BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
2010-04-21T17:25:06+02:00 - Seite 1
Version: 3.0.3.5
M-Class Operator's Manual
BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
2010-04-21T17:25:06+02:00 - Seite 2
Version: 3.0.3.5
Symbols Registered trademarks: RAdBlue® is a registered trademark of the
Association of German Automobile Manufacturers (VDA).
RBabySmart™ is a registered trademark of
the Siemens Automotive Corp.
RBluetooth® is a registered trademark of the
Bluetooth SIG Inc.
RESP® and PRE-SAFE® are registered
trademarks of Daimler AG.
RHomeLink® is a registered trademark of
Prince, a Johnson Controls Company.
RSIRIUS and related brands are registered
trademarks of SIRIUS XM Radio Inc.
In this Operator's Manual you will find the following symbols: G Warning Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others.
! Warning notices draw your attention to hazards that could cause damage to your vehicle.
i Practical tips or other information that
could be helpful to you.
This symbol indicates instructions that you must follow. A number of these symbols appearing in succession indicates instructions with several steps. This symbol tells you where to look for further information on a topic. This symbol marks a warning or procedure which is continued on the next page. Display Text in the multifunction display/
Y page YY
COMAND display.
BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
2010-04-21T17:25:06+02:00 - Seite 1
Version: 3.0.3.5
Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
ROperator's Manual
RBrief Instructions1
RService Booklet
RSupplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1 Canada only.
1645843783 É1645843783DËÍ
BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
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Version: 3.0.3.5
BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
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Version: 3.0.3.5
Contents
Index ....................................................... 4
At a glance ........................................... 25
Introduction ......................................... 19
Safety ................................................... 35
Opening and closing ........................... 71
Seats, steering wheel and mirrors .... 91
Lights and windshield wipers .......... 105
Climate control ................................. 121
Driving and parking .......................... 137
On-board computer and displays .... 203
Loading, stowing and features ........ 255
Maintenance and care ...................... 281
Roadside assistance ......................... 295
Tires and wheels ............................... 323
Technical data ................................... 353
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Index
1, 2, 3 ...
115 V socket ...................................... 269
12 V socket ........................................ 268
4ETS
see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 191
ABS (Anti-lock Braking System)
Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 249
Accident (notes) ................................ 297
Active light function (display
message) ............................................ 233
Active service system
see Service interval display
Adaptive Damping System (ADS) ..... 184
AdBlue®
Adding ........................................... 156
Display message ............................ 236
Additional functions (on-board
computer) .......................................... 219
ADS (Adaptive Damping System) ..... 184
Air bags
Display message ............................ 225
Front air bag (driver, front
passenger) ....................................... 39
Important safety information ........... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ........... 48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................ 42
Safety guidelines ............................. 37
Side impact air bag .......................... 40
Window curtain air bag .................... 41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 129
Air distribution
Setting ........................................... 132
Air filter (display message) .............. 236
Airflow
Setting ........................................... 132
AIRMATIC package ............................ 183
Air nozzles
see Air vents .................................. 135
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating ................. 133
Air vents ............................................. 135
Important safety information ......... 134
Rear ............................................... 135
Setting the center air vents ........... 135
Setting the side air vents ............... 135
Alarm system
see ATA
Ambient lighting (on-board
computer) .......................................... 216
AMG menu (on-board computer) ..... 209
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 69
Approach/departure angle .............. 170
Ashtray ............................................... 267
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 69
Function ........................................... 69
Switching off the alarm .................... 69
Audio menu (on-board computer) .... 211
AUTO lights
see Light sensor
Automatic car wash .......................... 288
Automatic transmission
DIRECT SELECT lever ..................... 144
Display message ............................ 243
Driving tips .................................... 147
Emergency running mode .............. 151
Kickdown ....................................... 147
Malfunction .................................... 151
Program selector button ................ 147
Pulling away ................................... 141
Starting .......................................... 141
Trailer towing ................................. 147
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Belt
Blind Spot Assist
see Seat belts
California
BAS (Brake Assist System) ................. 66
Battery
Charging ........................................ 314
Checking (SmartKey) ....................... 76
Display message ............................ 235
Important safety guidelines
(SmartKey) ....................................... 75
Jump-starting ................................. 315
Replacing (SmartKey) ...................... 76
Safety notes .................................. 312
Voltage (on-board computer) ......... 209
Activating/deactivating (on-
board computer) ............................ 219
Display message ............................ 239
Function/notes ............................. 189
Trailer towing ................................. 191
AdBlue® ......................................... 360
Adding AdBlue® ............................. 156
BlueTEC
Brake fluid
Notes ............................................. 362
Brake fluid level ................................ 286
Brake lamp (display message) ......... 231
Brakes
ABS .................................................. 65
BAS .................................................. 66
Brake fluid (notes) ......................... 362
Display message ............................ 229
High-performance brake system .... 163
Maintenance .................................. 162
Parking brake ........................ 159, 163
Warning lamp ................................. 247
Braking
Breakdown
Bulbs
Important safety instructions ......... 161
see Accident (notes) see Flat tire
Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ................... 113
License plate lamp ......................... 116
Low-beam headlamps .................... 113
Index
Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Standing lamps (front) ................... 114
Standing lamps (rear) .................... 115
Tail lamps ...................................... 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114
CAC
Care
(Customer Assistance Center) ......... 22
Important notice for retail
customers and lessees .................... 20
Calling up a malfunction
see Display messages
Carpets .......................................... 293
Car wash ........................................ 288
Display ........................................... 292
Gear or selector lever .................... 292
Headlamps ..................................... 291
Notes ............................................. 288
Paint .............................................. 290
Plastic trim .................................... 292
Power washer ................................ 289
Rear view camera .......................... 291
Roof lining ...................................... 293
Seat belt ........................................ 293
Seat covers .................................... 292
Sensors ......................................... 291
Steering wheel ............................... 292
Tail pipes ....................................... 291
Trim strips ..................................... 292
Washing by hand ........................... 289
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 290
Wooden trim .................................. 292
Cargo compartment cover ............... 261
Cargo compartment enlargement ... 258
Cargo compartment floor ................. 298
Cargo net
Attaching ....................................... 262
Important safety information ......... 261
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Index
Cargo tie down rings ......................... 260
CD player/CD changer (on-board
computer) .......................................... 212
Center console ..................................... 31
Central locking
Automatic locking (on-board
computer) ...................................... 217
SmartKey ......................................... 72
Changing bulbs
Headlamps ..................................... 111
Changing gears .................................. 146
Changing the programming
SmartKey ......................................... 75
Checklist
After driving off-road ...................... 168
Before driving off-road ................... 167
Child-proof locks
Rear doors ....................................... 63
Special seat belt retractor ............... 61
In the vehicle ................................... 58
Restraint systems ............................ 59
Children
Child seat
Automatic recognition ..................... 48
Automatic recognition/air bag
deactivation, self-test ...................... 50
ISOFIX (LATCH-type child seat
anchors) ........................................... 61
Special seat belt retractor ............... 61
Top Tether ....................................... 62
Troubleshooting ............................... 51
Cigarette lighter ................................ 267
Climate control
Activating/deactivating ................. 128
Activating/deactivating air-
recirculation mode ......................... 133
Controlling automatically ............... 130
Cooling with air dehumidification . . 129
Defrosting the windshield .............. 132
Demisting the windows .................. 133
Dual-zone automatic climate
control ........................................... 123
Important safety information ......... 122
Indicator lamp ................................ 130
Multi-zone automatic climate
control ........................................... 124
Problems with "cooling with air
dehumidification" ........................... 130
Problems with the rear window
heating .......................................... 133
Rear control panel ................. 125, 128
Refrigerant ..................................... 362
Setting the air distribution ............. 132
Setting the airflow ......................... 132
Setting the air vents ...................... 135
Setting the temperature ................ 131
Setting the temperature (rear
compartment) ................................ 131
Switching the MONO function on/
off .................................................. 132
Switching the rear window
heating on/off ............................... 133
Switching the residual heat
function on/off .............................. 134
Clock (on-board computer) ............... 215
Cockpit ................................................. 27
Collapsible spare wheel
Inflating ......................................... 309
see Emergency spare wheel
Combination switch .......................... 109
Compass ............................................ 279
Calling up ....................................... 279
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 86
Convenience opening feature ............ 86
Coolant (engine)
Checking the level ......................... 285
Display message ............................ 233
Notes ............................................. 362
Temperature gauge ........................ 208
Cooling
see Climate control
Cornering light (display message) ... 230
Crash-responsive emergency
lighting ............................................... 111
Cruise control .................................... 171
Cruise control lever ....................... 172
Display message ............................ 239
Cup holder ......................................... 265
Center console .............................. 265
Rear compartment ......................... 266
Current fuel consumption (on-
board computer) ............................... 220
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Index
Customer Assistance Center
(CAC) ............................................... 22
Customer Relations Department ....... 22
Dashboard
see Cockpit
Date (on-board computer) ................ 215
Daytime driving lights
Display message ............................ 233
Switching on/off (on-board
computer) ...................................... 215
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 216
Interior lighting (on-board
computer) ...................................... 217
Diesel particle filter .......................... 161
Differential locks ............................... 196
Differential locks (display
message) ............................................ 238
Digital speedometer
Displaying ...................................... 208
Setting the unit (on-board
computer) ...................................... 214
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 292
Display messages
Brakes ........................................... 228
Calling up (on-board computer) ..... 222
Clearing (on-board computer) ........ 222
Engine ............................................ 233
Lamps ............................................ 233
Safety systems .............................. 223
Service interval display .................. 287
Tires ............................................... 241
Vehicle ........................................... 243
Distance recorder ............................. 208
Distance warning function
(vehicles with DISTRONIC) ................. 69
Activating/deactivating (on-
board computer) ............................ 219
Distance warning lamp ..................... 253
DISTRONIC ......................................... 173
Display message ............................ 240
Displays in the multifunction
display ........................................... 179
Driving tips .................................... 179
Setting the specified minimum
distance ......................................... 177
Warning lamp ................................. 253
Door
Automatic locking ............................ 79
Automatic locking (on-board
computer) ...................................... 217
Display message ............................ 244
Emergency locking ........................... 80
Emergency unlocking ....................... 80
Opening (from inside) ...................... 79
Door control panel
Overview .......................................... 33
Doors
Important safety notes .................... 78
Drinking and driving ......................... 160
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 148
Manual ........................................... 149
Driving abroad ................................... 171
Driving in mountainous terrain
Approach/departure angle ............ 170
Driving on flooded roads .................. 164
Driving safety system
EBD (Electronic Brake force
Distribution) ..................................... 68
ESP® (Electronic Stability
Program) .......................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ........... 65
Driving safety systems
ABS (Anti-lock Braking System) ....... 65
BAS (Brake Assist System) .............. 66
Distance warning system
(vehicles with DISTRONIC) ............... 69
Overview .......................................... 65
Driving systems
Blind Spot Assist ............................ 189
Cruise control ................................ 171
DISTRONIC .................................... 173
Level control .................................. 181
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Index
PARKTRONIC ................................. 184
Rear view camera .......................... 187
Driving tip
Braking .......................................... 163
Driving tips ........................................ 147
DISTRONIC .................................... 179
Downhill gradients ......................... 161
Driving on flooded roads ................ 164
Driving on sand .............................. 168
Driving over obstacles ................... 169
Off-road driving .............................. 167
Off-road fording ............................. 164
Tire ruts ......................................... 169
Towing a trailer .............................. 198
Wet road surface ........................... 162
Winter ............................................ 166
DSR (Downhill Speed
Regulation) ......................................... 192
Display message ............................ 239
Setting (on-board computer) .......... 219
DVD audio (on-board computer) ...... 212
EASY-ENTRY feature ......................... 100
Activating/deactivating (on-
board computer) ............................ 218
EASY-EXIT feature ............................. 100
Crash-responsive ........................... 101
EASY-PACK cargo compartment
management system ........................ 263
EASY-PACK load-securing kit ........... 263
EBD (Electronic Brake force
Distribution)
Display message ............................ 229
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake-force Distribution)
see EBD
Electronic Stability Program
see ESP®
Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 153
Vehicle ............................................. 80
Emergency running mode
Automatic transmission ................. 151
Emergency spare wheel
Storage location ............................ 299
Stowing .......................................... 299
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 84
Emissions purification
Service and warranty information .... 19
Engine
Irregular running ............................ 143
Starting problems .......................... 143
Starting the engine with the key .... 141
Starting with KEYLESS GO ............. 141
Switching off .................................. 158
Warning lamp (engine
diagnostics) ................................... 252
Engine electronics
Malfunction .................................... 143
Engine emergency stop .................... 322
Engine number .................................. 356
Engine oil
Adding ........................................... 284
Checking the oil level ..................... 283
Display message ............................ 235
Lubricant additives ........................ 361
Notes about oil grades ................... 361
Temperature (on-board computer) . 209
Viscosity ........................................ 361
ESP® (Electronic Stability Program)
Activating/deactivating ................... 67
Display message ............................ 223
ETS/4ETS ........................................ 67
Important safety information ........... 66
Trailer stabilization ........................... 68
Warning lamp ................................. 250
ETS/4ETS (Electronic Traction
System) ................................................ 67
Exhaust check ................................... 161
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Index
Exhaust tail pipe (cleaning
instructions) ...................................... 291
Exterior lighting
see Lights
Fuel level
Fuses
Exterior mirrors
Adjusting ....................................... 101
Dipping (automatic) ....................... 102
Folding in/out (automatically) ....... 102
Folding in/out (electrically) ........... 102
Folding in when locking (on-board
computer) ...................................... 218
Out of position ............................... 102
Setting ........................................... 102
Storing settings (memory
function) ........................................ 103
Storing the parking position .......... 103
Exterior view ........................................ 26
Filling capacity
see Technical data
First-aid kit ......................................... 297
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 305
MOExtended run-flat system ......... 311
Preparing the vehicle ..................... 300
Raising the vehicle ......................... 306
TIREFIT kit ...................................... 301
Floormat ............................................. 279
Front fog lamp (display
message) ............................................ 232
Fuel
Additives ........................................ 359
Notes ............................................. 358
Premium-grade unleaded gasoline . 358
Refueling ........................................ 151
Specifications ................................ 358
Troubleshooting ............................. 155
Fuel consumption
Current (on-board computer) ......... 220
Notes ............................................. 160
Fuel filler cap (display message) ..... 236
Fuel filler flap
Emergency release ........................ 153
Opening/closing ............................ 153
Fuel filter (display message) ............ 236
Calling up the range (on-board
computer) ...................................... 220
Dashboard fuse box ....................... 321
Engine emergency stop ................. 322
Fuse allocation chart ..................... 321
Fuse box in the cargo
compartment ................................. 321
Fuse box in the engine
compartment ................................. 321
Notes ............................................. 320
Garage door opener
Clearing the memory ..................... 279
Notes ............................................. 276
Opening/closing the garage door .. 278
Programming the remote control ... 276
Gear indicator (on-board
computer) .......................................... 209
Gear or selector lever (cleaning
guidelines) ......................................... 292
Genuine Mercedes-Benz parts ......... 354
Genuine wood trim and trim strips
(cleaning instructions) ...................... 292
Glove box ........................................... 257
GTW (Gross Trailer Weight)
(definition) ......................................... 345
Headlamp cleaning system .............. 109
Adding washer fluid ....................... 286
Notes ............................................. 363
Headlamp delayed switch-off
see Delayed switch-off, exterior lighting
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 291
Misting up ...................................... 110
Setting ........................................... 116
Head restraint
Head restraints
Adjusting (electrically) ..................... 95
Adjusting (manually) ........................ 95
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10
Index
Adjusting (rear) ................................ 96
Installing/removing (rear) ................ 96
Luxury .............................................. 95
see NECK-PRO head restraints
Heating
see Climate control
High beam flasher ............................. 109
Hill start assist .................................. 142
Hood
Closing ........................................... 283
Opening ......................................... 282
Hydroplaning ..................................... 163
Immobilizer .......................................... 69
Indicator and warning lamps
ABS ................................................ 249
Brakes ........................................... 247
DISTRONIC .................................... 253
Engine diagnostics ......................... 252
ESP® .............................................. 250
Fuel tank ........................................ 252
Reserve fuel ................................... 252
Seat belt ........................................ 248
SRS ................................................ 251
Tire pressure monitor .................... 253
Insect protection on the radiator .... 283
Instrument cluster
Overview .......................................... 28
Selecting the language (on-board
computer) ...................................... 214
Submenu (on-board computer) ...... 214
Warning and indicator lamps ........... 29
Instrument cluster lighting ................ 28
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 111
Delayed switch-off (on-board
computer) ...................................... 217
Emergency lighting ........................ 111
Manual control ............................... 111
Reading lamp ................................. 110
Setting ambient lighting (on-board
computer) ...................................... 216
ISOFIX (LATCH-type child seat
securing system) ................................. 61
Jack
Storage location ............................ 298
Using ............................................. 306
Jump-starting ..................................... 315
Key
Convenience closing feature ............ 86
Convenience opening feature .......... 86
Display message ............................ 245
Starting the engine ........................ 141
KEYLESS-GO
Button ............................................ 139
Convenience closing feature ............ 86
Locking ............................................ 73
Starting the engine ........................ 141
Unlocking ......................................... 73
Key positions
KEYLESS-GO .................................. 139
SmartKey ....................................... 139
Kickdown ................................... 147, 149
Lane-change assistant
see Blind Spot Assist
Language (on-board computer) ........ 214
Level control ...................................... 181
Level control (display message) ...... 237
Level setting
Basic settings ................................ 182
License plate lamp (display
message) ............................................ 232
Light
Setting ambient lighting (on-board
computer) ...................................... 216
Lights
Activating/deactivating the
interior lighting delayed switch-off
(on-board computer) ...................... 217
Automatic headlamp mode ............ 107
Cornering light function ................. 110
Daytime running lamps .................. 107
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ................... 109
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Index
11
High-beam headlamps ................... 109
Light switch ................................... 106
Low-beam headlamps .................... 107
Rear fog lamp ................................ 108
Switching the daytime driving
lights on/off (on-board computer) . 215
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 216
Switching the surround lighting
on/off (on-board computer) .......... 215
Light sensor (display message) ....... 233
Loading guidelines ............................ 256
Locking
Automatic ........................................ 79
Emergency locking ........................... 80
From inside the vehicle (central
locking button) ................................. 79
Low-beam headlamp (display
message) ............................................ 230
LOW RANGE
Display message ............................ 238
Off-road gear ................................. 194
LOW RANGE off-road gear ................ 194
Luggage net ....................................... 258
Lumbar support
4-way lumbar support ...................... 97
Luxury head restraints ....................... 95
Main-beam headlamps (display
message) ............................................ 231
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 23
Manual drive program ...................... 149
mbrace
Call priority .................................... 274
Display message ............................ 224
Downloading destinations
(COMAND) ..................................... 274
Emergency call .............................. 271
Important safety notes .................. 270
Locating a stolen vehicle ............... 275
MB info call button ........................ 273
Roadside Assistance button .......... 272
Self-test ......................................... 271
System .......................................... 271
Vehicle remote unlocking .............. 275
Mechanical key
Function/notes ................................ 75
Memory card (on-board computer) . 212
Memory function ............................... 103
Menu (on-board computer)
Additional functions ....................... 219
AMG ............................................... 209
Audio ............................................. 211
DISTRONIC .................................... 179
DVD ............................................... 212
Message memory .......................... 222
Navigation ..................................... 212
Off-road ......................................... 213
Off-road mode ............................... 211
Overview of menus ........................ 207
Resetting to factory settings .......... 213
Settings ......................................... 213
Standard display ............................ 208
Telephone ...................................... 220
Trip computer ................................ 219
see Display messages
Messages
Mirrors
Sun visor ........................................ 266
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 311
MP3
Operating (on-board computer) ..... 212
see separate operating instructions
Multicontour seat ................................ 97
Multifunction display ........................ 206
Multifunction steering wheel
Operating the on-board computer . 205
Overview .......................................... 30
Navigation
On-board computer ....................... 212
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 52
Resetting triggered .......................... 53
Notes on breaking-in a new
vehicle ................................................ 138
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12
Index
OCS
Occupant Classification System (OCS)
Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle ..................... 58
System overview .............................. 36
Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Octane number (fuel) ........................ 358
Odometer ........................................... 208
Off-road
4MATIC .......................................... 191
Differential locks ............................ 196
DSR ............................................... 192
LOW RANGE off-road gear ............. 194
Off-road 4ETS .................................. 67
Off-road ABS .................................... 66
Off-road drive program .................. 193
Off-road drive program ..................... 193
On-board computer ....................... 211
Off-road driving ................................. 167
Important safety instructions ......... 166
Off-road fording ................................. 164
Off-road terrain
Off-road ESP .................................... 68
see Engine oil
On-board computer
Oil
Additional functions menu ............. 219
AMG menu ..................................... 209
Audio menu ................................... 211
Convenience submenu .................. 218
Displaying a service message ........ 287
Displaying the coolant
temperature ................................... 208
Displaying the outside
temperature ................................... 208
Display messages .......................... 222
DISTRONIC menu .......................... 179
Factory settings ............................. 213
Important safety notes .................. 204
Instrument cluster submenu .......... 214
Lighting submenu .......................... 215
Message memory menu ................. 222
Navigation menu ............................ 212
Off-road menu ............................... 213
Off-road mode ............................... 211
Operating video DVD ..................... 212
Operation ....................................... 205
Overview of menus ........................ 207
Selecting the language .................. 214
Settings menu ............................... 213
Standard display menu .................. 208
Telephone menu ............................ 220
Time/Date submenu ..................... 215
Trip computer menu ...................... 219
Vehicle submenu ........................... 217
Opening and closing the side trim
panels ................................................. 114
Operating system
see On-board computer
Outside temperature
Calling up (on-board computer) ..... 208
Display ........................................... 204
Overhead control panel
Overview .......................................... 32
Override feature
Rear side windows ........................... 64
Paint code number ............................ 355
Paintwork (cleaning instructions) ... 290
Panic alarm .......................................... 64
Parking ............................................... 158
Parking aid
PARKTRONIC ................................. 184
Rear view camera .......................... 187
Parking brake .................................... 159
Parking lamp (display message) ...... 232
Parking position
Exterior mirror on the front-
passenger side ............................... 103
PARKTRONIC ...................................... 184
Activating/deactivating ................. 186
Malfunction .................................... 187
Problem ......................................... 187
Range of the sensors ..................... 185
Trailer towing ................................. 186
Warning display ............................. 185
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see PRE-SAFE® system
Reserve fuel
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 48
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 42
Pedals ................................................. 160
Permanent four-wheel drive
see 4MATIC
Plastic trim (cleaning instructions) . 292
Power supply (trailer) ....................... 201
Power washers .................................. 289
Power windows
see Side windows
Pre-emptive occupant safety system
PRE-SAFE® system
Display message ............................ 224
Operation ......................................... 51
Product information ............................ 19
Program selector button .................. 147
Pulling away
Automatic transmission ................. 141
RACETIMER (on-board computer) .... 209
Radar sensor system (on-board
computer) .......................................... 217
Radiator cover ................................... 283
Radio
Changing a station (on-board
computer) ...................................... 211
see separate operating instructions
Radio-controlled equipment
Assembly ....................................... 279
Range (on-board computer) ............. 220
Rear bench seat
Folding forwards/back .................. 259
Rear compartment
Activating/deactivating climate
control ........................................... 129
Setting the air vents ...................... 135
Setting the temperature ................ 131
Rear fog lamp (display message) ..... 232
Rear view camera
Function/notes ............................. 187
Rear view camera (cleaning
instructions) ...................................... 291
Rear-view mirror
Anti-glare (manual) ........................ 101
Dipping (automatic) ....................... 102
Rear window heating
Malfunction .................................... 133
Switching on/off ........................... 133
Rear window wiper ........................... 118
Replacing the wiper blade .............. 119
Refueling ............................................ 151
Remote control
Programming (garage door
opener) .......................................... 276
Reporting
Malfunctions relevant to safety ........ 23
Display message ............................ 236
Warning lamp ................................. 252
Reset button ........................................ 28
Residual heat
Switching on/off ........................... 134
Restraint systems
see SRS
Reversing lamp (display message) .. 232
Roadside Assistance (breakdown) .... 20
Roof carrier ........................................ 265
Roof lining and carpets (Cleaning
guidelines) ......................................... 293
Route
see Route guidance (on-board computer)
Route guidance (on-board
computer) .......................................... 212
Safety
Children in the vehicle ..................... 58
Child restraint systems .................... 59
Occupant Classification System
(OCS) ............................................... 42
Overview of occupant safety
systems ........................................... 36
Safety systems
Seat belts
see Driving safety systems
Adjusting the driver's and front-
passenger seat belt ......................... 56
Adjusting the height ......................... 56
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Seat heating
Seats
Belt force limiters ............................ 57
Cleaning ......................................... 293
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines ............. 53
Releasing ......................................... 56
Safety guidelines ............................. 37
Switching belt adjustment on/off
(on-board computer) ...................... 218
Warning lamp ................................. 248
Warning lamp (function) ................... 57
Indicator lamp (Malfunction) ............ 98
Adjusting (electrically) ..................... 94
Adjusting the 4-way lumbar
support ............................................ 97
Adjusting the head restraint ............ 95
Cleaning the cover ......................... 292
Correct driver's seat position ........... 92
Important safety instructions ........... 93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 103
Switching seat heating on/off ......... 97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............ 99
Securing hooks .................................. 260
Sensors (cleaning instructions) ....... 291
Service indicator
see Service interval display
Service interval display .................... 287
Displaying a service message (on-
board computer) ............................ 287
Service products
AdBlue® special additives .............. 360
Brake fluid ..................................... 362
Coolant (engine) ............................ 362
Engine oil ....................................... 361
Filling capacity ............................... 357
Fuel ................................................ 358
Important safety notes .................. 356
Notes ............................................. 356
Refrigerant (air-conditioning
system) .......................................... 362
Washer fluid ................................... 363
Settings
Factory (on-board computer) ......... 213
On-board computer ....................... 213
Shift ranges ....................................... 148
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 232
Side windows
Convenience closing feature ............ 86
Convenience opening feature .......... 86
Important safety information ........... 84
Opening/closing .............................. 85
Resetting ......................................... 87
Troubleshooting ............................... 87
Sliding sunroof
Important safety information ........... 88
Troubleshooting ............................... 89
see Tilt/sliding sunroof
SmartKey
Changing the battery ....................... 76
Changing the programming ............. 75
Checking the battery ....................... 76
Important safety notes .................... 72
Malfunction ...................................... 77
Snow chains ...................................... 165
Socket ................................................ 268
Dashboard ..................................... 268
Front-passenger footwell ............... 268
Luggage compartment ................... 269
Rear compartment ......................... 269
SOS
Spare wheel
see mbrace
Speedometer
Notes/data .................................... 352
Storage location ............................ 299
Stowing .......................................... 299
see Emergency spare wheel
Additional speedometer (on-
board computer) ............................ 208
Segments ...................................... 205
Setting the unit (on-board
computer) ...................................... 214
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SRS (Supplemental Restraint System)
Display message ............................ 224
Introduction ..................................... 36
Warning lamp ................................. 251
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 208
Starting the engine
Important safety instructions ......... 140
Station
see Radio
Status line (on-board computer)
Multifunction display ..................... 206
Selecting the display ...................... 214
Steering (display message) .............. 244
Steering wheel
Adjusting (electrically) ................... 100
Adjusting (manually) ........................ 99
Buttons (on-board computer) ......... 205
Cleaning ......................................... 292
Important safety instructions ........... 99
Memory function (storing
settings) ......................................... 100
Steering wheel heating .................. 100
Storing settings (memory
function) ........................................ 103
Steering wheel heating
Indicator lamp (Malfunction) .......... 100
Steering wheel paddle shifters ........ 148
Stowage compartments
Armrest (under) ............................. 257
Glove box ....................................... 257
Stowage space
Center console .............................. 257
Center console (rear) ..................... 258
Cup holders ................................... 265
Important safety information ......... 256
Submenu (on-board computer)
Convenience .................................. 218
Instrument cluster ......................... 214
Lighting .......................................... 215
Time/Date ..................................... 215
Vehicle ........................................... 217
Summer opening
see Convenience opening feature
Sun visor ............................................ 266
Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 215
SUV
(Sport Utility Vehicle) ....................... 21
Switching off the alarm (ATA) ............ 69
Tachometer ........................................ 204
Tailgate
Display message ............................ 244
Emergency unlocking ....................... 84
Important safety guidelines ............. 80
Limiting the opening angle ............... 83
Taillight
Tank contents
see Tail lamps
Gauge .............................................. 28
Technical data ................................... 354
ML 350 .......................................... 364
ML 350 4MATIC ............................. 364
ML 350 BlueTEC 4MATIC ............... 363
ML 550 4MATIC ............................. 364
ML 63 AMG ................................... 365
Tires/wheels ................................. 347
TELEAID
Call priority .................................... 274
Display message ............................ 224
Downloading destinations
(COMAND) ..................................... 274
Emergency call .............................. 271
Important safety notes .................. 270
Locating a stolen vehicle ............... 275
MB info call button ........................ 273
Roadside Assistance button .......... 272
Self-test ......................................... 271
System .......................................... 271
Vehicle remote unlocking .............. 275
Telephone
Accepting a call ............................. 220
Display message ............................ 245
Menu (on-board computer) ............ 220
Number from the phone book ........ 221
Redialing ........................................ 221
Rejecting/ending a call ................. 221
Telephone compartment .................. 257
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Telescopic rod (EASY-PACK load-
securing kit) ....................................... 264
Temperature
Coolant (on-board computer) ......... 208
Displaying the outside
temperature ................................... 208
Engine oil (on-board computer) ...... 209
Outside temperature ...................... 204
Setting ........................................... 131
Theft deterrent locking system
Immobilizer ...................................... 69
Tilt/sliding sunroof
Opening/closing .............................. 89
Resetting ......................................... 89
Time (on-board computer) ................ 215
Timer (on-board computer) .............. 209
TIREFIT kit .......................................... 301
Tire pressure
Calling up (on-board computer) ..... 331
Checking manually ........................ 329
Display message ............................ 241
Maximum ....................................... 334
Notes ............................................. 327
Not reached (TIREFIT) .................... 303
Pressure loss warning .................... 329
Reached (TIREFIT) .......................... 304
Recommended ............................... 326
Tire pressure monitor
Warning lamp ................................. 253
Tire pressure monitoring system
Function/notes ............................. 331
Restarting ...................................... 333
Tires
Aspect ratio (definition) ................. 346
Average weight of the vehicle
occupants (definition) .................... 344
Bar (definition) ............................... 344
Characteristics .............................. 344
Checking ........................................ 325
Cleaning ......................................... 326
Definition of terms ......................... 344
Direction of rotation ...................... 338
Distribution of the vehicle
occupants (definition) .................... 347
DOT, Tire Identification Number
(TIN) ............................................... 343
DOT (Department of
Transportation) (definition) ............ 344
Flat tire .......................................... 300
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 345
GTW (Gross Trailer Weight)
(definition) ..................................... 345
Guidelines to be observed ............. 325
GVW (Gross Vehicle Weight)
(definition) ..................................... 345
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 345
Increased vehicle weight due to
optional equipment (definition) ...... 345
Kilopascal (kPa) (definition) ........... 345
Labeling (overview) ........................ 340
Load bearing index (definition) ...... 346
Load index ..................................... 343
Load index (definition) ................... 345
Maximum loaded vehicle weight
(definition) ..................................... 345
Maximum load on a tire
(definition) ..................................... 346
Maximum permissible tire
pressure (definition) ....................... 346
Maximum tire load ......................... 338
Maximum tire loading (definition) . . 346
Optional equipment weight
(definition) ..................................... 346
PSI (pounds per square inch)
(definition) ..................................... 346
Replacing ....................................... 340
Service life ..................................... 325
Sidewall (definition) ....................... 346
Speed index (definition) ................. 345
Storing ........................................... 326
Structure and characteristics
(definition) ..................................... 344
Temperature .................................. 339
TIN (Tire Identification Number)
(definition) ..................................... 346
Tire bead (definition) ...................... 346
Tire pressure (definition) ................ 346
Tire pressures (recommended) ...... 344
Tire quality classes ........................ 338
Tire size (data) ............................... 347
Tire size designation, load-bearing
capacity, speed index .................... 341
Tire tread ....................................... 325
Tire tread (definition) ..................... 346
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Installing the towing eye ................ 318
Removing the towing eye ............... 319
Vehicle
Total load limit (definition) ............. 347
Traction ......................................... 339
Traction (definition) ....................... 346
Tread wear ..................................... 339
TWR (permissible trailer drawbar
noseweight) (definition) ................. 347
Uniform tire quality classification
standards (definition) ..................... 344
Unladen weight (definition) ............ 345
Wear indicator (definition) ............. 347
Wheel rim (definition) .................... 345
Tires and wheels (important safety
information) ....................................... 324
Top Tether ............................................ 62
Towing
Important safety guidelines ........... 317
Towing a trailer
Towing away
Driving tips .................................... 198
Trailer
Coupling up ................................... 198
Decoupling ..................................... 200
Display message ............................ 230
Power supply ................................. 201
Towing ........................................... 199
Trailer loads and drawbar
noseweights ...................................... 200
Trailer towing .................................... 147
Blind Spot Assist ............................ 191
ESP® ................................................ 68
PARKTRONIC ................................. 186
Transfer case ..................................... 151
Transmission position display ......... 145
Transmission positions .................... 146
Traveling uphill
Brow of hill ..................................... 171
Driving downhill ............................. 171
Maximum gradient-climbing
capability ....................................... 170
Trip computer (on-board
computer) .......................................... 219
Trip odometer
Calling up ....................................... 208
Resetting (on-board computer) ...... 220
Trunk
Automatic opening ..................... 82, 83
Turn signal (display message) ......... 230
Turn signals ....................................... 109
TWR (permissible trailer drawbar
noseweight) (definition) ................... 347
Type plate
see Vehicle identification plate
Unlocking
Emergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) ............................. 79
Vanity mirror
Sun visor ........................................ 266
Data acquisition ............................... 23
Emergency release .......................... 80
Equipment ....................................... 19
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 213
Loading .......................................... 334
Lowering ........................................ 310
Maintenance .................................... 20
Parking up ..................................... 159
Raising ........................................... 306
Reporting problems ......................... 22
Towing away .................................. 317
Tow-starting ................................... 317
Transporting .................................. 319
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 355
Vehicle tool kit .................................. 298
Video (DVD) ........................................ 212
Video DVD (on-board computer) ...... 212
VIN ...................................................... 355
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Warning and indicator lamps
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ........... 48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................ 42
Warranty ............................................ 354
Wheel bolt tightening torque ........... 310
Wheel chock ...................................... 306
Wheels
Changing/replacing ....................... 340
Changing a wheel .......................... 305
Checking ........................................ 325
Cleaning ......................................... 289
Guidelines to be observed ............. 325
Mounting a wheel .......................... 308
Removing a wheel .......................... 308
Tightening torque ........................... 310
Wheel size/tire size ....................... 347
Window curtain air bag ....................... 41
Windows
see Side windows
Windows (cleaning instructions) ..... 290
Windshield
Defrosting ...................................... 132
Infrared reflective .......................... 279
Windshield washer fluid (display
message) ............................................ 245
Windshield washer system
Adding washer fluid ....................... 286
Notes ............................................. 363
Windshield wipers
Important safety notes .................. 117
Replacing the wiper blades .... 118, 119
Switching on/off ........................... 117
Troubleshooting ............................. 120
Winter operation ............................... 166
Radiator cover ............................... 283
Winter tires ........................................ 165
Wiper blades
Cleaning ......................................... 290
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Vehicle equipment This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation Service and literature The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty2
RState Warranty Enforcement Laws (Lemon
Laws)
Product information
We recommend using genuine Mercedes- Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes- Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed.
Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.
2 Valid only for vehicles with a gasoline engine.
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Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals. Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you.
Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio. In accordance with standard program guidelines, Roadside Assistance is prepared to provide vehicle service up until a reasonable distance from the next paved roadway. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Service technician or the tow service provider on a case-by-case basis. Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
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Change of address or ownership In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Truck" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may
not be readily available.
RUnleaded gasoline for vehicles with
catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter.
RGasoline may have a considerably lower octane rating. Improper fuel can cause engine damage.
Sport Utility Vehicle G Warning! This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use. This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury. Before you start to drive this vehicle, read the Operator’s Manual. Take time to become familiar with the driving characteristics of this vehicle. Be sure you are familiar with all vehicle controls. Learn how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
Operating safety Safety notes G Warning Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
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Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G Warning Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
Proper use of the vehicle To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to
motor vehicles G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks.
Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury. G Warning! HYBRID vehicles: It is imperative that you read the HYBRID Supplemental Operating Instructions included in your vehicle literature portfolio. You may otherwise not receive all necessary safety information and warning for the operation of your vehicle.
Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
BA 164.1 USA, CA Edition B 2011; 1; 2, en-US d2mskot
2010-04-21T17:25:06+02:00 - Seite 23
Version: 3.0.3.5
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153http:// www.safercar.gov); go to: ; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain additional information about vehicle safety from: http://www.safercar.gov.
Limited Warranty ! Follow the instructions in this manual
about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the
3 The system is called TELEAID in Canada.
Introduction
23
New or Used-Vehicle Warranty of