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• Entering a paved road from a gravel road, or vice versa Roll Stability Control™ (RSC威) Roll Stability Control™ (RSC威) may help to maintain roll stability of the vehicle during adverse maneuvers. RSC威 operates by detecting the vehicle’s roll motion and the rate at which it changes and by applying the brakes to one or more wheels individually. 172
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During an event that activates the Roll Stability Control™ (RSC威), the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the Roll Stability Control system, which include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it • Do not operate the vehicle with a low power steering pump fluid level • Some noise is normal during operation. If the noise is excessive, check for low power steering pump fluid level before seeking service by your authorized dealer. • Heavy or uneven steering efforts may be caused by low power steering pump fluid level. Check for low power steering pump fluid level before seeking service by your authorized dealer. • Do not fill the power steering pump reservoir above the MAX mark on
stops) for more than a few seconds when the engine is running.
(below the MIN mark on the reservoir).
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. If the steering wheel vibrates check for: • improper wheel balance
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PREPARING TO DRIVE
WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
Utility vehicles and trucks have larger tires and increased ground clearance, giving the vehicle a higher center of gravity than a passenger car.
WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING: Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Do not overload
your vehicle and use extra precautions, such as driving at slower speeds, avoiding abrupt steering changes and allowing for increased stopping distance, when driving a heavily loaded vehicle. Over-loading or loading the vehicle improperly can deteriorate handling capability and contribute to loss of vehicle control and vehicle rollover.
Vehicle stability and handling The risk of a rollover crash increases as the number of people and load in the vehicle increase. This increased risk occurs because the passenger weight and load raises the vehicle’s center of gravity and causes it to shift rearward. As a result, the van has less resistance to rollover and handles differently from other commonly driven passenger vehicles, making it more difficult to control in an emergency situation. Placing any load on the roof also raises the center of gravity and increases the potential for rollover. The van should be operated by an experienced driver. An organization that owns a van should select one or two experienced drivers to drive 174
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the van on a regular basis. These drivers will gain valuable experience handling the van. This experience will help make each trip safer. The van should be operated at a safe speed which, in some conditions, may be less than the posted speed limit. Further, all occupants should be properly restrained. Most people killed in rollover crashes were unbelted. Occupants can dramatically reduce their risk of being killed or seriously injured in a rollover crash by simply using their seat belts. Organizations that own vans should have a written seat belt use policy. Drivers should be responsible for enforcing the policy. Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.
• In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.
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BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn ignition key to off, then remove the key. 2. Using a flat head screwdriver, remove the plastic cover. 3. Insert the ignition key and push it straight down to release the interlock. 4. Apply the parking brake, then shift to N (Neutral). 5. Start the vehicle. Note: Starting the vehicle in N (Neutral) still requires following the steps in the Preparing to start your vehicle section. 6. To drive, with the brake pedal still pressed, release the parking brake and shift to D (Drive) or R (Reverse). See your authorized dealer as soon as possible if this procedure is used.
WARNING: Do not drive your vehicle until you verify that the brake lamps are working.
WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
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WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.
Understanding the gearshift positions of the 4–speed automatic transmission This vehicle is equipped with an adaptive transmission shift s trategy. Adaptive Shift Strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. The Adaptive Transmission Strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Start the engine • Press the brake pedal • Press the shifter button and move
the gearshift lever into the desired gear
To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)
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WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through four. D (Drive) without Overdrive Overdrive can be deactivated by pressing the transmission control switch on the side of the gearshift lever. • This position allows for all forward gears (1–3) except overdrive.
• Provides engine braking. • Use when driving conditions
cause excessive shifting from O/D to other gears. Examples: hilly terrain, heavy loads, and when engine braking is required.
• O/D OFF lamp in the instrument • To return to O/D (overdrive
cluster is illuminated.
O/D OFF
mode), press the transmission control switch. The O/D OFF lamp in the instrument cluster will not be illuminated. • O/D (overdrive) is automatically returned each time the key is turned
off.
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2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to D (Overdrive), move the gearshift lever into the D • Selecting 2 (Second) at higher speeds will cause the transmission to downshift to second gear once the vehicle has slowed down to the appropriate speed.
(Overdrive) position.
1 (First) This position allows for first gear only. • Provides maximum engine braking. • Selecting 1 (First) at higher speeds will cause the transmission to
downshift to first gear once the vehicle has slowed down to the appropriate speed.
Note: 2 (Second) and 1 (First) are not intended for use under extended or normal driving conditions and results in lower fuel economy.
REVERSE SENSING SYSTEM (IF EQUIPPED) The reverse sensing system (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at low speeds. The system is not effective at high speeds and may not detect certain angular or moving objects.
WARNING: To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.
WARNING: To help avoid personal injury, always use caution when in reverse and when using the RSS.
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WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.
WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps.
The RSS detects obstacles up to 6 feet (1.8 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. The RSS automatically turns on when the gearshift lever is placed in R (Reverse) and the ignition is on. Note: The RSS will be disabled when the two trailer tow connectors are plugged in prior to towing.
Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.
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REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera is located on the rear doors. The camera system provides a video image which appears in the rear view mirror of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
To use the camera system, place the transmission in R (Reverse); an image will display in the rear view mirror. The area displayed on the screen may vary according to the vehicle orientation and/or road condition. • (1) Rear bumper • (2) Red zone • (3) Yellow zone • (4) Green zone Always use caution while backing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side mirrors and rear view mirror to get better coverage on both sides and rear of the vehicle. The camera lens for the camera is located on the rear doors. Keep the lens clean so that the video image remains clear and undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the rear view camera system.
WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with
the rear view mirror and the side mirrors for maximum coverage.
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WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle.
WARNING: Do not use the camera system with the rear doors open.
If the back end of the vehicle is hit or damaged, then check with your authorized dealer to have your rear view camera checked for proper coverage and operation. Night time and dark area use At night time or in dark areas, the camera system relies on the reverse lamp lighting to produce an image. Therefore, it is necessary that both reverse lamps are operating in order to get a clear image in the dark. If either of the lamps are not operating, stop using the camera system, at least in the dark, until the lamp(s) are replaced and functioning. Servicing • If the image comes on while the vehicle is not in R (Reverse), have • If the image is not clear, then check if there is anything covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer.
the system inspected by your authorized dealer.
BLIND SPOT MIRRORS Blind spot mirrors have an integrated convex spotter mirror built into the upper outboard corner of the outside mirrors. They are designed to assist the driver by increasing visibility along the side of the vehicle. For more information on your side view mirrors, refer to Exterior mirrors in the Driver Controls chapter.
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Driving with blind spot mirrors Before a lane change, check the main mirror first, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes. Glance over your shoulder to verify traffic is clear, and carefully change lanes. When the approaching vehicle is at a distance, its image is small and near the inboard edge of the main mirror. As the vehicle approaches, the image becomes larger and begins to move outboard across the main mirror (1). As the vehicle approaches its image will transition from the main mirror and begin to appear in the blind spot mirror (2). As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3).
WARNING: Objects in the blind spot mirror are closer than they appear.
DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage.
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Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
responsibility)
supplied with a tire inflation kit)
Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).
county maintained road, no recoveries.
Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.
Vehicles sold in the U.S. : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Warranty Guide in the glove compartment.
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U.S. Ford and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the Warranty Guide in the glove box. Canadian Roadside coverage and benefits may differ from the U.S. coverage. Please refer to your Warranty Guide or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel above the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Press the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. 186
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The fuel pump shut-off switch is accessible from behind the glove box. The button will be raised when the switch is activated. To reset the switch: 1. Turn the ignition off. 2. Check the fuel system for leaks. 3. If no leaks are apparent, open the glove box then push in the sides and swing the glove box down. 4. Reset the switch by pushing in the reset button. 5. Turn the ignition on. 6. Wait a few seconds and return the key to off. 7. Make another check for leaks.
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement. FUSES AND RELAYS
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement. Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
15
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Standard fuse amperage rating and color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
Cartridge
maxi fuses
Fuse link cartridge
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
— — — — — — — Blue
— — — — — — — Blue
Natural
Natural
Pink Green Red Yellow
—
Black
Pink Green Red Yellow Brown Black
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Passenger compartment fuse panel The fuse panel and relay box are located below the instrument panel to the left of the steering wheel.
117
120
121
118
122
123
119
124
125
126
127
128
The fuses are coded as follows:
Fuse/Relay Location
Fuse Amp
Rating
117
118
119
120121
122
123
124
125— — — —
— — — — —
Protected Circuits
Not used Not used Not used Headlamps, Low beam interrupt relay Front fog lamp interrupt relay Rear window defroster relay Heater blower relay Interior lamps relay Windshield wipers relay
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Fuse/Relay Location
Fuse Amp
Rating
126
127
128130
131
132
133
134
135
136
137138
139
140
141
142
143
144
145
146
147
148
149150
151152
153— — —
15A 5A 10A — — — 15A 7.5A
10A 20A — 7.5A 15A 20A 10A — 20A 15A 7.5A 10A
— 15A
7.5A 7.5A
Protected Circuits
Rear unlock relay Ignition overload relay Battery saver relay (modified vehicle) Hazard flashers Power mirrors Light switch, Exterior lighting Not used Not used Not used Horn Tire pressure monitoring system (TPMS), Radio, Instrument cluster Reverse lamp Ignition supply (modified vehicle) Not used Front/rear fog lamps Brake lamps Cigar lighter, Front power point Ignition supply (modified vehicle) Not used Windshield wipers, Wiper switch Front fog lamps Recirculation, Instrument cluster Ignition supply/Battery supply (modified vehicle) Not used Radio, Bluetooth威/Voice command module A/C switch, Park aid module Interior lamps, Battery saver
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Fuse/Relay Location
Fuse Amp
Rating
Protected Circuits
154
155
156
157
158
159160
161162
163
164
165
166
167168
169
170
171
172173
174
175
176
17715A 10A 7.5A 7.5A 10A 20A
— 7.5A
7.5A
20A 20A — 25A 7.5A
— 20A — — 10A
10A
20A
7.5A — —
Roof lamp (modified vehicle) Battery saver (modified vehicle) Right parking lamp/tail lamps License plate lamps Light switch Rear heater blower fan (modified vehicle) Not used Anti-lock brake system (ABS)/RSC, Steering angle sensor Airbag module, Passenger airbag off indicator Locks TPMS module Not used Front power windows Rear window defroster/heated mirror switch Not used Second power point Not used Not used Right rear turn signal (modified vehicle) Left rear turn signal (modified vehicle) Rear power point, Rear center console power point (modified vehicle) Left park lamps/tail lamps Not used Not used
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Fuse/Relay Location
Fuse Amp
Rating
178
179180
181
18225A 7.5A
20A — —
Protected Circuits
Rear window defroster Instrument cluster, Passive anti-theft system (PATS), Accelerator pedal sensor, TPMS, Rearview camera Front and rear window washer Not used Not used
Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.
WARNING: Always disconnect the battery before servicing high current fuses.
WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. Note: To remove the power distribution box cover, the battery negative cable clip needs to be removed first. Pull up on the clip to detach it from the battery tray.
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36
35
3433
3231F
31E
31D
31C
30D
30C
31B
31A
30B
30A
29
27
25
28
26
24
23
22
21D
21C
21B
21A
20
12
11
19
18
17
16
15
10
14
13
The high-current fuses are coded as follows:
Fuse/Relay Location
10
11
12
Fuse Amp
Protected circuits
Rating 7.5A* 40A**
50A**
20A** 10A*
15A* 20A* 15A* 40A**
25A**
40A**
30A**
Heated windshield telltale Right heated windshield, Modified vehicle — Rear heater blower fan, Ignition supply Left heated windshield, Modified vehicle — Battery supply Fuel pump Powertrain control module (PCM) keep alive power, Canister solenoid PCM, Data link connector Ignition switch Headlamps Passenger compartment fuse panel II Rear turn signal, Modified vehicle — Battery supply Ignition overload, Passenger compartment fuse panel Anti-lock brake system (ABS)/Roll stability control (RSC) pump motor
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Fuse/Relay Location
13
14
15
16
17
1819
20
21A21B 21C 21D 22
23
24
25
2627
28
29
30A 30B 30CFuse Amp
Protected circuits
Rating 30A* 10A* 20A** 30A** 50A** 25A**
50A**
— —
— — —
10A*
10A* 10A* 10A* 10A*
—
15A* 15A*
70A Relay
Heater blower motor PCM relay ABS/RSC valves Cooling fan – low Cooling fan – high Daytime running lamps (DRL), Low beam interrupt relay Passenger compartment fuse panel III A/C clutch relay Right heated windshield relay, Modified vehicle — Rear fan relay Starter lock relay High beam headlamp relay PCM relay PCM, Auxiliary connector, Fuel injectors Right low beam headlamp A/C clutch solenoid Left low beam headlamp Mass air flow sensor, Brake switch, Backup lamps relay, EGR stepper motor, EVAP canister purge valve, Heated oxygen sensors, Floor shifter, Transmission range sensor Not used PCM vehicle power 1
Auxiliary connector, Coil on plugs Cooling fan high relay—
Cooling fan low relay
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Fuse/Relay Location
Fuse Amp
Rating
Protected circuits
30D 31A 31B 31C 31D 31E
31F 32
33
34
35
36— — — — — —
— — — —
30A*
—
Left heated windshield relay Backup lamp relay Fuel pump relay DRL relay Low beam headlamps relay Modified vehicle — Right rear turn signal relay Front fog lamps Cooling fan diode Fuel pump relay diode Gear shifter diode Start lock relay Modified vehicle — Left rear turn signal relay
*Mini fuse **Cartridge fuse
CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.
WARNING: The use of tire sealants may damage your tire pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer.
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WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important
information. If the tire pressure monitor sensor becomes damaged, it will no longer function.
Dissimilar spare tire/wheel information
WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire
Safety Compliance Label
tire
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Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (if applicable) 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.
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Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off.
Removing the spare tire The jack and tools are located behind a cover in the sidewall at the left rear of the cargo area. The retention straps and wing nut need to be removed before removing the jack. 1. Open the cap in the rear of the vehicle and insert the end of the lug wrench into the guide hole. 2. Turn the handle counterclockwise and lower the spare tire until it rests on the ground and the cable is slack.
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3. Detach the first cable by pulling the cap up and sliding it away from the wheel. Then turn the end of the cable so it fits through the slot and remove the cable and bracket. 4. Detach the second cable by unscrewing the bolt.
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement. Tire change procedure
WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park).
WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.
WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the wheel.
Note: Passengers should not remain in the vehicle when the vehicle is being jacked.
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1. Block the diagonally opposite wheel.
2. Insert the wrench end between the rim and the wheel cover through the gaps and carefully remove the cover.
3. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.
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4. Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground.
WARNING: To lessen the risk of personal injury, do
not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.
5. Remove the lug nuts with the lug nut wrench. 6. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 7. Lower the wheel by turning the jack handle counterclockwise. 8. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 9. Fit the wheel cover onto the rim making sure the valve stem aligns with the indent in the ring on the back of the cover. Tap it with the palm of your hand to lock it into place. Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.
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Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing up toward the vehicle. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cables to align the components at the end of the cables. 3. Attach the second cable by screwing the bolt into one of the holes in the wheel. 4. Turn the end of the first cable so it fits through the slot and install the cable. Then slide the cap over the retainer. 5. Turn the lug wrench clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience. 6. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 7. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. Return the jack and tools to the storage position in the cargo area.
WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size
Wheel lug nut torque*
M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.ft-lb 100
N•m 135
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WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.
Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.
JUMP STARTING
WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.
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Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.
Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery.
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1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
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–
Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
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Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.
D1
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–
After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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WRECKER TOWING
Roadside Emergencies
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift equipment, the front wheels (drive wheels) must be placed on a dolly to prevent damage to the transmission. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
Electric vehicles For specific information on the Transit Connect Electric, refer to the Azure Dynamics TC-E Owner’s Guide Supplement.
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Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). Refer to Brake-shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral).
direction.
• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).
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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft威 parts, or remanufactured or other parts that are authorized by Ford.
Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions.209
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In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online www.lincolncanada.com Additional assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. 2102011 Transit Connect (tst) Owners Guide, 2nd Printing USA (fus)
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In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO211
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LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB
