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Problems with the SmartKey Problem You cannot lock or unlock the vehicle using the SmartKey.


Possible causes/consequences and M Solutions The SmartKey battery is discharged or nearly discharged. X Try again to lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the %/ & button.


If this does not work: X Check the SmartKey battery (Y page 78) and replace it if


necessary (Y page 78).


the mechanical key.


X Lock (Y page 83) or unlock (Y page 84) the vehicle using


You can no longer lock or unlock the vehicle using KEYLESS-GO.


The SmartKey is faulty. X Lock (Y page 83) or unlock (Y page 84) the vehicle using


the mechanical key.


X Have the SmartKey checked at a qualified specialist workshop. KEYLESS-GO is in standby mode because the vehicle has not been unlocked for an extended period. X Pull the door handle and then turn the SmartKey to position 2


in the ignition lock.


There is interference from a powerful source of radio waves. X Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the %/& button.


There is a malfunction with KEYLESS-GO. X Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the %/& button.


X Have KEYLESS-GO checked at a qualified specialist workshop. If this does not work: X Check the SmartKey battery (Y page 78) and replace it if


necessary (Y page 78).


the mechanical key.


X Lock (Y page 83) or unlock (Y page 84) the vehicle using


You have lost a SmartKey.


X Have the SmartKey deactivated at a qualified specialist


workshop.


X Report the loss immediately to the vehicle insurers. X If necessary, have the locks changed as well.


SmartKey


81


Problem You have lost the mechanical key.


The engine cannot be started using the SmartKey.


Possible causes/consequences and M Solutions X Report the loss immediately to the vehicle insurers. X If necessary, have the locks changed as well. The on-board voltage is too low. X Switch off non-essential consumers, e.g. seat heating or interior


lighting, and try to start the engine again.


If this does not work: X Check the starter battery and charge it if necessary


(Y page 335).


or X Jump-start the vehicle (Y page 338). or X Consult a qualified specialist workshop.


The engine cannot be started using the SmartKey.


The steering lock is mechanically blocked3. X Remove the SmartKey and reinsert it into the ignition lock. While


doing this, turn the steering wheel in both directions.


The engine cannot be started using KEYLESS- GO. The SmartKey is in the vehicle.


A door is open. Therefore, the SmartKey cannot be detected as easily. X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves. X Start your vehicle with the SmartKey in the ignition lock.


3 Not on vehicles with DIRECT SELECT lever.


82 Doors


Doors Important safety notes G WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint system, and do not give them access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. They could: Rinjure themselves on vehicle parts Rbe seriously or fatally injured by extreme


heat or cold


Rinjure themselves or have an accident with


vehicle equipment that may still be in operation even after the SmartKey has been removed from the ignition, such as the seat adjustment, steering wheel adjustment or memory function.


If children open a door, they could cause severe or even fatal injury to other persons; if they get out of the vehicle, they could injure themselves when doing so or be seriously or even fatally injured by any passing traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and a child could be burned on these parts. G WARNING Do not carry heavy or hard objects in the passenger compartment or trunk/cargo compartment unless they are firmly secured in place. Unsecured or improperly positioned cargo increases a child's risk of injury in the event of Rstrong braking maneuvers Rsudden changes of direction Ran accident


Unlocking and opening doors from the inside You can open a door from inside the vehicle even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 61). Only open the door when the traffic situation permits. If the vehicle was previously locked with the SmartKey or with KEYLESS-GO, opening the vehicle from the inside will activate the anti- theft alarm system. Switch off the alarm (Y page 72).


X Pull door handle ;.


If the door is locked, locking knob : pops up. The door is unlocked and can be opened.


Centrally locking and unlocking the vehicle from the inside You can centrally lock or unlock the vehicle from the inside. The central locking/unlocking button does not lock or unlock the fuel filler flap. i You cannot unlock the vehicle centrally


from the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO.


Doors


83


X To deactivate: press and hold button : for about five seconds until a tone sounds. X To activate: press and hold button ; for


about five seconds until a tone sounds. i If you press one of the two buttons and do not hear a tone, the relevant setting has already been selected.


You can also switch the automatic locking function on and off using the on-board computer (Y page 228).


Unlocking the driver's door (mechanical key) If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key. If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be triggered (Y page 72). X Take the mechanical key out of the


SmartKey (Y page 77).


X Insert the mechanical key into the lock of


the driver's door as far as it will go.


X To unlock: press button :. X To lock: press button ;.


If all the doors are closed, the vehicle locks.


You can open a front door from inside the vehicle even if it has been locked. Only open the door when the traffic situation permits. If the vehicle has been locked with the central locking button: Rand the SmartKey is set to its factory


setting, the entire vehicle is unlocked if a front door is opened from the inside


Rand the SmartKey is set to an individual


setting, only the front door that is opened from inside the vehicle is unlocked.


If the vehicle has been locked centrally with the SmartKey or with KEYLESS-GO, it is not unlocked when the release button for the central locking is used.


Automatic locking feature The vehicle locks automatically when the ignition is switched on and the wheels of the vehicle are turning at a speed of more than 9 mph (15 km/h). You could therefore be locked out when: Rthe vehicle is being pushed. Rthe vehicle is being towed. Rthe vehicle is being tested on a


dynamometer.


84


Trunk/cargo compartment


X Turn the mechanical key counterclockwise


to position 1. The door is unlocked.


X Turn the mechanical key back and remove


it.


X Insert the mechanical key into the


SmartKey.


Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the SmartKey, use the mechanical key. X Open the driver's door. X Close the front-passenger door, the rear


doors and the trunk lid/tailgate.


X Press the locking button (Y page 82). X Check whether the locking knobs on the front-passenger door and the rear doors are still visible. Press down the locking knobs by hand, if necessary.


X Close the driver's door. X Take the mechanical key out of the


SmartKey (Y page 77).


X Insert the mechanical key into the lock of


the driver's door as far as it will go.


X Turn the mechanical key clockwise as far


as it will go to position 1.


X Turn the mechanical key back and remove


it.


X Make sure that the doors and the trunk lid/


tailgate are locked.


X Insert the mechanical key into the


SmartKey.


i If you lock the vehicle as described above,


the fuel filler flap is not locked. The anti- theft alarm system is not armed.


Trunk/cargo compartment Important safety notes Do not leave the SmartKey in the trunk/cargo compartment. You could otherwise lock yourself out. G WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint system, and do not give them access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. They could: Rinjure themselves on vehicle parts Rbe seriously or fatally injured by extreme


heat or cold


Rinjure themselves or have an accident with


vehicle equipment that may still be in operation even after the SmartKey has been removed from the ignition, such as the seat adjustment, steering wheel adjustment or memory function.


If children open a door, they could cause severe or even fatal injury to other persons; if they get out of the vehicle, they could injure themselves when doing so or be seriously or even fatally injured by any passing traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and a child could be burned on these parts. G WARNING Do not carry heavy or hard objects in the passenger compartment or trunk/cargo


compartment unless they are firmly secured in place. Unsecured or improperly positioned cargo increases a child's risk of injury in the event of Rstrong braking maneuvers Rsudden changes of direction Ran accident G WARNING Ensure that the trunk/tailgate is closed when the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.


! The trunk lid/tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the trunk lid/tailgate. Sedan: to open the trunk lid completely, a minimum clearance of 5.78 ft (1.76 m) above the ground is necessary. Wagon: to open the tailgate completely, a minimum clearance of 6.36 ft (1.94 m) above the ground is necessary. Sedan without trunk lid remote closing feature: the trunk lid can be: Ropened and closed manually from outside Ropened automatically from outside Ropened automatically from inside Rlocked separately Ropened with the emergency release button Runlocked with the mechanical key Sedan with trunk lid remote closing feature: the trunk lid can be: Ropened and closed manually from outside Ropened and closed automatically from


outside


Ropened and closed automatically from


inside


Rlocked separately


Trunk/cargo compartment


85


Ropened with the emergency release button Runlocked with the mechanical key Wagon: you can: Ropen and close the tailgate manually from


outside


Ropen the tailgate manually from inside


(Wagon with a folding bench seat)


Ropen and close the tailgate automatically


from outside


Ropen and close the tailgate automatically


from inside


Rlimit the opening angle of the tailgate Runlock the tailgate using the mechanical


key.


Opening and closing manually Opening X Press the % button on the SmartKey.


Handle (example: Sedan) X Sedan: pull handle :. X Raise the trunk lid. Wagon: if you pull handle : and keep it in this position, you can open the tailgate manually. If you release the handle, the tailgate opens automatically.


Closing G WARNING To prevent possible personal injury, always keep hands and fingers away from the trunk/


86


Trunk/cargo compartment


cargo compartment opening when closing the trunk lid/tailgate. Be especially careful when small children are around.


Recess (example: Sedan) X Pull the trunk lid/tailgate down using


recess :.


X Wagon: push the tailgate closed from


outside the vehicle.


X If necessary, lock the vehicle with the & button on the SmartKey (Y page 74) or with KEYLESS-GO (Y page 75).


i If a KEYLESS-GO key is detected in the trunk/cargo compartment, the trunk lid/ tailgate will not lock. Sedan: the trunk lid then opens again.


Opening the tailgate from inside the vehicle (Wagon with a folding bench seat)


Inside of tailgate


X To unlock the tailgate: slide locking


catch ; to the right.


X To open: pull the top of handle :. X Swing the tailgate upwards. X To lock the tailgate: slide locking


catch ; to the left.


Opening/closing automatically from outside Important safety notes G WARNING Ensure that the trunk lid/tailgate is closed when the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.


! The trunk lid/tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the trunk lid/tailgate. Sedan: to open the trunk lid completely, a minimum clearance of 5.78 ft (1.76 m) above the ground is necessary. Wagon: to open the tailgate completely, a minimum clearance of 6.36 ft (1.94 m) above the ground is necessary.


Opening You can open the trunk lid/tailgate automatically using the SmartKey or the handle in the trunk lid/tailgate. X Press and hold the F button on the


SmartKey until the trunk lid/tailgate opens.


or X When the trunk lid/tailgate is unlocked,


pull the trunk lid/tailgate handle and let it go again immediately.


Closing G WARNING Monitor the closing procedure carefully to make sure no one is in danger of being injured. To prevent possible personal injury, always keep hands and fingers away from the trunk opening when closing the trunk lid. Be especially careful when small children are around. To stop the closing procedure, do one of the following: RPress button F on the SmartKey. RPress the remote trunk opening/closing


switch (on the driver's door).


RPress the trunk closing switch. RPress the KEYLESS-GO locking/closing


switch.


RPull the trunk lid handle. Even with the SmartKey removed from the starter switch or the SmartKey with KEYLESS- GO removed from the vehicle, the remote trunk opening/closing switch can be operated. Therefore, do not leave children unattended in the vehicle, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury.


Sedan: you can close the trunk lid automatically using the closing button4 or the locking button5. Wagon: you can close the tailgate automatically using either the closing button or the locking button6.


Trunk/cargo compartment


87


Closing button and locking button (example: Sedan) X To close: press closing button : in the


trunk lid/tailgate.


X To close and lock simultaneously:


Press closing button ; in the trunk lid/ tailgate.


i If you leave a KEYLESS-GO key in the


trunk/cargo compartment, the trunk lid/ tailgate will not lock.


Opening/closing automatically from inside G WARNING Keep an eye on the area at the rear end of the vehicle when operating the trunk lid/tailgate with the remote operating switch on the door. Monitor the entire closing procedure to ensure that there is no risk of injury to anyone near the vehicle. Release the switch on the door to interrupt the closing procedure. The remote operating switch can also be used if the SmartKey has been removed from the starter switch or the KEYLESS-GO key has been removed from the vehicle. Never leave children with no adult supervision in the vehicle or with access to an unlocked vehicle. If unsupervised children have access to a


4 For vehicles with the trunk lid remote closing feature only. 5 For vehicles with the trunk lid remote closing feature and KEYLESS-GO only. 6 For vehicles with KEYLESS-GO only.


! Make sure there is sufficient clearance to


open the tailgate fully when setting the opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angle outside.


Activating X To open the tailgate: pull the handle on


the tailgate.


X To stop the opening procedure at the desired position: press the closing button (Y page 86) in the tailgate or pull the handle on the outside of the tailgate again.


X To store the position: press and hold the closing button in the tailgate until you hear a short tone. The opening angle limiter is activated. The tailgate will now stop in the stored position when opening.


Deactivating X Press and hold the closing button


(Y page 86) in the tailgate until you hear two short tones.


Locking the trunk separately (Sedan) You can lock the trunk separately. If you then unlock the vehicle centrally, the trunk remains locked and cannot be opened. X Close the trunk lid. X Take the mechanical key out of the


SmartKey (Y page 77).


88


Trunk/cargo compartment


vehicle, it could lead to an accident and/or serious injury. G WARNING Ensure that the trunk lid/tailgate is closed when the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.


You can open and close the trunk lid/tailgate from the driver's seat when the vehicle is stationary and unlocked.


X To open: pull remote operating switch for


trunk lid/tailgate : until the trunk lid/ tailgate opens.


X To close (Sedan): press remote operating switch for trunk lid : until the trunk lid is closed.


X To close (Wagon): turn the SmartKey to


position 1 or 2 in the ignition lock. X Press remote operating switch for


tailgate : until the tailgate is closed.


Limiting the opening angle of the tailgate (Wagon) Important safety notes You can limit the opening angle of the tailgate. This is possible in the top half of its opening range, up to approximately 8 in (20 cm) before the stop.


X Insert the mechanical key into the trunk lid


lock as far as the stop.


X Turn the mechanical key clockwise from


position 1 to position 2. X Remove the mechanical key. X Insert the mechanical key into the


SmartKey.


Unlocking the trunk (Sedan) ! The trunk lid swings upwards when


opened. Therefore, make sure that there is sufficient clearance above the trunk lid.


If the trunk cannot be unlocked with the SmartKey or KEYLESS-GO, use the mechanical key. If you use the mechanical key to unlock and open the trunk lid, the anti-theft alarm system will be triggered (Y page 72). X Take the mechanical key out of the


SmartKey (Y page 77).


X Insert the mechanical key into the trunk lid


lock as far as the stop.


X Turn the mechanical key counter-clockwise


from position 1 as far as it will go to position 2. The trunk is unlocked.


X Turn the mechanical key back to position


1 and remove it.


X Insert the mechanical key into the


SmartKey.


Trunk/cargo compartment


89


Trunk emergency release (Sedan) You can open the trunk lid from inside the vehicle with the emergency release button.


X Briefly press emergency release


button :. The trunk lid unlocks and opens.


The trunk lid can be unlocked and opened with the trunk lid emergency release when the vehicle is stationary or while driving. Trunk lid emergency release light: Remergency release button : flashes for 30 minutes after the trunk lid is opened. Remergency release button : flashes for 60 minutes after the trunk lid is closed. The trunk lid emergency release does not open the trunk lid if the battery is disconnected or discharged.


Tailgate emergency release (Wagon) If the tailgate can no longer be opened from outside the vehicle, use the emergency release on inside of the tailgate. On vehicles with a folding bench seat you can open the tailgate from inside the vehicle using the handle. X Take the mechanical key out of the


SmartKey (Y page 77).


To open the tailgate completely, a minimum clearance of 6.36 ft (1.94 m) above the ground is necessary.


90


Side windows


! The tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the tailgate.


X Insert mechanical key ; into opening in


trim :.


X Turn mechanical key ; 90° clockwise. X Push mechanical key ; in the direction of


the arrow and open the tailgate.


Side windows Important safety notes G WARNING When opening or closing the door windows, make sure that there is no danger of anyone being harmed by the opening/closing procedure. The door windows are equipped with automatic operation and the anti-entrapment feature. If in automatic mode a door window encounters an obstruction that blocks its path, the anti-entrapment feature will stop the door window and open it slightly. The door windows operate differently when the switch is pulled. See the "Problems with door windows" section for details. The closing of the door windows can be immediately halted by releasing the switch or, if the switch was pulled past the resistance point and released, by either pressing or pulling the respective switch.


If a door window encounters an obstruction that blocks its path in a circumstance where you are closing the windows by pressing and holding the & button on the SmartKey or by pressing and holding the lock button (vehicles with KEYLESS-GO) on an outside door handle, the anti-entrapment feature will not operate. Activate the override switch when children are riding in the back seats of the vehicle. The children may otherwise injure themselves, e.g. by becoming trapped in the door window opening. G WARNING Do not keep any part of your body up against the window pane when opening a window. The downward motion of the pane may pull that part of your body down between the window pane and the door frame and trap it there. If there is a risk of entrapment, release the switch and pull it to close the window.


Opening and closing the side windows


: Front left ; Front right = Rear right ? Rear left The switches for all side windows are located on the driver's door. There is also a switch on each door for the corresponding side window.


The switches on the driver's door take precedence. i The side windows cannot be operated


from the rear when the override feature for the side windows is activated (Y page 62). X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X To open: press the corresponding switch. X To close: pull the corresponding switch. i If you press the switch beyond the point


of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.


i You can continue to operate the side


windows after you switch off the engine or remove the SmartKey. This function is available for up to five minutes or until the driver's or front-passenger door is opened.


Convenience opening feature You can ventilate the vehicle before you start driving. To do this, the key is used to carry out the following functions simultaneously: Runlock the vehicle Ropen the side windows Ropen the sliding sunroof or the panorama roof with power tilt/sliding panel and the roller sunblinds


Rswitch on the seat ventilation for the


driver's seat


i The convenience opening feature can


only be operated using the SmartKey. The SmartKey must be close to the driver's door handle.


X Point the tip of the SmartKey at the driver's


door handle.


X Press and hold the % button until the


side windows and the sliding sunroof or the panorama roof with power tilt/sliding panel are in the desired position.


Side windows


91


If the roller sunblinds of the panorama roof with power tilt/sliding panel are closed, the roller sunblinds are opened first. X Press and hold the % button again until the panorama roof with power tilt/sliding panel is in the desired position.


X To interrupt convenience opening:


release the % button.


Convenience closing General notes When you lock the vehicle, you can simultaneously: Rclose the side windows Rclose the sliding sunroof or the panorama


roof with power tilt/sliding panel


On vehicles with a panorama roof with power tilt/sliding panel, you can then close the roller sunblinds. G WARNING When closing the door windows and the sliding sunroof or panorama roof with power tilt/sliding panel, make sure that there is no danger of anyone being harmed by the closing procedure. If potential danger exists, proceed as follows: RRelease the & button to stop the closing


procedure. To open, press and hold the % button. To continue the closing procedure after making sure that there is no danger of anyone being harmed by the closing procedure, press and hold the & button.


Vehicles with KEYLESS-GO: RRelease the sensor surface on the outside door handle to stop the closing procedure. RImmediately pull on the same outside door handle and hold firmly. The door windows and the sliding sunroof or panorama roof with power tilt/sliding panel will open for as long as the door handle is held but the door is not opened.


92


Side windows


Using the SmartKey i The SmartKey must be close to the


driver's door handle.


X Point the tip of the SmartKey at the driver's


door handle.


X Press and hold the & button until the


side windows and the sliding sunroof or the panorama roof with power tilt/sliding panel are fully closed.


X Make sure that all the side windows and the


sliding sunroof or panorama roof with power tilt/sliding panel are closed.


On vehicles with a panorama roof with power tilt/sliding panel: X Press and hold the & button again until the roller sunblinds of the panorama roof with power tilt/sliding panel close. X To interrupt convenience closing:


release the & button.


Using KEYLESS-GO The KEYLESS-GO key must be outside the vehicle. All the doors must be closed.


On vehicles with a panorama roof with power tilt/sliding panel: X Touch recessed sensor surface : on the door handle again until the roller sunblinds of the panorama roof with power tilt/ sliding panel close.


X To interrupt convenience closing:


release recessed sensor surface : on the door handle.


Resetting the side windows You must reset each side window if a side window can no longer be closed fully. X Close all the doors. X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X Pull the corresponding switch on the door


control panel until the side window is completely closed. (Y page 90)


X Hold the switch for an additional second. If the side window opens again slightly: X Immediately pull the corresponding switch


on the door control panel until the side window is completely closed (Y page 90). X Hold the switch for an additional second. X If the corresponding side window remains closed after the button has been released, the side window has been reset correctly. If this is not the case, repeat the steps above again.


X Touch recessed sensor surface : on the door handle until the side windows and the sliding sunroof or the panorama roof with power tilt/sliding panel are fully closed.


i Make sure you only touch recessed


sensor surface :.


X Make sure that all the side windows and the


sliding sunroof or panorama roof with power tilt/sliding panel are closed.


Problems with the side windows Problem: a side window cannot be closed because it is blocked by objects, e.g. leaves in the window guide. X Remove the objects. X Close the side window. Problem: a side window cannot be closed and you cannot see the cause.


G WARNING Closing the side windows with increased force or without the anti-entrapment feature could lead to serious or even fatal injury. Make sure that nobody can become trapped when closing the side windows.


If a side window is obstructed during closing and reopens again slightly: X Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The side window is closed with increased force.


If a side window is obstructed again during closing and reopens again slightly: X Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The side window is closed without the anti- entrapment feature. G WARNING Pulling and holding the switch to close the door window immediately after it had been blocked two times will cause the door window to close without the anti-entrapment feature for as long as you hold the switch.


Sliding sunroof Important safety notes Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/ sliding panel. In the following section, the term "sliding sunroof" refers to both types of sliding sunroof. G WARNING When opening or closing the sliding sunroof, make sure that there is no danger of anyone being harmed by the opening/closing procedure. The sliding sunroof is equipped with automatic operation and the anti-entrapment


Sliding sunroof


93


feature. If the movement of the sliding sunroof is blocked during the closing procedure, the sliding sunroof will stop and open slightly. The sliding sunroof operates differently when the sliding sunroof switch is pressed and held. See the "Problems with the sliding sunroof" section for more details. The opening/closing procedure of the sliding sunroof can be immediately halted by releasing the sliding sunroof switch or, if the sliding sunroof switch was moved past the resistance point and released, by moving the sliding sunroof switch in any direction. G WARNING The sliding sunroof is made out of glass. In the event of an accident, the glass may shatter. This may result in an opening in the roof. In a vehicle rollover, occupants not wearing their seat belts or not wearing them properly may be thrown out of the opening. Such an opening also presents a potential for injury for occupants wearing their seat belts properly, as entire body parts or portions of them may protrude from the passenger compartment.


! Only open the sliding sunroof if it is free of snow and ice. Otherwise, malfunctions may occur. Do not allow anything to protrude from the sliding sunroof. Otherwise, the seals could be damaged.


! The weather can change abruptly. It could


start to rain or snow. Make sure that the sliding sunroof is closed when you leave the vehicle. The vehicle electronics can be damaged if water enters the vehicle interior.


i Resonance noises can occur in addition to the usual airflow noises when the sliding sunroof is open. They are caused by minor pressure fluctuations in the vehicle interior. Change the position of the sliding sunroof or open a side window slightly to reduce or eliminate these noises.


94


Sliding sunroof


Operating the sliding sunroof Opening and closing i You can continue to operate the sliding sunroof after switching off the engine or removing the SmartKey from the ignition lock. This function is available for up to five minutes or until the driver's or front- passenger door is opened.


Overhead control panel : To raise ; To open = To close/lower X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X Press or pull the 3 switch in the


corresponding direction.


i If you press the 3 switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again. When opening and raising the roof, automatic operation is only available if the sliding sunroof is in the closed position.


The sun protection cover automatically opens along with the sliding sunroof. You can open or close the sun protection cover manually when the sliding sunroof is raised or closed.


Resetting Reset the sliding sunroof if it does not move smoothly. X Turn the SmartKey to position 2 in the


ignition lock.


X Raise the sliding sunroof fully at the rear


X Keep the 3 switch pressed for another


(Y page 94).


second.


X Make sure that the sliding sunroof can be fully opened and closed again (Y page 94).


X If this is not the case, repeat the steps


above again.


! If the sliding sunroof still cannot be opened or closed fully after resetting, contact a qualified specialist workshop.


Operating the panorama roof with power tilt/sliding panel Opening and closing


Overhead control panel : To raise ; To open = To close/lower The panorama roof with power tilt/sliding panel can only be operated when the roller sunblind is open. X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X Push or pull the 3 switch in the


corresponding direction.


i If you press the 3 switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.


Operating the sunblinds for the panorama roof with power tilt/sliding panel General notes The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can only be opened and closed together when the panorama roof with power tilt/sliding panel is closed. G WARNING When opening or closing the roller sunblinds, make sure that no one can be injured. The roller sunblinds have automatic operation and an anti-entrapment feature. If the roller sunblinds are blocked during the closing procedure, the anti-entrapment feature stops the roller sunblinds and they open again slightly. The opening and closing of the roller sunblinds can be terminated immediately by releasing the button. In automatic operation, press the button briefly in any direction to stop the roller sunblinds.


Sliding sunroof


95


Opening and closing


Overhead control panel : To open ; To open = To close X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X Press or pull the 3 switch in the


corresponding direction.


i If you press the 3 switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.


Resetting the panorama roof with power tilt/sliding panel and the roller sunblinds Reset the panorama roof with power tilt/ sliding panel and the roller sunblinds if the panorama roof with power tilt/sliding panel or the roller sunblinds do not move smoothly. X Turn the SmartKey to position 1 or 2 in the


ignition lock.


X Pull the 3 switch repeatedly to the point of resistance in the direction of arrow = until the panorama roof with power tilt/ sliding panel is fully closed.


X Keep the 3 switch pulled for an


additional second.


If the sliding sunroof is obstructed again during closing and reopens again slightly: X Immediately after the sliding sunroof


blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The sliding sunroof is closed without the anti-entrapment feature. G WARNING Pressing and holding the sliding sunroof switch to close the sliding sunroof immediately after it had been blocked two times will cause the sliding sunroof to close without the anti-entrapment feature for as long as you hold the switch.


! If the sliding sunroof still cannot be


opened or closed as a result of a malfunction, contact a qualified specialist workshop.


96


Sliding sunroof


X Pull the 3 switch repeatedly to the point of resistance in the direction of arrow = until the roller sunblinds are fully closed.


X Keep the 3 switch pulled for an


additional second.


X Make sure that the panorama roof with


power tilt/sliding panel (Y page 94) and the roller sunblinds (Y page 95) can be fully opened again.


X If this is not the case, repeat the steps


above again.


! If the panorama roof with power tilt/


sliding panel and the roller sunblind cannot be fully opened or closed after resetting, contact a qualified specialist workshop.


Problems with the sliding sunroof Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/ sliding panel. In the following section, the term "sliding sunroof" refers to both types of sliding sunroof. Problem: the sunroof cannot be closed and you cannot see the cause. G WARNING You could be severely or even fatally injured when closing the sliding sunroof with increased closing force or if the anti- entrapment feature is deactivated. Make sure that nobody can become trapped when closing the sliding sunroof.


If the sliding sunroof is obstructed during closing and reopens again slightly: X Immediately after the sliding sunroof


blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The sliding sunroof is closed with increased force.


Useful information .............................. 98
Correct driver's seat position ............ 98
Seats .................................................... 99
Steering wheel .................................. 107
Mirrors ............................................... 109
Memory function .............................. 111


97


98


Correct driver's seat position


Useful information


i This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- related systems and functions.


i Please read the information on qualified


specialist workshops (Y page 25).


Correct driver's seat position


Observe the safety guidelines on seat adjustment (Y page 99). X Check whether you have adjusted seat =


properly. Electrical seat adjustment (Y page 100) When adjusting the seat, make sure: Ryou are as far away from the driver's air


bag as possible.


Ryou are sitting in a normal upright


position.


Ryou can fasten the seat belt properly. Ryou have moved the backrest to an


almost vertical position.


Ryou have set the seat cushion angle so that your thighs are gently supported. Ryou can depress the pedals properly.


X Check whether the head restraint is


adjusted properly (Y page 100). When doing so, make sure that you have adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.


Observe the safety guidelines on steering wheel adjustment (Y page 107). X Check whether steering wheel : is


adjusted properly. Adjusting the steering wheel electrically (Y page 107) When adjusting the steering wheel, make sure: Ryou can hold the steering wheel with your


arms slightly bent.


Ryou can move your legs freely. Ryou can see all the displays in the


instrument cluster clearly.


Observe the safety guidelines for seat belts (Y page 51). X Check whether you have fastened seat


belt ; properly (Y page 53). The seat belt should: Rfit snugly across your body Rbe routed across the middle of your


shoulder


Rbe routed in your pelvic area across the


hip joints


X Before starting off, adjust the rear-view


mirror and the exterior mirrors (Y page 109) in such a way that you have a good view of road and traffic conditions. X Vehicles with a memory function: save the seat, steering wheel and exterior mirror settings (Y page 111).


Seats


99


Seats Important safety notes G WARNING In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of seat belts, must be done before setting the vehicle in motion. G WARNING Do not adjust the driver's seat while driving. Adjusting the seat while driving could cause the driver to lose control of the vehicle. Never travel in a moving vehicle with the seat backrest in an excessively reclined position as this can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the seat belt would apply force at the abdomen or neck. This could cause serious or fatal injuries. The seat backrest and seat belts provide the best restraint when the wearer is in a position that is as upright as possible and seat belts are properly positioned on the body. G WARNING Your seat belt must be adjusted so that you can correctly fasten your seat belt. Observe the following points: Radjust the seat backrest until your arms are


slightly angled when holding the steering wheel.


Radjust the seat to a comfortable seating position that still allows you to reach the accelerator/brake pedal safely. The position should be as far back as possible with the driver still able to operate the controls properly.


Radjust the head restraint so that it is as


close to the head as possible and the center


of the head restraint supports the back of the head at eye level.


Rnever place hands under the seat or near


any moving parts while a seat is being adjusted.


Failure to do so could result in an accident and/or serious personal injury. G WARNING The electrically adjustable seats can be operated at any time. Therefore, do not leave children unattended in the vehicle, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. G WARNING According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seating position. Thus, we strongly recommend that children be placed in the rear seats whenever possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. For additional information, see "Children in the vehicle". A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and/ or the child is not properly secured in the child restraint. G WARNING For your protection, drive only with properly positioned head restraints. Adjust the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation.


100 Seats


Do not drive the vehicle without the seat head restraints. Head restraints are intended to help reduce injuries during an accident.


! To avoid damage to the seats and the seat heating, observe the following information: Rkeep liquids from spilling on the seats. If liquid is spilled on the seats, dry them as soon as possible.


Rif the seat covers are damp or wet, do not


switch on the seat heating. The seat heating should also not be used to dry the seats.


Rclean the seat covers as recommended;


see the "Interior care" section.


Rdo not transport heavy loads on the


seats. Do not place sharp objects on the seat cushions, e.g. knives, nails or tools. The seats should only be occupied by passengers, if possible.


Rwhen the seat heating is in operation, do


not cover the seats with insulating materials, e.g. blankets, coats, bags, seat covers, child seats or booster seats. ! When you move the seats, make sure that


there are no objects in the footwell or behind the seats. Otherwise, you could damage the seats and the objects.


i The head restraints in the front seats are


equipped with the NECK-PRO system (Y page 50). For this reason, it is not possible to remove the head restraints from the front seats. Vehicles without the through-loading feature: the head restraints cannot be removed from the rear compartment seats. Please contact an authorized Mercedes- Benz Center for more information.


i Other topics:


RThrough-loading feature in the rear


bench seat (Sedan) (Y page 279)


REASY-PACK through-loading feature in


the rear bench seat (Wagon) (Y page 280)


Adjusting the seats


: Head restraint height ; Seat cushion angle = Seat height ? Seat fore-and-aft adjustment A Backrest angle i If PRE-SAFE® has been activated, the


front-passenger seat is moved to a better position if it was previously set unfavorably. i You can store the seat settings using the


memory function (Y page 111).


i Vehicles with the through-loading feature: if you fold down a rear seat backrest, the respective front seat is moved forwards slightly in order to avoid contact.


Adjusting the head restraints Adjusting the angle of the head restraints


Example: Sedan


Seats


101


G WARNING For your protection, drive only with properly positioned head restraints. Adjust the head restraint in such a way that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation. With a rear seat occupied, make sure to move the respective head restraint up from the lowest non-use position and have the occupant adjust the head restraint properly. Do not drive the vehicle without the seat head restraints installed when the rear seats are occupied. Head restraints are intended to help reduce injuries during an accident. G WARNING Make sure the rear seat head restraints engage when placing them upright manually. Otherwise their protective function cannot be ensured. The back of the head will not be supported in the event of a collision. That could cause serious or even fatal injuries. Rear seat occupants can be seriously injured or killed.


Lowering the rear seat head restraints from the front


X Push or pull the lower edge of the head restraint in the direction of the arrow.


Adjusting the head restraint height electrically X To adjust the head restraint height: slide


the switch for head restraint adjustment (Y page 100) up or down in the direction of the arrow.


Adjusting luxury head restraints G WARNING When folding back the side cushions, never reach between the side cushion and the mounting post. You could otherwise be trapped.


X To adjust the side bolsters of the head


restraint: push or pull right and/or left- hand side bolster : into the desired position.


X To adjust the angle of the head


restraint: push or pull the head restraint in the direction of arrow ;.


Rear seat head restraints G WARNING For safety reasons, always drive with the rear head restraints in the upright position when the rear seats are occupied. Keep the area around head restraints clear of articles (e.g. clothing) to not obstruct the folding operation of the head restraints.


X Make sure that the SmartKey is in position


2 in the ignition lock.


X Press button :.


102 Seats


Adjusting the rear seat head restraint height


X Release the rear seat backrest and fold it


slightly forwards (Y page 279).


X To remove: pull the head restraint up to


the stop.


X Press release catch : and pull the head


restraint out of the guides.


X To re-install: insert the head restraint so that the notches on the bar are on the left when viewed in the direction of travel.


X Push the head restraint down until you hear


it engage in position.


X Fold back the rear seat backrest until it


engages.


Adjusting the active multicontour seat The active multicontour seat on the driver's side automatically adapts the sides of the backrest to your current driving style. You can adjust the contour of the seats individually so as to provide optimum support for your back and sides.


: To adjust the seat cushion length ; To switch the dynamic function on or off = To adjust the side bolsters of the seat


backrest


? To switch the massage function on or off A To adjust the contour of the backrest to


increase/decrease support


B To adjust the height/depth of the


backrest contour


Example: Sedan X To raise: pull the head restraint up to the


desired position.


X To lower: press release catch : and push


the head restraint down until it is in the desired position.


i If you pull the head restraint forward


slightly, the effort required to adjust it is reduced.


Removing and installing rear head restraints7
G WARNING Occupants should only travel sitting on seats which have the head restraints installed. In the event of an accident, this reduces the risk of injury for passengers seated in the rear compartment.


Example: Sedan


7 Only for vehicles with through-loading facility.


Dynamic function The dynamic function adjusts the air cushions in the side bolsters of the seat backrests to ensure ideal lateral support at all times. You can choose between two different levels. Level 1 (one indicator lamp)


Standard setting: slightly increased lateral support and slow build-up of air pressure in the side bolsters of the seat backrest. Sport setting: increased lateral support and fast build-up of pressure in the side bolsters of the seat backrest.


Level 2 (two indicator lamps)


X To switch on: press button ; once or


twice until the desired level is set. One or two indicator lamps in button ; light up.


X To switch off: press button ; repeatedly until all indicator lamps in button ; go out.


Massage function (PULSE) The massage function helps you to prevent muscle tension on long journeys. You can choose between two levels. X To switch on: press button ? once or


twice until the desired level is set. One or two indicator lamps in button ? light up. The air cushions in the lumbar region vibrate for approximately 20
minutes.


Adjusting the four-way lumbar support You can adjust the contour of the front seat backrests individually to provide optimum support for your back.


Seats


103


: To raise the backrest contour ; To soften the backrest contour = To lower the backrest contour ? To harden the backrest contour


Folding bench seat in the cargo compartment (Wagon) Important safety notes The folding bench seat in the cargo compartment is only approved for people with a height no greater than 4.6 ft(1.40 m) and max. 110 lb(50 kg) body weight. The maximum permissible weight available for passengers may be reduced by extensive optional extras and the vehicle load. Observe the maximum gross vehicle weight and the gross axle weight rating, which can be found on the vehicle identification plate (Y page 381). The combined cargo cover and net must be installed if you are using the folding bench seat (Y page 283). G WARNING The rear seat backrests must be locked in the upright position if you are using the folding bench seat in the cargo compartment. Do not pull away unless the head restraint in the folding bench seat is installed correctly. Make sure that the center of the head restraint supports the seat occupant's head at about eye level. This can reduce the risk of injury to a child in the event of an accident.

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