1997 Pontiac Grand PRIX Owners Manual

FOG LP

FOG LF

HORN

6-70

Fuse FUTURE PARK LP

FOG LP FUTURE ECM FUEL PMP TCC

ALT

Description Spare Chimemall Module, Taillamps, Park Lamps, Sidemarker Lamps, Dimmable Lamps Fog Lamps Spare ECM/PCM Fuel Pump Automatic Transaxle: Enable, Switch, Shift, PWM Alt Sense

Fuse RADIO

AC CLU B/U LP IGN MODULE IGNI-UH

INJ

Description Radio, Remote Lock Control, Theft Shock Sensor, Trip Computer, HVAC Module, ABS Module, Security LED AC Clutch Trunk Release, Back-up Lamps Ignition Module MAF, Heated Sensors, Canister Prg, Boost Solenoid Fuel Injectors

6-71

Replacement Bulbs Exterior Lamps Bulb Number Back-up ............................... 3 156 Center High-Mounted Stop . . . . . . . . . . . . . . . . 1141 Front Parking/Turn Signal . . . . . . . . . . . . . . .3357NA Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9007 Stop/Tail/Turn Signal . . . . . . . . . . . . . . . . . . . . . 3057 Front/Rear Side Marker . . . . . . . . . . . . . . . . . . . . 194

Capacities and Specifications Please refer to “Recommended Fluids and Lubricants” in the Index for more information. Automatic Transaxle with Overdrive Pan Removal and Replacement . . . 7.4 quarts (7.0 L) After Complete Overhaul . . . . . . . . . 10 quarts (9.5 L) When drainingheplucing converter or auxiliary coolel; more fluid may be needed, Cooling System Including Reservoir 3100 (Code M) . . . . . . . . . . . . . . 11.0 quarts (10.42 L) 3800 (Code K) . . . . . . . . . . . . . . 10.2 quarts (9.63 L) 3800 Supercharged (Code 1) ... 10.2 quarts (9.63 L) Refrigerunt (R- 134a), Air Conditioning” . . . . . . . . . . . . . 1.9 pounds (0.85 kg)

6-72

Engine Crankcase (Oil Change with Filter Change) 3 100 (Code M) . . . . . . . . . . . . . . . . 4.5 quarts (4.3 L) 3800 (Code K) ................ 4.5 quarts (4.3 L) 3800 Supercharged (Code 1) . . . . . . . 5 quarts (4.7 L) Fuel Tank . . . . . . . . . . . . . . . . . 18.0 gallons (68.0 L) *See “Air Conditioning Refrigerants ’’ later in this section. 3100 (Code M) Engine Specifications Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V6 Displacement . . . . . . . . . . . . . . . 191 CID (3.1L L82) Firing Order . . . . . . . . . . . . . . . . . . . . . . 1-2-3-4-5-6 Thermostat Temperature . . . . . . . . . . . 195°F (91°C) Horsepower ............................. 160 3800 (Code K) Engine Specifications Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V 4 Displacement . . . . . . . . . . . . . . . 231 CID (3.8L L36) Firing Order ...................... 1-6-5-4-3-2 Thermostat Temperature . . . . . . . . . . . 195°F (91°C) . . . . . . . . . 195 Horsepower . . . . . . . . . . . . . . . .

3800 Supercharged (Code 1) Engine Specifications Type . . . . . . . . . . . . . . . . . . Displacement . . . . . . . . . Firing Order ...................... Thermostat Temperature Horsepower . . . . . . . . . . . . Vehicle Dimensions Wheelbase . . . . . . . . . . . Tread Width Front . . . Rear . . . . . . . . Overall Length . . . . . . Overall Width . . . . . Overall Height . . . . . . . .

, . .

. . . . . . . . . . . . . V6 . . 231 CID (3.8LL67) 1-6-5-4-3-2 195°F (91OC) . 240

, . 110.5” (280.7 cm)

. . . . . . . 61.7” (156.8 cm) . . . . . 61.1” (155.2 cm) . 196.5” (499.1 cm) . . 72.7” (184.5 cm) . . . . . . . 54.7” (139.0 cm)

Normal Maintenance Replacement Parts Air Cleaner Filter All Engines . . . . . Battery

. . . . . . .

. . . A1208C

3100 (Code M) . . . . . . . . . . . . . . . . . 600 CCA 3800 (Code K) ...................... 690 CCA 3800 Supercharged (Code 1) . . . . . . . . . . . 770 CCA

. . AC Type

. . . . . . .

. . . CV892C

Engine Oil Filter All Engines . . . . . . . . . . . . . . . . . . . AC Type PF47 PCV Valve All Engines . . . . Radiator Cap All Engines . . Spark Plugs 3100 (Code M) . . .

..... AC Type 41-940 Gap: 0.060” (1.52 mm) . . . . . AC Type 41-921 Gap: 0.060” (1.52 mm) 3800 Supercharged (Code 1) . . . . . AC Type 41-921 Gap: 0.060” (1.52 mm) . . . . . . . . Hook 20” (50.8 cm)

Wiper Blades Type ..................... Length ......................

3800 (Code K) . .

RC27

Air Conditioning Refrigerants Not all air conditioning refrigerants are the same. If the air conditioning system in your vehicle needs refrigerant, be sure the proper refrigerant is used. If you’re not sure, ask your Pontiac dealer.

$&I NOTES

6-74

Section 7 Maintenance Schedule

This section covers the maintenance required for your Pontiac. Your vehicle needs these services to retain its &e@ dependability and emission control performance.

7-2 7-2 7-3 7-4 7-4 7-5 7-5 7-6

Introduction to Your Maintenance Schedule Your Vehicle and the Environment How this Section is Organized Using Your Maintenance Schedule Selecting the Right Schedule for Your Vehicle Short TripKity Definition Short Trip/City Intervals Long Trip/Highway Definition

7-6 7-39 7-39 7-40 7-40 7-43 7-44 7-46

Long Tripmighway Intervals Owner Checks at Each Fuel Fill-up What to Check at Least Once a Month What to Check at Least Twice a Year What to Check at Least Once a Year Periodic Maintenance Inspections Recommended Fluids and Lubricants A Place to Record Maintenance Procedures

7-1

IMPORTANT- KEEP ENGINE OIL AT THE PROPER

RECOMMENDED I

LEVEL AND CHANGE AS

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in go'od working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly.

Have you purchased the GM Protection Plan? The Plan supplements your rtew vehicle warranties. See your Warranty and OwPzer Assistance booklet, or your Pontiac dealer for details.

7-2

HQW This Section is Organized The remainder of this section is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you are skilled enough to do some work on your vehicle, you will probably want to get the service information GM publishes. See “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your Pontiac deaIer’s service department or another qualified service center should perform. ((Part D: Recommended Fluids and Lubricants” lists some products GM recommends to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” provides a place for you to record the maintenance performed on your vehicle. Whenever any maintenance is performed, be sure to write it down in this part. This will help you determine when your next maintenance should be done. In addition, it is a good idea to keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

Part A: Scheduled Maintlenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather, You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their GM vehicles, maintenance needs vary. You may even need more frequent checks and replacements than you’ll find in the schedules in this section. So please read this section and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Pontiac dealer. This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM pasts.

The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

0 are driven on reasonable road surfaces within legal

driving limits. use the recommended fuel. See “Fuel” in the Index.

Selecting the Right Scheldule First you’ll need to decide which of the two schedules is right for your vehicle. Here’s how to decide which schedule to follow:

Maintenance Schedule I Short TripKity Definition Follow the Short TripKity Maintenance Schedule if any one of these conditions is true for your vehicle:

~ _ _ _ _

~~

~~

Most trips are less than 5 to 10 miles (8 to 16 km). This is particularly important when outside temperatures are below freezing. Most trips include extensive idling (such as frequent driving in stop-and-go traffic). Most trips are through dusty areas. You frequently tow a trailer or use a carrier on top of your vehicle. If the vehicle is used for delivery service, police, taxi or other commercial application.

One of the reasons you should follow this schedule if you operate your vehicle under any of these conditions is that these conditions cause engine oil to break down soonex

Short Trip/City Intervals Every 3,000 Miles (5 000 km): Engine Oil and Filter

Change (or 3 months, whichever occurs first). Every 6,000 Miles (10 000 km): Tire Rotation. Every 15,000 Miles (25 000 km): Air Cleaner Filter

Inspection, if driving in dusty conditions.

Every 30,000 Miles (50 000 km): Air Cleaner Filter Replacement. Fuel Tank, Cap and Lines Inspection. Supercharger Oil Check (or every 36 months, whichever occurs first) (3.8L Code 1 engine only).

Every 50,000 Miles (83 000 km): Automatic Transaxle

Service (severe conditions only).

Every 60,000 Miles (100 000 km): Engine Accessory

Drive Belt Inspection.

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first). These intervals only summarize maintenance services. Be sure to follow the complete maintenance schedule on the following pages.

7-5

Maintenance Schedule

Follow this maintenance schedule only if none of the conditions from the Short TripKity Maintenance Schedule is true. Do not use this schedule if the vehicle is used for trailer towing, driven in a dusty area or used off paved roads. Use the Short Trip/City schedule for these conditions. Driving a vehicle with a f i l l y warmed engine under highway conditions causes engine oil to break down slowel:

7-6

Every 7,500 Miles (12 500 km): Engine Oil and Filter

Change (or every I2 months, whichever occurs first). Tire Rotation.

Every 30,000 Miles (50 000 km): Supercharger Oil

Check (or every 36 months, whichever occurs first) (3.8L Code 1 engine only). Air Cleaner Filter Replacement. Fuel Tank, Cap and Lines Inspection.

Every 50,000 Miles (83 000 km): Automatic Transaxle

Service (severe conditions only).

Every 60,000 Miles (I00 000 km): Engine Accessory

Drive Belt Inspection.

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first).

These intervals only summarize maintenance services. Be sure to follow the complete maintenance schedule on the fo Zlowing pages.

1 Short Trip/City Maintenance Schedule

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes ? The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspection” in Part C of this schedule.

3,000 Miles (5 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL MILEAGE SERVICED

BY:

7-7

- ~~ Short TripKity Maintenance Schedule 4,000 Miles (1 0 000 kmj 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Sewice.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

9,000 Miles (15 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

ACTUAL

MILEAGE

--

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

7-8

I Short Trip/City Maintenance Schedule 12,000 Miles (20 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See "Tire Inspection and

Rotation" in the Index for proper rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote?.)

DATE

ACTUAL MILEAGE

SERVICED BY:

I Short Trip/City Mairlienance Schedule 1 18,000 Miles (30 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

17 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

21,000 Miles (35 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Sewice.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

7- 10

ACTUAL MILEAGE

--

SERVICED BY:

I Short TripKity Maintenance Schedule 24,000 Miles (40 000 km) Ll Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

27,000 Miles (45 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE SERVICED

ACTUAL MILEAGE

BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

I Short TripKity Maintenance Schedule 1 30,000 Miles (50 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Replace air cleaner filter. An Emission Control Service. 0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel. cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote t.) W For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote y.)

7-12

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information. (See footnote +.)

3 SERVICED BY.

I Short Trip/City Maintenance Schedule 33,000 Miles (55 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

36,000 Miles (60 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE ACTUAL MILEAGE SERVICED

BY:

7- 1

I Short TripKity Maintenance Schedule I 39,000 Miles (65 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

I 42,000 Miles (70 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

c] Rotate tires, S e e “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

7-14

I Short TripKity Maintenance Schedule 45,000 Miles (75 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote?.)

48,000 Miles (80 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

i ,

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE SERVICED

ACTUAL MILEAGE

BY:

7-15

I Short Trip/City Maintenance Schedule I 50,000 Miles (83 000 km) 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90 "F (32°C) cx higher.

- In hilly or mountainous terrain.

- When doing frequent trailer towing. - Uses such as found in taxi, police or

delivery service.

If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

ACTUAL MILEAGE 1

DATE

I Short TripKity Maintenance Schedule 51,000 Miles (85 000 kmj CI Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

54,000 Miles (90 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

I DATE

I ACTUAL MILEAGE ISERVICED

BY: I

DATE .

ACTUAL MILEAGE

SERVICED BY:

7-17

Trip/City Maintenance Schedule I

)Short 57,000 Miles (95 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL

MILEAGE

SERVICED BY:

7- 18

60,000 Mil(--.: (IO0 000 km) 0 Change engine oil. and filter (or e7 rery

3 months, whichever occurs first). An Emission Control Service. 0 Inspect engine accessory drive belt.

An Emission Control Service. Inspect camshaft timing belt. An Emission Control Sewice. (See footnote?.)

[7 Replace air cleaner filter. An Emission Control Service. 17 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote"f)

Short TripKity Maintenance Schedule

For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote T.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE SERVICED BY:

63,000 Miles (105 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL

MILEAGE

SERVICED

BY:

7-19

I Short Trip/City Maintenance Schedule I 66,000 Miles (110 000 km) 0 Change engine oil and filter (or every ‘ 3 months, whichever occurs first). An Emission Control Sewice. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

69,000 Miles (115 000 km) ~0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

I DATE

7-20

I Short Trip/City Maintenance Schedule 72,000 Miles (120 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote?.)

El Inspect camshaft timing belt.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE SERVICED

BY:

7-21

I Short TripKity Maintenance Schedu 78,000 Miles (130 000 km) 17 Change engine oil and filter (or every

3 months, whichever occurs first), An Emission Control Sewice.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

81,000 Miles (135 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Sewice.

ACTUAL MILEAGE SERVICED

BY-:

~~

DATE

ACTUAL MILEAGE

SERVICED BY:

,,

7-22

I Short TripKity Maintenance Schedule 84,000 Miles (140 000 km)

Change engine oil and filter (or every - 3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rota pattern and additional information. (See footnote +.)

.tion

87,000 Miles (145 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY

7-23

I Short Trip/City Maintenance Schedule I 90,000 Miles (150 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Sewice. 0 Replace air cleaner filter. An Emission Control Service.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote T.) For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 m’onths, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote “f.)

7-24

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

I Short Trip/City Maintenance Schedule 93,000 Miles (155 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

94,000 Miles (160 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-25

I Short Trip/City Maintenance Schedu .e I 99,000 Miles (145 000 km) W Change engine oil and €ilter (or every

3 months, whichever occurs first). An Emission Control Service.

100,000 Miles (166 000 km) 0 Inspect spark plug wires, An Emission Control Service. 0 Replace spark plugs. 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

An Emission Control Service.

temperature regularly reaches 90 F (32 ' C) or higher.

7-26

I Short Trip/City Maintenance Schedule

lly or mountainous terrain. - In hi :n doing frequent trailer towing. - Whe - Uses such as found in taxi, police or

delivery service.

If you do not use your vehicle under any of these conditions, the fluid andfilter do not require changing.

150,000 Miles .(240 000 km) CI Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test cooling system and pressure cap. An Emission Control Sewice.

I DATE

I ACTUAL MILEAGE

ISERVICED

BY: I

7-27

Long Trip/Highway Maintenance Schedule

7,500 Miles (12 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Sewice. Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.>

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes The U.S. Environmental Protection Agency or the

California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspection” in Part C of this schedule.

7-28

Long Trip/Highwav Maintenance Schedule I 15,000 Miles (25 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information. (See footnote +.)

22,500 Miles (37 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-29

1, Long Tripmighway Maintenance Schedule 30,000 Miles (50 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service,

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

0 Replace air cleaner filter. An Emission Control Sewice.

B Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Sewice. (See footnote .) 0 For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote T.)

7-30

I Long Trip/Highway Maintenance Schedule 37,500 Miles (62 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. 17 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information. (See footnote +.)

I 45,000 Miles (75 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

BY:

DATE SERVICED

ACTUAL MILEAGE

SERVICED BY:

7-31

II Long TriplHighway lwaintenanee Schedule 50,000 Miles (83 000 km)

Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 98 * F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

delivery service.

- Uses such as found in taxi, police or If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

BATE

ACTUAL MILEAGE

SERVICED BY:

7-32

52,500 Miles (87 500 km) U Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 For supercharged engines only: Check the

supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote T.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

~~ DATE SERVICED

ACTUAL MILEAGE

BY:

(Continued)

7-33

v Maintenance Schedule

An Emission Control Sewice.

60,000 Miles (100 000 km) (Continued) 17 Inspect engine accessory drive belt. 0 Inspect camshaft timing belt. 0 Replace air cleaner filter. An Emission Control Service. 0 Inspect fuel tank, cap and lines for damage

An Emission Control Sewice. (See footnote?.)

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)

67,500 Miles (112 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

--\

7-34

Long Tripmighway MainterlaIlce Schedule 75,000 Miles (125 000 km) El Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service. Inspect camshaft timing belt. An Emission Control Service.

c7 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

82,500 Miles (137 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service. Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE ACTUAL MILEAGE ‘SERVICED

BY:

7-35

Long Trip/Highway Maintenance Schedule 90,000 Miles (150 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. 0 Replace air cleaner filter. An Emission Control Service.

El Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.) 0 For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote T.)

7-36

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

t-t-tl

ACTUAL MILEAGE

SERVICED B X

I Long Tripmighway Maintenance Schedule 1 97,500 Miles (162 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

DATE ACTUAL MILEAGE SERVICED

BY:

100,000 Miles (166 000 km) 0 Inspect spark plug wires. An Emission Control Service. 0 Replace spark plugs. 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

An Emission Control Service.

temperature regularly reaches 90 O F (32 O C) or higher.

(Continued)

Long Trip/Highway Maintenance Schedule

100,000 Miles (166 000 km) (Continued)

- In hilly or mountainous terrain, - When doing frequent trailer towing. - Uses such as found in taxi, police or

delivery service.

lfyou do not use your vehicle under any of these conditions, the fluid aadJi’lter do not require changing.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cololing system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-38

Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add the proper coolant mix if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

7-39

Automatic Tkansaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D,

Body Lubrication Service Lubricate all hinges and latches, including those for the hood, rear compartment, glove box door, console door and any folding seat hardware, Part D tells you what to use. More frequent lubrication may be required when #exposed to a! corrosive environment.

At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly, If your vehicle has a built-in child restraint, also periodically make sure the harness straps, latch plates, buckle, clip, retractors and anchorages are working properly. Look for any other loose or damaged safety belt and built-in child restraint system parts. If you see anything that might keep a safety belt or built-in child restraint system from doing its job, have it repaired. Have any torn or frayed safety belts or harness straps replaced. Also look for any opened or broken air bag co’verings, and have them repaired or replaced, (The’ air bag system does not need regular maintenance.) Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas oftle windshield. Also see “Wiper Blades, Cleaning” in the Index.

7-40

Starter Switch Check

Brake-Transaxle Shift Interlock (BTSI) Check

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (9) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake”

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.

7-41

Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

Parking Brake and Automatic Transaxle PARK (P) MecT nism I--

leck

When you are d ng this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake,

To check the p,arking brake's holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure fiom the regular brake pedal. D'o this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism's holding ability: With the engine running, shift to PARK (a). Then release all brakes.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

7-42

Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your GM dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a GM service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged,

missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Radiator and Heater Hose Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Throttle Linkage Inspection Inspect the throttle linkage for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any cables that have high eEort or excessive wear. Do not lubricate accelerator and cruise control cables. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

USAGE

FLUIDLUBRICANT

System

Power Steering System

Transaxle Key Lock Cylinders

Supercharger

(GM Part No, 12377967 or equivalent DOT-3 brake fluid). GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 105001 7 - 1 auart, or equivalent). DEXRON@-111 Automatic Transmission Fluid. Multi-Purpose lubricant, Superlube@ (GM Part No. 12346241 or equivalent). Supercharger Oil (GM Part No. 12345982). See “Supercharges Oil” in the Index.

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer.

USAGE

Engine Oil

Engine Coolant

FLUIDLLUBRICANT Engine oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engi lne, see “Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and use only GM Goodwrench@ DEX-COOL TM or Hawline@ DEX-COOL TM coolant. See “Engine Coolant” in the Index.

7-44

USAGE

Chassis Lubrication

Windshield Washer Solvent

~~

Hood Latch Assembly, Pivots, Spring Anchor and Release Pawl

FLUIDLUBRICANT

Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI ## 2, Category LB or GC-LB. GM Optikleen@ Washer Solvent (GM Part No. 1051515) or equivalent. Lubriplate lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE

Hood and Door Hinges

FLUIDLLUBRICANT

Multi-purpose lubricant, Superlube@ (GM Part No. 12346241 or equivalent).

(GM Part No. 10501.09).

Fuel Door Hinge Engine oil or Lubriplate Lubricant and Trunk Access Panel Hinges Weatherstrip Conditioning

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

See “Replacement Parts” in the Index for recommended replacement filters and spark plugs.

Part E: Maintenance Record After the scheduled services are performed, relcord the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and

Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

Maintenance Record

SERVICED BY

MAINTENANCE PERFORMED

7-46

Maintenance Record

ODOMETER

DATE MAINTENANCE PERFORMED SERVICED

READING

BY

~. . 4 ..

., . . . ~.

7-47

Maintenance Record

7-48

Section 8 Customer Assistance Information

Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2 8-3 8-3 8-4 8-5 8-5 8-6 8-6 8-8

Pontiac Cares Services What Makes up Pontiac Cares? Customer Satisfaction Procedure Customer Assistance Information Address for Writing to Pontiac Assistance for Text Telephone (TTY) Users Pontiac Roadside Assistance Phone Number for Roadside Assistance Canadian Roadside Assistance

8-8 8-9 8- 10 8- 10 8-11 8-11 8-11 8-12 8-13

Pontiac Courtesy Transportation BBB Autoline Information Warranty Information Reporting Safety Defects to the United States Reporting Safety Defects to Canada Reporting Safety Defects to General Motors Ordering Service Publications in Canada How to Order Service Publications Order Form for Service Publications

8-1

The PONTIAC CARES philosophy and elements are designed to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase dlecision, and is dedicated to taking care of the most important person ... YOU! PONTIAC CARES is: A valuabl'e feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you safety, security, comfort and convenience.

Pontiac Cares

Y d

With PONTIAC CARES, you are never more than a phone call away from having your concern taken care of.

8-2

Customer Satisfaction Procedure

What makes up Pontiac Cares? 0 A 3 year/36,000 mile (60 000 km) Bumper to

Bumper Warranty Customer Assistance Roadside Assistance

0 Courtesy Transportation All of these elements combine to make your driving experience an enjoyable one, and are discussed in greater detail further in your owner’s manual. Pontiac is focusing on the changing needs of our customers and is committed to giving you an exceptional level of customer care throughout the ownership experience. Our goal is to create total customer enthusiasm in our product and our services, and make you the most satisfied customer in the world.

Pontiac dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the General Manager. STEP TWO -- If after contacting a member of dealership.management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1 -800-PM-CARES. In ICanada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

For help outside of the United States and Canada, call the following numbers as appropriate: 0 In Mexico: (525) 625-3256 0 In Puerto Rico: 1-800-496-9992 (English) or

1-800-496-9993 (Spanish)

0 In the U.S. Virgin Islands: 1-800-496-9994 0 In the Dominican Republic: 1-800-75 1-4135

(English) or 1-800-75 1-4 136 (Spanish) In the Bahamas: 1-800-389-0009

0 In Bermuda, Barbados, Antigua and the British

Virgin Islands: 1-800-534-0122 In all other Caribbean countries: (809) 763- 13 15 In other overseas locations, call GM International Product Center in Canada at (905) 644-4112.

8-4

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern

We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Pontiac, address your inquiry to:

Pontiac Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952

In Canada, write to:

General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7

Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Pontiac, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel, That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT. (TTY users in Canada can dial 1-800-263-3830.)

Pontiac Roadside

._ istance Program Security While You Travel

1 -800-ROADSIm (1 -860-762-3743) As the proud owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Pontiac's Roadside Assistance toll-free number is staffed by a team of technically trained advisors, who are available 24 hours a day, 365 days a year. We take anxiety out of uncertain situations by providing minor repair information over the phone or making arrangements to tow your vehicle to the nearest Pontiac dealer.

8-6

We will provide the following services for 3 year/36,000 miles (60 000 km), at no expense to you:

For prompt and efficient assistance when calling, please provide the following information to give the advisor:

Fuel delivery Keys locked in vehicle

0 Tow to nearest dealership for warranty service

Change a flat tire Jump starts Courtesy Transportation -- See Pontiac Courtesy Transportation section for details

We have quick, easy access to telephone numbers of the following additional services depending on vour needs:

Hotels Glass replacement Rental vehicle or taxis Police, fire department or hospitals

In many instances, mechanical failures are covered under Pontiac’s comprehensive warranty. However, when other services are utilized, our advisors will explain any payment obligations you might incur.

Location of vehicle Telephone number of your location Vehicle model, year and color

0 Mileage of vehicle 0 Vehicle Identification Number (VIN)

Vehicle license plate number

Pontiac reserves the right to limit services or reimbursement to an owner or driver when in Pontiac’s judgement the claims become excessive in frequency or type of occurrence. While we hope that you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Pontiac Roadside Assistance -- 1 -800-ROADSIDD or 1-800-762-3743.

8-7

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services. Pontiac Courtesy Transportation

Pontiac strives to give you a worry free ownership of your vehicle, and we realize the inconvenience of being without a car. So Pontiac has come up with a way to eliminate any frustrations you might have when trying to get a ride to work, or wondering how you will get home. Well, your worries are over. Pontiac provides no-cost transportation when you bring your 1997 Pontiac in for warranty service. It applies to any repair covered under the 3 year/36,000 mile (60 000 km) limited warranty, and to any 1997 Pontiac requiring repair as a result of product recall or special policy situations. For same day service, you are entitled to one-way shuttle service of up to 10 miles (16 km), If the vehicle requires multiple day repairs, you're entitled to either a Pontiac loaner or reimbursement for a rental car, up to $30/day, for up to five days. Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Pontiac will reimburse you, up to $30/day, for any documented transportation you receive. In Canada, please consult your CM dealer for information on Courtesy Transportation.

8-8

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Pontiac and your Pontiac dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Pontiac voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction'Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5100

TO file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

8-9

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but yolu may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary, If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute res'olution proceldure should ordinarily take about 40 days from the time you file a claim until a dc-rision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Pontiac Customer Assistance Center at 1 -800-PM-CARES. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information,

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other info'rmation about motor vehicle safety from the Hotline.

8-10

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario K1G 3J2

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-PM-CARES or write:

Pontiac Division Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7

Ordering Service and Owner Publications in Canada Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

8-11

1997 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servking of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing if in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00 TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1997 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $40.00

CURRENT PUBLICATIONS FOR 1997 PONTIAC OWNER’S INFORMATION Owner publications are written directly for Owners and intended to lprovide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $1 5.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00 CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only) (Monday-Friday 8:OO AM - 6:OO PM EST) FAX Orders Only 1-31 3-865-5927

1 -800-782-4356

service. If further information is needed, write to the address s R own below or call

Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal 1-800-782-4356. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be ap,plied aqainst the original order.

v Section 9 Index

1.23. 2.65

2.57. 2.59

Accessory Power Outlet .................... AirBag ....................................... 1-22 How Does it Restrain .......................... 1-26 How it Works ................................ 1-24 . . . . . . . . . . 1-24 Location . . . . . . . . . . . . . . Readiness Light ......................... Servicing ................................... 1-27 What Makes it Inflate .......................... 1-25 What Will You See After it Inflates . . . . . . . . . . . . . . . 1-26 When Should it Inflate ......................... 1-25 Air Cleaner .................................... 6- 19 Air Conditioning ............................ Air Conditioning Refrigerants ..................... Alignment and Balance. Tire ...................... Aluminum Wheels. Cleaning ...................... Antifreeze ..................................... Anti-Lock

Brake System Warning Light ................ 2.67. 4.7 Brakes ...................................... 4.7

6-73 6-52 6-61 6-27

3.3. 3.7

Anti.Theft. Radio .............................. Appearance Care ............................... Appearance Care Materials .......................