2011 Mercedes-benz C Class Coupe Owners Manual

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C-Class Coupe Operator's Manual ! These warning notes draw your attention to hazards that could cause damage to your vehicle. i This symbol indicates useful instructions or further information that could be helpful to you. Y Page YY This symbol designates an instruction you must follow. Several consecutive symbols indicate an instruction with several steps. This symbol tells you where you can find further information on a topic. This symbol indicates a warning or an instruction that is continued on the next page. Display This font indicates a display message in the multifunction display/COMAND display. Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved. Symbols Registered trademarks: RBabySmart™ is a registered trademark of the Siemens Automotive Corp. RBluetooth® is a registered trademark of the Bluetooth SIG Inc. RDTS is a registered trademark of DTS, Inc. RDolby and MLP are registered trademarks of Dolby Laboratories. RESP® and PRE-SAFE® are registered trademarks of Daimler AG. RHomeLink® is a registered trademark of Prince, a Johnson Controls Company. RiPod® and iTunes® are registered trademarks of Apple Inc., registered in the USA and in other countries. RLogic 7® is a registered trademark of Harman International Industries, Incorporated. RMicrosoft® is a registered trademark of the Microsoft Corporation in the USA and in other countries. RSIRIUS and associated brands are registered trademarks of SIRIUS XM Radio Inc. RHD Radio and associated brands are registered trademarks of the iBiquity Digital Corporation. RWindows Media® is a registered trademark of the Microsoft Corporation in the USA and in other countries. RGracenote® is a registered trademark of Gracenote, Inc. RZagatSurvey® and associated brands are registered trademarks of Zagat. In this Operator's Manual, you will find the following symbols: G WARNING Warning notes draw your attention to hazards that endanger your health or life, or the health or life of others. Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others. The equipment or model designation of your vehicle may differ according to: Rmodel Rorder Rcountry variant Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features Therefore, you cannot base any claims on the illustrations or text content in this Operator's Manual. The following are integral components of the vehicle: ROperator's Manual RService Booklet REquipment-dependent supplements Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company 2045845082 É2045845082lËÍ Contents Index ....................................................... 4 At a glance ........................................... 27 Introduction ......................................... 20 Safety ................................................... 35 Opening/closing ................................. 67 Seats, steering wheel and mirrors .... 87 Lights and windshield wipers ............ 99 Climate control ................................. 113 Driving and parking .......................... 123 On-board computer and displays .... 181 Stowing and features ....................... 241 Maintenance and care ...................... 263 Breakdown assistance ..................... 277 Wheels and tires ............................... 293 Technical data ................................... 323 4 Index 1, 2, 3 ... 115 V socket ...................................... 249 12 V socket see Sockets ABS (Anti-lock Braking System) Display message ............................ 202 Function/notes ................................ 57 Important safety notes .................... 57 Warning lamp ................................. 230 Activating/deactivating cooling with air dehumidification ................. 117 Active Blind Spot Assist Activating/deactivating (on- board computer) ............................ 193 Function/information .................... 174 Active Driving Assistance package . 174 Active Lane Keeping Assist Activating/deactivating (on- board computer) ............................ 193 Display message ............................ 217 Function/information .................... 177 Active Light System Display message ............................ 212 Active service system PLUS see ASSYST PLUS service interval display ADAPTIVE BRAKE ................................. 62 Adaptive Highbeam Assist Display message ............................ 213 Function/notes ............................. 104 Switching on/off (on-board computer) ...................................... 195 Additives (engine oil) ........................ 330 Air bags Display message ............................ 209 Front air bag (driver, front passenger) ....................................... 39 Important safety notes .................... 38 Knee bag .......................................... 40 PASSENGER AIR BAG OFF indicator lamp .................................. 42 Pelvis air bag ................................... 41 Safety guidelines ............................. 37 Side impact air bag .......................... 40 Window curtain air bag .................... 42 Air-conditioning system see Climate control Air pressure Air vents see Tire pressure Glove box ....................................... 121 Important safety notes .................. 120 Rear ............................................... 122 Setting ........................................... 120 Setting the center air vents ........... 121 Setting the side air vents ............... 121 Alarm system see ATA (Anti-Theft Alarm system) Alertness Assistant see ATTENTION ASSIST AMG menu (on-board computer) ..... 198 Anti-lock Braking System see ABS (Anti-lock Braking System) Anti-Theft Alarm system see ATA (Anti-Theft Alarm system) Ashtray ............................................... 248 Assistance menu (on-board computer) .......................................... 192 ASSYST PLUS see ASSYST PLUS service interval display ATA (Anti-Theft Alarm system) Activating/deactivating ................... 64 Function ........................................... 64 Switching off the alarm .................... 64 ATTENTION ASSIST Activating/deactivating ................. 193 Display message ............................ 216 Function/notes ............................. 169 Audio menu (on-board computer) .... 189 Audio system see separate operating instructions Authorized Mercedes-Benz Center see Qualified specialist workshop AUTO lights Display message ............................ 213 see Lights Automatic headlamp mode .............. 102 Automatic transmission Automatic drive program ............... 134 Changing gear ............................... 132 Display message ............................ 224 Driving tips .................................... 132 Emergency running mode .............. 137 Kickdown ....................................... 132 Manual drive program .................... 135 Problem (malfunction) ................... 137 Program selector button ................ 132 Pulling away ................................... 127 Releasing the parking lock manually ........................................ 137 Selector lever ................................ 130 Shift ranges ................................... 134 Starting the engine ........................ 127 Steering wheel paddle shifters ...... 133 Transmission position display ........ 131 Transmission positions .................. 131 Automatic transmission emergency mode ............................... 137 Back support Backup lamp see Lumbar support Breakdown Bulbs California Changing bulbs .............................. 110 Display message ............................ 212 Bag hook ............................................ 245 BAS (Brake Assist System) ................. 57 Basic settings see Settings BAS PLUS (Brake Assist System PLUS) .................................................... 58 Battery (SmartKey) Checking .......................................... 72 Important safety notes .................... 72 Replacing ......................................... 72 Battery (vehicle) Charging ........................................ 286 Display message ............................ 215 Important safety notes .................. 284 Jump starting ................................. 287 Car Care Belt see Seat belts Index Blind Spot Assist Activating/deactivating ................. 193 Notes/function .............................. 170 see Active Blind Spot Assist Brake Assist System see BAS (Brake Assist System) Brake fluid Display message ............................ 205 Notes ............................................. 331 Brake fluid level ................................ 268 Brake lamps Changing bulbs .............................. 110 Display message ............................ 211 Brakes ABS .................................................. 57 BAS .................................................. 57 BAS PLUS ........................................ 58 Brake fluid (notes) ......................... 331 Display message ............................ 202 Driving tips .................................... 143 High-performance brake system .... 145 Important safety notes .................. 143 Maintenance .................................. 144 Parking brake ................................ 141 Warning lamp ................................. 229 see Flat tire see Towing away/tow-starting see Changing bulbs Important notice for retail customers and lessees .................... 21 Calling up a malfunction see Display messages Capacities see Technical data see Vehicle Carpets .......................................... 275 Car wash ........................................ 270 Display ........................................... 274 Exterior lights ................................ 273 Gear or selector lever .................... 274 6 Index Matte finish ................................... 272 Notes ............................................. 269 Paint .............................................. 271 Plastic trim .................................... 274 Power washer ................................ 271 Rear view camera .......................... 273 Roof lining ...................................... 275 Seat belt ........................................ 275 Seat cover ..................................... 274 Sensors ......................................... 273 Steering wheel ............................... 274 Tail pipes ....................................... 273 Trim pieces .................................... 274 Washing by hand ........................... 270 Wheels ........................................... 271 Windows ........................................ 272 Wiper blades .................................. 272 Wooden trim .................................. 274 Cargo tie down rings ......................... 245 Car wash (care) ................................. 270 CD player/CD changer (on-board computer) .......................................... 190 Cell phone see Mobile phone Center console ..................................... 32 Central locking Automatic locking (on-board computer) ...................................... 196 Locking/unlocking (SmartKey) ........ 68 Changing bulbs Brake lamps ................................... 110 Cornering light function ................. 109 High-beam headlamps ................... 108 Important safety notes .................. 106 Low-beam headlamps .................... 108 Overview of bulb types .................. 107 Parking lamps ................................ 109 Reversing lamps ............................ 110 Standing lamps (front) ................... 109 In the vehicle ................................... 52 Restraint systems ............................ 52 Children Child seat LATCH-type (ISOFIX) child seat anchors ............................................ 54 Special seat belt retractor ............... 54 Top Tether ....................................... 55 Cigarette lighter ................................ 248 Climate control Controlling automatically ............... 117 Cooling with air dehumidification . . 117 Defrosting the windows ................. 119 Defrosting the windshield .............. 119 Dual-zone automatic climate control ........................................... 115 Important safety notes .................. 114 Indicator lamp ................................ 117 Maximum cooling .......................... 119 Notes on using automatic climate control ........................................... 116 Overview of systems ...................... 114 Problems with cooling with air dehumidification ............................ 117 Problem with the rear window defroster ........................................ 120 Refrigerant ..................................... 330 Setting the air distribution ............. 118 Setting the airflow ......................... 118 Setting the air vents ...................... 120 Setting the temperature ................ 118 Switching air-recirculation mode on/off ............................................ 120 Switching on/off ........................... 117 Switching the rear window heating on/off ............................... 120 Switching the ZONE function on/ off .................................................. 118 Overview .......................................... 28 see Instrument cluster Cockpit COMAND see separate operating instructions Combination switch .......................... 103 Compass Calibrating ..................................... 261 Calling up ....................................... 260 Setting ........................................... 260 Consumption statistics (on-board computer) .......................................... 187 Convenience closing feature .............. 82 Convenience opening feature ............ 82 Coolant (engine) Checking the level ......................... 266 Display message ............................ 213 Notes ............................................. 331 Temperature (on-board computer) . 198 Temperature gauge ........................ 182 Warning lamp ................................. 235 Cooling see Climate control Cornering light function Changing bulbs .............................. 109 Display message ............................ 210 Function/notes ............................. 104 Crash-responsive emergency lighting ............................................... 106 Cruise control Cruise control lever ....................... 147 Deactivating ................................... 148 Display message ............................ 221 Driving system ............................... 146 Function/notes ............................. 146 Important safety notes .................. 146 LIM indicator lamp ......................... 147 Setting a speed .............................. 147 Storing and maintaining current speed ............................................. 147 Cup holder Center console .............................. 247 Important safety notes .................. 246 Rear compartment ......................... 247 Customer Assistance Center (CAC) ... 24 Customer Relations Department ....... 24 Dashboard Data see Cockpit see Technical data Daytime running lamps Display message ............................ 212 Switching on/off (on-board computer) ...................................... 195 Switching on/off (switch) .............. 101 Delayed switch-off Exterior lighting (on-board computer) ...................................... 195 Interior lighting .............................. 196 Digital speedometer ......................... 187 Display (cleaning instructions) ........ 274 Display messages Calling up (on-board computer) ..... 201 Driving systems ............................. 216 Index Engine ............................................ 213 General notes ................................ 201 Hiding (on-board computer) ........... 201 KEYLESS-GO .................................. 226 Lights ............................................. 210 Safety systems .............................. 202 Service interval display .................. 268 SmartKey ....................................... 226 Tires ............................................... 221 Vehicle ........................................... 224 Distance display (on-board computer) .......................................... 192 Distance recorder ............................. 187 see Odometer see Trip odometer Distance warning (warning lamp) .... 237 DISTRONIC PLUS Deactivating ................................... 156 Display message ............................ 219 Displays in the multifunction display ........................................... 155 Driving tips .................................... 157 Function/notes ............................. 148 Important safety notes .................. 148 Setting the specified minimum distance ......................................... 155 Warning lamp ................................. 237 Doors Automatic locking (on-board computer) ...................................... 196 Automatic locking (switch) ............... 76 Central locking/unlocking (SmartKey) ....................................... 68 Control panel ................................... 34 Display message ............................ 225 Emergency locking ........................... 77 Emergency unlocking ....................... 77 Important safety notes .................... 75 Opening (from inside) ...................... 76 Drinking and driving ......................... 142 Drinks holder see Cup holder Drive program Automatic ...................................... 134 Display ........................................... 131 Manual ........................................... 135 SETUP (on-board computer) .......... 198 Drive program selector ..................... 133 8 Index Driver's door Driver's seat Driving abroad see Doors see Seats Mercedes-Benz Service ................. 269 Symmetrical low beam .................. 100 Driving lamps see Daytime running lamps Driving on flooded roads .................. 145 Driving safety systems Driving systems ABS (Anti-lock Braking System) ....... 57 ADAPTIVE BRAKE ............................. 62 BAS (Brake Assist System) .............. 57 BAS PLUS (Brake Assist System PLUS) ............................................... 58 Electronic brake force distribution ... 62 ESP® (Electronic Stability Program) .......................................... 59 ETS (Electronic Traction System) ..... 59 Important safety information ........... 56 Overview .......................................... 56 PRE-SAFE® Brake ............................. 62 Active Blind Spot Assist ................. 174 Active Driving Assistance package ......................................... 174 Active Lane Keeping Assist ............ 177 ATTENTION ASSIST ........................ 169 Blind Spot Assist ............................ 170 Cruise control ................................ 146 Display message ............................ 216 DISTRONIC PLUS ........................... 148 Dynamic handling package with sports mode .................................. 158 HOLD function ............................... 159 Lane Keeping Assist ...................... 172 Lane Tracking package .................. 170 Parking Guidance ........................... 165 PARKTRONIC ................................. 162 RACE START (AMG vehicles) .......... 161 Rear view camera .......................... 168 Automatic transmission ................. 132 Brakes ........................................... 143 Break-in period .............................. 124 DISTRONIC PLUS ........................... 157 Driving tips Downhill gradient ........................... 143 Drinking and driving ....................... 142 Driving abroad ............................... 100 Driving in winter ............................. 145 Driving on flooded roads ................ 145 Driving on wet roads ...................... 145 Exhaust check ............................... 143 Fuel ................................................ 142 General .......................................... 142 Hydroplaning ................................. 145 Icy road surfaces ........................... 146 Limited braking efficiency on salted roads ................................... 144 Pedals ............................................ 142 Snow chains .................................. 297 Symmetrical low beam .................. 100 Wet road surface ........................... 143 DVD audio (on-board computer) ...... 190 DVD video (on-board computer) ...... 190 Dynamic handling package with sports mode ....................................... 158 EASY-ENTRY feature Activating/deactivating ................. 197 Function/notes ................................ 94 EASY-EXIT feature Function/notes ................................ 94 Switching on/off ........................... 197 EBD (electronic brake force distribution) Display message ............................ 204 Function/notes ................................ 62 Electrical fuses see Fuses Electronic brake force distribution see EBD (electronic brake force distribution) Electronic Stability Program see ESP® (Electronic Stability Program) Electronic Traction System see ETS (Electronic Traction System) Emergency release Driver's door .................................... 77 Trunk ............................................... 80 Vehicle ............................................. 77 Emergency spare wheel Storage location ............................ 279 Emergency Tensioning Devices Function ........................................... 51 Safety guidelines ............................. 37 Emissions purification Service and warranty information .... 20 Engine Check Engine warning lamp ........... 234 Display message ............................ 213 Emergency starting ........................ 291 Engine number ............................... 326 Irregular running ............................ 129 Starting problems .......................... 129 Starting the engine with the SmartKey ....................................... 127 Starting with KEYLESS-GO ............. 127 Switching off .................................. 140 Index Exhaust check ................................... 143 Exhaust tail pipe (cleaning instructions) ...................................... 273 Exterior lighting see Lights Exterior mirrors Adjusting ......................................... 95 Dipping (automatic) ......................... 96 Folding in/out (automatically) ......... 96 Folding in/out (electrically) ............. 95 Folding in when locking (on-board computer) ...................................... 197 Out of position (troubleshooting) ..... 96 Setting ............................................. 96 Storing settings (memory function) .......................................... 97 Storing the parking position ............. 96 Engine electronics Engine oil Problem (malfunction) ................... 129 Filler cap Adding ........................................... 265 Additives ........................................ 330 Checking the oil level ..................... 265 Checking the oil level using the dipstick .......................................... 265 Display message ............................ 215 Filling capacity ............................... 328 Notes about oil grades ................... 330 Notes on oil level/consumption .... 265 Temperature (on-board computer) . 198 Viscosity ........................................ 330 ESP® (Electronic Stability Program) AMG menu (on-board computer) ... 198 Deactivating/activating (AMG vehicles) .......................................... 60 Deactivating/activating (except AMG vehicles) ................................ 192 Deactivating/activating (notes; except AMG vehicles) ...................... 59 Display message ............................ 202 ETS .................................................. 59 Function/notes ................................ 59 Important safety information ........... 59 Warning lamp ................................. 231 ETS (Electronic Traction System) ....... 59 see Fuel filler flap First-aid kit ......................................... 278 Flat tire Changing a wheel/mounting the spare wheel ................................... 279 MOExtended run-flat system ......... 283 Preparing the vehicle ..................... 279 Raising the vehicle ......................... 281 Floormat ............................................. 261 Front fog lamps ................................. 102 Display message ............................ 211 Switching on/off ........................... 102 Front windshield see Windshield Fuel Additives ........................................ 329 Consumption statistics .................. 187 Displaying the current consumption .................................. 187 Displaying the range ...................... 187 Driving tips .................................... 142 Fuel gauge ....................................... 29 Important safety notes .................. 328 Premium-grade unleaded gasoline . 328 Problem (malfunction) ................... 140 Refueling ........................................ 137 10 Index Specifications ................................ 329 Tank content/reserve fuel ............. 328 Head restraints Fuel filler flap Fuel level Fuel tank Opening/closing ............................ 138 Calling up the range (on-board computer) ...................................... 187 Capacity ........................................ 328 Problem (malfunction) ................... 140 Fuse allocation chart (vehicle tool kit) ...................................................... 278 Fuses Allocation chart ............................. 291 Before changing ............................. 291 Fuse box in the engine compartment ................................. 291 Fuse box in the trunk ..................... 292 Important safety notes .................. 291 Garage door opener Clearing the memory ..................... 260 Notes ............................................. 256 Opening/closing the garage door .. 259 Programming (button in the rear- view mirror) ................................... 257 Gasoline ............................................. 138 Gear indicator (on-board computer) .......................................... 198 Gear or selector lever (cleaning guidelines) ......................................... 274 Genuine Mercedes-Benz parts ......... 324 Glove box ........................................... 243 Handbrake see Parking brake Hazard warning lamps ...................... 103 Headlamp cleaning system Notes ............................................. 332 Headlamps Adding fluid to cleaning system ..... 267 Cleaning system (function) ............ 103 Fogging up ..................................... 105 see Automatic headlamp mode Adjusting ......................................... 91 Adjusting (electrically) ..................... 91 see NECK-PRO head restraints Heating see Climate control High-beam headlamps Changing bulbs .............................. 108 Display message ............................ 211 Switching Adaptive Highbeam Assist on/off ................................. 104 Switching on/off ........................... 103 Hill start assist .................................. 128 HOLD function Display message ............................ 216 Function/notes ............................. 159 Hood Closing ........................................... 265 Display message ............................ 225 Opening ......................................... 264 Hydroplaning ..................................... 145 Ignition lock see Key positions Immobilizer .......................................... 64 Indicator lamps see Warning and indicator lamps Indicators see Turn signals Instrument cluster Overview .......................................... 29 Settings ......................................... 194 Warning and indicator lamps ........... 30 Instrument cluster lighting ................ 29 Instrument lighting see Instrument cluster lighting Interior lighting ................................. 106 Automatic control .......................... 106 Delayed switch-off (on-board computer) ...................................... 196 Emergency lighting ........................ 106 Manual control ............................... 106 Overview ........................................ 106 Reading lamp ................................. 106 J Jack Storage location ............................ 278 Using ............................................. 281 Jump starting (engine) ...................... 287 Key see SmartKey KEYLESS-GO Convenience closing feature ............ 83 Display message ............................ 226 Locking ............................................ 69 Start/Stop button .......................... 125 Starting the engine ........................ 127 Unlocking ......................................... 69 Key positions Kickdown KEYLESS-GO .................................. 125 SmartKey ....................................... 125 Driving tips .................................... 132 Manual drive program .................... 136 Knee bag .............................................. 40 Lamps see Warning and indicator lamps Lane-change assistant see Blind Spot Assist Lane detection (automatic) see Lane Keeping Assist Lane Keeping Assist Activating/deactivating ................. 193 Display message ............................ 217 Function/information .................... 172 Lane Tracking package ..................... 170 Lap time (RACETIMER) ...................... 198 LATCH-type (ISOFIX) child seat anchors ................................................ 54 Lighting see Lights Lights Activating/deactivating the interior lighting delayed switch-off . 196 Automatic headlamp mode ............ 102 Cornering light function ................. 104 Index 11 Display message ............................ 210 Driving abroad ............................... 100 Fog lamps ...................................... 102 Hazard warning lamps ................... 103 High beam flasher .......................... 103 High-beam headlamps ................... 103 Light switch ................................... 100 Low-beam headlamps .................... 101 Parking lamps ................................ 100 Rear fog lamp ................................ 102 Switching Adaptive Highbeam Assist on/off ................................. 195 Switching the daytime running lamps on/off (on-board computer) ...................................... 195 Switching the daytime running lamps on/off (switch) .................... 101 Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 195 Switching the surround lighting on/off (on-board computer) .......... 195 Turn signals ................................... 103 see Changing bulbs see Interior lighting Light sensor (display message) ....... 213 LIM indicator lamp Cruise control ................................ 147 DISTRONIC PLUS ........................... 151 Loading guidelines ............................ 242 Locking see Central locking Locking (doors) Automatic ........................................ 76 Emergency locking ........................... 77 From inside (central locking button) ............................................. 76 Locking centrally see Central locking Locking verification signal (on- board computer) ............................... 196 Low-beam headlamps Changing bulbs .............................. 108 Display message ............................ 210 Setting for driving abroad (symmetrical) ................................. 100 Switching on/off ........................... 101 12 Index Lumbar support Adjusting the 4-way lumbar support ............................................ 91 M+S tires ............................................ 296 Maintenance see ASSYST PLUS service interval display Malfunction message see Display messages Malfunctions relevant to safety Reporting ......................................... 24 Matte finish (cleaning instructions) ...................................... 272 mbrace Call priority .................................... 254 Display message ............................ 206 Downloading destinations (COMAND) ..................................... 255 Emergency call .............................. 252 Important safety notes .................. 250 Locating a stolen vehicle ............... 256 MB info call button ........................ 254 Remote vehicle locking .................. 256 Roadside Assistance button .......... 253 Search & Send ............................... 255 Self-test ......................................... 251 System .......................................... 251 Vehicle remote unlocking .............. 255 Mechanical key Function/notes ................................ 71 Locking vehicle ................................ 77 Unlocking the driver's door .............. 77 Memory card (audio) ......................... 190 Memory function ................................. 97 Message memory (on-board computer) .......................................... 201 Messages see Display messages Mirrors see Exterior mirrors see Rear-view mirror see Vanity mirror Mobile phone Menu (on-board computer) ............ 190 Modifying the programming (SmartKey) ........................................... 71 MOExtended run-flat system ........... 283 MP3 Operation ....................................... 190 see separate operating instructions Multifunction display Function/notes ............................. 184 Permanent display ......................... 194 Multifunction steering wheel Operating the on-board computer . 183 Overview .......................................... 31 Multifunction steering wheel (4 buttons) see 4-button multifunction steering wheel Navigation Menu (on-board computer) ............ 188 see separate operating instructions NECK-PRO head restraints Operation ......................................... 47 Resetting after being triggered ........ 47 Notes on breaking-in a new vehicle ................................................ 124 Occupant Classification System (OCS) Faults ............................................... 46 Operation ......................................... 42 System self-test ............................... 45 Occupant safety Children in the vehicle ..................... 52 System overview .............................. 36 Octane number (fuel) ........................ 329 Odometer ........................................... 187 see Trip odometer see Engine oil On-board computer AMG menu ..................................... 198 Assistance menu ........................... 192 Audio menu ................................... 189 Convenience submenu .................. 197 Oil Index 13 Displaying a service message ........ 269 Display messages .......................... 201 DISTRONIC PLUS ........................... 155 Factory settings submenu ............. 198 Important safety notes .................. 182 Instrument cluster submenu .......... 194 Lighting submenu .......................... 195 Menu overview .............................. 186 Message memory .......................... 201 Navigation menu ............................ 188 Operation ....................................... 183 RACETIMER ................................... 198 Service menu ................................. 194 Settings menu ............................... 194 Standard display ............................ 187 Telephone menu ............................ 190 Trip menu ...................................... 187 Vehicle submenu ........................... 196 Video DVD operation ..................... 190 On-board diagnostics interface .......... 23 Opening and closing the side trim panels ................................................. 109 Operating safety On-board diagnostics interface ........ 23 Operating system see On-board computer Outside temperature display ........... 183 Overhead control panel ...................... 33 Paint code number ............................ 325 Paintwork (cleaning instructions) ... 271 Panic alarm .......................................... 56 Panorama roof with power tilt/ sliding panel Opening/closing .............................. 85 Opening/closing the roller sunblind ........................................... 85 Problem (malfunction) ..................... 86 Resetting ......................................... 86 Panorama sliding sunroof Important safety notes .................... 84 Parcel net ........................................... 243 Parking ............................................... 140 Important safety notes .................. 140 Parking brake ................................ 141 Position of exterior mirror, front- passenger side ................................. 96 Rear view camera .......................... 168 see PARKTRONIC Parking aid Parking Guidance ........................... 165 see Exterior mirrors see PARKTRONIC Parking brake Display message ............................ 204 Notes/function .............................. 141 Parking Guidance Display message ............................ 218 Important safety notes .................. 165 Parking lamps (changing bulbs) ...... 109 PARKTRONIC Deactivating/activating ................. 164 Driving system ............................... 162 Function/notes ............................. 162 Problem (malfunction) ................... 165 Range of the sensors ..................... 162 Warning display ............................. 163 PASSENGER AIR BAG OFF indicator lamp ...................................................... 42 Pedals ................................................. 142 Plastic trim (cleaning instructions) . 274 Power washers .................................. 271 Power windows see Side windows PRE-SAFE® Brake (vehicles with DISTRONIC PLUS) Display message ............................ 206 Function/notes ................................ 62 Switching on/off ........................... 193 Warning lamp ................................. 237 Preventive occupant safety system see PRE-SAFE® (Preventive occupant safety system) Product information ............................ 20 Program selector button .................. 132 Pulling away Automatic transmission ................. 127 Qualified specialist workshop ........... 23 14 Index RACE START (AMG vehicles) ............. 161 RACETIMER (on-board computer) .... 198 Radar sensor system Activating/deactivating ................. 196 Display message ............................ 217 Radio Selecting a station ......................... 189 see separate operating instructions Reading lamp ..................................... 106 Rear compartment Setting the air vents ...................... 122 Rear fog lamp Display message ............................ 211 Switching on/off ........................... 102 Rear seat (folding the backrest forwards/back) ................................. 244 Rear view camera Cleaning instructions ..................... 273 Function/notes ............................. 168 Rear-view mirror Anti-glare (manual) .......................... 95 Dipping (automatic) ......................... 96 Rear window defroster Rear window heating Problem (malfunction) ................... 120 Switching on/off ........................... 120 Refueling Fuel gauge ....................................... 29 Important safety notes .................. 137 Refueling process .......................... 138 see Fuel Releasing the parking lock manually (automatic transmission) ..................................... 137 Remote control Garage door opener ....................... 256 Reporting Reserve (fuel tank) Reserve fuel Malfunctions relevant to safety ........ 24 see Fuel Display message ............................ 216 Warning lamp ................................. 234 see Fuel Seats Restraint system see SRS (Supplemental Restraint System) Reverse gear Engaging (automatic transmission) ................................. 130 Roadside Assistance (breakdown) .... 21 Roller blind see Roller sunblind Roller sunblind Opening/closing .............................. 85 Panorama roof with power tilt/ sliding panel ..................................... 85 Roof carrier ........................................ 246 Roof lining and carpets (cleaning guidelines) ......................................... 275 Roof load (maximum) ........................ 332 Route see Route guidance (navigation) Route guidance (navigation) ............ 188 Safety Children in the vehicle ..................... 52 Child restraint systems .................... 52 Occupant Classification System (OCS) ............................................... 42 Overview of occupant safety systems ........................................... 36 see Driving safety systems Safety systems Seat belts Belt force limiters ............................ 51 Cleaning ......................................... 275 Correct usage .................................. 48 Emergency Tensioning Devices ........ 51 Fastening ......................................... 49 Important safety guidelines ............. 48 Releasing ......................................... 50 Safety guidelines ............................. 37 Special seat belt retractor ............... 54 Warning lamp ................................. 227 Warning lamp (function) ................... 50 Adjusting (electrically) ..................... 90 Adjusting (manually and electrically) ...................................... 90 Index 15 Adjusting the 4-way lumbar support ............................................ 91 Adjusting the head restraint ............ 91 Cleaning the cover ......................... 274 Correct driver's seat position ........... 88 Folding the backrests forward/ back ................................................. 91 Important safety notes .................... 89 Seat backrest display message ..... 225 Seat backrest display message (12-button multifunction steering wheel) ............................................ 225 Seat heating problem ...................... 92 Seat ventilation problem .................. 93 Storing settings (memory function) .......................................... 97 Switching seat heating on/off ......... 92 Switching seat ventilation on/off .... 92 Sensors (cleaning instructions) ....... 273 Service see ASSYST PLUS service interval display Service interval display Displaying service messages ......... 269 Hiding service messages ............... 269 Notes ............................................. 269 Service messages .......................... 268 Service menu (on-board computer) . 194 Service products Brake fluid ..................................... 331 Capacities ...................................... 328 Coolant (engine) ............................ 331 Engine oil ....................................... 330 Fuel ................................................ 328 Important safety notes .................. 326 Refrigerant (air-conditioning system) .......................................... 330 Washer fluid ................................... 332 Settings Factory (on-board computer) ......... 198 On-board computer ....................... 194 Setting the air distribution ............... 118 Setting the airflow ............................ 118 SETUP (on-board computer) ............. 198 Side impact air bag ............................. 40 Side marker lamp (display message) ............................................ 212 Side windows Convenience closing feature ............ 82 Convenience opening feature .......... 82 Important safety information ........... 81 Opening/closing .............................. 81 Problem (malfunction) ..................... 83 Resetting ......................................... 83 Sliding sunroof see Panorama roof with power tilt/sliding panel SmartKey Changing the battery ....................... 72 Changing the programming ............. 71 Checking the battery ....................... 72 Convenience closing feature ............ 82 Convenience opening feature .......... 82 Display message ............................ 226 Door central locking/unlocking ....... 68 Important safety notes .................... 68 Loss ................................................. 74 Mechanical key ................................ 71 Positions (ignition lock) ................. 125 Problem (malfunction) ..................... 74 Starting the engine ........................ 127 Snow chains ...................................... 297 Sockets Points to observe before use ......... 249 Rear compartment ......................... 249 Spare wheel Notes/data .................................... 321 Storage location ............................ 279 see Emergency spare wheel Specialist workshop ............................ 23 Speed, controlling see Cruise control Speedometer Digital ............................................ 187 In the Instrument cluster ................. 29 Segments ...................................... 183 Selecting the unit of measurement ................................ 194 see Instrument cluster SPORT handling mode Activating/deactivating (AMG vehicles) .......................................... 60 Warning lamp ................................. 232 16 Index SRS (Supplemental Restraint System) Display message ............................ 207 Introduction ..................................... 36 Warning lamp ................................. 233 Warning lamp (function) ................... 36 Standing lamps Changing bulbs .............................. 109 Display message ............................ 212 Switching on/off ........................... 100 Starting (engine) ................................ 126 Station see Radio Steering (display message) .............. 225 Steering wheel Adjusting (electrically) ..................... 94 Adjusting (manually) ........................ 93 Button overview ............................... 31 Buttons (on-board computer) ......... 183 Cleaning ......................................... 274 Important safety notes .................... 93 Paddle shifters ............................... 133 Storing settings (memory function) .......................................... 97 Steering wheel paddle shifters ........ 133 Stopwatch (RACETIMER) ................... 198 Stowage compartments Armrest (under) ............................. 243 Cup holders ................................... 246 Glove box ....................................... 243 Important safety information ......... 242 Parcel net ...................................... 243 Stowage well beneath the trunk floor .................................................... 245 Summer opening see Convenience opening feature Summer tires ..................................... 296 Sun visor ............................................ 247 Supplemental Restraint System see SRS (Supplemental Restraint System) Surround lighting (on-board computer) .......................................... 195 Switching air-recirculation mode on/off ................................................. 120 Switching off the alarm (ATA) ............ 64 Tachometer ........................................ 183 Tail lamps Display message ............................ 211 TELEAID Tank Tank content Technical data see Fuel tank Fuel gauge ....................................... 29 Notes ............................................. 324 Tires/wheels ................................. 319 Vehicle data ................................... 332 Call priority .................................... 254 Display message ............................ 206 Downloading destinations (COMAND) ..................................... 255 Emergency call .............................. 252 Important safety notes .................. 250 Locating a stolen vehicle ............... 256 MB info call button ........................ 254 Remote vehicle locking .................. 256 Roadside Assistance button .......... 253 Search & Send ............................... 255 Self-test ......................................... 251 System .......................................... 251 Vehicle remote unlocking .............. 255 Telephone Accepting a call ............................. 191 Display message ............................ 225 Menu (on-board computer) ............ 190 Number from the phone book ........ 191 Redialing ........................................ 191 Rejecting/ending a call ................. 191 Temperature Coolant .......................................... 182 Coolant (on-board computer) ......... 198 Engine oil (on-board computer) ...... 198 Outside temperature ...................... 183 Setting (climate control) ................ 118 Theft deterrent systems ATA (Anti-Theft Alarm system) ......... 64 Immobilizer ...................................... 64 Through-loading feature ................... 243 Timing (RACETIMER) ......................... 198 Tiredness assistant see ATTENTION ASSIST Tire pressure Calling up (on-board computer) ..... 303 Checking manually ........................ 301 Display message ............................ 221 Maximum ....................................... 300 Notes ............................................. 299 Pressure loss warning .................... 301 Recommended ............................... 297 Tire pressure monitoring system Function/notes ............................. 303 Restarting ...................................... 305 Warning lamp ................................. 238 Tires Aspect ratio (definition) ................. 317 Average weight of the vehicle occupants (definition) .................... 315 Bar (definition) ............................... 315 Characteristics .............................. 315 Checking ........................................ 295 Definition of terms ......................... 315 Direction of rotation ...................... 318 Display message ............................ 221 Distribution of the vehicle occupants (definition) .................... 318 DOT, Tire Identification Number (TIN) ............................................... 314 DOT (Department of Transportation) (definition) ............ 315 GAWR (Gross Axle Weight Rating) (definition) ..................................... 316 GVW (Gross Vehicle Weight) (definition) ..................................... 316 GVWR (Gross Vehicle Weight Rating) (definition) ......................... 316 Important safety notes .................. 294 Increased vehicle weight due to optional equipment (definition) ...... 316 Kilopascal (kPa) (definition) ........... 316 Labeling (overview) ........................ 311 Load bearing index (definition) ...... 317 Load index ..................................... 314 Load index (definition) ................... 316 Maximum loaded vehicle weight (definition) ..................................... 316 Maximum load on a tire (definition) ..................................... 317 Maximum permissible tire pressure (definition) ....................... 317 Index 17 Maximum tire load ......................... 309 Maximum tire load (definition) ....... 316 Optional equipment weight (definition) ..................................... 317 PSI (pounds per square inch) (definition) ..................................... 317 Replacing ....................................... 318 Service life ..................................... 295 Sidewall (definition) ....................... 317 Speed rating (definition) ................ 316 Storing ........................................... 319 Structure and characteristics (definition) ..................................... 315 Temperature .................................. 311 TIN (Tire Identification Number) (definition) ..................................... 317 Tire bead (definition) ...................... 317 Tire pressure (definition) ................ 317 Tire pressures (recommended) ...... 315 Tire size (data) ............................... 319 Tire size designation, load-bearing capacity, speed rating .................... 312 Tire tread ....................................... 295 Tire tread (definition) ..................... 317 Total load limit (definition) ............. 318 Traction ......................................... 310 Traction (definition) ....................... 317 Tread wear ..................................... 310 Uniform Tire Quality Grading Standards ...................................... 310 Uniform Tire Quality Grading Standards (definition) .................... 315 Unladen weight (definition) ............ 316 Wear indicator (definition) ............. 318 Wheel rim (definition) .................... 316 see Flat tire Top Tether ............................................ 55 Towing Important safety guidelines ........... 288 Installing the towing eye ................ 289 Removing the towing eye ............... 290 With the rear axle raised ................ 290 Towing away Tow-starting With both axles on the ground ....... 290 Emergency engine starting ............ 291 Important safety notes .................. 288 18 Index Transmission see Automatic transmission Transporting the vehicle .................. 290 Trim pieces (cleaning instructions) . 274 Trip computer (on-board computer) .......................................... 187 Trip meter see Trip odometer Trip odometer Calling up ....................................... 187 Resetting (on-board computer) ...... 188 Trunk Emergency release .......................... 80 Important safety guidelines ............. 78 Locking separately ........................... 80 Opening (automatically from inside) .............................................. 79 Opening (automatically from outside) ............................................ 79 Display message ............................ 224 Opening/closing .............................. 78 Trunk lid Turn signals Display message ............................ 210 Switching on/off ........................... 103 Type identification plate see Vehicle identification plate Unlocking Emergency unlocking ....................... 77 From inside the vehicle (central unlocking button) ............................. 76 Vanity mirror (in sun visor) .............. 247 Vehicle Correct use ...................................... 23 Data acquisition ............................... 24 Display message ............................ 224 Equipment ....................................... 20 Individual settings .......................... 194 Limited Warranty ............................. 24 Loading .......................................... 306 Locking (in an emergency) ............... 77 Locking (SmartKey) .......................... 69 Lowering ........................................ 283 Maintenance .................................... 21 Parking for a long period ................ 141 Pulling away ................................... 127 Raising ........................................... 281 Reporting problems ......................... 23 Towing away .................................. 288 Transporting .................................. 290 Unlocking (in an emergency) ........... 77 Unlocking (SmartKey) ...................... 69 Vehicle data ................................... 332 Vehicle battery see Battery (vehicle) Vehicle data ....................................... 332 see Technical data Vehicle dimensions ........................... 332 Vehicle emergency locking ................ 77 Vehicle identification number see VIN Vehicle identification plate .............. 325 Vehicle tool kit .................................. 278 Video (DVD) ........................................ 190 VIN ...................................................... 325 Warning and indicator lamps ABS ................................................ 230 Brakes ........................................... 229 Check Engine ................................. 234 Coolant .......................................... 235 Cruise control ................................ 147 Distance warning ........................... 237 DISTRONIC PLUS ........................... 237 ESP® .............................................. 231 ESP® OFF ....................................... 232 Fuel tank ........................................ 234 LIM (DISTRONIC PLUS) .................. 151 Overview .......................................... 30 PASSENGER AIR BAG OFF indicator lamp .................................. 42 Reserve fuel ................................... 234 Seat belt ........................................ 227 SPORT handling mode ................... 232 SRS ................................................ 233 Tire pressure monitor .................... 238 Warranty ............................................ 325 Index 19 Washer fluid Display message ............................ 225 see Windshield washer system Wheel bolt tightening torque ........... 283 Wheel chock ...................................... 280 Wheels Changing a wheel .......................... 279 Checking ........................................ 295 Cleaning ......................................... 271 Important safety notes .................. 294 Interchanging/changing ................ 318 Mounting a wheel .......................... 282 Removing a wheel .......................... 282 Storing ........................................... 319 Tightening torque ........................... 283 Wheel size/tire size ....................... 319 Window curtain air bag Display message ............................ 207 Operation ......................................... 42 Windows Windshield Cleaning ......................................... 272 see Side windows Defrosting ...................................... 119 Windshield washer system .............. 267 Notes ............................................. 332 Windshield wipers Problem (malfunction) ................... 112 Replacing the wiper blades ............ 111 Switching on/off ........................... 110 Winter driving Important safety notes .................. 296 Slippery road surfaces ................... 146 Snow chains .................................. 297 M+S tires ....................................... 296 Winter tires Wiper blades Cleaning ......................................... 272 Important safety notes .................. 111 Wooden trim (cleaning instructions) ...................................... 274 20 Introduction Product information Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Mercedes-Benz tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed. Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. Vehicle equipment This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle. Service and vehicle operation Service and literature Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties: RNew Vehicle Limited Warranty REmission Systems Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty RState Warranty Enforcement Laws (Lemon Laws) Introduction 21 Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair. (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair. (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days. Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350 Maintenance The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet. Roadside Assistance The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio. Change of address or change of ownership In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. 22 Introduction If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: Rservice facilities or replacement parts may not be readily available. Runleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter. Rthe fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage. Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses. In the USA Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350 In Canada Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 Operating safety Safety notes G WARNING Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G WARNING Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe distance from the road. Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs. Introduction 23 On-board diagnostics interface G WARNING If you connect equipment to the on-board diagnostics interface, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving. There is a risk of accident. Do not connect any equipment to the on- board diagnostics interface. G WARNING Loose equipment or equipment cables which are connected to the on-board diagnostics interface can obstruct the area around the pedals. The equipment or the cables could get between the pedals in the event of sudden braking or acceleration. You may then no longer be able to brake, operate the clutch or accelerate as intended. There is a risk of accident. Do not attach any equipment or cables in the driver footwell. Connecting equipment to the on-board diagnostics interface can lead to emissions monitoring information being reset. This may lead to the vehicle failing to meet the requirements at the next special emissions test or main inspection. If the engine is switched off and equipment on the on-board diagnostic interface is used, the starter battery may discharge. The on-board diagnostics interface is only intended for the connection of diagnostic equipment at a qualified specialist workshop. Qualified specialist workshop An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety. Observe the notes in the service booklet. Always have the following work carried out at an authorized Mercedes-Benz Center: Rwork relevant to safety Rservice and maintenance work Rrepair work Ralterations, installation work and modifications Rwork on electronic components Proper use G WARNING There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so. If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured. The proper use of the vehicle requires that you familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to motor vehicles Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses. 24 Introduction In the USA Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 Reporting malfunctions relevant to safety For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966. Reporting safety defects

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2011 Mercedes-benz C Class Coupe Owners Manual