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258 Driving instructions


X Make sure the automatic transmission is in


park position P (Y page 116).


X Engage the parking brake for the vehicle


(Y page 114).


X Start the engine (Y page 110). X Vehicles with AIRMATIC:


Set the vehicle level to highway (Y page 154) and set the ADS to AUTO or COMF (Y page 153).


X Turn off the engine (Y page 114). X Close all doors and the tailgate. X Attach the trailer. X Plug in all electrical connectors. i Vehicles with AIRMATIC:


When you are towing a trailer, the vehicle level always remains in the highway setting. The following applies additionally when towing a trailer: RThe vehicle is lowered to the highway


level when it reaches a speed of 5 mph (8 km/h) if not set to highway level. RThe highspeed level is not available. The restrictions that apply to towing also apply when using accessories that are connected to the trailer power socket, such as a bicycle rack.


Towing a trailer There are many different laws, including speed limit restrictions, having to do with trailer towing. Make sure your rig will be legal, not only for where you reside, but also for where you will be driving. A good source for this information can be the police or local authorities. Note the following, when driving with a trailer: RIn order to gain skill and an understanding


of the vehicle’s behavior, you should


practice turning, stopping and backing up in an area which is free of traffic. RBefore you start driving check the


trailer hitch


- break-away switch - safety chains - electrical connections


lighting tires


RAdjust the mirrors (Y page 94) to permit unobstructed view beyond rear of trailer. RIf the trailer has electric brakes, start your vehicle and trailer moving slowly, and then apply only the trailer brake controller by hand to make sure the brakes are working properly.


RAlways secure items in the trailer to


prevent load shifts while driving.


RWhen towing a trailer, check occasionally to make sure the load is secure, and that trailer lighting and brakes (if so equipped) are functioning properly.


RTake into consideration that when towing a


trailer, the handling characteristics are different and less stable from those when operating the vehicle without a trailer. It is important to avoid sudden maneuvers.


RThe vehicle and trailer combination is


heavier, and therefore limited in acceleration and climbing ability, and has a larger braking distance. It is more prone to reacting to cross wind gusts, and requires more sensitive steering input.


RIf possible, do not brake abruptly, but


rather engage the brake slightly at first to permit the trailer to activate its brake. Then increase the braking force.


! If the trailer should begin to sway, reduce


the vehicle’s speed immediately.


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Do not attempt to straighten out the tow vehicle and trailer by increasing the speed. RIf the transmission shifts between gears on


inclines repeatedly, shift to a lower gear range manually (Y page 119). Select 4, 3, 2 or 1. A lower gear and reduction of speed reduces the chance of engine overloading and/or overheating.


RWhen going down an incline, shift into a lower gear and use the engine’s braking effect. Avoid riding the brakes, thus overheating the vehicle and trailer brakes (if so equipped).


RIf the engine coolant rises to an extremely high temperature when the air conditioning is on, turn off the air conditioning system. Engine coolant heat can be additionally vented by opening the windows, switching the climate control fan speed to high and setting the temperature control to the maximum.


RDuring a passing maneuver extreme care must be exercised since your vehicle with a trailer will require additional passing distance ahead than when driving without a trailer. Because your vehicle and trailer is longer than your vehicle alone, you will also need to go much farther ahead of the passed vehicle before you can return to your lane.


Decoupling a trailer G Warning! Vehicles with AIRMATIC: While you are coupling or decoupling a trailer, make sure nobody locks or unlocks the vehicle and/or opens or closes doors or the tailgate. The vehicle’s level could change and you could endanger yourself and/or others as a result.


Driving instructions


259


Make sure that you do not operate the ADS switch or the vehicle level control system when coupling/decoupling the trailer.


X Make sure the automatic transmission is in


park position P (Y page 116).


X Engage the parking brake for the vehicle


(Y page 114).


X Start the engine (Y page 110). X Close all doors and the tailgate. X Engage the parking brake for the trailer. G Warning! Vehicles with AIRMATIC: As soon as you disconnect the electrical connection between the trailer and the vehicle, the vehicle will lower. To help avoid personal injury, make sure no one is near the wheel housing or underneath the vehicle before the electrical connection is disconnected. When you decouple the trailer, the vehicle is temporarily raised because the springs are relieved of load. Be especially careful during this process, as you could otherwise injure yourself and/or others. Make sure that any persons remaining in the vehicle do not press the switches for vehicle level control or the ADS.


X Disconnect all electrical plug connectors. X Decouple the trailer. X Make sure that the trailer coupling is free


of load.


X Turn off the engine (Y page 114).


Driving abroad If you plan to drive the vehicle outside the U.S. or Canada, you should request dealer network information for your destination from any authorized Mercedes-Benz Center.


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according to Mercedes-Benz servicing requirements. For details refer to the Maintenance Booklet. G Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. Do not run the engine in confined areas (such as a garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these conditions, drive only with at least one window fully open at all times.


Maintenance Notes The Maintenance System in your vehicle tracks the distance driven and the time elapsed since the last maintenance service. It calculates other maintenance service work required, and calls for the next maintenance service accordingly. We strongly recommend that you have your vehicle serviced at an authorized Mercedes- Benz Center. Have it serviced in accordance with the Maintenance Booklet at the times called for by the maintenance service indicator. i Failure to have the vehicle maintained in accordance with the Maintenance Booklet and maintenance service indicator at the designated times/mileage will result in vehicle damage not covered by the Mercedes-Benz Limited Warranty.


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260 Maintenance


Control and operation of radio transmitter Safety notes G Warning! Please do not forget that your primary responsibility is to drive the vehicle. A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the telephone15 while driving, please use the hands-free device and only use the telephone when road, weather and traffic conditions permit. Some jurisdictions prohibit the driver from using a mobile telephone while driving a vehicle. Only operate the COMAND15 (Cockpit Management and Data System) if road, weather and traffic conditions permit. Otherwise, you may not be able to observe traffic conditions and could endanger yourself and others. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of 44 feet (approximately 14 m) every second.


Emission control Certain systems of the engine serve to keep the toxic components of the exhaust gases within permissible limits required by law. These systems will function properly only when maintained strictly according to factory specifications. Any adjustments on the engine should, therefore, be carried out only by qualified Mercedes-Benz Center authorized technicians. Engine adjustments should not be altered in any way. Moreover, the specified service procedures must be carried out regularly


15 Observe all legal requirements.


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Maintenance service indicator message The maintenance service indicator message will notify you when the next maintenance service is required. Starting approximately 1 month before the next maintenance service is required, one of the following messages will appear in the multifunction display. The messages will appear while you are driving or when you switch on the ignition (example service A): Service A In XXXXX Miles (km) Service A In XXX Days Service A In X Day Service A Due Now


Maintenance 261


Clearing the maintenance service indicator message The maintenance service indicator message is cleared automatically Rafter approximately 10 seconds when you


switch on the ignition


Rafter approximately 10 seconds when


reaching the service threshold while driving Rafter approximately 30 seconds, once the suggested maintenance service term has passed


The maintenance services will be indicated by showing a service type A through type H in the multifunction display. Types A through H are classified based on estimated time needed to perform the maintenance service, ranging from Service A (approximately 1 hour) Service H (approximately 8 hours)


to


Refer to Maintenance Booklet for a listing of maintenance services and intervals they need to be performed at.


X Clearing the maintenance service


indicator message manually: Press reset button : on the instrument cluster. The standard display appears in the multifunction display.


Maintenance service term exceeded If you have exceeded the suggested maintenance service term, you will see the following message in the multifunction display: Service A Exceeded By XXXXX Miles (Km) Service A Exceeded By XXX Days Service A Exceeded By X Day In addition, a signal sounds when the message appears. Any authorized Mercedes-Benz Center will reset the maintenance service indicator following a completed maintenance service.


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262 Vehicle care


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Calling up the maintenance service indicator display i The menu overview can be found on


(Y page 126).


You can call up the maintenance service indicator display at any time to check when the next maintenance service is required. X Switch on the ignition. X Press button V or U on the


multifunction steering wheel repeatedly until the standard display (Y page 126) appears in the multifunction display.


X Press button * or & on the


multifunction steering wheel until the maintenance service indicator display with the service symbol ¯ and the maintenance service deadline appears in the multifunction display.


i If the battery was disconnected, the days of disconnection will not be included in the count shown by the maintenance service indicator. To arrive at the true maintenance service deadline, you will need to subtract these days from the days shown in the maintenance service indicator message or maintenance service indicator display. Do not confuse the maintenance service indicator with the engine oil level indicator 4.


Resetting the maintenance service indicator In the event that the maintenance service on your vehicle is not carried out at an authorized Mercedes-Benz Center, you can have the maintenance service indicator reset. The automotive maintenance facility carrying out the maintenance service will find the information for resetting the maintenance service indicator in the maintenance-relevant literature for your vehicle.


Such literature is available at any authorized Mercedes-Benz Center or directly from Mercedes-Benz. ! If the maintenance service indicator was


reset inadvertently, have an authorized Mercedes-Benz Center correct it. Only reset the maintenance service indicator if the proper maintenance service has been performed. Resetting the system without performing the proper maintenance service as called for by the maintenance service indicator will result in engine damage and/or other vehicle damage not covered by the Mercedes-Benz Limited Warranty.


Vehicle care Cleaning and care of the vehicle Notes Regular and proper care will help to maintain the value of your vehicle. G Warning! Many cleaning products can be hazardous. Some are poisonous, others are flammable. Always follow the instructions on the particular container. Always open your vehicle’s doors or windows when cleaning the inside. Never use fluids or solvents that are not designed for cleaning your vehicle. Always lock away cleaning products and keep them out of reach of children.


! When cleaning the vehicle, do not use


scouring agents. Never apply strong force and only use a soft, wet cloth or sponge. Otherwise you may scratch or damage the surface to be cleaned.


While in operation, even while parked, your vehicle is subjected to varying external influences which, if gone unchecked, can


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Vehicle care 263


attack the paintwork as well as the vehicle underbody and cause lasting damage. Such damage is caused not only by extreme and varying climatic conditions, but also by: RAir pollution RRoad salt RTar RGravel and stone chipping To avoid paint damage, you should immediately remove: RGrease and oil RFuel RCoolant RBrake fluid RBird droppings RInsects RTree resins etc. Frequent washing reduces and/or eliminates the aggressiveness and potency of the above adverse influences. More frequent washings are necessary to deal with unfavorable conditions: Rnear the ocean Rin industrial areas (smoke, exhaust


emissions)


Rduring winter operation You should check your vehicle from time to time for stone chipping or other damage. Any damage should be repaired as soon as possible to prevent corrosion. In doing so, do not neglect the underbody of the vehicle. A prerequisite for a thorough check is a washing of the underbody followed by a thorough inspection. Damaged areas need to be re-undercoated. Your vehicle has been treated at the factory with a wax-base rustproofing in the body cavities which will last for the lifetime of the vehicle. Post-production treatment is neither necessary nor recommended by Mercedes- Benz because of the possibility of


incompatibility between materials used in the production process and others applied later. We have selected vehicle-care products and compiled recommendations which are specially matched to our vehicles and which always reflect the latest technology. You can obtain Mercedes-Benz approved vehicle-care products at an authorized Mercedes-Benz Center. Scratches, corrosive deposits, corrosion or damage due to negligent or incorrect care cannot always be removed or repaired with the vehicle-care products recommended here. In such cases it is best to seek aid at an authorized Mercedes-Benz Center. The following topics deal with the cleaning and care of your vehicle and give important “how-to” information as well as references to Mercedes-Benz approved vehicle-care products.


Power washer ! Follow the instructions provided by the


power washer manufacturer on maintaining a distance between the vehicle and the nozzle of the power washer. Never use a round nozzle to power-wash tires. The intense jet of water can result in damage to the tire. Always replace a damaged tire. Always keep the jet of water moving across the surface. Do not aim directly at electrical parts, electrical connectors, seals, or other rubber parts.


i Vehicles with KEYLESS-GO:


If a door handle is hit by a strong jet of water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.


Tar stains Quickly remove tar stains before they dry and become more difficult to remove. A tar remover is recommended.


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Paintwork, painted body components ! Affixing stickers, magnets, adhesive tape


or similar materials to painted body components may damage the paintwork. Mercedes-Benz approved Paint Care should be applied when water drops on the paint surface do not “bead up”. This should normally be done every 3 to 5 months, depending on the climate and washing detergent used. Mercedes-Benz approved Paint Cleaner should be applied if the paint surface shows signs of embedded dirt (i.e. loss of gloss). Do not apply any of these products or wax if your vehicle is parked in the sun or if the hood is still hot. X Use the appropriate MB-Touch-Up Stick for quick and provisional repairs of minor paint damage (i.e. chips from stones, vehicle doors, etc.).


Engine cleaning Prior to cleaning the engine compartment, make sure to protect electrical components and connectors from contact with water and cleaning agents. Corrosion protection, such as MB Anticorrosion Wax should be applied to the engine compartment after every engine cleaning. Before applying, all control linkage bushings and joints should be lubricated. The poly-V-belt and all pulleys should be protected from any wax.


Vehicle washing In the winter, thoroughly remove all traces of road salt as soon as possible. When washing the vehicle underbody, do not forget to clean the inner sides of the wheels. i Vehicles with KEYLESS-GO:


If a door handle is hit by a strong jet of water, and a SmartKey is within


approximately 3 ft (1 m) of the vehicle, it could be inadvertently locked or unlocked.


Hand-wash X Do not use hot water or wash your vehicle


in direct sunlight.


X Only use a soft, wet cloth or sponge to


clean the vehicle.


X Only use a mild vehicle wash detergent,


such as Mercedes-Benz approved Car Shampoo.


X Thoroughly spray the vehicle with a


diffused jet of water.


X Do not spray directly towards the


ventilation intake.


X Use plenty of water and rinse the sponge


and chamois frequently.


X Rinse with clean water and dry with a


chamois thoroughly. Do not allow cleaning agents to dry on the finish.


Automatic car wash You can have your vehicle washed in an automatic car wash from the start. Brushless car washes are preferable. X To protect the filter system, activate the air recirculation mode using button d on the climate control panel.


! Do not clean your vehicle in an automatic


touchless car wash which uses caustic spray. Caustic spray will damage the paint or ornamental moldings.


If the vehicle is very dirty, prewash it before running it through the automatic car wash. ! Make sure the combination switch is set to wiper setting $. Otherwise, the rain sensor could activate and cause the wipers to move unintentionally. This may lead to vehicle damage. Due to the width of the vehicle, fold in exterior rear view mirrors prior to running the vehicle through an automatic car wash to prevent damage to the mirrors.


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X When taking the vehicle through an automatic conveyor-type car wash: Make sure the automatic transmission remains in neutral position N. Observe instructions, see “Remaining in neutral position N” (Y page 117).


When leaving the automatic car wash, make sure the mirrors are folded out. After running the vehicle through an automatic car wash, wipe any wax off of the windshield and the wiper blade inserts. This will prevent smears and reduce wiping noise which can be caused by residual wax on the windshield.


Ornamental moldings X For regular cleaning and care of ornamental


moldings, use a damp cloth.


! Do not use chrome cleaner on ornamental moldings. Although ornamental moldings may have chrome appearance, they could be made of anodized aluminum that will be damaged when cleaned with chrome cleaner. Instead, use a damp cloth to clean those ornamental moldings. For very dirty ornamental moldings of which you are sure are chrome-plated, use a chrome cleaner. If in doubt whether an ornamental molding is chrome-plated, contact an authorized Mercedes-Benz Center.


Headlamps, brake lamps, tail lamps, side markers, turn signal lenses X Use a mild vehicle wash detergent, such as


Mercedes-Benz approved Car Shampoo, with plenty of water.


! Only use window cleaning solutions that


are suitable for plastic lamp lenses. Window cleaning solutions which are not suitable may damage the plastic lamp lenses of the headlamps. Therefore, do not use abrasives, solvents or cleaners that contain solvents.


Vehicle care 265


Cleaning the driving systems sensors


X Switch off the ignition. X Clean Distronic system sensor cover : by


hand.


To clean Distronic system sensor cover : and the bumper area near sensors ; observe the following: RUse a mild vehicle wash detergent, such as


Mercedes-Benz approved Car Shampoo, with plenty of water.


RUse a soft, non-scratching cloth. ! If you use a power washer to clean the


sensor covers, observe the following: RFollow the instructions provided by the


power washer manufacturer.


RMaintain a distance between the sensor


covers and the nozzle of the power washer.


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266 Vehicle care


Cleaning the rear view camera lens


X Only use clean water and a soft, non-


scratching cloth to clean rear view camera lens :.


Be careful not to apply wax to rear view camera lens : when waxing the vehicle. If necessary, remove the wax using the Mercedes-Benz approved Car Shampoo with plenty of water. ! Do not clean the camera and the area


around the camera Rwith a high-pressure cleaner Rwith a dry cloth and strong pressure Rwith aggressive cleaning agents You could otherwise damage the camera.


Cleaning the windows and the wiper blades ! Never open the hood when the wiper arms


are folded forward. G Warning! For safety reasons, switch off wipers and remove SmartKey from starter switch before cleaning the windshield and/or the wiper blades. Vehicles with KEYLESS-GO: Make sure the vehicle’s on-board electronics have status 0. Otherwise, the wiper motor could suddenly turn on and cause injury.


! Do not pull on the wiper blade inserts.


They could tear.


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X Fold the wiper arms forward until they snap


into place.


X Clean the windshield and the wiper blade


inserts with a clean cloth and mild detergent solution.


X Use a soft, clean cloth and a mild window cleaning solution on all outside and inside glass surfaces. An automotive glass cleaner is recommended.


! Fold the windshield wiper arms back onto the windshield before turning the SmartKey in the starter switch or pressing the KEYLESS-GO start/stop button. Hold on to the wiper when folding the wiper arm back. If released, the force of the impact from the tensioning spring could crack the windshield.


! To clean the window interior, do not use a dry cloth, abrasives, solvents or cleaners containing solvents. Do not touch the inside of the windows with hard objects such as an ice scraper or ring. Doing so may damage the windows.


Cleaning the panorama roof with power tilt/sliding panel The rear part of the tilt/sliding panel has a protective layer on the inside. X Use a soft, clean cloth and a mild window


cleaning solution. An automotive glass cleaner is recommended.


! Do not use a dry cloth, abrasives, solvents


or cleaners containing solvents. Do not touch the protective layer with hard objects such as an ice scraper or ring. Never apply strong force and only use a soft, non- scratching cloth when cleaning the rear part of the tilt/sliding panel. Otherwise you may scratch or damage the protective layer.


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Light alloy wheels If possible, clean wheels once a week. X Use Mercedes-Benz approved Wheel Care,


a soft bristle brush and a strong spray of water for cleaning the light alloy wheels. ! Only use acid-free cleaning materials.


Acid may cause corrosion or damage the clear coat.


! The vehicle should not be parked for an extended period of time immediately after it has been cleaned. This applies especially after the wheel rims have been cleaned with wheel rim cleaner. Wheel rim cleaners can lead to increased corrosion of the brake disks and brake pads. Non-approved wheel cleaners may also damage the wheel paint if the vehicle is not driven after cleaning. Therefore, the vehicle’s brake system should always be warmed-up before it is parked after cleaning. Drive your vehicle for several minutes to allow the brakes to dry. When applying Mercedes-Benz approved Tire Care and Mercedes-Benz approved Wheel Care products, take care not to spray them on the brake disks.


Plastic and rubber parts X Use a gentle dishwashing detergent or mild detergent for delicate fabrics as a washing solution.


X Wipe with a cloth moistened in a lukewarm


solution. The surface may temporarily change color. If this is the case, wait for it to dry. G Warning! Do not use cleaners or cockpit care sprays containing solvents to clean the cockpit or the steering wheel. Cleaners containing solvents will make the surface porous and vehicle occupants could suffer serious injuries from plastic parts coming loose in the event of air bag deployment.


Vehicle care 267


! Do not use oil, wax or scouring agents.


Otherwise you may scratch or damage the surface.


Hard plastic trim items X Use Mercedes-Benz approved Interior Care on a soft, lint-free cloth and apply with light pressure.


COMAND display ! You must switch off the COMAND display


and allow it to cool prior to cleaning.


! Do not use any liquids or cleaning agents.


These can damage or even destroy the COMAND display screen.


X Use a standard microfiber cloth and apply


with light pressure.


Steering wheel X Wipe with a damp cloth and dry thoroughly


or clean with Mercedes-Benz approved Leather Care.


Carpets X Use Mercedes-Benz approved Carpet and


Fabric Care for cleaning the carpets.


Headliner X Use a soft bristle brush or a dry-shampoo


cleaner in case of excessive dirt.


Seat belts X Only use clear, lukewarm water and soap. ! The seat belts must not be treated with chemical cleaning agents. Do not dry the seat belts at temperatures above 176‡ (80†) or in direct sunlight.


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As leather is a natural product, it could otherwise harden or become porous. RExercise particular care when cleaning


perforated leather as its underside should not become wet.


MB Tex upholstery X Use Mercedes-Benz approved Interior Care


onto a soft, lint-free cloth and apply with light pressure for cleaning the upholstery.


Wood trims X Only use water and a damp cloth to clean


wood trims in your vehicle.


! Do not use solvents like tar remover or wheel cleaner nor polishes or waxes as these may be abrasive.


Chrome-plated exhaust tip Regular cleaning and care of chrome-plated exhaust tips will help to maintain their shine and the classy appearance. X Use Mercedes-Benz approved Chrome


Polishing Paste each time the vehicle has been washed, especially during the winter.


! Do not use alkaline cleaners such as


wheel cleaners as they could cause corrosion.


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268 Vehicle care


G Warning! Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.


Upholstery Using aftermarket seat covers or wearing clothing that have the tendency to give off coloring (e.g. when wet, etc.) may cause the upholstery to become permanently discolored. By lining the seats with a proper intermediate cover, contact-discoloration will be prevented. G Warning! Only use seat or head restraint covers which have been tested and approved by Mercedes- Benz for your vehicle model. Using other seat or head restraint covers may interfere with or prevent Rdeployment of the front side impact air


bags


Rdeployment of the rear side impact air bags Ractivation of the NECK-PRO active front


head restraints


Contact an authorized Mercedes-Benz Center for availability. Leather upholstery Please note that leather upholstery is a natural product and is therefore subject to a natural aging process. Leather upholstery may also react to certain ambient influences such as high humidity or high temperature by showing wrinkles for example. X Wipe leather upholstery with a damp cloth and dry thoroughly or clean with Mercedes- Benz approved Leather Care.


! To avoid damage to leather upholstery:


RWipe with light pressure only. RDo not clean with abrasive cleaning


agents such as scouring milk or powder.


RDo not soak the leather upholstery.


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269


Vehicle equipment ............................ 270
Where will I find ...? .......................... 270
Vehicle status messages in the multifunction display ....................... 274
What to do if … .................................. 299
Unlocking/locking manually ........... 308
Resetting activated NECK-PRO active front head restraints ............. 310
Replacing SmartKey batteries ......... 310
Replacing bulbs ................................. 312
Replacing wiper blades .................... 317
Flat tire .............................................. 319
Bleeding the fuel system (diesel engine only) ....................................... 331
AdBlue® (diesel engine only) ........... 331
Battery ............................................... 333
Jump starting .................................... 336
Towing the vehicle ............................ 338
Fuses .................................................. 340


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270 Where will I find ...?


Vehicle equipment


i This Operator’s Manual describes all


features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual.


RFuse chart RJack16
RReversible ratchet for jack16
RTowing eye bolt RWheel wrench16
RSpare wheel bolts16
X Removing: Open the tailgate (Y page 75).


Where will I find ...? First aid kit i Check expiration dates and contents for


completeness at least once a year and replace missing/expired items.


The first aid kit is located in the space underneath the cargo compartment floor. To lift the cargo compartment floor, see “Vehicle tool kit” (Y page 270).


X Push in floor handle ; as indicated by


arrow.


X Lift cargo compartment floor : using floor


handle ;.


X Release securing hook = (located below


the floor handle) from holder.


Example illustration R 350 BlueTEC : First aid kit


Vehicle tool kit The vehicle tool kit is located in the space underneath the cargo compartment floor. The vehicle tool kit includes: RAlignment bolt 16
RCollapsible wheel chock 16
RElectric air pump16


16 Vehicles with spare wheel only.


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Where will I find ...?


271


X Engage securing hook = on upper cargo


compartment lip ?.


! With the cargo compartment cover blind


installed behind the third-row seats, disengage cargo compartment cover blind and flip it forward. Otherwise the strap of the securing hook could damage the cargo compartment cover blind.


! To prevent damage, always disengage the


securing hook from upper cargo compartment lip and lower the cargo compartment floor before closing the tailgate.


Vehicles without spare wheel i Vehicles without spare wheel are not


factory-equipped with the tools required for a wheel change such as a jack or a wheel wrench. Some tools required for a wheel change are specific to your vehicle. Contact an authorized Mercedes-Benz Center to obtain the tools approved for your vehicle. The illustration shows the vehicle retrofitted with the necessary tools for a wheel change.


: Wheel wrench ; Towing eye bolt = Alignment bolt ? Jack A Collapsible wheel chock B Fuse chart C Reversible ratchet for jack


Vehicles with spare wheel


: Wheel wrench ; Electric air pump = Mounting direction indicator ? Fuse chart A Alignment bolt B Collapsible wheel chock C Towing eye bolt D Spare wheel bolts E Storage well casing F Reversible ratchet for jack G Jack


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272 Where will I find ...?


Collapsible wheel chock The collapsible wheel chock serves to secure the vehicle, e.g. while changing a wheel. X Take the collapsible wheel chock from the


vehicle tool kit (Y page 270).


X Setting up: Tilt both plates upward :. X Fold the lower plate outward ;. X Guide the tabs of the lower plate all the way


into the openings of base plate =.


For information on where to place wheel chocks when changing a wheel, see “Lifting the vehicle” (Y page 324).


Jack G Warning! Only use the jack supplied with your vehicle to lift the vehicle briefly for wheel changes. If you use the jack for any other purpose, you or others could be injured, as the jack is designed only for the purpose of changing a wheel. When using the jack, observe the safety notes in the “Mounting the spare wheel” section and the notes on the jack.


X Take the jack from the vehicle tool kit


(Y page 270).


Storage position X Take the reversible ratchet from the vehicle


tool kit (Y page 270).


Operational position X Attach reversible ratchet ; to jack : in such a way that the word UP can be seen.


Before placing the jack and the reversible ratchet back into the vehicle tool kit: X Fully collapse the jack (storage position). X Remove the reversible ratchet.


Spare wheel G Observe Safety notes, see page 319. i The R 350 BlueTEC does not have a spare


wheel.


The spare wheel is located in the space underneath the cargo compartment floor.


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Where will I find ...?


273


X Removing: Open the tailgate (Y page 75). X Lift the cargo compartment floor and


secure it on the upper cargo compartment lip (Y page 270).


! To prevent damage, always disengage the


securing hook from upper cargo compartment lip and lower the cargo compartment floor before closing the tailgate.


X Remove the jack from the vehicle tool kit


(Y page 271).


X Remove retaining screw : by turning it


counterclockwise.


i If retaining screw : does not come


loose, turn storage well casing = slightly counterclockwise. Retaining screw : should then come loose easily. X Turn storage well casing = by


approximately 180°. The electric air pump (Y page 271) points towards the rear.


X Remove storage well casing =. X Remove spare wheel ;. For information on mounting the spare wheel, see “Flat tire” (Y page 319).


Storing the spare wheel after use There are two guide pins in the spare wheel well that serve to hold the spare wheel in place.


X Place the spare wheel into the spare wheel


well.


X Make sure the spare wheel is placed


precisely on guide pins :.


X Place storage well casing = (Y page 273)


into the spare wheel. The electric air pump (Y page 271) must point to the rear.


X Turn storage well casing = (Y page 273)


by approximately 180°. The electric air pump (Y page 271) points in direction of travel.


i The storage well casing should now be


positioned according to the mounting direction indicators (Y page 271).


X Secure the spare wheel by turning retaining


screw : (Y page 273) clockwise.


X Place the jack into the vehicle tool kit


(Y page 271).


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Vehicle status messages in the multifunction display Notes Warning and malfunction messages appear in the multifunction display located in the instrument cluster. Certain warning and malfunction messages are accompanied by an audible signal. Address these messages accordingly and follow the additional instructions given in this Operator’s Manual. Selecting the Vehicle status message memory menu in the control system (Y page 130) displays both cleared and uncleared messages. High-priority messages appear in the multifunction display in red color. Certain messages of high priority cannot be cleared from the multifunction display using the reset button (Y page 122) or button &, *, U or V on the multifunction steering wheel. Other messages of high priority and messages of less immediate priority can be cleared from the multifunction display using the reset button or button &, *, U or V on the multifunction steering wheel. They are then stored in the Vehicle status message memory menu (Y page 130). Remember that clearing a message will only make the message disappear. Clearing a message will not correct the condition that caused the message to appear.


G Warning! All categories of messages contain important information which should be taken note of and, where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes- Benz Limited Warranty, or result in property damage or personal injury. G Warning! No messages will be displayed if either the instrument cluster or the multifunction display is inoperative. As a result, you will not be able to see information about your driving conditions, such as Rspeed Routside temperature Rwarning/indicator lamps Rmalfunction/warning messages Rfailure of any systems Driving characteristics may be impaired. If you must continue to drive, do so with added caution. Contact an authorized Mercedes- Benz Center as soon as possible. On the pages that follow, you will find a compilation of the most important warning and malfunction messages that may appear. For your convenience the messages are divided into text messages (Y page 275) and symbol messages (Y page 285).


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Text messages Safety systems


Display messages ABS


ABS, ESP Inoperativ See Operator’s Manual


ABS


ABS


ESP


ABS, ESP Unavailabl See Operator’s Manual ABS, ESP Unavailabl e See Operator’s Manual


Inoperativ e See Operator’s Manual


Possible causes/consequences and X Solutions The brake system is still functioning normally but due to a malfunction, the ABS, the BAS, the ESP®, and the PRE- SAFE® system are unavailable. X Continue driving with added caution. Wheels may lock


during hard braking, reducing steering capability.


X Have the system checked at an authorized Mercedes-Benz


Center as soon as possible.


Failure to follow these instructions increases the risk of an accident. The self-diagnosis may not be completed yet. The display will clear after driving a short distance at a vehicle speed of above 12 mph (20 km/h).


The brake system still functions normally but due to insufficient power supply, the ABS, the BAS, the ESP®, and the PRE-SAFE® system are unavailable. When the voltage is above the required value again, the ABS, the BAS, the ESP®, and the PRE-SAFE® system are operational again and the message should disappear. X If the message does not disappear: Have the system


checked at an authorized Mercedes-Benz Center as soon as possible.


In addition, the yellow ESP® warning lamp d comes on. The brake system is still functioning normally but due to a malfunction the BAS, the ESP®, and the PRE-SAFE® system are unavailable. The ABS may not be operational. X Continue driving with added caution. Wheels may lock


during hard braking, reducing steering capability.


X Have the system checked at an authorized Mercedes-Benz


Center as soon as possible.


Failure to follow these instructions increases the risk of an accident.


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276 Vehicle status messages in the multifunction display


Display messages ESP


Unavailabl e See Operator’s Manual


ESP


ESP


PRE-SAFE


Unavailabl e See Operator’s Manual


Unavailabl e See Operator’s Manual Inoperativ e See Operator’s Manual


Possible causes/consequences and X Solutions The brake system still functions normally but due to insufficient power supply the ESP®, the BAS, and the PRE-SAFE® system are unavailable. X Continue driving with added caution. Wheels may lock


during hard braking, reducing steering capability.


When the voltage is above the required value again, the ESP®, the BAS, and the PRE-SAFE® system are operational again and the message in the multifunction display should disappear. If the message in the multifunction display does not disappear: X Have the alternator and the battery checked. X Have the system checked at an authorized Mercedes-Benz


Center as soon as possible.


If the yellow ESP® warning lamp d flashes while driving and this message appears, the Electronic Traction System (4-ETS) has switched off to prevent overheating of the drive wheel brakes. As soon as the brakes have cooled off, the Electronic Traction System (4-ETS) switches on again. The message in the multifunction display disappears and the ESP® warning lamp d goes out. The self-diagnosis may not be completed yet. The display will clear after driving a short distance at a vehicle speed of above 12 mph (20 km/h).


The PRE-SAFE® system has failed. All other occupant safety systems, such as the air bags, are still available. X Contact an authorized Mercedes-Benz Center as soon as


possible.


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Display messages Front Passenger Airbag Enabled See Operator’s Manual


Possible causes/consequences and X Solutions USA only: The front passenger front air bag is activated while driving even though a child, small individual, or object below the system’s weight threshold is on the front passenger seat, or the front passenger seat is empty. Objects on the seat or forces acting on the seat may make the system sense supplemental weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Open the front passenger door. X Remove child and child restraint from front passenger seat


and properly secure the child in rear seat employing the child restraint if necessary.


X Remove any other items from on and around the front


passenger seat and make sure the parcel net on the back of the front passenger seat is empty.


X Make sure no objects which apply forces to the seat are


present (e.g. objects such as books, briefcases etc. lodged behind or around the seat, head restraints pushing against roof etc.). The system may recognize such forces as supplemental weight and sense that an occupant on the front passenger seat is of a greater weight than actually present.


X Keep the seat unoccupied, close the front passenger door


and switch on the ignition.


Monitor the 42 indicator lamp in the center console (Y page 44) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 42 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 42) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.


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278 Vehicle status messages in the multifunction display


Display messages


Possible causes/consequences and X Solutions If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 42
indicator lamp will remain illuminated or go out. If above conditions are not met, the system is not working properly. Have the system checked at an authorized Mercedes-Benz Center as soon as possible.


G Warning! If the 42 indicator lamp remains out even after performing the above corrective steps, do not have any children 12 years old and under and other small individuals use the front passenger seat until the system has been repaired.


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Display messages Front Passenger Airbag Disabled See Operator’s Manual


Possible causes/consequences and X Solutions USA only: The front passenger front air bag is deactivated while driving even though an adult or someone larger than a small individual is occupying the front passenger seat. Forces acting on the seat may make the system sense a decrease in weight. X Stop the vehicle in a safe location as soon as possible. X Engage the parking brake. X Switch off the ignition. X Have the front passenger vacate the seat and exit the


vehicle.


X Adjust the seat height to a higher position (Y page 82). X Make sure no objects which apply forces to the seat are


present (e.g. objects such as books, briefcases etc. lodged underneath, behind or around the seat). Such forces may cause the system to sense that an occupant of a lesser weight than actually present is on the front passenger seat. X Keep the seat unoccupied, close the front passenger door


and switch on the ignition.


Monitor the 42 indicator lamp in the center console (Y page 44) and the multifunction display in the instrument cluster (Y page 28) for the following: With the seat unoccupied and the ignition switched on, Rthe 42 indicator lamp in the center console should illuminate and remain illuminated, indicating that the OCS (Y page 42) has deactivated the front passenger front air bag. Rthe message Front Passenger Airbag Enabled See Operator’s Manual or the message Front Passenger Airbag Disabled See Operator’s Manual should not appear in the multifunction display at any time the seat is unoccupied. Wait at least 60 seconds for the system to complete the necessary check cycles and to make sure neither message appears in the multifunction display.


If above conditions are met, you can occupy the front passenger seat again. Depending on the front passenger classification sensed by the OCS, the 42
indicator lamp will remain illuminated or go out. If above conditions are not met, the system is not working properly. Have the system checked at an authorized Mercedes-Benz Center as soon as possible.


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280 Vehicle status messages in the multifunction display


G Warning! If the 42 indicator lamp remains illuminated with an adult occupant on the front passenger seat even after performing the above corrective steps, do not have any passenger use the front passenger seat until the system has been repaired.


Driving systems


Display messages Cruise Control


Inoperativ


Cruise Control


- - - MPH


DISTRONIC


- - - Km/h (Canada only)


DISTRONIC


Inoperativ


DISTRONIC


Override


DISTRONIC


Available Again


Possible causes/consequences and X Solutions The cruise control is malfunctioning. X Have the cruise control checked at an authorized


Mercedes-Benz Center.


One of the activation conditions for cruise control has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows


and set the speed.


X Check the activation conditions for cruise control


(Y page 143).


One of the activation conditions for Distronic has not been fulfilled. You may have attempted to set a speed below 20 mph (30 km/h). X Drive faster than 20 mph (30 km/h) if the situation allows


and set the speed.


X Check the activation conditions for Distronic


(Y page 148).


The Distronic or the display are malfunctioning. X Contact an authorized Mercedes-Benz Center as soon as


possible.


You have accelerated. The Distronic has switched off. X Stop accelerating. Distronic had been deactivated and is available again. X Activate Distronic (Y page 148).


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Display messages DISTRONIC


Currently Unavailabl See Operator’s Manual


Possible causes/consequences and X Solutions Distronic is deactivated because: RThe Distronic cover in the radiator grille is dirty. RThe functionality is impaired by heavy precipitation or fog. RThe system is overheated. X If necessary, clean the Distronic cover in the area of the


radiator grille (Y page 265).


X If necessary, wait until the system has cooled down. X Restart the vehicle. Distronic becomes operational again without the engine being restarted when: Rdirt on the radiator grille has fallen off while driving (e.g.


slush or snow)


DISTRONIC


Currently Unavailabl See Operator’s Manual


Rthe system recognizes full sensor availability (due to


lessening rain or the road surface drying)


Rthe message in the multifunction display disappears You can then operate Distronic as usual again. Distronic is deactivated because the functionality is impaired by external interferences, e.g. high-frequency sources such as toll stations, speed measuring systems etc. X Leave the area of the external interference. X Activate Distronic again (Y page 148) when the message DISTRONIC Available Again appears. Distronic is deactivated because the Distronic sensor has not sensed any other vehicles or objects, e.g. road sign or such, for a long time. X Activate Distronic again (Y page 148) when the message DISTRONIC Available Again appears.


G Warning! Distronic cannot take weather conditions into account. Switch off Distronic or do not turn it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance control may be impaired even before


the system is able to detect a dirty sensor. The message DISTRONIC Currently Unavailable See Operator’s Manual will be displayed in the multifunction display and Distronic will be turned off.


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Vehicle


Display messages Depress brake to shift out of P. Door Open


Vehicle Not In Park


Drive to workshop without shifting gears.


Only shift to P when vehicle is at a standstill Shift to P or N to start engine.


Auxiliary Battery


Malfunctio


Possible causes/consequences and X Solutions You have attempted to shift the automatic transmission into drive position D, reverse gear R or neutral position N without depressing the brake pedal. X Depress the brake pedal. You have opened the driver’s door and the automatic transmission is still in drive position D, reverse gear R or neutral position N. X Before you leave the vehicle, make sure the automatic


transmission is in park position P and the parking brake is engaged.


The automatic transmission cannot be shifted out of the current transmission position because of a malfunction. If the automatic transmission is in drive position D: X Without shifting the automatic transmission out of drive position D, drive to an authorized Mercedes-Benz Center.


If the automatic transmission is set to position neutral position N, reverse gear R or park position P: X Do not drive. X Contact an authorized Mercedes-Benz Center or call


Roadside Assistance.


You have attempted to shift the automatic transmission into park position P although the vehicle was still in motion. X Stop the vehicle.


You have attempted to start the engine with the KEYLESS-GO start/stop button while the automatic transmission was in reverse gear R or drive position D. X Shift the automatic transmission into park position P or


neutral position N. Make sure the brake pedal is depressed.


The backup battery for the automatic transmission is no longer charging. X Contact an authorized Mercedes-Benz Center.


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Tires


Display messages then Check restart tires, Run Flat Indicator.


Run Flat Indicator


Inoperativ


Tire Pressure


Check Tires


Possible causes/consequences and X Solutions There has been a warning message about a loss in the tire inflation pressure and the tire pressure loss warning system was not restarted yet. X Make sure the correct tire inflation pressure is set for each


tire.


X Then restart the tire pressure loss warning system


(Y page 231).


The tire pressure loss warning system is malfunctioning. X Have the tire pressure loss warning system checked at an


authorized Mercedes-Benz Center.


The tire pressure loss warning system indicates that the tire inflation pressure is too low in at least one tire. X Carefully bring the vehicle to a halt, avoiding abrupt steering and braking maneuvers. Observe the traffic situation around you.


Tire pressure displayed after Tire Pressure Monitor Tire Pressure Monitor

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