2003 Mercedes-benz E Class Owners Manual

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E 320 E 500 Our company and staff congratulate you on the purchase of your new Mercedes-Benz. Your selection of our product is a demon- stration of your trust in our company name. Further, it exemplifies your desire to own an automobile that will be as easy as possible to operate and provide years of service. Your Mercedes-Benz represents the ef- forts of many skilled engineers and crafts- men. To help assure your driving pleasure, and also the safety of you and your passen- gers, we ask you to make a small invest- ment of time: 앫 Please read this manual carefully be- fore putting it aside. Then return it to your vehicle where it will be handy for your reference. 앫 Please follow the recommendations contained in this manual. They are de- signed to acquaint you with the opera- tion of your Mercedes-Benz. 앫 Please pay attention to the warnings and cautions contained in this manual. They are designed to help improve the safety of the vehicle operator and oc- cupants. We extend our best wishes for many miles of safe, pleasurable driving. Mercedes-Benz USA, LLC A DaimlerChrysler Company Contents Introduction.......................................... 9 Product information................................ 9 Operator’s Manual............................... 10 Service and warranty information .. 10 Important notice for California retail buyers and lessees of Mercedes-Benz automobiles .......... 11 Maintenance .................................. 12 Roadside Assistance ...................... 12 Change of address or ownership.... 12 Operating your vehicle outside the USA or Canada......................... 13 Where to find it.................................... 14 Symbols............................................... 15 Operating safety .................................. 16 Proper use of the vehicle ............... 16 Problems with your vehicle.................. 17 Reporting safety defects...................... 18 Reporting safety defects ................ 18 At a glance .......................................... 19 Cockpit................................................. 20 Instrument cluster ................................ 22 Multifunction steering wheel ................ 24 Center console ..................................... 25 Upper part ...................................... 25 Lower part ...................................... 26 Overhead control panel ........................ 27 Door control panel................................ 28 Getting started ................................... 29 Unlocking ............................................. 30 Unlocking with the SmartKey.......... 30 Unlocking with KEYLESS-GO*......... 32 Adjusting .............................................. 34 Seats............................................... 34 Steering wheel ................................ 37 Mirrors............................................ 38 Driving .................................................. 40 Fastening the seat belts.................. 40 Starting the engine ......................... 43 Switching on headlamps ................. 46 Turn signals and high beam ............ 46 Windshield wipers........................... 47 Problems while driving.................... 48 Parking and locking.............................. 50 Parking brake ................................. 50 Switching off headlamps................. 51 Turning off the engine..................... 51 Safety and Security ........................... 55 Occupant safety ................................... 56 Airbags ........................................... 57 Seat belts ....................................... 61 Children in the vehicle .................... 65 Blocking of rear door window operation ........................................ 71 Panic alarm .......................................... 72 Activating........................................ 72 Deactivating.................................... 72 Driving safety systems ......................... 73 ABS................................................. 73 BAS................................................. 74 ESP ................................................. 75 The SBC brake system.................... 77 Anti-theft systems ................................ 81 Immobilizer ..................................... 81 Anti-theft alarm system .................. 82 Tow-away alarm.............................. 82 Contents Controls in detail ............................... 85 Locking and unlocking ......................... 86 Keys ............................................... 86 SmartKey with KEYLESS-GO*......... 89 Opening the doors from the inside . 93 Opening the trunk from the inside.. 94 Opening the trunk .......................... 96 Closing the trunk............................ 96 Trunk lid emergency release .......... 97 Separately locking the trunk .......... 98 Separately unlocking the trunk ...... 99 Automatic central locking .............. 99 Locking and unlocking from the inside ..................................... 100 Seats.................................................. 102 Easy-entry/exit feature* .............. 102 Head restraints............................. 103 Multicontour seat* ....................... 104 Dynamic driving seat*.................. 105 Heated seats* .............................. 107 Seat ventilation* .......................... 108 Memory function................................ 109 Storing positions into memory ..... 110 Recalling positions from memory . 110 Storing parking position ............... 111 Lighting.............................................. 112 Exterior lamp switch..................... 112 Combination switch ..................... 115 Hazard warning flasher ................ 115 Interior lighting............................. 116 Door entry lamps ......................... 117 Trunk lamp ................................... 117 Instrument cluster ............................. 118 Instrument cluster illumination .... 118 Coolant temperature display........ 119 Trip odometer .............................. 119 Tachometer.................................. 120 Outside temperature indicator ..... 120 Control system .................................. 121 Multifunction display.................... 121 Multifunction steering wheel........ 122 Menus .......................................... 124 Standard display menu ................ 126 AUDIO menu ................................ 126 NAVI*........................................... 128 Distronic* menu........................... 128 Malfunction memory menu .......... 129 Settings menu.............................. 130 Trip computer menu..................... 145 TEL menu* ................................... 147 Automatic transmission..................... 151 One-touch gearshifting ................ 152 Gear ranges ................................. 153 Gear selector lever position ......... 154 Program mode selector switch .... 155 Accelerator position..................... 156 Emergency operation (Limp home mode)....................... 156 Good visibility .................................... 157 Rear view mirror .......................... 157 Headlamp cleaning system* ........ 158 Sun visors .................................... 158 Rear window sunshade* .............. 160 Roller sunblind* in the rear doors 161 Climate control.................................. 162 Setting the temperature............... 165 Adjusting air distribution.............. 166 Adjusting air volume .................... 166 Defrosting .................................... 167 Air recirculation mode.................. 167 Rear window defroster................. 169 Deactivating the climate control system ............................. 170 Air conditioner ............................. 170 Residual heat and ventilation*..... 171 Automatic climate control* ............... 172 Setting the temperature............... 176 Contents Adjusting air distribution.............. 177 Adjusting air volume .................... 177 Defrosting .................................... 178 Air recirculation mode.................. 178 Charcoal filter .............................. 180 Rear window defroster................. 180 Air conditioner ............................. 181 Residual heat and ventilation ....... 182 Rear air conditioning.................... 182 Power windows.................................. 184 Opening and closing the windows 184 Synchronizing power windows ..... 186 Sliding/pop-up roof* ......................... 187 Opening and closing the slid- ing/pop-up roof* ......................... 187 Synchronizing the sliding/pop-up roof...................... 189 Panorama sliding/pop-up roof*......... 190 Panorama sliding/pop-up roof* ... 190 Solar panel*................................. 193 Driving systems ................................. 194 Cruise control .............................. 194 Distronic* .................................... 197 AIRMATIC DC (Dual Control)* ...... 209 PARKTRONIC system* ................. 212 Loading.............................................. 216 Roof rack ...................................... 216 Ski sack* ...................................... 216 Split rear bench seat*................... 219 Folding front passenger seat* ...... 222 Expanding the cargo area* ........... 223 Loading instructions ..................... 224 Cargo tie-down rings..................... 225 Useful features ................................... 226 Interior storage spaces ................. 226 Ashtrays........................................ 231 Cigarette lighter............................ 232 12-V socket* ................................ 232 Heated steering wheel* ................ 233 Telephone* ................................... 233 Tele Aid*....................................... 234 Garage door opener...................... 243 Operation .......................................... 247 The first 1000 miles (1500km) ........... 248 Driving instructions ............................ 249 Drive sensibly – save fuel.............. 249 Drinking and driving...................... 249 Pedals ........................................... 249 Power assistance.......................... 250 Brakes........................................... 250 Driving off ..................................... 252 Parking ......................................... 252 Tires.............................................. 252 Aquaplaning.................................. 253 Tire traction .................................. 253 Tire speed rating........................... 254 Winter driving instructions............ 254 Standing water ............................. 255 Passenger compartment............... 255 Traveling abroad ........................... 255 Control and operation of radio transmitter.................................... 256 Catalytic converter ....................... 256 Emission control ........................... 257 Coolant temperature .................... 258 At the gas station ............................... 259 Check regularly and before a long trip ..................................... 260 Engine compartment.......................... 261 Hood............................................. 261 Engine oil ...................................... 262 Transmission fluid level ................ 264 Coolant level................................. 264 Battery.......................................... 266 Windshield washer system and headlamp cleaning system* ......... 267 Contents Tires and wheels ................................ 268 Important guidelines .................... 268 Life of tire..................................... 269 Direction of rotation ..................... 269 Checking tire inflation pressure ... 269 Rotating wheels............................ 272 Winter driving..................................... 273 Winter tires................................... 273 Block heater (Canada only) .......... 274 Snow chains ................................. 274 Maintenance ...................................... 275 Flexible Service System PLUS (FSS PLUS) ........................................... 275 Clearing the service indicator....... 275 Service term exceeded................. 276 Calling up the service indicator .... 276 Resetting the service indicator..... 276 Setting the date for special works 278 Calling up the service data information................................... 279 Vehicle care ....................................... 280 Cleaning and care of vehicle ........ 280 Practical hints.................................. 287 What to do if … .................................. 288 Lamps in instrument cluster ........ 288 Lamp in center console................ 294 Messages in the display ............... 295 Where will I find ...? ........................... 324 First aid kit ................................... 324 Spare wheel ................................. 324 Luggage box................................. 325 Vehicle tool kit ............................. 326 Unlocking/locking in an emergency.. 327 Unlocking the vehicle................... 327 Locking the vehicle ...................... 328 Changing batteries....................... 328 Fuel filler flap emergency release 329 Manually unlocking the transmission selector lever .......... 330 Opening/closing in an emergency..... 331 Sliding/pop-up roof* or panorama sliding/pop-up roof* ... 331 Replacing bulbs ................................. 332 Bulbs............................................ 332 Replacing bulbs for front lamps ... 334 Replacing bulbs for rear lamps .... 336 Replacing wiper blades...................... 337 Replacing wiper blades ................ 337 Flat tire.............................................. 338 Preparing the vehicle ................... 338 Mounting the spare wheel ........... 338 Batteries............................................ 343 Disconnecting the battery............ 344 Removing the battery................... 344 Charging and reinstalling the battery ......................................... 344 Reconnecting the batteries.......... 345 Jump starting..................................... 346 Towing the vehicle............................. 348 Towing the vehicle ....................... 348 Installing towing eye bolt ............. 350 Fuses................................................. 352 Fuse box in passenger compartment ............................... 352 Contents Technical terms ............................... 375 Index ................................................. 381 Technical data ................................. 355 Spare parts service............................ 356 Warranty coverage............................. 357 Loss of Service and Warranty Information Booklet ..................... 357 Identification labels ........................... 358 Layout of poly-V-belt drive................. 359 E 320/E 500 ............................... 359 Engine................................................ 360 Rims and tires.................................... 361 Same-sized tires........................... 361 Minispare wheel........................... 362 Sport package.............................. 362 Electrical system ............................... 363 Main dimensions ............................... 364 Weights.............................................. 365 Fuels, coolants, lubricants etc............ 366 Capacities..................................... 366 Engine oils .................................... 368 Engine oil additives ....................... 368 Air conditioner refrigerant............. 368 Brake fluid..................................... 368 Premium unleaded gasoline.......... 369 Fuel requirements......................... 369 Gasoline additives......................... 369 Coolants ....................................... 370 Windshield and headlamp washer system .......................................... 372 Consumer information........................ 373 Uniform tire quality grading .......... 373 Contents Introduction Product information Product information Please observe the following in your own best interest: We recommend using Mercedes-Benz orig- inal parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and their special suitability for Mercedes-Benz vehicles. We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in indi- vidual cases an official approval or authori- zation by governmental or other agencies should exist. Use of such parts and acces- sories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them. Mercedes-Benz original parts as well as conversion parts and accessories ap- proved by us are available at your autho- rized Mercedes-Benz Center where you will receive comprehensive information, also on permissible technical modifications, and where proper installation will be per- formed. Introduction Operator’s Manual Operator’s Manual This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the in- structions and warnings contained in this manual. Ignoring them could result in dam- age to the vehicle or personal injury to you or others. Vehicle damage caused by fail- ure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment, your au- thorized Mercedes-Benz Center will be glad to demonstrate the proper proce- dures. 10 We continuously strive to improve our product, and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, infor- mation, illustrations and descriptions in this Operator’s Manual might differ from your vehicle. Optional equipment is also described in this manual, including operating instruc- tions wherever necessary. Since they are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle. If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures. The Operator’s Manual and Service Book- let are important documents and should be kept with the vehicle. Service and warranty information The Service and Warranty Information Booklet contains detailed information about the warranties covering your Mercedes-Benz, including: 앫 New Car Limited Warranty, 앫 Emission System Warranty, 앫 Emission Performance Warranty, 앫 California, Maine, Massachusetts, and Vermont Emission Control System Warranty (California, Maine, Massachusetts, and Vermont only), 앫 State Warranty Enforcement Laws (Lemon Laws). (1) the same substantial defect or mal- function results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that de- fect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair, (2) the same substantial defect or mal- function of a less serious nature than category (1) has been subject to repair four or more times and you have direct- ly notified us in writing of the need for its repair, or Important notice for California retail buyers and lessees of Mercedes-Benz automobiles Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if Mercedes-Benz USA, LLC and/or its au- thorized repair or service facilities fail to fix one or more substantial defects or mal- functions in the vehicle that are covered by its express warranty after a reasonable number of repair attempts. During the pe- riod of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approx. 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair at- tempts is presumed for a retail buyer or lessee if one or more of the following oc- curs: Introduction Operator’s Manual (3) the vehicle is out of service by reason of repair of the same or different sub- stantial defects or malfunctions for a cumulative total of more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC, Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350. 11 Introduction Operator’s Manual Maintenance Roadside Assistance Change of address or ownership The Service Booklet describes all the nec- essary maintenance work which should be performed at regular intervals. Always have the Service Booklet with you when you take the vehicle to your autho- rized Mercedes-Benz Center for service. The service advisor will record each ser- vice in the booklet for you. The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Cus- tomer Assistance Representatives 24 hours a day, 365 days a year. For additional information refer to the Mercedes-Benz Roadside Assistance Pro- gram brochure in your glove box. If you change your address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Informa- tion Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MER-Cedes, or Customer Ser- vice (in Canada) at 1-800-387-0100. It is in your own interest that we can contact you should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it avail- able to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty In- formation Booklet, or call the Mercedes-Benz Customer Assistance Cen- ter (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. 12 Operating your vehicle outside the USA or Canada If you plan to operate your vehicle in for- eign countries, please be aware that: 앫 service facilities or replacement parts may not be readily available, 앫 unleaded gasoline for vehicles with cat- alytic converters may not be available; the use of leaded fuels will damage the catalysts, 앫 gasoline may have a considerably low- er octane rating, and improper fuel can cause engine damage. Certain Mercedes-Benz models are avail- able for delivery in Europe under our Euro- pean Delivery Program. For details, consult your authorized Mercedes-Benz Center or write to: In the USA: Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Mercedes-Benz Canada, Inc. European Delivery Department 849 Eglinton Avenue East Toronto, Ontario M4G 2L5 Introduction Operator’s Manual 13 Introduction Where to find it Where to find it This Operator’s Manual is designed to pro- vide comprehensive support information for you, the vehicle operator. For you to find information quickly each section has its own reference color: At a glance Here you will find an overview of all the controls that can be operated from the driver’s seat. Getting started Here you will find all the information you need for your first drive. You should read this section first if this is your first Mercedes-Benz vehicle or if you are rent- ing or borrowing this vehicle. Safety and Security Here you will find descriptions of the safety features of your vehicle. 14 Controls in detail Here you will find detailed information about the equipment installed in your vehi- cle. This section expands on the "Getting started" section and also describes techni- cal innovations. If you are already familiar with the basic functions of your vehicle, this section will be of particular interest to you. Operation Here you will find all the information you need for the proper operation of your vehi- cle. Practical hints This section provides fast assistance for dealing with problems you may encounter. Technical data All important technical data for your vehi- cle can be found in this section. Indexes The glossary provides explanations of the most important technical terms. The table of contents and the index are de- signed to help you find information quickly and easily. The following publications are part of your vehicle documentation: 앫 this Operator’s Manual 앫 the Service Booklet Separate operating instructions will be provided as required depending on the equipment options installed in your vehi- cle. Symbols The following symbols are found in this Operator’s Manual: Optional equipment is identified with an asterisk. Since standard equipment varies between models, the descriptions and illustrations in this manual may differ slightly from the actual equipment of your vehi- cle. Introduction Symbols Warning! 왘 This symbol points to instructions for you to follow. Warning notices draw your attention to haz- ards that may endanger your health or life, or the health or life of others. 왘 A number of these symbols appearing in succession indicates a multiple-step procedure. Highlights hazards that may result in damage to your vehicle. Helpful hints or further information you may find useful. 컄 Page 컄컄 -> This symbol tells you where to look for further information on a topic. This continuation symbol marks an interrupted procedure which will be continued on the next page. In the glossary of technical terms, this symbol is used to cross-reference term defini- tions. Display Words appearing in the multi- function display are printed in the type shown here. 15 Introduction Operating safety Operating safety Warning! Proper use of the vehicle Proper use of the vehicle requires that you are familiar with the following information and rules: 앫 the safety precautions in this manual 앫 the "Technical data" section in this manual 앫 traffic rules and regulations 앫 motor vehicle laws and safety stan- dards Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle’s electronic components are in- terconnected, any modification made may produce an undesired effect on other sys- tems. Electronic system malfunctions could seri- ously impair the operating safety of your ve- hicle. Ensure that any repairs or modifications to electronic components are carried out by an authorized Mercedes-Benz Center. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function while the engine is running. You should therefore nev- er turn off the engine while driving. 16 Introduction Problems with your vehicle Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us at one of the following addresses: In the USA: Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Customer Relations Department Mercedes-Benz Canada, Inc. 849 Eglinton Avenue East Toronto, Ontario, M4G 2L5 17 Introduction Reporting safety defects Reporting safety defects For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966". Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve- hicle safety from the Hotline. 18 At a glance Cockpit Instrument cluster Multifunction steering wheel Center console Overhead control panel Door control panel 19 At a glance Cockpit Cockpit 20 Item 1 Parking brake pedal 2 Hood lock release 3 Steering wheel adjustment stalk Heated steering wheel* 4 Parking brake release 5 Combination switch 앫 Turn signals 앫 Windshield wipers 앫 High beam 6 Door control panel 7 Exterior lamp switch Page 45, 50 261 38 233 45 46 47 47 28 112 Page 158 201 197 22, 118 24, 122 Item 8 Headlamp washer button* 9 Cruise control lever 앫 Cruise control 앫 Distronic* 10 Instrument cluster 11 Multifunction steering wheel 12 Horn 13 Lever for voice recognition system*, see separate operating instructions At a glance Cockpit Item 14 Starter switch 15 Front Parktronic* warning indicator 16 Overhead control panel 17 Mobile phone/Glasses box 18 Glove box lid release, glove box lock 19 Glove box 20 Center console Page 31 212 27 226 226 226 25 21 At a glance Instrument cluster Instrument cluster 22 Item Page Item Page Item 1 L Left turn signal indi- 7 Coolant temperature dis- 10 Clock with: cator lamp 2 v Electronic Stability 288 Program (ESP) warning lamp 3 Speedometer 4 Multifunction display with: Basic display with outside temperature display Status indicator with mal- function warning message Trip odometer 5 l Distance warning lamp1 6 K Right turn signal in- dicator lamp 126 119 289 1 Vehicles without Distronic*: Warning lamp without function. It illuminates with key in starter switch position 2. It should go out when the engine is run- ning. play with: • Coolant tempera- ture warning lamp 8 Tachometer with: 292 1 Supplemental 290 restraint system indicator lamp - Antilock Brake Sys- tem (ABS) malfunc- tion indicator lamp < Seat belt nonusage warning lamp A High beam head- lamp indicator 9 Main odometer with: 앫 Selector lever position 앫 Program mode At a glance Instrument cluster Page 291 291 293 ; Brake warning lamp, except Canada 3 Brake warning lamp, Canada only ? Engine malfunction indicator lamp 289 11 Fuel display with: A Fuel reserve warn- 293 ing lamp 12 Reset knob for: 앫 Resetting trip odometer 앫 Adjusting instrument cluster illumination 앫 Confirming new time settings 293 115 43 155 119 118 136 23 Page 121 122 Item Page 4 Menu systems: Press but- ton è for next system ÿ for previous system 5 Moving within a menu: Press button j for next display k for previous display Item 1 Multifunction display in speedometer Operating control sys- tem 2 Selecting the submenu or setting the volume ç down/to decrease æ up/to increase 3 Telephone*: Press button í to take a call to dial a call ì to end a call to reject an incom- ing call At a glance Multifunction steering wheel Multifunction steering wheel 24 Center console Upper part At a glance Center console Item 8 Electronic Stability Pro- gram (ESP) control switch 9 Seat heater*, driver’s side 10 Hazard warning flasher switch Page 76 107 115 11 PASSENGER AIRBAG OFF 67 warning lamp Item 1 Automatic climate control* 2 Audio system, see sepa- rate operating instructions 3 Seat heater*, front passen- ger side 4 Rear window sunshade* 5 Central locking switch 6 Opening/closing button for storage tray or CD changer*, see separate op- erating instructions Page 172 107 160 100 227 7 Rear seat head restraints 104 switch, folding down 25 Item 1 Ashtray 2 KEYLESS-GO* start/stop button 3 Selector lever for automat- ic transmission 4 Parking assist (Parktronic system)* deactivation switch Page 231 33 43, 151 212 5 Adaptive damping system 209 (ADS)* switch Item 6 Vehicle level control switch* 7 Thumbwheel for setting distance for Distronic* 8 Distance warning func- tion* on/off switch Page 209 204 205 9 Program mode selector for 155 automatic transmission At a glance Center console Lower part 26 Overhead control panel At a glance Overhead control panel Item 1 Rear interior lighting on/off 2 Automatic interior lighting 3 Front interior lighting on/off 4 Temperature sensor 5 Right reading lamp on/off 6 Sliding/pop-up roof* or panorama sliding/pop-up roof* Page 116 116 116 116 187, 190 Item 7 Tele Aid (emergency call system) button 8 Rear view mirror 9 Reading lamps 10 Garage door opener 11 Tow-away alarm button 12 Ambient lighting 13 Interior lighting 14 Left reading lamp on/off Page 234 157 116 243 82 140 117 27 Item 1 Door handle 2 Seat adjustment 3 Memory function (for stor- ing seat, mirror and steer- ing wheel settings) 4 Exterior rear view mirror adjustment 5 Switches for opening/ closing front and rear side windows, rear window override switch Page 93 35 109 39 184 6 Trunk lid release switch, 94 Trunk lid opening/closing system* At a glance Door control panel Door control panel 28 Getting started Unlocking Adjusting Driving Parking and locking 29 Getting started Unlocking The "Getting started" section provides an overview of the vehicle’s most basic func- tions. First-time Mercedes-Benz owners should pay special attention to the infor- mation given here. If you are already familiar with the basic functions described here, the "Controls in detail" section will help you with further in- formation. The corresponding page refer- ences are at the end of each segment. Unlocking Unlocking with the SmartKey SmartKey with remote control 1 ‹ Lock button 2 Š Unlock button for trunk lid 3 Œ Unlock button 4 Â Panic button (컄 page 72) 왘 Press unlock button Œ on the key. All turn signal lamps blink once. The locking knobs in the doors move up. 왘 Get in the vehicle and insert the key in the starter switch. More information can be found in the "Controls in detail" section (컄 page 86). 30 Starter switch positions Starter switch 0 For removing key 1 Power supply to some electrical con- sumers, such as seat adjustment 2 Ignition (power supply for all electrical consumers) and driving position 3 Starting position Warning! When leaving the vehicle always remove the key from the starter switch, take the Smart- Key with KEYLESS-GO* (if so equipped) with you and lock the vehicle. Do not leave chil- dren unattended in the vehicle, or with ac- cess to an unlocked vehicle. Unsupervised use of vehicle equipment may cause serious personal injury. The SmartKey can only be removed from the starter switch with the gear selector lever in position P. Getting started Unlocking If the key is left in starter switch position 0 for an extended period of time, it can no longer be turned in the starter switch. 왘 Remove the key from the starter switch and reinsert. If the key can still not be turned, the battery may not be sufficiently charged. 왘 Check the battery and charge it if necessary (컄 page 266). 왘 Get a jump start (컄 page 346). To prevent accelerated battery dis- charge or a completely discharged bat- tery, always remove the key from the starter switch. 31 Getting started Unlocking Unlocking with KEYLESS-GO* Your vehicle comes supplied with two SmartKeys with remote controls and a re- movable mechanical key. The locking tabs for the mechanical key portion of the two keys are a different color to help distin- guish each key unit. The function of the SmartKey overrules the KEYLESS-GO function. If you have the KEYLESS-GO function, your vehicle checks whether the SmartKey with KEYLESS-GO is valid when you grasp the door handle. If your key is valid, the doors will unlock, and you can open them. To unlock the vehicle, the SmartKey with KEYLESS-GO must be outside the vehicle, no further than approx. 3 feet (1 meter) away from the door. Warning! When leaving the vehicle always take the key and the SmartKey with KEYLESS-GO with you, and lock the vehicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsuper- vised use of vehicle equipment may cause serious personal injury. 왘 Grasp the door handle. The turn signal lamps blink once. The locking knobs on the doors move up. Pressing the KEYLESS-GO start/stop but- ton on the selector lever corresponds to turning the key to the various starter switch positions. 32 Make sure the gear selector lever is set to P. Do not depress the brake pedal. Position 1 왘 Press the KEYLESS-GO start/stop but- ton once. This supplies power to some electrical consumers, such as seat adjustment. If you now press the KEYLESS-GO start/stop button twice, the power supply is again switched off. 1 KEYLESS-GO start/stop button Before you press the KEYLESS-GO start/stop button, the vehicle’s on-board electronics have status 0 (as with key re- moved). Getting started Unlocking Ignition (or position 2) 왘 Press the KEYLESS-GO start/stop but- ton twice. This supplies power to all electrical consumers. All the lights in the instru- ment cluster light up. If you now press the KEYLESS-GO start/stop button once, the power sup- ply is again switched off. More information can be found in the "Controls in detail" section (컄 page 89). For information on starting the engine us- ing the KEYLESS-GO start/stop button, see "Starting with KEYLESS-GO" (컄 page 44). 33 Getting started Adjusting Adjusting Warning! All seat, head restraint, steering wheel, and rear view mirror adjustments, as well as fas- tening of seat belts, must be done before the vehicle is put into motion. Seats Warning! Do not adjust the driver’s seat while driving. Adjusting the seat while driving could cause the driver to lose control of the vehicle. Never ride in a moving vehicle with the seat back reclined. Sitting in an excessively re- clined position can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the belt would apply force at the abdomen or neck. That could cause se- rious or fatal injuries. The seat back and seat belts provide the best restraint when the wearer is in an upright position and belts are properly positioned on the body. 34 Your seat must be adjusted so that you can correctly fasten your seat belt (컄 page 40). Never place hands under the seat or near any moving parts while a seat is being ad- justed. Warning! When leaving the vehicle always remove the key from the starter switch, take the Smart- Key with KEYLESS-GO* (if so equipped) with you, and lock your vehicle. The power seats can also be operated with the driver’s or passenger door open. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsu- pervised use of vehicle equipment may cause serious personal injury. Warning! Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmartTM compatible child seat, which operates with the BabySmartTM system installed in the ve- hicle to deactivate the passenger front air- bag when it is properly installed. Otherwise they will be struck by the airbag when it in- flates in a crash. If this happens, serious or fatal injury will result. According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seat- ing positions. Infants and small children must ride in back seats and be seated in an appropriate infant or child restraint system, which is properly secured with the vehicle’s seat belt, fully in accordance with the child seat manufacturer’s instructions. Seat adjustment The seat adjustment switches are located in each door. Infants and small children must be seated in an appropriate infant or child restraint sys- tem, which is properly secured with the ve- hicle’s seat belt, fully in accordance with the child seat manufacturer’s instructions. A child’s risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. 1 Seat fore and aft adjustment 2 Seat height 3 Seat cushion tilt 4 Backrest tilt 5 Head restraint height 왘 Turn the key in the starter switch to position 1 or 2. or 왘 Press the KEYLESS GO* start/stop button once or twice. or Getting started Adjusting 왘 Open the driver’s or passenger door. Seat height 왘 Press the switch up or down in the di- rection of arrow 2. Seat fore and aft adjustment 왘 Press the switch forward or backward in the direction of arrow 1. Adjust to a comfortable seating posi- tion that still allows you to reach the accelerator/brake pedal safely. The position should be as far to the rear as possible, consistent with ability to properly operate controls. When moving the seat, be sure that there are no items in the footwell or be- hind the seats. Otherwise you could damage the seats. 35 Getting started Adjusting Seat cushion tilt 왘 Press the switch up or down in the di- rection of arrow 3 until your upper legs are lightly supported. Backrest tilt 왘 Press the switch forward or backward in the direction of arrow 4 until your arms are slightly angled when holding the steering wheel. Front head restraint height 왘 Press the switch up or down in the di- rection of arrow 5. Warning! Front head restraint tilt For safety reasons, always drive with the rear head restraints in the upright position when the rear seats are occupied. Keep the area around head restraints clear of articles (e.g. clothing) to not obstruct the folding operation of the head restraints. The rear seat head restraints cannot be adjusted. Warning! For your protection, drive only with properly positioned head restraints. Adjust head restraint to support the back of the head approximately at ear level. Do not drive the vehicle without the seat head restraints. Head restraints are intend- ed to help reduce injuries during an acci- dent. 왘 Manually adjust the angle of the head restraint. Push or pull on the lower edge of the head restraint cushion. More information can be found in the "Controls in detail" section (컄 page 102). Rear seat head restraints The rear seat head restraints can be folded backward for increased visibility. 36 Folding rear head restraints back with switch in the center console Placing rear head restraints upright Steering wheel Getting started Adjusting 왘 Pull the head restraint forward until it locks into position. 1 Head restraint release switch 왘 Turn the electric key in starter switch to position 1 or 2. 왘 Press the symbol-side on rocker switch 1 to release the head restraints. The head restraints will fold backward. Warning! Do not adjust the steering wheel while driv- ing. Adjusting the steering wheel while driv- ing could cause the driver to lose control of the vehicle. When leaving the vehicle always remove the key from the starter switch, take the Smart- Key with KEYLESS-GO* (if so equipped) with you and lock your vehicle. The electrical steering wheel adjustment feature can also be operated with the driv- er’s door open. Do not leave children unat- tended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehi- cle equipment may cause serious personal injury. 37 Getting started Adjusting Steering wheel adjustment The stalk is located on the steering column (lower left). 1 Steering column stalk, adjusts length 2 Steering column stalk, adjusts height 왘 Turn the key in the starter switch to position 1 or 2. or 왘 Press the KEYLESS GO* start/stop button once or twice. or 왘 Open the driver or passenger door. 38 Steering column, lengthen or shorten 왘 Move stalk forward or backward in the direction of arrow 1 until a comfortable steering wheel position is reached with your arms slightly bent at the elbow. Steering column, height 왘 Move the stalk up or down in the direc- tion of arrow 2. Make sure that your legs can move freely and that all the displays (including malfunction and in- dicator lamps) on the instrument clus- ter are clearly visible. Mirrors Adjust the inside and exterior rear view mirrors before driving so that you have a good view of the road and traffic condi- tions. Warning! In the case of an accident liquid electrolyte may escape the mirror housing if the mirror glass breaks. Electrolyte has an irritating effect. Do not al- low the liquid to come into contact with eyes, skin, clothing, or respiratory system. In case it does, immediately flush affected area with water, and seek medical help if necessary. Inside rear view mirror 왘 Manually adjust the inside rear view mirror. More information can be found in the "Controls in detail" section (컄 page 157). Exterior rear view mirror The buttons are on the driver’s door. Warning! Exercise care when using the passenger side exterior rear view mirror. The mirror surface is convex (outwardly curved surface for a wider field of view). Objects in mirror are closer than they appear. Check your in- side rear view mirror or glance over your shoulder before changing lanes. Electrolyte drops coming into contact with the vehicle paint finish can only be completely removed while in their liq- uid state and by applying plenty of wa- ter. 1 Passenger side mirror 2 Adjustment button 3 Driver’s side mirror 왘 Make sure that the ignition is switched on. All the lights in the instrument cluster light up. 왘 Press button 3 for the left mirror or button 1 for the right mirror. 왘 Push adjustment button 2 up, down, left or right according to the setting de- sired. Getting started Adjusting If an exterior rear view mirror housing is forcibly pushed forward or backward, reposition it by applying firm pressure until it snaps into place. The mirror housing is now properly positioned and you can adjust the mirror normally. At low ambient temperatures, the mir- rors will be heated automatically. More information can be found in the "Controls in detail" section (컄 page 157). 39 Getting started Driving Driving Warning! Fastening the seat belts Do not lay any objects in the driver’s foot- well. Be careful that floor mats or carpets in the driver’s footwell have sufficient clear- ance for the pedals. During sudden driving or braking maneuvers the objects could get between the pedals. You could then no longer brake or acceler- ate. Warning! Always fasten your seat belt before driving off. Always make sure your passengers are properly restrained, even those sitting in the rear and pregnant women. Failure to wear and properly fasten and po- sition your seat belt greatly increases your risk of injuries and their likely severity in an accident. You and your passenger should al- ways wear seat belts. If you are ever in an accident, your injuries can be considerably more severe without your seat belt properly buckled. Without your seat belt buckled, you are much more likely to hit the interior of the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, the possibility of injury or death is lessened if you are wearing your seat belt. The airbags can only protect as ex- pected if the occupants are using their seat belts (컄 page 61). Warning! Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmartTM compatible child seat, which operates with the BabySmartTM system installed in the ve- hicle to deactivate the passenger front air- bag when it is properly installed. Otherwise they will be struck by the airbag when it in- flates in a crash. If this happens, serious or fatal injury will result. 40 According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seat- ing positions. Infants and small children must ride in back seats and be seated in an appropriate infant or child restraint system, which is properly secured with the vehicle’s seat belt, fully in accordance with the child seat manufacturer’s instructions. A child’s risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. Warning! Never let more people ride in the vehicle than there are seat belts available. Be sure everyone riding in the vehicle is correctly re- strained with a separate seat belt. Warning! Never ride in a moving vehicle with the back- rest reclined. Sitting in an excessively re- clined position can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the belt would apply force at the abdomen or neck. That could cause se- rious or even fatal injuries. The backrest and seat belt provide the best restraint when the wearer is in an upright position and the belt is properly positioned on the body. Warning! Read and observe the additional warning no- tices printed in the “Safety and security” section (컄 page 61). Getting started Driving 1 Retractor 2 Latch plate 3 Buckle 4 Release button 41 Getting started Driving 왘 Place the belt over your shoulder. 왘 Push latch plate 2 into buckle 3 until it clicks. 왘 If necessary, tighten the lap portion to a snug fit by pulling shoulder portion up. Belt outlet height adjustment Proper use of seat belts 앫 Do not twist the belt when fastening. 앫 Adjust seat belt so that the shoulder portion is located as close as possible to the middle of the shoulder (it should not touch the neck or pass under the arm). 앫 Position the lap belt as low as possible on your hips (over hip joint) and not across the abdomen. 앫 Place the seat backrest in a nearly up- right position. 앫 Each seat belt should never be used for more than one person at a time. 앫 Do not fasten a seat belt around a per- son and another object at the same time. 앫 Check your seat belt during travel to ensure that it is properly positioned. 앫 Ensure that the seat belt is always fit- ted snugly. You should avoid wearing bulky clothing, such as winter coats, when traveling in the vehicle. 1 Release button 왘 Press release button 1 and move the seat belt height adjuster upward or downward. 42 Warning! Do not pass belts over sharp edges. They could tear. Do not allow the belt to get caught in the door or in the seat adjustment mechanism. This could damage the belt. Never attempt to make modifications to seat belts. This could impair the effective- ness of the belts. Damaged seat belts or belts that were highly stressed in an accident must be replaced by an authorized Mercedes-Benz Center. Starting the engine Automatic transmission Getting started Driving Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide, and inhaling it can cause uncon- sciousness and lead to death. Do not run the engine in confined areas (such as a garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these conditions, drive only with at least one win- dow fully open. Gearshift pattern for automatic transmission P Park position with selector lever lock R Reverse gear N Neutral D Drive position 왘 Make sure that the gear selector lever is set to P. More information can be found in the "Controls in detail" section (컄 page 151). 43 Getting started Driving Starting with the key 왘 Turn the key in the starter switch to position 3 and hold until the engine starts (컄 page 31). You can also use the "touch-start" func- tion. Turn the key to position 3 and re- lease it again immediately. The engine then starts automatically. 왘 Depress the brake pedal. The selector lever lock is released. For information on turning off the engine with the key, see “Turning off the engine” (컄 page 51). Starting with KEYLESS-GO* You can start your vehicle without a key using the KEYLESS-GO start/stop button on the gear selector lever. 44 Starting difficulties Ensure that the brake pedal is de- pressed when starting the engine. If the engine does not start as described, carry out the following steps: 왘 If you are starting the engine with the key, turn key in starter switch to position 0 and repeat starting proce- dure. 왘 If you are starting the engine with KEYLESS-GO*: Close any doors that may be open to allow for better detec- tion of the SmartKey with KEYLESS-GO*. Or: Start the engine with the key as radio signals from another source may be in- terfering with the SmartKey with KEYLESS-GO*. 왘 Repeat the starting procedure (컄 page 43). Remember that extended starting attempts can drain the battery. 1 KEYLESS-GO start/stop button 왘 Depress the brake pedal during the starting procedure. Do not depress ac- celerator. The selector lever lock is released. 왘 Press KEYLESS-GO start/stop button 1 once. The engine starts automatically. For information on turning off the engine with KEYLESS-GO, see “Turning off with KEYLESS-GO*” (컄 page 53). 왘 Get a jump start (컄 page 346). If the engine does not start after several starting attempts, there could be a mal- function in the engine electronics or in the fuel supply system. 왘 Notify an authorized Mercedes-Benz Center. Parking brake 1 Parking brake pedal 2 Parking brake release handle Warning! When leaving the vehicle always remove the key from the starter switch, take the Smart- Key with KEYLESS-GO* (if so equipped) with you and lock the vehicle. Do not leave chil- dren unattended in the vehicle, or with ac- cess to an unlocked vehicle. Children could release the parking brake, which could re- sult in an accident or serious injury. 왘 Release the parking brake by pulling on handle 2. The indicator lamp ; (USA only) or 3 (Canada only) in the clock goes out. Driving 왘 Depress the brake pedal. 왘 Move selector lever to position D or R. Getting started Driving Wait for the gear selection process to complete before setting the vehicle in motion. 왘 Release the brake pedal. 왘 Carefully depress the accelerator pedal. Once the vehicle is in motion, the automat- ic central locking system engages and the locking knobs drop down. You can open a locked door from the inside. Open door only when conditions are safe to do so. If you hear a warning signal when driv- ing off, you have forgotten to release the parking brake. Release the parking brake. 45 Getting started Driving After a cold start the automatic transmis- sion engages at a higher revolution. This al- lows the catalytic converter to reach its operating temperature earlier. More information on driving can be found in the "Operation" section (컄 page 249). Switching on headlamps Turn signals and high beam The combination switch is on the left of the steering column. Warning! On slippery road surfaces, never downshift in order to obtain braking action. This could result in drive wheel slip and reduced vehi- cle control. Your vehicle’s ABS will not pre- vent this type of loss of control. Warning! It is dangerous to shift the selector lever out of P or N if the engine speed is higher than idle speed. If your foot is not firmly on the brake pedal, the vehicle could accelerate quickly forward or in reverse. You could lose control of the vehicle and hit someone or something. Only shift into gear when the en- gine is idling normally and when your right foot is firmly on the brake pedal. 46 Exterior lamp switch 1 Off 2 Low beam headlamps on 왘 Turn the switch to B. More information can be found in the "Controls in detail" section (컄 page 112). Combination switch 1 Turn signals, right 2 Turn signals, left 왘 Press the combination switch up 1 or down 2. To signal minor directional changes, move combination switch to point of resistance only and release. The turn signal blinks three times. Windshield wipers The combination switch is on the left of the steering column. High beam 왘 Push the combination switch forward. The high beam headlights are switched on. The high beam symbol A in the tachometer lights up. More information can be found in the "Controls in detail" section (컄 page 115). Combination switch 1 Single wipe 2 Switching on windshield wipers 왘 Make sure that the ignition is switched on. Switching on windshield wipers 왘 Turn the combination switch to the de- sired position depending on the inten- sity of the rain. Getting started Driving 0 Windshield wipers off Intermittent wiping (interval depen- dent on wetness of windshield) II Normal wiper speed III Fast wiper speed The intermittent wiping interval is de- pendent on wetness of windshield. Wiping will not occur with a door open. Do not leave windshield wipers in inter- mittent setting when vehicle is taken to an automatic car wash or during wind- shield cleaning. Wipers will operate in the presence of water sprayed on the windshield, and wipers may be dam- aged as a result. The switch should not be left in inter- mittent setting as the wipers will wipe the windshield once every time the en- gine is started. Dust that accumulates on the windshield might scratch the glass when wiping occurs on a dry windshield. 47 ! If leaves, snow, etc. block the wind- shield wipers, switch off the wipers. 앫 For safety reasons, withdraw key from starter switch. Remove block-

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2003 Mercedes-benz E Class Owners Manual