2015 Ford FLEX Owners Manual

In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. In order to help serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights

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or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 mi (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes.

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within 40 days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

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UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

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If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: [email protected] www.ford.com.pr

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If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

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Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.

REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: http://www.tc.gc.ca/eng/roadsafety/menu.htm

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CHANGING A FUSE

Fuses

WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage

rating can cause severe wire damage and could start a fire.

If electrical components in your vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

15

Standard Fuse Amperage Rating and Color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

Cartridge

maxi fuses

Fuse link cartridge

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

— — — — — — — Blue

— — — — — — — Blue

Natural

Natural

Pink Green Red Yellow

—

Black

Pink Green Red Yellow Brown Black

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FUSE SPECIFICATION CHART

Power Distribution Box

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the

battery or refilling fluid reservoirs. The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter.

98

77

97
96
76
75

95
74
73

94 93 92 91 90 89

72

71

70

69

68

67

88

66

54

53

52

51

50

49

48

47

46

45

87

86

85

84

83

82

81

80

79

78

65

64

63

62

61

60

59

58

57

56

55

44

43

42

41

40

39

38

37

36

35

34

33

32

31

30

29

28

27

26

25

15

14

13

12

11

10

24

23

22

21

20

19

18

17

16

The high-current fuses are coded as follows:

Fuse or relay

Fuse amp

Protected components

number

rating 40A** 40A** 30A** 30A** 50A**

—

Fan relay 2
Fan relay 1
Trailer brake control module Wipers, Washer pump Anti-lock brake system pump Not used

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Fuses

Fuse or relay

Fuse amp

Protected components

number

10
11
12
13
14
15
16
17
18
19
20
21

22
23

24
25
26

27
28
29
30
31
32
33
34

rating 30A** 20A** 20A**

— — — — — — —

30A** 40A** 30A** 20A** 20A**

30A** 30A**

30A**

—

40A**

20A** 30A** 20A** 20A** 25A**

— — —

Power liftgate Moonroof 2nd row console power point 3rd row power seats relay Heated rear window relay Trailer tow battery charge relay Starter relay Cooling fan #2 relay Fuel relay Not used 110V AC power point Front blower motor Starter motor Inside bin power point Instrument panel power point / cigar lighter 3rd row seat module Driver power seat, Memory module Trailer tow battery charge Not used Rear window defroster, Heated mirrors Cargo power point Front heated/cooled seats Front heated seats Rear heated seats Electronic fan relay 3
Auxiliary blower relay Cooling fan #1 relay Front blower relay

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Fuse or relay

number

Fuse amp

rating

Protected components

35
36
37

38
39
40
41
42
43
44
45
46

47
48
49
50
51

52
53

54
55
56
57

58
59
60

— — —

—

30A**

— —

30A** 20A**

— 5A* 5A*

15A* 10A*

—

10A* 5A*

— —

— —

30A* 20A*

10A* 10A* 10A*

Cooling fan (series) relay Not used Trailer tow right-hand stop/turn lamps relay Trailer tow reverse lamps relay Auxiliary blower motor Not used Not used Passenger power seat Anti-lock brake system valves Windshield washer relay Rain sensor Canister vent solenoid (EcoBoost engines) Washer pump Front park lamps Not used Heated mirrors Powertrain control module — Injector power monitor (non-EcoBoost engines) Not used Trailer tow left-hand stop/turn lamps relay Not used Wipers relay Fuel injectors, Fuel pump relay Left high-intensity discharge headlamps Alternator sensor Brake on/off switch Trailer tow back-up lamps

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Fuses

Fuse or relay

number

Fuse amp

rating

Protected components

61
62
63
64
65
66

67

68
69
70

71
72
73
74
75
76
77

—

10A* 15A* 15A*

— —

20A*

20A* 20A* 15A*

— — — — — — —

Not used A/C clutch Trailer tow stop/turn lamps Rear wipers Not used Powertrain control module – vehicle power relay Vehicle power #2 – Oxygen sensor heater, Mass airflow sensor, Variable camshaft timing solenoid, Canister vent solenoid, Canister purge solenoid Vehicle power #4 (ignition coils) Vehicle power #1 (PCM) Vehicle power #3 (coil) – A/C clutch relay, Fan control relays, Variable air conditioning compressor, Auxiliary transmission warmup, Turbo charge waste-gate control, Electronic compressor bypass valve (for turbo charger), All-wheel drive module, Positive crackcase ventilation heater Not used Not used Not used Not used Not used Not used Trailer tow park lamps relay

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Fuse or relay

Fuse amp

Protected components

number

78

79
80
81
82
83
84
85
86

87
88
89
90

91
92

93

94
95
96
97
98

rating 20A*

10A*

— —

15A*

—

20A*

— 5A*

5A* —

10A* 10A*

10A* 5A*

5A*

30A** 5A* — — —

Right high-intensity discharge headlamps Adaptive cruise control Not used Not used Rear washer Not used Trailer tow park lamps Not used Powertrain control module — keep-alive power, Powertrain control module relay, Canister vent solenoid (non-EcoBoost engines) Run/start Run/start relay Anti–lock brake system module Powertrain control module run/start Adaptive cruise control Front blower relay coil, Power steering module Auxiliary blower, Rear defroster, Battery charge relays Body control module run/start Front passenger window switch Not used Not used A/C clutch relay

*Mini Fuses **Cartridge Fuses

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Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering wheel. You may need to remove a trim panel to access it.

10

11

12

13

14

15

16

17

18

19

20

21

49

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

48

40

41

42

43

44

45

46

47

The fuses are coded as follows: Fuse amp

Fuse or relay

number

rating

30A 15A 30A 10A

20A 5A 7.5A

10A

Protected components

Driver side front window Memory seat, Second row seats Passenger side front window Battery saver relay (interior demand lamps and seat power) Smart amplifier Not used (spare) Power mirror switch, Driver door module, Driver seat module, Keypad Power liftgate

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Fuse or relay

number

Fuse amp

rating

Protected components

10

11

12

13
14
15

16
17
18

19
20
21
22
23

24

25
26

27
28
29

10A

10A

10A

15A

15A 15A 15A

10A 10A 10A

20A 20A 10A 20A 15A

15A

15A 5A

20A 15A 20A

SYNC, Electronic finish panel, Radio transceiver module Run/accessory relay, Front wiper motor relay Intelligent access module, Heads-up display Interior lighting, Puddle lamps, Backlighting Right turn signals Left turn signals Center high mounted stop lamp, Backup lamp Low beam headlamps (right) Low beam headlamps (left) Third row power seats, Start button run indicator, Keypad illumination, Brake shift interlock, Powertrain control module wake-up, Anti-theft system Not used (spare) Locks Not used (spare) Horn relay Steering wheel control module, Instrument cluster Datalink connector, Steering wheel control module Liftgate release Ignition switch, Push button start switch Intelligent access module Not used (spare) Radio, Global positioning system module

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Fuses

Fuse or relay

number

Fuse amp

rating

Protected components

30

31
32

33
34

35

36
37
38
39
40
41

42
43
44
45
46
47

48

49

15A

5A 15A

10A 10A

5A

10A 10A 10A 15A 10A 7.5A

5A 10A 10A 5A 10A 15A

30A Circuit

Breaker Delayed

accessory relay

Front park lamps, Trailer tow relay for park lamps, Front side markers Trailer tow controller Driver window switch and motor, Power lock switches, Moonroof, 110V AC power point, Interior rearview mirror Not used (spare) Blind spot monitor, 2nd row heated seats, Reverse sensing system, Rearview camera Heads-up display, Climate control humidity sensor Heated steering wheel Refrigerator Front passenger window switch High beam headlamps Rear park lamps, License plate lamps Occupant classification system, Restraints control module Not used (spare) Not used (spare) Not used (spare) Not used (spare) Climate control module Fog lamps, Fog lamp indicator, Front turn signals #2
Front passenger power window, Rear power windows Body control module

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GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide Scheduled Maintenance Information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.

Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning material (such as cigarettes)

space, unless you are sure you have enough ventilation.

away from the battery and all fuel related parts.

Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels.

Working with the Engine On

WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner

removed and do not remove it while the engine is running.

1. Set the parking brake and shift to position P (Park) . 2. Block the wheels.

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Maintenance

OPENING AND CLOSING THE HOOD

PUSH ON OFF

1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column.

2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood.

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UNDER HOOD OVERVIEW

3.5L V6 engine

A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap

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Maintenance

3.5L V6 EcoBoost® Engine

A. Engine coolant reservoir B. Brake fluid reservoir C. Battery D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I. Windshield washer fluid reservoir

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Engine shield

Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four quick release fasteners.

ENGINE OIL DIPSTICK 3.5L and 3.5L EcoBoost

A. MIN B. MAX

ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan. 3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately.

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Maintenance

Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.

Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.

1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Wipe off any spilled oil. 4. Replace the filler cap. Turn it until you feel a strong resistance.

ENGINE COOLANT CHECK

Checking the Engine Coolant The concentration and level of engine coolant should be checked at the intervals listed in Scheduled Maintenance Information. Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Note: For best results, coolant concentration should be tested with a refractometer such as Robinair Coolant and Battery Refractometer 75240. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.

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Adding Engine Coolant

WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system

can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.

WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant

could make it difficult to see through the windshield.

WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.

WARNING: Do not add coolant further than the MAX mark.

Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling or heating systems. This damage would not be covered under your vehicle’s warranty. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced. • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. • In case of emergency, a large amount of water without engine coolant may be added in order to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing.

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• Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.

• Do not add extra inhibitors or additives to the coolant. These can be

harmful and compromise the corrosion protection of the engine coolant. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.

Recycled Engine Coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available.

Used engine coolant should be disposed of in an appropriate

manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.

coolant concentration above 50%.

Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.

If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the • A coolant concentration of 40% will provide improved overheat

coolant concentration to 40%.

protection. Engine coolant concentrations below 40% will decrease the freeze and corrosion protection characteristics of the engine coolant and may cause engine damage.

Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.

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Engine fluid temperature management (EcoBoost engine only)

WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may

not be able to accelerate with full power until the fluid temperatures reduce.

Your vehicle has been designed to pull a trailer, but because of the added load, the vehicle’s engine may temporarily reach higher temperatures during severe operating conditions such as ascending a long or steep grade while pulling a trailer in hot ambient temperatures. At this time, you may notice your engine coolant temperature gauge needle move toward the H (hot) and the POWER REDUCED TO LOWER TEMP message may appear on the message center. You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. The air conditioning may also cycle on and off during severe operating conditions to protect overheating of the engine. When the engine coolant temperature decreases to a more normal operating temperature, the air conditioning will turn on once again. If you notice any of the following: • the engine coolant temperature gauge moves fully into the red (hot) • the coolant temperature warning light illuminates • the service engine soon indicator illuminates 1. Pull off the road as soon as safely possible and place the vehicle in P (Park). 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps.

area

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3. Turn the engine off and wait for it to cool before checking the coolant level.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information.

What You Should Know About Fail-Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The fail-safe distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:

The coolant temperature warning light will illuminate.

The service engine soon indicator will illuminate.

If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.

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When Fail-Safe Mode is Activated

WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 5. Restart the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.

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TRANSMISSION FLUID CHECK

6F50/6F55 Transmission

WARNING: The dipstick cap and surrounding components may be hot; gloves are recommended.

WARNING: Use gloves when moving the air filter assembly; components will be hot.

Note: Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking. Depending on vehicle use, cooling times could take up to 30 minutes or longer. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow a minimum of 10 seconds for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lintfree rag. If necessary, refer to Under hood overview in this chapter for the location of the dipstick. (For vehicles with the EcoBoost engine, move the air filter assembly aside to access the transmission dipstick. See Moving the Air Filter Assembly (EcoBoost engine) for more information. 6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature.

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Moving the Air Filter Assembly (EcoBoost engine)

WARNING: Do not run engine with the air filter disconnected.

1. Shut the engine off.

2. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1).

3. Remove the bolt cover (if equipped).

4. Remove two bolts that attach the air filter assembly to the front of the vehicle (2). 5. Loosen the clamp holding the air filter assembly to the rubber hose (1). 6. Remove the harness retaining clip by pulling up (3). Do not disconnect the sensor (4).

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7. Without disconnecting the sensor (4), pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly.

8. Rotate the air filter assembly 90
degrees counterclockwise and reinstall into the rubber hose.

9. Tighten the clamp (1). 10. The transmission fluid level indicator can now be accessed. Low fluid level MAX

MIN

If the fluid level is below the MIN range of the dipstick, add fluid to reach the hash mark level. Note: If the fluid level is below the MIN level,

do not drive the vehicle. An underfill condition may cause shift and/or engagement concerns and/or possible damage. Correct fluid level The transmission fluid should be checked at normal operating temperature 180°F-200°F (82°C-93°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving.

The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C).

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High fluid level MAX

MIN

If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may

cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached. Depending on vehicle use, cooling times could take up to 30 minutes or longer. Adjusting Automatic Transmission Fluid Levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Technical specifications section in this chapter. Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage.

MIN

MAX

If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct.

If an overfill occurs, excess fluid should be removed by an authorized dealer.

Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. For vehicles equipped with the EcoBoost engine, reinstall the air filter assembly. After the fluid level has been checked and adjusted as necessary, do the following: 1. Shut the engine off. 2. Loosen the clamp holding the air filter assembly to the rubber hose. 3. Rotate the air filter assembly 90 degrees clockwise without disconnecting the sensor.

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4. Seat the air filter assembly back into the grommets by pushing down on the air filter assembly. 5. Tighten the clamp. 6. Install and tighten two bolts that attach air filter assembly to the front of the vehicle. 7. Install the bolt cover (if equipped). 8. Reinstall the harness retaining clip into the front of the air filter assembly.

BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately.

POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill. For additional information on the electric power steering (EPS) system, Refer to Driving Aids.

FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.

WASHER FLUID CHECK

WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use

washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

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CHANGING THE VEHICLE BATTERY

WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the

vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing.

Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.

Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. Note: If your battery has a cover or a shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time.

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Battery relearn Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift lever in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven to relearn the idle and fuel trim • Note: If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

strategy.

When the battery is disconnected or a new battery installed, the transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will not affect function or durability of the transmission. Over time the adaptive learning process will fully update transmission operation to its optimum shift feel. If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.

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CHECKING THE WIPER BLADES

Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.

CHANGING THE WIPER BLADES

1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard.

Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.

Changing rear window wiper blade To replace the rear wiper blade:

1. Grab the wiper arm with one hand close to the arm/blade joint and pull it as far away from the glass as possible. Do not use excessive force because it can break the wiper arm at the heel. Hold it there until the next step.

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2. Grab the primary structure of the blade with the other hand close to the arm/blade joint.

3. The wiper arm has a snap retention feature to receive a cross pin from the wiper blade structure. Grip tightly and press on the arm/blade joint from beneath and separate the blade from the arm.

Avoid rotating the wiper blade structure and trapping your left hand between the arm and blade. 4. Attach the new wiper to the wiper arm and press it into place until a click is heard. If you find this procedure too difficult, please see your dealer.

AIR FILTER CHECK

WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner

removed and do not remove it while the engine is running.

When changing the air filter element, use only the air filter element listed. Refer to Motorcraft® Part Numbers in the Capacities and Specifications chapter. For EcoBoost equipped vehicles: When servicing the air cleaner, it is important that no foreign material enter the air induction system. The engine and turbocharger are susceptible to damage from even small particles. Refer to Scheduled Maintenance for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.

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Changing the air filter element

3.5L V6 engine

3.5L V6 EcoBoost engine

1. On the passenger’s side of the air filter housing, release the two clamps from the air filter housing cover.

2. Lift the passenger’s side of the cover and push the cover toward the passenger’s side. Release the three tabs on the cover from the three slots in the driver’s side of the housing. 3. Carefully separate the cover from the housing. 4. Remove the air filter element from the housing. 5. Wipe the cover and the housing clean to remove any dirt or debris and to make sure the cover seals to the housing.

6. Install a new air filter element. Be careful not to crimp the filter element edges between the housing and the cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 7. Lower the driver’s side of the cover and slide the three tabs on the cover into the three slots in the housing. 8. Lower the passenger’s side of the cover. Engage the two clamps to secure the cover to the housing.

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ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps.

Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.

ground

• (1) 8 feet (2.4 meters) • (2) Center height of lamp to • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this

height (a piece of masking tape works well). The center of the lamp is marked by a 3 millimeter circle on the headlamp lens 3. Turn on the headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.

On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.

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4. Locate the vertical adjuster on each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.

5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE.

CHANGING A BULB

Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air