2011 Mercedes-benz C Class Owners Manual

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Vehicle equipment ............................ 302
Genuine Mercedes-Benz parts ......... 302
Warranty ............................................ 302
Vehicle identification plates ............ 303
Service products and capacities ..... 304
Vehicle data ...................................... 311

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these numbers on your vehicle's identification plates, for example (Y page 303).

Warranty

Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,

Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty

RState Warranty Enforcement Laws (Lemon

Laws)

Replacement parts and accessories are subject to the Mercedes-Benz Replacement Part and Accessory Warranties. You can obtain these at any Mercedes-Benz Center. i Should you lose your Service and

Warranty Information booklet, have an authorized Mercedes-Benz Center arrange for a replacement. It will be mailed to you.

302 Warranty

Vehicle equipment

i This manual describes all the standard and optional equipment of your vehicle which was available at the time of purchase. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here. This also refers to safety-related systems and functions.

Genuine Mercedes-Benz parts

All Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide for quick and reliable parts service. More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models. Genuine Mercedes-Benz parts are subjected to stringent quality inspections. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used. ! The use of non-approved parts could

impair the vehicle's safety. For this reason, Mercedes-Benz recommends genuine Mercedes-Benz parts and approved conversion parts and accessories for your vehicle model. H Environmental note Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.

Always specify the vehicle identification number and engine number when ordering genuine Mercedes-Benz parts. You will find

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Vehicle identification plates

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Vehicle identification plates Vehicle identification plate with vehicle identification number (VIN) and paint code number

i The data on the type plate is only an

example. This data is vehicle-specific and can differ from the data given here. The data that applies to your vehicle can be found on your vehicle's type plate.

Vehicle identification number (VIN) The vehicle identification number (VIN) can be found in the following locations: Ron the vehicle identification plate

Rat the lower edge of the windshield

(Y page 303)

(Y page 304)

In addition to being stamped on the vehicle identification plate, the vehicle identification number (VIN) is also stamped onto the vehicle body. It is located on the floor in front of the front- passenger seat.

X Open the driver's door.

You see vehicle identification plate :.

Example: vehicle identification plate (USA only) ; VIN = Paint code number

X Slide the right-hand front seat to its

rearmost position.

X Fold floor covering : upwards.

You will see vehicle identification number (VIN) ;.

Example: vehicle identification plate (Canada only) ; VIN = Paint code number

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304 Service products and capacities

Engine number

Keep service fluids out of the reach of children. For health reasons, you should prevent service fluids from coming into direct contact with your skin or clothing. If a service fluid is swallowed, contact a physician immediately.

: Emissions control information label,

including the certification of both federal and Californian emissions reference values

; Engine number (stamped into the

crankcase)

= VIN (on the lower edge of the windshield)

Service products and capacities Important safety notes Service products include the following: Rfuels (e.g. gasoline, diesel) Rlubricants (e.g. engine oil, transmission oil) Rcoolant Rbrake fluid Rwindshield washer fluid Vehicle components and their respective lubricants must match. You should therefore only use products that have been tested and approved by Mercedes-Benz. Information on tested and approved products can be obtained at an authorized Mercedes- Benz Center or on the Internet at http:// www.mbusa.com (USA only). G Warning Comply with all valid regulations with respect to handling, storing and disposing of service fluids. Otherwise, you could endanger persons or the environment.

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Service products and capacities

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Vehicle model

Capacity

Capacities

Engine oil and filter

Power steering

C 25045
C 300
C 350
C 250 4MATIC45
C 300 4MATIC C 350 4MATIC45
C 63 AMG46
All models

Cooling system All models except

AMG vehicles C 63 AMG

Tank capacity Reserve

Air- conditioning system

All models All models except AMG vehicles C 63 AMG

All models

8.5 US qt (8.0 l)

7.4 US qt (7.0 l)

9.0 US qt (8.5 l) Approximately 0.9 US qt (0.8 l)

Approximately 8.9 US qt (8.4 l) Approximately 12.4 US qt (11.7 l) 17.4 US gal. (66.0 l) Approximately 2.1 US gal. (8.0 l) Approximately 3.7 US gal. (14.0 l) —

Fuel, coolant, lubricants etc. Approved engine oils

MB power steering fluid or approved Dexron III ATF MB 325.0 corrosion inhibitor/antifreeze agent

Premium-grade unleaded gasoline (at least 91 octane, average value between 96 RON/ 86 MON)

Refrigerant R134a and special PAG lubricant (never R 12)

45 Canada only. 46 Including external oil cooler.

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306 Service products and capacities

Windshield/ headlamp cleaning system

Vehicle model

Capacity

C 25045
C 250 4MATIC45
C 300 4MATIC C 350 4MATIC45
C 63 AMG C 300
C 350

6.3 US qt (6.0 l)

3.7 US qt (3.5 l)

Fuel, coolant, lubricants etc. MB windshield washer concentrate47
(Y page 310) Mixing ratio for washer fluid (Y page 310)

Fuel Important safety notes G Warning Gasoline is highly flammable and poisonous. It burns violently and can cause serious personal injury. Never allow sparks, flames or smoking materials near gasoline. Turn off the engine before refueling. Whenever you are around gasoline, avoid inhaling fumes and any skin or clothing contact. Direct skin contact with fuels and the inhalation of fuel vapors are damaging to your health.

Premium-grade unleaded gasoline ! To ensure the longevity and full

performance of the engine, only premium- grade unleaded gasoline must be used. If premium-grade unleaded gasoline is unavailable and regular gasoline is used, observe the following precautions: Ronly fill the fuel tank to half full with

regular unleaded gasoline and add the rest as soon as possible with premium- grade unleaded gasoline.

Rdo not drive at the maximum speed.

Ravoid sudden acceleration. Rwhen the vehicle is carrying a light cargo, e.g. two passengers without luggage, do not allow the engine to rev above 3000 rpm.

Rwhen the vehicle is fully loaded or being operated in mountainous terrain, do not depress the accelerator pedal further than 2/3 of the pedal travel.

Flexible fuel vehicles Important safety notes All C 300 models with automatic transmission are flexible fuel vehicles. Flexible fuel vehicles are identified by a label reading Premium gasoline or E85 only on the inside of the fuel filler flap. Flexible fuel vehicles are designed to operate on premium unleaded gasoline and ethanol fuel (E85) or a mixture of these two. Ethanol fuel (E85) is a mixture of approximately 85% ethanol and 15% unleaded gasoline. G Warning Ethanol fuel (E85) and its vapors are highly flammable, poisonous and highly combustible. Ethanol fuel causes serious injury if it ignites, if it comes into contact with your skin or if you inhale the vapors. Avoid inhaling ethanol vapors and ethanol coming

45 Canada only. 47 Mixed with water or premixed washer fluid with antifreeze protection.

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into contact with your skin. Before refueling, extinguish all naked flames. Never allow sparks or smoking materials near ethanol.

Changing the fuel type For best performance and driveability, it is recommended that you use either one or the other fuel. Avoid alternating regularly between the two different types of fuel. When changing the fuel type, make sure: Rthe fuel level is below half full. Rthe fuel level is above the reserve level. This

is identifiable by the fuel tank reserve warning lamp not being lit.

Ryou add more than 5 gallons (20 liters) of

fuel.

Rbefore refueling, you switch off the engine. Rthe engine is started and operated for at

least five minutes immediately after refueling.

These precautions and recommendations should prevent any difficulties when starting and operating the engine which otherwise may be experienced before the engine has fully adapted to the different fuel. If, in spite of these recommendations, the engine does not perform properly, add at least 3 gallons (12 liters) of gasoline. This may improve the running of the engine. Fuel consumption Ethanol fuel (E85) contains less energy per gallon than gasoline. To ensure that the engine performance with ethanol fuel (E85) is similar to that when using gasoline, the engine must burn more ethanol fuel. As a result, it is to be expected that the fuel consumption will increase when using ethanol fuel (E85), compared to gasoline. Maintenance When you bring your vehicle for maintenance or repairs, please inform your authorized Mercedes-Benz Center if you use or have used ethanol fuel (E85).

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307

Low outside temperatures It is possible that the time required for the starting procedure will significantly increase at outside temperatures below 32 ‡ (0 †). At low outside temperatures, Mercedes-Benz recommends the use of an auxiliary heater. For further information, contact an authorized Mercedes-Benz Center. Rough idling may also be experienced at low outside temperatures until the engine is fully warmed up. Ethanol fuel (E85) is unsuitable for use when outside temperatures fall below 14 ‡ (-10 †). High outside temperatures At outside temperatures above 95 ‡ (35 †), the time required for the starting procedure may increase and be accompanied by rough idling following the start.

Fuel requirements Use only premium-grade unleaded gasoline. The octane number should be at least 91. Details can be found on the gas pump. The octane number is the average value of the Research Octane Number (RON) and Motor Octane Number (MON): (RON + MON) / 2, also known as knock resistance. Reformulated Gasoline (RFG) and/or unleaded gasoline with additives can be used if the concentration of the additives in the fuel does not exceed 10%, e.g.: REthanol RTAME RETBE RIPA RTBA For MTBE, the concentration should not exceed 15%. The concentration of methanol in gasoline including other additives must not exceed 3%. Using mixtures of methanol and ethanol is not permitted. Gasohol, a mixture of 10% ethanol and 90% unleaded gasoline can be used.

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All of these mix fuels must fulfill the fuel requirements, e.g.: Rknock resistance Rboiling point Rvapor pressure

Damage or malfunctions can result that are not covered: Rby the Mercedes-Benz Limited Warranty Rby an existing Limited Warranty Rby an extended Limited Warranty

Additives in gasoline One of the major problems in engine design is the creation of carbon deposits during the process of burning fuel. Mercedes-Benz recommends that you use fuel brands that have the additives which prevent the build up of carbon deposits. If you use fuels without these additives for a longer period of time, there may be a build up of carbon deposits, especially on the inlet valves and in the combustion chamber. This could lead to engine running problems, e.g.: Rwarm-up hesitation Runstable idle Rknocking/pinging Rmisfire Rpower loss In areas where carbon deposits may be encountered due to lack of availability of gasoline which contains these additives, Mercedes-Benz recommends the use of additives approved for use in Mercedes-Benz vehicles. Consult an authorized Mercedes-Benz Center or visit http://www.mbusa.com (USA only) to view a list of approved products. Observe the instructions for use on the product label. Do not mix other fuel additives with fuel. This causes unnecessary costs and could damage the engine. ! Do not refuel with low-grade fuel and do not use fuel additives that are not tested and approved for Mercedes-Benz vehicles.

48 Canada only.

Engine oil Points to remember The engine oils are matched to the performance of Mercedes-Benz engines and service intervals. For this reason, only use engine oils and oil filters that are approved for vehicles with a service system. Contact an authorized Mercedes-Benz Center or visit http://www.mbusa.com (USA only) for a list of approved engine oils and oil filters. ! Never use engine oil or an oil filter of a specification other than is necessary to fulfill the prescribed service intervals. Do not change the engine oil or oil filter in order to achieve longer replacement intervals than those prescribed. Otherwise, you may cause damage to the engine or exhaust gas aftertreatment; this is not covered by the Mercedes-Benz Limited Warranty. Follow the instructions in the service interval display regarding the oil change. Otherwise, you may damage the engine and the exhaust gas aftertreatment.

Mercedes-Benz recommends MOBIL OIL. The table shows which engines oil have been approved for your vehicle. Model

Engine model 272
272
272
272

MB Approval 229.5
229.5
229.5
229.5

C 25048
C 250 4MATIC48
C 300
C 300 4MATIC

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Model

C 350
C 350 4MATIC48
C 63 AMG

Engine model 272
272
156

MB Approval 229.5
229.5

229.549

i MB Approval is stated on the containers.

Lubricant additives ! Do not mix any lubricant additives with

the engine oil. This could damage the engine. Damage resulting from the use of such lubricant additives in the engine oil is not covered by the Mercedes-Benz Limited Warranty.

Engine oil viscosity Viscosity describes the flow characteristics of a fluid. If an engine oil has a high viscosity, this means that it is thick; a low viscosity means that it is thin. Using the table below, make sure that the SAE classification (viscosity) is sufficient for the temperatures at which the vehicle is operated. The low temperature characteristics of engine oils can deteriorate significantly, e.g. by aging, soot and fuel deposits. It is therefore recommended that you carry out oil changes regularly using an approved engine oil with the appropriate SAE classification.

Refrigerant of the air-conditioning system The air-conditioning system is filled with R134a refrigerant and a special PAG lubricant. ! Never use refrigerant R 12 (CFC) or

mineral lubricants. Otherwise, you could damage the air-conditioning system.

Brake fluid G Warning! The brake fluid constantly absorbs moisture from the air; this lowers its boiling point. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake system when the brakes are applied hard (e.g. when driving downhill). This would impair braking efficiency. You should have the brake fluid renewed at regular intervals. The brake fluid change intervals can be found in the Service Booklet.

Only use brake fluid approved by Mercedes- Benz. Information about approved brake fluids can be obtained from any authorized Mercedes-Benz Center.

48 Canada only. 49 Restriction: only SAE 0W-40 or SAE 5W-40 engine oils may be used.

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Coolant Important safety notes The coolant is a mixture of water and antifreeze/corrosion inhibitor. It performs the following tasks: Ranti-corrosion protection Rantifreeze protection Rraising the boiling point The cooling system is filled with coolant at the factory which contains antifreeze/corrosion inhibitor that ensures protection down to approximately -35 ‡ (-37 †). ! Only add coolant that has been premixed with the desired antifreeze protection. You could otherwise damage the engine. Further information on coolants and on filling can be found in the Mercedes-Benz Specifications for Service Products, MB Approval 310.1, e.g. on the Internet at http://bevo.mercedes-benz.com. You can also consult an authorized Mercedes- Benz Center.

! Always use a suitable coolant mixture,

even in countries where high temperatures prevail. Otherwise, the cooling system will not be sufficiently protected from corrosion, and the boiling point will be too low.

If the coolant has antifreeze protection down to -35 ‡ (-37 †), the boiling point of the coolant in the pressurized system is approximately 266 ‡ (130 †). Your vehicle has a range of aluminum components. Use of aluminum components in the engine make it necessary to specifically match the antifreeze/corrosion inhibitor in these systems in order to protect the aluminum parts. Using other antifreeze/ corrosion inhibitors without these characteristics affects the service life. The coolant must be used throughout the year in order to maintain the necessary corrosion protection and provide protection from

overheating. In the Service Booklet, you can find information on the intervals for renewal. The renewal interval is determined by the coolant type and the cooling system design. The renewal interval in the Service Booklet is only valid if the coolant is added or renewed with Mercedes-Benz approved products. Therefore, only use MB 326.0 antifreeze/ corrosion inhibitor or another Mercedes-Benz approved product of the same specification. Information on other Mercedes-Benz approved products of the same specification can be obtained at any authorized Mercedes- Benz Center or on the Internet at http://bevo.mercedes-benz.com. The coolant is checked at every service date at an authorized Mercedes-Benz Center. The antifreeze/corrosion inhibitor concentration in the cooling system should: Rbe at least 50%. This will protect the cooling

system against freezing down to around -35 ‡ (-37 †).

Rnot exceed 55% (antifreeze protection

down to -49 ‡ (-45 †); otherwise, heat will not be dissipated as effectively.

If the coolant level is too low, MB 326.0
antifreeze/corrosion inhibitor should be added. Have the cooling system checked for leaks.

Windshield and headlamp cleaning system G Warning Washer solvent/antifreeze is highly flammable. Do not spill washer solvent/ antifreeze on hot engine parts, because it may ignite and burn. You could be seriously burned.

X Use MB Windshield Washer Concentrate

MB SummerFit.

X At temperatures above freezing: add 1
part MB SummerFit to 100 parts water, e.g.

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1.34 fl oz (40 ml) MB SummerFit to 1 gal (4.0 l) of water.

X At temperatures below freezing: add 1
part MB SummerFit to 100 parts washer fluid, e.g. 1.34 fl oz (40 ml) MB SummerFit to 1 gal (4.0 l) of water.

Vehicle data Vehicle data, C 250
The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. i This vehicle is only available in Canada.

Vehicle dimensions, C 250

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track Turning circle

182.3 in (4630 mm) 79.1 in (2008 mm)

56.9 in (1444 mm) 108.7 in (2760 mm) 60.7 in (1541 mm) 60.8 in (1544 mm) 35.6 ft (10.9 m)

Vehicle weight, C 250

Maximum roof load Maximum trunk load

Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Vehicle data, C 250 4MATIC The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels.

Vehicle data 311

i This vehicle is only available in Canada.

Vehicle dimensions, C 250 4MATIC 182.8 in (4630 mm) 79.1 in (2008 mm)

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track Turning circle

56.9 in (1444 mm) 108.7 in (2760 mm) 60.7 in (1541 mm) 60.8 in (1544 mm) 35.6 ft (10.9 m)

Vehicle weight, C 250 4MATIC Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Maximum roof load Maximum trunk load

Vehicle data, C 300
The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels.

Vehicle dimensions, C 300

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track Turning circle

182.8 in (4630 mm) 79.1 in (2012 mm)

56.9 in (1444 mm) 108.7 in (2760 mm) 60.7 in (1541 mm) 60.8 in (1544 mm) 35.6 ft (10.9 m)

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312 Vehicle data

Vehicle weight, C 300

Vehicle dimensions, C 350

Maximum roof load Maximum trunk load

Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Vehicle data, C 300 4MATIC The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. Vehicle dimensions, C 300 4MATIC 182.3 in (4630 mm) 79.1 in (2008 mm)

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheelbase Front track Rear track Turning circle

56.9 in (1444 mm) 108.7 in (2760 mm) 60.7 in (1541 mm) 60.8 in (1544 mm) 35.6 ft (10.9 m)

Vehicle weight, C 300 4MATIC Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Maximum roof load Maximum trunk load

Vehicle data, C 350
The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels.

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track Turning circle

182.3 in (4630 mm) 79.1 in (2008 mm)

56.9 in (1444 mm) 108.7 in (2760 mm) 60.4 in (1533 mm) 60.5 in (1536 mm) 35.6 ft (10.9 m)

Vehicle weight, C 350

Maximum roof load Maximum trunk load

Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Vehicle data, C 350 4MATIC The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. i This vehicle is only available in Canada.

Vehicle dimensions, C 350 4MATIC 182.3 in (4630 mm) 79.1 in (2008 mm)

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track Turning circle

56.9 in (1444 mm) 108.7 in (2760 mm) 60.4 in (1533 mm) 60.5 in (1536 mm) 35.6 ft (10.9 m)

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Vehicle weight, C 350 4MATIC Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

Maximum roof load Maximum trunk load

Vehicle data, C 63 AMG The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels.

Vehicle dimensions, C 63 AMG

Vehicle length Vehicle width including exterior mirrors Vehicle height Wheel base Front track Rear track

186.1 in (4726 mm) 79.2 in (2012 mm)

56.6 in (1438 mm) 108.9 in (2765 mm) 61.8 in (1569 mm) 60.0 in (1525 mm)

Vehicle weight, C 63 AMG

Maximum roof load Maximum trunk load

Maximum 220 lb (100 kg) Maximum 220 lb (100 kg)

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Publication details Internet

Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites: http://www.mbusa.com (USA only) http://www.mercedes-benz.ca (Canada only)

Editorial office

Not to be reprinted, translated or otherwise reproduced, in whole or in part, without the written permission of Daimler AG.

As at 26.02.2010

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É2045848981XËÍ 2045848981

Order no. 6515 0722 13 Part no. 204 584 89 81 Edition A 2011