2008 Pontiac Grand PRIX Owners Manual

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3. Remove the protector and attach the retainer securely. 4. Place the protector/guide back in the foam holder when putting the compact spare back in the trunk. Store the cover as far forward as possible. The compact spare tire is for temporary use only. Replace the compact spare tire with a full-size tire as soon as possible. See Compact Spare Tire on page 5-109 for more information. Use the following as a guide for storing the compact spare tire and tools. 5-107 A. Retainer B. Cover C. Compact Spare Tire D. Nut E. Jack F. Wheel Wrench G. Extension and Protective Guide H. Foam Holder I. Bolt Screw A. Retainer B. Spare Tire C. Protector D. Bolt Extension E. Nut F. Jack G. Wheel Wrench H. Foam Holder I. Bolt Screw Compact Spare Tire Full-Sized Spare Tire 5-108 Compact Spare Tire Although the compact spare tire was fully inﬂated when the vehicle was new, it can lose air after a time. Check the inﬂation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, you should stop as soon as possible and make sure the spare tire is correctly inﬂated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can ﬁnish your trip and have the full-size tire repaired or replaced where you want. You must calibrate the tire inﬂation monitor system, if your vehicle has this feature, after installing or removing the compact spare. See Tire Pressure Monitor System on page 5-71. The system may not work correctly when the compact spare is installed on the vehicle. Of course, it’s best to replace the spare with a full-size tire as soon as you can. The spare will last longer and be in good shape in case you need it again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not ﬁt. Keep the spare tire and its wheel together. Notice: Tire chains will not ﬁt your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare. Appearance Care Interior Cleaning Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. 5-109 If you use abrasive cleaners when cleaning When cleaning your vehicle’s interior, only use cleaners speciﬁcally designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer/retailer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer/retailer to remove odors from your vehicle’s upholstery. Do not clean your vehicle using: (cid:127) A knife or any other sharp object to remove a soil from any interior surface. (cid:127) A stiff brush. It can cause damage to your vehicle’s interior surfaces. (cid:127) Heavy pressure or aggressive rubbing with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal. (cid:127) Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. (cid:127) Too much cleaner that saturates the upholstery. (cid:127) Organic solvents such as naptha, alcohol, etc. that can damage your vehicle’s interior. 5-110 Fabric/Carpet Cleaning Fabric/Carpet Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic, and painted surfaces with a clean, damp cloth. Your dealer/retailer has cleaners for the cleaning of fabric and carpet. They will clean normal spots and stains very well. If the vehicle has the Ultra Lux® suede fabric, follow the listed procedures except do not use any solvents or dry cleaning products. Here are some cleaning tips: (cid:127) Always read the instructions on the cleaner label. (cid:127) Clean up stains as soon as you can, before they set. (cid:127) Carefully scrape off any excess stain. (cid:127) Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. (cid:127) To avoid forming a ring on fabric after spot cleaning, clean the entire area immediately or it will set. Most stains can be removed with club soda water. To clean, use the following instructions: 1. For liquids: blot with a clean, soft white cloth. For solids: remove as much as possible and then vacuum or brush. 2. Apply club soda water to a clean, soft white cloth. Do not over-saturate; the cloth should not drip water. 3. Clean the entire area. Avoid getting the fabric too wet. 4. Start cleaning from the seams into the stain to avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth. 5-111 Using Cleaner on Fabric 1. First, try the cleaner in an inconspicuous area to make sure the cleaner does not affect the color of the fabric. 2. For liquids: blot the stain with a clean, soft white cloth. For solids: remove as much as possible and then vacuum or brush. 3. Spray a small amount of the cleaner onto a clean, soft white cloth. Do not apply spray directly to the fabric. 4. Start cleaning from the seams into the stain to avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth. 7. If the cleaner leaves a ring effect, follow up with the club soda water instructions given earlier in this section. Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee, tea, milk, fruit, fruit juice, jelly, cheese, chocolate, vomit, urine, and blood can be removed using the club soda water instructions given earlier in this section. 5-112 If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry. Stains caused by oil and grease can be cleaned with an approved GM cleaner and a clean, white cloth. 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely. 3. If a stain remains, follow the cleaner instructions described earlier. Leather A soft cloth dampened with water can be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on leather. Ultra Lux Suede Cleaning Ultra Lux Suede Use a mild solution of lukewarm water and a neutral dish soap on a soft cloth or sponge. For the following stains, follow these instructions: Coffee, Tea, and Milk: Blot with a clean, soft, white cloth. Then clean with mild soapy water and a clean white cloth. Cosmetics: Clean with mild soapy water and a clean white cloth. Jelly, Syrup, and Fruit: Remove most of the solids, then clean with warm tap water and a clean white cloth. Oil and Grease: Sprinkle baking soda on the spot, brush, then wipe with a clean white cloth. Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. 5-113 Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12. Washing Your Vehicle The best way to preserve your vehicle’s ﬁnish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on your vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on your vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on your vehicle. Approved cleaning products can be obtained from your dealer/retailer. See Vehicle Care/Appearance Materials on page 5-118. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. 5-114 Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-114. Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint ﬁnish. You can get approved cleaning products from your dealer/retailer. See Vehicle Care/Appearance Materials on page 5-118. If your vehicle has a basecoat/clearcoat paint ﬁnish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint ﬁnish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. 5-115 Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. If you drive your vehicle through an Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer ﬂuid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:127) Extreme dusty conditions (cid:127) Sand and salt (cid:127) Heat and sun (cid:127) Snow and ice, without proper removal If you use strong soaps, chemicals, Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only approved cleaners on aluminum or chrome-plated wheels. 5-116 Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of ﬁnish damage can be corrected in your dealer’s/retailer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer/retailer or an underbody car washing system can do this for you. 5-117 Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. Vehicle Care/Appearance Materials Description Usage Polishing Cloth Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome Wheel Cleaner Finish Enhancer Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls and raised white lettering. Cleans vinyl. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels. Removes dust, ﬁngerprints, and surface contaminants. Spray on and wipe off. 5-118 Description Usage Vehicle Identiﬁcation Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects tires. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The eighth character in the VIN is the engine code. This code helps you identify your vehicle’s engine, speciﬁcations, and replacement parts. See Capacities and Speciﬁcations on page 5-128 for your vehicle’s engine code. 5-119 Service Parts Identiﬁcation Label This label is in the trunk. It is very helpful if you ever need to order parts. The label has the following information: (cid:127) Vehicle Identiﬁcation Number (VIN) (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle. Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer/retailer ﬁrst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-64. Headlamp Wiring The headlamp wiring is protected by fuses in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have your headlamp wiring checked right away. 5-120 Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it ﬁxed. Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. 5-121 Instrument Panel Fuse Block Some fuses are in a fuse block located on the end of the instrument panel on the passenger side. To get to the fuse block lift up on the side panel. A fuse usage chart is on the inside of this panel. 5-122 Fuse RAP Usage Retained Accessory Power Sunroof SUN ROOF CRUISE SW Cruise Switch Parking Lamps PK LP RR DEFOG Rear Window Defogger DR LK/TRUNK Door Lock/Trunk ONSTAR/ALDL Onstar®/Diagnostic Link Fuel Tank Solenoid Canister CANISTER Parking Lamps PK LAMPS RADIO/AMP Radio Ampliﬁer RFA/MOD DISPLAYS Remote Function Activator (Remote Keyless Entry) Instrument Panel Displays/Head-Up Display (HUD), Driver Information Center (DIC) Fuse INT LIGHT HVAC Usage Interior Lamps Climate Controls CHMSL/BKUP Center High Mounted Stop PWR WDO Power Windows Lamp/Back-Up Lamps SPRING COIL 2 PWR SEAT TURN/HAZ PWR MIRS HTD SEAT Steering Wheel Control Switches Power Seat Turn Signals/Hazard Warning Lamps Power Mirrors Heated Seat To reinstall the end panel, position the lower section with the edge of the instrument panel, and press the sides of the panel until it snaps into place. 5-123 Underhood Fuse Block The underhood fuse block is located on the passenger’s side of the vehicle in the engine compartment. To remove the fuse block cover, press in on the tab at the bottom of the cover and pull up. 3.8L V6 Engine Fuses Usage Driver Side High-Beam Headlamp Passenger Side High-Beam Headlamp Driver Side Low-Beam Headlamp Passenger Side Low-Beam Headlamp Windshield Wipers/Washer 5-124 Fuses Usage Fuses 10 11 12 13 14 15 16 17 18 19 Washer/Regulated Voltage Control Fog Lamps (Option) Airbag Accessory Power Horn Emission Air Conditioning Clutch Oxygen Sensor Powertrain Control Module Powertrain Control Module/Electronic Throttle Control Electronic Throttle Control Display Antilock Brake Solenoid 20 21 22 23 24 26 27 28 29 30 31 32 33 56 Usage Fuel Injection Transmission Solenoid Fuel Pump Antilock Brakes Electronic Ignition Battery Main 1 Battery Main 2 Battery Main 3 Fan 1 Battery Main 4 Antilock Brake Motor Fan 2 Starter Air Pump 5-125 Relays 34 35 Usage High-Beam Headlamps Low-Beam Headlamps, Headlamp Driver Module Fog Lamps (Option) Ignition 1 Air Conditioner Compressor Horn Powertrain Fuel Pump Fan 1 Fan 3 Windshield Wiper/High Windshield Wiper Fan 2 Crank Blank Blank Blank Fuse Puller 36 37 38 39 40 41 42 43 44 45 46 48 52 53 54 55 § Air Conditioning Clutch 5-126 5.3L V8 Engine Usage Climate Control System Fuel Pump Airbag, Display Compass Antilock Brake System Electronic Throttle Control, Engine Control Module Fuses HVAC FUEL/PUMP AIRBAG/ DISPLAY COMPASS ABS ETC/ECM A/C CMPRSR Air Conditioning Compressor Usage Fuses INJ 1 ECM/TCM Injectors 1 Engine Control Module, Transmission Control Module Transmission EMISSIONS1 Emissions 1 TRANS ABS SOL ECM IGN INJ 2 Antilock Brake Solenoid Engine Control Module, Ignition Injectors 2 EMISSIONS2 Emissions 2 WPR Windshield Wipers Auxiliary Power Voltage Control AUX PWR WSW/RVC Windshield Washer, Regulated LT LO BEAM Driver Side Low-Beam Headlamp RT LO BEAM Passenger Side Low-Beam FOG LAMPS LT HI BEAM Driver Side High-Beam Headlamp Headlamp Fog Lamps HORN Horn RT HI BEAM Passenger Side High-Beam Headlamp Fuses BATT 4 BATT 1 STRTR ABS MTR BATT 3 BATT 2 FAN 2 FAN 1 Relays Usage Battery 4 Battery 1 Starter Antilock Brake System Motor Battery 3 Battery 2 Cooling Fan 2 Cooling Fan 1 Usage FUEL/PUMP A/C CMPRSR Air Conditioning Compressor Fuel Pump STRTR PWR/TRN FAN 3 FAN 2 FAN 1 HDM Starter Powertrain Cooling Fan 3 Cooling Fan 2 Cooling Fan 1 Headlamp Driver Module 5-127 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information. Capacities English Metric For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more information. 7.4 qt 11.2 qt 13.3 qt 4.5 qt 6 qt 7.0 L 10.6 L 12.6 L 4.3 L 5.7 L Application Air Conditioning Refrigerant R134a Automatic Transmission (Drain and Reﬁll) Cooling System Including Reservoir 3.8LV6 Engine 5.3L V8 Engine Engine Oil with Filter 3.8L V6 Engine 5.3L V8 Engine 5-128 Application Capacities English Metric Fuel Tank 3.8L Engine (with NU6 emissions) sold new in CA, ME, VT, NY, MA (see your dealer/retailer for bordering states) 3.8L Engine (without NU6 emissions) sold new in all other states (see your dealer/retailer for more information) 5.3L V8 Engine sold new in all states Wheel Nut Torque 17.0 gal 17.5 gal 17.5 gal 100 ft lb 64.4 L 66.2 L 66.2 L 140 Y All capacities are approximate. When adding ﬂuid, be sure to ﬁll to the appropriate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. Engine Speciﬁcations Engine 3.8 V6 Engine 5.3 V8 Engine with Active Fuel Management™ VIN Code Transmission Spark Plug Gap Automatic Automatic .060 inches (1.52 mm) .040 inches (1.01 mm) 5-129 ✍ NOTES 5-130 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using the Maintenance Schedule ......................6-3 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-7 Owner Checks and Services ............................6-8 At Each Fuel Fill ............................................6-8 At Least Once a Month ...................................6-9 At Least Once a Year .....................................6-9 Recommended Fluids and Lubricants ...............6-12 Maintenance Replacement Parts .....................6-13 Engine Drive Belt Routing ..............................6-14 Maintenance Record .....................................6-15 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer/retailer for details. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. 6-2 Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended limits. You will ﬁnd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 4-22. (cid:127) are driven on reasonable road surfaces within legal driving limits. (cid:127) use the recommended fuel. See Gasoline Octane on page 5-5. The services in Scheduled Maintenance on page 6-4 should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your dealer/retailer do these jobs. When you go to your dealer/retailer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-15. 6-3 Owner Checks and Services on page 6-8 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-13. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer. Scheduled Maintenance When the CHANGE OIL SOON message comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 3-67. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. 6-4 If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-18 for information on the Engine Oil Life System and resetting the system. When the CHANGE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE OIL SOON message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 5-15. Reset oil life system. See Engine Oil Life System on page 5-18. An Emission Control Service. Visually check for any leaks or damage. See footnote (k). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-20. See footnote (m). Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 5-75 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission ﬂuid level and add ﬂuid as needed. Replace passenger compartment air ﬁlter. See footnote (g). V6 Only: Inspect throttle system. See footnote (j). • • • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-20. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h). Change automatic transmission ﬂuid and ﬁlter (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (n). 6-6 • • • • • • • • • • • • • • • • • • • • • • Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings, and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-61 and Windshield and Wiper Blades on page 5-116 for more information. (e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-66. (f) Lubricate all key lock cylinders. Lubricate all hinges and latches, including those for the body doors, hood, secondary latch, pivots, spring anchor, release pawl, rear compartment, glove box door, console door, and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. 6-7 (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-24 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) Check throttle system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (k) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (m) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (n) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. 6-8 Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer/retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-15. It is important to check the engine oil Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-24. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Inspect your vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 5-69. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-96. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-75. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-33. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service. 6-9 Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-33. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. (cid:127) The ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). (cid:127) The ignition key should come out only in LOCK/OFF. Contact your dealer/retailer if service is required. 6-10 Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and the transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. (cid:127) To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-11 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Usage Engine Oil Engine Coolant Hydraulic Brake System Windshield Washer Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-15. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-24. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Optikleen® Washer Solvent. 6-12 Usage Power Steering System Automatic Transmission Key Lock Cylinders Fluid/Lubricant GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges Weatherstrip Conditioning Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 3800 V6 Engine 5.3L V8 Engine Engine Oil Filter 3800 V6 Engine 5.3L V8 Engine Passenger Compartment Air Filter Spark Plugs 3800 V6 Engine 5.3L V8 Engine Windshield Wiper Blade Assembly 22.0 in (55.0 cm) Driver Side Passenger Side 15221217 10350737 25010792 89017524 15284938 12568387 12571164 15941733 15941734 A1614C A2962C PF47 PF48 CF132 41-101 41-985 — — 6-13 Engine Drive Belt Routing 3.8L V6 Engine 5.3L V8 Engine 6-14 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-15 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ...............................................7-5 Customer Assistance Offices ............................7-5 GM Mobility Reimbursement Program ................7-6 Roadside Assistance Program ..........................7-6 Scheduling Service Appointments .....................7-9 Courtesy Transportation ...................................7-9 Collision Damage Repair ................................7-11 Reporting Safety Defects ................................7-14 Reporting Safety Defects to the United States Government ..........................7-14 Reporting Safety Defects to the Canadian Government ..........................7-14 Reporting Safety Defects to General Motors .........................................7-14 Service Publications Ordering Information .........7-15 Vehicle Data Recording and Privacy ................7-16 Event Data Recorders ...................................7-16 OnStar® ......................................................7-17 Navigation System ........................................7-17 Radio Frequency Identiﬁcation (RFID) ..............7-17 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact General Motors of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). 7-2 We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you can call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 7-3 Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history and maintenance schedule. (cid:127) Find GM dealers/retailers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 7-4 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance Pontiac Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 7-5 Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 7-6 Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs ﬁrst, and, in Canada only, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. (cid:127) Lock-out Service: Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identiﬁcation before lock-out service is provided. In Canada, the vehicle registration is also required. (cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. (cid:127) Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inﬂated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: A battery jump start is covered at no charge if the vehicle does not start. (cid:127) Trip Routing Service (Canada only): Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. 7-7 (cid:127) Trip Interruption Beneﬁts and Assistance (Canada only): In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from the original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. (cid:127) Alternative Service (Canada only): There may be times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures may be covered. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. Pontiac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Calling For Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone number (cid:127) Telephone number of your location (cid:127) Location of the vehicle (cid:127) Model, year, color, and license plate number of the vehicle (cid:127) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle (cid:127) Description of the problem 7-8 Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. 7-9 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. 7-10 Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair.

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2008 Pontiac Grand PRIX Owners Manual