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2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
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Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
Care of Safety Belts Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-13.
5-93
Washing Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash your vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get approved cleaning products from your retailer. See Vehicle Care/Appearance Materials on page 5-98. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.
Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-94.
5-94
Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get approved cleaning products from your Saturn retailer. See Vehicle Care/Appearance Materials on page 5-98. Your vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible.
Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
If you use strong soaps, chemicals,
Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only Saturn-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.
5-95
If you drive your vehicle through an
Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your Saturn retailer. Larger areas of finish damage can be corrected in your Saturn retailer’s body and paint shop.
5-96
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your Saturn retailer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Saturn will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
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Vehicle Care/Appearance Materials
Description
Usage
Description
Usage
Swirl Remover Polish
Interior and exterior polishing cloth.
Removes tar, road oil and asphalt.
Use on chrome or stainless steel.
Removes soil and black marks from whitewalls.
Cleans vinyl.
Removes dirt, grime, smoke and fingerprints.
Removes dirt and grime from chrome wheels and wire wheel covers.
Removes dust, fingerprints, and surface contaminants. Spray on wipe off.
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Polishing Cloth Wax-Treated
Tar and Road Oil Remover
Chrome Cleaner and Polish
White Sidewall Tire Cleaner
Vinyl Cleaner
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
5-98
Removes swirl marks, fine scratches and other light surface contamination.
Removes light scratches and protects finish.
Cleans, shines, and protects in one easy step, no wiping necessary.
Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.
Quickly and easily removes spots and stains from carpets, vinyl, and cloth upholstery.
Odorless spray odor eliminator used on fabrics, vinyl, leather, and carpet.
Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, specifications, and replacement parts.
Service Parts Identification Label You will find this label on your spare tire cover. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle. Electrical System
Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your retailer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-66.
5-99
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.
Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.
5-100
Floor Console Fuse Block
Some fuses are in a fuse block on the driver’s side of the floor console. To remove the floor console cover, move the driver’s seat back as far as it will go, and pull the floor console cover, starting near the front of the vehicle, away from the floor console. Then remove the fuse block cover to access the fuses.
Usage
Power Window Switches
Fuses PWR
WINDOWS
STOP HVAC
CRUISE
Stoplamp (Brake) Switch Climate Control Cruise Control Module, Clutch Start Switch Airbags, Sensing and Diagnostic Module (SDM)
AIR BAG WIPER SW Windshield Wipers and Washers,
Transaxle Shift Lock Control Switch
Fuses
FUEL PUMP
BCM ELECT
BCM (PWR)
DASH
LIGHTER
PARK
CLUSTER
Usage
Fuel Pump Relay Ignition Switch, Body Control Module (BCM) Entry Control, Trunk Release Instrument Panel, Dimming Switch Cigar Lighter Headlamp Switch Instrument Panel Cluster
RADIO (BATT1) Radio Receiver, Entertainment
ONSTAR
Memory Entertainment, Mobile Communications, OnStar®
RADIO (ACC) Radio Receiver, Entertainment
IGN SW
EPS
Ignition Switch Cruise Control Switches, EPS Unit
PWR OUTLET Auxiliary Power Outlet
SUN ROOF
Power Sunroof, OnStar Mirror
5-101
Relay
ALC/PARK
RELAY
FUEL PUMP
RELAY
ACC RELAY
Usage
OnStar®, Radio, Instrument Panel Cluster, Body Control Module (Entry Control), Cigar Lighter, Headlamp Switch, License Lamp
Fuel Pump
Power Windows, Sunroof, Radio, Wiper/Washer Switch, Accessory Power Outlet
RUN RELAY Climate Control (HVAC Blower,
Control Heads)
Engine Compartment Fuse Block The engine compartment fuse block is located in the engine compartment on the driver’s side of the vehicle. See Engine Compartment Overview on page 5-12 for more information on location.
5-102
2.2L L4 Engine
The Engine Control Module (ECM) Inline fuse is located on the battery cable, near the battery.
Fuses
Usage
Transaxle Control Module Not Used Not Used Passenger’s Side Headlamp Air Conditioning Not Used
Fuses
Usage
Fuses
Usage
10
11
12
1314
15
16
17
18
19Not Used Anti-lock Brake System, Traction Control Module Engine Control Module Canister Purge Solenoid, Canister Vent Solenoid, Low Coolant Switch, Oxygen Sensors Electric Ignition Control Module, Charging System, Neutral Stop Back-Up Switch Not Used Transaxle Transaxle Control Module, Neutral Stop Back-Up PRNDL, Back-up Switch Fuel Injectors (Cylinder 1, 2, 3, 4) Fog Lamps Driver’s Side Headlamp Windshield Wiper
20
21
22
23
38
3940
41
42
43
44
45
46
47
48Horn Entertainment, Premium Radio Amplifier Anti-lock Brake System, Traction Control Module Rear Defogger Starter/Ignition Body Control Module 1
Anti-lock Brake System, Traction Control Module Body Control Module 2
Not Used Electric Power Steering Air Pump Relay Fuse Cooling Fan Crank Body Control Module 1A Body Control Module (IGN 3)5-103
Relays
24
25
26
27
28
29
30
31
32
33
34Usage Air Conditioning Clutch Horn Fog Lamps Air Solenoid Body Control Module Powertrain Engine Cooling Fan Engine Control Module Wiper System 1
Wiper System 2
Rear Window DefoggerDiodes Usage 35 § Air Conditioning Diode 36 § Not Used 37 § Wiper Diode
Miscellaneous
Usage
49
Fuse Puller
5-104
2.0L L4 Supercharged Engine
Fuses
Usage Engine Control Module Not Used Not Used Passenger’s Side Headlamp Air Conditioning Not Used Not Used
Fuses
Usage
Fuses
Usage
10
11
12
13
14
15
16
17
18
19
20Anti-lock Brake System Engine Control Module Canister Purge Solenoid, Canister Vent Solenoid, Low Coolant Switch, Oxygen Sensors Electric Ignition Control Module, Charging System, Neutral Safety Stop Back-Up Switch Not Used Engine Control Module Boost Back-up Switch Fuel Injectors Fog Lamps Driver’s Side Headlamp Windshield Wiper Horn
21
22
23
38
39
40
41
42
43
44
45
46
47
48Entertainment, Premium Radio Amplifier Anti-lock Brake System Rear Defogger Starter/Ignition Body Control Module 1
Anti-lock Brake System Body Control Module 2
Not Used Electric Power Steering Cooling Fan 2
Cooling Fan 1
Crank Body Control Module 1A Body Control Module (IGN 3)5-105
Relays
24
25
26
27
28
29
30
31
32
33
34Usage Air Conditioning Clutch Horn Fog Lamps After Cooler Pump Starter/Crank Powertrain Engine Cooling Fan 1
Engine Control Module Wiper System 1
Wiper System 2
Rear Window DefoggerDiodes Usage 35 § Air Conditioning Diode 36 § Not Used 37 § Wiper Diode
Miscellaneous
Usage
49
Fuse Puller
5-106
2.4L LE5 Engine
Fuses
Usage
Engine Control Module, Transaxle Control Module Not Used Not Used Passenger’s Side Headlamp Air Conditioning Not Used Not Used Anti-lock Brake System, Traction Control Module
Fuses
Usage
Fuses
Usage
10
11
12
1314
15
16
17
18
19
20Engine Control Module, Electronic Throttle Control Canister Purge Solenoid, Canister Vent Solenoid, Low Coolant Switch, Oxygen Sensors Electric Ignition Control Module, Charging System, Neutral Stop Back-Up Switch Not Used Transaxle 2
Transaxle Control Module, Neutral Stop Back-Up PRNDL, Back-up Switch Fuel Injectors (Cylinder 1, 2, 3, 4) Fog Lamps Driver’s Side Headlamp Windshield Wiper Horn21
22
23
38
3940
41
42
43
44
45
46
47
48Entertainment, Premium Radio Amplifier Anti-lock Brake System, Traction Control Module Rear Defogger Starter/Ignition Body Control Module 1
Anti-lock Brake System, Traction Control Module Body Control Module 2
Not Used Electric Power Steering Cooling Fan 2
Cooling Fan Crank Body Control Module 1A Body Control Module (IGN 3)5-107
Relays
24
25
26
27
28
29
30
31
32
33
34Usage Air Conditioning Clutch Horn Fog Lamps Not Used Run, Crank (IGN 1) Powertrain Engine Cooling Fan Engine Control Module Wiper System 1
Wiper System 2
Rear Window DefoggerDiodes Usage 35 § Air Conditioning Diode 36 § Not Used 37 § Wiper Diode
Miscellaneous
Usage
49
Fuse Puller
5-108
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-13 for more information.
Application
Air Conditioning Refrigerant R134a Cooling System
2.0L L4 Supercharged Engine 2.2L L4 Engine 2.4L L4 Engine
Intercooler System (2.0L L4 Supercharged) Engine Oil with Filter
2.0L L4 Supercharged Engine 2.2L L4 Engine and 2.4L L4 Engine
Fuel Tank
Transaxle, Automatic
Transaxle, Manual (Complete Drain and Refill)
2.2L L4 and 2.4L L4 Engines 2.0L L4 Engine Supercharged
Capacities
English 0.9 lbs
7.4 qt 6.8 qt 7.2 qt 2.0 qt
6.0 qt 5.0 qt 13.0 gal 7.0 qt
1.7 qt 1.6 qt 100 lb ft
Metric 0.41 kg
7.0 L 6.5 L 6.8 L 1.9 L
5.7 L 4.7 L 49.2 L 6.6 L
1.6 L 1.5 L
Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.
140 Y
5-109
Engine Specifications
Engine
VIN Code
2.0L L4 Supercharged
2.2L L4 (L61)
2.4L
Transaxle
Manual
Manual
Automatic
Manual
Automatic
Spark Plug Gap
0.039 inches (1.0 mm)
0.042 inches (1.06 mm)
0.042 inches (1.06 mm)
5-110
Section 6
Maintenance Schedule
Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-8Owner Checks and Services ............................6-9
At Each Fuel Fill ............................................6-9
At Least Once a Month .................................6-10
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-13
Normal Maintenance Replacement Parts ..........6-15
Maintenance Record .....................................6-166-1
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
6-2
Using the Maintenance Schedule We at Saturn want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Saturn retailer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended
limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 4-31.
(cid:127) are driven on reasonable road surfaces within legal
driving limits.
(cid:127) use the recommended fuel. See Gasoline Octane
on page 5-5.
The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-8 for further information.{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your Saturn retailer do these jobs.
When you go to your Saturn retailer for your service needs, you will know that Saturn-trained and supported service technicians will perform the work using genuine Saturn parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-12. Owner Checks and Services on page 6-9 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-13 and Normal Maintenance Replacement Parts on page 6-15. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine Saturn parts.
6-3
Scheduled Maintenance When the CHG OIL message in the message center comes on, it means that service is required for your vehicle. See Change Engine Oil Message on page 3-45. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your Saturn retailer has Saturn-trained service technicians who will perform this work using genuine Saturn parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-20 for information on the Engine Oil Life System and resetting the system.
When the CHG OIL message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHG OIL message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.
6-4
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 5-15. Reset oil life system. See Engine Oil Life System on page 5-20. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-22. See footnote (l). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-66 and “Tire Wear Inspection” in At Least Once a Month on page 6-10. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels. If you have the 2.0L L4 supercharged engine, check intercooler fluid level. Add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air filter. See footnote (k). Inspect throttle system. See footnote (g).
•
•
•
•
•
•
•
•
•
•
•
•
•
• • • • • • •
6-5
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
•
•
•
•
•
•
•
•
•
•
Inspect fuel system for damage or leaks.
Inspect exhaust system for loose or damaged components.
Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-22.
Change automatic transaxle fluid (severe service). See footnote (h).
Change automatic transaxle fluid (normal service).
Replace spark plugs. An Emission Control Service.
•
•
•
•
•
•
•
•
6-6
Additional Required Services (cont’d)
Service and Miles (Kilometers)
25,000
(40 000)50,000
(80 000)75,000
(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)Replace engine fuel filter. An Emission Control Service. See footnote †.
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i).
Except 2.0L L4 Supercharged engine: Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).
2.0L L4 Supercharged engine only: Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).
•
•
•
•
•
•
6-7
Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine Saturn parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.
6-8
(d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, glove box hinges, sunroof (if equipped), and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables.
(h) Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your retailer perform this service. See Engine Coolant on page 5-25 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) Or every 12 months, whichever occurs first. If you drive regularly under dusty conditions, the filter may require replacement more often. (l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your Saturn retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-13.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-15 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
It is important to check your oil regularly
6-9
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-25 for further details. Intercooler Coolant Level Check (2.0L Supercharged Engine) Check the coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-25
for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-57 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-76.
Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-66.
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-27. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
6-10
3. On automatic transaxle vehicles, try to start the
engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your Saturn retailer for service. On manual transaxle vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the floor. If the vehicle starts when the clutch is not pushed all the way down, contact your Saturn retailer for service.
Automatic Transaxle Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 2-27. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do
not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your Saturn retailer for service.
Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) With an automatic transaxle, the ignition should turn
to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.
(cid:127) With a manual transaxle, the key should come out
only in LOCK.
Contact your Saturn retailer if service is required.
6-11
Parking Brake and Automatic Transaxle Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your Saturn retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
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Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your retailer.
Usage
Fluid/Lubricant
Engine Oil
(2.2L and 2.4L
L4 engines)
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-15.
Usage
Fluid/Lubricant
Engine Oil (2.0L L4
Supercharged
engine)
Engine Cooling
System
Intercooler
System (2.0L L4
Superchargedengine)
The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identified with the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 5-15.
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-25.
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant.
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Usage
Fluid/Lubricant
Hydraulic Brake
System
Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
Windshield
Washer
Optikleen® Washer Solvent.
Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label.
Manual Transmission Fluid (Part No. 21018899).
Parking Brake Cable Guides
Hydraulic Clutch
System
Manual Transaxle
(2.2L and 2.4L
L4 engines)
Manual Transaxle (2.0L L4
Supercharged
engine)
Automatic Transaxle
DEXRON®-VI Automatic Transmission Fluid.
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Usage
Key Lock Cylinders
Fluid/Lubricant
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Hood Latch Assembly, Secondary
Latch,
Pivots, Spring Anchor, and Release Pawl
Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood, Trunk,
and Door Hinges
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Sunroof Track
Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Weatherstrip Conditioning
Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part
Saturn Part Number
ACDelco® Part Number
Engine Air Cleaner/Filter
2.2L L4 and 2.4L L4 Engines
2.0L L4 Supercharged Engine
Engine Oil Filter
Passenger Compartment Air Filter Element
Spark Plugs
2.2L L4 Engine and 2.4L L4 Engine
2.0L L4 Supercharged Engine
Windshield Wiper Blade
Driver’s Side — 21.5 inches (54.6 cm)
Passenger’s Side — 19.0 inches (47.5 cm)
1AC Delco® Part Number 2NGK Part Number
15800986
15036141
12579143
52493319
12599232
12787099
22660359
22685192
—
A2014C PF456G1
CF125141-9811
PFR6T-10G2
—
—
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Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.
Maintenance Record
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for TextTelephone (TTY) Users ................................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-5
Vehicle Data Collection and Event DataRecorders ..................................................7-7
Collision Damage Repair .................................7-8Reporting Safety Defects ................................7-11
Reporting Safety Defects to the
United States Government ..........................7-11
Reporting Safety Defects to the
Canadian Government ................................7-11
Reporting Safety Defects to Saturn ..................7-12
Service Publications Ordering Information .........7-127-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action:
STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level.
STEP TWO: Should you need additional assistance, contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, contact the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have.
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number. This 17-digit number can be found on the vehicle registration or title, on the upper driver’s side corner of the dash, or on your roadside assistance key card.
(cid:127) The name of your selling and servicing retail facility. (cid:127) Vehicle delivery date and present mileage. (cid:127) Your daytime and evening phone numbers.
7-2
The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer.
We ask that you not resort to BBB Auto Line until after Saturn and its retailers have been given the opportunity to satisfy your vehicle concerns. However, U.S. residents may file a claim at any time by contacting your local Better Business Bureau at 1-800-955-5100.
Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
If you wish to write to the Saturn Customer Assistance Center, our address is:
Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24
Spring Hill, TN 37174-1500In Canada, write to:
Saturn Customer Communication Centre General Motors of Canada Ltd. 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE: Both Saturn and its retailers are committed to making sure you are completely satisfied with your Saturn vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/ arbitration program called BBB Auto Line. Canadian owners refer to your Warranty and Owner Assistance Information booklet, located in the front cover pocket of your owner’s handbook, for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
7-3
You may contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program.
Online Owner Center The Owner Center is a resource for your ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,
including tips and videos and an electronic version of this owner manual (United States only).
(cid:127) Keep track of your vehicle’s service history and
maintenance schedule.
(cid:127) Find Saturn retailers for service nationwide. (cid:127) Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information. To register your vehicle, visit My Saturn within www.saturn.com (United States) or My GM Canada within www.gmcanada.com (Canada).
Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing- or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.
7-4
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830.
Roadside Assistance Program For vehicles purchased in the U.S. call 1-800-553-6000
(TTY: 1-800-833-6000). For vehicles purchased in Canada call 1-800-268-6800. As the proud owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Saturn’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period at no expense to you: (cid:127) Fuel Delivery: Delivery of enough fuel($5 maximum) for the customer to get to the nearest service station.
(cid:127) Lock-out Service (identification required):
Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).
7-5
(cid:127) Emergency Tow: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow.
(cid:127) Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.)
(cid:127) Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
(cid:127) Saturn Retailer Locator Service In many instances, mechanical failures are covered under Saturn’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representatives: (cid:127) Your name, home address, and home
telephone number
(cid:127) Telephone number of your location (cid:127) Location of the vehicle
(cid:127) Model, year, color, and license plate number (cid:127) Mileage, Vehicle Identification Number and delivery
date of the vehicle
(cid:127) Description of the problem While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember we are only a phone call away. Saturn Roadside Assistance: 1-800-553-6000; text telephone (TTY) users, call 1-800-833-6000. Saturn reserves the right to limit services or reimbursement to an owner or driver when, in Saturn’s judgment, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saturn reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Saturn Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
7-6
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.
To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
(cid:127) in response to an official request of police or similar
(cid:127) as part of GM’s defense of litigation through the
government office,
discovery process, or
(cid:127) as required by law. In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where appropriate
confidentiality is to be maintained and need is shown, or
(cid:127) share summary data which is not tied to a specific
vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
7-7
Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/ corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your Saturn retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty.
7-8
Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. (cid:127) If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action.
(cid:127) If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-5 for more information.
(cid:127) If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
7-9
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your
