2010 Mercedes-benz C Class Owners Manual

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see Vehicle specification Technical data (weights) see Vehicle specification Tele Aid ............................................... 211 Emergency calls ............................. 212 Information button ......................... 215 Initiating an emergency call manually ........................................ 213 Messages in the multifunction display ........................................... 284 Remote door lock .......................... 216 Remote door unlock ...................... 215 Roadside Assistance button .......... 214 Search & Send ............................... 215 SOS button .................................... 213 Stolen Vehicle Recovery Services .. 216 System self-test ............................. 212 Telephone .......................................... 167 Answering/ending a call ................ 128 Call lists ......................................... 176 Emergency calls “911” .................. 173 Hands-free microphone ................... 33 Making calls ................................... 177 Menu ............................................. 128 Operation ....................................... 128 Phone book ........................... 128, 174 Redialing ........................................ 129 Temperature Coolant .......................................... 117 Interior temperature ...................... 192 Outside .......................................... 118 Tether anchorage points see Children in the vehicle Tie-down rings ................................... 203 Tightening torque Wheels ........................................... 321 Time setting ....................................... 132 TIN (Tire Identification Number) ...... 252 Tire and Loading Information placard ............................................... 238 Tire and loading terminology ........... 250 Tire Identification Number see TIN 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 17 Version: 2.11.8.1 Index 17 Tire inflation pressure Checking ........................................ 232 Important notes on ........................ 231 Label on the inside of fuel filler flap ................................................ 231 Placard on driver’s door B-pillar ..... 238 Tire labeling ....................................... 246 Tire load rating .................................. 251 Tire ply composition and material used .................................................... 252 Tire pressure loss warning system . 233 Tires ........................................... 229, 344 Advanced Tire Pressure Monitoring System (Advanced TPMS) ............................................ 234 Air pressure ................................... 230 Care and maintenance ................... 243 Cleaning ......................................... 244 Direction of rotation, spinning ....... 242 Important notes on tire inflation pressure ........................................ 231 Inflation pressure ........................... 232 Information placard ....................... 238 Inspection ...................................... 243 Labeling ......................................... 246 Load index ............................. 246, 251 Load rating .................................... 251 Messages in the multifunction display ................................... 276, 296 Ply composition and material used ............................................... 252 Problems under-/overinflation ...... 232 Retreads ........................................ 229 Rims and tires (technical data) ...... 344 Rotation ......................................... 245 Service life ..................................... 243 Sizes .............................................. 344 Snow chains .................................. 253 Speed rating .......................... 247, 252 Storing ........................................... 244 Temperature .......................... 231, 245 Terminology ................................... 250 Tire Identification Number ............. 252 Tire pressure loss warning system . 233 TPMS low tire pressure/ malfunction telltale ........................ 306 Traction ................................. 244, 252 Tread ............................................. 252 Tread depth ........................... 243, 252 Treadwear ...................................... 244 Treadwear indicators ............. 243, 252 Vehicle maximum load on .............. 252 Wear pattern .................................. 245 Winter tires ............................ 252, 344 Tire speed rating ....................... 247, 252 Top tether see Children in the vehicle Total load limit ................................... 252 Towing Towing eye bolt .............................. 326 Vehicle ........................................... 325 Towing eye bolt ................................. 326 Traction ...................................... 244, 252 Transfer case ..................................... 116 Transmission see Automatic transmission or Manual transmission Transmission fluid level .................... 227 Transmission gear selector lever see Gear selector lever Transmission positions .................... 109 Traveling abroad ............................... 257 Tread (tires) ....................................... 252 Tread depth (tires) .................... 243, 252 Treadwear .......................................... 244 Treadwear indicators (tires) .... 243, 252 Trip menu ........................................... 121 Trunk Closing ............................................. 76 Fuse box ........................................ 329 Messages in the multifunction display ........................................... 286 Opening ........................................... 75 Tie-down rings ............................... 203 Trunk lid emergency release ............ 76 Unlocking manually ....................... 309 Valet locking .................................... 77 Turning off the engine ...................... 106 Turn signals ......................................... 93 Cleaning lenses ............................. 263 Indicator lamps ................................ 28 Messages in the multifunction display ........................................... 296 Replacing bulbs ............................. 314 204_AKB; 5; 23, en-US d2ureepe, 18 Index 2009-07-16T17:54:06+02:00 - Seite 18 Version: 2.11.8.1 Uniform Tire Quality Grading Standards .................................. 244, 252 Units Selecting speedometer display mode ............................................. 131 Unleaded gasoline, premium ........... 354 Unlocking the vehicle KEYLESS-GO .................................... 71 Manually ........................................ 309 SmartKey ......................................... 70 Upholstery, cleaning ......................... 266 Useful features .................................. 207 Valet locking ........................................ 77 Vehicle Battery ........................................... 321 Care ............................................... 260 Control system .............................. 118 Identification Number (VIN) ........... 332 Locking/unlocking ........................... 70 Lowering (wheel change) ............... 321 Modifications and alterations, Operating safety .............................. 22 Towing ........................................... 325 Unlocking/locking manually .......... 309 Vehicle dimensions see Vehicle specification Vehicle Identification Number (VIN) ................................................... 332 Vehicle jack see Jack Vehicle lighting .................................... 90 Vehicle loading Cargo tie-down rings ...................... 203 Instructions .................................... 202 Load limit ....................................... 239 Roof rack ....................................... 203 Split rear seat bench ..................... 204 Terminology ................................... 250 Vehicle maximum load on the tire ... 252 Vehicle specification C 250 ............................................. 334 C 250 4MATIC ............................... 335 C 250 4MATIC Sport ...................... 336 C 250 Sport ................................... 334 C 300 ............................................. 337 C 300 4MATIC ............................... 339 C 300 4MATIC Sport ...................... 340 C 300 Sport ................................... 338 C 350 ............................................. 341 C 350 4MATIC ............................... 343 C 350 Sport ................................... 342 C 63 AMG ...................................... 343 Vehicle status message memory .... 129 Vehicle tool kit .................................. 268 Vehicle washing see Vehicle care Vehicle weights see Vehicle specification Warning sounds Driver’s or passenger’s seat belt ..... 51 Parking brake ................................ 281 Parktronic system .......................... 187 Seat belt telltale ............................ 301 Warranty coverage ............................ 332 Washer and headlamp cleaning system ................................................ 358 Washer fluid Mixing ratio .................................... 358 Refilling .......................................... 228 Washing the vehicle .......................... 260 Wear pattern (tires) .......................... 245 Weights (vehicle) see Vehicle specification Wheel Changing ....................................... 317 Removing ....................................... 320 Spare ............................................. 317 Tightening torque ........................... 321 Wheels, sizes ..................................... 344 Wheels, Tires and .............................. 229 Window curtain air bags ..................... 42 Windows see Power windows Windows, cleaning ............................ 264 Windshield Cleaning wiper blades .................... 264 Defogging ...................................... 195 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 19 Version: 2.11.8.1 Index 19 Washer fluid ................................... 358 Wipers ............................................. 96 Windshield wipers Winter driving Replacing wiper blades .................. 316 Instructions .................................... 253 Snow chains .................................. 253 Tires ............................................... 252 Winter tires ................................ 252, 344 Wood trims, cleaning ........................ 266 204_AKB; 5; 23, en-US d2ureepe, 20 Introduction 2009-07-16T17:54:06+02:00 - Seite 20 Version: 2.11.8.1 Product Information Please observe the following in your own best interest: We recommend using Genuine Mercedes- Benz Parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. Use of such parts and accessories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them. Genuine Mercedes-Benz Parts and pre- approved conversion parts and accessories are available at any authorized Mercedes- Benz Center. In addition, you will receive comprehensive information on permissible technical modifications and expert installations. Operator’s Manual Notes This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator’s Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. We continuously strive to improve our product and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, information, illustrations, and descriptions in this Operator’s Manual might differ from your vehicle. Vehicle equipment Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about operating particular equipment, any authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures. Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they are special- order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle. If there are any equipment details that are not shown or described in this Operator’s Manual, any authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures. The Operator’s Manual and Maintenance Booklet are important documents and should be kept with the vehicle. Service and warranty information The Service and Warranty Information booklet contains detailed information about the warranties covering your Mercedes-Benz, including: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 21 Version: 2.11.8.1 Introduction 21 Rhode Island, and Vermont Emission Control System Warranty RState Warranty Enforcement Laws (Lemon Laws) Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350 Important notice for California retail buyers and lessees of Mercedes-Benz automobiles Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair, (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days. Written notification should not be sent to a dealer, it should be addressed to Maintenance The Maintenance Booklet describes all the necessary maintenance work which should be performed at regular intervals. Always have the Maintenance Booklet with you when you take the vehicle to an authorized Mercedes-Benz Center for service. The service advisor will record each service in the booklet for you. Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (1-800-367-6372) (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) in your vehicle literature portfolio. Change of address or ownership If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372), or Customer Service (in Canada) at 1-800-387-0100. This will assist us in 204_AKB; 5; 23, en-US d2ureepe, 22 Introduction contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Car” found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372), or Customer Service (in Canada) at 1-800-387-0100. Operating your vehicle outside the USA or Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may not be readily available. RUnleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage the catalysts. RGasoline may have a considerably lower octane rating, and improper fuel can cause engine damage. Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to: In the USA: Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 2009-07-16T17:54:06+02:00 - Seite 22 Version: 2.11.8.1 Operating safety G Warning! Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle’s electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function while the engine is running. You should therefore never turn off the engine while driving. G Warning! Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle as occurred: Rturn on your hazard warning flashers Rslow down carefully Rdrive with caution to an area which is a safe distance from the road Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 23 Version: 2.11.8.1 Introduction 23 Proper use of the vehicle Proper use of the vehicle requires that you are familiar with the following information and rules: Rthe safety precautions in this manual Rthe “Technical data” section in this manual Rtraffic rules and regulations Rmotor vehicle laws and safety standards G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury. Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management or, if necessary, contact us at one of the following addresses: In the USA: Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 Reporting safety defects For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”. Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain other information about motor vehicle safety from www.safercar.gov. Vehicle data recording Information regarding electronic recording devices (Including notice pursuant to California Code § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system, may transmit some data in certain accidents. 204_AKB; 5; 23, en-US d2ureepe, 24 Introduction 2009-07-16T17:54:06+02:00 - Seite 24 Version: 2.11.8.1 This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety. Daimler may access the information and share it with others Rfor safety research or vehicle diagnosis purposes Rwith the consent of the vehicle owner or lessee Rin response to an official request by law enforcement or other government agency Rfor use in dispute resolution involving Daimler, its affiliates or sales/service organization and/or Ras otherwise required or permitted by law Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted via that system. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 25 Version: 2.11.8.1 Exterior view ....................................... 26 Cockpit ................................................. 27 Instrument cluster .............................. 28 Multifunction steering wheel ............. 29 Center console .................................... 31 Overhead control panel ...................... 32 Door control panel, seat adjust- ment ..................................................... 33 25 2009-07-16T17:54:06+02:00 - Seite 26 Version: 2.11.8.1 204_AKB; 5; 23, en-US d2ureepe, 26 Exterior view Exterior view i This Operator’s Manual describes all features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual. Function : Trunk: Locking and unlocking Opening and closing Valet locking ; Rear lamps = Rear window defroster ? Fuel filler flap A Exterior rear view mirrors B Power tilt/sliding sunroof Panorama roof with power tilt/sliding panel C Windshield: Wiping with washer fluid Cleaning Page Function Page D Doors: Locking and unlocking E Wipers Wiper blades, replacing Wiper blades, cleaning F Hood G Front lamps H Headlamp cleaning system I Front towing eye J Tires and wheels Rims and tires K Rear towing eye 70, 309 96 316 264 224 314 93 326 229 344 326 70, 309 75 77 314 196 222 86 196 199 97 264 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 27 Version: 2.11.8.1 Cockpit Cockpit 27 Function Page Function Page : Steering wheel gearshift control ; Cruise control lever = Instrument cluster ? Multifunction steering wheel A Horn B Front Parktronic warning indicators, Canada only C Overhead control panel D Glove box E Glove box lock F Center console G Starter switch KEYLESS-GO start/stop button 112 180 116 118 186 32 205 206 31 77 78 H Steering wheel release handle (manual) I Steering wheel adjustment stalk (electrical) J Combination switch: Turn signals Wipers High beam K Parking brake pedal L Parking brake release M On-board diagnostics (OBD) socket N Hood lock release O Exterior lamp switch P Door control panel and seat adjustment/memory 85 85 93 96 93 105 105 224 90 33 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 28 Version: 2.11.8.1 28 Instrument cluster Instrument cluster Function Page Function : Combination gauge with: = d ESP® warning lamp Fuel gauge 8 Fuel tank reserve warning lamp Coolant temperature gauge ? Coolant temperature warning lamp Indicator/warning lamps: K High-beam headlamp indicator lamp L Low-beam headlamp indicator lamp ; Engine malfunction indicator lamp $ Brake warning lamp, USA only J Brake warning lamp, Canada only ; # Left turn signal indicator lamp 118 304 117 305 93 91 305 300 300 93 ? Speedometer A Multifunction display B ! Right turn signal indicator lamp C Tachometer with: N Front fog lamps indicator lamp R Rear fog lamp indicator lamp å ESP OFF warning lamp, C 63 AMG only h Combination low tire pressure/TPMS malfunction telltale, USA only 6 Supplemental Restraint System (SRS) indicator lamp Page 62, 302 120 93 92 92 64, 302 234, 306 36, 302 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 29 Version: 2.11.8.1 Function ! Antilock Brake System (ABS) indicator lamp 7 Seat belt telltale D Outside temperature (manual transmission) Permanent display: Outside temperature or speedometer (automatic transmission) E Outside temperature (automatic transmission) F Program mode indicator (automatic transmission) G Transmission position indicator/gear range indicator (automatic transmission) Additional speedometer (manual transmission) H Digital clock I Instrument cluster illumination Multifunction steering wheel 29 Page Multifunction steering wheel 61, 298 51, 301 118 118, 132 118, 132 111 109, 111 132 132 117 Page 120 128 128 128 128 129 126 124 Function : Multifunction display ; Press button ~: to end a call to reject an incoming call Press button 6: to answer a call to dial1 to redial1 Press button W or X: to set the volume to operate the RACETIMER2 Press button 8 to mute = Press button ? to activate the Voice Control System3 1 Function only available in telephone menu. 2 AMG vehicles only. 3 The Voice Control System is only available with the COMAND system. Refer to separate operating instructions. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 30 Version: 2.11.8.1 30 Multifunction steering wheel Function Press button a: to confirm selection or message to switch to the phone book1 to dial a selected phone number1 Page 120 128 128 Function ? Press button % briefly: to go to the next higher menu level to confirm display message to cancel the Voice Control System3 Press and hold button % to select the standard display A Press button = or ;: to call up line for main menus to scroll to the left or right to select menus Press button 9 or : briefly: to select submenus to scroll up or down through lists to select previous or next track, scene, or stored station within Audio menu to switch to the phone book and select a name or number within Tel menu Press and hold button 9 or :: to select previous or next track or scene with quick search or to select previous or next station in waveband (if no station list is available) within Audio menu to start the quick search in the phone book within Tel menu Page 120 120 120 120 120 126 128 120 126 128 3 The Voice Control System is only available with the COMAND system. Refer to separate operating instructions. 1 Function only available in telephone menu. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 31 Version: 2.11.8.1 Center console Upper part Center console 31 Function Page D Parktronic system deactivation switch, Canada only E Rear window sunshade switch F Sport driving mode on/off button G Dual-zone automatic climate control Rear window defroster H Seat heating, driver’s side 187 208 184 189 196 84 Function : Audio display cover ; Hazard warning flasher switch = Alarm system indicator lamp ? Front passenger front air bag off indicator lamp, USA only Front passenger front air bag off indicator lamp, Canada only A Electronic Stability Program (ESP®) switch B Audio system or COMAND system, see separate operating instructions C Seat heating, front passenger side Page 139 93 67 42, 308 46, 307 63 136 84 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 32 Version: 2.11.8.1 32 Overhead control panel Lower part Overhead control panel Function : Ashtray Cigarette lighter ; Gear shift lever for manual transmission Gear selector lever for automatic transmission = Cup holder ? Front armrest storage compartments A Audio controller COMAND controller (see separate operating instructions) B Program mode selector switch for automatic transmission Page 209 209 107 108 207 206 140 111 Function : Rear interior lighting on/off ; Interior lighting control = Right reading lamp on/off ? Power tilt/sliding sunroof switch or Power tilt/sliding panel switch A Information button (Tele Aid system) B SOS button (Tele Aid system) C Interior rear view mirror D Integrated electronic compass E Garage door opener Page 95 95 95 196 200 215 213 86 210 216 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 33 Version: 2.11.8.1 Door control panel, seat adjustment 33 Function Page Door control panel, seat adjustment F Hands-free microphone for Tele Aid (emergency call system), telephone and Voice Control System4 G Roadside Assistance button (Tele Aid system) H Left reading lamp on/off I Front interior lighting on/ off 214 95 95 Function Door control panel, vehicles with memory function Page 74 75 82 : Inside door handle ; Central unlocking switch = Seat adjustment ? Memory function (for storing seat, exterior mirror, and steering wheel settings) A Exterior rear view mirrors adjustment Power-folding exterior rear view mirrors, Canada only B Switches for opening/ closing front and rear door windows C Rear door window override switch 4 The Voice Control System is only available with the COMAND system. Refer to separate operating instructions. 89 86 88 98 59 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 34 Version: 2.11.8.1 34 Door control panel, seat adjustment Function D Trunk opening switch E Central locking switch Page 75 75 Seat adjustment, vehicles without memory function Function = Seat adjustment Page 80 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 35 Version: 2.11.8.1 Vehicle equipment .............................. 36 Occupant safety .................................. 36 Panic alarm .......................................... 60 Driving safety systems ....................... 60 Anti-theft systems .............................. 66 35 2009-07-16T17:54:06+02:00 - Seite 36 Version: 2.11.8.1 G Warning! Modifications to or work improperly conducted on restraint system components or their wiring, as well as tampering with interconnected electronic systems, can lead to the restraint systems no longer functioning as intended. Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvertently or fail to deploy in accidents although the deceleration threshold for air bag deployment is exceeded. Therefore, never modify the restraint systems. Do not tamper with electronic components or their software. i See “Children in the vehicle” (Y page 54) for information on Rinfants and children traveling with you in the vehicle Rrestraint systems for infants and children SRS indicator lamp The SRS system conducts a self-test when the ignition is switched on and in regular intervals while the engine is running. This facilitates detection of system malfunctions. The SRS indicator lamp 6 in the instrument cluster comes on when the ignition is switched on. It goes out no later than a few seconds after the engine has been started. The SRS components are in operational readiness when the SRS indicator lamp 6 is not lit while the engine is running. 204_AKB; 5; 23, en-US d2ureepe, 36 Occupant safety Vehicle equipment i This Operator’s Manual describes all features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this manual. Occupant safety Introduction In this section you will learn the most important facts about the restraint system components of the vehicle. The restraint systems are: RSeat belts RChild restraints RLower Anchors and Tethers for CHildren (LATCH) also known as ISOFIX Additional protection potential is provided by: RSupplemental Restraint System (SRS) with - Air bags - Air bag control unit (with crash sensors) - Emergency Tensioning Device (ETD) for seat belts - Seat belt force limiter RNECK-PRO active front head restraints RAir bag system components with - Front passenger front air bag off indicator lamp - USA only: Front passenger seat with Occupant Classification System (OCS) - Canada only: Front passenger seat with BabySmart™ air bag deactivation system Although the systems are independent, their protective functions work in conjunction with each other. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 37 Version: 2.11.8.1 G Warning! The SRS self-check has detected a malfunction when the SRS indicator lamp Rdoes not come on at all Rfails to go out after approximately 4 seconds after the engine was started Rcomes on after the engine was started or while driving For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked. Otherwise the SRS may not be activated when needed in an accident, which could result in serious or fatal injury. The SRS might also deploy unexpectedly and unnecessarily which could also result in injury as well. In addition, improper work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center. If it is necessary to modify an air bag system to accommodate a person with disabilities, contact an authorized Mercedes-Benz Center. USA only: Call our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) for details. Air bags G Warning! Air bags are designed to reduce the potential of injury and fatality in certain Rfrontal impacts (front air bags and driver’s side knee bag) Rside impacts (side impact air bags, window curtain air bags and pelvis air bags) However, no system available today can completely eliminate injuries and fatalities. Occupant safety 37 Deployment of the air bags temporarily releases a small amount of dust from the air bags. This dust, however, is neither harmful to your health, nor does it indicate a fire in the vehicle. The dust might cause some temporary breathing difficulty for people with asthma or other breathing trouble. To avoid this, you may wish to get out of the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door. G Warning! To reduce the risk of injury when the front air bags inflate, it is very important for the driver and front passenger to always be in a properly seated position and to wear their respective seat belt. For maximum protection in the event of a collision always be in normal seated position with your back against the seat backrest. Fasten your seat belt and make sure it is properly positioned on your body. Since the air bag inflates with considerable speed and force, a proper seating position and correct positioning of the hands on the steering wheel will help to keep you at a safe distance from the air bag. Occupants who are not wearing their seat belt, are not seated properly or are too close to the air bag can be seriously injured or killed by an air bag as it inflates with great force instantaneously: RSit with the seat belt properly fastened in a position that is as upright as possible with your back against the seat backrest. RMove the driver’s seat as far back as possible, still permitting proper operation of vehicle controls. The distance from the center of the driver’s chest to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm) or more. You should be able to accomplish this by adjusting the seat and steering wheel. If 204_AKB; 5; 23, en-US d2ureepe, 38 Occupant safety 2009-07-16T17:54:06+02:00 - Seite 38 Version: 2.11.8.1 you have any difficulties, please contact an authorized Mercedes-Benz Center. RDo not lean your head or chest close to the steering wheel or dashboard. RKeep hands on the outside of the steering wheel rim. Placing hands and arms inside the rim can increase the risk and potential severity of hand/arm injury when the driver front air bag inflates. RAdjust the front passenger seat as far as possible rearward from the dashboard when the seat is occupied. ROccupants, especially children, should never place their bodies or lean their heads in the area of the door where the side impact air bag inflates. This could result in serious injuries or death should the side impact air bag be deployed. Always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. RCanada only: Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmart™ compatible child seat, which operates with the BabySmart™ air bag deactivation system installed in the vehicle to deactivate the front passenger front air bag when it is installed properly. Otherwise they will be struck by the air bag when it inflates in a crash. If this happens, serious or fatal injury will result. Failure to follow these instructions can result in severe injuries to you or other occupants. If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator’s Manual. G Warning! Accident research shows that the safest place for children in an automobile is in a rear seat. There is a possibility for a side impact air bag- related injury if occupants, especially children, are not properly seated or restrained when next to a side impact air bag which needs to deploy rapidly in a side impact in order to do its job. To help avoid the possibility of injury, please follow these guidelines: (1) (2) Always sit as upright as possible, wear the seat belt properly, and for children 12 years old and under, use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. Always wear seat belts properly. Air bags are designed to deploy only in certain Rfrontal impacts (front air bags and driver’s side knee bag) Rside impacts (side impact air bags, pelvis air bags and window curtain air bags) if the system determines the need for air bag deployment Only in the event of such a situation will they provide their supplemental protection. The driver and passengers should always wear their seat belts. Otherwise it is not possible for the air bags to provide their supplemental protection. In case of other types of impacts and impacts below air bag deployment thresholds, air bags will not deploy. The driver and passengers will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also needed to provide the best possible protection in a rollover. Air bags are not a substitute for seat belts. Always wear your seat belt, regardless of whether or not your vehicle is equipped with air bags. It is important to your safety and that of your passengers to have deployed air bags 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 39 Version: 2.11.8.1 replaced and to have any malfunctioning air bags repaired. This will help to make sure the air bags will continue to provide supplemental crash protection for occupants. Safety guidelines for the seat belt, Emergency Tensioning Device (ETD) and air bag G Warning! RDamaged seat belts or seat belts that have been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts installed or supplied by an authorized Mercedes-Benz Center. RAir bags and pyrotechnic Emergency Tensioning Devices (ETDs) contain perchlorate material, which may require special handling and regard for the environment. Check with your local government’s disposal guidelines. California residents, see www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm. RAir bags and ETDs are designed to function on a one-time-only basis. An air bag or ETD that has deployed must be replaced. RDo not pass seat belts over sharp edges. They could tear. RDo not make any modification that could change the effectiveness of the seat belts. RDo not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection. RNo modifications of any kind may be made to any components or wiring of the SRS. RDo no change or remove any component or part of the SRS. RDo not install additional trim material, seat covers, badges, etc. over the steering wheel hub, front passenger front air bag cover, outboard sides of the seat Occupant safety 39 backrests, door trim panels, or door frame trims. RDo not install additional electrical/ electronic equipment on or near SRS components and wiring. RKeep area between air bags and occupants free of objects (e.g. packages, purses, umbrellas, etc.). RDo not hang items such as coat hangers from the coat hooks or handles over the door. These items may be thrown around in the vehicle and cause head and other injuries when the window curtain air bag is deployed. RAir bag system components will be hot after an air bag has inflated. Do not touch them. RNever place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat. RImproper repair work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center. RFor your protection and the protection of others, when scrapping the air bag unit or ETD, our safety instructions must be followed. These instructions are available from any authorized Mercedes-Benz Center. RGiven the considerable deployment speed, required inflation volume, and the material of the air bags, there is the possibility of abrasions or other, potentially more serious injuries resulting from air bag deployment. If you sell your vehicle, we strongly recommend that you inform the subsequent owner that the vehicle is equipped with SRS. Also refer them to the applicable section in the Operator’s Manual. 204_AKB; 5; 23, en-US d2ureepe, 40 Occupant safety Front air bags G Observe Safety notes, see page 37. Driver’s front air bag : and front passenger front air bag ; are designed to provide increased protection for the driver and front passenger against the risk of injuries to the head and thorax. Driver and front passenger front air bag and driver’s side knee bag are deployed Rin the event of certain frontal impacts Rif the system determines that air bag deployment can offer additional protection to that provided by the seat belt Rdepending on whether the respective seat belt is in use Rindependently of the side impact air bags, pelvis air bags and/or the window curtain air bags The front air bags in this vehicle have been designed to inflate in two stages. This allows the air bags to have different rates of inflation. The rate of inflation is based on the vehicle deceleration rate as assessed by the air bag control unit. Vehicles with OCS, USA only: The front passenger front air bag deployment is additionally influenced by the passenger’s weight category as identified by the Occupant Classification System (OCS) (Y page 42). Vehicles with OCS, USA only: The lighter the front passenger-side occupant, the higher the vehicle deceleration rate required for second 2009-07-16T17:54:06+02:00 - Seite 40 Version: 2.11.8.1 stage inflation of the front passenger front air bag. The air bags will not deploy in impacts which do not exceed the system’s preset deployment thresholds. You will then be protected by the fastened seat belts. The front air bags will not deploy in the event of a rollover unless the vehicle’s rate of longitudinal deceleration or acceleration exceeds the preset deployment threshold for the front air bags. The front passenger front air bag will only be deployed if Rvehicles with OCS, USA only: the system, based on OCS weight sensor readings, detects that the front passenger seat is occupied Rthe 45 indicator lamp in the center console is not lit (USA only: (Y page 42), Canada only: (Y page 46)) Rthe impact exceeds a preset deployment threshold ! Vehicles with BabySmart™ air bag deactivation system (Canada only): Do not place objects heavier than 20 lb (9 kg) on the front passenger seat. This could cause the front or side impact air bag on the front passenger side to deploy in a crash which exceeds the system’s deployment threshold. Knee bag Knee bag = is designed to provide increased protection for the driver against the risk of injuries to the knees, thighs and lower legs. Knee bag = is located on the driver side lower instrument panel. It is designed to operate together with the driver front air bag in certain frontal impacts if the system determines that air bag deployment can offer additional protection to that provided by the seat belt. Knee bag = operates best in conjunction with a properly positioned and fastened seat belt. 204_AKB; 5; 23, en-US d2ureepe, 2009-07-16T17:54:06+02:00 - Seite 41 Version: 2.11.8.1 Side impact air bags G Observe Safety notes, see page 37. G Warning! The pressure sensors for side impact air bag control are located in the doors. Do not modify any components of the doors or door trim panels including, for example, the addition of door speakers. Improper repair work on the doors or the modification or addition of components to the doors create a risk of rendering the side impact air bags inoperative or causing unintended air bag deployment. Work on the doors must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center. Side impact air bags : are designed to provide increased protection for the thorax but not the head, neck and arms of the driver or front passenger. The side impact air bags : are deployed Ron the impacted side of the vehicle Rin instances with a high rate of lateral vehicle deceleration or acceleration Rregardless of whether the seat belts on the impacted side of the vehicle are in use Rindependently of the front air bags Rindependently of the ETDs Vehicles with OCS (USA only): The front passenger side impact air bag will not deploy if the OCS senses that the front passenger Occupant safety 41 seat is empty and the front passenger seat belt is not fastened. With the front passenger seat empty and the seat belt fastened, the front passenger side impact air bag will deploy independently of the empty seat. Whether a seat belt is recognized as fastened depends on whether or not the latch plate is properly inserted into the buckle. Side impact air bags : are not deployed in side impacts which do not exceed the system’s deployment threshold. Side impact air bags : will not deploy in the event of a rollover unless the vehicle’s rate of lateral deceleration or acceleration exceeds the preset deployment threshold for side impact air bags :. ! Vehicles with BabySmart™ air bag deactivation system (Canada only): Do not place objects heavier than 20 lb (9 kg) on the front passenger seat. This could cause the front or side impact air bag on the front passenger side to deploy in a crash which exceeds the system’s deployment threshold. G Warning! Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle model. Using other seat covers may interfere with or prevent the deployment of the side impact air bags and/or pelvis air bags. Contact an authorized Mercedes-Benz Center for availability. Pelvis air bags G Observe Safety notes, see page 37. Pelvis air bags are not available on C 63 AMG. 204_AKB; 5; 23, en-US d2ureepe, 42 Occupant safety

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2010 Mercedes-benz C Class Owners Manual