2007 Ford EDGE Owners Manual

inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Before starting the vehicle: 1. Make sure all vehicle occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is

set.

212

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

• Make sure the gearshift is in

P (Park).

Driving

3. Turn the key to 3 (RUN) without turning the key to 4 (START).

Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.

Starting the engine 1. Turn the key to 3 (RUN) without turning the key to 4 (START). 2. Turn the key to 4 (START), then release the key as soon as the engine starts. Excessive cranking could damage the starter.

213

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

Note: If the engine does not start within five seconds on the first try, turn the key to LOCK, wait 10 seconds and try again. If the engine still fails to start, press the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel.

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.

ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and heater/defroster performance. Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -10°F (-23°C) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.

To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater)

adapters.

BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer.

214

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light.

BRAKE

Driving

Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking and the brake pedal may suddenly travel a little farther as soon as ABS braking is done and normal brake operation resumes. These are normal characteristics of the ABS and should be no reason for concern. Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately by an authorized dealer.)

BRAKE

ABS

215

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

Parking brake Apply the parking brake whenever the vehicle is parked. To set the parking brake, press the parking brake pedal down until the pedal stops.

The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the ignition is turned ON) until the parking brake is released.

BRAKE

Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park).

The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Push the parking brake pedal downward again to release the parking brake. Driving with the parking brake on will cause the brakes to wear out quickly and reduce fuel economy. Note: If the vehicle is driven with the parking brake applied, a chime will sound.

ADVANCETRAC姞 WITH ROLL STABILITY CONTROL姟 (RSC) STABILITY ENHANCEMENT SYSTEM The AdvanceTrac威 with RSC system provides stability enhancement features such as Roll Stability Control娂 (RSC), Electronic Stability Control (ESC) and Traction Control (TCS) for certain driving situations. The system includes an AdvanceTrac威 with RSC on/off button, and a “sliding car” icon in the instrument cluster.

216

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

The Anti-lock Braking System (ABS) will work with the regular brakes in order to prevent wheel lock during a braking event. This feature will also help provide better steerability during braking. During AdvanceTrac威 with RSC operation you may experience the following: • A rumble, grunting, or grinding noise after startup and when driving • A slight deceleration of the vehicle • The AdvanceTrac威 with RSC indicator light will flash when the system • If your foot is on the brake pedal, you will feel a vibration in the

is activated.

off

pedal.

Traction Control Traction Control helps your vehicle maintain traction, when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled by momentarily reducing engine power and/or applying the anti-lock brakes. If your vehicle should become stuck in deep snow or mud, try switching the AdvanceTrac威 with RSC system off by pressing the AdvanceTrac威 with RSC button momentarily. This will allow your wheels to spin and your tires to “dig” for traction. If your vehicle seems to lose engine power while driving in deep sand or very deep snow, switching off the AdvanceTrac with RSC stability enhancement feature will restore full engine power and torque to each wheel. If the AdvanceTrac威 with RSC system is activated excessively in a short period of time, the brake portion of the system will disable to allow the brakes to cool down. In this situation, Traction Control will use only engine power reduction to help control the wheels from over-spinning. When the brakes have cooled down, the system will again function normally. Anti-lock braking, RSC and ESC are not affected by this condition and will function normally during the cool-down period. During Traction Control events the “sliding car” icon in the instrument cluster will flash momentarily. Electronic Stability Control (ESC) The Electronic Stability Control (ESC) with RSC system may enhance your vehicle’s stability during adverse maneuvers. The AdvanceTrac威 with RSC system helps the driver maintain steering control. AdvanceTrac威 with RSC will attempt to correct the vehicle motion by applying brake force at individual tires and, if necessary, by reducing engine power.

217

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

During Electronic Stability Control events the “sliding car” icon in the instrument cluster will flash momentarily. Driving maneuvers which may activate AdvanceTrac威 with RSC system include: • Taking a turn too fast. • Maneuvering quickly to avoid an accident, pedestrian or obstacle. • Driving over a patch of ice. • Changing lanes on a snow-rutted road. • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa. • Driving on slick surfaces. • Cornering while towing a heavily loaded trailer (refer to Trailer

versa.

towing in the Tires, Wheels and Loading chapter.)

Roll Stability Control娂 (RSC) The RSC system works in conjunction with the AdvanceTrac威 system to help maintain roll stability of the vehicle during aggressive maneuvers by applying brake force to one or more wheels. During Roll Stability Control娂 (RSC) events the “sliding car” icon in the instrument cluster will flash momentarily. Driving conditions that may activate AdvanceTrac威 with RSC include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle AdvanceTrac威 with RSC button and icon functionality The AdvanceTrac威 with RSC system automatically turns on each time the engine is started, even if it was turned off when the engine was last shut down. The “sliding car” icon which is located with the warning lights in the instrument cluster will illuminate during bulb check at initial start-up and then go off. This tells you that the system is normal and active. All functions of the AdvanceTrac威 with RSC system (RSC, ESC, Engine Traction Control, and Brake Traction Control) will be tested at start up. When the system is left active, the “sliding car” icon will flash only when any of the components of the system are affecting the vehicle’s performance, otherwise the light will remain off. Consequently, the “sliding car” icon will not be illuminated during most of your normal driving.

218

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

The AdvanceTrac威 with RSC button, located on the center stack of the instrument panel, allows the driver to control certain features of the AdvanceTrac威 with RSC system below 45 mph (70 km/h). If the vehicle is below 45 mph (70 km/h), pressing the AdvanceTrac威 with RSC button will disable RSC, ESC and Engine Traction Control and steadily illuminate the “sliding car” icon. The AdvanceTrac威 with RSC system will remain enabled when the vehicle speed is above 45 mph (70 km/h) even if the button has been pressed. In R (Reverse), ABS and the Traction Control feature will continue to function, however ESC and RSC are disabled. All these conditions are normal during AdvanceTrac威 with RSC operation.

Do not alter or modify your vehicle’s suspension or steering; the resulting changes to the vehicle’s handling can adversely affect

the AdvanceTrac威 with RSC system.

Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal injury or property damage. The occurrence of a AdvanceTrac威 with RSC event is an indication that at least some of the tires have exceeded their ability to grip the road; this may lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. If you experience a severe road event, SLOW DOWN.

If a failure is detected in the AdvanceTrac威 with RSC system, and the AdvanceTrac威 with RSC button has not been pushed, the warning indicator light in the instrument cluster will stay on. If the warning indicator light in the instrument cluster remains on while the engine is running, have the system serviced by an authorized dealer immediately.

STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering fluid level

(below the MIN mark on the reservoir).

219

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving • Some noise is normal during operation. If the noise is excessive, check

for a low power steering fluid level before seeking service by your authorized dealer. • Heavy or uneven steering efforts may be caused by a low power

steering fluid level. Check for a low power steering fluid level before seeking service by your authorized dealer. • Do not fill the power steering fluid reservoir above the MAX mark on

the reservoir.

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.

AUTOMATIC TRANSMISSION OPERATION

Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the RUN position unless brake pedal is depressed.

220

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

If you cannot move the gearshift lever out of P (Park) with ignition in the RUN position and the brake pedal depressed: 1. Apply the parking brake, turn ignition key to LOCK, then remove the key. 2. Using a screwdriver (or similar tool), remove the protective cover to the interlock release access hole on the console. Insert the screwdriver (or similar tool) to release the interlock. 3. Start the vehicle.

If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.

Do not drive your vehicle until you verify that the brakelamps are working.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your authorized dealer as soon as possible.

221

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

Driving with an automatic overdrive transaxle with column gearshift Your transaxle is equipped with an adaptive learning strategy found in the vehicle computer. This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transaxle may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transaxle. Over time, the adaptive learning process will fully update transaxle operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned.

Understanding the gearshift positions of the 6–speed automatic transaxle

P (Park) This position locks the transaxle and prevents the front wheels from turning. To put your vehicle in gear: • Depress the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) 222

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

Driving

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transaxle operates in gears one through six. D (Drive) with Grade Assist Overdrive can be deactivated by pressing the transmission control switch on the side of the gearshift lever. This will also activate Grade Assist. • Transaxle operates in gears one • Provides engine braking.

through five.

Depending on conditions the transaxle will automatically downshift to increase the level of engine braking while descending grades.

• Use when driving conditions cause excessive shifting from O/D to other gears. Examples: hilly terrain, mountainous areas and when engine braking is required. • O/D OFF lamp in the instrument

cluster is illuminated.

O/D OFF

• To return to O/D (overdrive mode), press the transmission control

switch. The O/D OFF lamp in the instrument cluster will not be illuminated.

223

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving • O/D (overdrive) is automatically returned each time the key is turned

off.

L (Low) • Provides maximum engine braking. • Will downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches slower speeds.

If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle is equipped with AdvanceTrac威 with RSC, it may be beneficial to turn the system off so the wheels are allowed to spin. REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.

To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this

section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.

To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS.

This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to

assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.

224

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal

detection zone of the RSS system may create false beeps.

Driving

The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again.

The RSS automatically turns on when the gear selector is placed in R (Reverse) and the ignition is ON. A control in the message center allows the driver to disable the system only when the ignition is ON and the gear selector is in R (Reverse). Refer to Message center in the Driver Controls chapter for more information. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.

225

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system. With the AWD option, power will be delivered to the front wheels and distributed to the rear wheels as needed. The AWD system is active all the time and requires no input from the operator. All components of the AWD system are sealed for life and require no maintenance. If your vehicle is equipped with AWD, a spare tire of a different size other than the tire provided should never be used. A dissimilar spare tire size (other than the spare tire provided) or major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to front wheel drive and could damage the system. Note: Your AWD vehicle is not intended for severe off-road use. The AWD feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty.

Driving off-highway with AWD vehicles AWD vehicles are equipped for driving on sand, snow, mud and rough roads and have operating characteristics that are somewhat different from conventional vehicles, both on and off the highway. When driving at slow speeds off-highway under high outside temperatures, use L (Low) gear when possible. L (Low) gear operation will maximize the engine and transmission cooling capability. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering • Be extremely careful when driving on pavement made slippery by

characteristics of your vehicle.

loose sand, water, gravel, snow or ice.

226

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.

• It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.

• It often may be less risky to strike small objects, such as highway

reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover. Remember, your safety and the safety of others should be your primary concern.

If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. If your vehicle is equipped with AdvanceTrac威 with Roll Stability Control娂, it may be beneficial to disengage the AdvanceTrac威 with Roll Stability Control娂 system while attempting to rock the vehicle. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your authorized dealer.

Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.

227

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.

attempt any sharp steering wheel movements.

• In the event of an emergency stop, avoid skidding the tires and do not • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. AWD Systems (if equipped) With AWD, the vehicle uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. Do not drive your AWD vehicle in deep sand for an extended period of time. This will cause the AWD system to overheat. If the rear tires stop spinning while the front tires spin in deep sand, turn off the vehicle and allow the AWD system to cool down for a minimum of 15 minutes. After the system has cooled down, normal AWD function will return. When driving at slow speeds in deep sand under high outside temperatures, use L (Low) gear when possible. L (Low) gear operation will maximize the engine and transmission cooling capability. Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may

228

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks) (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even AWD vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant and PTU (Power Transfer Unit) lubricant should be checked and changed if necessary. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand

229

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turnaround because you might roll over. It is better to back down to a safe location. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control. Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to steer the vehicle. Your vehicle has anti-lock brakes, therefore apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice Note: Excessive tire slippage can cause transaxle damage. AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although an AWD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions.

230

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Driving

Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Since your vehicle is equipped with a four wheel anti-lock brake system (ABS), do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to off-highway usage.

DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

231

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

ROADSIDE ASSISTANCE

Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the period of five years or 60,000 miles (100,000 km), whichever occurs first on Ford and Mercury vehicles, and six years or 70,000 miles (110,000 km) on Lincoln vehicles.

inflation kit)

responsibility)

Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).

county maintained road, no recoveries.

Trailers shall be covered up to $100 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts 232

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

• towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006. Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your authorized dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL The hazard flasher is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

233

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. This switch is located behind a panel on the left side of the cargo area. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.

15

234

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Standard fuse amperage rating and color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red Yellow

—

Black

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is located behind a trim panel on the left side of the driver’s footwell near the parking brake. To remove the trim panel, slide the release lever to the right then pull the trim panel out. To remove the fuse panel cover, press in the tabs on both sides of the cover, then pull the cover off. To reinstall the fuse panel cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until it clicks into place. Gently pull on the cover to make sure it is secure. To reinstall the trim panel, align the tabs on the bottom of the panel with the grooves, push the panel shut and slide the release lever to the left to secure the panel. To remove a fuse, use the fuse puller tool provided on the fuse panel cover.

235

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

The fuses are coded as follows.

Fuse/Relay Location

Fuse Amp

Rating

Passenger Compartment Fuse

Panel Description

236

30A 15A 15A

30A 10A

20A 10A 10A 15A

Not used (Spare) Not used (Spare) Family entertainment system (FES)/Rear seat control Not used (Spare) Keypad illumination, 2nd row seat, Tire Pressure Monitoring System (TPMS), Brake Shift Interlock (BSI) Turn signals Low beam headlamps (left) Low beam headlamps (right) Interior lights, Cargo lamps

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Fuse/Relay Location

Fuse Amp

Rating

10
11
12

13
14
15
16
17

18
19
20
21
22
23
24
25
26
27
28
29
30
31

32
33
34
35

36

15A 10A 7.5A

7.5A 10A 10A 15A 20A

20A 25A 15A 15A 15A 15A 20A 10A 10A 20A 5A 5A 5A 10A

10A 10A 5A 10A

5A

Roadside Emergencies

Passenger Compartment Fuse

Panel Description Backlighting, Puddle lamps All wheel drive Power mirror switch, Driver side power seat memory, Driver seat module – Keep alive power (KA) Not used (Spare) Not used (Spare) Climate control Not used (Spare) All power lock motor feeds, Liftgate release, Moon roof Not used (Spare) Rear wiper Datalink Fog lamps Park lamps High beam headlamps Horn relay Demand lamps/Interior lamps Instrument panel cluster Ignition switch Radio Instrument panel cluster Overdrive cancel switch Compass, Automatic dimming rear view mirror Not used (Spare) Not used (Spare) Steering angle sensor Rear park assist, AWD, Heated seat module PATS transceiver

237

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Fuse/Relay Location

Fuse Amp

Rating

Passenger Compartment Fuse

Panel Description

Climate control Subwoofer/Amp (Audiophile radio) Radio Not used (Spare) Delayed accessory function for radio and lock switch illumination Not used (Spare) Rear wiper logic Customer accessory feed Front wiper logic, Climate control relay feed Occupant Classification Sensor (OCS), Passenger Airbag Deactivation Indicator (PADI) Power windows

10A 20A

20A 20A 15A

10A 10A 10A 5A

7.5A

30A Circuit

Breaker

37
38

39
40
41

42
43
44
45

46

47

48

—

Delayed accessory relay

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

Always disconnect the battery before servicing high current fuses.

To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or

refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

238

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

The high-current fuses are coded as follows:

Fuse/Relay Location

Fuse Amp

Rating

Power Distribution Box

Description

10
11
12
13
14

— — — —

40A**

60A**

40A**

—

10A* 20A*

— — — — —

Not used Blower motor relay Not used Not used Cooling fan (vehicles with trailer tow) Cooling fan (vehicles without trailer tow) Cooling fan (trailer tow only) Not used Alternator Trailer tow parking lamps Not used Trailer tow parking lamp relay Not used Not used Not used

239

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Fuse/Relay Location

15
16
17
18
19
20
21
22

23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44

Fuse Amp

Power Distribution Box

Rating 40A** 30A** 20A** 30A**

— —

7.5A*

—

—

15A*

— —

10A* 15A*

—

15A* 10A* 10A* 15A*

—

10A*

— — —

40A**

—

30A**

— —

10A*

Description

ABS pump motor Front heated seats Cigar lighter/Power point Panorama moon roof Fuel pump diode PCM relay PCM – Keep alive power (KA) Trailer tow left stop/turn lamp relay Not used Trailer tow left stop/turn lamp Rear seat release relay Fuel pump relay Rear seat release Heated mirror Heated mirror relay VPWR 1 – PCM VPWR 3 – PCM VPWR 2 – PCM VPWR 4 – PCM Not used A/C clutch Not used A/C clutch relay Rear window defroster relay Rear window defroster Not used Starter Starter relay Backup lamp relay Backup lamps

240

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Power Distribution Box

Description

Not used Trailer tow right stop/turn lamp Trailer tow right stop/turn lamp relay Run/Start relay PCM ISPR ABS Run/Start Not used Fuel pump relay coil SPDJB Run/Start Not used Not used A/C clutch diode ABS valves Front wipers Not used Driver power seat Passenger power seat Not used Blower motor Cigar lighter/Power point Cigar lighter/Power point Cigar lighter/Power point Not used Fuel pump Not used Not used Stop lamps Not used

241

Fuse/Relay Location

Fuse Amp

Rating

45
46
47

48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72

—

15A*

—

—

10A* 10A*

— 5A* 30A**

— — —

40A** 30A**

—

30A** 30A**

—

40A** 20A** 20A** 20A**

—

15A*

— —

10A*

—

* Mini Fuses ** Cartridge Fuses

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: If your vehicle is equipped with the tire pressure monitoring system (TPMS), the indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. If your vehicle is equipped with TPMS, have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter.

The use of tire sealants may damage your tires. The use of tire sealants may also damage your Tire Pressure Monitoring System

and should not be used.

Refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter for important information. If

the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall

242

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

tire

Safety Compliance Label

2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability For vehicles equipped with 4WD, it is not recommended that the vehicle be operated in 4WD modes with a temporary emergency spare tire. If 4WD operation is necessary, do not operate above speeds of 10 mph (16 km/h) or for distances above 50 miles (80 km). 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

243

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, activate hazard flashers and set the parking brake. 2. Place the gearshift lever in P (Park) and turn the engine OFF.

244

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Removing the spare tire and jack 1. Lift the carpeted load floor panel located in the rear of the vehicle. 2. Remove the wing nut securing the spare tire by turning it counterclockwise. 3. Lift and remove the spare tire. 4. Remove the spacer and bag containing the jack assembly. 5. Remove the jack and wrench from the bag. Fold down the wrench socket to use to loosen the lug nuts and operate the jack.

Tire change procedure

When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the

jack, even if the vehicle is in P (Park).

To help prevent the vehicle from moving when you change a tire, be sure to place the transaxle in P (Park), set the parking brake

and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

245

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the

danger of being hit when operating the jack or changing the wheel.

1. Block the diagonally opposite wheel.

2. Remove wheel cover (if equipped) with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

246

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

3. Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground.

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

4. Remove the lug nuts with the lug wrench. 5. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the wheel by turning the jack handle counterclockwise. 7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification.

247

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Stowing the flat/spare tire and jack 1. Fully collapse the jack, fold the wrench socket into the handle and place the both into the bag making sure to secure the tabs. 2. Place the jack assembly in the spare tire well aligning it with the two vertical studs. 3. Place the tire in the spare tire well over the jack assembly. If you are stowing a flat tire, place the tire in the spare tire well with the valve stem facing down. Rotate the tire until the jack assembly is able to protrude through a wheel opening. If you are stowing the spare tire, place the spacer and spare in the spare tire well in its original position. 4. Secure the wheel by replacing the wing nut and turning clockwise.

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).

Lug nut socket size/Bolt size

Wheel lug nut torque*

N•m 135

lb.ft. 100

Lug nut socket size: 3⁄4
inch (19 mm) hex Bolt size: 1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel

or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

Note: If there is corrosion on the area where the wheel contacts the hub, apply a thin film of grease or anti-seize compound on that area.

248

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

JUMP STARTING

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

249

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

250

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.

251

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

252

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

253

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On FWD vehicles, if your vehicle is to be towed from the front, ensure proper wheel lift equipment is used to raise the front wheels off the ground. The rear wheels can be left on the ground when towed in this fashion. If your vehicle is to be towed from the rear using wheel lift equipment, it is recommended that the front wheels (drive wheels) be placed on a dolly to prevent damage to the automatic transaxle. On AWD vehicles, it is required that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground to prevent damage to the automatic transaxle, AWD system or vehicle.

254

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Roadside Emergencies

If the vehicle is towed by other means or incorrectly, vehicle damage may occur. In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Place the transmission in N (Neutral). • Maximum distance is 50 miles (80 km). • Maximum speed is not to exceed 35 mph (56 km/h). Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

255

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

256

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Customer Assistance

In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the authorized dealer and the city where the authorized • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Better Business Bureau (BBB) AUTO LINE program (U.S. only).

dealer is located

257

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Customer Assistance

In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

258

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Customer Assistance

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of the Warranty Guide. However, if your warranty concern has not been resolved using the three-step procedure, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. Initially, the BBB will try to resolve your question or concern through mediation. Mediation is a process through which a representative of the BBB will contact the parties and explore options for settlement of your claim. If mediation is not successful, customers with eligible claims may participate in the BBB AUTO LINE arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision but may choose to accept it. If you choose to accept the BBB AUTO LINE decision then Ford must abide by the accepted decision as well. If the arbitrator has decided in your favor and you accept the decision, the BBB AUTO LINE program will contact you to ensure that Ford has complied with the decision in a timely manner. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. To initiate a claim with the BBB AUTO LINE, you will be asked for your name and address, general information about your new vehicle, information about your warranty concerns and any steps you have already taken to try to resolve them. You will then be mailed a Customer Claim Form that you will need to complete, provide proof of vehicle ownership, sign and return the Customer Claim Form to the BBB. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1–800–955–5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

259

2007 Edge (edg) Owners Guide (post-2002-fmt) USA (fus)

Customer Assistance

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)