Download PDF Manual

(d) INCIDENTAL AND CONSEQUENTIAL DAMAGES. UNLESS OTHERWISE EXPRESSLY PROVIDED BY LAW THIS WARRANTY NEITHER COVERS NOR EXTENDS TO ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE OR EXPENSE. SUCH DAMAGE AND EXPENSE INCLUDES (ALTHOUGH IT IS NOT AN EXHAUSTIVE LIST) INCONVEN- IENCE, HOTEL OR RESTAURANT EXPENSES, TOWING OR PARKING FEES, CAR RENTALS OR THE LOSS OF TIME OR USE OF THE CAR.


SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM- AGES, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.


(e) ACCIDENTS AND SIMILAR EVENTS.


Car’s malfunctions or damage resulting from accidents, col-


165


oh_croft_InD.indd 165


20/05/2004 07:59:21


y


lision, fire, theft or climatic conditions are not covered under this warranty.


(f) ODOMETER ALTERATION.


Warranty coverages do not apply if the odometer has stopped, been altered or the car’s correct mileage cannot accurately and easily be determined.


(g) This Limited Warranty excludes the emission control system, the Federal and California warranties for which are detailed on pages 171 through 187.


(h) Malfunctions, defects or damage caused by any non- Lotus part or accessory are not covered by this warranty. If a part which is covered by the Limited Warranty fails during the warranty period and in turn this failure causes a failure of a non-warranted part, then Lotus will consider replacing the non-warranted part.


(j) If any after-market sport parts are fitted to your car, such parts are not covered by the Limited Warranty. Such parts are covered by any warranty which accompanies the sale of that particular part. Defects arising from track use will not be covered by your Limited Warranty. Any original part affected or damaged by the fitment of any off road or track part may not be covered by your Limited Warranty.


k) Minor wind noise and minor water ingress from the hard or


soft top roofs.


NOTICE: The car is a speciality sports car not intended to go through automatic car washes. If the car is taken through a car wash any damage is not covered by the warranty.


l) If it is determined that paint on the car must be repaired because of an item covered under warranty the paint colour matching of repaired or replaced body panels will be achieved within practicable limits as determined by the Company. Paint- ing of the entire car solely for the purpose of paint colour matching will not be covered under the warranty.


m) Noise and vibration are a normal and necessary feature of a mechanical device such as a motor car. The nature and


166


oh_croft_InD.indd 166


20/05/2004 07:59:21


extent of such noises, including brake squeal, engine and exhaust noise, gear whine, knocks, rattles and wind noise will differ from car to car, with the level of acceptability being determined by the Company.


n) Lotus cars are upholstered with premium quality leather specifically tanned and dyed for automotive use. As a natural material, leather ages in various ways and may, over time, exhibit signs of cracking, scuffing, shrinking, etc. Such wear is the natural maturing of the leather and is not covered under warranty.


o) Salvage title or total loss; the warranty does not cover any car which can no longer by used on the road because it only has salvage value or has been declared as an insurance write off due to an accident or damage.


6. OBLIGATIONS OF OWNERS. ALL WARRANTIES ARE VOID IF OWNERS FAIL TO PROPERLY USE AND MAIN- TAIN THE CAR.


The Company has no obligation under this warranty in








the following circumstances: If the car has not been driven in accordance with the ‘Break-in’ instructions detailed in the Owner‘s Handbook; if the maintenance services and maintenance instructions specified in this Handbook are not performed and followed at the prescribed intervals. Car owners must keep up to date and accurate records of car service and maintenance in order for any warranty claim to be considered; if the motor car is used for commercial service, or for racing or reliability trials, or in a competitive manner, including timed runs or laps; if the motor car is registered or used outside the Continental United States, Canada, Hawaii, Puerto Rico, Alaska, Guam and the United States Virgin Islands; if failure or malfunction of the motor car or of any warranted part, component or assembly results from an accident; or, if failure or malfunction is caused by misuse, abuse or neg- ligence in use of the motor car, including, but not limited to, where the car is not driven on road surfaces which have been maintained to a standard to allow regular vehicle traffic, or


oh_croft_InD.indd 167


20/05/2004 07:59:22


167


y


within legal speed limits, or by performance of service, repair, alteration or modification of the car other than in accordance with the recommended servicing and repair procedures of the Company, or;


• by fitting of a part, assembly, accessory or component not conforming to specifications of the manufacturer of the motor car.


7. EXCLUSIVE WARRANTY


This Limited Warranty and the Emission Control System War- ranties are the only express warranties applicable to the car which are given by the Company or the manufacturer of the car. Subject to the provision of Paragraph 2 (Limitations of Warranties), this warranty and the emission control system warranties exclude all other obligations and liabilities of the Company and the manufacturer of the car, whether they arise in contract or tort, or otherwise to the fullest extent permitted by law. Any and all other express warranties, representa- tions, promises or statements shall be of no force or effect as regards the Company, or the manufacturer of the car. If any provision of this warranty is declared or made ineffective or unenforceable by law, adjudication or otherwise, such ineffectiveness or unenforceability shall not affect any of the other terms and conditions of this warranty.


No person is authorised to change or modify this warranty, and under no circumstances may this warranty be changed or modified orally.


8. CUSTOMER ASSISTANCE


In order to obtain performance of any obligation under this Limited Warranty, bring the Lotus car to any authorised Lotus Dealer. Any such dealer is authorised to perform warranty obligations. If you are unhappy with work performed on your Lotus, speak first with the dealer’s Service Manager, and then, if necessary, with the General Manager or owner. If you still cannot resolve a problem, contact:


Lotus Cars U.S.A. Inc. 2236 Northmont Parkway Duluth, Georgia 30096. Tel. 770 476 6540


168


oh_croft_InD.indd 168


20/05/2004 07:59:22


y


When contacting Lotus Cars USA, please have the following


information available:


- year and model of your Lotus; - your car’s vehicle identification number (viewable through


bottom edge of windscreen, driver’s side);


- date of purchase of your Lotus; - name of dealer(s) from whom you purchased your Lotus and


where you have it serviced.


State Repair - Replace-Refund Statutes


Each state has a law providing new car purchasers with certain rights for repair, replacement of the car, or refund of the purchase price, under certain circumstances (these laws are commonly called “lemon laws”). These laws vary from state to state. To the extent permitted by an applicable state law, Lotus Cars USA requires that, before you seek a remedy, you provide Lotus Cars USA (at the address set forth above) with written notification of the defect or nonconformity. In this way, Lotus Cars USA will be afforded an opportunity to perform any necessary repairs. Where ap- propriate, an additional lemon law information sheet is provided with this owner’s manual.


Arbitration Programs


Some states have state-run arbitration programs that you can use to pursue lemon law remedies. These programs are oper- ated by state agencies, and such agencies may be contacted for additional information.


In some states that do not have state-run programs, Lotus Cars USA may participate in private arbitration or mediation programs. In these states, additional information will be provided to you separately.


Where either a state-run or private arbitration program is in effect, to the extent allowed be law, Lotus Cars USA requires that your lemon law claim first be brought before such program before you pursue other remedies.


THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.


169


oh_croft_InD.indd 169


20/05/2004 07:59:22


y


170


oh_croft_InD.indd 170


20/05/2004 07:59:22


y


LOTUS FEDERAL EMISSION CONTROL SYSTEM WARRANTIES


The Lotus Emission Control System Warranties com- prise an Emissions Defects Warranty and an Emissions Performance Warranty. In both cases, the warranty period shall begin on the date the car is delivered to its ultimate purchaser, or if the car is first placed in service as a ‘dem- onstrator’ or ‘company’ car prior to delivery, on the date it is first placed into service.


EMISSIONS DEFECTS WARRANTY


Lotus Cars Ltd. (Lotus), warrants to the owner of any


new, USA specification, Lotus Elise that:-


1) the car was designed, built and equipped so as to conform at the time of sale, with applicable requirements of the U.S. Environmental Protection Agency; and


2) is free from defects in materials and workmanship in Emis- sion Related Components which could cause the car to fail to conform with these requirements for a period of 2 years or 24,000 miles, whichever first occurs, provided however, that in the case of specified Major Emission Control Components, the warranty period shall be 8 years or 80,000 miles, whichever first occurs.


A list of the Emissions Related Components to which this Defects Warranty applies appears on page 178 to 179 (specified Major Emission Control Components are marked with an asterisk).


This warranty does not cover failures caused by abuse, neglect, collision accidents, improper maintenance, un- authorised modifications; nor does it cover loss of time inconvenience, loss of use of the car or incidental or con- sequential damages.


ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLICABLE TO A Car OR PART IS LIMITED IN DURATION TO THE TIME


oh_croft_InD.indd 171


20/05/2004 07:59:22


171


y


PERIODS SET FORTH IN THIS WARRANTY. LOTUS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE BREACH OF ANY WAR- RANTY.


SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.


EMISSIONS PERFORMANCE WARRANTY


Some state or local governments require periodic in- spection and maintenance programs to ensure that your car’s emissions control system functions properly. If an EPA approved program is in force where you are, you are eligible for Performance Warranty coverage.


Lotus warrants to the owner of any new, USA specifica-


tion, Lotus Elise that if:-


1) the car is maintained and operated in accordance with the


written instructions for proper maintenance and use;


2) the car fails to conform to the applicable emission standards


as judged by an EPA approved emission test; and


3) such non-conformity results or will result in the car owner having to bear any penalty or other sanction (including denial or the right to use the car) under local, State or Federal law, then Lotus shall remedy the non conformity at no cost to the owner by adjusting, repairing or replacing emissions related components as is necessary in order for the car to conform to the applicable emission standard. This warranty is for a period of 2 years or 24,000 miles, whichever first occurs. However, specified Major Emission Control Components are covered for 8 years or 80,000 miles, whichever first occurs. Covered parts are listed on page 159 to 160 and specified Major Emission Control Components are followed by an asterisk.


172


oh_croft_InD.indd 172


20/05/2004 07:59:22


y


Required Maintenance


The operations in the Maintenance Schedule (included in the Owner’s Handbook package) must be undertaken at the mileages or time intervals specified to ensure the continued proper functioning of the emission control system, and to provide optimum car performance and reliability. More frequent maintenance may be needed for cars operating in dusty areas, on short trip driving, or in other severe conditions.


Inspection and service should also be performed any


time a malfunction is suspected.


MAINTENANCE, REPLACEMENT OR REPAIR OF THE EMISSION CONTROL DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY AUTOMOTIVE REPAIR ESTABLISH- MENT OR INDIVIDUAL USING ANY CERTIFIED PART.


No emission performance warranty claim will be denied on the basis of the use of a properly certified part in the maintenance or repair of a car.


In no case will Lotus deny an emission performance


warranty claim on the basis of:


i) warranty work or pre-delivery service performed by any Lotus


Dealer or


ii) work performed in an emergency situation to rectify an unsafe condition, including an unsafe driveability condition attrib- utable to Lotus provided the car owner has taken steps to put the car back in a conforming condition in a timely manner or


iii) the use of any uncertified part or non compliance with the maintenance schedule or instruction for use (Owner’s Hand- book) which is not relevant to the reason that the car failed to comply with applicable emission standards or


iv) any cause attributable to Lotus.


oh_croft_InD.indd 173


20/05/2004 07:59:23


173


y


What Is Not Covered


Lotus may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a car if Lotus presents evidence that the uncertified replacement part is either defective in materials or workmanship, or not equivalent from an emission standpoint to the original equipment part, and the owner is unable to rebut the evidence.


A part not required to be replaced at a definite service interval (see Maintenance Schedule) shall be warranted for the applicable warranty period. Instructions to replace a component only if checked and found to be operating below specification shall have no bearing on warranty coverage unless the owner did not follow such an instruction prior to the short test failure and non compliance with that instruc- tion caused the failure of another car component relevant to the non-conformity.


This warranty does not cover failures caused by abuse, neglect, collision, accidents, improper maintenance, un- authorised modification; nor does it cover loss of time, inconvenience, loss of use of the car or incidental or con- sequential damages.


ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLICABLE TO A Car OR PART IS LIMITED IN DURATION TO THE TIME PERIODS SET FORTH IN THIS WARRANTY. LOTUS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE BREACH OF ANY WAR- RANTY.


SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.


174


oh_croft_InD.indd 174


20/05/2004 07:59:23


y


Improper Maintenance and Use


a) An emission performance warranty claim may be denied on the basis of non-compliance by a car owner with the Service Schedule or Owner’s Handbook instructions for proper use.


b) When determining whether an owner has complied with the written instructions for proper maintenance and use, Lotus may require an owner to submit evidence of compliance with those written maintenance instructions for which Lotus has an objective reason for believing:


1. were not performed; and 2. if not performed could be the cause of the particular car’s


exceeding applicable emission standards.


c) Evidence of compliance with a maintenance instruction may


consist of:


1. a maintenance log book which has been validated at the appropriate time or mileage intervals specified for service by someone who regularly engages in the business of servicing automobiles for the relevant maintenance instruction(s);or


2. a showing that the car has been submitted for scheduled maintenance servicing at the approximate time or mileage intervals specified for service to someone who regularly en- gages in the business of servicing automobiles for the purpose of performing the relevant maintenance; or


3. a statement by the car owner that he or she performed the maintenance at the appropriate time or mileage interval specified, including a showing


i) that the owner purchased and used proper parts, and ii) upon request by Lotus, that the owner is able to perform the maintenance properly.


d) The time/mileage interval for scheduled maintenance serv- ices shall be the service interval specified for that part in the Maintenance Schedule or Owner’s Handbook.


e) For certified parts having a maintenance or replacement inter- val different from that specified in the written instructions for proper maintenance and use, the time/mileage interval shall be the service interval for which the part was certified.


oh_croft_InD.indd 175


20/05/2004 07:59:23


175


y


f) The owner may perform maintenance or have maintenance performed more frequently than required in the maintenance instructions.


g) Lotus may deny an emission performance warranty claim on the basis of non-compliance with the written instructions for proper maintenance and use only if:


1. an owner is not able to comply with a request by Lotus for


evidence pursuant to paragraph (c) of this section; or


2. notwithstanding the evidence presented pursuant to para- graph (c) of this section, Lotus is able to prove that the car failed an emission short test because i) the car was abused; or ii) an instruction for the proper maintenance and use was performed in a manner resulting in a component’s being improperly installed or a component or related parameter’s being adjusted substantially outside of the manufacturer’s specifications; or iii) unscheduled maintenance was performed on a vehicle which resulted in the removing or rendering inoperative of any component affecting the car’s emissions.


Warranty Claim Procedure


a) A claim under the emission performance warranty may be raised immediately upon the failure of an EPA approved emission short test, if as a result of that failure, an owner is required to take action of any kind in order to avoid imposition of a penalty or sanction. An owner need not suffer the loss of the right to use a car, be fined, incur repair expenses, or actually bear any penalty or sanction to satisfy the requirement (see ‘Emissions Performance Warranty’ paragraph (3)). That requirement shall be met if a test failure sets a procedure in motion under which the owner will bear a penalty or sanction if a car is not brought into conformity or repaired to some specified extent within some specified period of time.


b) A warranty claim may be submitted by bringing a car and a


copy of the EPA approved emission test report to


1. any repair facility authorized by Lotus to service that model


car, or


2. any repair facility authorized by Lotus to perform emission


performance warranty repairs for that model car.


176


oh_croft_InD.indd 176


20/05/2004 07:59:23


c) To the extent required by any Federal or State Law, whether statutory or common law: if an authorized repair facility is not reasonably available, Lotus will provide means for a suitably competent non-franchised repair facility to perform emission performance warranty repairs.


d) 1. Lotus will make a final decision on an emission performance warranty claim within a maximum time limit of 30 days from the time at which the car is initially presented for repair or within the time during which an owner is required by local, state or federal law to have the car repaired without incurring further penalties or sanctions (whichever is shorter), unless a delay i) is requested by the car owner, or ii) is caused by an event not attributable to Lotus or the warranty repair facility.


2. If the facility at which the car is initially presented for repair is unable for any reason to honour the particular claim, then, unless this requirement is waived in writing by the car owner, the repair facility shall forward the claim to; Lotus Cars U.S.A. Inc., 2236 Northmont Parkway, Duluth, Georgia 30096, in order for a decision to be made.


e) Within the time period specified in paragraph (d) of this sec-


tion, Lotus shall:


1. notify the owner that it will honour the claim; or 2. provide the owner, in writing, with an explanation of the


basis upon which the claim is being denied.


f) Failure to notify an owner within the required time period (as determined under paragraph (d) of this section) for reasons that are not attributable to the car owner or events which are not beyond the control of Lotus or the repair facility, shall result in Lotus being responsible for repairing the car free of charge to the car owner.


g) Lotus shall incur all costs associated with a determination that


an emission performance warranty claim is valid.


oh_croft_InD.indd 177


20/05/2004 07:59:23


177


y


FURTHER INFORMATION


Further information concerning the emission per- formance warranty is available from the Director Field Operation & Support Division (6406 J), Environmental Protection Agency, 401 ‘M’ Street, SW, Washington DC 20460 (attention: Warranty Claim). Violations of the Emis- sion Performance Warranty may also be reported to this office. Also contact Lotus Cars U.S.A. Inc., 2236 Northmont Parkway, Duluth, Georgia 30096.


EMISSIONS WARRANTY PARTS LIST


Air Induction System - air inlet trunking intake manifold


Fuel Injection System


fuel pressure regulator fuel injectors fuel delivery line throttle body


Ignition System - spark plugs - direct ignition coils


Positive Crankcase Ventilation System - non return valve - oil filler cap


fuel tank fuel level sender and seal fuel filler neck and hose fuel filler cap roll over valve assembly fuel lines


Evaporative Emissions Control System (EECS) - charcoal canister assembly - fill level vent valve & pipe assy. - canister close valve - vapour management valve (VMV)


178


oh_croft_InD.indd 178


20/05/2004 07:59:24


y


fuel vapour pressure sensor


Exhaust System - exhaust manifold - catalytic converter, heat shields, gaskets and fasteners*


idle air control valve (IACV)


Engine Emission Control System Sensors - electronic control module (ECM)* - engine coolant temperature sensor (ECTS) - air flow meter - crankshaft sensor - wheel speed sensors - knock sensor - oxygen sensors - oil control valves for VVTL-i - oil pressure switch for VVTL-i - camshaft position sensor - coolant thermostat


throttle position sensor (TPS)


On Board Diagnostics (OBD) - malfunction indicator lamp (MIL) - data link connector and harness


Miscellaneous Parts used in the Above Systems - hoses - switches, sensors and solenoids - gaskets and seals - wires, harnesses and connectors


* major emission control components - see page 171


oh_croft_InD.indd 179


20/05/2004 07:59:24


179


y


CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT


YOUR WARRANTY RIGHTS AND OBLIGATIONS


The California Air Resources Board and Lotus Cars Limited are pleased to explain the emission control system warranty on your new, USA specification, Lotus Elise. In California, new motor cars must be designed, built and equipped to meet the State’s stringent anti-smog standards. Lotus must warrant the emission control system on your Elise for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your car. Your emission control system may include parts such as the carburettor or fuel injection system, the igni- tion system, catalytic convertor, and engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies.


Where a warrantable condition exists, Lotus will repair your car at no cost to you including diagnosis, parts and labour.


MANUFACTURER’S WARRANTY COVERAGE


- For 3 years or 50,000 miles (whichever first occurs): 1) If your car fails a Smog Check inspection, all necessary repairs and adjustments will be made by Lotus to ensure that your car passes the inspection. This is your emission control system PERFORMANCE WARRANTY.


2) If any emission related part on your car is defec- tive, the part will be repaired or replaced by Lotus. This is your short-term emission control system DEFECTS WARRANTY.


- For 7 years or 70,000 miles (whichever first occurs): 1) If an emission related part listed in this warranty booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by Lotus. This is your long term emission control system DEFECTS WARRANTY.


180


oh_croft_InD.indd 180


20/05/2004 07:59:24


OWNER’S WARRANTY RESPONSIBILITIES:


- As the car owner, you are responsible for the performance of the required maintenance listed in your owner’s manual. Lotus recommends that you retain all receipts covering maintenance on your car, but Lotus cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.


- You are responsible for presenting your car to a Lotus dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.


- As the car owner, you should also be aware that Lotus may deny you warranty coverage if your car or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.


If you have any questions regarding your warranty rights and responsibilities, you should contact: Lotus Cars U.S.A. Inc., at 2236 Northmont Parkway, Duluth, Georgia 30096, or the California Air Resources Board at 9528 Telstar Avenue, El Monte CA 91731.


oh_croft_InD.indd 181


20/05/2004 07:59:24


181


y


LOTUS CALIFORNIA EMISSION CONTROL SYSTEM


WARRANTIES


The Lotus California Emission Control System Warranties comprise the California Emissions Performance Warranty, and two levels of the California Emission Control System Defects Warranty.


Your car may also be eligible for additional warranty coverage under the Federal Emissions warranty (see previous section).


CALIFORNIA EMISSION CONTROL SYSTEM DEFECTS WARRANTY


Lotus Cars Ltd. (Lotus) warrants to the owner of any new, USA specification, Lotus Elise, that the car was designed, built and equipped so as to conform with requirements of the California Air Resources Board (CARB), and that if the car is maintained and operated in accordance with the written instructions for proper maintenance and use, then:


i) if, during a period of 3 years or 50,000 miles, whichever first occurs, any part of the car which could affect emissions is broken or does not function as designed (including adjust- ments), provided the car does not qualify for an exclusion as described on page 186, Lotus shall be responsible for repair or replacement of any such part or parts, including diagnosis and labour charges.


ii) if, during a period of 7 years or 70,000 miles, whichever first occurs, one or more of a certain group of emission related parts listed on page 187 is broken or does not function as designed (including adjustments), provided the car does not qualify for an exclusion as described on page 186, Lotus shall be responsible for repair or replacement of any such part or parts, including diagnosis and labour charges.


The warranty period shall begin on the date the car is deliv- ered to the first retail purchaser, or, if the car is first placed in service as a demonstrator or company car prior to sale at retail, on the date the car is first placed in such service.


The emission control systems of your new, USA specification,


182


oh_croft_InD.indd 182


20/05/2004 07:59:24


y


Lotus Elise, were designed, built and tested using genuine Lotus Service Parts and the car is certified as being in conformity with Federal and California emission control requirements. Accord- ingly, it is recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be Lotus Service Parts or Lotus Authorized Remanufactured Parts. The owner may elect to have maintenance, replacement or repair of the emission control devices and systems performed by any automotive repair establishment or individual, and may elect to use parts other than Lotus Service or Authorized Re- manufactured Parts for such maintenance, replacement or repair without invalidating this warranty; the cost of such service or parts, however, will not be covered under the warranty, except in emergency situations.


Use of replacement parts which are not of equivalent qual- ity may impair the effectiveness of emission control systems. If other than Lotus Service Parts or Authorised Remanufac- tured Parts are used for maintenance, replacement or repair of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manu- facturer to be equivalent to genuine Lotus parts in performance and durability. Lotus however, assumes no liability under this warranty with respect to failure of such parts other than Lotus Service Parts or Authorized Remanufactured Parts. However, the use of non-Lotus replacement parts does not invalidate the warranty on other components. If a non-Lotus emission related part causes damage to other components, then the liability for the subsequent damage shall not be assumed by Lotus. If however, a Lotus Service Part or Authorised Remanufactured Part causes damage to a non-Lotus part, such non-Lotus part will be repaired.


Repairs and service covered by this warranty will be per- formed by any authorized Lotus Dealer at his place of business with no charge for parts or labour (including diagnosis), using Lotus Service or Authorized Remanufactured Parts for any part of the emission control system covered by this warranty. In the case of an emergency, where an authorized Lotus dealer is not available, or a Lotus part is not available within 30 days; repairs may be performed at any available service establishment or by any individual using any replacement part. Lotus will reimburse the owner for such repairs (including diagnosis) that are covered under this warranty, but such reimbursement will not exceed the


oh_croft_InD.indd 183


20/05/2004 07:59:25


183


Lotus suggested retail price for all warranted parts replaced, and labour charges based on Lotus’s recommended warranty repair times, and the geographically appropriate hourly rate. A repair not being complete within 30 days constitutes an emergency. Replaced parts and paid invoices must be presented at a Lo- tus dealership as a condition of reimbursement for emergency repairs not performed at a Lotus dealer.


You are advised to perform all recommended maintenance or repairs on your new, USA specification, Lotus Elise. You are responsible for the performance of the required maintenance. Lotus will not deny a warranty claim solely because you have no record of maintenance; however, Lotus may deny a warranty claim if your failure to perform required maintenance resulted in the failure of a warranted part. Receipts and maintenance records covering the performance of regular maintenance should be retained in the event questions arise concerning maintenance. The receipts and maintenance records should be transferred to each subsequent owner of this car.


184


oh_croft_InD.indd 184


20/05/2004 07:59:25


y


CALIFORNIA EMISSIONS PERFORMANCE WARRANTY


Lotus Cars Ltd. (Lotus) warrants to the owner of any new, USA specification, Lotus Elise, that if, during a period of 3 years or 50,000 miles, whichever first occurs, the car should fail to pass an Inspection/Maintenance test, for reasons other than those detailed on page 167 (‘What is not covered by the Emission Warranty’), then the car will be repaired at no cost to the owner. The car is to be repaired so that it will pass the I/M test, and these repairs shall include diagnosis, replacement, repair, and adjustment of those defective parts affecting emissions.


The warranty period shall begin on the date the car is deliv- ered to the first retail purchaser, or, if the car is first placed in service as a demonstrator or company car prior to sale at retail, on the date the car is first placed in such service.


If your car fails a Smog Check test or a Federal Emissions Short test, you may choose to have diagnosis of the failure and repairs made at a Lotus dealer or at another service facility. You may take your car to a Lotus dealer for warranty repairs and diagnosis without charge. You will have to pay for diagnostic costs and repairs if performed at another service facility except in the case of emergency repairs (see page 164). If your car fails a Smog Check test or a Federal Emissions Short test after the 3 year/50,000 mile performance warranty period has expired, but before 7 years/70,000 miles is reached, those parts listed on page 168 are still covered by the defects warranty.


If the warranty station demonstrates that the test failure was caused by one or more of the conditions excluded from war- ranty coverage (see below), the car owner shall be liable for all diagnostic and repair expenses. Such expenses shall not exceed the maximum repair costs permissible under the California Car Inspection Programme. Failure to notify the owner within 30 days that a performance warranty claim is invalid, shall render Lotus liable for the repair costs. If the warranty station identifies that the test failure was caused by one or more defects covered under warranty, and in combination with one or more of the conditions excluded from warranty coverage (see below), then the car owner shall be responsible only for that proportion of the diagnostic and repair costs that is not covered by warranty.


oh_croft_InD.indd 185


20/05/2004 07:59:25


185


y


WHAT IS NOT COVERED BY THE CALIFORNIA EMISSION WARRANTIES


The warranty does not cover:


• Malfunctions in any part caused by any of the following: misuse, abuse, neglect, improper modification or alteration, tampering, disconnection, improper or inadequate mainte- nance, or use of leaded gasoline.


• Damage resulting from accident, acts of nature or other events


beyond the control of Lotus.


• The repair or replacement of warranted parts which are scheduled for replacement prior to 50,000 miles (such as spark plugs, filters) once these parts have been replaced at the first recommended replacement interval as part of required maintenance services.



Incidental and consequential damages, such as loss of time, inconvenience, loss of use of the car, or commercial loss.


• Any car on which odometer mileage has been changed so


that mileage cannot be readily determined.


ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO A Car OR PART IS LIMITED IN DURATION TO THE TIME PERIODS SET FORTH IN THIS WARRANTY. THE COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE- QUENTIAL DAMAGE RESULTING FROM THE BREACH OF ANY WARRANTY.


SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLU- SION OR LIMITATION OF INCIDENTAL OR CONSEQUEN- TIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLU- SIONS MAY NOT APPLY TO YOU.


186


oh_croft_InD.indd 186


20/05/2004 07:59:26


CUSTOMER ASSISTANCE


Lotus Cars Ltd. wishes to help assure that the Emission Control Systems Warranty is properly administered. In the event that you do not receive the warranty service to which you believe you are entitled under the Emission Control Systems Warranty, or if you need additional assistance or information concerning this warranty, you should contact: Lotus Cars U.S.A. Inc., 2236 Northmont Parkway, Duluth, Georgia 30096.


If you cannot obtain satisfaction, you may contact: Air Re- sources Board, Mobile Source Division, 9528 Telstar Avenue, El Monte, CA. 91731.


7 YEAR/70,000 MILE EMISSIONS DEFECTS WARRANTY PARTS LIST


IAC Valve


- Catalytic Converter - Engine Management Electronic Control Module - Throttle Body - Exhaust Manifold - Fuel Tank - Fuel Level Sender and Seal - Knock Sensor - Fuel Pressure Regulator Valve - Fuel Level Vent Valve - Roll Over Valve Instrument Pack - Main Harness


Intake Manifold and Gasket


oh_croft_InD.indd 187


20/05/2004 07:59:26


187


INDEX


Access Panels, front service ................................................. 78
Accessories & Modifications, warnings .............................. 150
Air Cleaner Element .............................................................113
Air Conditioning ......................................................................61
Airbag Safety System .............................................................21
Alarm, car security ................................................................ 30
Alternator Belt ......................................................................114
Anti-freeze/Corrosion Inhibitor .............................................107
Anti-Lock Brake System (ABS) ..............................................67
Audio Equipment ................................................................... 60
Auxiliary Power Socket ..........................................................57
Battery ................................................................................. 129
Bodycare ............................................................................... 93
Brake Fluid Reservoir ..........................................................110
Brake Pads ........................................................................... 111
Break-In, running-in .............................................................. 73
Bulb Replacement ............................................................... 142
Central Door Locking .............................................................37
Child Restraints ..................................................................... 26
Cleaning, bodycare ............................................................... 93
Coolant Temperature Display ................................................ 53
Cooling System ................................................................... 106
Dipswitch ............................................................................... 58
Doors, keys ............................................................................37
Engine Cover/Trunk Lid ........................................................ 79
Environment, care of ............................................................. 14
Fuel Level Display ................................................................. 52
Fuel Filling ............................................................................. 76
Fuel Requirement .................................................................. 75
Fuses ................................................................................... 135
Gear Lever .............................................................................71
Hazard Warning Lamps Switch ............................................ 55
Headlamp Alignment ........................................................... 139


188


oh_croft_InD.indd 188


20/05/2004 07:59:26


Headlamp Flasher ................................................................. 58
Heating & Ventilation ..............................................................61
Horn ...................................................................................... 60
Idle Speed ............................................................................. 73
Ignition Switch ....................................................................... 44
Immobiliser, engine ................................................................31
Inertia Switch ...................................................................... 135
Instrument Illumination .......................................................... 56
Interior Lamp ..........................................................................41
Jacking Points, lifting you car .............................................. 148
‘Jump’ Starting ..................................................................... 133
Keys ...................................................................................... 29
Lighting Switches .................................................................. 54
Lights On Buzzer .............................................................. 40,55
Lubrication


- Dipstick, engine oil level check ....................................... 99
- Engine Oil Change ........................................................ 100
- Oil Filter ......................................................................... 102
- Recommended Lubricants ............................................ 153
- Transmission Oil ............................................................ 103
Mirrors ................................................................................... 40
Odometer .............................................................................. 53
Parking Brake ........................................................................ 70
Pedals ................................................................................... 66
Queen’s Award .....................................................................191
Roof, Hard Top ...................................................................... 85
Roof, Soft Top ....................................................................... 82
Safety Information ....................................................................7
Seat Belts .............................................................................. 18
Seats ......................................................................................17
Servicing ...............see separate Maintenance Record booklet Sparking Plugs .....................................................................114
Speedometer ..........................................................................51
Start Button, engine .............................................................. 45
Starting Procedure ................................................................ 72


189


oh_croft_InD.indd 189


20/05/2004 07:59:26


x


Steering Lock ........................................................................ 44
Storing Your Elise ................................................................ 152
Sun Visors ..............................................................................41
Tachometer .............................................................................51
Technical Data ..................................................................... 155
Tell Tale Lamps ...................................................................... 46
Tie Down, car securing .........................................................147
Towing Eye ........................................................................... 146
Trip Recorder ......................................................................... 53
Turn Indicators Switch ........................................................... 58
Tires ......................................................................................115
Tire Inflator Aerosol ..............................................................124
Tire Chains ........................................................................... 120
Identification, car ................................................................... 15
Warning ‘Tell Tale’ Lamps ..................................................... 46
Warranty ...............................................................................161
Washer Reservoir ................................................................ 109
Washing, bodycare ................................................................ 93
Wheelbolts ........................................................................... 126
Wheels ................................................................................ 126
Windows, door ...................................................................... 42
Windscreen Wiper/Washer Control ...................................... 59
Wiper Blade ......................................................................... 109


190


oh_croft_InD.indd 190


20/05/2004 07:59:26



The Queen’s Award for Enterprise


The Queen’s Award for Enterprise is the highest honour that can be bestowed upon a British company and is the UK’s top award for business performance. The award is given annually by Her Majesty The Queen and the winning companies hold it for five years.


Group Lotus PLC and its staff were awarded The Queen’s Award for Enterprise 2002 for the whole group’s outstanding achievement in international trade. Lotus Cars has sold its prestigious sports car models into over 30 countries around the world and Lotus Engineering, which has been investing heavily in engine and chassis research, is regarded as one of the world’s leading engineering consultancy groups.


The Lotus Elise now proudly displays The Queen’s Award logo on the rear window. This logo symbolises the achieve- ments of Group Lotus over the last few years culminating in the company being given the Award in 2002 – the year of The Queen’s Golden Jubilee.


The Queen’s Award scheme was introduced in 1966, originally as The Queen’s Award to Industry before becoming known as The Queen’s Award for Enterprise in 1999.


Her Majesty The Queen makes the Awards on the advice of the Prime Minister, who is assisted by an Advisory Committee that includes representatives of Government, industry and com- merce, and the trade unions. They are announced on 21 April, The Queen’s personal birthday.


For more information about The Queen’s Awards, please see


www.queensawards.org.uk


oh_croft_InD.indd 191


20/05/2004 07:59:26


191


192


oh_croft_InD.indd 192


20/05/2004 07:59:27


oh_croft_InD.indd 193


20/05/2004 07:59:27


193


194


oh_croft_InD.indd 194


20/05/2004 07:59:27


oh_croft_InD.indd 195


20/05/2004 07:59:27


195


196


oh_croft_InD.indd 196


20/05/2004 07:59:27


oh_croft_InD.indd 197


20/05/2004 07:59:27


197


198


oh_croft_InD.indd 198


20/05/2004 07:59:27


oh_croft_InD.indd 199


20/05/2004 07:59:27


199


200


oh_croft_InD.indd 200


20/05/2004 07:59:27


oh_croft_InD.indd 201


20/05/2004 07:59:27


201


202


oh_croft_InD.indd 202


20/05/2004 07:59:27


oh_croft_InD.indd 203


20/05/2004 07:59:27


203


Loading...
x