Plastic Components ........................... 5-75
Sheet Metal Damage ................................... 5-79
Tires .......................................................... 5-78
Underbody Maintenance ............................... 5-79
Vehicle Care/Appearance Materials ................ 5-80
Vinyl .......................................................... 5-75
Washing Your Vehicle ................................... 5-76
Weatherstrips .............................................. 5-76
Windshield and Wiper Blades ........................ 5-77
Ashtrays ........................................................ 3-17
Assist Handles ............................................... 2-29
Audio System(s) ............................................. 3-38
Care of Your Cassette Tape Player ................ 3-61
Care of Your CD and DVD Player .................. 3-62
Care of Your CDs and DVDs ........................ 3-62
Fixed Mast Antenna ..................................... 3-62
Radio with Cassette and CD ......................... 3-43
Radio with CD ............................................ 3-39
Setting the Time .......................................... 3-38
Theft-Deterrent Feature ................................ 3-58
Understanding Radio Reception ..................... 3-61
Automatic Headlamp System ............................ 3-14
Automatic TransaxleFluid .......................................................... 5-20
Operation ................................................... 2-18B
Battery .......................................................... 5-36
Run-Down Protection ................................... 3-16
Battery Warning Light ...................................... 3-27
Before Leaving on a Long Trip ......................... 4-22
BrakeAnti-Lock Brake System (ABS) ........................ 4-7
Emergencies ................................................ 4-8
Parking ...................................................... 2-22
System Warning Light .................................. 3-27
Brakes .......................................................... 5-33
Braking ........................................................... 4-6
Braking in Emergencies ..................................... 4-8
Break-In, New Vehicle ..................................... 2-15
Bulb Replacement ........................................... 5-42
Center High-Mounted Stoplamp (CHMSL) ........ 5-45
Fog Lamps ................................................. 5-44
Halogen Bulbs ............................................ 5-42
Headlamps, Front Turn Signal, Sidemarker,and Parking Lamps .................................. 5-42
Replacement Bulbs ...................................... 5-46
Taillamps, Turn Signal, Stoplamps andBack-up Lamps ........................................ 5-45
Buying New Tires ........................................... 5-57California Fuel .................................................. 5-6
Canadian Owners ................................................ ii Capacities and Specifications ............................ 5-89
Carbon Monoxide ................... 2-10, 2-25, 4-26, 4-40
Care ofSafety Belts ................................................ 5-75
Your Cassette Tape Player ............................ 3-61
Your CD and DVD Player ............................. 3-62
Your CDs and DVDs .................................... 3-62
Center Console Storage Area ........................... 2-28
Center High-Mounted Stoplamp (CHMSL) ........... 5-45
Chains, Tire ................................................... 5-61
CheckEngine Light ............................................... 3-31
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................... 5-80
Child RestraintsChild Restraint Systems ............................... 1-33
Infants and Young Children ........................... 1-29
Lower Anchorages and Top Tethers forChildren (LATCH System) .......................... 1-39
Older Children ............................................. 1-26Child Restraints (cont.)
Securing a Child Restraint Designed for
the LATCH System ................................... 1-41
Securing a Child Restraint in a Rear Seat
Position .................................................. 1-41
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-43
Top Strap ................................................... 1-37
Top Strap Anchor Location ............................ 1-38
Where to Put the Restraint ........................... 1-36
Cigarette Lighter ............................................. 3-17
CleaningAluminum Wheels ........................................ 5-78
Exterior Lamps/Lenses ................................. 5-76
Fabric/Carpet .............................................. 5-73
Finish Care ................................................. 5-76
Glass Surfaces ............................................ 5-75
Instrument Panel ......................................... 5-75
Interior Plastic Components ........................... 5-75
Tires .......................................................... 5-78
Underbody Maintenance ............................... 5-79
Vinyl .......................................................... 5-75
Washing Your Vehicle ................................... 5-76
Weatherstrips .............................................. 5-76
Windshield and Wiper Blades ........................ 5-77Climate Control System ................................... 3-18
Air Filter, Passenger Compartment ................. 3-21
Outlet Adjustment ........................................ 3-20
Comfort Guides, Rear Safety Belt ..................... 1-24
Compact Spare Tire ........................................ 5-72
Control of a Vehicle .......................................... 4-6
CoolantEngine Temperature Gage ............................ 3-30
Engine Temperature Warning Light ................. 3-29
Low Warning Light ....................................... 3-30
Surge Tank Pressure Cap ............................. 5-23
Cooling System .............................................. 5-26
Cruise Control Lever ....................................... 3-10
Customer Assistance Information Customer Assistance for TextTelephone (TTY) Users ............................... 7-4
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-5
Reporting Safety Defects to Saturn .................. 7-8
Reporting Safety Defects to theCanadian Government ................................ 7-8
Reporting Safety Defects to the
United States Government
.......................... 7-8
Roadside Assistance Program ......................... 7-5
Service Publications Ordering Information ......... 7-9D
Daytime Running Lamps .................................. 3-13
Daytime Running Lamps Indicator Light ............. 3-35
Defensive Driving ............................................. 4-2
Delayed Locking ............................................... 2-8
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-16
DoorDelayed Locking ........................................... 2-8
Locks .......................................................... 2-7
Power Door Locks ......................................... 2-8
Programmable Automatic Door Locks ............... 2-8
Rear Door Security Locks ............................... 2-9Driver
Driving
Position, Safety Belt ..................................... 1-12
Six-Way Power Seat ...................................... 1-2At Night ..................................................... 4-16
City ........................................................... 4-20
Defensive ..................................................... 4-2
Drunken ....................................................... 4-3
Freeway ..................................................... 4-21
Hill and Mountain Roads .............................. 4-24
In Rain and on Wet Roads ........................... 4-17
Recovery Hook ........................................... 4-31
Rocking Your Vehicle to Get it Out ................. 4-31
Winter ........................................................ 4-26Rear Seat Entertainment System ................... 3-52
DVD
Electrical System
Add-On Equipment ...................................... 5-83
Engine Compartment Fuse Block ................... 5-86
Floor Console Fuse Block ............................. 5-84
Fuses and Circuit Breakers ........................... 5-83
Power Windows and Other Power Options ...... 5-83
Windshield Wiper Fuses ............................... 5-83Engine
Air Cleaner/Filter ......................................... 5-17
Battery ....................................................... 5-36
Change Engine Oil Light ............................... 3-34
Check and Service Engine Soon Light ............ 3-31
Coolant ...................................................... 5-20
Coolant Temperature Gage ........................... 3-30
Coolant Temperature Warning Light ................ 3-29
Engine Compartment Overview ...................... 5-12
Exhaust ..................................................... 2-25
Oil ............................................................. 5-13
Overheating ................................................ 5-23
Reduced Power Light ................................... 3-35
Starting ...................................................... 2-17
Entry Lighting ................................................. 3-16
Event Data Recorders (EDR) ............................. 7-7
Extender, Safety Belt ....................................... 1-26F
Filter
Engine Air Cleaner ...................................... 5-17
Finish Damage ............................................... 5-79
Fixed Mast Antenna ........................................ 3-62
Flash-to-Pass ................................................... 3-8
Flat Tire ........................................................ 5-62
Flat Tire, Changing ......................................... 5-62
Flat Tire, Storing ............................................. 5-71
FluidAutomatic Transaxle ..................................... 5-20
Power Steering ........................................... 5-31
Windshield Washer ...................................... 5-32
Fog Lamps ............................................ 3-15, 5-44
Folding Rear Seat ............................................ 1-6
............................................................... 5-5
Fuel Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Filling a Portable Fuel Container .................... 5-10
Filling Your Tank ........................................... 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-36
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-5
Low Warning Light ....................................... 3-37Fuses
Engine Compartment Fuse Block ................... 5-86
Floor Console Fuse Block ............................. 5-84Fuses (cont.)
Fuses and Circuit Breakers ........................... 5-83
Windshield Wiper ......................................... 5-83Gage
Gasoline
Engine Coolant Temperature ......................... 3-30
Fuel .......................................................... 3-36
Speedometer .............................................. 3-24
Tachometer ................................................. 3-25Octane ........................................................ 5-5
Specifications ............................................... 5-5
Glove Box ..................................................... 2-28
GM Mobility Reimbursement Program .................. 7-5Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-5
Headlamps .................................................... 3-13
Automatic Headlamp System ......................... 3-14
Bulb Replacement ....................................... 5-42
Daytime Running Lamps ............................... 3-13
Flash-to-Pass ............................................... 3-8
Halogen Bulbs ............................................ 5-42Headlamps (cont.)
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps .................................. 5-42
High/Low Beam Changer ................................ 3-8
Heater ........................................................... 3-18
Highbeam On Light ......................................... 3-35
Highway Hypnosis ........................................... 4-23
Hill and Mountain Roads .................................. 4-24
HoodChecking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-12Ignition Positions ............................................. 2-16
Infants and Young Children, Restraints ............... 1-29
Inflation -- Tire Pressure .................................. 5-54
Instrument PanelBrightness .................................................. 3-15
Cluster ....................................................... 3-23
Overview ..................................................... 3-4Jump Starting ................................................. 5-37
Keyless Entry System ....................................... 2-3
Keys ............................................................... 2-2Labelling, Tire Sidewall .................................... 5-49
LampsBattery Run-Down Protection ......................... 3-16
Dome ........................................................ 3-16
Fog ................................................... 3-15, 5-44
Map .......................................................... 3-16LATCH System
Child Restraints ........................................... 1-39
Securing a Child Restraint Designed forthe LATCH System ................................... 1-41
Light
Airbag Readiness ........................................ 3-26
Anti-Lock Brake System Warning ................... 3-28Light (cont.)
Battery Warning .......................................... 3-27
Brake System Warning ................................. 3-27
Change Engine Oil ...................................... 3-34
Daytime Running Lamps Indicator .................. 3-35
Engine Coolant Temperature Warning ............. 3-29
Highbeam On ............................................. 3-35
Low Coolant Warning ................................... 3-30
Low Fuel Warning ....................................... 3-37
Low Washer Fluid Warning ........................... 3-36
Malfunction Indicator .................................... 3-31
Oil Pressure ............................................... 3-33
Reduced Engine Power ................................ 3-35
Safety Belt Reminder ................................... 3-25
Security ..................................................... 3-34
Service Vehicle Soon ................................... 3-36
TCS Warning Light ...................................... 3-29
Traction Control System (TCS) Warning .......... 3-29
Trunk Ajar .................................................. 3-36Lighting
Entry ......................................................... 3-16
Lockout Protection ............................................ 2-9
LocksDelayed Locking ........................................... 2-8
Door ........................................................... 2-7Locks (cont.)
Lockout Protection ......................................... 2-9
Power Door .................................................. 2-8
Programmable Automatic Door Locks ............... 2-8
Rear Door Security Locks ............................... 2-9
Loss of Control ............................................... 4-15
Low Coolant Warning Light .............................. 3-30
Low Fuel Warning Light ................................... 3-37
Low Washer Fluid Warning Light ....................... 3-36
LumbarManual Controls ............................................ 1-3
Maintenance Schedule
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-9
At Least Once a Month ................................ 6-10
At Least Once a Year .................................. 6-10
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-8
Maintenance Record .................................... 6-15
Maintenance Requirements ............................. 6-2
Normal Maintenance Replacement Parts ......... 6-14
Owner Checks and Services ........................... 6-9Maintenance Schedule (cont.)
Recommended Fluids and Lubricants ............. 6-13
Scheduled Maintenance ................................. 6-4
Using Your ................................................... 6-2
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-31
Manual Lumbar Controls .................................... 1-3
Manual Passenger Seat .................................... 1-2
Manual Windows ............................................ 2-12
Map Lamps .................................................... 3-16
MirrorsManual Rearview Mirror ................................ 2-27
Outside Convex Mirror ................................. 2-28
Outside Heated Mirrors ................................ 2-28
Outside Power Mirrors .................................. 2-27
Outside Remote Control Mirror ...................... 2-27
MyGMLink.com ................................................ 7-4New Vehicle Break-In ...................................... 2-15
Normal Maintenance Replacement Parts ............ 6-14Odometer ...................................................... 3-24
Odometer, Trip ............................................... 3-24
Off-Road Recovery .......................................... 4-13Oil
Change Engine Oil Light ............................... 3-34
Engine ....................................................... 5-13
Pressure Light ............................................. 3-33
Older Children, Restraints ................................ 1-26
Online Owner Center ........................................ 7-4
Other Warning Devices ...................................... 3-6
Outlet Adjustment ............................................ 3-20
OutsideConvex Mirror ............................................. 2-28
Heated Mirrors ............................................ 2-28
Power Mirrors ............................................. 2-27
Remote Control Mirror .................................. 2-27
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... iiPark (P)
Parking
Shifting Into ................................................ 2-23
Shifting Out of ............................................ 2-24Brake ........................................................ 2-22
Over Things That Burn ................................. 2-25
Passenger Compartment Air Filter ..................... 3-21
Passing ......................................................... 4-13
Passlock® ...................................................... 2-14
Power ............................................................. 1-2
Accessory Outlets ........................................ 3-16
Door Locks .................................................. 2-8Power (cont.)
Electrical System ......................................... 5-83
Reduced Engine Light .................................. 3-35
Steering Fluid ............................................. 5-31
Windows .................................................... 2-13
Programmable Automatic Door Locks .................. 2-8Questions and Answers About Safety Belts ......... 1-11
Radios .......................................................... 3-38
Care of Your Cassette Tape Player ................ 3-61
Care of Your CD and DVD Player .................. 3-62
Care of Your CDs and DVDs ........................ 3-62
Radio with Cassette and CD ......................... 3-43
Radio with CD ............................................ 3-39
Setting the Time .......................................... 3-38
Theft-Deterrent ............................................ 3-58
Understanding Reception .............................. 3-61
Rear Door Security Locks .................................. 2-9
Rear Safety Belt Comfort Guides ...................... 1-24
Rear Seat Entertainment System ....................... 3-52
Rear Seat Passengers, Safety Belts .................. 1-21
Rearview Mirrors ............................................. 2-27Reclining Seatbacks .......................................... 1-3
Recommended Fluids and Lubricants ................. 6-13
Recovery Hook ............................................... 4-31
Recreational Vehicle Towing ............................. 4-37
Reduced Engine Power Light ............................ 3-35
Remote Keyless Entry System ............................ 2-3
Remote Keyless Entry System, Operation ............ 2-4
Removing the Flat Tire and Installingthe Spare Tire ............................................. 5-65
Removing the Spare Tire and Tools ................... 5-64
Replacement Bulbs ......................................... 5-46
Reporting Safety DefectsCanadian Government ................................... 7-8
Saturn ......................................................... 7-8
United States Government .............................. 7-8Restraint System Check
Checking Your Restraint Systems ................... 1-55
Replacing Restraint System PartsAfter a Crash .......................................... 1-56
Restraint Systems
Checking .................................................... 1-55
Replacing Parts ........................................... 1-56
Right Front Passenger Position, Safety Belts ...... 1-20
RoadsideAssistance Program ....................................... 7-5
Rocking Your Vehicle to Get it Out .................... 4-31
Running Your Engine While You Are Parked ....... 2-26S
Safety Belt
Safety Belts
Reminder Light ............................................ 3-25
Care of ...................................................... 5-75
Driver Position ............................................ 1-12
How to Wear Safety Belts Properly ................ 1-12
Questions and Answers About Safety Belts ..... 1-11
Rear Safety Belt Comfort Guides forChildren and Small Adults ......................... 1-24
Rear Seat Passengers ................................. 1-21
Right Front Passenger Position ...................... 1-20
Safety Belt Extender .................................... 1-26
Safety Belt Use During Pregnancy ................. 1-20
Safety Belts Are for Everyone ......................... 1-7
Shoulder Belt Height Adjuster ........................ 1-19
Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4
SeatsHead Restraints ............................................ 1-5
Manual Lumbar ............................................. 1-3
Manual Passenger ......................................... 1-2
Reclining Seatbacks ...................................... 1-3
Six-Way Power Driver .................................... 1-2
Split Folding Rear Seat .................................. 1-6Securing a Child Restraint
Designed for the LATCH System ................... 1-41
Rear Seat Position ...................................... 1-41
Right Front Seat Position .............................. 1-4310
Security Light ................................................. 3-34
Service ........................................................... 5-3Adding Equipment to the Outside
of Your Vehicle .......................................... 5-5
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-31
Publications Ordering Information ..................... 7-9
Vehicle Soon Light ....................................... 3-36
Servicing Your Airbag-Equipped Vehicle .............. 1-54
Setting the Time ............................................. 3-38
Sheet Metal Damage ....................................... 5-79
Shifting Into Park (P) ....................................... 2-23
Shifting Out of Park (P) ................................... 2-24
Shoulder Belt Height Adjuster ........................... 1-19
Signals, Turn and Lane-Change .......................... 3-7
Spare TireInstalling .................................................... 5-65
Removing ................................................... 5-64
Storing ....................................................... 5-71
Specifications, Capacities ................................. 5-89
Speedometer .................................................. 3-24
Split Folding Rear Seat ..................................... 1-6
Starting Your Engine ....................................... 2-17
Steering ........................................................ 4-10
Steering Wheel, Tilt Wheel ................................. 3-6
Storage AreasCenter Console Storage Area ........................ 2-28
Glove Box .................................................. 2-28
Stuck in Sand, Mud, Ice or Snow ...................... 4-30Sun Visors ..................................................... 2-14
Sunroof ......................................................... 2-29Tachometer .................................................... 3-25
TaillampsTurn Signal, Stoplamps and Back-up Lamps .... 5-45
TCS Warning Light .......................................... 3-29
Theft-Deterrent, Radio ..................................... 3-58
Theft-Deterrent Systems ................................... 2-14
Passlock® ................................................... 2-14
Tilt Wheel ........................................................ 3-6
Tires ............................................................. 5-48
Aluminum Wheels, Cleaning .......................... 5-78
Buying New Tires ........................................ 5-57
Chains ....................................................... 5-61
Changing a Flat Tire .................................... 5-62
Cleaning .................................................... 5-78
Compact Spare Tire ..................................... 5-72
If a Tire Goes Flat ....................................... 5-62
Inflation -- Tire Pressure ............................... 5-54
Inspection and Rotation ................................ 5-55
Installing the Spare Tire ................................ 5-65
Removing the Flat Tire ................................. 5-65
Removing the Spare Tire and Tools ............... 5-64
Storing a Flat or Spare Tire and Tools ............ 5-71
Tire Sidewall Labelling .................................. 5-49Tires (cont.)
Tire Terminology and Definitions .................... 5-51
Uniform Tire Quality Grading ......................... 5-58
Wheel Alignment and Tire Balance ................. 5-59
Wheel Replacement ..................................... 5-60
When It Is Time for New Tires ...................... 5-56
Top Strap ...................................................... 1-37
Top Strap Anchor Location ............................... 1-38
TowingRecreational Vehicle ..................................... 4-37
Towing a Trailer .......................................... 4-40
Your Vehicle ............................................... 4-37Control System (TCS) .................................... 4-9
Control System Warning Light ....................... 3-29Traction
Transaxle
Fluid, Automatic ........................................... 5-20
Transaxle Operation, Automatic ......................... 2-18
Trip Odometer ................................................ 3-24
Trunk ............................................................ 2-10
Trunk Ajar Light .............................................. 3-36
Turn and Lane-Change Signals .......................... 3-7
Turn Signal/Multifunction Lever ........................... 3-7Understanding Radio Reception ........................ 3-61
Uniform Tire Quality Grading ............................ 5-5811
Wheels
Alignment and Tire Balance .......................... 5-59
Replacement ............................................... 5-60
Where to Put the Restraint ............................... 1-36
Windows ....................................................... 2-12
Manual ...................................................... 2-12
Power ........................................................ 2-13Windshield
Wiper Blades, Cleaning ................................ 5-77
Windshield Washer ........................................... 3-8
Fluid .......................................................... 5-32Windshield Wiper
Blade Replacement ...................................... 5-47
Fuses ........................................................ 5-83
Windshield Wiper Lever ..................................... 3-9
Winter Driving ................................................ 4-26Your Vehicle and the Environment ....................... 6-2
Vehicle
Control ........................................................ 4-6
Damage Warnings ........................................... iv Service Soon Light ...................................... 3-36
Symbols ......................................................... ivVehicle Data Collection and Event
Data Recorders ............................................. 7-7
Vehicle Identification
Number (VIN) ............................................. 5-82
Service Parts Identification Label ................... 5-82
Ventilation Adjustment ...................................... 3-20
Visors ........................................................... 2-14Warning Lights, Gages and Indicators ................ 3-22
WarningsHazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-6
Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv Washer Fluid, Low Warning Light ...................... 3-3612
