1996 Pontiac Bonneville Owners Manual

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or

delivery service.

If YOU do not use your vehicle under any of these c0nditions;thefluid andfilter donot require changing.

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DATE ACTUAL

MILEAGE

‘SERVICED BY:

7-25

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The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. Footnotes The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle's usefd life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

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7,500 Miles (12 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering W g e , transaxle shift linkage, parking hake cable .guides and underbucly contact points and linkage (or every 12 months, whichever occurs first). 0 Rotate .tires. See "Tire Inspection and Rotation"

in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

I (,Long Trip/Highway Main€enance Schedul’t 15,000 Miles (25 000 km) fl Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

17 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first).

DATE ACTUAL MILEAGE

I SERVICED BY:

22,500 Miles (37 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

El Lubricate the suspension and steering linkage,

transaxle shift linkage, parking brake cable guides and underbody contact pints and linkage (or every 12 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE SERVICED BY:

Long TriplHighway Maintenance Schedule 30,000 Miles (50 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Sewice.

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0 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). Replace air cleaner filter. An Emission Control Service.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Sewice.

7-28

0 For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. 3-

/.:.

DATE

ACTUAL MILEAGE

SERVICED BY:

I Long Trip/Highway Maintmmce Schedule \ 37,500 Miles (62 500 km) Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

~~~

0 Lubricate the suspension and steering linkage,

transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See “Tire Inspection and Rotation”

in the Index for proper rotation pattern and additional infomation. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures,

DATE

ACTUAL -MILEAGE SERVICED BY:

45,000 Miles (75 000 km) 0 Change engine oil and filter (or every.

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first).

I DATE

ACTUAL MILEAGE

SERVICED BY:

7-29

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Long Trip/Highway Maintenance Schedule I

I 50,000 Miles (83 000 km)

0' Change automatic transaxle fluid and filter

if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the 'outside,

temperature regularly reaches 90°F (32°C) or highc,.

- III hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or service. If you do nut use your vehicle under any of these conditions, the fluid andfilter do not require changing.

delivery

52,500 Miles (87 500 km) 17 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage,

transaxle shift linkage, paking brake cable guides md underbody contact points and linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See 'Tire Inspection md Rotation"

in the Index for proper rotation pattern and additional infurmation. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

BATE

ACTUAL MILEAGE

SERVICED BY:

Long Trip/Highway Maintenance Schedule 60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service. 0 Lubricate the suspension and steering

linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). For supercharged engines only: Check the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service.? . I ’ .

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An Emission Control Service.

0 Inspect engine accessory drive belt. 0 Replace air cleaner filter. An Emission 0 Inspect fuel tank, cap and lines for damage

Control Service.

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service.

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DATE

ACTUAL MILEAGE

SERVICED BY:

7-31

Long Trip/Highway Maintenance Schedule m 67,500 Mi1e.s (112 500 km) 0 Change engine oil ;ind filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). 87 Rotate tires. See “Tire Inspection and Rotation”

in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of ‘movement. Refer to the appropriate GM service manual for proper caliper service procedures.

75,000 Miles (125 009 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first).

DATE ACTUAL MILEAGE SERVICED

BY:

DATE

ACTUAL MILEAGE SERVICED

BY: -

7-32

82,500 Miles (137 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage,

transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). 17 Rotate tires. See “Tire Inspection and Rotation”

in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for fieedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

90,000 Miles (150 000 km) 0 Change engine oil and filter (or every 12 months; whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage, transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). Replace air cleaner filter. An Emission Control Service.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. f

(Continued)

7-33

97,500 Miles (162 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension and steering linkage,

transaxle shift linkage, parking brake cable guides and underbody contact points and linkage (or every 12 months, whichever occurs first). 17 Rotate tires. See “Tire Inspection and,Rotation”

in the Index for proper rotation pattem’and additional i&ormation. During tire rotation, check brake calipers for fieedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

90,000 Miles (150 000 km) (Continued) 0 For supercharged engines only: Cheek the supercharger oil level and add oil as needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Sewice.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-34

Long Trip/Highway Maintenance Schedule I 100,000 Miles (166 000 km) El Drain, flush and refill cooling system

(or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Sewice.

0 Inspect spark plug wires. An Emission

Control Service. Replace spark plugs. An Emission Control Service.

0 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly ,reaches 90 O F (32 O C ) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or If you do not use your vehicle under any of these conditions, the fluid andfilter do not require changing.

delivery service.

7-35

Windshield Washer Fluid Level Check Check the wilidshield washer fluid level in the

Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help windshield washer ta~& and add the proper fluid if necessary. See “Windshield Washer Fluid” in the pnsure the safety, dependability and emission control Index for further details. performance of your vehicle. At Least Once a Msnth once. Be sure any necessary repairs are completed at Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to peq5or-m these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil“ in the Index for Ik-tlier details. Engine Coolant Level Check Check the engine coolant level a d add the proper coolant mix if necessary. See “Engine Coolm? in the Index for further details.

Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further detaik Cassette Deck Service Clean cassette deck. Cleaning should.be done every 50 hours of tape play. See “Audio Systems” in the Index for further details. Power Antenna Service Clean power antenna mast. See “Audio Systems” in the Index for further details.

7-36

At Least %ice a Year Restraint System Check Make sure the safety belt reminder light and all your' belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag covers', and h,ave them repaired or replaced. (The air bag system does not need regular mainteaance.) Automatic.nansaxle Check Check the trmsaxle fluid level; add "Automatic Transaxle" in the Index. A fluid loss may indicate a problem. Check the system and repair if.needed. - " . :. '.I.*

if needed. See

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At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all body door hinges. Also lubricate all hinges and latches, including those for the hood, rear any ,compartment, glove box door, console door and folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment:

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Starter Switch Check

Brake-Transaxle Shift Interlock (BTSI) Check

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before ybu start, be sure you have enough room

around the vehicle.

~~

2. Firmly apply both the parking brake (see "Parking Brake" in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

should work only in PARK (P) or NEUTRAL (N).

3. Try to start the engine in each gear. The starter ._ _, . I .i. . . ~. - + If the starter works in m y other position, your -, ..: . 1. i .

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" ' . vehicle needs service.

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When you are doing this check, the vehicle could move suddenly. If it does, YOU or others could be injured. Follow the steps below.

~~~

1. Before you start, be sure you have enough

room around the vehicle. It should be parked on a level surface.

2. Firmly apply the paking brake (see "Parking Brake"

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With thel engine off, turn the key to the RUN position,

but don't start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with no& effort. E the shift lever moves out of PARE; (P)? your vehicle's BTSI needs service.

Steering Column Lock Check While parked, and with the parking brake set, try to turn the key to.LOCK in each shift lever position.

The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

Parking Brake and Automatic 'kansaxle PARK (P) Mechanism Check

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to.rol1. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism's holding ability: with the engine running, shift to PARK (P). Then release all brakes.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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7-39

Part C: Periodic Maintenance Inspections Listed below are iqspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your GM dealer’s service d e p k e n t or other qualified service center do are these jobs. Make sure any necessary repairs completed at once. Proper procedures to perform these services may be found in a Pontiac service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front- Wheel-Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of we&, or lack d hoses of lubrication. Inspect the power steering h s for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

: I . -. :;Exhaust System Inspe,ction ,. .’Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose

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connections, or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust’’ in the Index. Radiator and Heater Hose Inspection are Inspect the hoses and have them replaced if they cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Throttle Linkage Inspection Inspect the throttle Wage for interference or binding, and for damage or missing parts. Replace parts as needed. Replace any cables that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses’ for proper hookup, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake pans, including drums, wheel cylinders, calipers, parking brake, etc. Check pvking brake adjustment. You may need to have your brakes inspected more often if your cjriving habits or conditions result in frequent braking.

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer.

USAGE Engine Oil

Engine Coolant

FLUID/LUBRICANT Engine oil with the American Petroleum Institute Certified For Gasoline Engines “S tarburst” symbol of the proper viscosity. To determine the preferred’viscosity . for your vehicle’s engine, see ‘‘Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and GM Goodwrench@ DEX-COOL Havoline’ DEX-COOL TM (orange-colored, silicate-free) antifreeze conforming to GM Specification 6277M. See “Engine Coolant” in the Index.

or

USAGE Coolant Supplement Sealer Parking Brake Cable Guides

Power Steering System

Automatic Transaxle Key Lock Cylinders

FLUID/LUBRICANT GM Part No. 3634621 or equivalent with a complete flush and refill. Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. GM Power Steering Fluid (GM Part NO. 1052884 - 1 Pt., 1050017 - 1 st., or equivalent). DEXRON@ -III Automatic Transmission Fluid. Multi-Pu ose Lubricant, Superlube %I (GM Part No. 12344241 or equivalent).

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7-41

I USAGE

Floor Shift Linkage

Chassis Lubrication

Windshield Washer Solvent

FLUID/LUBRICANT Supercharger Oil (GM Part NO. 12345982). See “Supercharger Oil” in the Index. Lubriplate Lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant,meeting requirements of NLGI Grade 2 Category LB or GC-LB. Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. GM Optween* Washer Solvent (GM Part No.4051515) or equivalent.

USAGE

izzizz

Assembly, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges, Fuel Door Hinge and Re,a Compartment Lid Hinges Weatherstrip conditioning

FLUID/LUBRICANT Lubriplate lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. Multi-puqgose lubricant, Superlube (GM Part No. 12346241 or equivalent).

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

See ‘‘Replacement Parts” in the Index for recommended replacement filters and spark plugs.

7-42

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval.

Any additional information from “Owner Checks and Services” or “Periodic Maintenance’” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

Maintenance.Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-44

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DATE

ODOMETER READING

Maintenance Record

BY

MAINTENANCE PERFORMED SERVICED

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7-45

Maintenance Record

E PERFORMED

7-46

Section 8 Customer Assistance Information

Hire you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service publications and how defects. This section includes information on:

to'report any safety

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The Pontiac Cares Program The Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Assistance Courtesy Transportation BBB Auto Line - Alternative Dispute Resolution Program Reporting Safety Defects Service and Owner Publications

Pontiac Cares

With the PONTIAC CARES program, you are never more than a phone call away from having your concern taken care of.

8-1

The PONTIAC CARES philosophy and elements are designed to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is dedicated to taking care of the most important person .. . YOU! PONTIAC CAKES is: A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you safety, security, comfort and convenience. What makes up Pontiac Cares?

A 3 year/36,000 mile Bumper to Bumper Warranty

0 Roadside Assistance 0 Courtesy Transportation All of these elements combine to make your driviag experience an enjoyable one, and are discussed in greater detail faher in your owner's manual. Pontiac is focusing on the changing needs of our customers and is committed in giving you an exceptional level of customer care throughout the ownership experience. Our goal is to create total customer enthusiasm in our product and our services, and make you the most satisfied customer in the world.

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and Pontiac. Nomdy, any concern you may have with your vehicle can be handled by your selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Pontiac has empowered its dealers to make any decisions and repair vehicles, and they are eager to resolve your concern to

p u r complete satisfaction. If your concern has not been resolved to your satisfaction, take the following steps: STEP ONE -- Discuss youq concern with a member of dealer management. Normally, concerns can be If the matter has already quickly resolved, at that level: been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealership or the General Manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-PM-CARES. In Canada, contact GM of Canada Customer Assisiance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate:

In Mexico: (525) 625-3256 In herto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994

0 In the Dominican Republic: 1-800-75 1-4 135

(English) or 1-800-751-4136 (Spanish)

0 In the Bahamas: 1-800-389-0009 0 In Bermuda, Barbados, Antigua and the British

Virgin Islands: 1-800-534-0122 In all other Caribbean countries: 1-809-763- 13 15 In other overseas locations, call GM North American Export Sales in Canada at 1-905-644-4112

For prompt assistance, please have the following information available to give the Customer A,ssistance Representative:

Your name, address, home and business. telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left -of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern

Lustorner Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired aid who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-POW. (TTY users in Canada cafl dial 1-800-263-3830.)

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We encourage you to call us so we' can give your inquiry prompt. attention., However, if you wish to write Pontiac, write to:

United States Pontiac Division 'Customer Assistance Center One Pontiac Plaza Pontiac,, MI 48340-2952 Canada General Motors of Canada Limited Customer Assistance Center, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Refer to your Warranty and Owner Assistance Idormation booklet for addresses of Canadian and 'GM Overseas offices. When contacting Pontiac, please remember that ydur concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern.

Pontiac Roadside Assistance Program

is Pontiac's Roadside Assistance toll-free number staffed by a team of technically trained advisors, who are available 24 hours a day, 365 days a year. We take anxiety out of uncertain situations by providing minor repair information over the phone or making arrangements to tow your vehicle to the nearest Pontiac dealer. We will provide the following services 3 years/36,000 miles, at no expense to you:

. .- ... . .

. _ _ . I . . -

for

Vehicle out of fuel Keys locked in vehicle Tow to nearest dealership for warranty service Change a flat tire Jump starts 'Courtesy Transportation -- See Pontiac Courtesy Transportation section for details

-7

Security While You Travel 1 -8OO-ROADSDJ (1 -800-762-3743) As the proud owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road.

We have quick, easy access to telephone numbers of the following additional services depending on your needs:

Hotels Glass replacement Rental vehicle or taxis Police, fire department or hospitals

In many instances, rnechanical.failures are covered under Pontiac's comprehensive warranty. However, when other services are utilized, our advisors will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following information to give the advisor: a Location of vehicle

Telephone number of your location' Vehicle model, year and color Mileage of vehicle Vehicle identification number Vehicle license plate number

Pontiac .reserves the right to limit services or reimbursement to an owner or driver when in Pontiac's judgement the claims become excessive in frequency or type of occurrence. While we hope that you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we're only a phone call away. Pontiac Roadside Assistance -- 1-800-ROADSIDE or 1-800-762-3743. ' - - "'an Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance Program 'accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

Pontiac Courtesy Transportation

Pontiac strives to give you a worry free ownership of your vehicle, and we realize the inconvenience of being without a car. So Pontiac has come up with a way to eliminate any frustrations you might have when trying to get a ride to work, or wondering how you will get home. Well, your worries are over. Pontiac provides no-cost transportation when you bring your 19% Pontiac in for warranty service.

It applies to any repair covered under the 36 month/36,000 mile (60 000 km) limited warranty, and to any 1996 Pontiac requiring repair as a result of product recall or special policy situations. For same day service, you are entitled to one-way shuttle service of up to 10 miles (16 km). If the repairs require an overnight stay for the car, you're entitled to either a Pontiac loaner or reimbursement for a rental car, up to $3O/day, for up to five days. Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Pontiac will reimburse you, up to $3O/day for any documented transportation receive. .. . For warranty repairs during .:;, Coverage period in'the New Vehicle Limited Warranty;k'':- interim transportation may be available under the . ,' . . .:. r' '.. Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is . - , . available only in the United States or Canada. . . .. -, .

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8-7

GM Participation, BB,&AUT() LINE' Palternative .mpu$e Resolution Program* . *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participationin this PrOgrm. Both Pontiac and your Pontkc dealer are cokunitted to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you fe'el your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the.New Vehicle Limited W m t y . To assist in resolving these disagreements, Pontiac voluntarily participates in BBB AUTO LINE. 1:. .y; :' " _ .

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BBB AUTO LINE is an out-of-court program administered by the ,Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, yola may contact the BBB wing the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203

Teleph'one: 1-800-955-5 100

To file a claim, yon will be asked to provide your name and address, your Vehicle Identification Number (VIN), and 'a statement of the nature of your complaint. Eligibility is. limited by vehicle age and mileage, and other

factors.

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8-8

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Pontiac. If this mediation is unsuccessful, an informal hearing will be scheduled an where eligible customers may present their case to impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 2-800-955-5100 or the Pontiac Customer Assistance Center at 1-800-PM-CARES.

this program

your vehicle has a defect which could

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should~immediately notify Transport Canada, in addition to notifying General Motors sf Canada Limited. You may write to:

-Traqsport Canada Box 8880 Ottawa, Ontario K1G 3J2

RFPORTING SAFETY DEFECTS- TO GENERAL MOTORS In addition to notifymg NHTSA (or Transport Canada) in a situation like:this, we certainly hope you'll notify us. Please call US at 1-80O-PM-CARES or write:

Pontiac Division Customer Assistance Center One hn&c Plaza Pontiac, MI 48340-2952

. ,,

In Canada, please call us at 1-800-263-3777 (English) ar 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Assistance Center 1908 Co180nel Sam Drive Oshawa, Ontario LlH 8W

Service and Owner Publications

Service Manuals Service manuals contain diagnostic and repair information for all chassis and body systems. They may be useful for owners who wish to get a greater understanding of their vehicle. They are also useful fur owners with the appropriate skill level or training who wish to perform “do-it-yourself” sewice. These are authentic General Motors service manuals meant for professional, qualified technicians.

Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and many past model General Motors vehicles. Toll-free telephone numbers for ordering information:

United States . . . . . . . 1-800-551-4123 Canada . . . . . . . . . i -800-668-5539

I, , .

. .

Publications

Owner Owner's manuals, warranty folders and various owner assistance booklets provide owners with general operation and maintenance information.

L\ +,

Service Bulletins Service bulle@s covering various subjects are regularly sent to all General Motors dealerships. GM monitors product performance in the field. When service methods are found which promote better service on GM vehicles, bulletins are created to help the technician perform better service. Service bulletins may involve any number of vehicles. Some will describe inexpensive service; others will describe expensive service. Some will advise of new or unexpected conditions, and others may help avoid future costly repairs. Service bulletins are meant for qualified technicians. In some cases bulletins refer to service manuals, specialized tools, equipment and safety procedures necessary to service the vehicle. Since these bulletins are issued the model year and beyond, an index is required and published quarterly to help identify specific bulletins. Subscriptions are available. You can order an index at the toll-free numbers listed previously, or ask a GM dealer to see an index or individual bulletin.

throughout

8-12

v Section 9 Index

Acceisory mator ........................ 2.54. 5.25 Accessory Power Outlet . . . . ..................... 2-52 Adjustable Support Seat ........................... 1-3 AirBag .:..................................... l-16 .How Does it Restrain ............................ 1-20 How it Works ................................ 1-18 Location ...................................... 1-18 Readiness Light ......................... 1-17, 2-63 Servicing ................................... 1 -2 1 What Makes it Inflate .......................... 1-19 What Will You See After it Inflates ............... 1-20 When Should it Inflate ......................... 1-19 Aircleaner .................................... 6-17 ................................ Air Conditioning 3-5 Air Conditioning Refrigerants ..................... 6-66 Air Inflator ............................... 2-54, 5.25 Alarm, Universal Theft-Deterrent .................. 2- 14 Alignment and Balance, Tire ...................... 6-47 Aluminum Wheels, Cleaning ...................... 6-54 Antenna, Fixed ................................. 3-28 Antenna. Power ................................ 3-28 Antifreeze ..................................... 6-23 Anti-Lock Brake System Waming Light ................ 2-66, 4-6 Brakes ...................................... 4-6

~~

Anti-Lockout Feature ............................. 2-6 Appearance Care ............................... 6-49 Appearance Care Materials ....................... 6-56 Arbitration Program .............................. 8-9 ............................... 2-49 Armrest. Storage Ashtrays ...................................... 2-53 . Audio Controls. Steering Wheel Touch Control ....... 3-25 Audio Equipment. Adding ........................ 3-26 Audio Systems .................................. 3-9 Automatic Overdrive .................................... 2-23 Shifting ...................................... 2-21 Starting Your Engine .......................... 2-18 Transaxle ................................... 2-21 Transaxle Check .............................. 7-37 Transaxle Fluid ............................... 6-20 Transaxle Operation ............................ 2-21 Transaxle Park Mechanism Check ................ 7-39 Automatic Door Locks ............................ 2-4

. . . . 2-80 Back-up amp Monitor ......... Back-up Lamp Bulb Replacement ................. 6-37

Battery ........................................ 6-3 1 Jump Starting . . . . . . . ! ......................... 5-2 Replacement. Remote Keyless Entry .............. 2- 10 Saver .........'............................. 2-45 ............................... 2-64 Warning Light Warnings .................................... 5-2 BBB Auto Line ................................. 8-8 Belt. Engine Accessory ...................... 6-67. 6-68 Better Business Bureau Mediation ................... 8-9 BoostGage .................................... 2-75 Brake Adjustment .................................. 6-3 1 Fluid ....................................... 6-28 ............................... 2-80 Lamp Monitor Master Cylinder .............................. 6-28 Parking ..................................... 2-26 PedalTravel ................................. 6-31 Replacing System Parts ........................ 6-3 1 System Warning Light ......................... 2-65 Trailer ...................................... 4-35 Transaxle Shift Interlock Check ............. 2-30. 7-38 Wear ....................................... 6-30 Brakes. Anti-Lock ............................... 4-6 Braking ........................................ 4-5 Braking in Emergencies ........................... 4-9 .......................... Break-In. New Vehicle 2- 16 Brightness Control .............................. 2-44 BTSI Check .............................. 2-30. 7-38 Bulb Replacement .............................. 6-32

9-2

....................

3- 11 . 3-15

.......................

Canadian Roadside Assistance .................... 8-6 Capacities and Specifications ...................... 6-65 Carbon Monoxide 2-31.4-29. 4-35 Cassette Deck Service ........................... 7.36 Cassette Tape Player Cassette Tape Player Care ........................ 3-27 Cassette Tape Player Errors .................. 3.13. 3.16 CD Player Theft-Deterrent Feature ................. 3-23 Center Passenger Position ........................ 1-23 Certification Label .............................. 4-30 CertificationRire Label .......................... 4-30 ................................. Chains. Safety 4-35 Chains. Tire ................................... 6-48 Changing a Flat Tire ............................. 5-26 Check Engine Light ............................. 2-69 Check Gages Light .............................. 2-74 .......................... Check Gages Messages 2-79 Check Oil Level Message ........ . . . . . . . . . . . . . . . 2-79 Check Oil Level Warning Light .................... 2-72 ..................... 2-79 Check Washer Fluid Message Checking Your Restraint Systems .................. 1-43 Chemical Paint Spotting .......................... 6-55 Child Restraints ................................ 1-32 Securing in a Rear Outside Seat Position ........... 1-34 Securing in the Center Rear Seat Position .......... 1-36 Securing in the Right Front Seat Position . . . . . . . . . . 1-38 TopStrap ................................... 1-33 Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32 Cigarette Lighter ............................... 2-53

. . . . . . . . . . . . . . . . . . . 6-59 Circuit Breakers and Fuses Cleaner. Air .................. : ................. 6-17 Cleaning Aluminum Wheels ............................ 6-54 Fabric ...................................... . 6-50 Glass ....................................... 6-52 Inside of Your Pontiac ......................... 6-49 Instrument Panel .............................. 6-52 Leather ...................................... 6-5 1 Outside of Your Pontiac ........................ 6-53 Special Problems ............................. 6-50 Stains ...................................... 6-50 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5 4 . Vinyl ....................................... 6-51 Wheels .............. ...................... 6-54 ................... 6-52 Windshield and Wiper Blades -3 - 1 Climate Control, Standard ......................... Clock, Setting the ................................. 3-9 .................................... Coinholder 2-49 .. Comfort Controls ................................ 3-1 Compact Disc Care .............................. 3-27 3 - 18, 3-20 Compact Disc Player ....................... Compact Disc Player Errors ................... 3-19,3. -22 Compact Spare Tire ............................. 5-38 ............................ Compass, Electronic 2-8 1 Computer Command Ride ........................ 2-25 Console Storage .................................. 2-49 Control of a Vehicle .............................. 4-5 Convenience Net ............................... 2-52 Convex Outside Mirror .......................... 2-48

..

Coolant ....................................... 6-22 Heater, Engine ............................... 2-20 Recovery Tank ............................... 5-19 Cooling System ................................ 5-17 Courtesy Transportation ........................... 8-7 Cruise Control . : ............................... 2-37 Cupholders .................................... 2-49 Customer Assistance for Text Telephone Users ......... ,8-4 Customer Assistance Information ................... 8-1 Customer Satisfaction Procedure ..................... 8-2

Damage. Finish ............................... 6-54 Damage. Sheet Metal ............................ 6-54 Daytime Running Lamps ......................... 2-42 ................................... 5-2 Dead Battery Defects. Reporting Safety ......................... 8-9 ................................ Defensive Drivin 4-1 .......................... 3-8 Defogger. Rear Vfindow Defogging ..................................... 3-8 Defrosting ..................................... 3-8 Delayed Illumination ............................ 2-44 DIC.' .......................................... 2-79 Dimen8ions. Vehicle 6-66 Dolby B Noise Reduction .................. 3-14, 3-17 Door 2-79 2-3 Drive Position. Automatic Transaxle ................ 2-23 Driver Information Center ........................ 2-79 Driver Position .................................. 1-10

Ajar Message ................................ Locks .......................................

............................

..__ ........ -~~

................

.;,.

9-3 -- .. L . . . .... -.

Driving City ........................................ 4-20 Defensive .................................... 4-1 . Drunken ...................... .,. ............. 4-2 Freeway .............. , ..................... 4-21 In a Blizzard .................................. 4-28 . In Foreign Countries ............................ 6.-4 IntheRain .................................. 4-1.7 Night ...................................... 4-15 Oncurves ................I.................. 4-10 On Grades While Towing a Trailer ............... 4-37 On Hill and Mountain Roads .................... 4-23 On Snow and Ice .............................. 4-26 Through Water ................................. 4- 19 WetRoads ................................... 4-17 Winter ...................................... 4-25 With a Trailer ................................. 4-36 Drunken Driving ....................... ., ........ 4-2 Electrical Equipment, Adding ........... 2.19.3.26. 6.58 Electrical System ........... :. .................. 6-58 Electrochromic Daymight Rearview Mirror .......... 2-46 Electronic Climate Control ........................ 3-3 . Electronic Compass ............................. 2-8 1 Electronic Level Control ......................... 4-51 Engine ...................... ............ 6-10. 6-11 Accessory Belt .......................... 6-67, 6-68 ................................. Coolant .... 6-22 Coolant Heater .............. : ................ 2-20 Coolant Level Check ........................... 7-36 Coolant Temperature Gage ..................... 2-68 Exhaust ..................................... 2-31 Fuse Block (Driver’s Side) ....................... 6-59 9-4

’

Fuse Block (Passenger’s Side) . . . . . . . . . . . . . . . . . 6-61 Identification ................................ 6-57 Oil Level Check .............................. 7-36 Overheating ................................. 5-15 Parked ......................... 2-31 Running W e Specifications ................................ 6-66 Starting YOW ................................. 2-18 Supercharged ................................ 6-12 Engine Oil .................................... 6-12 Adding ..................................... 6-14 Pressure Gage ....... .. ........................ Additives ................................... 6-15 Checking ................................... 6-13 2-73 Pressure Light ............................... 2-71 Used ....................................... 6-16 When to Change .............................. 6-16 Ethan01 ........................................ 6-3 Exhaust, Engine ................................ 2-31 Exit Lighting ................................... 2-44 Express-Down Window .......................... 2-33 Express-Open Sunroof ........................... 2-55 Fabric Cleaning ............................... 6-50 Fan Control. Climate Control System ............ 3-1. 3-3 FillingYowTank ................................ 6-5 Filter. Air ...................................... 6-17 Finish Care .................................... 6 4 3 FinishDamage ................................. 6-54 First Gear, Automatic Transaxle ................... 2-24 Flashers. Hazard Warning .......................... 5-1 ........................... 2-35 Flash-to-Pass Feature Flat Tire, Changing ............................. 5-26 Fluid Capacities ................................ 6-65

Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . 7-41 ..................... 6-35 Fog Lamp Bulb Replacement Fog Lamps .................................... 2-43 Foreign Countries. Fuel ........................... 6-4 French Language Manual ........................... ii FrontTowing ............................. 5-10, 5-12 Fuel ........................................... 6-2 Canada ....................................... 6-3 DoorLock ................................... 6-4 Door Release ................................. 6-8 Filling Your Tank .............................. 6-5 Gage ........................................ 2-75 In Foreign Countries ........................... 6-4 Fuses and Circuit Breakers ....................... 6-59

Gages Boost ...................................... 2-75 &gjne Coolant Temperature .................... 2-68 Engine Oil Pressure ........................... 2-73 Fuel ....................................... 2-75 ; ...... 2-61 Speedometer .......................... . Tachometer .................................... 2-62 GAWR ........................................ 4-30 Gear Positions. Automatic Transaxle ................ 2-21 GloveBox .................................... 2-4 9 Graphic Equalizer ......................... 3-15, 3-20 Gross Axle Weight Rating ........................ 4-30 Gross Vehicle Weight Rating ...................... 4-30 Guide en Frarqais ii GVWR ....................................... 4-30

.................................

Halogen Bulbs ......... ................ 6-32 Hazard Warning Flashers ........................... 5-1 Head Restraints .................................. 1-4 Headlamps .................................... 2-41 Bulb Replacement ............................ 6-32 High/Low Beam- Changer ...................... 2-35 On Reminder ................................ 2-41 Wiring ..................................... 6-58 Head-Up Display ............................... 2-76 Hearing Impaired, Customer Assistance .............. 8-4 Heating ........................................ 3-6 High-Beam Headlamps ........................... 2-35 Highway Hypnosis ............................... 4-23 Hill and Mountain Roads .......................... 4-23 Hitches. Trailer ................. ; ............... 4-35 Hood Checking Things Under ......................... 6-8 Release ...................................... 6-9 Hood Ajar Message ............................. 2-79 Horn ......................... ................. 2-33 HUD .......................................... 2-76 Hydroplaning .................................. 4-19 Ignition Switch ................................. 2-17 Illuminated Entry ................................. 2-44 Inflation. Tire .................................. 6-42 .................................... 2-54 Inflator. Air Inside Daymight Rearview Mirror ................. 2-46

_.

9.5'

Inspections

Brake System ................................. 7-40 Exhaust Systems ............................. 7-40 Front-Wheel-Drive Axle Boot .................. 7-40 Front-Wheel-Drive Axle Seal ................... 7-40 Radiator and Heater Hose ...................... 7-40 Steering .................................... 7-40 Suspension ..................................... 7-40 Throttle Linkage .............................. 7-40 Instrument Panel ............................... 2-56 Brightness Control ............................ 2-44 Cleaning .................................... 6-52 Cluster ..................................... 2-58 FuseBlock ................................... 6-59 2 - 4

InteriorLamps .................................

.9

..... Jack. Tire Jump Starting ... Key Lock Cylinders Service ..................... Key Reminder Warning .......................... Keys ..........................................

7-37 2-1 8 2-1

]Labels

Certification ................................. 4-30 Certification/”ire ................................ 4-30 Service Parts Identification ..................... 6-57 Tire-Loading Information ....................... 4-30 Vehicle Identification Number ................... 6-57 Lamps ......................................... 2-41 Courtesy .................................... 2-44 ...................................... 2-44

Monitor Message ............................. 2-80 ClnReminder ...........I....................,. 2-41 Leaving Your Vehicle ............................. 2-6 Leaving Your Vehicle with the Engine Running ....... 2-29 Level Control, Electronic ......................... 4-31 Light Sensor, Twilight Sentinel .......... ; ......... 2-43 Lighter ........................................ 2-53 Lights Air Bag Readiness ........................ 1-17, 2-63 Anti-Lock Brake System Warning . . . . . . . . . . . . 2-66, 4-6 . Battery Warning .............................. 2-64 Brake System Warning ......................... 2-65 Check Engine ................................. 2-69 Check Gages ................................... 2-74 Engine Oil Pressure Light ...................... 2-71 Interior ..................................... 2-44 LOW Coolant Warning ......................... 2-68 Low Washer Fluid ............................ 2-74 . Oil Level Warning ............ ............... 2-72 Safety Belt Reminder .................. .’ ... 1-5, 2-63 Traction Control System Warning ............ 2-67. 4-8 Traction Off Warning ...................... 2-67, 4-8 ..... 4-30 Loading Your Vehicle Locks .......................... 2-6 Anti-Lockout Feature Automatic Door .. ; ............................. 2-4 Door ........................................ 2-3 FuelDoor .................................... 6-4 Key Lock Cylinder Service ...................... 7-37 PowerDoor ................................... 2-4 Rear Door Security ............................. 2-6 Steering Column Lock Check ................... 7-39 Tkunk ...................................... 2-11 Law Coolant Message .......................... .’2-79

................

. L .. .. I .. - .. ..._. ..

.......

Light . .

Warning

Low Coolant Low Washer Fluid Light ......................... Lubricants and Fluids ............................ Lubrication Service. Body ........................ Lumbar Controls ................................

. . .

... 2-68 2-74 7-41 7-37 1-2

................................. 4-9 Magnasteer" ............................ Maintenance Record 7-43 Maintenance Schedule ............................ 7- 1 Long Tripmighway Definition ................... 7-5 Long Tripmighway Intervals ..................... 7-5 Owner Checks and Services ..................... 7-36 Periodic Maintenance Inspections ................ 7-40 Recommended Fluids and Lubricants ............. 7-41 Scheduled Maintenance Services .................. 7-3 Short Trip/City Definition ....................... 7-4 Short Trip/City Intervals ........................ 7-4 Maintenance When Trailer Towing . . . . . . . . . . . . . . . . . 4-38 Maintenance. Normal Replacement Parts ............ 6-66 Maintenance. Underbody ......................... 6-55 Malfunction Indicator Lamp ...................... 2-69 Manual Front Seat ............................... 1-1 Manual Remote Control Mirror .................... 2-47 Maxifuse/Relay Center .......................... 6-58 Methanol ...................................... 6-3 Mirrors ....................................... 2-46 Convex Outside . . . . . . . . . : .................... 2-48 Electrochromic Daymight Rearview .............. 2-46 Inside Daymight Rearview ..................... 2-46 Mmnal Ranope Control ........................ 2-47 Power Remote Control ......................... 2-48 Visor Vanity ................................. 2-54 MMT ......................................... 6-3

Mountain Roads . .

............ ' . ............ 4-23