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SIRIUS XM service
Displaying SIRIUS XM service information
You can display the SIRIUS XM service information. X To show the menu: press W the COMAND
controller.
X Select Navi in the main function bar by
sliding ZV and turning cVd the COMAND controller and press W to confirm.
X Select SIRIUS Service and press W to
confirm.
Registering for the SIRIUS XM traffic
report service
X Call the traffic report provider's phone
number shown on the screen.
i You can also have the satellite service
activated online. To do so, visit the SIRIUS XM Radio website at http://www.sirius.com (USA) or
http://www.siriuscanada.com (Canada).
Once the connection has been established:
X Follow the instructions of the operator.
The activation process may take up to ten minutes.
If registration is not included when purchasing the system, your credit card details will be required to activate your account.
You can display the current compass direction heading in which the front of the vehicle is facing.
: Current compass heading
; Geo-coordinates
In the compass view, you can see the current direction of travel, the current height above sea level and the coordinates of the vehicle position, for example.
X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND
controller.
X Select Position in the navigation system menu bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Compass and press W to confirm.
X To exit the display: confirm Back by pressing W or press the % button.
Installing new map software
Digital map data
The maps generated by the map software become outdated in the same way as conventional road maps. Optimal route guidance can only be provided by the navigation system in conjunction with the most up-to-date map software.
Navigation 193
Information about new versions of map software can be obtained from an authorized Mercedes-Benz Center.
You can have your map software updated there with a DVD, or you can update it yourself.
Updating process
G WARNING Never leave the engine running in enclosed spaces. The exhaust gases contain toxic carbon monoxide. Breathing in exhaust fumes is a health hazard and can lead to unconsciousness or death.
The update process can take a long time (over an hour), depending on the size of the digital map. During this time, you will only be able to switch on radio mode and to accept incoming calls. The update will be completed more quickly if the vehicle is stationary.
If the starter battery is not sufficiently charged, COMAND may end the process automatically. This protects the battery. If this occurs, restart the update with the engine running.
Displaying information on the map
version currently in use
X To activate navigation mode: press the
S function button once or twice.
RUse a commercially-available cleaning
cloth to clean discs. When cleaning CDs, you should wipe in straight lines from the center outwards rather than in a circular motion.
RPlace DVDs back in their cases after use.
RProtect DVDs from heat and direct sunlight.
Map software copy protection
Map software for COMAND is subject to a charge. The map software has just one activation code which is usable in one vehicle only, and is not transferable. You can obtain the six-digit activation code from an authorized Mercedes-Benz Center. If you have lost the activation code, contact an authorized Mercedes-Benz Center. If COMAND does not accept the activation code that you have received, also contact an authorized Mercedes-Benz Center.
Your vehicle is supplied with map software at the factory. Depending on the country, map software for your region is either pre-installed or the map software is supplied as a DVD. You do not require an activation code for the map software that is provided with your vehicle.
If the map software on your vehicle has been installed at the factory and you wish to reinstall it, this also does not necessitate entry of the activation code.
X To show the menu: press W the COMAND
Installation process
controller.
X Select Navi in the main function bar by
sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Map version and press W to
confirm.
Notes on handling DVDs
ROnly hold DVDs by the edge.
RHandle DVDs carefully to prevent reading
errors.
RAvoid getting scratches, fingerprints and
dust on DVDs.
X Load the map software DVD in the DVD
drive (Y page 225). COMAND checks the DVD and shows a corresponding message in the display.
Map software is not compatible with the
navigation system
You will see a message that the map software cannot be installed. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
X Insert a DVD which is compatible with the
vehicle’s navigation system.
194 Navigation
Map software is not compatible with the
current system software
You will see a message that the system software and the map software are not compatible. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
X Have the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until the system software has been updated.
Map software compatible with the
navigation system and the current
system software
COMAND checks whether the map data on the DVD is already installed.
Map data is already installed
You will see a message that the map data is already installed. A prompt will also appear asking you whether you wish to continue with the map software installation.
X Select Yes or No.
If you select Yes, the existing map data is overwritten. If you select No, COMAND automatically ejects the DVD and the installation of the map software is canceled.
X Take the DVD out of the slot.
Map data is not installed yet
In the display, you will see a comparison of the version statuses of the map software DVD and the map software installed in COMAND. A prompt then appears asking whether the map software installation should be carried out.
X Select Yes or No.
If you select Yes, the map data is installed. If you select No, COMAND automatically ejects the DVD and the installation of the map software is canceled.
X Take the DVD out of the slot.
If an activation code is required for the map software, a prompt appears in the display requesting the code to be entered.
X Enter the activation code and confirm the
entry with !. The map software is installed.
If you enter an incorrect activation code, the prompt to enter the activation code appears again. If the activation code is entered incorrectly three times, the prompt asking you to enter the activation code appears after a time delay. The time delay increases every time the activation code is entered incorrectly, from five minutes up to a maximum of five hours.
Installing map data
Just before the copying process starts, COMAND restarts the system.
While the installation is running, you will see a message to this effect and a progress bar.
X To cancel the installation process: eject
the DVD.
X Take the DVD out of the slot.
i If you interrupt the installation process,
the navigation system will not be operational. You can continue an interrupted installation process at a later date.
X Installation process with multi-DVD map data: once the content of the first DVD has been installed, a message appears
prompting you to insert the second DVD. Follow the instructions on the display.
X To allow the installation to run to the end without canceling: take no further action. When the installation process is successfully completed, you will see a message to this effect.
X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot. The installation is complete.
When the installation process is not successfully completed, you will see a message to this effect. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
Navigation 195
196 Navigation
Problems with the navigation system
Problem
Possible causes/consequences and M Solutions
COMAND is unable to continue route guidance after the journey has been interrupted.
Route guidance is canceled if you interrupt the journey for more than two hours.
"Interrupting the journey" refers to stopping the vehicle and switching off COMAND. "Continuing route guidance" refers to switching COMAND back on and driving on.
X Continue route guidance (Y page 173).
COMAND determines the vehicle's position. Depending on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the vehicle's location.
When positioning is complete, route guidance is resumed with navigation announcements and route guidance displays.
COMAND is unable to determine the vehicle's position.
COMAND has to redetermine the position of the vehicle if the vehicle has been transported (e.g. by ferry, by motorail or after towing).
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the vehicle's location.
When positioning is complete, route guidance is resumed with navigation announcements and route guidance displays.
The Navigation function unavailable message appears.
COMAND has an integrated hard drive on which the digital map is stored.
To protect the hard drive from damage, COMAND switches it off at very high temperatures. The navigation system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again.
If an area of the hard disk has a malfunction, COMAND can no longer access the map data in this area, for example when calculating a route.
X To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to access the faulty area of the hard drive once more. The message will then reappear.
X Consult an authorized Mercedes-Benz Center.
Telephone 197
Problem
Possible causes/consequences and M Solutions
You see a message informing you that the DVD containing the digital map is incompatible with the system software.
The installation of the map software has failed.
The DVD containing the digital map cannot be used for the update. X To confirm the message: press W the COMAND controller.
X Eject the DVD.
X Have the system software updated at an authorized Mercedes-
Benz Center.
The DVD is dirty or scratched.
X Clean the DVD.
X Restart installation.
There is overheating due to excessive temperatures in the vehicle interior.
X Wait until the vehicle interior has cooled down.
X Restart installation.
COMAND's integral hard drive is faulty.
X Consult an authorized Mercedes-Benz Center.
Telephone
General notes
Introduction
COMAND, in conjunction with a Bluetooth®- capable mobile phone, enables you to make calls via the Bluetooth® interface.
Using the Bluetooth® interface and a suitable mobile phone, you can use the hands-free system, import contacts from the mobile phone and receive vCards.
More detailed information on suitable mobile phones and on connecting Bluetooth®- capable mobile phones to COMAND can be found on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) for the USA or on 1-800-387-0100 for Canada.
Safety notes
G WARNING A driver's attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the mobile phone while driving, please use the handsfree facility and only use the mobile phone when weather, road, and traffic conditions permit.
Some jurisdictions prohibit the driver from using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of 44 feet (approximately 14 m) every second.
198 Telephone
Call disconnection while the vehicle is
Function restrictions
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in
certain areas.
Ryou move from one transmitter/receiver
area (cell) into another and no channels are free.
You will not be able to use the telephone, will no longer be able to use the telephone, or you may have to wait before using it, in the following situations:
Rwhen the mobile phone is switched off
Rwhen the "Bluetooth®" function is switched
off in COMAND
Ryou use a SIM card which is not compatible
Rwhen the "Bluetooth®" function is switched
with the network available.
off on the mobile phone
Ryou are using a mobile phone with
Rif the mobile phone is not logged into a
"Twincard" and the mobile phone with the second SIM card is already logged into the network.
Operating options
You can operate the telephone by:
Rusing the COMAND controller:
turn cVd. slide XVY or ZVÆ. press W.
Rthe 6 or ~ button on the telephone
keypad on the center console
Rthe 6 or ~ button on the
multifunction steering wheel
Rusing the Voice Control System (see the separate Voice Control System operating instructions)
Unless otherwise indicated, the descriptions and illustrations in this section refer to COMAND and the telephone keypad. This also means that to carry out the functions described here, you must always be in the Telephone menu. The fastest way to access the Telephone menu is to press the S function button.
mobile phone network
i The telephone automatically tries to log on to a network. If no network is available, you will not be able to make a "911" emergency call. If you attempt to make an outgoing call, the NO SERVICE message will appear for a short while.
Rif you remove the SmartKey from the
ignition lock during an active conversation in hands-free mode, the conversation may be continued for up to 30 minutes. After that time, it will be interrupted.
You can prevent this interruption by switching to "private call" ("private mode") on the mobile phone before deactivating COMAND (see mobile phone operating instructions).
If you wish to switch off COMAND during an active conversation in hands-free mode, the following message will appear: You cannot shut off COMAND until you have finished your telephone call
911 emergency call
G WARNING The 911 emergency call system is a public service. Using it without due cause is a criminal offense.
The following requirements must be fulfilled for a 911 emergency call:
Rthe mobile phone must be switched on.
Ra network must be available.
Telephone 199
Ra valid and operational SIM card must be
inserted in the mobile phone.
Rthe mobile phone is connected to COMAND
via Bluetooth®.
If you cannot make an emergency call, you must arrange rescue measures yourself.
X Enter numbers using the number keypad
(Y page 204).
X Press the 6 button.
The telephone makes the connection.
X Wait for the emergency call center to
In preparation for telephoning via the Bluetooth® interface, you should check the following items on your mobile phone (see the mobile phone operating instructions):
X Hands-Free Profile
The mobile phone must support Hands- Free Profile 1.0 or above.
i Certain displays and functions (e.g. signal
strength display, conference connection) are available, depending on the supported version of the Hands-Free Profile.
respond and then describe the emergency.
X Bluetooth® visibility
i If no SIM card has been inserted in a GSM phone or if there is no service available for a CDMA phone, the NO SERVICE message appears in COMAND. In this case, an emergency call can only be transmitted via the mobile phone itself and not via COMAND.
Telephony via the Bluetooth® interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth® interface, a Bluetooth®-capable mobile phone is required.
i Not all mobile phones available on the
market are equally suitable. More detailed information on suitable mobile phones and on connecting Bluetooth®-capable mobile phones with COMAND can be found on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) (for the USA) or Customer Relations on 1-800-387-0100 (for Canada).
The battery of the mobile phone should always be kept sufficiently charged in order to prevent malfunctions.
On certain mobile phones, the device itself must be made "visible" for other devices, as well as activating the Bluetooth® function (see the mobile phone operating instructions).
X Bluetooth® device name
Every Bluetooth® device has its own Bluetooth® device name. This device name is freely definable, but can be identical for all devices from the same manufacturer. It is therefore recommended that you change this name so that you can easily recognize your mobile phone (see the mobile phone operating instructions).
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the mobile phone operating instructions).
X Activate Bluetooth® functions and, where
necessary, Bluetooth® visibility on the mobile phone (see the mobile phone operating instructions).
In COMAND
X Activate the Bluetooth® function in
COMAND (Y page 151).
Connecting a mobile phone
General information
Before using your mobile phone with COMAND for the first time, you will need to connect it.
200 Telephone
When you authorize a new mobile phone, it is connected automatically.
Connecting comprises:
Rsearching for a Bluetooth®-capable mobile
phone
Rsubsequently authorizing it
You can connect up to 15 mobile phones.
Searching for a mobile phone
X To call up the telephone menu: press the
S function button once or twice.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Bluetooth Telephones and press
W to confirm.
X Select Update and press W to confirm.
COMAND searches for Bluetooth® telephones within range and adds them to the Bluetooth® telephone list.
The duration of the search depends on the number of Bluetooth® telephones within range and their characteristics.
The Bluetooth® telephones list shows all mobile phones within range and all previously authorized mobile phones, whether or not they are in range.
i If the Bluetooth® telephones list is already full, you will be requested to de-authorize a mobile phone (Y page 202). If COMAND does not find your mobile phone, external authorization (Y page 201) may be necessary.
Authorizing (registering) a mobile phone
X In the Bluetooth® telephones list, select the not yet authorized mobile phone by turning cVd the COMAND controller.
X Select Options by sliding VY the
COMAND controller and press W to confirm.
X Select Authorize and press W to confirm.
or X Press W to confirm the selected mobile
phone. The input menu for the passcode appears.
Example of display: Bluetooth® telephones list : Currently connected # and authorized
mobile phone Ñ
; Mobile phone not within range but previously authorized (Ñ symbol appears in gray)
= Newly detected mobile phone in range,
not yet authorized Ï
The passcode is any one to sixteen-digit number combination which you can choose yourself. You must enter the same number combination in COMAND and in the Bluetooth®-capable mobile phone (see the operating instructions of the mobile phone).
i Some mobile phones require the input of
a four-digit passcode or longer number combinations.
Telephone 201
If you want to reauthorize a mobile phone following de-authorization, you can select a different passcode.
X To enter a passcode in COMAND: press
the number keys in sequence. ¬ is available for selection after the first number has been entered.
or
X Select the digits one by one by turning
cVd the COMAND controller and press W to confirm.
X To confirm an entry in COMAND: select
¬ using the COMAND controller and press W to confirm.
or
X Select SEND on the telephone keypad.
X Now enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if the Bluetooth® connection is successful, you will be requested to enter the passcode (see mobile phone operating instructions).
X Enter the same passcode on the mobile
phone that you entered in COMAND.
i After entering the passcode, you may also need to enter a confirmation in your mobile phone to connect calls. Please check your mobile phone display. If the Error during authorization process message appears on the COMAND display, you may have exceeded the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND (authorized). You can now make phone calls using the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile phone, this may be due to particular security settings on your mobile phone. In this case, you can test if your mobile phone can find COMAND. The Bluetooth® device name of COMAND is MB Bluetooth.
Observe the following: some mobile phones require that you reconnect to COMAND after you have entered the passcode (see the mobile phone operating instructions). The mobile phone cannot otherwise be authorized. X Press the S function button on the
COMAND controller once or twice.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Bluetooth Telephones and press
W to confirm.
X Select Update. X Select Options by sliding VY and press
W to confirm.
X Select External Authorization and
press W to confirm.
X Start the Bluetooth® search on the mobile
phone (see the mobile phone operating instructions).
X Select COMAND (MB Bluetooth) on the
mobile phone.
i The order in which the passkey is entered
depends on the mobile phone.
X Enter the passkey on the mobile phone
when prompted.
X Confirm the Do you want to authorize
XX? question in COMAND with Yes.
X Enter the passkey in COMAND.
Connecting another mobile phone
If you have authorized more than one mobile phone, you can switch between the individual phones.
i You can only switch to another authorized phone if you are not currently making a call.
X Select the mobile phone in the Bluetooth®
telephones list by turning cVd the
X To call up the telephone menu: press the
S function button once or twice.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Bluetooth Telephones and press
W to confirm.
X Select the desired mobile phone in the
Bluetooth® telephones list.
X Select Options by sliding VY and press
W to confirm.
X Select De-authorize and press W to
confirm. A prompt appears asking whether you really wish to de-authorize this device.
X Select Yes or No.
If you select Yes, the device will be deleted from the Bluetooth® telephones list. If you select No, the process will be aborted.
i Before re-authorizing the mobile phone, you should also delete the device name MB Bluetooth from your mobile phone's Bluetooth® list.
Basic telephone menu (Bluetooth® interface)
X To call up the telephone menu: press the
S function button once or twice.
If the mobile phone is ready for use, the following display appears:
202 Telephone
COMAND controller and press W to confirm. The selected mobile phone is searched for and connected if it is within Bluetooth® range and if Bluetooth® is activated.
Only one mobile phone can be connected at any one time. The currently connected mobile phone is indicated by the # dot in the Bluetooth® telephones list (Y page 199).
Displaying details
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Bluetooth Telephones and press
W to confirm.
X Select the desired mobile phone in the
Bluetooth® telephones list.
X Select Options by sliding VY and press
W to confirm.
X Select Details and press W to confirm. The following information concerning the selected mobile phone is shown:
RBluetooth® name
RBluetooth® address
Requipment class, e.g. telephone,
computer
Ravailability
Rauthorization status
X To close the detailed view: turn cVd or
slide XVY the COMAND controller.
De-registering (de-authorizing) a mobile
phone
Mercedes-Benz USA, LLC recommends de- authorizating in both COMAND and the mobile phone. Subsequent authorization may otherwise fail.
Telephone 203
the USA) or Customer Relations on 1-800-387-0100 (for Canada).
i Incorrect settings may have a significant
impact on the quality of calls.
X Press the S function button.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Bluetooth Telephones and press
W to confirm.
X Select an authorized mobile phone from
the list by turning cVd.
X Select Options by sliding VY and press
W to confirm.
X Select Reception Volume or
Transmission Volume and press W to confirm.
X To set the volume on scale: select by
sliding ZVÆ the COMAND controller and press W to confirm.
Telephone operation
Incoming call
Rejecting or accepting a call
When there is an incoming call, you see a corresponding window in the display.
Example display: telephone basic menu (Bluetooth® interface) : Network provider icon
; Signal strength of mobile phone network
È
= Receiver icon ¡ or ¢ ? To display the COMAND phone book
A To display call lists
B Character bar with characters for phone
number entry
C Bluetooth® name of the currently
connected mobile phone
i Displays : and ; are shown, depending
on the mobile phone connected. Bars ; display the current signal strength of the mobile phone network. If all bars are filled, you have optimum reception. If all bars are empty, there is very poor reception or none at all. Receiver icon = shows whether a call is active/being connected ¡ or not ¢.
Reception and transmission volume
Once the mobile phone has been authorized, you can optimize the transmission and reception volume settings. Find information on the optimal setting for your mobile phone on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) (for
204 Telephone
X To reject: select Reject by turning cVd
the COMAND controller and press W to confirm.
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel.
X To accept: confirm Accept by pressing
W.
or X Press the 6 button on the telephone
keypad.
or X Press the 6 or ? button on the
multifunction steering wheel.
Once you have accepted the call, you can use hands-free mode. The call volume can be adjusted (Y page 138). For more information, see the "Functions available during a call" section (Y page 205).
The display shows the phone number or the name and phone number (if the entry is stored in the address book) or shows the Unknown (phone number withheld) message.
i You can also accept a call as described
above when COMAND is showing the display of a different main application. The display switches to the telephone display after a call is accepted using the COMAND controller or the telephone keypad. After the call is finished, you see the display of the previous main application again.
Making a call
Entering a telephone number using the
telephone keypad
X Call up the telephone basic menu
(Y page 202).
X Enter all the digits of the phone number
using the telephone keypad.
X To make a call: press the 6 button on
the telephone keypad or on the multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
X Call up the telephone basic menu
(Y page 202).
X Select the digits one by one by turning
cVd and sliding ZVÆ the COMAND controller and press W to confirm.
X To make a call: select SEND from the telephone basic menu and press W to confirm.
or X Press the 6 button on the telephone keypad or on the multifunction steering wheel.
Redialing
X Call up the telephone basic menu
(Y page 202).
X Press the 6 button on the telephone
keypad.
or X Select SEND from the telephone basic menu
and press W to confirm. In both cases, the calls dialed list appears. The most recently dialed number is at the top.
X To select a call: select an entry by turning
cVd the COMAND controller and press W to confirm.
i The redialing function is also available
A To send DTMF tones (not possible with all
using the on-board computer (Y page 385).
mobile phones)
B To end a call
Telephone 205
Calling voicemail
This function is only available if it is supported by the mobile phone network provider.
You can only call voicemail if the voicemail number is stored as preset 1 on the SIM card. X Press and hold the 4 button on the
telephone keypad.
or
X Use the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list
or in the COMAND phone book
X Open a call list and select an entry
(Y page 213).
or
X Call up the COMAND phone book and
select an entry (Y page 209).
Functions available during a call
Overview
Telephone operation with a single call : Person you are calling
; Icon for active telephone connection = NEW to call other parties8
? To switch hands-free microphone on/offSwitching the hands-free microphone on/
off
This function is also available during an active phone call.
X To call up the telephone basic menu
(Y page 202).
X To switch off: select Mike OFF and press
W to confirm.
or X Press the8 button on the multifunction
steering wheel. If the microphone is switched off, the display shows the Q symbol and the The microphone is turned OFF message appears for a short period.
X To switch on: select Mike ON and press
W to confirm.
or X Press the8 button on the multifunction
steering wheel. The Q symbol disappears. You will briefly see the The microphone is ON message.
Ending an active call X Select ~ in the telephone basic menu
and press W to confirm.
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel.
Call waiting, toggling and conference
connections with several people
These functions are only available if they are supported by the mobile phone network provider. Furthermore, they are only available if the mobile phone supports HFP 1.5 or higher.
8 This function is only available if the telephone supports HFP1.5 and above.
206 Telephone
You can be called by more than one person (call waiting) while you are making a telephone call. In the same way, you can call another party while already on the phone with someone.
You can either toggle between these two conversations or interconnect them to create a conference call.
You can simultaneously switch back and forth between two parties or conduct a conference call with up to five others.
Call Waiting9
If you are on the telephone and you receive another call, the call waiting display will appear. You also hear a tone. X To reject: select Reject and press W to
confirm.
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel.
X To accept: select Accept and press W to
confirm.
or X Press the 6 button on the telephone keypad or on the multifunction steering wheel. This will put the active call on hold. You now have two calls. The accepted call is active and the first call is on hold.
i If your mobile phone does not support
HFP 1.5 or above, then the call which was active is canceled as soon as the second call is accepted.
Calling additional parties
You can call a second person while on the phone with someone else. This action puts the previous call on hold.
X Select NEW from the telephone basic menu
and press W to confirm.
or
X Select SEND on the telephone keypad.
X Enter the phone number manually
(Y page 204) or via the phone book (Y page 212) or from the call lists (Y page 213).
Switching between two parties (toggling)
If you have added another party to your previously active call, the telephone menu then looks like this:
: Active party
; Party on hold
X To switch to the other party: select ;
by turning cVd the COMAND controller and press W to confirm.
or
X Select SEND on the telephone keypad.
or X Press the6 button on the multifunction
steering wheel.
Interconnecting to create a conference
You can interconnect calls which are active and those which are on hold. This permits several parties to hear one another and speak with one another.
9 This function is only available if Call Waiting has been activated on the mobile phone.
Telephone 207
: Active party
; Party on hold
= To interconnect parties by creating a
conference connection
X To interconnect parties by creating a
conference connection: select Conference= by turning cVd the COMAND controller and press W to confirm.
: To transmit individual characters using
the character bar
; To transmit a phone book entry as a
character string
X To transmit individual characters: once a connection has been established to the answer phone, select the desired characters in the character bar and press W to confirm.
Sending DTMF tones
This function is not supported by all mobile phones.
Answering machines or other devices can be controlled by DTMF tones, e.g. for remote query functions.
If you would like to listen to the messages on your answering machine, for example, select the corresponding number.
X Select DTMF from the telephone basic menu
during a conversation.
or
X To send a phone book entry as a DTMF sequence: select Name by turning cVd the COMAND controller and press W to confirm.
X Select the desired phone book entry and
press W to confirm. The entry is sent as a DTMF character string.
X To switch back to the call display: select
B.
i You can also send DTMF tones by
pressing the corresponding button on the telephone keypad or using the Voice Control System (see the separate operating instructions).
Using the phone book and address
book
The COMAND phone book is an extract of those entries from the address book which contain at least one telephone number.
208 Telephone
The address book organizes and stores entries that are entered from different sources (mobile phone, SD memory card, Bluetooth® import, COMAND phone book, navigation). You can use these entries to make telephone calls and for navigation. You can create a maximum of 3000 address book entries.
Importing contacts automatically
COMAND automatically imports contacts from a mobile phone to the phone book.
In this case, the mobile phone must be active via the Bluetooth® interface.
Depending on the mobile phone, this process may take some time. Depending on the mobile phone used, only the phone book entries in the mobile phone or these entries and the phone book entries from the SIM card are imported.
Automatically imported contacts in COMAND can be identified by the Ã/0 symbol.
These are available to you in COMAND only when the mobile phone is active via the Bluetooth® interface.
Importing contacts manually
i All the manually imported contacts remain in COMAND even if you use COMAND with a different mobile phone. The entries can be viewed without a mobile phone. Contacts created in COMAND can also be viewed without a mobile phone. For this reason, delete the phone book before
selling or transferring ownership of your vehicle.
Existing contact data can be imported from the memory card manually.
X To import data: load the memory card. X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Download Contacts and press W
to confirm.
X Select From Memory Card and press W to
confirm.
X Select Add or Overwrite and press W to
confirm. If the data has been imported, the Import successful message is displayed.
If the COMAND phone book memory is full, this message appears in the display: Memory full. Contacts could not be imported completely.
i After the data has been imported,
COMAND has to process it. The entries are only visible in the address/phone book when this is completed.
Receiving vCards via Bluetooth®
You can receive vCards from devices that support the sending of vCards via Bluetooth®. Such devices include PCs.
This requires the device to be authorized in COMAND. PCs have to be authorized via the Bluetooth® device list (Y page 151).
Received vCards are imported into the address book.
Please bear the following in mind:
Telephone 209
RBluetooth® must be activated in COMAND and on the Bluetooth® device (N operating instructions of the device).
X To cancel reception: press W.
or X Press the % back button on the center
Rthe Bluetooth® device must be able to send
console.
vCards via Bluetooth® (N operating instructions of the device).
Rthe Bluetooth® device in the vehicle must
be switched on.
i If you switch to another main function,
e.g. navigation, while receiving vCards, the reception of vCards will be terminated.
X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Download Contacts and press W
to confirm.
X Select Via Bluetooth and press W to
confirm. This interrupts the Bluetooth® connection between COMAND and your active mobile phone. In turn, COMAND is ready to receive vCards from another Bluetooth® device.
X Start data transfer on the external
Bluetooth device (N operating instructions of the device).
The data on the vCards is automatically transferred to the address book. The number of vCards received is displayed.
Calling up contacts/details
You can call up contacts with the list or by using the character bar.
Phone book/address book basic display : List
Ç Entry with navigable data \ Entry with voice tag; see the separate operating instructions for the Voice Control System Æ Address book entry à Mobile phone entry 0 SIM card entry ® Entry imported via Bluetooth® ¯ Entry imported via memory card G Entry with multiple phone numbers
; Two-line character bar
B To change the language of the characters p To select the character set F To delete your selection
¬ To confirm your selection % Back
Calling up contacts from a list X Phone book: select Name in the telephone
basic menu by sliding VÆ and turning
210 Telephone
cVd the COMAND controller and press W to confirm.
i You can also use the telephone number
keypad to enter characters.
Creating new contacts/changing
contacts
i In certain countries, this function stops
being available from a vehicle speed of more than approximately 3 mph (5 km/h). As soon as the speed falls below approximately 2 mph (3 km/h), the function becomes available again.
i You can enter address data directly into the address book. If you store contacts in the phone book, these are also saved in the address book.
i Automatically imported contacts cannot
be edited. They have to be saved first before being copied to the COMAND address book.
X Call up the contact (Y page 209)10. X Select Options by sliding VY and turning
cVd the COMAND controller and press W to confirm.
X Select New Entry or Change and press
W to confirm. The input menu with data fields appears.
X Address book: select Data/Connections
in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Address Book and press W to
confirm.
X To switch from the character bar to the list: slide ZV the COMAND controller until the character bar is hidden.
or
X Select ¬. X To call a contact: select by sliding ZVÆ
or turning cVd the COMAND controller and press W to confirm.
i The phone book is also available via the
on-board computer (Y page 384).
Calling up contacts using the character
bar X Phone book: select Name in the telephone
basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Address book: select Data/Connections
in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Address Book and press W to
confirm.
X To select a character: select by sliding
ZVÆ or XVY the COMAND controller and press W to confirm. Repeat this procedure until COMAND automatically switches over to the list. You determine the first letter of the entry you are looking for with the first character you enter. If there are similar entries, the next character which is different will be displayed and offered for selection.
10 Only available with the "Change contact" function.
Telephone 211
X To cancel data entry: select the %
symbol in character bar = and press W to confirm. If one of the data fields contains data, a prompt will appear asking whether you wish to store the entry.
X To save data entry: select the ¬
symbol in character bar = and press W to confirm. The entry is created in the phone book and in the address book.
Deleting contacts
: Entry mark (cursor)
; Data field
= Two-line character bar
B To select the language
p To select the character set */E To select uppercase and lowercase letters % Back F To delete your selection
¬ To confirm your selection
? Preset phone category
X Enter the respective data in the data fields.
X To enter data in the data field: select the
X To delete a group of contacts: select
respective characters from character bar =.
X To move the cursor in the data field:
select the respective characters from character bar =.
Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Delete Contacts and press W to
X To change data fields: slide ZV the
confirm.
COMAND controller until the character bar is hidden.
You can select and delete the following types of contact here:
X Slide ZVÆ the COMAND controller and
press W to confirm.
or
X Press Æ in the character bar.
RInternal Contacts RImported from memory card RImported via Bluetooth RDelete All X Confirm the selection by pressing W.
A prompt appears asking whether the data should be deleted.
X Select Yes and press W to confirm.
212 Telephone
X To delete an individual contact: select
the entry (Y page 209).
X Select Options by sliding VY the
COMAND controller and press W to confirm.
Using the address book X Select Data/Connections in the
telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm.
X Select Delete and press W to confirm.
X Select Address Book and press W to
A prompt appears asking whether the data should be deleted.
confirm.
X Call contact (Y page 209) and press W to
X Select Yes and press W to confirm.
confirm.
i Automatically imported contacts cannot
be deleted (Y page 208).
X Select the telephone number by turning cVd the COMAND controller and press W to confirm.
Calling a number stored in an entry
Using the phone book X Select Name in the telephone basic menu
by sliding VY and turning cVd the COMAND controller and press W to confirm.
X Call up the contact (Y page 209).
X Contact with multiple telephone
numbers (with the G symbol): press W.
or
X Press SEND on the telephone keypad.
A list of all telephone numbers is opened.
X Select the desired number by turning
cVd the COMAND controller.
X Press W.
or
Starting route guidance to an entry
i This function is available as soon as you have stored a destination in the destination memory (Y page 183). COMAND also stores the destination in the address book with the complete navigable address data. In this case, navigation can be started without any further data input.
If the contact entry contains a postal address, e.g. as a result of importing a vCard, the system can also navigate to this address. If the data is incomplete or unclear, COMAND asks the user to enter the relevant address data. After the entry has been completed and navigation has been started, COMAND replaces the existing address with the navigable address if necessary.
X Press SEND on the telephone keypad.
X Search for an address book entry using the
The number is dialed.
¤ symbol.
X Contact with one telephone number
(without the G symbol): press W.
or
X Confirm the entry by pressing W.
Telephone numbers and addresses are displayed.
X Press SEND on the telephone keypad.
X Select the address data field.
The number is dialed.
i You can also use the phone book in the
on-board computer to make a call (Y page 384).
X Press the COMAND controller.
or X Select Options by sliding VY the
COMAND controller and press W to confirm.
X Select Navigate and press W to confirm. X Select Start and press W to confirm.
X Select Voice Name and press W to
confirm.
Telephone 213
Voice tags
i Voice tags are entered via the Voice
Control System; see the separate operating instructions for the Voice Control System.
Adding or changing a voice tag i You can add one voice tag per address
book entry.
X Search for an address book entry with or
without a voice tag (¦ symbol).
X Select Options by sliding VY and turning
cVd the COMAND controller and press W to confirm.
X Select Voice Name and press W to
confirm.
X Select Add or Change and press W to
confirm. Subsequent operation is voice-controlled. The Voice Control System guides you through the menus.
Deleting a voice tag
X Search for an address book entry with a
voice tag.
X Select Options by sliding VY and turning
cVd the COMAND controller and press W to confirm.
X Select Voice Name and press W to
confirm.
X Select Delete and press W to confirm.
A deletion prompt appears.
Listening to a voice tag
X Search for an address book entry with a
voice tag.
X Select Options by sliding VY and turning
cVd the COMAND controller and press W to confirm.
X Select Listen and press W to confirm.
You will hear the voice tag.
Using call lists
Introduction
COMAND displays lists of calls received (including missed calls) and made during phone operation.
The respective menu item can only be selected if:
Rcalls have already been made or received
in COMAND.
Rthe call lists have been imported from the
telephone.
Opening the call list and selecting an
entry
X To call up the telephone menu: press the
S function button.
X Select Call Lists in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. A menu appears.
X Select Calls Received or Calls
Dialed and press W to confirm. The corresponding list appears.
i The list of calls made can also be opened by pressing the SEND button in the menu or on the telephone keyboard. This is possible as long as no phone numbers have been entered in the basic menu. The list of calls made can also be opened in the on- board computer.
214 Telephone
X Select a category for the number, e.g.
Home, and press W to confirm.
X Select a category for the phone, e.g.
Cellular Phone Number, and press W to confirm.
Number category
Display (phone
book and address
book)
Unclassified
No symbol
Example display: list of calls made : To close the list
; Telephone number/name if known
= To call up options (e.g. save)
X Select an entry by sliding VÆ the COMAND
controller.
X To dial a phone number: press the 6
Home
Work
Telephone
category
Display (phone
book and address
book)
Unclassified
No symbol
Cellular Phone Number
Pager
Car
Landline
Preferred
¢
¨
¬
i If you have not entered the phone number
in a number and telephone category, the ; symbol will appear in the display.
X Select Next (save) and press W to
confirm. An input menu with data fields is shown. The data field for the telephone number is filled in automatically.
button.
or X Press W to confirm.
Unanswered incoming calls have the á
