2014 Ford Transit Connect Owners Manual

save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message notifications are also suppressed and do not ring inside your vehicle. Turn on or turn off the 911 Assist feature. See Information (page 346). Select the type of notification for phone calls - ring tone, beep, text to speech, or have it be silent. Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent. If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Have the system alert you when in Roaming mode.

To access, press:

1. Settings icon. 2. Settings. 3. Wireless & Internet. Then select from the following:

Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games. Using this Wi-Fi feature, everyone in your vehicle can also gain access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking and if you park outside a wireless hotspot.

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Wi-Fi Settings

USB Mobile Broadband

Bluetooth Settings

Prioritize Connection Methods

Wi-Fi

Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previ- ously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. Gateway (Access Point) Mode makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system. Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country, Carrier, Phone Number, User Name and Password. Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to Change Order and have the system either always attempt to connect using a USB mobile broadband or using Wi-Fi.

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Help

To access, press:

1. Settings icon. 2. Help. Then select from the following:

The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.

Where Am I?

System Information

Software Licenses

Driving Restrictions

911 Assist

Voice Command List

Help

View your vehicle's current location if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays. Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version Sirius satellite radio ESN Gracenote® Database Information and Library version View the licenses for any software and applications installed on your system. Certain features are not accessible when your vehicle is moving. Turn on and turn off the 911 Assist feature. See Informa- tion (page 346). In Case of Emergency (ICE) Quick Dial: allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. Select Edit to access your phonebook and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons. The ICE contacts you select appear at the end of the 911 Assist call process. View categorized lists of voice commands.

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To access Help using the voice commands, press the voice button, then, after the tone,

say "Help". The system provides allowable voice commands for the current mode.

ENTERTAINMENT

AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS CD USB Touch this button to scroll down for more options, such as SD Card, BT Stereo and Line In These buttons change with the media mode you are in. Radio memory presets and CD controls.

Note: Some features may not be available in your area. Contact an authorized dealer for more information. You can access these options using the touchscreen or voice commands.

Browsing Device Content When listening to any type of audio, you can browse through other devices without having to change sources. For example, if you are currently listening to the radio, you can browse all the artists that are stored on your USB device.

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Press the voice icon on the steering wheel. When prompted,

you can say:

"BROWSE" within devices

"Browse"*

"Browse games"**

"Browse channels"**

"Browse SD card"

"Browse Sirius channel guide"**

"Browse USB"

"Help"

* If you only say, "Browse", you can then say any commands in the following chart. **This command is only usable if you have an active subscription to SIRIUS® satellite radio.

"BROWSE"

" Games"*

" channels"*

"SD card"**

"Sirius Channel Guide"*

"USB"** "Help"

* This command is only usable if you have an active subscription to SIRIUS® satellite radio. ** For more commands in SD card or USB mode, see the "SD Card and USB Port" section of this chapter.

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Sample commands

"<87.9-107.9>" "<530-1710>"

""* "AM <530-1710>" "FM <87.9-107.9>"

"Play [album] " **

"Play [artist] "**

"Play [genre] "**

"Play [playlist] "**

"Play [song] " **

"Play "

"Play by "

"Sirius <0-223>"*

"Sports games"*

* This command is only usable if you have an active subscription to SIRIUS satellite radio. ** The commands that have [ ] around the word means that the word is optional. For example, if you say, "Play Metallica", this is the same as the voice command, "Play [artist] ".

AM/FM Radio

Touch the AM or FM tab to listen to the radio.

To change between AM and FM presets, just touch the AM or FM tab.

Memory Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished.

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Bass

HD Radio (If Equipped) Touch this button to turn HD Radio on. The light on the button illuminates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter. Scan Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. Options Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal Processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Set PTY for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. RDS Text Display This allows you to view the information broadcast by FM stations. AST AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location.

Treble Balance and Fade

Speed Compensated Volume.

TAG Button This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes®, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter. Direct Tune Touch this button to enter the desired station number when prompted. Touch Enter when you are done. HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:

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The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer. When you access iTunes® with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief

sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.

The HD logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on. To turn the feature on and use it, press: 1. AM or FM. 2. Options. 3. TAG Button. 4. On. 5. When you hear a song you like, press

TAG.

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HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.

HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences

Pressing Scan disables HD2-HD7 channel search.

HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

Radio Voice Commands

If you are listening to the radio, press the voice button on the steering wheel controls. When

prompted, say any of the following commands. If you are not listening to the radio, press the voice button and, after the tone, say "Radio", then any of the following commands.

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"RADIO"

"<87.9-107.9>"

"<87.9-107.9> HD"1

"<530-1710>"

"AM"

"AM <530-1710>"

"AM autoset"

"AM autoset preset <#>"

"AM preset <#>"

"Browse"2

"FM"

"FM <87.9-107.9>"

"FM <87.9-107.9> HD <#>"1

"FM autoset"

"FM autoset preset <#>"

"FM preset <#>"

"FM 1"

"FM 1 preset <#>"

"FM 2"

"FM 2 preset <#>"

"HD <#>"1
"Preset <#>" "Radio off"

"Radio on" "Set PTY"

"Tune"3
"Help"

1 If available. 2 If you have said "Browse", see the "Browse" chart later in this section. 3 If you have said "Tune", see the following "Tune" chart.

"<530-1710>"

"<87.9-107.9> HD <#>"*

"AM"

"AM <530-1710>" "AM preset <#>"

"AM autoset"

"AM autoset preset <#>"

"FM autoset"

"FM autoset preset <#>"

"FM preset <#>"

"FM1"

"FM1 preset <#>"

"FM2"

"FM2 preset <#>"

"TUNE"

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"TUNE"

"<87.9-107.9>"

"FM"

"FM <87.9-107.9>"

"HD <#>"* "Preset <#>"

"Help"

"FM <87.9-107.9> HD <#>"*

* If available.

SIRIUS® Satellite Radio (If Equipped and Activated)

Press the lower left corner of the touchscreen, and then select the SIRIUS tab.

Memory Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: • Press and release the seek buttons to

hear the previous or next song.

• Press and hold the seek buttons to

reverse or fast forward in the current track.

• Press play or pause to play or pause

the audio.

• Press Replay to return to live audio if

you have been using the feature to replay audio.

Bass

Scan Touch this button to hear a brief sampling of channels. Options Touch this button to view and adjust various media settings. Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal Processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Set Category for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category.

Treble Balance and Fade

Speed Compensated Volume.

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Parental Lockout This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234. Artist/Title/Team Alerts This feature allows you to select Artists, Titles and Teams that you would like the system to alert you to when they are playing on other channels. Press Edit Alerts to delete or turn off alerts. You can also set all alerts to on or off. When an alert appears on the screen, you can choose to Tune to the channel, to Cancel the alert or to Disable Alerts. If you are listening to a sporting event, you can save your favorite teams so that the system can alert you when they are playing on a satellite radio channel. Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) SIRIUS requires this number when communicating with you about your account. Direct Tune Touch this button to enter the satellite channel number when prompted. Touch Enter when you are done. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Touch Skip if you want to skip this channel. Touch Lock if you do not want anyone to listen to this channel.

Touch Title or Artist to see song and artists on other stations. SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.

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Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR SIRIUS Satellite Radio Reception Factors and Troubleshooting

ESN:XXXXXXXXXXXX). To access your ESN, press the bottom left corner of the touchscreen, then Press: 1. SIRIUS. 2. Options.

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

Potential reception issues For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interference and the audio system may mute.

Radio display

Cause

Action

Troubleshooting tips

Acquiring...

Sat Fault/SIRIUS System Failure.

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Invalid Channel.

Unsubscribed Channel.

The channel is no longer available. Your subscription does not include this channel.

No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel.

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Radio display

Cause

Action

Troubleshooting tips

No Signal.

Updating.

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

Call SIRIUS 1-888-539-7474.

Your satellite service is no longer available.

No Channels Available.

Subscription Updated.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

SIRIUS Satellite Radio Voice Commands

If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel

controls. When prompted, say any of the following commands.

If you are not listening to SIRIUS satellite radio, press the voice button and, after the tone, say "SIRIUS", then any of the following commands.

"SIRIUS <0-223>" ""

"Preset <#>"

"SAT"

"SAT preset <#>"

"SAT 1"

"SAT 2 preset <#>"

"SAT 3"

"SAT 3 preset <#>"

"SIRIUS off" "SIRIUS on"

"Sports game"*

"SIRIUS"

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"SIRIUS"

"SAT 1 Preset <#>"

"SAT 2"

"Tune"** "Help"

* If you have said "Sports game", see the following "Sports game" chart. ** If you have said "Tune", see the following "Tune" chart.

"SPORTS GAME"

"Tune to the game"

"Tune to the game"

"Tune to the game"

"Tune to the game"

"Help"

"TUNE" "<0-223>"

""

"Preset <#>"

"SAT" "SAT 1"

"SAT 1 preset <#>"

"SAT 2"

"SAT 2 preset <#>"

"SAT 3"

"SAT 3 preset <#>"

"Help"

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CD

Press the lower left corner of the touchscreen and press the CD tab.

You can also advance and reverse the current track or current folder, if applicable. Repeat Touch this button to repeat the currently playing track, all tracks on the disc or turn the feature off if already on. Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Options Sound Settings Touch this button to adjust settings for:

Bass

Speed Compensated Volume.

Treble Balance and Fade

• • Midrange • • • DSP (Digital Signal Processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Compression Touch this button to turn the compression feature on and off. Browse Touch this button to look through all available CD tracks. CD Voice Commands

If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,

say any of the following commands. If you are not listening to a CD, press the voice button and, after the tone, say "CD", then any of the following commands.

"CD" "Pause" "Play"

"Play next track"

"Play previous track" "Play track <1-512>"

"Repeat"

"Repeat folder"*

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"CD"

"Repeat off" "Repeat track"

"Shuffle"

"Shuffle CD"*

"Shuffle folder"*

"Shuffle off"

"Help"

*This applies to WMA or MP3 files only.

SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot.

SD logo is a trademark of SD-3C, LLC. USB Port

The SD card slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.

The USB ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.

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This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. Playing Music from Your Device

Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options:

Repeat This feature replays the currently playing song or album. Shuffle Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre. Options Touch this button to view and adjust various media settings. Sound Settings allows you to adjust settings for: • • Midrange • • • DSP (Digital Signal Processing)

Treble Balance and Fade

Bass

Speed Compensated Volume.

• Occupancy Mode • Note: Your vehicle may not have all these sound settings. Media Player Settings allows you to select more settings, which is under Media Player. See Settings (page 311). Device Information displays software and firmware information about the currently connected media device. Update Media Index indexes your device each time you connect it to make sure you have the latest voice commands available for all media on the device. Browse This feature allows you to view the contents of the device. It also allows you to search by categories, such as genre, artist or album. If you want to view song information such as Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art. You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request. SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press the voice button on the steering

wheel controls. When prompted, say any of the following commands. If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say "USB" or "SD card", then any of the following commands.

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"USB" or "SD CARD"

"Browse"*

"Next" "Pause" "Play"

"Play album "

"Play all"

"Play artist "

"Play audiobook "

"Play author "

"Play composer "

"Play folder " "Play genre "

"Play movie "**

"Play music video "**

"Play playlist " "Play podcast "

"Play video podcast "

"Play podcast episode "

"Play similar music" "Play song "

"Play TV show "**

"Play TV show episode "**

"Play video "**

"Play video podcast episode "**

"Play video playlist "**

"Previous" "Repeat all" "Repeat off" "Repeat one"

"Shuffle"

"Shuffle off"

"What's this?"

"Help"

* If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse. When prompted, see the following "Browse" chart. ** These commands are only available in USB mode and are device-dependent.

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"BROWSE"

"Album "

"All albums"

"All artists"

"All audiobooks"

"All authors"

"All composers"

"All folders" "All genres"

"All movies"*

"All music videos"*

"All playlists"

"All podcasts"

"All songs"

"All TV shows"*

"All video playlists"*

"All video podcasts"*

"All videos"*

"Artist "

"Audiobook "

"Author "

"Composer "

"Folder " "Genre " "Playlist "

"Podcast "

"TV show "*

"Video "*

"Video playlist "*

"Video podcast "*

"Help"

* These commands are only available in USB mode and are device-dependent.

Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod®, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC.

It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as Unknown.

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Bluetooth Audio Your system allows you to stream audio over your vehicle's speakers from your connected, Bluetooth-enabled cellular phone.

To access, press the lower left corner on the touchscreen, then select the BT Stereo tab.

Bluetooth Audio Voice Commands

If you are listening to a Bluetooth audio device, press the voice button on the steering wheel

control. When prompted, say "Next song", "Pause", "Play" or "Previous song". If you are not listening to a Bluetooth audio device, press the voice button and, after the tone, say "Next song", "Pause", "Play" or "Previous song".

PHONE

Item

Message

Phone Quick Dial Phonebook History Messaging Settings

Hands-free calling is one of the main features of SYNC®. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone’s functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode.

Ending a call.

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• Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone’s compatibility, see your cell phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

Pairing Your Cell Phone for the First Time

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cell phone with SYNC. This allows you to use your cell phone in a hands-free manner. Note: Put the transmission in position P. Turn on your vehicle ignition and the radio.

Touch the upper left corner of the touchscreen:

Message

Add phone Find SYNC

Action and Description

Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.

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Pairing Subsequent Cell Phones Note: Move the gearshift lever to park (P). Switch your vehicle ignition and the radio on. To pair a subsequent cell phone, select:

Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your device's manual if necessary.

Message

Action and Description

Phone Settings BT Devices Add Device

Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.

Making Calls

Press the voice button and when prompted say:

Voice command

Call dial [[a] number]

To end the call or exit phone mode, press and hold the phone button.

Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.

To accept the call, select:

Message

Accept Note: You can also accept the call by pressing the phone button on the steering wheel.

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To reject the call, select: Message

Reject Note: You can also reject the call by pressing the phone button on the steering wheel. Ignore the call by doing nothing. SYNC logs it as a missed call. Phone Menu Options Press the top left corner on the touchscreen to select from the following options: Phone Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose to:

Message

Mute the call Put the call on hold Turn on the privacy feature Join two calls End the call Quick Dial Select and call contacts stored in your phonebook contacts and call history folder. Phonebook Touch this button to access and call any contacts in your previously downloaded phonebook. The system places the entries in alphabetical categories summarized at the top of the screen.

To turn on contact picture settings, if your device supports this feature, select:

Message

Phone Settings Manage Phonebook Download photos from Phonebook On

Certain smartphones may support transferring street addresses when listed with phonebook contact information. If your cell phone supports this feature, you can select and use these addresses as destinations and save them as favorites. History After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to your Favorites or to Quick Dial. Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. Messaging Send text messages using the touchscreen. See Text messaging later in this section. Settings Touch this button to access various phone settings, for example turning Bluetooth on and off, managing your phonebook and more. See Phone settings later in this section.

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Text Messaging Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3.1 mph (5 km/h). Note: SYNC does not download read text messages from your cell phone. You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, for example LOL. Touch the top left corner of the display, then select:

Message

Phone Messaging Then any of the following:

Message

Listen (speaker icon) Dial Send Text View Delete Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3.1 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features.

To compose and send a text message, select:

Message

Action and Description

Phone Messaging Send Text Edit Text

Send

Enter a cell phone number or choose from your phonebook. Allows you to customize the pre-defined message or create a message on your own. Sends the message as it is.

You can then preview the message, verify the recipient as well as update the message list, and send it to a connected device, for example a USB drive.

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Text Message Options Message

I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late. I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. OK Yes No Thanks

Phone Settings To enter the phone settings menu select:

Message

Stuck in traffic. Call me later. LOL Receiving a Text Message Note: If you select View and your vehicle is traveling over 3.1 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving. When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your cell phone. You can select:

Message View Listen

Dial Ignore

Action and Description To view the text message. For SYNC to read the message to you. To call the contact. To exit the screen.

Action and Description

Message

Phone Settings Then any of the following: Bluetooth Devices

Bluetooth

Connect, disconnect, add or delete a device, as well as save it as a favorite. To turn Bluetooth off or on.

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Message

Do Not Disturb

911 Assist

Phone Ringer

Text Message Notifica- tion

Internet Data Connection

Manage Phonebook

Roaming Warning

Action and Description

If you want all calls to go directly to your voicemail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. Turn the 911 Assist feature on and off. See Information (page 346). Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification. Select a text message notification, if supported by your cell phone. Choose from possible system alert tones, text-to- speech or silent. If your cell phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. To access features such as automatic phonebook download, re-download your phonebook, add contacts from your cell phone as well as delete or upload your phonebook. To have the system alert you when your cell phone is in roaming mode.

Phone Voice Commands

Press the voice button and when prompted say any of the following:

Voice command

Call call (someone | [[a] name]) Call at home Call at work

Voice command

Call on cell Call on other Call voicemail dial [[a] number] Do not disturb off Do not disturb on Forward text messages Go to hands free

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Voice command

Voice command

(hold call off | take call off hold)

(hold call [on] | (put | place) call on hold) join (call | calls)

Listen to text message <#> Listen to text messages Messages

mute [call] [on]

Pair phone Privacy on

Read text message Reply to text messages (turn ringer off | silent mode [on])

INFORMATION

(turn ringer on | silent mode off) (mute [call] off | Unmute [call])

Help 1 These commands are only available during an active call. 2 If you say messages, see the following additional commands.

Voice command

Call Forward text messages Listen to text message <#> Listen to text messages Reply to text messages Help

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Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 339). Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.

Item

Message

SYNC Services Travel Link Alerts Calendar SYNC-Applications

Under the information menu, you can access the following features:

Message

SYNC Services Travel Link Alerts Calendar SYNC-Applications

If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab. SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.

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Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect your vehicle's current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request, for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service. SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports, precise turn-by-turn directions, business search, news, sports, weather and more. For a complete list of services, or to learn more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using Voice Commands

1. Press the voice button. 2. When prompted, say "Services". This

initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone.

3. Once you connect to the service, follow

the voice prompts to request the desired service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

4. Say, "Services" to return to the Services

main menu or for help, say, "Help".

Connecting to SYNC Services Using the Touchscreen

If your vehicle is equipped with Navigation, press the Information button.

If your vehicle is not equipped with Navigation, press the green tab on your touchscreen. 1. Select Connect to Services to initiate

an outgoing call to SYNC Services using your phone.

2. Once connected, follow the voice prompts to request your desired Service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose.

3. Say, "Services" to return to the Services

main menu or for help, say, "Help". Receiving Turn-by-Turn Directions 1. When connected to SYNC Services,

say "Directions" or "Business search". To find the closest business or type of business to your current location, just say "Business search" and then "Search near me". If you need further assistance in finding a location you can say "Operator" at any time within a Directions or Business search to speak with a live operator. The system may prompt you to speak with an operator when it has difficulty matching your voice request. The live operator can assist you by searching for businesses by name or by category, residential addresses by street address or by name or specific street intersections. Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support.

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2. Follow the voice prompts to select your Destination. After the route download is finished, the phone call automatically ends.

If your vehicle is not equipped with Navigation: •

Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts.

• When on an active route, you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.

SYNC Services Quick Tips

If you miss a turn, SYNC automatically asks if you want the route updated. Just say, "Yes" when prompted and the system delivers a new route to your vehicle. If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See Navigation (page 356). Disconnecting from SYNC Services 1. Press and hold the hang-up phone

button on the steering wheel.

2. Say "Good-bye" from the SYNC

Services main menu.

Message

Personalizing

Push to interrupt

Portable

Action and Description

You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, for example Detroit Lions, or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say your voice command. Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.

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SYNC Services Voice Commands

When a route has been downloaded (non-navigation systems), press the voice button

on the steering wheel controls. When prompted, say any of the following commands:

Services

Voice command

Cancel route Navigation voice off Navigation voice on Next turn Route status Route summary Services Update route Help Sirius Travel Link (If Equipped)

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: In order to use Sirius Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information. Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.

If your vehicle is equipped with Navigation, touch the I (Information) button to access

these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location or near any of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings Touch this button to view nearby movie theaters and their show times, if available.

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Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. Sirius Travel Link Voice Commands Press the voice button on the steering wheel controls. When prompted, say any of the

following commands:

Sirius Travel Link

Voice command

5-day weather forecast Fuel prices Movie listings Sports headlines

Sports schedules

Sports scores

Traffic Weather

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Voice command

Weather map Help * If you say "Sports headlines", "Sports schedules" or "Sports scores", you can then say any of the commands in the following chart. Sports-Related Commands Voice command

Baseball College basketball College football Golf MLS My teams NBA NFL NHL WNBA Help Additional Sports-Related Voice Commands

Voice command

Baseball headlines Baseball schedule Baseball scores College basketball headlines College basketball schedule College basketball scores

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Voice command

Voice command

College football headlines