2003 Mercedes-benz C Class Coupe Owners Manual

왘 Press the f or e button.

왘 Press the ABC key.

The current name is marked on the dis- play.

왘 Press either the d or c button. The stored entries are selected accord- ing to alphabetical order of initial let- ters.

The stored entries are selected in in- crements of 4.

or 왘 Press the desired numerical key 2 to 9. The stored entries are selected accord- ing to alphabetical initial letters (e.g. for B -Brown, press button 2 twice).

A number of characters and symbols cannot be shown on the display for technical reasons, they have been re- placed with spaces.

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Controls in detail Audio system

Searching and selecting telephone book entries by number

Repeat dialing If, for example, the number dialed is busy, you can again place calls to the last 10 telephone numbers dialed using the repeat dialing function.

왘 Press the NUM key.

Manual repeat dialing (redial)

The current number is marked in the display.

왘 Press either the d or c button. The stored entries are selected accord- ing to numerical order.

or 왘 Press the f or e button.

The stored entries are selected in in- crements of 4 (e.g. Entry M1, Entry M5, etc.).

Starting dialing process 왘 Once you have selected a number,

press the SND key.

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왘 Press the SND key.

The last number dialed is shown in the display.

왘 Select the desired telephone number using the d, c, f or e button. The abbreviation L and the number of the entry are shown in the top line of the display.

왘 When you have selected a number,

press the SND key. The call will then be placed.

Automatic repeat dialing (redial) If a call cannot be connected, press the SND key. REDIAL will appear on the display and re- peated attempts to place the call will be made for the next 4 minutes.

Quick dialing

왘 Enter the previously selected 3-digit

(1-999) number of the entry using the number keys 1 to 0.

왘 Press the RCL key.

The telephone number stored under that entry will be dialed.

왘 Press the SND key.

The call will be placed.

Controls in detail Audio system

Emergency call 왘 Press button 1 longer than one second. 왘 A call will be placed to the saved num-

ber (e.g. 911).

Please be aware that the 911 emergen- cy call system is a public service. Using it without due cause is a criminal of- fense.

Emergency calls may not be possible with all telephone networks or if certain net- work services and/or telephone functions are active. Check with your local network operation company. It may take some time to set up an emergency call. To use this function you must ensure that the number stored in memory location 1 is the number to be dialed in case of emer- gency.

You can make an emergency call to an emergency rescue station with a mobile communications network. The emergency call will be placed as long as the corresponding mobile communica- tions network is available. To do this, switch the telephone on if not already done so. The call will also be placed if the un- lock-code is not entered.

If an emergency call cannot be connected, the message SYSTM BUSY appears.

Speed dialing 왘 Input the desired entry number using

the number keys 1 to 0. A maximum of 2 digits can be entered. If necessary, correct the last number entered with the CLR key.

왘 Press the SND key.

The telephone number stored under that entry will be dialed. The number, L and the full entry number will be shown in the display.

Express dialing 왘 Press one of the desired number but- tons 1 to 0 longer than one second. The telephone number saved under that number will be dialed.

Please be aware that button 1 might al- ready be reserved for an emergency call number.

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Controls in detail Audio system

Accepting an incoming call

Accepting an incoming call in telephone mode With an incoming call, a ringing tone can be heard and the caller’s telephone num- ber, or the name under which this tele- phone number has been saved in the telephone book, appear on the display. If the caller’s number is not transmitted, CALL will appear in the display. 왘 Press the SND key to accept the call.

Accepting an incoming call in cassette, CD or radio mode If the telephone is activated in the back- ground (receiving symbol S visible on dis- play), the audio source is muted when a call is received. The ringing tone is heard and the caller’s telephone number or the name under which this telephone number has been saved in the telephone book ap- pear on the display. If the caller’s number is not transmitted, CALL appears in the dis- play. 왘 Press the SND key to accept the call.

Muting a call It is possible to silence a call, the caller is then no longer able to hear you.

Muting 왘 Press the MUT key.

Unmuting 왘 Press the MUT key again.

Terminating a call 왘 Press the END key. 왘 The current call is disconnected.

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Controls in detail Audio system

Call waiting If you receive another call during an al- ready active call, you can accept the sec- ond call and switch between the two.

Accepting a second call 왘 Press the SND key.

Terminating the second call 왘 Press the END key.

You are connected with the second caller, the first call is muted.

The current call will be terminated. You are connected with the muted call again.

Switching between the calls 왘 Press the SND key again.

181

Controls in detail Power windows Power windows Opening and closing the windows

The side windows can be opened and closed electrically. The switches for all the side windows are on the driver’s door. The switch for the front passenger side is on the front passenger door.

1 Left front window 2 Right front window

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Warning!

When closing the windows, make sure that there is no danger of anyone being harmed by the closing procedure.

The closing of the door windows can be im- mediately halted by releasing the switch, or, if switch was pulled past the resistance point and released, by either pressing or pulling the respective switch.

If the window encounters an obstruction that blocks its path in a circumstance where you pulled the switch past the resistance point and released it to close the window, the automatic reversal function will stop the window and open it slightly.

If the window encounters an obstruction that blocks its path in a circumstance where you are closing the window by pulling the switch and holding it there, or by pressing and holding the button ‹ on the Smart- Key, the automatic reversal function will not operate.

When leaving the vehicle, always remove the key from starter switch and lock your vehi- cle. Do not leave children unattended in the vehicle, or with access to an unlocked vehi- cle. Unsupervised use of vehicle equipment may cause an accident and/or serious per- sonal injury.

왘 Turn key in the starter switch to

position 1 or 2.

Opening the windows 왘 Press switch to resistance point.

The window will move downwards until you release the switch.

Closing the windows 왘 Pull on switch to resistance point.

The window will move upwards until you release the switch.

Controls in detail Power windows

If you pull and hold the switch up when closing the window, and upward move- ment of the window is blocked by some ob- struction including but not limited to arms, hands, fingers etc., the automatic reversal will not operate.

Fully opening windows 왘 Press switch past resistance point and

release. The window opens completely.

Fully closing windows 왘 Pull switch past resistance point and

release. The window closes completely.

If the upward movement of the window is blocked during the closing procedure, the window will stop and open slightly.

Warning!

Driver’s door only: If within five seconds you again pull the switch past the resistance point and re- lease, the automatic reversal will not func- tion.

Opening and closing the windows with the SmartKey The panorama sliding/pop-up roof will also be opened or closed when you operate the power windows with the key.

Warning!

Stopping windows 왘 Press or pull respective switch again.

You can also open or close the win- dows using the: 앫 SmartKey (summer opening/con-

venience feature), see below

앫 button O in the control panel of

the climate control (컄 page 143)

Never operate the windows or slid- ing/pop-up roof if there is the possibility of anyone being harmed by the opening or closing procedure.

In case the procedure causes potential dan- ger, the procedure can be immediately halt- ed by releasing the remote control button. To reverse direction of movement, press Œ for opening or ‹ for closing.

왘 Aim transmitter eye at the front door

handle.

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Controls in detail Power windows

Opening (Summer opening feature) 왘 Press and hold button Œ after un-

Closing (Convenience feature) 왘 Press and hold button ‹ after lock-

locking the vehicle. The windows and panorama slid- ing/pop-up roof begin to open after ap- proximately one second.

ing the vehicle. The windows and panorama slid- ing/pop-up roof begin to close after approximately one second.

왘 Release transmit button to interrupt

왘 Release transmit button to interrupt

procedure.

procedure.

Synchronizing power windows

The power windows must be resynchro- nized each time after the battery has been disconnected: 왘 Pull the power window switches until the side windows are closed and hold the switches for approximately one second.

Ensure that all side windows and the pan- orama sliding/pop-up roof are properly closed before leaving the vehicle.

184

Panorama sliding/pop-up roof* Opening and closing the sunshades for the panorama sliding/pop-up roof

Opening and closing the sunshades 왘 Turn the key in the starter switch to

Stopping the sunshades 왘 Move the switch in any direction.

Controls in detail Panorama sliding/pop-up roof*

Warning!

When closing the sunshades, make sure that there is no danger of anyone being harmed by the closing procedure.

position 1 or 2.

왘 To open or close the sunshades, move the switch to resistance point in the re- quired direction. Release the switch when the sun- shades have reached the required posi- tion.

Opening the sunshades automatically 왘 Move the switch past resistance point

in direction 1 and release.

1 To open sunshade 2 To close sunshade 3 To open sunshade 4 To close sunshade The sunshades only operate with panora- ma sliding/pop-up roof closed.

185

Controls in detail Panorama sliding/pop-up roof*

Opening and closing the panorama slid- ing/pop-up roof

Warning!

When closing the panorama sliding/pop-up roof, make sure that there is no danger of anyone being harmed by the closing proce- dure.

The closing procedure of the panorama slid- ing/pop-up roof can be immediately re- versed by either pressing or pulling the switch, or pressing button Πon the key and holding it.

When leaving the vehicle, always remove the key from starter switch and lock your vehi- cle. Do not leave children unattended in the vehicle, or with access to an unlocked vehi- cle. Unsupervised use of vehicle equipment may cause an accident and/or serious per- sonal injury.

1 Push back to slide roof open 2 Push forward to slide roof closed 3 Push up to raise roof at rear 4 Pull down to lower roof at rear The panorama sliding/pop-up roof only op- erates with the sunshades opened.

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Opening and closing the panorama slid- ing/pop-up roof 왘 Turn the key in the starter switch to

position 1 or 2.

왘 To open, close, raise or lower the pan- orama sliding/pop-up roof, move the switch to resistance point in the re- quired direction. Release the switch when the roof has reached the required position.

Opening the panorama sliding/pop-up roof automatically 왘 Move the switch past resistance point

in direction 1 and release. The panorama sliding/pop-up roof will not open completely.

왘 Press the switch again to open it com-

pletely.

Stopping the panorama sliding/pop-up roof 왘 Move the switch in any direction.

i You can also open or close the panora- ma sliding/pop-up roof using the: 앫 SmartKey (summer opening/con-

venience feature), see below

앫 button O in the control panel of

the climate control (컄 page 143)

To avoid damaging the seals, do not transport any objects with sharp edges which can stick out of the panorama sliding/pop-up roof. Open the panorama sliding/pop-up roof only if the roof is clear of snow or ice. The panorama sliding/pop-up roof can be opened or closed manually should an electrical malfunction occur (컄 page 278).

Controls in detail Panorama sliding/pop-up roof*

Opening and closing the panorama slid- ing/pop-up roof with the SmartKey The power windows will also be opened or closed when you operate the panorama sliding/pop-up roof with the key.

Warning!

Never operate the windows or slid- ing/pop-up roof if there is the possibility of anyone being harmed by the opening or closing procedure.

In case the procedure causes potential dan- ger, the procedure can be immediately halt- ed by releasing the remote control button. To reverse direction of movement, press Œ for opening or ‹ for closing.

왘 Aim transmitter eye at the front door

handle.

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Controls in detail Panorama sliding/pop-up roof*

Opening (Summer opening feature) 왘 Press and hold button Œ after un-

Closing (Convenience feature) 왘 Press and hold button ‹ after lock-

Synchronizing the panorama sliding/pop-up roof

locking the vehicle. The panorama sliding/pop-up roof tilts and the windows begin to open after approximately one second.

ing the vehicle. The windows and panorama slid- ing/pop-up roof begin to close after approximately one second.

왘 With the windows fully open, press and

왘 Release transmit button to interrupt

hold button Πagain. The panorama sliding/pop-up roof be- gins to slide open after approximately one second.

왘 Release transmit button to interrupt

procedure.

procedure.

Ensure that all side windows and the pan- orama sliding/pop-up roof are properly closed before leaving the vehicle.

The panorama sliding/pop-up roof must be resynchronized each time after the battery has been disconnected, the panorama slid- ing/pop-up roof has been closed manually or the panorama sliding/pop-up roof does not open smoothly or malfunctions (컄 page 279).

188

Driving systems The driving system of your vehicle is de- scribed on the following pages: 앫 Cruise control, with which the vehicle

can maintain a preset speed

The BAS, ABS and ESP driving systems are described in the “Safety and Security” sec- tion (컄 page 73).

Cruise control

Cruise control automatically maintains the speed you set for your vehicle. Use of cruise control is recommended for driving at a constant speed for extended periods of time. You can set any speed over 20 mph (30 km/h). The cruise control function is operated by means of the cruise control lever. The cruise control lever is the uppermost lever found on the left-hand side of the steering column.

Controls in detail Driving systems

Warning!

Cruise control is a convenience system de- signed to assist the driver during vehicle op- eration. The driver is and must remain at all times responsible for the vehicle speed and for safe brake operation.

Only use cruise control if the road, the traffic and weather conditions make it advisable to travel at a steady speed. 앫 The use of cruise control can be danger- ous on winding roads or in heavy traffic because conditions do not allow safe driving at a steady speed.

앫 The use of cruise control can be danger- ous on slippery roads. Rapid changes in tire traction can result in wheel spin and loss of control.

앫 Deactivate cruise control when driving

in fog.

The “Resume” function should only be oper- ated if the driver is fully aware of the previ- ously set speed and wishes to resume this particular preset speed.

189

Controls in detail Driving systems

1 Set current or higher speed 2 Set current or lower speed 3 Cancel cruise control 4 Resume at previously set speed

Saving current speed 왘 Accelerate or decelerate to the desired

speed.

왘 Briefly lift 1 or depress 2 the cruise

control lever. The current speed is set.

왘 Remove your foot from the accelerator

pedal. Cruise control is activated.

190

On uphill or downhill grades, cruise control may not be able to maintain the set speed. Once the grade eases, the set speed will be resumed.

Canceling cruise control There are several ways to cancel cruise control: 왘 Step on the brake pedal. or 왘 Briefly push the cruise control lever to

position 3. Cruise control will be canceled. The last speed set will be stored for later use.

Moving gear selector lever to position N while driving also cancels cruise control. However, the gear se- lector lever should not be moved to position N while driving except to coast when the vehicle is in danger of skid- ding (e.g. on icy roads).

Vehicles with manual transmission: The set cruise controlled speed is switched off when declutching exceeds four seconds during downshifting a gear.

The last stored speed is canceled when you turn off the engine.

Setting stored speed (“Resume” function)

Warning!

The speed stored in memory should only be set again if prevailing road conditions per- mit. Possible acceleration or deceleration differences arising from returning to preset speed could cause an accident and/or seri- ous injury to you and others.

왘 Briefly push the cruise control lever to

position 4. The cruise control will resume the last previously set speed.

왘 Remove your foot from the accelerator

pedal.

Setting a higher speed 왘 Lift the cruise control lever to

position 1 and hold it up until the de- sired speed is reached.

왘 Release the cruise control lever.

The new speed is set.

Depressing the accelerator pedal does not deactivate cruise control. After brief acceleration (e.g. for passing), cruise control will resume the last speed set.

Setting a lower speed 왘 Depress the cruise control lever to position 2 and hold it down until the desired speed is reached.

왘 Release the cruise control lever.

The new speed is set.

Controls in detail Driving systems

Vehicles with automatic transmission: When you use the cruise control lever to decelerate, the transmission will au- tomatically downshift if the engine’s braking power does not brake the vehi- cle sufficiently.

Fine adjustment in 1 mph (Canada: 1 km/h) increments

Faster 왘 Briefly tip the cruise control lever in the

direction of arrow 1.

Slower 왘 Briefly tip the cruise control lever in the

direction of arrow 2.

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Controls in detail Loading Loading Roof rack*

Luggage cover

Split folding rear bench seat

The two sections can be folded down sep- arately to enlarge the trunk.

Warning!

When expanding the luggage compartment, always fold the seat cushions fully forward.

Unless you are transporting cargo, the back- rests must remain properly locked in the up- right position.

In an accident, during hard braking or sud- den maneuvers, loose items will be thrown around inside the vehicle, and cause injury to vehicle occupants unless the items are securely fastened in the vehicle.

Mount the roof rack only between the fas- tening points 1 and in the recess of the rubber strip 2.

Warning!

Use only those roof racks approved by Mercedes-Benz for your vehicle model to avoid damage to the vehicle. Follow manu- facturer’s installation instructions.

Removal 왘 Take off securing straps 1. 왘 Pull cover towards rear 2.

Installation 왘 Place cover into holder. 왘 Attach securing straps to trunk lid.

Do not place anything on the luggage cover below the rear window.

192

Folding the backrest forward

왘 Pull release lever 3 and fold backrest 4

forward.

Folding the backrest rearward

왘 Fold the backrest rearward until it en-

gages.

If the backrest is not locked into position, a red indicator 1 will be visible. 왘 Check for secure locking by pushing

and pulling on the backrest.

왘 Fold the seat cushion rearward until it

locks into position.

왘 Pull release handle 1. 왘 Fold seat cushion 2 forward. 왘 Fully retract and fold down head re-

straints

Controls in detail Loading

Warning!

If a red indicator is visible with the backrest up, then the backrest is not properly locked into position.

Always lock backrest in its upright position when rear seat bench is occupied, or the ex- tended cargo compartment is not in use. Check for secure locking by pushing and pulling on the backrest.

In an accident, during hard braking or sud- den maneuvers, loose items will be thrown around inside the vehicle, and cause injury to vehicle occupants unless the items are securely fastened in the vehicle.

To help avoid personal injury during a colli- sion or sudden maneuver, exercise care when transporting cargo.

193

Controls in detail Loading

Loading instructions

The total load weight including vehicle oc- cupants and luggage/cargo should not ex- ceed the vehicle capacity weight indicated on the certification tag which can be found on the left door pillar. The handling characteristics of a fully load- ed vehicle depend greatly on the load dis- tribution. It is therefore recommended to load the vehicle according to the illustra- tions shown, with the heaviest items being placed towards the front of the vehicle. Always place items being carried against front or rear seat backrests, and fasten them as securely as possible.

194

The heaviest portion of the cargo should al- ways be kept as low as possible since it in- fluences the handling characteristics of the vehicle.

Warning!

Always fasten items being carried as secure- ly as possible.

In an accident, during hard braking or sud- den maneuvers, loose items will be thrown around inside the vehicle and can cause in- jury to vehicle occupants unless the items are securely fastened in the vehicle.

To help avoid personal injury during a colli- sion or sudden maneuver, exercise care when transporting cargo.

Never drive vehicle with trunk lid open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in uncon- sciousness and death.

Useful features Interior storage spaces

Warning!

Glove box

To help avoid personal injury during a colli- sion or sudden maneuver, exercise care when stowing objects in the vehicle. Put lug- gage or cargo in the trunk if possible. Do not pile luggage or cargo higher than the seat backs. Do not place anything on the luggage cover below the rear window.

Luggage nets cannot secure hard or heavy objects.

Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during an accident.

1 Glove box 2 Glove box lid release

Opening the glove box 왘 Pull lid release 2.

The glove box lid opens downward.

Closing the glove box 왘 Push lid up to close.

Controls in detail Useful features

Prior to closing the glove box, close the compartment for glasses first.

Locking the glove box 왘 Insert mechanical key into the glove

box lock and turn it to position 4.

Unlocking the glove box 왘 Turn mechanical key in the glove box

lock to position 3.

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Controls in detail Useful features

Storage compartment in front of arm- rest

Cup holder

Warning!

Opening cup holder

When not in use, keep the cup holder closed. Place only containers that fit into the cup holder to prevent spills. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during vehicle maneu- vers.

왘 Slide cover rearward. 왘 Push button 1.

The cup holder opens automatically.

Opening 왘 Slide cover 1 rearward.

The compartment contains a cigarette lighter (컄 page 199), a coin holder, and a cup holder.

Closing 왘 Slide cover 1 forward.

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Closing cup holder

Armrest storage spaces

왘 Push in direction of arrow until cup

holder engages.

Opening compartment in armrest 왘 Lift armrest 3 by handle 2.

Opening compartment under armrest 왘 Lift armrest 3 by handle 1.

Closing 왘 Lower armrest until it engages in lock.

Controls in detail Useful features

Changing inclination of armrest 왘 Pull up on armrest.

Lowering armrest 왘 Pull handle 1 to lower armrest.

The storage compartment can be heat- ed or cooled. The compartment can get very warm due to its confined space. When storing heat sensitive objects in the compart- ment, close the air vent (컄 page 148) while heating the passenger compart- ment.

197

Controls in detail Useful features

Parcel net in front passenger footwell A small convenience parcel net is located in the front passenger footwell. It is for small and light items, such as road maps, mail, etc.

Warning!

Do not place heavy or fragile objects, or ob- jects having sharp edges, in the parcel net.

In an accident, during hard braking or sud- den maneuvers, they could be thrown around inside the vehicle, and cause injury to vehicle occupants.

198

Ashtrays

Removing ashtray insert

Center console ashtray

Warning!

Opening ashtray 왘 Briefly touch cover plate 1.

The ashtray opens automatically.

Remove front ashtray only with vehicle standing still. Set the parking brake to se- cure vehicle from movement. Move gear se- lector lever to position N. With gear selector lever in position N, turn off the engine.

왘 Secure vehicle from movement by set- ting the parking brake. Move the selec- tor lever to position N. Now you have more room to take out the insert.

왘 Slide ashtray insert in direction of

arrow 2 until it disengages.

왘 Grip ashtray at indents (arrows 3) and

remove insert from ashtray frame.

Reinstalling the ashtray insert 왘 Install insert by pushing back into

frame until it engages again.

Rear seat ashtray

Cigarette lighter

Opening ashtray 왘 Pull at top of cover 2 to open ashtray.

Removing ashtray insert 왘 Press latch 1 to disengage ashtray in-

sert and remove it.

1 Cigarette lighter 2 Cover 왘 Turn key in the starter switch to

position 1 or 2.

왘 Slide cover 2 rearward. 왘 Push in cigarette lighter 1.

Reinstalling the ashtray insert 왘 Install ashtray insert. 왘 Close the ashtray.

The cigarette lighter will pop out auto- matically when hot.

Controls in detail Useful features

Warning!

Never touch the heating element or sides of the cigarette lighter; they are extremely hot. Hold the knob only.

When leaving the vehicle, always remove the key from the starter switch and lock your ve- hicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehicle equip- ment may cause an accident and/or serious personal injury.

The cigarette lighter socket can be used to accommodate electrical acces- sories up to a maximum 85 W.

199

Controls in detail Useful features

Telephone*

Warning!

Never operate radio transmitters equipped with a built-in or attached antenna (i.e. with- out being connected to an external antenna) from inside the vehicle while the engine is running. Doing so could lead to a malfunc- tion of the vehicle’s electronic system, pos- sibly resulting in an accident and/or serious personal injury.

Radio transmitters, such as a portable tele- phone or a citizens band unit, should only be used inside the vehicle if they are con- nected to an antenna that is installed on the outside of the vehicle. The external antenna must be approved by Mercedes-Benz. Please contact an autho- rized Mercedes-Benz Center for informa- tion on the installation of an approved external antenna. Refer to the radio trans- mitter operation instructions regarding use of an external antenna.

200

Warning!

Please do not forget that your primary re- sponsibility is to drive the vehicle. A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we rec- ommend that you pull over to a safe location and stop before placing or taking a tele- phone call. If you choose to use the telephone1 while driving, please use the hands-free device and only use the telephone when road, weather and traffic conditions permit. Some jurisdictions prohibit the driver from using a cellular telephone while driving a vehicle.

Only operate the COMAND* (Cockpit Man- agement and Data System)1 if road, weather and traffic conditions permit.

1 Observe all legal requirements.

Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of approx. 44 feet (ap- proximately 13.5 m) every second.

You can take and place telephone calls us- ing the í and ì buttons on the steering wheel. To carry out other tele- phone functions, use the control system (컄 page 126). See separate operating manual for instruc- tions on how to use the telephone.

Warning!

Some jurisdictions prohibit the driver from using a cellular telephone while driving a ve- hicle. Whether or not prohibited by law, for safety reasons, the driver should not use the cellular telephone while the vehicle is in mo- tion.

Stop the vehicle in a safe location before an- swering or placing a call.

Tele Aid*

The initial activation of the Tele Aid sys- tem may only be performed by com- pleting the subscriber agreement and placing an acquaintance call using the SOS button. Failure to complete either of these steps will result in a system that is not activated. If the system is not activated, the indicator lamp in the SOS button stays on after turning key in starter switch to position 2 and the message TELE AID – NOT ACTIVATED will be shown in the multifunction dis- play for approx. 10 seconds. If you have any questions regarding ac- tivation, please call the Response Cen- ter at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada).

The Tele Aid system (Telematic Alarm Identification on De- mand) The Tele Aid system consists of three types of response: 앫 automatic and manual emergency 앫 roadside assistance and 앫 information The Tele Aid system is operational provid- ing that the vehicle’s battery is charged, properly connected, not damaged and cel- lular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted when using the volume control on the multifunction steering wheel. To raise, press button æ and to lower, press button ç. 왘 To activate, press the SOS button, the

Roadside Assistance button • or the Information button ¡, depend- ing on the type of response required.

Controls in detail Useful features

The SOS button is located above the in- side rear view mirror. The Roadside Assistance button • and the Information button ¡ are located below the center armrest cov- er.

Shortly after the completion of your Ac- quaintance Call, you will receive a user ID and password via first call mail. By visiting www.mbusa.com and selecting “Tele Aid” (USA only), you will have access to account information, remote door unlock and more.

The Tele Aid system utilizes the cellular network for communication and the GPS (Global Positioning System) satel- lites for vehicle location. If either of these signals are unavailable, the Tele Aid system may not function and if this occurs, assistance must be sum- moned by other means.

201

Controls in detail Useful features

System self-check Initially, after turning the key in starter switch to position 2, malfunctions are de- tected and indicated (the indicator lamps in the SOS button, the Roadside Assis- tance button • and the Information button ¡ stay on longer than 10 seconds or do not come on). The mes- sage TELE AID – VISIT WORKSHOP! ap- pears for approx. 10 seconds in the multifunction display.

202

Warning!

If the indicator lamps in the SOS button, in the Roadside Assistance button and/or in the Information button do not come on dur- ing the system self-check or if any of these indicators remain illuminated constantly in red and/or the message TELE AID defec- tive – VISIT WORKSHOP! is displayed in the multifunction display after the system self-check, a malfunction in the system has been detected.

If a malfunction is indicated as outlined above, the system may not operate as ex- pected. Have the system checked at the nearest Mercedes-Benz Center as soon as possible.

Emergency calls An emergency call is initiated automatical- ly: 앫 following an accident in which the

emergency tensioning devices (ETDs) or airbags deploy

앫 if the anti-theft alarm or the tow-away

alarm stays on for more than 20 seconds. See anti-theft alarm sys- tem (컄 page 78)and tow-away alarm (컄 page 79)

An emergency call can also be initiated manually by opening the cover next to the inside rear view mirror labeled “SOS”, then briefly pressing the button located under the cover. See below for instructions on initiating an emergency call manually. Once the emergency call is in progress, the indicator lamp in the “SOS” button will be- gin to flash. The message EMERGENCY CALL – CONNECTING CALL appears in the multi- function display. When the connection is established, the message EMERGENCY CALL – CALL CONNECTED appears in the multi-

function display. All information relevant to the emergency, such as the location of the vehicle (determined by the GPS satellite lo- cation system), vehicle model, identifica- tion number and color are generated. A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon af- ter the emergency call has been initiated. When a voice connection is established the audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE ap- pears in the multifunction display. The Re- sponse Center will attempt to determine more precisely the nature of the accident provided they can speak to an occupant of the vehicle.

The Tele Aid system is available if: 앫 it has been activated and is operation- al. Activation requires a subscription for monitoring services, connection and cellular air time

앫 the relevant cellular phone network

and GPS signals are available and pass the information on to the response cen- ter

Location of the vehicle on a map is only possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the re- sponse center.

Controls in detail Useful features

Warning!

If the indicator lamp in the SOS button is il- luminated continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an emergency call (e.g. the rele- vant cellular phone network is not available). The message EMERGENCY CALL – CALL FAILED appears in the multifunction display for approx. 10 seconds.

Should this occur, assistance must be sum- moned by other means.

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Controls in detail Useful features

Initiating an emergency call manually

Warning!

If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, ve- hicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. Carefully leave the vehicle and move to a safe loca- tion. The Response Center will automatically contact local emergency officials with the vehicle’s approximate location if they re- ceive an automatic SOS signal and cannot make voice contact with the vehicle occu- pants.

1 Cover 2 SOS button 왘 Briefly press on cover 1.

The cover will open.

왘 Press SOS button 2 briefly.

The indicator lamp in the SOS button 2 will flash until the emergency call is concluded.

왘 Wait for a voice connection to the Re-

sponse Center.

왘 Close cover 1 after the emergency call

is concluded.

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Roadside Assistance button • Located below the center armrest cover is the Roadside Assistance button •. 왘 Press and hold the button (for longer

than 2 seconds). A call to a Mercedes-Benz Roadside As- sistance dispatcher will be initiated. The button will flash while the call is in progress. The message ROADSIDE AS- SISTANCE – CONNECTING CALL will ap- pear in the multifunction display.

When the connection is established, the message ROADSIDE ASSISTANCE – CALL CONNECTED appears in the multifunc- tion display. The Tele Aid system will trans- mit data generating the vehicle identification number, model, color and lo- cation (subject to availability of cellular and GPS signals).

A voice connection between the Roadside Assistance dispatcher and the occupants of the vehicle will be established. When a voice connection is established the audio system mutes and the message TELE AID – ROADSIDE ASSISTANCE CALL ACTIVE ap- pears in the multifunction display. 왘 Describe the nature of the need for as-

sistance.

The Mercedes-Benz Roadside assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing, charges may ap- ply. Refer to the Roadside Assistance man- ual for more information.

These programs are only available in the USA: 앫 Sign and Drive services: Services such as jump start, a few gallons of fuel or the replacement of a flat tire with the vehicle spare tire are obtainable.

앫 Remote Vehicle Diagnostics: This func- tion permits the Mercedes-Benz Road- side Assistance dispatcher to download malfunction codes and actu- al vehicle data.

The indicator lamp in the Roadside As- sistance button • remains illumi- nated in red for approx. 10 seconds during the system self-check after turn- ing the key in the starter switch to position 2 (together with the “SOS” button and the Information button ¡).

Controls in detail Useful features

See system self-check (컄 page 202) when the indicator lamp does not light up in red or stays on longer than ap- proximately 10 seconds. If the indicator lamp in the Roadside Assistance button • is illuminated continuously and there was no voice connection to the Response Center es- tablished, then the Tele Aid system could not initiate a Roadside Assis- tance call (e.g. the relevant cellular phone network is not available). The message ROADSIDE ASSISTANCE – CALL FAILED appears in the multifunc- tion display. Roadside Assistance calls can be ter- minated using the ì button on the multifunction steering wheel.

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mation regarding the operation of your ve- hicle, the nearest Mercedes-Benz Center or Mercedes-Benz USA products and ser- vices is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com and use your ID and password (sent to you sep- arately) to learn more (USA only).

The indicator lamp in the Information button ¡ remains illuminated in red for approx. 10 seconds during the sys- tem self-check after turning key in the starter switch to position 2 (together with the “SOS” button and the Road- side Assistance button •).

See System self-check (컄 page 202) when the indicator lamp does not light up in red or stays on longer than ap- proximately 10 seconds. If the indicator lamp in the Information button ¡ is illuminated continuous- ly and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an Information call (e.g. the relevant cellular phone network is not avail- able). The message INFO – CALL FAILED appears in the multifunc- tion display. Information calls can be terminated us- ing the ì button on the multifunc- tion steering wheel.

Controls in detail Useful features

Information button ¡ Located below the center armrest cover is the Information button ¡. 왘 Press and hold the button (for longer

than 2 seconds). A call to the Customer Assistance Cen- ter will be initiated. The button will flash while the call is in progress. The message INFO – CONNECTING CALL will appear in the multifunction display.

When the connection is established, the message INFO – CALL CONNECTED appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cel- lular and GPS signals). A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be estab- lished. When a voice connection is estab- lished the audio system mutes and the message TELE AID – INFO CALL ACTIVE appears in the multifunction display. Infor-

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! If the indicator lamps do not start flash- ing after pressing one of the buttons or remain illuminated (in red) at any time, the Tele Aid system has detected a fault or the service is not currently ac- tive, and may not initiate a call. Visit your Mercedes-Benz Center and have the system checked or contact the Re- sponse Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Cana- da) as soon as possible.

Upgrade signals The Tele Aid system processes calls using the following priority. 앫 Automatic emergency – First priority 앫 Manual emergency – Second priority 앫 Roadside assistance – Third priority 앫 Information – Fourth priority Should a higher priority call be initiated while you are connected, an upgrade (al- ternating) tone will be heard, and the ap- propriate indicator lamp will flash. If certain information such as vehicle identi- fication number or customer information is not available, the operator may need to re- transmit. During this time you will hear a beep and voice contact will be interrupted. Voice contact will resume once the retransmis- sion is completed. Once a call is conclud- ed, a beep will be heard and the appropriate indicator lamp will stop flash- ing. The COMAND* system operation will resume.

Controls in detail Useful features

If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Customer Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Cus- tomer Service at 1-800-387-0100 in Canada.

The indicator lamp in the respective button flashes until the call is conclud- ed. Calls can only be terminated by a Response Center or Customer Assis- tance Center representative except Roadside Assistance and Information calls, which can also be terminated by pressing button ì on the multifunc- tion steering wheel.

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Controls in detail Useful features

When a Tele Aid call has been initiated, the audio system or the COMAND* sys- tem audio is muted and the selected mode (radio, tape or CD) pauses. The optional cellular phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Dis- connect the coiled cord and place the call. The COMAND* navigation system (if engaged) will continue to run. The display in the instrument cluster is available for use and spoken com- mands are only available by pressing the RPT button on the COMAND* unit. A pop-up window will appear in the CO- MAND* display to indicate that a Tele Aid call is in progress.

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Remote door unlock In case you have locked your vehicle unin- tentionally (e.g. key inside vehicle), and the reserve key is not handy: 왘 Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your pass- word which you provided when you completed the subscriber agreement. 왘 Then return to your vehicle and pull the trunk lid recessed handle for minimum of 20 seconds until the “SOS” button is flashing. The message EMERGENCY CALL – CALL CONNECTED appears in the multi- function display.

As an alternative, you may unlock the vehi- cle via Internet using the ID and password sent to you shortly after the completion of your acquaintance call.

The Response Center will then unlock your vehicle with the remote door unlocking feature.

The remote door unlock feature is avail- able if the relevant cellular phone net- work is available. The “SOS” button will flash and the message EMERGENCY CALL – CALL CONNECTED will appear in the mul- tifunction display to indicate receipt of the door unlock command. Once the vehicle is unlocked, a Re- sponse Center specialist will attempt to establish voice contact with the ve- hicle occupants. If the trunk lid recessed handle was pulled for more than 20 seconds be- fore door unlock authorization was re- ceived by the Response Center, you must wait 15 minutes before pulling the trunk lid recessed handle again.

Stolen vehicle tracking services In the event your vehicle was stolen: 왘 Report the incident to the police.

The police will issue a numbered inci- dent report.

왘 Pass this number on to the

Mercedes-Benz Response Center along with your password issued to you when you subscribed to the service. The Response Center will then attempt to covertly contact the vehicle’s Tele Aid system. Once the vehicle is lo- cated, the Response Center will con- tact the local law enforcement and you. The vehicle’s location will only be pro- vided to law enforcement.

Garage door opener

The built-in remote control is capable of operating up to three separately controlled objects.

2, 3, 4

Indicator lamp Signal transmitter key Hand-held remote control trans- mitter

Controls in detail Useful features

Warning!

When programming a garage door opener, the door moves up or down.

When programming or operating the remote control make sure there is no possibility of anyone being injured by the moving door.

Certain types of garage door openers are incompatible with the integrated opener. If you should experience diffi- culties with programming the transmit- ter, contact your authorized Mercedes-Benz Center, or call Mercedes-Benz Customer Assistance Center (in the USA only) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.

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Controls in detail Useful features

For operation in the USA only: This de- vice complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 앫 This device may not cause harmful

interference, and

앫 this device must accept any inter- ference received, including interfer- ence that may cause undesired operation.

Any unauthorized modification to this device could void the user’s authority to operate the equipment.

Programming or reprogramming the in- tegrated remote control 왘 Turn key in the starter switch to

position 1 or 2.

왘 Hold the end of the hand-held transmit-

ter of the device you wish to train approximately 2 to 5 inches (5 cm to 12 cm) away from the surface of the in- tegrated remote control located on the inside rear view mirror, keeping the in- dicator lamp in view.

왘 Using both hands, simultaneously push the hand-held transmitter button and the desired integrated remote control button. Do not release the buttons until completing next step.

왘 The indicator lamp on the integrated remote control will flash, first slowly and then rapidly. The rapid flashing lamp indicates successful program- ming of the new frequency signal.

왘 When the indicator lamp flashes rapid-

ly, release both buttons.

왘 To program the remaining two buttons,

repeat the above steps.

If, after several attempts, you do not successfully program the integrated re- mote control device to learn the signal of the hand-held transmitter, the ga- rage door opener could be equipped with the “rolling code feature”.

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Controls in detail Useful features

You have 30 seconds time to initiate the following step. 왘 Firmly press and release the pro-

grammed integrated remote control transmit button.

왘 Press and release same button a sec- ond time to complete the training pro- cess.

Some garage door openers may require you to do this procedure a third time to complete the training. 왘 Confirm the garage door operation by pressing the programmed button on the integrated remote control transmit- ter.

Canadian programming During programming, your hand-held transmitter may automatically stop trans- mitting. 왘 Continue to press and hold the inte-

grated remote control transmitter but- ton (refer to steps two through four in the “Programming” portion) while you press and re-press (“cycle”) your hand-held transmitter every two sec- onds until the frequency signal has been learned. Upon successful training, the indicator lamp will flash slowly and then rapidly after several seconds.

Rolling code programming To train a garage door opener (or other roll- ing code devices) with the rolling code fea- ture, follow these instructions after completing the “Programming” portion of this text. (A second person may make the following training procedures quicker and easier.) 왘 Locate training button on the garage

door opener motor head unit. Exact location and color of the button may vary by garage door opener brand. If there is difficulty locating the trans- mitting button, refer to garage door opener operator’s manual.

왘 Press “training” button on the garage

door opener motor head unit. The “training light” is activated.

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Controls in detail Useful features

Operating the remote control 왘 Turn key in starter switch to position 1

Erasing the remote control memory 왘 Turn key in starter switch to position 1

or 2.

or 2.

왘 Select and press the appropriate but- ton to activate the remote controlled device. The integrated remote control trans- mitter continues to send the signal as long as the button is pressed – up to 20 seconds.

왘 Simultaneously hold down the left and

right side buttons for approximately 20 seconds, or until the indicator lamp blinks rapidly. The codes of all three channels are erased.

If you sell your vehicle, erase the codes of all three channels.

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Pre-production photograph 왘

Operation The first 1000 miles (1500km)

Driving instructions

At the gas station

Engine compartment

Tires and wheels

Winter driving

Maintenance

Vehicle care

213

Operation The first 1000 miles (1500km)

In the “Operation” section you will find de- tailed information on operating, maintain- ing and caring for your vehicle.

The first 1000 miles (1500km) The more cautiously you treat your vehicle during the break-in period, the more satis- fied you will be with its performance later on. 앫 Drive your vehicle during the first

1000 miles (1500 km) at varying but moderate vehicle and engine speeds. 앫 During this period, avoid heavy loads (full throttle driving) and excessive en- gine speeds (no more than 2/3 of max- imum rpm in each gear).

앫 Changes gears in a timely manner.

앫 Avoid accelerating by kick-down. 앫 Do not attempt to slow the vehicle

down by shifting to a lower gear using the selector lever.

앫 Select positions 3, 2 or 1 only when driving at moderate speeds (for hill driving).

After 1000 miles (1500 km) you may grad- ually increase vehicle and engine speeds to the permissible maximum. All of the above instuctions also apply when driving the first 1000 miles (1500 km) after the engine or the rear dif- ferential has been replaced.

Always obey applicable speed limits.

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Operation Driving instructions

Drinking and driving

Pedals

Warning!

Warning!

Keep driver’s foot area clear at all times. Ob- jects stored in this area may impair pedal movement.

Drinking and driving and/or taking drugs and driving are very dangerous combina- tions. Even a small amount of alcohol or drugs can affect your reflexes, perceptions and judgement.

The possibility of a serious or even fatal ac- cident is sharply increased when you drink or take drugs and drive.

Please don’t drink or take drugs and drive or allow anyone to drive after drinking or taking drugs.

Driving instructions Drive sensibly – save fuel

Fuel consumption, to a great extent, de- pends on driving habits and operating con- ditions. To save fuel you should: 앫 Keep tires at the recommended infla-

tion pressures

앫 Remove unnecessary loads 앫 Remove roof rack when not in use 앫 Allow engine to warm up under low

load use

앫 Avoid frequent acceleration and decel-

eration

앫 Have all maintenance work performed

at regular intervals by an authorized Mercedes-Benz Center

Fuel consumption is also increased by driv- ing in cold weather, in stop-and-go traffic, on short trips and in hilly country.

215

Operation Driving instructions

Power assistance

Warning!

When the engine is not running, the brake and steering systems are without power as- sistance. Under these circumstances, a much greater effort is necessary to stop or steer the vehicle

Brakes

Warning!

After driving in heavy rain for some time without applying the brakes or through wa- ter deep enough to wet brake components, the first braking action may be somewhat reduced and increased pedal pressure may be necessary to obtain expected braking ef- fect. Maintain a safe distance from vehicles in front.

216

Resting your foot on the brake pedal will cause excessive and premature wear of the brake pads.

It can also result in the brakes overheating, thereby significantly reducing their effec- tiveness. It may not be possible to stop the vehicle in sufficient time to avoid an acci- dent.

To help prevent brake disk corrosion after driving on wet road surfaces (particularly salted roads), it is advisable to brake the vehicle with considerable force prior to parking. The heat generated serves to dry the brakes. If your brake system is normally only sub- jected to moderate loads, you should occa- sionally test the effectiveness of the brakes by applying above-normal braking pressure at higher speeds. This will also enhance the grip of the brake pads.

Be very careful not to endanger other road users when you apply the brakes. Refer to the description of the Brake Assist System (BAS) (컄 page 74).

If the parking brake is released and the brake warning lamp in the instrument clus- ter stays on, the brake fluid level in the res- ervoir is too low. Brake pad wear or a leak in the system may be the reason for low brake fluid in the res- ervoir. Have the brake system inspected at an au- thorized Mercedes-Benz Center immedi- ately. All checks and service work on the brake system should be carried out by an autho- rized Mercedes-Benz Center. Install only brake pads and brake fluid rec- ommended by Mercedes-Benz.

Operation Driving instructions

Warning!

Driving off

Parking

If other than recommended brake pads are installed, or other than recommended brake fluid is used, the braking properties of the vehicle can be degraded to an extent that safe braking is substantially impaired. This could result in an accident.

When driving down long and steep grades, relieve the load on the brakes by shifting into a lower gear to use the engine’s braking power. This helps pre- vent overheating of the brakes and re- duces brake pad wear

After hard braking, it is advisable to drive on for some time, rather than immediately parking, so that the air stream will cool down the brakes faster.

Apply the brakes to test them briefly after driving off. Perform this procedure only when the road is clear of other traffic. Warm up the engine smoothly. Do not place full load on the engine until the oper- ating temperature has been reached. When starting off on a slippery surface, do not allow one wheel to spin for an extend- ed period with the ESP switched off. Doing so may cause serious damage to the drive train which is not covered by the Mercedes-Benz Limited Warranty.

Simultaneously depressing the acceler- ator pedal and applying the brake re- duces engine performance and causes premature brake and drivetrain wear.

Set the parking brake whenever park- ing or leaving the vehicle. In addition, move selector lever to position P (man- ual transmission: first or reverse gear). In addition, when parking on hills, turn front wheel towards the curb

Warning!

Do not park this vehicle in areas where com- bustible materials such as grass, hay or leaves can come into contact with the hot exhaust system, as these materials could be ignited and cause a vehicle fire.

217

Operation Driving instructions

To reduce the risk of personal injury as a re- sult of vehicle movement, before turning off the engine and leaving the vehicle always: 앫 Keep right foot on brake pedal. 앫 Firmly depress parking brake pedal. 앫 Move the selector lever to position P (manual transmission: first or reverse gear).

앫 Slowly release brake pedal. 앫 When parked on an incline, turn front

wheel against curb.

앫 Turn the key to starter switch

position 0.

앫 Take the key and lock vehicle when leav-

ing.

Tires

Warning!

If you feel a sudden significant vibration or ride disturbance, or you suspect that possi- ble damage to your vehicle has occurred, you should turn on the hazard warning flash- ers, carefully slow down, and drive with cau- tion to an area which is a safe distance from the road.

Inspect the tires and the vehicle underbody for possible damage. If the vehicle or tires appear unsafe, have it towed to the nearest Mercedes-Benz Center or tire dealer for re- pairs.

Tread wear indicators (TWI) are required by law. These indicators are located in six places on the tread circumference and be- come visible at a tread depth of approxi- mately 1/16 in (1.5 mm), at which point the tire is considered worn and should be replaced. The tread wear indicator appears as a solid band across the tread.

Warning!

Do not allow your tires to wear down too far. As tread depth approaches 1/16 in (1.5 mm), the adhesion properties on a wet road are sharply reduced.

Depending upon the weather and/or road surface (conditions), the tire traction varies widely.

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Operation Driving instructions

Specified tire pressures must be main- tained. This applies particularly if the tires are subjected to high loads (e.g. high speeds, heavy loads, high ambient temper- atures).

Warning!

Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may lose control of the vehicle. Continued driving with a flat tire or driving at high speed with a flat tire will cause excessive heat build-up and possibly a fire.

Hydroplaning

Depending on the depth of the water layer on the road, hydroplaning may occur, even at low speeds and with new tires. Reduce vehicle speed, avoid track grooves in the road and apply brakes cautiously in the rain.

Tire traction

Tire speed rating

The safe speed on a wet, snow covered or icy road is always lower than on a dry road. You should pay particular attention to the condition of the road whenever the outside