2003 Oldsmobile Silhouette Owners Manual

If a ring forms on fabric after spot cleaning, clean the entire area immediately or it will set.

Using Cleaner on Fabric 1. Vacuum and brush the area to remove any loose dirt. 2. Always clean a whole trim panel or section.

Mask surrounding trim along stitch or welt lines.

3. Follow the directions on the container label. 4. Apply cleaner with a clean sponge. Don’t saturate

the material and don’t rub it roughly.

5. As soon as you’ve cleaned the section, use a

sponge to remove any excess cleaner.

6. Wipe cleaned area with a clean, water-dampened

towel or cloth.

7. Wipe with a clean cloth and let dry.

5-88

Vinyl Use warm water and a clean cloth. e Rub with a clean, damp cloth to remove dirt.

You may have to do this more than once. Things like tar, asphalt and shoe polish will stain if you don't get them off quickly. Use a clean cloth and vinyl/leather cleaner. See your dealer for this product.

Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry.

For stubborn stains, use a leather cleaner. See your dealer for this product.

0 Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish. Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See GM Vehicle CardAppearance Materials on page 5-93. Notice: Don't use abrasive cleaners on glass, because they may cawe s~~ratches. bvnIc! p!scing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid.

5-89

Care of Safety Belts Keep belts clean and dry.

Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6- 16.

Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See GM Vehicle Care/Appearance Materials on page 5-93. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. Before you enter an automatic car wash, if your vehicle is equipped with the optional power sliding door, be sure to have the switch for the power sliding door override feature enabled. See Power Sliding Door (PSD) on page 2- 16. High pressure car washes may cause water to enter your vehicle.

5-90

Cleaning Exterior LarnpdLenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle” previously. Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See GM Vehicle Care/Appearance Materials on page 5-93. If your vehicle has a “basecoaflclearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoaflclearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may dl!!! the finish nr !!%!\re rwIr! marks- Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicte as soon as

possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Windshield, Backglass and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by ?l‘i(3!b&g l/klrlm~!y yjth 3 ++h windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.

svhcd +I!! sbr,gt,G;

5-9 1

Aluminum Wheels Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Don’t take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels Tires To clean your tires, use a stiff brush with tire cleaner. Notice: When applying a tire dressing, always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials avaliable from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.

5-92

Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms; blotchy, ringlet-shaped discolorations, qncl o r n - 1 1 UI IU .m surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km] of purchase, whichever occurs first.

ivrnmm3I-v rlnrl, ,-nn+r. n+-h-A

I IUII I I s uyu~ua ucll r\ D

IGU II ILW LI IC pall I L

:-+- ih- --:-+

~ W L

GLU

GM Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products.

GM Vehicle Care/Appearance Materials

hite Sidewall Tire

I Cleans vinyl tops,

Glass Cleaner

Removes dirt, grime, smoke and finaertxints.

5-93

GM Vehicle Care/Appearance Materials

(cont’d)

Usage

Removes dirt and grime from chrome wheels and wire wheel covers.

I I Removes dust,

fingerprints, and surface contaminants, Spray on wipe off. Removes swirl marks, fine scratches and other light surface contamination. Removes light scratches and protects finish. Cleans, shines and protects in one easy step, no wiping necessary.

GM Vehicle Care/A (C(

ppearance Materials lnt’d)

Description

Wash Wax Concentrate

Spot Lifter

Odor Eliminator

Usage Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.

See your General Motors parts department for these products. See Part D: Recommended Fluids and Lubricants on Daae 6-16.

Description

Chrome and Wire Wheel Cleaner

Finish Enhancer

Swirl Remover Polish

Cleaner Wax

Foaming Tire Shine Low Gloss

5-94

Vehicle Identification

Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification

Service Parts Identification Label You’ll find this label on the inside of the glove box door. It’s very helpful if you ever need to order parts. On this label is: 0 your VIN,

the model designation,

0 paint information and 0 a list of all production options and special

equipment.

Be sure that this label is not removed from the vehicle.

:- . . - . . r \ I l k 1 :r. +Lr. - m m : - n

Th- O+h -hnr--+nr I I I G OLI I b~ IUI a b t t l 11 I YUUI This code will help you identify your engine, specifications and replacement parts.

v I I Y I J LI IC GI IYII IG ~ W U G .

r.nA-

5-95

Electrical System Add-on Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Air Bag-Equipped Vehicle on page 1-76. Headlamp Wiring The headlamp wiring is protected by an internal circuit breaker in the instrument panel fuse panel. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it fixed.

Power Windows and Other Power Options Circuit breakers in the instrument panel fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage or use one of the spare fuses in the underhood fuse block. Just pick some feature of your vehicle that you can get along without - like the radio or cigarette lighter - and use its fuse, if it is the right amperage. Replace it as soon as you can. There are two fuse blocks in your vehicle, the instrument panel fuse block and the underhood fuse block.

5-96

Instrument Panel Fuse Block

Pull the door open to access the instrument panel fuse block.

The instrument panel fuse block is located to the right of the glove box on the end of the instrument panel.

PCWCRANK

FRTMPWSHR MALL CLUSTER RR WPWSHR

PASSKEY

HAZARD

STOPLAMP

LHHEADLPLOW

BCM PRGRM RH HEAD LP

Low

Fuse

Usage

Steering Wheel Radio Control Switches (Illumination) Instrument Cluster to PRNDL Indicators

I :!ZKLIGHT PCM/PASS KEYKLUSTER I PWR MIRROR I Power Remote Control Mirror Switch I I CRUISE I Cruise Control Module, Switch and

Release Switch

5-97

Fuse

Blank

I PCM/CRANK I PASS KEY I PWR LOCK I HTD MIRROR I RH T/LP I RR FOG LP CIGAR/DIC/ APO FRT I T/SIG PWR QTR VENT

Usage

I Not Used I Powertrain Control Module (PCM), Ignition Crank I PASS-Key@ Ill System I Power Door Locks I Heated Mirrors I Driver’s Side Taillamp (Export Only) I I Fog Lamps (Export Only) Cigarette Lighter, DIC, Front Auxiliary Power Outlets, Data Link I Turn Signal Switch Interior Lamp and Multifunction Switch (Power Vent Switch), Auto Level Windshield WiperNVasher Motor and Switch I Hazard Switch

I HAZARD I RR PWR SCKT I Rear Electric Accessory Plug I DRL

Housing Daytime Running Lamp Control Module

Not

Used

Fuse

LH T/LP

I Passenger’s Side Taillamp

Usage

(Export Only) Rear Window Defogger Relay,

RR DEFOG/ HTD MIRROR Heated Mirrors ON STAR SIR Inflatable

Restraint Control Module HVAC BLOWER

I Heater-A/C

onstar@

Control

MALL CLUSTER

STOP LAMP

CLUSTER BATT

ENHANCED

Blank

Instrument Cluster, Body Control Module, Electronic Level Control (ELC) Sensor and Relay, Theft, Door Ajar I Stoplamp Switch Module/Electronic Brake Control Module/Electronic Brake Traction Control Module (EBCM/EBTCM) Evaporative Emissions (EVAP) Canister Vent Solenoid Valve, All-Wheel Drive (AWD)

ELC Air Compressor and ELC Heiaht Sensor. Trailer Harness

5-98

Usage

Fuse

Usage

Fuse

CTSY LAMP

IGN 1

RR HVAC TEMP CONT

RR WPR/ WSHR

~~

~ ~ _ _ _ _

Courtesy Lamp BCM, Electronic Brake Control Indicator Lamp Driver Module, Instrument Panel Cluster, Rear Side Door Actuator Control Module, Rear Windows, Rear Parking Aid Rear HVAC-A/C Control

~~

Rear Window Wiper Motor, Rear Window WiperNVasher and Multifunction Switch (Rear Window Wiper/Washer Switch)

I Headlamp (Export Only)

Side Low Beam

LH HEADLP Passenger’s

I Blank I Blank Blank Not I RAP RELAY

Blank

Passenger’s Side High Beam Headlamp (Export Only) I Not Used I Not Used Used I Relay

Retained Accessory Power (RAP)

l-Nat Used

HVAC/DIC/DRU HEATED SEAT

Air Inlet Actuator, DIC Display, DRL Control Module, Heater-A/C Control, Temperature Door Actuator (Front) and Rear Window Defogger Relay

BCM PRGRAM BCM Programming RH HEAD LP LOW RH HEAD LP HIGH

Driver’s Side Low Beam Headlamp (Export Only) Driver’s Side High Beam Headlamp (Export

I IGN MAIN Relay and PCM,

Only)

Electronic Brake Control Module

PCM/ABS

Circuit Breaker I

Usage

HEADLAMP

Daytime Running Lamps (DRL) Control Module, Headlamp and Instrument Panel Dimmer Switch I Power Sliding Door i Front Power Windows I Side Door Actuator Motor I Blower Motor Hi Speed Relay Module

PWR SLD DR PWR WDO PWR/HEATED Six-Way Power Seats and Rear SEAT PSD FRT HVAC HI B4WR

5-99

Aul

(71 [61

[2) 111

Fuse

Usage

Coolant Fans Not Used Circuit Breakers: Front Comfort Controls Hi Blower, and Headlamp Fuses (Instrument Panel): Hazard and Stoplamp, PASS-Key@ Circuit Breaker: Power Seat and Power Sliding Door. Fuses (Instrument Panel): Electronic Level Control and Rear Defogger, Trailer, Fog Lamps

Underhood Fuse Block

This fuse block is located in the engine compartment, in front of the windshield washer fluid reservoir. See Engine Compartment Overview on page 5-12 for more information on location.

The fuses marked spare are available if a replacement fuse is needed. To remove the cover, turn the knob counterclockwise and lift up. When finished, to put the cover back on, turn the knob clockwise to tighten it. Make sure that the remote positive (+) terminal cover is on correctly.

5-1 00

Fuse

Usage

Fuse

Usage

Ignition Switch to Fuses (Instrument Panel): ABS/TCS Ignition, Cruise, DRL, Electronic PRNDL, Ignition 1, AWD, PSD, Air Bag, Turn Signal and Powertrain Control Module [IGN MAIN Relay (Underhood Fuse Block: A/C Clutch, Electronic Ignition, Ignition l-U/H, INJ, TCC)] I Coolant

Fuses (Instrument Panel): ABS Module Battery, Cigarette Lighter, Courtesy Lamps, Front Power Socket, Power Locks, Power Mirrors and Right Rear Power Socket, OnStar, RAP Ignition Switch to Fuses (VP): Body Control Module Program, Front Comfort Controls Low/Medium Blower, Front WiperANasher, HVAC/DRL, MALURadio/DIC, Puwer Guarier iierri, Zear n v n b , Rear Wiper/Washer. SWC Accessory and Power Window Circuit Breaker, RAP I Fuel Injectors 1-6

, n

I I.

Fans

18

21

22 23

24 25 26

27

28

29

Evaporative Emissions (EVAP) Canister Purge Valve, Heated Oxygen Sensors 1 and 2, Mass Air Flow (MAF) Sensor

I Not Used I Not Used I Not Used I Ignition Control Module (ICM) I Not Used I Transaxle Range Switch to I A/C Clutch Relay to A/C Compressor Clutch Oil Driver Information Display, Heater *ulc CQr?!!3!, !?.ldiQ, Re2r !L!-! 2nd RH) Side Door Actuator Control Motor, Remote Control Door Lock Receiver (RCDLR), Security Indicator Lamp and Theft-Deterrent Shock Sensor

Back-up Lamps

I ’

, I

5-1 01

Left Fan 2

Fan Left Fan 2 Fuses: A/C Clutch, Ignition l-U/H, Electronic Ignition, TCC, Injectors

1, Left Fan

I Right

1,

Fan

I Right I A/C

Fuel Pump Not Used Horn Left Fog Lamp, Right Fog Lamp, Fog Lamp Indicator

Fuse

31

32

36 Relay

37

Usage

Automatic Transaxle (Torque Converter Clutch Solenoids) Stoplamp Switch to Powertrain Control Module

I Fuel Pump

Relay

Powertrain Control Module Not Used Fog Lamp Relay

I Horn

Daytime Running Lamps (DRL) Control Module, Headlamps and Instrument Panel Dimmer Switch Theft-Deterrent Relay to Headlamps Not Used

10

11

12 Clutch 13

17

40 [ T I

Mini Fuse Puller

I Air Conditioning Clutch Diode

5-1 02

Capacities and Specifications The following approximate capacities are given in English and metric measurements. Please refer to Part D: Recommended Fluids and Lubricants on page 6-16 for more information.

Capacities

Application

Air Conditioning Refrigerant Systems Front A/C Front and Rear A/C

Automatic Transaxle

Pan Removal and Replacement Complete Overhaul

AWD Automatic Transaxle

Pan Removal and Replacement Complete Overhaul

Cooling System With A/C With Rear Climate Control

English

1.7 Ibs. 2.2 Ibs.

7.4 quarts 10.0 quarts

8.7 quarts 10.8 quarts

9.6 quarts 11.9 quarts

Metric

0.8 kg 1.0 kg

7.0 L 9.5 L

8.3 L 10.3 L

9.1 L 11.3 L-

~~

~~~~~

5-1 03

Engine Specifications

Engine

V6

I VIN Code I

Transaxle Automatic

I Spark Plug Gap 0.060 inches (1 5 2 mm)

Firing Order 1-2-3-4-5-6

5-1 04

Normal Maintenance Replacement Parts

Part

Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Kit Spark Pluas

Windshield Wiper Blades

Length Type

Wiper Blade (Backglass)

Length TY Pe

*ACDelco@ part number.

Number A-I 208C*

PF47

GM Part No. 52482929

41 -1 01 *

24.0 inches (60.0 cm)

Shepherd’s Hook

16.0 inches (40.6 cm) Shepherd’s Hook

5-1 05

b NOTES

5-1 06

Section 6 Maintenance Schedule

Maintenance Schedule ...................................... 6.2 Introduction ................................................... 6.2 Your Vehicle and the Environment .................... 6-2 Maintenance Requirements .............................. 6.2 How This Section is Organized ......................... 6.3 Part A: Scheduled Maintenance Services ........... 6.4 Using Your Maintenance Schedule .................... 6.4 Scheduled Maintenance ................................... 6-5 Part B: Owner Checks and Services ................ 6-10 At Each Fuel Fill .......................................... 6-10 At Least Once a Month ................................. 6-10 At Least Twice a Year ................................... 6-10 At Least Once a Year ................................... 6-11 Inspections ......... 6-14 Part C: Periodic Maintenance

Steering. Suspension and Front Drive Axle Boot and Seal Inspection ............................ 6.14 Exhaust System Inspection ............................ 6.14 Fuel System Inspection .................................. 6.14 Engine Cooling System Inspection ................... 6.14 Throttle System Inspection ............................. 6.15 Transfer Case (Power Transfer Unit) and

Carrier Assembly-Differential (Rear Drive Module) All-Wheel Drive Inspection ................................................ Brake System Inspection ................................ Part D: Recommended Fluids and Lubricants ................................................ Part E: Maintenance Record ...........................

6.15 6.15

6.16 6.18

6- 1

Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Maintenance Schedule

Introduction

KEEP ENGINE OIL AT THE PROPER

-EVEL AND CHANGE AS

RECOMMENDED

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

6-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

hide

ming main1 ance Irk on a

can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service Publications Ordering Information on page 7- 10.

information, see Service

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

6-3

This part tells you the maintenance services you should have done and when you should schedule them. When you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses them. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Certificationflire label. See Loading Your Vehicle on page 4-34. are driven on reasonable road surfaces within driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.

Part A: Scheduled Maintenance Services This part contains engine oil and chassis lubrication scheduled maintenance which explains the engine oil life system and how it indicates when to change the engine oil and filter. Lubricate chassis components with each oil change. Also, listed are scheduled maintenance services which are to be performed at the mileage intervals specified. Using Your Maintenance Schedule We at General Motors want to help you to keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

6-4

Scheduled Maintenance The services shown in this schedule up to 100,000 miles (1 66 000 km) should be repeated after 100,000 miles (1 66 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part 5: Owner Checks and Services on page 6-10 and Part C: Periodic Maintenance Inspections on page 6- 14. Footnotes t The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle 's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the mainienance be recoraea. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-15.

Engine Oil and Chassis Lubrication Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life System (or every 12 months, whichever occurs first). Reset the system. Your vehicle has a computer system that lets you know when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change will be indicated can vary considerably. For the oil life system to work properly, you must reset the system every time the oil is changed. When the system has calculated that oil life has been diminished, it will indicate that an oil change is necessary. A change engine oil message will come on. Change your oil as soon as possible within the next two times you stop for fuel. It is possible that, if you are driving under the best conditions, the oil life system may not indicate that an oil change is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. It is also important to check your oil regularly and keep it at the proper level.

6-5

7,500 Miles (12 500 km) 0 Rotate tires. See Tire lnspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) 0 Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t.) 0 Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often.

Cl Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

22,500 Miles (37 500 km) 0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

If the system is ever reset accidentally, you must change your oil at 3,000 miles (5 000 km) since your last oil change. Remember to reset the oil life system whenever the oil is changed. See Engine Oil on page 5-74 for information on resetting the system. An Emission Control Service. Lubricate chassis components with each engine oil and filter change. Lubricate the suspension, steering linkage, transaxle shift linkage and the underbody contact points and linkage. After the services are performed, record the date, odometer reading and who performed the service on the maintenance record pages in Part E of this schedule.

6-6

30,000 Miles (50 000 km) 0 Replace passenger compartment air filter. If you

drive regularly under dusty conditions, the filter may require replacement more often.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62for proper rotation pattern and additional information. (See footnote +.)

Control Service.

0 Replace engine air cleaner filter. An Emission 37,500 Miles (62 500 km) c3 Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) 0 Inspect engine air cleaner filter if you are driving in

dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t.) 0 Replace passenger compartment air filter. If you arive reguiariy unuer Uusty conditions, the filter may require replacement more often.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) c1 Change automatic transaxle fluid and filter if the

vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (1 66 000 km). 52,500 Miles (87 500 km) 0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

6-7

82,500 Miles (137 500 km) 0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) 0 Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often.

0 Replace engine air cleaner filter. An Emission

Control Service.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km) 0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km) 0 Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

0 Replace engine air cleaner filter. An Emission

Control Service.

67,500 Miles (112 500 km) 0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t.) 0 Replace passenger compartment air filter. If you drive regularly under dusty conditions, the filter may require replacement more often.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

6-8

150,000 Miles (240 000 km) U Drain, flush and refill cooling system (or every

60 months since last service, whichever occurs first). See Engine Coolant on page 5-23 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 0 Inspect engine accessory drive belt. An Emission

Control Service.

100,000 Miles (166 000 km) 0 Inspect spark plug wires. An Emission Control

Service.

0 Replace spark plugs. An Emission Control Service. 0 Change automatic transaxle fluid and filter if the

vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

0 If you haven’t used your vehicle under severe service

conditions listed previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter.

6-9

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-14 for further details. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@ coolant mixture if necessary. See Engine Coolant on page 5-23 for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See Windshield Washer Fluid on page 5-38 for further details. At Least Once a Month Tire Inflation Check Make sure tries are inflated to the correct pressures. Don’t forget to check your spare tire. See Tires on page 5-60 for further details. Cassette Tape Player Service Clean cassette tape player. Cleaning should be done every 50 hours of tape play. See Audio Systern(s) on page 3-63 for further details. At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your bell buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced.

:s ,

6-1 0

Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.) Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see Cleaning the Outside of Your Vehicle on page 5-90. Spare Tire Check At least twice a year, after the monthly inflation check of the spare tire determines that the spare is inflated to the correct tire inflation pressure, make sure that the spare tire is stored securely. Push, pull, and then try to rotate or turn the tire. If it moves, use the folding wrench to tighten the cable. See Changing a Flat Tire on page 5-70. Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6-16.

Automatic Transaxle Check Check the transaxle fluid level; add if needed. See Automatic Transaxle Fluid on page 5-20. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, fuel door hinge, liftgate hinges, power sliding door cable and sliding door track(s). Part D tells you what to use. More frequent lubrication may be required when exnosed tn ;I cnrrnsive enyirnnm~nf.

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Starter Switch Check

r- When you are doing this check, the vGIlicle

could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 2-39 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

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Automatic Transaxle Shift Lock Control System Check

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1.

2.

3.

Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. Firmly apply the parking brake. See Parking Brake on page 2-39 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. With the engine off, turn the key to the RUN position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position.

The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

Parking Brake and Automatic Transaxle Park (P) Mechanism Che+

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin

I to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. e To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect,

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See Service Publications Ordering Information on page 7- IO. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 2-43. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

6-1 4

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

Throttle System Inspection

Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

Transfer Case (Power Transfer Unit) and Carrier Assembly-Differential (Rear Drive Module) All-Wheel Drive Inspection

Every 12 months or at engine oil change intervals, check rear differential and transfer case and add lubricant when necessary. A fluid loss could indicate a problem; check and have it repaired, if needed. Check vent hoses at transfer case and differential for kinks and proper installation.

6-1 5

Fluid/Lubricant

Usage

or equivalent DOT-3 brake fluid. GM Optikleen Washer Solvent

Hydraulic Brake Delco Supreme 11 Brake Fluid System Windshield Washer Solvent or equivalent. Power Steering GM Power Steering Fluid System

No. US. 1052884,

(GM Part in Canada 993294, or equivalent). DEXRON-Ill Automatic Transmission Fluid.

Automatic Transaxle Key Lock Multi-Purpose Cylinders

Lubricant,

U.S.

Superlube (GM Part No. 12346241, in Canada 10953474, or equivalent). Chassis Lubricant (GM Part No. U.S. 12377985, Canada 88901 242, or equivalent) or lubricant meeting requirements of NLGl#2, Category LB or GC-LB.

in

Chassis Lubrication

Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

Usage Engine Oil

Fluid/Lubricant

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see Engine Oil on page 5- 14.

Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 5-23.

6-1 6

Usage

Carrier Assembly - Differential (Rear Drive Module) and Transfer Case (Power Transfer Unit) Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

FluWLubricant

VERSATRAKTM Fluid (GM Part No. U.S. 1237851 4, in Canada 88901 045).

Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723, or equivalent) or lubricant meetina reauirements of NLGI H , CategGry L'B o r GC-LB.

Usage

Hood and Door Hinges, Rear Folding Seat, Fuel Door Hinge, Liftgate Hinges, Power Sliding Door Cable Sliding Door Track

Weatherstrip Conditioning

FluWLubricant Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent).

Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723, or equivalent) or lubricant meetina reauirements & NLGI H , CategGry LB or GC-LB. Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 10953014, or eauivalent).

6-1 7

Part E: Maintenance Record

After the scheduled services are performed, record the date, odometer reading and who performed the service and any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts.

Maintenance Record

6-1 8

Maintenance Record (cont’d)

6-1 9

Maintenance Record (cont’d)

6-20

Section 7 Customer Assistance Information

Customer Assistance Information ...................... 7.2 Customer Satisfaction Procedure ...................... 7.2 Customer Assistance for Text

Telephone (lTY) Users ...............................

Customer Assistance Offices ............................ 7.4 GM Mobility Program for Persons with

Disabilities .................................................. 7.5 Roadside Assistance Program .......................... 7.5

-7-3

Courtesy Transportation ................................... Reporting Safety Defects to the United States

Government ............................................... 7.9

Reporting Safety Defects to the Canadian

Government ............................................... 7.9

7.7

Reporting Safety Defects to

General Motors ....................................... 7.9 Service Publications Ordering Information ......... 7.10

7- 1

Customer Assistance Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Oldsmobile. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Center by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative:

Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage

When contacting Oldsmobile, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

7-2

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1 804 Telephone: 1-800- 955-51 00 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Oldsmobile has TTY equipment available at its Customer Assistance Center Any TTY I s e r c a n commlmicate with Oldsmobile by dialing: 1 -800-833-OLDS (6537). (TTY users in Canada can dial 1-800-263-3830.)

7-3

Customer Assistance Off ices Oldsmobile encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Oldsmobile, the letter should be addressed to Oldsmobile’s Customer Assistance Center. United States Oldsmobile Customer Assistance Center P.O. Box 33171 Detroit, MI 48232-51 71 1-800-442-6537 1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside Assistance: 1 -800-442-OLDS (6537) Fax Number: 31 3-381 -0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 31 3-381 -0022

Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LIH 8P7 1-800-263-3777 (English) 1 -800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910 Mexico, D.F. 01 -800-508-0000 Long Distance: 01 1-52-53 29 0 800

7-4

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000 toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call ine Givi iviobiiiiy Assisiance Center ai i -KG-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1 -800-GM-DRIVE (463-7483) for details. --All TT-Y W S - C A 1 -8QO-S330--

Roadside Assistance Program Security While You Travel 1 -800-442-OLDS (6537) As the proud owner of a new Oldsmobile vehicle, you are automatically enrolled in the Oldsmobile Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Oldsmobile’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:

Fuel delivery Lock-out service (identification required) TQ\,?! ?Q fhe nezmnt rkaka!e-Ship for \,?Clmlt)/ spyjcp or in the event of a vehicle-disabling accident Flat tire change Jump starts

~~

~~~~~

~~~~

~~~

~~~~

~~~

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Minor repairs to disabled vehicles Assistance when vehicle is mired in sand, mud or snow Trip routing Trip interruption expense benefits Dealership locator service

Oldsmobile Roadside Assistance specifically excludes coverage for mounting, dismounting or changing of snow tires, chains or other traction devices. In some cases, where service is impractical, the driver may be authorized to obtain other service for which reimbursement is provided. In many instances, mechanical failures are covered under Oldsmobile’s comprehensive warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur.

For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative:

Location of vehicle Telephone number of your location Vehicle model, year and color Mileage of vehicle Vehicle Identification Number (VIN) Vehicle license plate number

Oldsmobile reserves the right to limit services or reimbursement to an owner or driver when, in Oldsmobile’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Oldsmobile Roadside Assistance: 1 -800-442-OLDS (6537), text telephone (TTY) users, call 1-888-889-2438. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.

7-6

Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchaseAease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. It your vehicle cannot be scneauiea Into tne service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair.

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Oldsmobile helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transpnrtatinn thrn~Iah 3, friend nr relati\/e, reimhlJrsement for reasonable fuel expenses up to $1 0 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

7-7

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

7-8

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, YOU may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-01 23 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline.

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A ON5 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Center P.O. Box 33171 netreit, !A! 48232-5! 71 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 163-005

Colonel Sam Drive

Oshawa, Ontario L1H 8P7

7-9

Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00 Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00

Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1 -800-463-7483). Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00

7-1 0

Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551 -41 23 Monday-Friday 8:OO AM - 6:QQ PM Eastern Time