2012 Mercedes-benz E Class Sedan and Wagon Owners Manual

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E-Class Sedan and Wagon Operator's Manual ! These warning notes draw your attention to hazards that could cause damage to your vehicle. i This symbol indicates useful instructions or further information that could be helpful to you. Y Page YY This symbol designates an instruction you must follow. Several consecutive symbols indicate an instruction with several steps. This symbol tells you where you can find further information on a topic. This symbol indicates a warning or an instruction that is continued on the next page. Display This font indicates a display message in the multifunction display/COMAND display. Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved. Symbols Registered trademarks: RBabySmart™ is a registered trademark of the Siemens Automotive Corp. RBluetooth® is a registered trademark of the Bluetooth SIG Inc. RDTS is a registered trademark of DTS, Inc. 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In this Operator's Manual, you will find the following symbols: G WARNING Warning notes draw your attention to hazards that endanger your health or life, or the health or life of others. Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others. The equipment or model designation of your vehicle may differ according to: Rmodel Rorder Rcountry variant Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features Therefore, you cannot base any claims on the illustrations or text content in this Operator's Manual. The following are integral components of the vehicle: ROperator's Manual RService Booklet REquipment-dependent supplements Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company 2125846181 É2125846181mËÍ Contents Index ....................................................... 4 At a glance ........................................... 27 Introduction ......................................... 22 Safety ................................................... 37 Opening/closing ................................. 73 Seats, steering wheel and mirrors .... 97 Lights and windshield wipers .......... 113 Climate control ................................. 129 Driving and parking .......................... 143 On-board computer and displays .... 213 Stowing and features ....................... 273 Maintenance and care ...................... 307 Breakdown assistance ..................... 321 Wheels and tires ............................... 345 Technical data ................................... 379 4 Index 1, 2, 3 ... 115 V socket ...................................... 295 12 V socket see Sockets 4ETS see ETS/4ETS (Electronic Traction System) 4MATIC (permanent four-wheel drive) .................................................. 192 4MATIC off-road system ................... 192 ABS (Anti-lock Braking System) Display message ............................ 235 Function/notes ................................ 64 Important safety notes .................... 64 Warning lamp ................................. 264 Activating/deactivating cooling with air dehumidification ................. 134 Active Blind Spot Assist Activating/deactivating (on- board computer) ............................ 225 Function/information .................... 207 Active Driving Assistance package . 206 Active Lane Keeping Assist Activating/deactivating (on- board computer) ............................ 225 Display message ............................ 250 Function/information .................... 210 Active Light System Display message ............................ 244 Active multicontour seat .................. 102 Active service system PLUS see ASSYST PLUS service interval display ADAPTIVE BRAKE ................................. 69 Adaptive Highbeam Assist Display message ............................ 245 Function/notes ............................. 118 Switching on/off (on-board computer) ...................................... 227 Additives (engine oil) ........................ 388 Air bags Display message ............................ 241 Front air bag (driver, front passenger) ....................................... 41 Important safety notes .................... 40 Knee bag .......................................... 42 PASSENGER AIRBAG OFF indicator lamp .................................. 44 Pelvis air bag ................................... 43 Safety guidelines ............................. 39 Side impact air bag .......................... 42 Window curtain air bag .................... 44 Air-conditioning system see Climate control Air filter (display message) .............. 248 AIRMATIC Display message ............................ 249 Function/notes ............................. 189 see Tire pressure Air pressure Air vents Glove box ....................................... 141 Important safety notes .................. 140 Rear ............................................... 141 Setting ........................................... 140 Setting the center air vents ........... 141 Setting the side air vents ............... 141 Alarm system see ATA (Anti-Theft Alarm system) Alertness Assistant see ATTENTION ASSIST Ambient lighting (on-board computer) .......................................... 227 AMG adaptive sport suspension system ................................................ 190 AMG menu (on-board computer) ..... 230 Anti-lock Braking System see ABS (Anti-lock Braking System) Anti-Theft Alarm system see ATA (Anti-Theft Alarm system) Anti-theft system ATA (Anti-Theft Alarm system) ......... 72 Ashtray ............................................... 292 Assistance menu (on-board computer) .......................................... 224 ASSYST PLUS see ASSYST PLUS service interval display Index ATA (Anti-Theft Alarm system) Basic settings Activating/deactivating ................... 72 Function ........................................... 72 Switching off the alarm .................... 72 ATTENTION ASSIST Activating/deactivating ................. 225 Display message ............................ 249 Function/notes ............................. 199 Audio menu (on-board computer) .... 221 Audio system see separate operating instructions Authorized Mercedes-Benz Center see Qualified specialist workshop AUTO lights Display message ............................ 245 see Lights Automatic engine start (ECO start/ stop function) .................................... 149 Automatic engine switch-off (ECO start/stop function) .......................... 149 Automatic headlamp mode .............. 116 Automatic transmission Automatic drive program ............... 157 Changing gear ............................... 155 DIRECT SELECT lever ..................... 153 Display message ............................ 257 Driving tips .................................... 155 Emergency running mode .............. 160 Kickdown ....................................... 156 Manual drive program .................... 158 Problem (malfunction) ................... 160 Program selector button ................ 156 Pulling away ................................... 147 Selector lever ................................ 152 Shift ranges ................................... 157 Starting the engine ........................ 147 Steering wheel paddle shifters ...... 157 Transmission position display ........ 153 Transmission positions .................. 155 Automatic transmission emergency mode ............................... 160 Back support see Lumbar support Bag hook ............................................ 282 BAS (Brake Assist System) ................. 64 Belt see Settings BAS PLUS (Brake Assist System PLUS) .................................................... 64 Battery (SmartKey) Checking .......................................... 78 Important safety notes .................... 78 Replacing ......................................... 78 Battery (vehicle) Charging ........................................ 337 Display message ............................ 247 Important safety notes .................. 335 Jump starting ................................. 338 see Seat belts Blind Spot Assist Activating/deactivating ................. 225 Notes/function .............................. 203 see Active Blind Spot Assist BlueTEC (DEF) .................................... 387 Bottle holder ...................................... 290 Brake Assist System see BAS (Brake Assist System) Brake fluid Display message ............................ 237 Notes ............................................. 388 Brake fluid level ................................ 312 Brake lamps Display message ............................ 243 Brakes ABS .................................................. 64 BAS .................................................. 64 BAS PLUS ........................................ 64 Brake fluid (notes) ......................... 388 Display message ............................ 235 Driving tips .................................... 171 High-performance brake system .... 173 Important safety notes .................. 171 Maintenance .................................. 172 Parking brake ................................ 169 Warning lamp ................................. 263 Breakdown Bulbs see Flat tire see Towing away/tow-starting see Changing bulbs 6 Index California see Technical data Changing bulbs Important notice for retail customers and lessees .................... 23 Calling up a malfunction see Display messages Capacities Car Care see Vehicle Carpets .......................................... 320 Car wash ........................................ 314 Display ........................................... 318 Exterior lights ................................ 317 Gear or selector lever .................... 319 Matte finish ................................... 316 Night View Assist Plus ................... 318 Notes ............................................. 313 Paint .............................................. 316 Plastic trim .................................... 319 Power washer ................................ 315 Rear view camera .......................... 318 Roof lining ...................................... 320 Seat belt ........................................ 320 Seat cover ..................................... 320 Sensors ......................................... 317 Steering wheel ............................... 319 Tail pipes ....................................... 318 Trim pieces .................................... 319 Washing by hand ........................... 315 Wheels ........................................... 315 Windows ........................................ 317 Wiper blades .................................. 317 Wooden trim .................................. 319 Cargo compartment cover ............... 282 Cargo compartment enlargement ... 280 Cargo compartment floor ................. 286 Cargo net ........................................... 284 Attaching ....................................... 284 Cargo tie down rings ......................... 281 Car wash (care) ................................. 314 CD player/CD changer (on-board computer) .......................................... 222 Cell phone see Mobile phone Center console Central locking Lower section .................................. 33 Lower section (AMG vehicles) .......... 34 Upper section .................................. 32 Automatic locking (on-board computer) ...................................... 228 Locking/unlocking (SmartKey) ........ 74 High-beam headlamps ................... 123 Important safety notes .................. 121 Infrared lamp ................................. 123 Low-beam headlamps .................... 122 Overview of bulb types .................. 122 Parking lamps ................................ 123 Standing lamps (front) ................... 123 Turn signals (front) ......................... 124 Child-proof locks Important safety notes .................... 61 Rear doors ....................................... 61 In the vehicle ................................... 56 Restraint systems ............................ 56 Children Child seat LATCH-type (ISOFIX) child seat anchors ............................................ 59 Special seat belt retractor ............... 59 Top Tether ....................................... 60 Cigarette lighter ................................ 293 Climate control Automatic climate control (3- zone) .............................................. 133 Controlling automatically ............... 135 Cooling with air dehumidification . . 134 Defrosting the windows ................. 138 Defrosting the windshield .............. 138 Dual-zone automatic climate control ........................................... 131 Important safety notes .................. 130 Indicator lamp ................................ 135 Maximum cooling .......................... 138 Notes on using automatic climate control ................................... 132, 134 Overview of systems ...................... 130 Problems with cooling with air dehumidification ............................ 135 Problem with the rear window defroster ........................................ 139 Rear control panel ......................... 133 Refrigerant ..................................... 388 Setting the air distribution ............. 137 Setting the airflow ......................... 137 Setting the air vents ...................... 140 Setting the climate mode ............... 136 Setting the temperature ................ 136 Switching air-recirculation mode on/off ............................................ 139 Switching on/off ........................... 134 Switching residual heat on/off ...... 140 Switching the rear window heating on/off ............................... 139 Switching the ZONE function on/ off .................................................. 137 Coat hooks ......................................... 284 Cockpit Overview .......................................... 28 see Instrument cluster Collapsible spare wheel Inflating ......................................... 332 see Emergency spare wheel COMAND see separate operating instructions Combination switch .......................... 117 Combined cargo cover and net ........ 283 Compass Calibrating ..................................... 306 Calling up ....................................... 305 Setting ........................................... 305 Consumption statistics (on-board computer) .......................................... 219 Convenience closing feature .............. 91 Convenience opening feature ............ 91 Coolant (engine) Checking the level ......................... 311 Display message ............................ 245 Notes ............................................. 389 Temperature (on-board computer) . 230 Temperature gauge ........................ 214 Warning lamp ................................. 268 Cooling see Climate control Cornering light function Display message ............................ 242 Function/notes ............................. 118 Crash-responsive emergency lighting ............................................... 121 Index Cruise control Cruise control lever ....................... 176 Deactivating ................................... 177 Display message ............................ 254 Driving system ............................... 175 Function/notes ............................. 175 Important safety notes .................. 175 LIM indicator lamp ......................... 176 Setting a speed .............................. 176 Storing and maintaining current speed ............................................. 176 Cup holder Center console .............................. 289 Important safety notes .................. 289 Rear compartment ......................... 290 Customer Assistance Center (CAC) ... 25 Customer Relations Department ....... 25 Dashboard Data see Cockpit DEF see Technical data Daytime running lamp mode see Daytime running lamps Daytime running lamps Display message ............................ 244 Switching on/off (on-board computer) ...................................... 227 Switching on/off (switch) .............. 115 Adding ........................................... 165 Display message ............................ 248 Delayed switch-off Exterior lighting (on-board computer) ...................................... 227 Interior lighting .............................. 228 Diesel particle filter .......................... 171 Digital speedometer ......................... 219 DIRECT SELECT lever see Automatic transmission Display (cleaning instructions) ........ 318 Display messages Calling up (on-board computer) ..... 234 Driving systems ............................. 249 Engine ............................................ 245 General notes ................................ 234 8 Index Hiding (on-board computer) ........... 234 KEYLESS-GO .................................. 259 Lights ............................................. 242 Safety systems .............................. 235 Service interval display .................. 312 SmartKey ....................................... 259 Tires ............................................... 254 Vehicle ........................................... 257 Distance display (on-board computer) .......................................... 224 Distance recorder ............................. 219 see Odometer see Trip odometer Distance warning (warning lamp) .... 270 DISTRONIC PLUS Deactivating ................................... 184 Display message ............................ 252 Displays in the multifunction display ........................................... 183 Driving tips .................................... 185 Function/notes ............................. 177 Important safety notes .................. 177 Setting the specified minimum distance ......................................... 183 Warning lamp ................................. 270 Doors Automatic locking (on-board computer) ...................................... 228 Automatic locking (switch) ............... 83 Central locking/unlocking (SmartKey) ....................................... 74 Control panel ................................... 36 Display message ............................ 258 Emergency locking ........................... 84 Emergency unlocking ....................... 83 Important safety notes .................... 82 Opening (from inside) ...................... 82 Drinking and driving ......................... 170 Drinks holder see Cup holder Drive program Automatic ...................................... 157 Display ........................................... 153 Display (DIRECT SELECT lever) ...... 153 Manual ........................................... 158 SETUP (on-board computer) .......... 230 Drive program selector ..................... 156 Driver's door Driver's seat Driving abroad see Doors see Seats Mercedes-Benz Service ................. 313 Symmetrical low beam .................. 114 Driving on flooded roads .................. 173 Driving safety systems Driving systems ABS (Anti-lock Braking System) ....... 64 ADAPTIVE BRAKE ............................. 69 BAS (Brake Assist System) .............. 64 BAS PLUS (Brake Assist System PLUS) ............................................... 64 Electronic brake force distribution ... 69 ESP® (Electronic Stability Program) .......................................... 66 ETS/4ETS (Electronic Traction System) ........................................... 66 Important safety information ........... 63 Overview .......................................... 63 PRE-SAFE® Brake ............................. 69 Active Blind Spot Assist ................. 207 Active Driving Assistance package ......................................... 206 Active Lane Keeping Assist ............ 210 AIRMATIC ...................................... 189 AMG adaptive sport suspension system ........................................... 190 ATTENTION ASSIST ........................ 199 Blind Spot Assist ............................ 203 Cruise control ................................ 175 Display message ............................ 249 DISTRONIC PLUS ........................... 177 HOLD function ............................... 187 Lane Keeping Assist ...................... 205 Lane Tracking package .................. 203 Night View Assist Plus ................... 200 Parking Guidance ........................... 195 PARKTRONIC ................................. 192 RACE START (AMG vehicles) .......... 188 Rear view camera .......................... 198 AMG ceramic brakes ..................... 173 Automatic transmission ................. 155 Brakes ........................................... 171 Driving tips Index Break-in period .............................. 144 DISTRONIC PLUS ........................... 185 Downhill gradient ........................... 171 Drinking and driving ....................... 170 Driving abroad ............................... 114 Driving on flooded roads ................ 173 Driving on wet roads ...................... 173 Exhaust check ............................... 170 Fuel ................................................ 170 General .......................................... 169 Hydroplaning ................................. 173 Icy road surfaces ........................... 175 Limited braking efficiency on salted roads ................................... 171 Pedals ............................................ 170 Snow chains .......................... 174, 349 Symmetrical low beam .................. 114 Wet road surface ........................... 171 DVD audio (on-board computer) ...... 222 DVD-Video (on-board computer) ...... 222 EASY-ENTRY feature Activating/deactivating ................. 229 Function/notes ............................. 108 EASY-EXIT feature Crash-responsive ........................... 108 Function/notes ............................. 108 Switching on/off ........................... 229 EASY-PACK cargo compartment management system ........................ 284 EASY-PACK folding luggage- compartment floor ............................ 286 EASY-PACK load-securing kit ........... 284 EASY-PACK rear sill protector .......... 287 EBD (electronic brake force distribution) Display message ............................ 236 Function/notes ................................ 69 ECO start/stop function Deactivating/activating ................. 150 General information ....................... 148 Electrical fuses see Fuses Electronic brake force distribution see EBD (Electronic Brake force Distribution) Electronic Stability Program see ESP® (Electronic Stability Program) Electronic Traction System see ETS/4ETS (Electronic Traction System) Emergency release Driver's door .................................... 83 Fuel filler flap ................................. 163 Trunk ............................................... 89 Vehicle ............................................. 83 Emergency spare wheel Storage location ............................ 324 Stowing .......................................... 325 Emergency Tensioning Devices Function ........................................... 56 Safety guidelines ............................. 39 Emergency unlocking Tailgate ............................................ 89 Emissions purification Service and warranty information .... 22 Engine Check Engine warning lamp ........... 267 Display message ............................ 245 ECO start/stop function ................ 148 Emergency starting ........................ 342 Engine number ............................... 382 Irregular running ............................ 151 Starting problems .......................... 151 Starting the engine with the SmartKey ....................................... 147 Starting with KEYLESS-GO ............. 147 Switching off .................................. 168 Engine electronics Engine oil Problem (malfunction) ................... 151 Adding ........................................... 310 Additives ........................................ 388 Checking the oil level ..................... 309 Checking the oil level using the dipstick .......................................... 309 Display message ............................ 247 Filling capacity ............................... 384 Notes about oil grades ................... 387 Notes on oil level/consumption .... 309 Temperature (on-board computer) . 230 Viscosity ........................................ 388 10 Index ESP® (Electronic Stability Program) AMG menu (on-board computer) ... 230 Deactivating/activating (AMG vehicles) .......................................... 67 Deactivating/activating (except AMG vehicles) ................................ 224 Deactivating/activating (notes; except AMG vehicles) ...................... 66 Display message ............................ 235 ETS/4ETS ........................................ 66 Function/notes ................................ 66 Important safety information ........... 66 Warning lamp ................................. 264 ETS/4ETS (Electronic Traction System) ................................................ 66 Exhaust check ................................... 170 Exhaust tail pipe (cleaning instructions) ...................................... 318 Exterior lighting see Lights Exterior mirrors Adjusting ....................................... 109 Dipping (automatic) ....................... 110 Folding in/out (automatically) ....... 110 Folding in/out (electrically) ........... 109 Folding in when locking (on-board computer) ...................................... 230 Out of position (troubleshooting) ... 110 Setting ........................................... 110 Storing settings (memory function) ........................................ 111 Storing the parking position .......... 110 Eyeglasses compartment ................. 275 Filler cap see Fuel filler flap First-aid kit ......................................... 322 Flat tire Changing a wheel/mounting the spare wheel ................................... 329 MOExtended run-flat system ......... 334 Preparing the vehicle ..................... 325 Raising the vehicle ......................... 330 TIREFIT kit ...................................... 326 Floormat ............................................. 306 Fuel Folding bench seat (cargo compartment) .................................... 103 Front fog lamps ................................. 116 Display message ............................ 243 Switching on/off ........................... 116 Front windshield see Windshield Additives ........................................ 386 Consumption statistics .................. 219 Displaying the current consumption .................................. 219 Displaying the range ...................... 219 Driving tips .................................... 170 Fuel gauge ....................................... 29 Important safety notes .................. 385 Premium-grade unleaded gasoline . 385 Problem (malfunction) ................... 164 Refueling ........................................ 160 Specifications ................................ 385 Tank content/reserve fuel ............. 384 Fuel filler flap Emergency release ........................ 163 Opening/closing ............................ 162 Fuel filter (display message) ............ 248 Fuel level Calling up the range (on-board computer) ...................................... 219 Fuel tank Capacity ........................................ 384 Problem (malfunction) ................... 164 Fuse allocation chart (vehicle tool kit) ...................................................... 322 Fuses Allocation chart ............................. 343 Before changing ............................. 343 Fuse box in the cargo compartment ................................. 344 Fuse box in the engine compartment ................................. 343 Fuse box in the trunk ..................... 343 Important safety notes .................. 342 Garage door opener Clearing the memory ..................... 305 Notes ............................................. 302 Opening/closing the garage door .. 304 Programming (button in the rear- view mirror) ................................... 302 Gasoline ............................................. 161 Gear indicator (on-board computer) .......................................... 230 Gear or selector lever (cleaning guidelines) ......................................... 319 Genuine Mercedes-Benz parts ......... 380 Glove box ........................................... 274 Handbrake see Parking brake Hazard warning lamps ...................... 118 Headlamp cleaning system Notes ............................................. 389 Headlamps Adding fluid to cleaning system ..... 311 Cleaning system (function) ............ 117 Fogging up ..................................... 120 see Automatic headlamp mode Head restraints Adjusting ....................................... 100 Adjusting (angle) ............................ 100 Adjusting (electrically) ................... 101 Adjusting (rear) .............................. 101 Installing/removing (rear) .............. 102 Luxury ............................................ 101 see NECK-PRO head restraints Heating see Climate control High-beam headlamps Changing bulbs .............................. 123 Display message ............................ 243 Switching Adaptive Highbeam Assist on/off ................................. 118 Switching on/off ........................... 117 Hill start assist .................................. 148 HOLD function Display message ............................ 250 Function/notes ............................. 187 Hood Closing ........................................... 309 Display message ............................ 258 Opening ......................................... 308 Hydroplaning ..................................... 173 Index 11 Ignition lock see Key positions Immobilizer .......................................... 71 Indicator lamps see Warning and indicator lamps Indicators see Turn signals Infrared lamps (changing bulbs) ...... 123 Insect protection on the radiator .... 309 Instrument cluster Overview .......................................... 29 Settings ......................................... 226 Warning and indicator lamps ........... 30 Instrument cluster lighting ................ 29 Instrument lighting see Instrument cluster lighting Interior lighting Automatic control .......................... 120 Delayed switch-off (on-board computer) ...................................... 228 Emergency lighting ........................ 121 Manual control ............................... 121 Overview ........................................ 120 Reading lamp ................................. 120 Setting the brightness of the ambient lighting (on-board computer) ...................................... 227 see Interior lighting Jack Storage location ............................ 322 Using ............................................. 330 Jump starting (engine) ...................... 338 Key see SmartKey KEYLESS-GO Convenience closing feature ............ 92 Display message ............................ 259 Locking ............................................ 75 Start/Stop button .......................... 145 Starting the engine ........................ 147 Unlocking ......................................... 75 12 Index Key positions Kickdown KEYLESS-GO .................................. 145 SmartKey ....................................... 145 Driving tips .................................... 156 Manual drive program .................... 159 Knee bag .............................................. 42 Lamps see Warning and indicator lamps Lane-change assistant see Blind Spot Assist Lane detection (automatic) see Lane Keeping Assist Lane Keeping Assist Activating/deactivating ................. 225 Display message ............................ 250 Function/information .................... 205 Lane Tracking package ..................... 203 Lap time (RACETIMER) ...................... 231 LATCH-type (ISOFIX) child seat anchors ................................................ 59 License plate lamp (display message) ............................................ 243 Lighting see Lights Lights Activating/deactivating the interior lighting delayed switch-off . 228 Automatic headlamp mode ............ 116 Cornering light function ................. 118 Display message ............................ 242 Driving abroad ............................... 114 Fog lamps ...................................... 116 Hazard warning lamps ................... 118 High beam flasher .......................... 117 High-beam headlamps ................... 117 Light switch ................................... 114 Low-beam headlamps .................... 115 Parking lamps ................................ 114 Rear fog lamp ................................ 116 Setting the brightness of the ambient lighting (on-board computer) ...................................... 227 Switching Adaptive Highbeam Assist on/off ................................. 227 Switching the daytime running lamps on/off (on-board computer) ...................................... 227 Switching the daytime running lamps on/off (switch) .................... 115 Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 227 Switching the surround lighting on/off (on-board computer) .......... 227 Turn signals ................................... 117 see Changing bulbs see Interior lighting Light sensor (display message) ....... 245 LIM indicator lamp Cruise control ................................ 176 DISTRONIC PLUS ........................... 180 Loading guidelines ............................ 274 Locking see Central locking Locking (doors) Automatic ........................................ 83 Emergency locking ........................... 84 From inside (central locking button) ............................................. 82 Locking centrally see Central locking Locking verification signal (on- board computer) ............................... 228 Low-beam headlamps Changing bulbs .............................. 122 Display message ............................ 242 Setting for driving abroad (symmetrical) ................................. 114 Switching on/off ........................... 115 Luggage holder (EASY-PACK load- securing kit) ....................................... 285 Lumbar support Adjusting the 4-way lumbar support .......................................... 103 Luxury head restraints ..................... 101 M+S tires ................................... 174, 348 Maintenance see ASSYST PLUS service interval display Malfunction message see Display messages Malfunctions relevant to safety Reporting ......................................... 25 Massage function (PULSE) ............... 103 Matte finish (cleaning instructions) ...................................... 316 mbrace Call priority .................................... 300 Display message ............................ 237 Downloading destinations (COMAND) ..................................... 300 Emergency call .............................. 297 Important safety notes .................. 296 Locating a stolen vehicle ............... 301 MB info call button ........................ 299 Remote vehicle locking .................. 301 Roadside Assistance button .......... 298 Search & Send ............................... 300 Self-test ......................................... 296 System .......................................... 296 Vehicle remote unlocking .............. 300 Mechanical key Function/notes ................................ 77 Locking vehicle ................................ 84 Unlocking the driver's door .............. 83 Memory card (audio) ......................... 222 Memory function ............................... 111 Message memory (on-board computer) .......................................... 234 Messages see Display messages Mirrors see Exterior mirrors see Rear-view mirror see Vanity mirror Oil Mobile phone Menu (on-board computer) ............ 222 Modifying the programming (SmartKey) ........................................... 77 MOExtended run-flat system ........... 334 MP3 Operating ....................................... 222 see separate operating instructions Multifunction display Function/notes ............................. 216 Permanent display ......................... 226 Index 13 Multifunction steering wheel Operating the on-board computer . 215 Overview .......................................... 31 Navigation Menu (on-board computer) ............ 220 On-board computer ....................... 220 see separate operating instructions NECK-PRO head restraints Operation ......................................... 50 Resetting after being triggered ........ 51 Night View Assist Plus Activating/deactivating ................. 201 Cleaning ......................................... 318 Function/notes ............................. 200 Problem (malfunction) ................... 203 Notes on breaking-in a new vehicle ................................................ 144 Occupant Classification System (OCS) Faults ............................................... 49 Operation ......................................... 44 System self-test ............................... 47 Occupant safety Children in the vehicle ..................... 56 System overview .............................. 38 Octane number (fuel) ........................ 385 Odometer ........................................... 219 see Trip odometer see Engine oil On-board computer AMG menu ..................................... 230 Assistance menu ........................... 224 Audio menu ................................... 221 Convenience submenu .................. 229 Displaying a service message ........ 313 Display messages .......................... 234 DISTRONIC PLUS ........................... 183 Factory settings submenu ............. 230 Important safety notes .................. 214 Instrument cluster submenu .......... 226 Lighting submenu .......................... 227 14 Index Menu overview .............................. 218 Message memory .......................... 234 Navigation menu ............................ 220 Operating video DVD ..................... 222 Operation ....................................... 215 RACETIMER ................................... 231 Service menu ................................. 226 Settings menu ............................... 226 Standard display ............................ 219 Telephone menu ............................ 222 Trip menu ...................................... 219 Vehicle submenu ........................... 228 Operating system see On-board computer Outside temperature display ........... 215 Overhead control panel ...................... 35 Override feature Rear side windows ........................... 62 Paint code number ............................ 381 Paintwork (cleaning instructions) ... 316 Panic alarm .......................................... 62 Panorama roof with power tilt/ sliding panel Opening/closing .............................. 94 Opening/closing the roller sunblind ........................................... 95 Problem (malfunction) ..................... 96 Resetting ......................................... 95 Panorama sliding sunroof Important safety notes .................... 93 Parcel net ........................................... 277 Parking ............................................... 167 Important safety notes .................. 167 Parking brake ................................ 169 Position of exterior mirror, front- passenger side ............................... 110 Rear view camera .......................... 198 see PARKTRONIC Parking aid Parking Guidance ........................... 195 see Exterior mirrors see PARKTRONIC Parking brake Display message ............................ 237 Notes/function .............................. 169 Parking Guidance Display message ............................ 251 Important safety notes .................. 195 Parking lamps (changing bulbs) ...... 123 PARKTRONIC Deactivating/activating ................. 194 Driving system ............................... 192 Function/notes ............................. 192 Problem (malfunction) ................... 195 Range of the sensors ..................... 193 Warning display ............................. 193 PASSENGER AIRBAG OFF indicator lamp ...................................................... 44 Pedals ................................................. 170 Permanent four-wheel drive see 4MATIC (permanent four- wheel drive) Plastic hooks ..................................... 281 Plastic trim (cleaning instructions) . 319 Power washers .................................. 315 Power windows see Side windows PRE-SAFE® (Preventive occupant safety system) Display message ............................ 237 Operation ......................................... 50 PRE-SAFE® Brake (vehicles with DISTRONIC PLUS) Display message ............................ 238 Function/notes ................................ 69 Switching on/off ........................... 225 Warning lamp ................................. 270 Preventive occupant safety system see PRE-SAFE® (Preventive occupant safety system) Product information ............................ 22 Program selector button .................. 156 Pulling away Automatic transmission ................. 147 Qualified specialist workshop ........... 25 Index 15 RACE START (AMG vehicles) ............. 188 RACETIMER (on-board computer) .... 231 Radar sensor system Activating/deactivating ................. 229 Display message ............................ 250 Radiator cover ................................... 309 Radio Selecting a station ......................... 221 see separate operating instructions Reading lamp ..................................... 120 Rear axle level control (AMG adaptive sport suspension system) .............................................. 191 Rear compartment Setting the airflow ......................... 137 Setting the air vents ...................... 141 Setting the temperature ................ 136 Rear fog lamp Display message ............................ 244 Switching on/off ........................... 116 Rear seat Display message ............................ 258 Folding the backrest forwards/ back ............................................... 279 Rear sill protector ............................. 287 Rear view camera Cleaning instructions ..................... 318 Function/notes ............................. 198 Rear-view mirror Anti-glare (manual) ........................ 109 Dipping (automatic) ....................... 110 Rear window blind ............................ 292 Rear window defroster Problem (malfunction) ................... 139 Rear window heating Switching on/off ........................... 139 Rear window wiper Replacing the wiper blade .............. 126 Switching on/off ........................... 125 Refueling Fuel gauge ....................................... 29 Important safety notes .................. 160 Refueling process .......................... 162 see Fuel Remote control Garage door opener ....................... 302 Reporting Reserve (fuel tank) Reserve fuel Malfunctions relevant to safety ........ 25 see Fuel Display message ............................ 248 Warning lamp ................................. 267 see Fuel Residual heat (climate control) ........ 140 Restraint system see SRS (Supplemental Restraint System) Retaining hook .................................. 282 Reverse gear Engaging (automatic transmission) ................................. 152 Reversing lamps (display message) ............................................ 244 Roadside Assistance (breakdown) .... 23 Roller blind see Roller sunblind Roller sunblind Panorama roof with power tilt/ sliding panel ..................................... 95 Rear side windows ......................... 291 Rear window .................................. 292 Roof carrier ........................................ 288 Roof lining and carpets (cleaning guidelines) ......................................... 320 Roof load (maximum) ........................ 390 Route see Route guidance (navigation) Route guidance (navigation) ............ 220 Safety Children in the vehicle ..................... 56 Child restraint systems .................... 56 Occupant Classification System (OCS) ............................................... 44 Overview of occupant safety systems ........................................... 38 Safety systems see Driving safety systems 16 Index Seat belts Adjusting the driver's and front- passenger seat belt ......................... 54 Adjusting the height ......................... 54 Belt force limiters ............................ 56 center rear-compartment seat ......... 55 Cleaning ......................................... 320 Correct usage .................................. 52 Emergency Tensioning Devices ........ 56 Fastening ......................................... 53 Important safety guidelines ............. 51 Releasing ......................................... 55 Safety guidelines ............................. 39 Special seat belt retractor ............... 59 Switching belt adjustment on/off (on-board computer) ...................... 229 Warning lamp ................................. 261 Warning lamp (function) ................... 55 Seats Active multicontour seat ................ 102 Adjusting (electrically) ................... 100 Adjusting the 4-way lumbar support .......................................... 103 Adjusting the head restraint .......... 100 Cleaning the cover ......................... 320 Correct driver's seat position ........... 98 Folding the backrest (rear compartment) forwards/back ....... 280 Important safety notes .................... 99 Seat heating problem .................... 106 Seat ventilation problem ................ 106 Storing settings (memory function) ........................................ 111 Switching seat heating on/off ....... 105 Switching seat ventilation on/off . . 106 Sensors (cleaning instructions) ....... 317 Service see ASSYST PLUS service interval display Service interval display Displaying service messages ......... 313 Hiding service messages ............... 313 Notes ............................................. 313 Service messages .......................... 312 Service menu (on-board computer) . 226 Service products Brake fluid ..................................... 388 Capacities ...................................... 384 Coolant (engine) ............................ 389 DEF special additives ..................... 387 Engine oil ....................................... 387 Fuel ................................................ 385 Important safety notes .................. 382 Refrigerant (air-conditioning system) .......................................... 388 Washer fluid ................................... 389 Settings Factory (on-board computer) ......... 230 On-board computer ....................... 226 Setting the air distribution ............... 137 Setting the airflow ............................ 137 SETUP (on-board computer) ............. 230 Side impact air bag ............................. 42 Side marker lamp (display message) ............................................ 244 Side windows Convenience closing feature ............ 91 Convenience opening feature .......... 91 Important safety information ........... 90 Opening/closing .............................. 90 Problem (malfunction) ..................... 92 Resetting ......................................... 92 Skibag ................................................ 277 Sliding sunroof Important safety notes .................... 93 Opening/closing .............................. 94 Problem (malfunction) ..................... 96 Resetting ......................................... 94 see Panorama roof with power tilt/sliding panel SmartKey Changing the battery ....................... 78 Changing the programming ............. 77 Checking the battery ....................... 78 Convenience closing feature ............ 91 Convenience opening feature .......... 91 Display message ............................ 259 Door central locking/unlocking ....... 74 Important safety notes .................... 74 Loss ................................................. 80 Mechanical key ................................ 77 Positions (ignition lock) ................. 145 Problem (malfunction) ..................... 80 Starting the engine ........................ 147 Snow chains .............................. 174, 349 Sockets Center console .............................. 294 Luggage compartment ................... 295 Points to observe before use ......... 294 Rear compartment ......................... 294 Spare wheel Notes/data .................................... 373 Storage location ............................ 324 Stowing .......................................... 325 see Emergency spare wheel Specialist workshop ............................ 25 Speed, controlling see Cruise control Speedometer Digital ............................................ 219 In the Instrument cluster ................. 29 Segments ...................................... 215 Selecting the unit of measurement ................................ 226 see Instrument cluster SPORT handling mode Activating/deactivating (AMG vehicles) .......................................... 67 Warning lamp ................................. 265 SRS (Supplemental Restraint System) Display message ............................ 238 Introduction ..................................... 38 Warning lamp ................................. 266 Warning lamp (function) ................... 38 Standing lamps Changing bulbs .............................. 123 Display message ............................ 244 Switching on/off ........................... 114 Starting (engine) ................................ 146 Station see Radio Steering (display message) .............. 259 Steering wheel Adjusting (electrically) ................... 107 Button overview ............................... 31 Buttons (on-board computer) ...................................... 215 Important safety notes .................. 107 Paddle shifters ............................... 157 Steering wheel heating .................. 107 Storing settings (memory function) ........................................ 111 Index 17 Steering wheel (cleaning instructions) ...................................... 319 Steering wheel heating Problem (malfunction) ................... 107 Switching on/off ........................... 107 Steering wheel paddle shifters ........ 157 Stopwatch (RACETIMER) ................... 231 Stowage compartments Armrest (under) ............................. 275 Cup holders ................................... 289 Eyeglasses compartment ............... 275 Glove box ....................................... 274 Important safety information ......... 274 Parcel net ...................................... 277 Rear ............................................... 276 Stowage space Center console .............................. 275 Stowage well beneath the trunk floor .................................................... 286 Summer opening see Convenience opening feature Summer tires ..................................... 348 Sun visor ............................................ 290 Supplemental Restraint System see SRS (Supplemental Restraint System) Surround lighting (on-board computer) .......................................... 227 Suspension tuning AIRMATIC ...................................... 190 AMG adaptive sport suspension system ........................................... 191 SETUP (on-board computer) .......... 230 Switching air-recirculation mode on/off ................................................. 139 Switching off the alarm (ATA) ............ 72 Tachometer ........................................ 215 Tailgate Display message ............................ 258 Emergency unlocking ....................... 89 Important safety notes .................... 84 Limiting the opening angle ............... 88 Opening/closing .............................. 85 18 Index Tail lamps Tank Tank content Technical data Opening/closing (automatically from inside) ...................................... 87 Opening/closing (automatically from outside) ................................... 86 Display message ............................ 243 see Fuel tank Fuel gauge ....................................... 29 Notes ............................................. 380 Tires/wheels ................................. 371 Vehicle data ................................... 390 Call priority .................................... 300 Display message ............................ 237 Downloading destinations (COMAND) ..................................... 300 Emergency call .............................. 297 Important safety notes .................. 296 Locating a stolen vehicle ............... 301 MB info call button ........................ 299 Remote vehicle locking .................. 301 Roadside Assistance button .......... 298 Search & Send ............................... 300 Self-test ......................................... 296 System .......................................... 296 Vehicle remote unlocking .............. 300 TELEAID Telephone Accepting a call ............................. 223 Display message ............................ 259 Menu (on-board computer) ............ 222 Number from the phone book ........ 223 Redialing ........................................ 223 Rejecting/ending a call ................. 223 Telescopic rod (EASY-PACK load- securing kit) ....................................... 286 Temperature Coolant .......................................... 214 Coolant (on-board computer) ......... 230 Engine oil (on-board computer) ...... 230 Outside temperature ...................... 215 Setting (climate control) ................ 136 Theft deterrent locking system Immobilizer ...................................... 71 Through-loading ................................ 278 Through-loading feature ................... 279 Tilt/sliding sunroof see Sliding sunroof Timing (RACETIMER) ......................... 231 Tiredness assistant see ATTENTION ASSIST TIREFIT kit .......................................... 326 Tire pressure Calling up (on-board computer) ..... 355 Checking manually ........................ 353 Display message ............................ 254 Maximum ....................................... 352 Notes ............................................. 351 Not reached (TIREFIT) .................... 327 Pressure loss warning .................... 353 Reached (TIREFIT) .......................... 328 Recommended ............................... 349 Tire pressure monitoring system Function/notes ............................. 355 Restarting ...................................... 357 Warning lamp ................................. 271 Tires Aspect ratio (definition) ................. 369 Average weight of the vehicle occupants (definition) .................... 368 Bar (definition) ............................... 367 Characteristics .............................. 367 Checking ........................................ 347 Definition of terms ......................... 367 Direction of rotation ...................... 371 Display message ............................ 254 Distribution of the vehicle occupants (definition) .................... 370 DOT, Tire Identification Number (TIN) ............................................... 366 DOT (Department of Transportation) (definition) ............ 367 GAWR (Gross Axle Weight Rating) (definition) ..................................... 368 GVW (Gross Vehicle Weight) (definition) ..................................... 368 GVWR (Gross Vehicle Weight Rating) (definition) ......................... 368 Important safety notes .................. 346 Increased vehicle weight due to optional equipment (definition) ...... 368 Kilopascal (kPa) (definition) ........... 369 Labeling (overview) ........................ 363 Load bearing index (definition) ...... 370 Index 19 Removing the towing eye ............... 341 With the rear axle raised ................ 341 With both axles on the ground ....... 341 Emergency engine starting ............ 342 Important safety notes .................. 340 Towing away Tow-starting Transmission see Automatic transmission Transporting the vehicle .................. 342 Trim pieces (cleaning instructions) . 319 Trip computer (on-board computer) .......................................... 219 Trip meter see Trip odometer Trip odometer Calling up ....................................... 219 Resetting (on-board computer) ...... 220 Trunk Emergency release .......................... 89 Important safety guidelines ............. 84 Locking separately ........................... 88 Opening/closing (automatically from inside) ...................................... 87 Opening/closing (automatically from outside) ................................... 86 Display message ............................ 258 Opening/closing .............................. 84 Trunk lid Turn signals Changing bulbs (front) ................... 124 Display message ............................ 242 Switching on/off ........................... 117 Type identification plate see Vehicle identification plate Unlocking Emergency unlocking ....................... 83 From inside the vehicle (central unlocking button) ............................. 82 Load index ..................................... 366 Load index (definition) ................... 369 Maximum loaded vehicle weight (definition) ..................................... 368 Maximum load on a tire (definition) ..................................... 369 Maximum permissible tire pressure (definition) ....................... 369 Maximum tire load ......................... 361 Maximum tire load (definition) ....... 369 Optional equipment weight (definition) ..................................... 369 PSI (pounds per square inch) (definition) ..................................... 369 Replacing ....................................... 370 Service life ..................................... 347 Sidewall (definition) ....................... 369 Speed rating (definition) ................ 368 Storing ........................................... 371 Structure and characteristics (definition) ..................................... 367 Temperature .................................. 363 TIN (Tire Identification Number) (definition) ..................................... 370 Tire bead (definition) ...................... 369 Tire pressure (definition) ................ 369 Tire pressures (recommended) ...... 368 Tire size (data) ............................... 371 Tire size designation, load-bearing capacity, speed rating .................... 364 Tire tread ....................................... 347 Tire tread (definition) ..................... 369 Total load limit (definition) ............. 370 Traction ......................................... 362 Traction (definition) ....................... 370 Tread wear ..................................... 362 Uniform Tire Quality Grading Standards ...................................... 362 Uniform Tire Quality Grading Standards (definition) .................... 368 Unladen weight (definition) ............ 369 Wear indicator (definition) ............. 370 Wheel rim (definition) .................... 368 see Flat tire Top Tether ............................................ 60 Towing Important safety guidelines ........... 340 Installing the towing eye ................ 340 20 Index Vanity mirror (in sun visor) .............. 291 Vehicle Correct use ...................................... 25 Data acquisition ............................... 26 Display message ............................ 257 Equipment ....................................... 22 Individual settings .......................... 226 Limited Warranty ............................. 26 Loading .......................................... 358 Locking (in an emergency) ............... 84 Locking (SmartKey) .......................... 75 Lowering ........................................ 333 Maintenance .................................... 23 Parking for a long period ................ 169 Pulling away ................................... 147 Raising ........................................... 330 Reporting problems ......................... 25 Towing away .................................. 340 Transporting .................................. 342 Unlocking (in an emergency) ........... 83 Unlocking (SmartKey) ...................... 75 Vehicle data ................................... 390 Vehicle battery see Battery (vehicle) Vehicle data ....................................... 390 see Technical data Vehicle dimensions ........................... 390 Vehicle emergency locking ................ 84 Vehicle identification number see VIN Vehicle identification plate .............. 381 Vehicle level AIRMATIC ...................................... 189 Vehicle level (display message) ....... 249 Vehicle tool kit .................................. 322 Video (DVD) ........................................ 222 VIN ...................................................... 381 Warning and indicator lamps ABS ................................................ 264 Brakes ........................................... 263 Check Engine ................................. 267 Coolant .......................................... 268 Cruise control ................................ 176 Distance warning ........................... 270 DISTRONIC PLUS ........................... 270 ESP® .............................................. 264 ESP® OFF ....................................... 265 Fuel tank ........................................ 267 LIM (DISTRONIC PLUS) .................. 180 Overview .......................................... 30 PASSENGER AIRBAG OFF indicator lamp .................................. 44 Reserve fuel ................................... 267 Seat belt ........................................ 261 SPORT handling mode ................... 265 SRS ................................................ 266 Tire pressure monitor .................... 271 Warranty ............................................ 381 Washer fluid Display message ............................ 259 see Windshield washer system Wheel bolt tightening torque ........... 333 Wheel chock ...................................... 329 Wheels Changing a wheel .......................... 329 Checking ........................................ 347 Cleaning ......................................... 315 Important safety notes .................. 346 Interchanging/changing ................ 370 Mounting a wheel .......................... 332 Removing a wheel .......................... 331 Storing ........................................... 371 Tightening torque ........................... 333 Wheel size/tire size ....................... 371 Window curtain air bag Display message ............................ 239 Operation ......................................... 44 Windows Windshield Cleaning ......................................... 317 see Side windows Defrosting ...................................... 138 Windshield washer system .............. 311 Notes ............................................. 389 Windshield wipers Problem (malfunction) ................... 126 Rear window wiper ........................ 125 Replacing the wiper blades ............ 125 Switching on/off ........................... 124 Index 21 Winter driving Important safety notes .................. 348 Slippery road surfaces ................... 175 Snow chains .......................... 174, 349 Radiator cover ............................... 309 M+S tires ............................... 174, 348 Winter operation Winter tires Wiper blades Cleaning ......................................... 317 Important safety notes .................. 125 Replacing (rear window) ................ 126 Replacing (windshield) ................... 125 Wooden trim (cleaning instructions) ...................................... 319 22 Introduction Product information Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Mercedes-Benz tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed. Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. Vehicle equipment This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle. Service and vehicle operation Service and literature Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties: RNew Vehicle Limited Warranty REmission Systems Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty RState Warranty Enforcement Laws (Lemon Laws) Introduction 23 Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair. (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair. (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days. Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350 Maintenance The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet. Roadside Assistance The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio. Change of address or change of ownership In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. 24 Introduction If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.

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2012 Mercedes-benz E Class Sedan and Wagon Owners Manual