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that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can.


Instrument Panel Fuse Block The instrument panel fuse block is located under the instrument panel on the passenger side of the vehicle. Pull down on the cover to access the fuse block.


5-100


Steering Wheel Illumination


Usage


Front Windshield Wiper Spare Front Heated Seats


Fuses FRT/WSW SPARE HTD/SEAT STR/WHL/ ILLUM MSM PWR/MIRRORS Power Mirrors DR/LCK AIRBAG LT/TRN/SIG REAR WIPER


Memory Seat Module


Door Locks Airbag System Driver’s Side Turn Signal Rear Window Wiper PassKey Module, Body Control Module


PWR MOD


BCK/UP/STOP Back-up Lamps, Stoplamps HVAC DISPLAY RT/TRN/SIG DRL* RADIO


Climate Control System Display Passenger’s Side Turn Signal Daytime Running Lamps Radio


Fuse Side


5-101


Fuses


Usage


Power Mirrors, Liftgate Release Daytime Running Lamps 2


PDM DRL 2** INFOTAINMENT Infotainment System Body Control Module BCM SPARE Spare CTSY Dome Lamps INADV/PWR/LEDInterior Lamps ONSTR/VENT AMP


Emissions Audio Amplifier


Harness Connector


Usage


BODY


Harness Connector


5-102


Relay Side


Relays


Usage


LT/PWR/SEAT Driver’s Side Power Seat Relay RT/PWR/SEAT Passenger’s Side Power Seat Relay PWR/WNDW Power Windows Relay PWR/COLUMN Power Steering Column Relay


L/GATE


LCK


Liftgate Relay Power Lock Relay


REAR/WSW Rear Window Washer Relay


UNLCK DRL2


LT/UNLCK


DRL


SPARE


FRT/WSW


Power Unlock Relay Daytime Running Lamps 2 Relay Driver’s Side Unlock Relay Daytime Running Lamps Relay Spare Front Windshield Washer Relay


Underhood Fuse Block The underhood fuse block is located in the engine compartment, on the passenger side of the vehicle.


Lift the cover for access to the fuse/relay block. Notice: Spilling liquid on any electrical components on your vehicle may damage it. Always keep the covers on any electrical component.


5-103


To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out.


5-104


Usage


Left Parking Lamp Right Parking Lamp


Trailer Parking Lamps


Airbag System Powertrain Control Module Ignition Adaptive Forward Lighting System Transmission


Rear Camera


Fuses LT PRK RT PRK


TRLR PRK


LAMP AIRBAG PCM IGN


AFS


TRANS REAR


CAMERA


EMISSION 1
TRLR BRK


AWD


Antilock Brakes System 2
Trailer Brake All-Wheel-Drive System Trailer Power


TRLR PWR EVEN COILS Even Injector Coils


RR HVAC


SPARE


Rear Climate Control System Spare


ODD COILS Odd Injector Coils


SPARE


Spare


LT HI BEAM Left High-Beam Headlamp


SPARE


Spare


Fuses


LT TRLR STOP/TRN EMISSION 2


ECM


Usage


Trailer Left Stoplamp and Turn Signal Emission 2
Engine Control Module


RT HI BEAM Right High-Beam Headlamp RVC SNSR RT TRLR STOP/TRN


Regulated Voltage Control Sensor Trailer Right Stoplamp and Turn Signal Engine Control Module 1
Spare


ECM 1
SPARE


WPR/WSW Windshield Wiper/Washer


SPARE


Spare


PWR OUTLET Power Outlet AUX POWER Auxiliary Power RT LO BEAM Right Low-Beam Headlamp


RR APO


Rear Accessory Power Outlet


LT LO BEAM Left Low-Beam Headlamp


TCM


Transmission Control Module


TRLR BCK/UP Trailer Back-up Lamps


HTD MIR ABS MTR


Heated Outside Rearview Mirror Antilock Brake System Motor


5-105


Fuses


FOG LAMP


HORN


A/C CLTCH FUEL PUMP


SPARE


Usage


Fog Lamps Horn Air Conditioning Clutch Fuel Pump Spare


J-Case Fuses


Usage


FAN 2


Cooling Fan 2
PWR L/GATE Power Liftgate Cooling Fan 1


FAN 1


HVAC BLWR Climate Control System Blower


STRTR BATT 2


HTD WASH


BATT 1
BATT 3
ABS MTR RR DEFOG


S/ROOF/


SUNSHADE


Starter Battery 2
Heated Windshield Washer System Battery 1
Battery 3
Antilock Brake System Motor Rear Defogger


Sunroof, Sunshade


5-106


Relays FAN 3
FAN 2


PRK LAMP


FAN 1


RT TRLR STOP/TRN LT TRLR STOP/TRN


IGN CRNK


PWR/TRN HI BEAM


WPR


WPR HI


SPARE


FOG LAMP


HORN


A/C CMPRSR


CLTCH


Usage


Cooling Fan 3
Cooling Fan 2
Park Lamp Cooling Fan 1
Trailer Right Stoplamp and Turn Signal Trailer Left Stoplamp and Turn Signal Ignition Main Switched Power Powertrain High-Beam Headlamps Windshield Wiper Windshield Wiper High Speed Rear Window Defogger


Low-Beam Headlamps Spare Fog Lamps Horn


RR DEFOG HID/LO BEAM High Intensity Discharge (HID)


Air Conditioning Compressor Clutch


FUEL PUMP TRLR BCK/UP Trailer Back-up Lamps


Fuel Pump


Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.


Application


Air Conditioning Refrigerant R134a


Capacities


English


Metric


For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more


information.


Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


12.2 qt 5.5 qt 22.0 gal 9.5 qt 140 lb ft


11.6 L 5.2 L 83.3 L 9.0 L


190 Y


Engine Specifications


Engine 3.6L V6


VIN Code


Transmission


Automatic


Spark Plug Gap


0.043 inches (1.10 mm)


5-107


✍ NOTES


5-108


Section 6


Maintenance Schedule


Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7


Owner Checks and Services ............................6-8
At Each Fuel Fill ............................................6-8
At Least Once a Month ...................................6-9
At Least Once a Year .....................................6-9
Recommended Fluids and Lubricants ...............6-12
Maintenance Replacement Parts .....................6-14
Engine Drive Belt Routing ..............................6-15
Maintenance Record .....................................6-16


6-1


Maintenance Schedule


Introduction Important: Keep engine oil at the proper level and change as recommended.


Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer/retailer for details.


Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty.


6-2


Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.


Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer/retailer.


This schedule is for vehicles that:


carry passengers and cargo within recommended limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 4-21. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-6.


The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.


{CAUTION:


Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job.


CAUTION:


(Continued)


CAUTION:


(Continued)


If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-5.


Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your dealer/retailer do these jobs. When you go to your dealer/retailer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-14. Owner Checks and Services on page 6-8 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.


6-3


(cid:129) (cid:129) (cid:129) Scheduled Maintenance When the CHANGE ENGINE OIL SOON message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system might not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-18 for information on the Engine Oil Life System and resetting the system.


When the CHANGE ENGINE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE ENGINE OIL SOON message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.


6-4


Scheduled Maintenance


Service


Maintenance I Maintenance II


Change engine oil and filter. See Engine Oil on page 5-15. Reset oil life system. See Engine Oil Life System on page 5-18. An Emission Control Service. Visually check for any leaks or damage. See footnote (g). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-20. See footnote (l). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-62 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed. Inspect throttle system. See footnote (j).















• • • • • • •


6-5


Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.


Service and Miles (Kilometers)


Additional Required Services 75,000


25,000
(40 000)


50,000
(80 000)


(120 000)


100,000
(160 000)


125,000
(200 000)


150,000
(240 000)


Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-20. Change automatic transmission fluid (severe service). See footnote (h). Change automatic transmission fluid (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (k).


6-6
























Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-47 and Windshield, Backglass, and Wiper Blades on page 5-94 for more information.


(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-77. (f) Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (h) Change automatic transmission fluid if the vehicle is mainly driven under one or more of these conditions:


− In heavy city traffic where the outside temperature


regularly reaches 90°F (32°C) or higher.


− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery


service.


6-7


It is important to check the engine oil


At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-15. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-22. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.


(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-22
for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (k) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. (l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change.


Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer/retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.


6-8


At Least Once a Month Tire Inflation Check Inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 5-55. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-72. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-62.


At Least Once a Year Starter Switch Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room


around the vehicle.


2. Firmly apply both the parking brake and the regular


brake. See Parking Brake on page 2-35. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.


3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service.


6-9


Automatic Transmission Shift Lock Control System Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.


2. Firmly apply the parking brake. See Parking Brake


on page 2-35. Be ready to apply the regular brake immediately if the vehicle begins to move.


3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service.


Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position.


The ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). The ignition key should come out only in LOCK/OFF.


Contact your dealer/retailer if service is required.


6-10


(cid:129) (cid:129) Parking Brake and Automatic Transmission Park (P) Mechanism Check


Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.


{CAUTION:


When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.


To check the parking brake’s holding ability: With the engine running and the transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.


Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.


6-11


(cid:129) (cid:129) Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.


Usage


Engine Oil


Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-15.


Usage


Fluid/Lubricant


Engine Coolant


Hydraulic Brake


System


Windshield


Washer


Power Steering


System


Automatic


Transmission


Key Lock Cylinders


50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-22. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.


Optikleen® Washer Solvent.


GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


6-12


Usage Carrier


Assembly — Differential (Rear Drive


Module)


and Transfer Case (Power Transfer Unit) Hood Latch Assembly, Secondary


Latch,


Pivots, Spring Anchor, and Release Pawl


Fluid/Lubricant


Usage


Fluid/Lubricant


Hood and Door


Hinges and Rear


Folding Seat


Weatherstrip Conditioning


SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Specification 9986115.


Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


6-13


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.


Part


Part Number


ACDelco® Part Number


Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Windshield Wiper Blades


Right – 20.8 inches (53.0 cm) Left – 24.6 inches (62.5 cm) Rea – 11.6 inches (30.0 cm)


15278634
89017524
12611882


15254804
15254805
15276259



PF48
41-107


— — —


6-14


Engine Drive Belt Routing 3.6L V6 Engine


6-15


Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


6-16


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-17


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-18


Section 7


Customer Assistance Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone


(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-8
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-10


Reporting Safety Defects ................................7-13


Reporting Safety Defects to the United States


Government ..............................................7-13


Reporting Safety Defects to the Canadian


Government ..............................................7-14
Reporting Safety Defects to General Motors .....7-14
Service Publications Ordering Information .........7-14
Vehicle Data Recording and Privacy ................7-15
Event Data Recorders ...................................7-16
OnStar® ......................................................7-17
Navigation System ........................................7-17
Radio Frequency


Identification (RFID) ...................................7-17


7-1


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealershipmanagement, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, contact General Motors of Canada Customer Communication by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).


7-2


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting GMC, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.


STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty.


Although you may be required to resort to this informal dispute resolution program prior to filling out a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program.


General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you can call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to:


Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100


Your inquiry should be accompanied by your Vehicle Identification Number (VIN).


7-3


Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:129) Get e-mail service reminders. (cid:129) Access information about your specific vehicle,


including tips and videos and an electronic version of this owner manual.


(cid:129) Keep track of your vehicle’s service history and


maintenance schedule. Find GM dealers/retailers for service nationwide.


(cid:129) Receive special promotions and privileges only


available to members.


Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.


7-4


Here are a few of the valuable tools and services you will have access to:


− My Showroom: Find and save information on


vehicles and current offers in your area.


− My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.


− My Driveway: Receive service reminders and


helpful advice on owning and maintaining your vehicle.


− My Preferences: Manage your profile, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.)


(cid:129) Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: United States


GMC Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com 1-800-GMC-8782 (462-8782) 1-800-GMC-8583 (462-8583) (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 (462-8782) Fax Number: 313-381-0022


From Puerto Rico


1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022


U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022


Canada


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


7-5


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


7-6


Roadside Assistance Program For vehicles purchased in the U.S. call, 1-800-GMC-8782 (1-800-462-8782); (Text telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new GMC vehicle, you are automatically enrolled in the GMC Roadside Assistance program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving the vehicle without the consent of the owner is not eligible for coverage. Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs first, and, in Canada only, up to a maximum coverage of $100.


Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.


(cid:129) Lock-out Service: Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identification before lock-out service is provided. In Canada, the vehicle registration is also required. (cid:129) Emergency Tow From a Public Roadway or


Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inflated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: A battery jump start is covered at no charge if the vehicle does not start. Trip Routing Service: Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip.


Please allow three weeks before your planned departure date. In Canada, trip routing requests will be limited to six per calendar year. Trip Interruption Benefits and Assistance: In the event of a warranty related vehicle disablement, while en route and over 150 miles (250 kilometres) from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500. In Canada, maximums include: (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This benefit is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Original detailed receipts, and a copy of the repair order are required. In Canada, pre-authorization is also required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance.


7-7


(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Alternative Service (Canada only): There may be


times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 (Canadian) upon submission of the original receipt to Roadside Assistance.


In many instances, mechanical failures may be covered. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. GMC and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Calling For Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:129) Your name, home address, and home telephone


number Telephone number of your location Location of the vehicle.


(cid:129) Model, year, color, and license plate number of the


vehicle


7-8


(cid:129) Odometer reading, Vehicle Identification Number


(VIN), and delivery date of the vehicle


(cid:129) Description of the problem Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. GMC and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.


Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience.


(cid:129) (cid:129) If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available.


7-9


Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.


7-10


General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle.


A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.


Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.


7-11


If a Crash Occurs Here is what to do if you are involved in a crash.


Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.


(cid:129) Give only the necessary and requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.


(cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.


7-12


(cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.


(cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a dealer/retailer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.


(cid:129) Once you have an estimate, read it carefully and


make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.


(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.


Reporting Safety Defects


Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:


Administrator, NHTSA 400 Seventh Street, SW. Washington D.C., 20590


You can also obtain other information about motor vehicle safety from http://www.safercar.gov.


7-13


Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510
or write to:


Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-GMC-8782 (1-800-462-8782), or write:


GMC Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172


In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


7-14


Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins’ give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee


Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.


Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.


7-15


Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety


belts were buckled/fastened


(cid:129) How far, if at all, the driver was pressing the


accelerator and/or brake pedal


(cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur.


Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


7-16


OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-47
in this manual for more information.


Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.


Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.


7-17


✍ NOTES


7-18


A


Accessories and Modifications ............................ 5-4
Adding Equipment to Your Airbag-Equipped


Vehicle ....................................................... 1-76
Additives, Fuel ................................................. 5-7
Add-On Electrical Equipment ............................ 5-99
Air Cleaner/Filter, Engine ................................. 5-20
Air Conditioning ...................................... 3-26, 3-29
Airbag


Passenger Status Indicator ........................... 3-43
Readiness Light .......................................... 3-42
Airbag System ................................................ 1-61
What Will You See After an Airbag Inflates? .... 1-69
When Should an Airbag Inflate? .................... 1-67
Where Are the Airbags? ............................... 1-64


Airbag Systems


Adding Equipment to Your Airbag-Equipped


Vehicle ................................................... 1-76
How Does an Airbag Restrain? ...................... 1-68
Passenger Sensing System ........................... 1-70
Servicing Your Airbag-Equipped Vehicle .......... 1-75
What Makes an Airbag Inflate? ...................... 1-68
All-Wheel Drive ............................................... 5-43
All-Wheel-Drive (AWD) System ........................... 4-9
Antilock Brake System (ABS) ............................. 4-5
Antilock Brake, System Warning Light ................ 3-48


Appearance Care


Aluminum or Chrome-Plated Wheels .............. 5-94
Care of Safety Belts .................................... 5-92
Chemical Paint Spotting ............................... 5-96
Cleaning Exterior Lamps/Lenses .................... 5-93
Fabric/Carpet .............................................. 5-90
Finish Care ................................................. 5-93
Finish Damage ............................................ 5-95
Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................. 5-91
Interior Cleaning .......................................... 5-89
Leather ...................................................... 5-91
Sheet Metal Damage ................................... 5-95
Tires .......................................................... 5-95
Underbody Maintenance ............................... 5-96
Vehicle Care/Appearance Materials ................ 5-97
Washing Your Vehicle ................................... 5-92
Weatherstrips .............................................. 5-92
Windshield, Backglass, and Wiper Blades ....... 5-94
Appointments, Scheduling Service ....................... 7-8
Audio System ................................................. 3-84
Audio Steering Wheel Controls .................... 3-128
Navigation/Radio System, see Navigation


Manual


................................................. 3-115
Radio Reception ........................................ 3-129
Rear Audio Controller (RAC) ........................ 3-127
Rear Seat Audio (RSA) ............................... 3-125


Audio System (cont.)


Setting the Time .......................................... 3-85
Theft-Deterrent Feature ............................... 3-127
Audio System(s) ............................................. 3-87
Automatic Transmission


Fluid .......................................................... 5-21
Operation ................................................... 2-30


Battery .......................................................... 5-38
Electric Power Management .......................... 3-19
Run-Down Protection ................................... 3-20


Brake


Emergencies ................................................ 4-6
Brakes .......................................................... 5-35
System Warning Light .................................. 3-47
Braking ........................................................... 4-4
Braking in Emergencies ..................................... 4-6
Break-In, New Vehicle ..................................... 2-25
Bulb Replacement ........................................... 5-45
Halogen Bulbs ............................................ 5-45
Headlamp Aiming ........................................ 5-45
License Plate Lamps .................................... 5-46
Replacement Bulbs ...................................... 5-46
Buying New Tires ........................................... 5-64


Calibration ..................................................... 2-40
California Fuel .................................................. 5-7
California Perchlorate Materials Requirements ....... 5-4
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii Capacities and Specifications .......................... 5-107
Carbon Monoxide ................... 2-14, 2-38, 4-17, 4-30
Care of


Safety Belts ................................................ 5-92
Cargo Cover .................................................. 2-58
Cargo Management System ............................. 2-59
Cargo Tie Downs ............................................ 2-59
CD, MP3 ............................................ 3-104, 3-108
Center Console Storage Area ........................... 2-56
Chains, Tire ................................................... 5-70
Charging System Light .................................... 3-45
Check


Engine Light ............................................... 3-50
Checking Things Under the Hood ...................... 5-12
Chemical Paint Spotting ................................... 5-96
Child Restraints


Child Restraint Systems ............................... 1-43
Infants and Young Children ........................... 1-39
Lower Anchors and Tethers for Children .......... 1-47
Older Children ............................................. 1-36


Child Restraints (cont.)


Securing a Child Restraint in a Rear Seat


Position .................................................. 1-55


Securing a Child Restraint in the Right


Front Seat Position ................................... 1-58
Where to Put the Restraint ........................... 1-46


Cleaning


Aluminum or Chrome-Plated Wheels .............. 5-94
Exterior Lamps/Lenses ................................. 5-93
Fabric/Carpet .............................................. 5-90
Finish Care ................................................. 5-93
Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................. 5-91
Interior ....................................................... 5-89
Leather ...................................................... 5-91
Tires .......................................................... 5-95
Underbody Maintenance ............................... 5-96
Washing Your Vehicle ................................... 5-92
Weatherstrips .............................................. 5-92
Windshield, Backglass, and Wiper Blades ....... 5-94
Climate Control System ................................... 3-26
Dual Automatic ............................................ 3-29
Outlet Adjustment ........................................ 3-36
Rear Air Conditioning and Heating System ...... 3-36
Rear Air Conditioning and Heating System,


Electronic ................................................ 3-38


Clock ............................................................ 3-85
Collision Damage Repair .................................. 7-10
Compact Spare Tire ........................................ 5-88
Compass ....................................................... 2-40
Content Theft-Deterrent .................................... 2-21
Control of a Vehicle .......................................... 4-3
Convenience Net ............................................ 2-58
Coolant


Engine Temperature Gage ............................ 3-49
Engine Temperature Warning Light ................. 3-49
Heater, Engine ............................................ 2-29
Cooling System .............................................. 5-27
Courtesy Lamps ............................................. 3-17
Cruise Control ................................................ 3-12
Cruise Control Light ........................................ 3-55
Cupholder(s) .................................................. 2-55
Customer Assistance Information


Courtesy Transportation .................................. 7-9
Customer Assistance for Text Telephone (TTY)


Users ....................................................... 7-4
Customer Assistance Offices ........................... 7-5
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors .... 7-14
Reporting Safety Defects to the Canadian


Government


............................................ 7-14


Customer Assistance Information (cont.)


Reporting Safety Defects to the United


States Government ................................... 7-13
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-14


Daytime Running Lamps/Automatic Headlamp


System ...................................................... 3-16
Defensive Driving ............................................. 4-2
Delayed Entry Lighting ..................................... 3-18
Delayed Exit Lighting ....................................... 3-18
Delayed Headlamps ........................................ 3-15
Delayed Locking ............................................. 2-11
Disc, MP3 .......................................... 3-104, 3-108
Doing Your Own Service Work ........................... 5-5
Dome Lamp Override ...................................... 3-17
Dome Lamps ................................................. 3-17
Door


Delayed Locking .......................................... 2-11
Locks ........................................................ 2-10
Power Door Locks ....................................... 2-11
Programmable Automatic Door Locks ............. 2-11
Rear Door Security Locks ............................. 2-11


Seat Height Adjuster ...................................... 1-3


Driver


Driver Information Center (DIC) ......................... 3-57
DIC Operation and Displays .................. 3-57, 3-63
DIC Vehicle Customization ............................ 3-75
DIC Warnings and Messages ........................ 3-66


Driving


At Night ..................................................... 4-13
Before a Long Trip ...................................... 4-15
Defensive ..................................................... 4-2
Drunken ....................................................... 4-2
Highway Hypnosis ....................................... 4-15
Hill and Mountain Roads .............................. 4-16
In Rain and on Wet Roads ........................... 4-14
Rocking Your Vehicle to Get it Out ................. 4-21
Winter ........................................................ 4-17
Dual Automatic Climate Control System ............. 3-29
DVD


Rear Seat Entertainment System .................. 3-115


EDR ............................................................. 7-15
Electrical System


Add-On Equipment ...................................... 5-99
Fuses and Circuit Breakers ......................... 5-100
Instrument Panel Fuse Block ....................... 5-100
Power Windows and Other Power Options .... 5-100
Underhood Fuse Block ............................... 5-103
Windshield Wiper Fuses ............................. 5-100


Engine


Air Cleaner/Filter ......................................... 5-20
Check and Service Engine Soon Light ............ 3-50
Coolant ...................................................... 5-22
Coolant Heater ............................................ 2-29
Coolant Temperature Gage ........................... 3-49
Coolant Temperature Warning Light ................ 3-49
Drive Belt Routing ....................................... 6-15
Engine Compartment Overview ...................... 5-14
Exhaust ..................................................... 2-38
Oil ............................................................. 5-15
Oil Life System ........................................... 5-18
Overheated Protection Operating Mode ........... 5-26
Overheating ................................................ 5-25
Running While Parked .................................. 2-39
Starting ...................................................... 2-27
Entry Lighting ................................................. 3-17
Event Data Recorders ..................................... 7-16
Extender, Safety Belt ....................................... 1-36
Exterior Lamps ............................................... 3-14


Filter


Engine Air Cleaner ...................................... 5-20
Finish Damage ............................................... 5-95
Flashers, Hazard Warning .................................. 3-6


Flash-to-Pass ................................................... 3-9
Flat Tire ........................................................ 5-71
Flat Tire, Changing ......................................... 5-72
Flat Tire, Storing ............................................. 5-84
Floor Mats ..................................................... 2-57
Fluid ............................................................. 5-21
Power Steering ........................................... 5-33
Windshield Washer ...................................... 5-34


Fog Lamp


Fog ........................................................... 3-16
Fog Lamp Light .............................................. 3-55
............................................................... 5-6
Fuel Additives ...................................................... 5-7
California Fuel .............................................. 5-7
Filling a Portable Fuel Container .................... 5-12
Filling the Tank ............................................. 5-9
Fuels in Foreign Countries .............................. 5-8
Gage ......................................................... 3-56
Gasoline Octane ........................................... 5-6
Gasoline Specifications .................................. 5-6


Fuses


Fuses and Circuit Breakers ......................... 5-100
Instrument Panel Fuse Block ....................... 5-100
Underhood Fuse Block ............................... 5-103
Windshield Wiper ....................................... 5-100


G


Gage


Engine Coolant Temperature ......................... 3-49
Fuel .......................................................... 3-56
Speedometer .............................................. 3-41
Tachometer ................................................. 3-41
Voltmeter Gage ........................................... 3-46
Garage Door Opener ....................................... 2-50

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