2013 Ford FLEX Owners Manual

“Intersection”

“Nearest ”

“Nearest POI” “Play nametags” “POI category”

“Previous destination”

“Street address”

“Help”

“NAVIGATION”

“Destination”* “Zoom city”

“Zoom country”

“Zoom in minimum” “Zoom out maximum”

“Zoom province”

“Zoom state” “Zoom street”

“Zoom to ”

“Help”

*If you have said, “Destination”, you may say any of the commands in the Destination chart. One-shot Destination Street Address When you say either “Navigation destination street address” or “Destination street address”, the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as “One two three four Main Street, Anytown”.

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GENERAL INFORMATION

SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. • The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and “online” or electronic documentation (“FORD SOFTWARE”) are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved. • The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and “online” or electronic documentation (“THIRD PARTY SOFTWARE”) are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. • The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as ⬙SOFTWARE.⬙ IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: • You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.

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DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.

• Limitations on Reverse Engineering, Decompilation and

Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. • Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

• Single EULA: The end user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE. • SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

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• Security Updates/Digital Rights Management: Content owners use

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the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE’s ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you.

• Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE.

• Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”).

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If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s). FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. • Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent.

• Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE.

UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or ⬙For Recovery Purposes Only⬙ you may install one (1) copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.

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INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers. PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE. No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,

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SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00). • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. Adobe Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe Systems Incorporated. This [Licensee Product] contains [Adobe® Flash® Player] [Adobe® AIR®] software under license from Adobe Systems Incorporated, Copyright 娀 1995-2009 Adobe Macromedia Software LLC. All rights reserved. Adobe, Flash and AIR are trademarks of Adobe Systems Incorporated.

End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action. Read and follow instructions Before using your Windows Automotive-based system, read and follow all instructions and safety information provided in this end user manual (“User’s Guide”). Not following precautions found in this User’s Guide can lead to an accident or other serious consequences. Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.

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WARNING: Operating certain parts of this system while driving can distract your attention away from the road, and possibly

cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

General operation Voice Command Control Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel. Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Volume Setting Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. Use of Speech Recognition Functions Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors. Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully.

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Distraction Hazard Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. Let Your Judgment Prevail Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices. Route Safety Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features.

TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy.

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1. Safe and Lawful Use You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked; (d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2. Account Information You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete. 3. Software License Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties.

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3.1 License limitations You agree not to do any of the following: (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav’s or its suppliers’ trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that (i) infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav. 4. Disclaimers To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas. TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.

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5. Limitation of Liability TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV’S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 6. Arbitration and Governing Law You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

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7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. 8. Miscellaneous 8.1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof. 8.2 Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement. 8.3 By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, “Notices”) electronically. TeleNav may provide such Notices by posting them on TeleNav’s Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software. 8.4 TeleNav’s or your failure to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself. 8.5 If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect. 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this

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Agreement. As used in this Agreement, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” 9. Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the TeleNav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to TeleNav’s third party vendor licensors: NavTeq End User License Agreement

END USER TERMS

The content provided (“Data”) is licensed, not sold. By opening this package, or installing, copying, or otherwise using the Data, you agree to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you are not permitted to install, copy, use, resell or transfer the Data. If you wish to reject the terms of this agreement, and have not installed, copied, or used the Data, you must contact your retailer or NAVTEQ North America, LLC (“NT”) within thirty (30) days of purchase for a refund of your purchase price. To contact NT, please visit www.navteq.com. The Data is provided for your personal, internal use only and may not be resold. It is protected by copyright, and is subject to the following terms (this “End User License Agreement”) and conditions which are agreed to by you, on the one hand, and NAVTEQ North America, LLC (“NT”) and its licensors (including their licensors and suppliers) on the other hand. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: 娀 Her Majesty the Queen in Right of Canada, 娀 Queen’s Printer for Ontario, 娀 Canada Post Corporation, GeoBase ®. NT holds a nonexclusive license from the United States Postal Service ® to publish and sell ZIP+4 ® information. 娀 United States Postal Service ® 2009. Prices are not established, controlled or approved by the United States Postal Service ®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain Data from Instituto Nacional de Estadística y Geografía.

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TERMS AND CONDITIONS

License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes. Except as otherwise set forth herein, you agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. License Limitations on Transfer: Your limited license does not allow transfer or resale of the Data, except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the terms of this End User License Agreement; and (c) you transfer the Data in the exact same form as you purchased it by physically transferring the original media (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof. Additional License Limitations: Except where you have been specifically licensed to do so by NT in a separate written agreement, and without limiting the preceding paragraph, your license is conditioned on use of the Data as prescribed in this agreement, and you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with, or in communication with, including without limitation, cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs.

WARNING: This Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances,

sources used and the nature of collecting comprehensive geographic Data, any of which may lead to incorrect results.

No Warranty: This Data is provided to you “as is”, and you agree to use it at your own risk. NT and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error free.

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Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. Disclaimer of Liability: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Export Control: You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such export laws, rules or regulations prohibit NT from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Entire Agreement: These terms and conditions constitute the entire agreement between NT (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. Severability: You and NT agree that if any portion of this agreement is found illegal or unenforceable, that portion shall be severed and the remainder of the Agreement shall be given full force and effect.

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Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following “Notice of Use”, and be treated in accordance with such Notice:

NOTICE OF USE

CONTRACTOR (MANUFACTURER/ SUPPLIER)

NAME: NAVTEQ

CONTRACTOR (MANUFACTURER/SUPPLIER)

ADDRESS:

425 West Randolph Street, Chicago, IL 60606.

This Data is a commercial item as defined in FAR 2.101
and is subject to the EndUser License Agreement under

which this Data was provided.

娀 2011 NAVTEQ. All rights reserved.

If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify NAVTEQ prior to seeking additional or alternative rights in the Data. Wi-Fi hotspot data provided by JiWire 娀2013 JiWire.

Gracenote® Copyright CD and music — related data from Gracenote, Inc., copyright 娀 2000–2007 Gracenote. Gracenote Software, copyright 娀 2000–2007
Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6,240,459, #6,330,593, and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523.

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Appendices

543

Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the ⬙Powered by Gracenote™⬙ logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device This device may contain content belonging to Gracenote’s providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. You agree that you will use the content from Gracenote (“Gracenote Content”), Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company’s own name.

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Appendices

Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. 娀 Gracenote 2007
Vehicle with SYNC only FCC ID: KMHSG1G1
FCC ID: WDGSG1G1
Vehicle with SYNC and MyFord Touch or MyLincoln Touch FCC ID: KMHSYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IC: 1422A-SG1G1
IC: 5248B-SG1G1

IC: 1422A-SYNCG2

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545

WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.

The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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546

Index

911 Assist™ ......................417, 496

ABS (see Brakes) .....................217
Accessing and using your USB port ............................................474
Accessing call history/phone book during active call .............405
Accessing your calendar ..........496
Accessing your media menu features ......................................428
Accessing your phone menu features ......................................407
Accessory delay ........................101
Active call menu options .........405
Active Park Assist .....................223
Adaptive Cruise Control ...........234
Adding (pairing) a phone ........482
Advanced menu options ...415, 435
Advanced menu options (prompts, languages, defaults, master reset, installing applications) ..............................415
Airbag supplemental restraint system ..........................................49
and child safety seats ..............51
description ................................49
disposal ......................................60
driver airbag ..............................49
passenger airbag .......................49
side airbag ...........................49, 55
Air cleaner filter .......317–318, 371
Air conditioning ........................148

manual heating and air conditioning system ...............148
Air filter, cabin ..........................156

All Wheel Drive (AWD), driving off road .........................211
Ambient mood/lighting .............503
AM/FM .......................................461
Antifreeze (see Engine coolant) ................303
Anti-lock brake system (see Brakes) ..............................217
Anti-theft system ..................83, 86
arming the system ..............83, 86
disarming a triggered system ..86

Audio system

Single CD ................135, 140–141

Audio system (see Radio) ................135, 140–141
Automatic transmission

driving an automatic overdrive .................................206
fluid, adding ............................308
fluid, checking ........................308
fluid, refill capacities ..............367
fluid, specification ..................367
Selectshift (SST) ....................207
Auxiliary Input Jack .................470
Auxiliary input jack (Line in) ..142
Auxiliary powerpoint ................184
A/V inputs ..........................144, 478

Battery .......................................314
acid, treating emergencies .....314
jumping a disabled battery ....277
maintenance-free ....................314
replacement, specifications ...371
servicing ..................................314

Blind Spot Information System .......................................242

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Index

547

Booster seats ...............................22
Brakes ........................................217
anti-lock ...................................217
anti-lock brake system (ABS) warning light ...........................217
brake warning light ................217
fluid, checking and adding ....313
fluid, refill capacities ..............367
fluid, specifications .................367
lubricant specifications ..........367
parking ....................................218
shift interlock ..........................209
trailer .......................................265

Capacities for refilling fluids ....367
Cargo net ...................................252
CD ..............................135, 140–141
CD player ..........................133, 472
CD voice commands .................473
Cell phone use ............................15
Changing a tire .........................357
Child safety restraints ..........29–30
Child safety seats

automatic locking mode (retractor) .................................38
LATCH .......................................29

Child safety seats - booster seats .............................................22
Cleaning the touchscreen ........448
Cleaning your vehicle ...............326
engine compartment ..............328
instrument panel ....................330
interior .....................................330
plastic parts ............................327
washing ....................................326
waxing .....................................328

wheels ......................................332
wiper blades ............................329

Climate control (see Air conditioning or Heating) ..........148
Climate voice commands .........514
Clock ..................................135, 501
Collision Warning System .........247
Compass Display .......................117
Console ......................................187
overhead ..................................189
rear ..........................................187
Coolant ......................................303
checking and adding ..............303
refill capacities ........................367
specifications ..........................367
Cooler ........................................187
Cross Traffic Alert ....................242
Cruise control ...........................233
Customer Assistance ................275

Ford Extended Service Plan ..........................................376
Getting roadside assistance ...275
Getting the service you need .........................................281
Ordering additional owner’s literature .................................287
Utilizing the Mediation/Arbitration Program ...................................285

Defrost .......................148, 150, 152
rear window ............................156

Dipstick

automatic transmission fluid ..........................................308
engine oil .................................302

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Index

Display settings .........................501
Drivebelt ....................................366
Driving under special conditions ..................210, 212, 214
sand .........................................213
snow and ice ...........................215
through water .................214, 272

Dual automatic temperature control (DATC) .................150, 152

Electronic message center .......114
Electronic stability control ......221
Emergencies, roadside

jump-starting ..........................277
running out of fuel .................199

Emergency brake (see Parking brake) ..................218
Emission control system ..........203
End user license agreement ....527
Engine ........................................366
cleaning ...................................328
coolant .....................................303
fail-safe cooling .......................307
idle speed control ...................314
lubrication specifications .......367
refill capacities ........................367
service points ..........................301
Engine block heater .................195
Engine oil

checking and adding ..............302
dipstick ....................................302
filter, specifications ................371
refill capacities ........................367
specifications ..........................367
Event data recording ..................12
Exhaust fumes ..........................195

Fail safe cooling ........................307
Fleet MyKey programming ........69
Floor mats .................................273
Fluid capacities .........................367
Four-Wheel Drive vehicles

driving off road .......................211
Freezer ......................................187
Fuel

cap ...........................................201
capacity ...................................367
choosing the right fuel ...........198
filler funnel .............................199
filling your vehicle with fuel ..201
filter, specifications ........313, 371
fuel pump shut-off ..................277
octane rating ...................198, 366
quality ......................................198
running out of fuel .................199
safety information relating to automotive fuels .....................197
Fuel and distance computer ....117

outside temperature indicator ..................................117
to empty indicator ..................117
trip distance ............................117
trip/reset button .....................117
Fuses ..................................289–290

Garage door opener ..................179
Gas cap (see Fuel cap) ............201
Gauges ...............................107–108
odometer .................................117
trip odometer ..........................117

Hazard flashers .........................276

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Index

549

HD Radio™ ...............................462
Headlamps

aiming ......................................319
bulb specifications ..................325
flash to pass ..............................95
high beam .................................95
replacing bulbs .......................321
Head restraints .........................159
Heated steering wheel ..............512
Heating ......................148, 150, 152
Help ............................................511
Homelink wireless control system ........................................179
Hood ..........................................299
How to use voice commands ...453

Ignition ...............................191, 366
Illuminated visor mirror ...104–105
Information displays .................114
Inspection/maintenance (I/M) testing ........................................205
Instrument panel

cleaning ...................................330
cluster ......................................108
Intelligent Access Key ................63

Keyless entry system

autolock .....................................75
keypad .......................................81
locking and unlocking doors ....82
programming entry code .........81
Keys .......................................62, 83
positions of the ignition .........191

Lamps

bulb replacement specifications chart ................325
headlamps, flash to pass ..........95
interior lamps ...........................99
replacing bulbs .......................321
LATCH anchors ...........................29
Liftgate ........................................77
Lights, warning and indicator ..108
Listening to music ....................459
Load limits .................................253
Locks

autolock .....................................75
childproof ..................................34
doors ..........................................73
Lubricant specifications ...........367
Lug nuts ....................................364

Jack ............................................357
positioning ...............................357
storage .....................................357

Joining two calls (multiparty/conference call) ....405
Jump-starting your vehicle ......277

Making and receiving calls .......482
MAP DVD - Loading and Unloading ..................................482
Map icons ..................................523
Map mode ..................................521
Map preferences .......................520

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Index

Map updates ..............................524
Media Bluetooth menu options (adding, connecting, deleting, turning on/off) ..........................434
Message center .........................114
warning messages ...........118, 124
Mirrors ...............................101, 104
fold away .................................102
programmable memory ............65
side view mirrors (power) .....101
Moon roof ..................................105
Motorcraft® parts .............326, 371
MyFord Touch™ system ..........445
MyKey ..........................................69

Navigation features ...................515
Navigation voice commands ....525
Notifications ..............................495

Octane rating ............................198

Pairing other phones ........402, 482
Pairing your phone ...................481
Pairing your phone for the first time ....................................401, 481
Parental MyKey programming ...69
Park Assist ................................223
Parking brake ............................218
Parts (see Motorcraft® parts) ..........371

Passenger Occupant Classification Sensor ...................51
Phone Bluetooth menu options (adding, connecting, deleting, turning on/off) ..........................413
Phone redial ..............................407
Phone settings ..................485, 508
Phone voice commands ............487
Playing music (by artist, album, genre, playlist, tracks, similar) ......................................431
POI categories ...........................517
Point of Interest (POI) .............517
Power distribution box (see Fuses) ...............................290
Power door locks ........................73
Power liftgate ..............................77
Power mirrors ...........................101
Powerpoint ................................184
Power steering ..........................250
fluid, refill capacity ................367
fluid, specifications .................367
Power Windows .........................100
Privacy information ..........398, 450
Push button start system .........191
Putting a call on/off hold .........405

Quick touch buttons .................524

Radio ..........................135, 140–141
AM/FM .....................................461
Single CD ................135, 140–141

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551

Radio reception .........................133
Radio voice commands .............466
Rear heated seats .....................166
Rear view camera display ................................228, 503
Rear window defroster ....................148, 150, 152
Receiving a text message .............................409, 485
Recommendations for attaching safety restraints for children ........................................23
Refrigerator ...............................187
Relays ................................289–290
Remote entry system

illuminated entry ......................76
locking/unlocking doors ...........73
replacing the batteries .............63
Reverse sensing system ...........223
Roadside assistance ..................275
Roof rack ...................................252
Route preferences ....................520

Safety Belt Maintenance ............46
Safety belts (see Safety restraints) .........37, 40
Safety defects, reporting ..........288
Safety information ............397, 449
Safety restraints ..............37–38, 40
Belt-Minder® ............................41
extension assembly ..................40
for adults .............................37–38
for children .........................19, 23
inflatable safety belt .................44

Occupant Classification Sensor ........................................51
safety belt maintenance ...........46
seat belt maintenance ..............46
warning light and chime ..........41

Safety restraints - LATCH anchors ........................................29
Safety seats for children ......19, 23
Safety Compliance Certification Label ....................372
Satellite Radio ...................135, 467
Scheduled Maintenance Guide

Normal Scheduled Maintenance and Log .............384
SD card ......................144, 474, 515
Seat belts (see Safety restraints) ...............37
Seats ..........................................169
child safety seats ................19, 23
climate control ........................168
easy access/easyout feature ..165
front seats ...............161, 163, 167
heated ..............................165–166
memory seat .....................65, 164
second row seats ............169, 173
third row seats ........173, 175–176
Second-row power fold seat ....170
SecuriCode keyless entry system ..........................................80
SecuriLock passive anti-theft system ..........................................83
Selecting your media source (USB, Line in, BT audio) .........428
Sending new text messages .....484
Setting a destination ................515
Setting a destination by voice .516
Settings ......................................500

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Index

Setting the clock ...............135, 501
Side air curtain ...........................56
Side-curtain airbags system .......56
SIRIUS® satellite radio ....135, 467
SIRIUS satellite radio voice commands .................................468
SIRIUS Travel Link ...................492
SIRIUS Travel Link voice commands .................................494
SOS Post Crash Alert .................49
Spare tire (see Changing the Tire) ...........................................360
Spark plugs, specifications .....................366, 371
Specification chart, lubricants ...................................367
Stability system .........................221
Starting your vehicle ................194
jump starting ..........................277
push button start system .......191
Steering wheel ............................87
controls ......................................89
tilting .........................................87

Supplemental Restraint System (SRS) (see airbags) ....................49
Supported media file types ......477
Supported player, media formats and metadata information ................................477
SYNC® customer support ........397
SYNC® Services ................422, 488
System settings .........................504

Temperature control (see Climate control) ..............148, 150, 152, 512
Text messaging .................408, 484
Text messaging (sending, downloading, deleting) .....409, 411
Third-row power fold seat .......177
Tilt steering wheel ......................87
Tires ...................................337, 357
alignment ................................351
care ..........................................337
changing ..........................357, 360
checking the pressure ............347
inflating ...................................345
label .........................................344
replacing ..................................349
rotating ....................................351
safety practices .......................350
sidewall information ...............339
snow tires and chains ............352
spare tire .................................358
terminology .............................338
tire grades ...............................338
treadwear ........................337, 347

Touchscreen features (climate) ....................................512
Towing .......................261, 268–269
recreational towing .................269
Trailer Brake Controller-Integrated ..............265
trailer towing ..........................261
wrecker ....................................268
Traction control ........................219
Traffic, Directions and Information ................................422
Traffic preferences ...................520

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Index

553

Trailer Brake Controller-Integrated ................265
Trailer sway control ..................262
Transaxle

fluid, refill capacities ..............367
lubricant specifications ..........367

Transmission

brake-shift interlock (BSI) ....209
fluid, checking and adding (automatic) .............................308
..................................98

Turn signal

USB port ............................144, 474
Using privacy mode ..................405

Vehicle health report ........419, 498
Vehicle Identification Number (VIN) ..........................................371
Vehicle loading ..........................253

Ventilating your vehicle ...........195
Voice commands in media mode ..........................................426
Voice commands in phone mode ..........................................402
Voice recognition ......................453

Warning lights (see Lights) .....108
Washer fluid ......................313–314
Water, Driving through .............272
Windows

power .......................................100
rear wiper/washer .....................94

Windshield washer fluid and wipers ..........................................93

checking and adding fluid ..................................313–314
replacing wiper blades ...........316
Wrecker towing .........................268

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2013 Flex (471) Owners Guide gf, 4th Printing, December 2012
USA (fus)

2013 FLEX Owner’s Manual

’

fordowner.com

ford.ca

DA8J 19A321 AA | April 2013 | Fourth Printing | Owner’s Manual | Flex | Litho in U.S.A.

Table of Contents

Introduction

Child Safety

17
Child seats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Child seat positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Booster seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Installing child seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Child safety locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Safety Belts

35
Fastening the safety belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Safety belt height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Safety belt warning light and indicator chime . . . . . . . . . . . . . . . . . .41
Safety belt-minder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Rear inflatable safety belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Child restraint and safety belt maintenance . . . . . . . . . . . . . . . . . . .46

Personal Safety System

47

Supplementary Restraints System

48
Driver and passenger airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Front passenger sensing system . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Safety canopy curtain airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Crash sensors and airbag indicator . . . . . . . . . . . . . . . . . . . . . . . . .58
Airbag disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Keys and Remote Control

61
General information on radio frequencies. . . . . . . . . . . . . . . . . . . . .61
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Replacing a lost key or remote control. . . . . . . . . . . . . . . . . . . . . . .68

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Table of Contents

MyKey

69
Settings, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Creating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Clearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
System status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Remote start, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Troubleshooting, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Locks

73
Locking and unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
SecuriCode™ keyless entry keypad . . . . . . . . . . . . . . . . . . . . . . . . .80

Security

83
SecuriLock® passive anti-theft system. . . . . . . . . . . . . . . . . . . . . . .83
Anti-theft alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Steering Wheel

87
Adjusting the steering wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Steering wheel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Pedals

92
Adjustable pedals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Wipers and Washers

93
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Rain-sensing wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Windshield washers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Rear-window wiper and washer . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Lighting

95
Lighting control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Autolamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Instrument lighting dimmer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Headlamp exit delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Daytime running lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

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Front fog lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Turn signal control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Interior lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Windows and Mirrors

100
Power windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Exterior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Interior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Moonroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Instrument Cluster

107
Gauges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Warning lamps and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Audible warnings and indicators . . . . . . . . . . . . . . . . . . . . . . . . . .113

Information Displays

114
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Trip computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Information messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Audio System

133
MyFord™ system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Auxiliary input jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Satellite radio information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Climate Control

148
Manual heating and air conditioning. . . . . . . . . . . . . . . . . . . . . . . .148
Dual automatic temperature control. . . . . . . . . . . . . . . . . . . . . . . .150
Auxiliary passenger climate control . . . . . . . . . . . . . . . . . . . . . . . .153
Rear window defroster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Cabin air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

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Seats

158
Sitting in the correct position . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Head restraints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Manual seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Power seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Memory function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Heated and ventilated seats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Universal Garage Door Opener (If Equipped)

179
HomeLink® wireless control system . . . . . . . . . . . . . . . . . . . . . . .179

Auxiliary Power Points

184

Storage Compartments

187
Center console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Overhead console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Starting and Stopping the Engine

190
Ignition switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Engine block heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Fuel and Refueling

197
Fuel quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Running out of fuel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Fuel consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Transmission

206
Automatic transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

All-Wheel Drive (If Equipped)

211
All wheel drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

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Brakes

217
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Hints on driving with anti-lock brakes . . . . . . . . . . . . . . . . . . . . . .218
Parking brake. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Traction Control

219
Traction Control™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Stability Control

220
AdvanceTrac® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Parking Aids

222
Sensing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Active park assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Rear-view camera system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Cruise Control

233
Using cruise control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Using Adaptive Cruise Control. . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Driving Aids

242

Blind Spot Information System (BLIS) with Cross Traffic Alert (CTA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Collision warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Load Carrying

252
Cargo net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Roof racks and load carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Vehicle loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Towing

261
Trailer towing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Wrecker towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Recreational towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

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Driving Hints

271
Economical driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Driving through water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Roadside Emergencies

275
Getting roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Hazard warning flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Fuel cut-off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Jump-starting the vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Customer Assistance

281
Reporting safety defects (U.S. only) . . . . . . . . . . . . . . . . . . . . . . .288
Reporting safety defects (Canada only) . . . . . . . . . . . . . . . . . . . . .288

Fuses

289
Changing a fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289
Fuse specification chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Maintenance

298
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298
Opening and closing the hood . . . . . . . . . . . . . . . . . . . . . . . . . . . .299
Under hood overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300
Engine oil dipstick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Engine oil check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Engine coolant check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303
Automatic transmission fluid check . . . . . . . . . . . . . . . . . . . . . . . .308
Brake fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Power steering fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Fuel filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Washer fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
Checking the wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
Changing the wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316

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Air filter(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Adjusting the headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319
Changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Vehicle Care

326
Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Waxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Repairing minor paint damage . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Cleaning the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Cleaning the windows and wiper blades . . . . . . . . . . . . . . . . . . . . .329
Cleaning the interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Cleaning the instrument panel and instrument cluster lens . . . . . . .330
Cleaning leather seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331
Cleaning the alloy wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332
Vehicle storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332

Wheels and Tires

335
Tire care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337
Tire Pressure Monitoring System (TPMS) . . . . . . . . . . . . . . . . . . .353
Changing a road wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357
Technical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364
Wheel lug nut torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364

Capacities and Specifications

366
Engine specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Engine drivebelt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Maintenance product specifications and capacities . . . . . . . . . . . . .367
Part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
Vehicle identification number . . . . . . . . . . . . . . . . . . . . . . . . . . . .371
Vehicle certification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372
Transmission code designation. . . . . . . . . . . . . . . . . . . . . . . . . . . .373

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Accessories

374
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Ford Extended Service Plan

376

Scheduled Maintenance

379
Normal scheduled maintenance and log . . . . . . . . . . . . . . . . . . . . .384

SYNC®

396
Pairing your phone for the first time . . . . . . . . . . . . . . . . . . . . . . .401
911 Assist™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .417
Vehicle Health Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .419

MyFord Touch® (If Equipped)

445
Privacy Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450
Infotainment display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .451
Voice recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453
Listening to music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .459
Phone features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .480
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .488
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .500
Climate features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .512
Navigation system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .515

Appendices

Index

527

546

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

© Ford Motor Company 2013

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Introduction

ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING: Always drive with due care and attention when using and operating the controls and features on your vehicle.

Note: This manual describes a range of product features and options, sometimes before they are generally available. Therefore, you may find options in this manual that are not found on your vehicle. Note: Some of the illustrations in this manual may be used for different models, so they may appear different than your vehicle. However, the essential information in the illustrations is always correct. Note: Always use and operate your vehicle in line with all applicable laws and regulations. Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle. This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

A. Right-hand side B. Left-hand side

Protecting the Environment

You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

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Introduction

SYMBOL GLOSSARY

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the

warning symbol.

These are some of the symbols you may see on your vehicle.

Symbol Description Safety alert

Symbol Description See Owner’s Manual

Symbol Description

Anti-lock braking system Battery acid

Battery

Avoid smoking, flames, or sparks Brake fluid – non petroleum base Check fuel cap

Child seat tether anchor

Engine air filter

Engine oil

Fasten safety belt Fuel pump reset

Brake system

Cabin air filter

Child Safety Door Lock and Unlock Cruise control

Engine coolant

Explosive gas

Front airbag

Fuse compartment

Child seat lower anchor

Do not open when hot

Engine coolant temperature Fan warning

Front fog lamps Hazard warning flasher

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Symbol Description Heated rear window

Lighting control

Panic alarm

Power steering fluid

Service engine soon

Windshield defrost and demist

Introduction

11

Symbol Description

Symbol Description

Jack

Maintain correct fluid level Parking brake system

Power window lockout

Stability control

Interior luggage compartment release Low tire pressure warning Parking aid system

Power windows front and rear Side airbag

Windshield washer and wiper

DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC® Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See the SYNC® chapter for more information.

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Introduction

buckled/fastened;

and/or the brake pedal;

Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger safety belts were • How far (if at all) the driver was depressing the accelerator • How fast the vehicle was travelling; • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, Directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

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Introduction

13

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC® or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC® chapter for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC® chapter for more information.

CALIFORNIA PROPOSITION 65

WARNING: Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain

products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL Note: Certain components in your vehicle, such as airbag modules, safety belt pretensioners, and remote control batteries, may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

2013 Flex (471) Owners Guide gf, 4th Printing, December 2012
USA (fus)

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Introduction

FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to Account Manager, please go to www.fordcredit.com.

REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner’s manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. Collision Repairs We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development, we validate that these parts